Safelink Wireless Free Cell Phones

The original, and the largest provider can give you a phone and 250 minutes and 1,000 texts each month. In 38 states, D.C., and Puerto Rico.

<< All Free Cell Phone Providers

SafeLink Wireless, a Tracfone company, is the largest, oldest and best known of the companies that offer free cell phones through the government’s Lifeline phone service program. They have millions of customers in the following states: Alabama, Arkansas, Arizona, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia and Wisconsin.

If you qualify under the Lifeline Assistance program guidelines, you will be able to get a free cell phone and up to 250 minutes of airtime and 1,000 texts each month for free plans vary according to state). After one year, if you are still eligible for the phone, you simply need to re-certify. It’s unfortunate, but with the way the economy is going, it seems many people will get several years of use from the phone.

SPECIAL ALERT: For a limited time new customers who enroll in SafeLink will receive 500 minutes for the first 3 months of service. After 3 months, the program returns to the original 250-minute plan. This offer is limited and only for New Customers, it will expire after September 15th, 2014.

Do you qualify?

Are you eligible for a new Safelink Wireless phone number? Be aware that guidelines vary by state but you’ll probably qualify if you participate in a public assistance program such as any of the following:

  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Medicaid
  • National School Lunch Program's Free Lunch Program
  • Federal Public Housing Assistance (Section 8)
  • Supplemental Security Income (SSI)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance to Needy Families (TANF)
  • Head Start (if income eligibility criteria are met)
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-Administered Temporary Assistance for Needy Families (TTANF)
  • State assistance programs (check your state).

If you don’t receive any of these public assistance benefits, you may also qualify if your total household gross monthly income is low enough.

Safelink Wireless is free and there’s no contract to sign. Just submit your Safelink application online or by traditional methods. It’s really very quick and easy.

Here’s a look at all the features you can get with a free SafeLink Wireless cell phone:

  1. Free popular features such as Caller Id, Call Waiting and Voicemail.
  2. International long distance.
  3. Unused minutes carry-over (depending on which plan you select).
  4. Your handset will remain active for one year upon shipment.
  5. You can use all TracFone Airtime cards.
  6. You can use all TracFone Airtime cards.

NOTE: TracFone Airtime Cards are now available at Wal-Mart, CVS, Kmart, Target, Radio Shack, Walgreens, Rite Aid stores, Family Dollar and Dollar General. You can also buy minutes online.

Safelink Wireless offers three free plans, and you can buy addon’s for plans with more airtime. Here is a snapshot of the free plans:

 Free Monthly Minutes Included in PlanUnused Minutes Carryover Each MonthText Message Charge*Free International Long DistanceVoicemail

Caller ID

Call Waiting
Plan 168 in all states (80 in MA)Yes18.5 Texts/1 MinuteYesYes
Plan 2125Yes10 Texts/1 MinuteNoYes
Plan 3250No**5 Texts/1 MinuteNoYes


Now, while the free plan limits you to 250 minutes per month, you can get more. We’ve thoroughly covered this subject on our page, Safelink Wireless/Tracfone Minutes. And, you’ll be able to get some VERY GOOD deals with Tracfone promo code.

There are many detractors of this company on the web, calling it the “Safelink Wireless Scam,” but since they are the original wireless company participating in the Lifeline program, they are simply taking the heat for those against this public assistance program. It’s a bonafide Lifeline service vendor and they can assist you if you are in need. Call Safelink Wireless Customer Service today, if you live in one of the states they serve.

Compare Safelink Wireless with Other Lifeline Companies in Your State

There are many other free phone service providers you your state, Reachout Wireless is just one. In every state there are many options, often over a dozen companies to choose from. Plans and phone choices often vary substantially between providers and you owe it to yourself to look at them all. To compare plans, begin with our state-by-state free phone service page and click on your state to see what’s available.

Contact Safelink Wireless:
9700 N.W. 112th Avenue
Miami, FL 33178
Enrollment and Plan Changes Support: 1-800-977-3768
Technical Support Only: 1-800-378-1684

Further Reading on Safelink Wireless

Top 10 deals in free government cell phones - Most people think free is free and that's as good as it gets. But when it comes to free government cell phones, some free plans are better than others.
Great news for America’s poor: Price wars hit the free government cell phone market - Safelink Wireless and Assurance Wireless, the two biggest names in the free government cell phone business, attempt to attract more customers by offering bonus minutes and texts to new customers.
How many free government cell phones are out there? Who are the biggest providers? - How many free government cell phones are out there? Ten million, twenty million? Who are the biggest Lifeline phone providers?
Free government cell phone companies boosting number of free talk minutes and free texts
- Good news for consumers! Top Lifeline phone companies are now attempting to lure in more customers with more free talk and more free texts.
Free government cell phone companies could be fined millions of dollars for violations (CORRECTED) - After announcing last year that the free government cell phone program is plagued by fraud and waste, the FCC has now followed up by proposing millions of dollars in fines on Lifeline service providers.


  1. michael makowski says

    My safe link phone was stolen 3 months ago and I yet to be able to report it to safelink.There is no number to call or “push this for this” that can find and I have been unable to even get to a human being to talk. Safelink is some outfit.

  2. sheila mullins says

    I was told to remember the number of when I first signed up for a safelink phone. I don’t remember numbers very well. I have called for three months for a replacement phone only to get the run around. This is wrong to do to people. They say if you receive Snap and SSI that you can get a phone but it’s not true. They let certain ones receive isit . Like I said I have called for the last three months to get a replacement phone and was told it would be here in ten days but never received a replacement phone .

  3. Manuel G Rodriguez says

    No tengo problemas con el servicio que hace anos ustedes me ofrecen, pero me gustaria saber si existe la posibilidad de extender la cantidad de minutos pues 250 verdaderamente cuando necesitamos comunicarnos con ciertos y determinados lugares qaue nosotros las personas mayors y de bajo recursos se nos hace imprescindible contactar, es imposible que esa cantidad nos alcance, considerando que en estos telefonos tanto quienes nos llaman como a a quienes llamamos el tiempo del telefono se va descontando. No es una queja simplemente estoy queriendo sabver si se puede con bajo costo recibir mas minutos. Gracias

  4. Susan Jacobson says

    SafeLink told me back in July that my account was cancelled due to the DOB on my application having a 9 instead of an 8. I re-applied and they gave away my phone number in the meantime. Service is still on, but I applied to another carrier explaining the situation due to loss of trust and confidence in SafeLink. Received their phone yesterday. E-mail to Executive Resolution said I have to call their 800 number which is the call center in the Philippines. I don’t trust the Bozos who work there.

    Can I send a letter to SafeLink cancelling my account to avoid getting in trouble for having service on two phones rather than having to call their 800 call center? Safelink Philippines can not tell me why my phone with them still works if my account was cancelled, and my phone number was given away, and why they gave me minutes in August, September, and October. Supervisors do not have any number I can call who is in the United States.

  5. robert weber says

    this order is for my stepson, all he needs is a application to order a phone. Thanks
    My phone has been great, I have no complaints, all is well, thanks.

  6. Lulu says

    I’m trying to apply for a free phone for my mom and the app is not accepting her address.
    She receives mail at her local post office but it will not accept either her physical or po.
    What should I do?

  7. Deatra mcfadden says

    I am disappointed with safe link. First issue with safe link, my phone was stolen I had 167 minutes left. I called to report it stolen and to get a replacement. The rep I talked to claimed she was a manager but she was so confused the kept me on the phone for 55 minutes just to order a replacement phone. I informed her in the beginning of the conversation I was on a time sensitive call. I was even more aggravated when she told me I will not be getting back the 167 minutes that was still on the stolen phone smh.then to top that I was given 20 lousy minutes for this replacement phone and when I made the first call after activation I realized my phone # was changed without my permission. When I ordered the phone I was asked and I clearly said yes I want to keep the same number too many ppl have it.that was transferred successfully but no supervisor could get on the phone. Another kicker in my stomach if I text before the 1st of the month. It will take from the 20 minutes they so cheaply gave me. Smh again
    I promise to NEVER purchase airtime for safe link nor will I recommend anyone of my friend and family to safe link

    • Rebecca says

      I have been having problems with safelink also. I even tried to cancel my phone and everything and it won’t let me. When I tried renewing it years back it sat pending for the years even when they received all the information they needed from me and the lady on the phone said I’d be approved no problem. Nothing but a headache and a pain in the rear!!!

  8. Harry Randolph says

    I use to have a safelink phone an it got stolen.. so I reapiled for one over 2 months ago an I’ve not heard anything I sent in everything.. I really need one can’t afford any other phone.. please help..

  9. Roger Clifford says

    I have had your free phone now for over 2 years in that time i lost my first phone you replaced it with a new one thank you. but for bthe past 8 months i have not gotten any free minutes why and my phone has no service at all. either send me a new one or give me my free minutes. Roger cliffortd

  10. Gary platt says

    I have no phone and no way of communication I have many Dr appointments and I am fearful something happens to me when I am driving to my doctors appointment for when I am alone in my home

  11. andrea verret says

    I don’t have a job to afford one and would like one for my son for emergency purposes and I don’t always have a ride. Would be so greatful. Thank You.

  12. barry woodall says

    Have been sick for about 7 months in and out of hospital during that time.would I be able to get this service?unemployed during this time.

  13. billy wyant says

    how come ply for a free phone and get it and i can,t get one i would like to know why you are turning me down for from geting a free phone from government that i try to get for my self this will be my first phone ever i do not have a phone that i can use i haft to get some one elice to call for me if i need to make a phone call

  14. Kathleen j. Russo says

    I have the safelink phone for 5 to 6 yrs. My Battery has died. I’m in need for a new phone after so many years If my phone charges at all, I can get 1 call out or 1 in.. I had to go through 5 extentions And not one answer, The only one that seemed helpful, want’ed me to take out the battery and read the # unfortunatly since The past 4 years I can no longer see the # I understand if I use my phone time I still have use of 911 But with no battery time I don’t even have that … thanx O.B.

    • Free Government Cell Phones says

      They can’t supply a new battery unless you can give them a number so they know what to send you. You’ll have to have someone read it to you so you can write it down. Then call again. Or, go to Radio Shack or Best Buy or Amazon and see if they have one. Safelink isn’t going to give you one for free since it’s so old and is just worn out, so you’ll have to pay for one anyway.

  15. David says

    I applied for Safelink and have been on SSI and food stamps sadly for over 10 years but to get it They requested my SSI award letter which I misplaced and I wonder why can they just look up my equalization by social security number

    • Kathy Davis says

      Why are u so sad for receiving SSI and food stamps for over 10 years… first of all u should be glad that there is help for u to have some type of income and food… stop feeling sorry for yourself… and if u received an award letter before, it shouldn’t be no problem for u to get a copy of your award letter from SSI nor a copy of your food stamp letter… u r either not being truthful or want somebody to feel sorry for u…because for u to even state that u feel sad for receiving something type of help that u needed it appears that u have low self esteem…

      • lindsey adams says

        DAVID>>> you can print an award letter off of the SSI website. It is very simple, And then you can just send a copy of it to them

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