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11 things you need to know about the new Affordable Connectivity Program (ACP)

Updated on 12/03/22

The exciting new Affordable Connectivity Program (ACP) began in early 2022, and it’s now providing millions of Americans with $30 discounts on their cell phone and internet bills. Combine it with the famous Lifeline free government cell phone program and you may get free unlimited talk, free unlimited texts, and free unlimited internet!

These incredible discounts are available in all 50 states plus the District of Columbia and Puerto Rico. Find how to qualify and then find all the service providers and plans available in your state by clicking here.

Here are the eleven most important things to know about the exciting Affordable Connectivity Program (ACP):

  1. The Emergency Broadband Benefit (EBB) program was a temporary program, but its replacement, the Affordable Connectivity Program (ACP) is a permanent program with hefty federal funding. How hefty? $14.2 billion dollars.
  2. EBB ends on March 1, 2022 but it will immediately be repackaged and replaced under the ACP banner that same day.
  3. Congress did something right for a change and approved the new program on November 15, 2021.
  4. The ACP benefit will provide a discount of up to $30 per month toward internet service for eligible households. Some experts complain that the old EBB program offered higher $50 per month discounts, but remember that the EBB began in the depths of the Covid crisis and unemployment is much lower now than then. Of course, that little consolation to those who are still unemployed.
  5. Qualifying households on qualifying Tribal lands can receive discounts of up to $75 per month.
  6. Added bonuses: The Federal Communications Commission says, “Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.” How cool is that?
  7. Much like the Lifeline Free Government Cell Phone program, the ACP is limited to one monthly service discount and one device discount per household.
  8. The free government cell phone program and the ACP are completely unrelated. That means you can qualify for both programs simultaneously.
  9. There are a lot of different ways to qualify. According to the Federal Communications Commission, your family can qualify if:
    • Has an income that is at or below 200% of the federal poverty guidelines;
    • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
    • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
    • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community
    • Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
    • Received a Federal Pell Grant during the current award year; or
    • Meets the eligibility criteria for a participating provider’s existing low-income program.
  10. You will be required to re-certify annually that you still qualify to receive your ACP benefits. This is identical to the process required to receive Lifeline Free Government Cell Phone benefits.
  11. Hundreds and hundreds of internet service providers in every state have already agreed to participate in this program. You can find a complete list of the service providers in your state on the FCC website.

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Comments

  1. Jamie Andrews says

    I need a phone but every time I enter my information it says I have one and it’s been years since I have gotten a phone who do I talk to about my problem

    Reply

    • Free Government Cell Phones says

      Call 6-1-1 on your free government cell phone. Your service provider will answer.

      Reply

      • John Sinclair says

        If dialing 611 didn’t work for you, Try this when you’re at home with the phone:

        Open the phone’s keypad and enter *#*#4636#*#*

        Tap on Phone Information and look for Current Network

        If nothing is listed there scroll down until you find All Cell Measurement Info

        Under this header there are two columns listed MCC and MNC with a 3digit code below them.

        Please post the codes here and we’ll see who has your information.

        I await your reply

        Reply

    • Free Government Cell Phones says

      You have to go through the process, Lois. Click around this website for a few minutes and you’ll quickly understand the program and what you need to do.

      Reply

    • John Sinclair says

      You’re in the right place! Have a look around, do a bit of homework and you’ll be good to go!

      Good Luck to you!

      Reply

  5. Niki fults says

    I have had my internet through acp. A few days ago I eecieved a phone in the mail through safe link and the next day my internet serviced were terminated because they said that I coudl not receive both internet and safe link phone services and that I would have to wait 30 days to check back. But…everywhere that I have read says that you can have internet through acp and phone at the same time. Someone please help.

    Reply

    • Free Government Cell Phones says

      We’re going to guess that when you enrolled with Safelink, you ended up with a contract that applied both the ACP and Lifeline discounts to your free government cell phone account. You probably didn’t ask for it to be set up that way, but we’re hearing lots of stories of that happening with Lifeline accounts. When you set your accounts up again, make sure that both discounts are not applied to your phone account.

      Reply

  6. Steven Gardiner says

    I dont understand is when there is a problem with the phone then it seems you screwed i just had a phone for a week and a half the phone broke now i dont have shit i missed out of work the phone is how i work no phone no work

    Reply

    • John Sinclair says

      Who is your service provider?

      What’s wrong with the phone?

      Have you contacted anyone other than here?

      How long have you had the phone?

      What troubleshooting steps have you performed?

      I await your reply.

      Good Luck to you!

      Reply

    • Free Government Cell Phones says

      Sorry, but we are not a service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider. You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  8. Gabriel says

    I had my phone initially set up through the ACP program and the service was free until recently I’m not exactly sure one specifically but I tried to make a call and it told me that I needed to provide a $35 payment in order to continue with the service so I’m just wondering what is up with that

    Reply

    • Free Government Cell Phones says

      We have no way of knowing “what’s up with that” because we are not your service provider, Gabriel. You need to speak to that company’s customer service team.

      Reply

    • Samantha says

      Yes I know what your saying I went through the same thing I got a phone a week later it just turned off and wouldn’t turn back on I didn’t drop it or anything I called to get it replaced and they told me I had to pay $39.99 for a replacement phone even though the website stated you could receive 1 replacement phone free so I really don’t understand that why would I ever pay $39.99 for a replacement phone when it’s free through the government I could understand if I had received multiple replacements then okay but that wasn’t the case… Good luck !!

      Reply

    • Free Government Cell Phones says

      Sorry, Jonas, but we are not your service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider. You need to contact that company’s customer service team.

      Reply

  10. Laura Demars says

    I just got the acp tablet and had my niece set it up for me it worked fine last evening but now it says no service ,what could be wrong

    Reply

    • Free Government Cell Phones says

      There’s no way for us to know what’s wrong, Laura. It could be a thousand different things. Maybe you should have your niece take another look.

      Reply

    • Samantha says

      I would call the service provider you have the tablet through.. they will be able to tell you what the problem is.. good luck!

      Reply

    • Free Government Cell Phones says

      Sorry, but we are not a service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

      You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  12. Mike Duncan says

    I received a sim kit, put it in a phone. I left the phone on top of car, and it got destroyed. I’m trying to get a new sim card and phone. Is that possible, I don’t want to lose my number.

    Reply

    • Free Government Cell Phones says

      First of all, Mike, we are not your service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

      That being said, it sounds as if the phone and SIM card were pretty new when they got run over. If that’s the case, your service provider will probably not offer you a free replacement. The odds would be far higher if you were a long term customer. But it can’t hurt to try. Contact your service provider’s customer service team and ask. You have nothing to lose.

      Finally, if they turn you down, you always have the option of switching service providers. The new provider will consider you a new customer and provide you with a new phone or SIM card. Here’s where you can find all the other service providers and plans available in your state:

      https://www.freegovernmentcellphones.net/states

      Reply

  13. Wendell Fish says

    I have Q link phone I’m looking for wi fi or internet service you can call me @ 828 561 **** or e-mail **************@icloud . Com

    Reply

    • Free Government Cell Phones says

      Sorry, Wendell, but we are not your service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider. You need to contact Q Link customer service.

      Reply

  14. Teresa D Semans says

    Can I have a government phone and my disable friend have one . Live in same house but don’t share income

    Reply

  15. Katrina Walker says

    I’m being charged every month 120 dollars while acp is taking their time sending my credit over to Windstream my internet provider. I was getting acp credits from June until February when for some reason acp stop sending Windstream my credit. Windstream turned my internet off and charged me 196. Dollars to turn it back on. I had to pay them because I use my internet to talk to my doctors. I’m sick with kidney disease and cancer. I’m also in a fixed income so that 196. Dollars killed me. I ended up having to fill out another application. And was told in February no one knew why my credit had stopped but that i would be starting to get it again. So March came and went and everything was fine. On April 5 my internet was turned off again. Windstream told me I was shut off for lack of payment. And I had to pay 196. Dollars the money I owed them to get my internet back on. I called acp who said they had my application from Feb and.that it usually takes two or more months to get the credit. So in the mean time I’m being charged almost two hundred dollars to keep my internet on. This isn’t right. I got the internet because I could afford it as long as I got acp credits
    Now Windstream has taken almost 200 dollars from me in February and now for March and they will also.be getting credits and there is nothing I can do.to.get money back. I have no.money to.feed my.self or pay my other bills. I’m on ssi. If Windstream is part of the acp program I don’t think they should be allowed to charge me while they wait for acp to give them the credits. This.isnt my fault and I’m really upset. I never got a offer for a discount on a laptop threw them either. Acp doesn’t help either. Both companies are blaming each other. And in the mean time my internet service is being held hostage by Windstream until someone gives them money. This is not right

    Reply

    • Henry says

      Even with the ACP $30 monthly benefit, your monthly cost is close to $100. There are lower cost alternatives.

      Comcast (my local cable provider) offers a free internet ACP benefit if you are qualified under a social service program.

      PC for People offers a free ACP internet service. You do have to buy a hotspot router that costs around $60. You can also buy a PC for a copayment from $10.01 to $49.99 depending on the model.

      Be aware that ACP is a TEMPORARY funded program and when the funds are spent, your internet costs goes back to what it was before ACP. ACP does not work the same as Lifeline.

      Reply

    • Free Government Cell Phones says

      C’mon, Kelsey, do you really think it’s that easy? Maybe spend a couple minutes clicking around this website to figure out how to enroll.

      Reply

    • Henry says

      Cricket’s website only mentions a discount on your smart phone service when enrolling with ACP. If you want a tablet or PC device, you will need to transfer the ACP benefit to another provider that does offer tablets (like PCs for People). Cricket does not show any tablet devices on their store offers. Note that if you got a data device through the predecessor EBB program, you cannot get another device with ACP (no up to $100 subsidy payment).

      Reply

  18. Pierre Hostettler says

    I am a resident of Puerto Rico and would qualify under the icome program and I have an iPhone, Model 8, iOS Version 16.2, Model No. NQ742LL/A. and need a plan with a sim card. I checked Lifewireless where I was subscribed but do not succeeed to enroll online. It is terribly frustrating, what is your advice?
    Thanksfor your assistance.

    Reply

  19. Valerie perea says

    I’m not eligible for a tablet cause I was approved for a device but I never received a device how do I go about getting a tablet

    Reply

  20. judy howell says

    my qlink wireless cell phone quit working could i get a replacement its my only way to keep in touch with family

    Reply

    • Free Government Cell Phones says

      Sorry, Judy, but we are not Q Link. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider. Contact customer service to solve your problem.

      Reply

  21. Amy O'Dorisio says

    My name is Amy O’Dorisio and I work for Jefferson Center for Mental Health (JCMH) Residential Recovery. We are a nonprofit organization. I work with the Residential Recovery center. We are a 30 residential treatment program for adults suffering from alcohol/substance use addiction and mental health. I am helping our clients prepare for their next steps once they complete the program. One of the services they could use include

    If someone could call me to discuss your services further, I would greatly appreciate it. I can be reached anytime at 720-713-****.

    I look forward to hearing from you soon.

    Reply

    • Free Government Cell Phones says

      Sorry, Amy, but we are not a service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

      Here’s where you can find all the service providers and plans offered in your state:

      https://www.freegovernmentcellphones.net/states

      Good luck.

      Reply

  22. Sarah says

    Many years ago, I used Assurance Wireless for service and was supposed to get a new phone. Never got the phone and I contacted them countless times and still never got a phone. But they have my plan going so I got the SIM card, would not fit. I also got the free paperweight they advertised as a free tablet from the government. I then got a bill for $10.99 that was advertised as a donation but in the same writing it said that I was required to make that donation so I told them to take their piece of crap back please and they said they could not take it back and so I canceled service and they informed me I would still get the $10.99 bill every month until it was paid. I have canceled them 5 times now and still get a monthly statement in my email. Can’t switch to anybody else because it says I’m with them and everybody tells me I need to cancel with Assurance first…..LOLOLOLOL. Uhhhmmm….OK! SURE! but now my elderly aunt needs the program and she can’t use it because I still enrolled with a cell phone plan that I have NEVER USED . NOT ONE TIME IN over 3 years. What am I supposed to do? I can’t get out of it. I feel like I’m in a gang and need somebody to come jump me out of the government free phone program!!!! LET ME GOOOOOOO

    Reply

    • Free Government Cell Phones says

      You asked a few questions and we’ll take a whack at answering them.

      First, do you live in the same household as your elderly aunt? Lifeline has a “one per household” rule, but that would only apply if you live in the same household as your aunt. If you life in separate households there should be no reason you can’t both get free government cell phones.

      Second, we do not understand why you cannot switch from Assurance to another service provider. The company you want to switch to should be able to begin and complete the process of making the switch. Give it another try.

      Reply

      • Heather says

        She’s been trying for three years…. She’s probably getting the same reply from everyone of you… Telling her to give it another try is like saying a raw steak is thoroughly cooked….as long as you believe it…

        Reply

    • John Sinclair says

      I’m prolly gonna regret this because there is a side of the story that is obviously missing, but I agree with the Guru’s here that you should be able to sign with any provider in your area, but for just a little extra assistance here is ACP’s help line: (877) 384-2575

      Reply

  23. Cyn says

    Can I use my ID CODE for my phone company and then for my internet company?
    Or is it just good for 1 company

    Reply

  24. JOE L WARD says

    Some of this information is false. I have Lifeline thru Assurance Wireless, but am told over and over I do not qualify for ACP. I am elderly, disabled, below poverty. No direct answer is ever given. Also, Have tried over and over to Tether my lifeline (so-called unlimited data) to my desktop computer or smart TV, and can Not) WHY?

    Reply

    • Free Government Cell Phones says

      The information on this page is 100% correct, so we have no idea why you are being told that you do not qualify. Are you actually speaking to customer service?

      There is no way for us to give you an answer to your tech problem. You need to speak to your service provider’s tech support team.

      Reply

    • Free Government Cell Phones says

      We urge our readers not to enroll at street events, Terry. They have been the scenes of far too much fraud and abuse. Do yourself a big favor and enroll by phone or online.

      Reply

  26. Kelly says

    Could someone please help clarify something for me? (I’m not sure if I’m understanding this right or not)

    XFinity.com is offering a Dell laptop for $149.99 through the acp program, if you also get the acp internet essentials through XFinity.

    In the article above, it says: “Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.”

    So does it mean that you only have to pay the $49.99 portion of the $149.99 laptop price? Contributing more than $10 and less than $50 toward the laptop? If so, how do you get the $100 off from XFinity? If anyone knows how this works, I’d truly appreciate your help. Thank you so much!

    Reply

  28. Michelle Castleman says

    I really hope this life wireless is still as good as you were about 12 years ago. 8vstarted with 250 talk & text & very little data! I worked & earend my way over 10 years with ya’ll I made it to were I had 5000 talk & text and that’s before I found you tube and you tube music

    Reply

      • Latoya Lewis says

        I have available Cox Cable hotspot in my area but my phone won’t detect a signal for it. I can use it on my other device just fine but not on my government phone.
        How do I use the hotspot in my area with my phone?

        Reply

        • Free Government Cell Phones says

          No way for us to analyze the problem long distance, Latoya. Contact your service provider’s tech support team.

          Reply

  32. Katie says

    First off, I wanted to comment and say whoever it is that is responding to some of these people, yoir clap backs are amazing! You’re informative and helpful in most, but on point with attitude when it is necessary so good job!

    Secondly, and the reason for my comment is: I applied and was approved for the ACP benefits. However, I am curious if it is possible to enroll my son as well for his phone at the same time? He currently has a WiFi enabled phone only, but I’d like to provide a plan for him for when he is not at home. Just wanted to know if it would be possible to have two phones on the ACP benefits or not.

    Reply

    • Free Government Cell Phones says

      Are Lifeline benefits included in your plan? In other words, do you get both the Lifeline and the ACP discount? If so, your son would not be eligible. Of course, your son must be 18 to be eligible.

      Reply

  33. Exandria zapat says

    I already have ACP through at&t internet. I just applied for a government phone offering acp. If I submit application will my ACP cut off on my at&t internet.

    Reply

    • Free Government Cell Phones says

      Just because the Lifeline free government cell phone company offers ACP discounted plans does not mean you are required to have one. You are definitely free to have an ACP discount on your internet service with one company and a separate Lifeline cell phone discount with a completely different company.

      One warning: When you are enrolling in Lifeline, many Lifeline agents will attempt to get you to apply both the Lifeline and ACP discounts to their plan. Do not let that happen. Make sure you are enrolling in a plan that only uses the Lifelne discount.

      Reply

  34. Jesse Ridley says

    If I have already qualified for ACP in Lifeline a couple years back, and been utilizing it for free cell phone and unlimited data and talk and text via the provider, the acceptance of a new internet service provider allowing ACP and Lifeline discounts to be combined on that one provision, could I still get free cell service, even if a limited, with a new personally obtained compatible cell phone, like a bring your own phone plan type situation? I’m mostly homebound because of disabilities, and rarely use more than like three gigs of high-speed, never been more than 10, if ever reaching 10, that I can remember, and 250 minutes of talk and text service, via cell provider, because I’m dominantly connected to my Wi-Fi from my internet service provider. Which covers high speed data, and expenditure on minutes and texting and such because it does Wi-Fi calling and texting. And just leaves the free service from cell provider mostly untouched. So the unlimited is useless mostly, the discounted rates provided by ACP and Lifeline would be better utilized to pay the internet service provider costs. I know I can transfer both to my ISP, but can I still get free cell service, of any amount, with a self-obtained cell phone of my own? Maybe a dumb question, but I can’t find a direct answer via the provider’s web page or Google searches of any wording. It just mentions the benefits of ACP in Lifeline to those providers or free phones. Repeatedly… Lol

    Reply

    • Free Government Cell Phones says

      Yes, you can use both the Lifeline discount and the ACP discount simultaneously with different companies. For example, you can use your Lifeline discount to get a free government cell phone AND your ACP discount to get internet service. You can also use them both together to get cell phone and internet service from the same Lifeline provider.

      Reply

  35. Amanda Thomas says

    I’m sorry I’m slow. I have a very simple question. Can I have q link wireless for cell AND ACP for home internet? Or only 1? Thank you

    Reply

    • Andrea L Carpenter says

      AS LONG AS Qlink Wireless doesn’t sign you up for Lifeline AND ACP…

      You can get Qlink Wireless (free phone or bring your own) with a Lifeline discount AND Charter/Spectrum for internet with the ACP discount.

      You can’t get the Lifeline discount and the ACP discount with your Qlink phone AND the ACP discount again with your internet provider.

      Reply

  36. Maira Sucuzhanay says

    My name is Maira Sucuzhanay I been trying to apply for service and I can’t get help I have a service and phone lock on me I cancel the service because I didn’t have the money to buy a phone now I’m trying to apply with no luck

    Reply

  37. Freda says

    Rip off!! You can not get ACP and have phone service with any of the carriers that provide you with unlimited minutes for talk and text. If you use your ACP money for a separate internet provider, you get limited minutes on the phone for talk and text. If you go over that amount you have to pay.

    Reply

    • Free Government Cell Phones says

      Relax your angry ass, Freda. Somewhere along the line the consumer needs to take some responsibility for checking out and comparing options available in free government cell phones and internet service. The facts are all out there. If someone makes a choice without doing a reasonable amount of research, that’s not a rip-off.

      Reply

      • Sandra Kagan says

        You are amazing free government phone says. I’m just reading these Q&A’s bc of your great answers. Lmao it’s free people stop bitching, crying and DO YOUR RESEARCH. Some people will only be happy if you’ll make their phone calls for them too.

        Reply

    • Kimberly says

      This is a great program! You’ve got to compare the services and coverage each provider offers before randomly picking the companies. With my phone provider I received a free phone with unlimited talk, text and data plus 10 free gb of hotspot. My internet provider charges me a flat $10 fee for unlimited high speed broadband. I’m extremely grateful for these programs and their help!

      Reply

  39. Kristina says

    I have the lifeline phone service that came with the ACP service originally. Now it is active with my Xfinity service and I get limited minutes on my phone. How can I change it back to get the APC back on my lifeline phone?

    Reply

    • Free Government Cell Phones says

      Do you still have Lifeline service with your original service provider? Call 6-1-1 to speak to customer service and they can help you out.

      Reply

    • Free Government Cell Phones says

      It can be used in addition to your Lifeline discount to get a free government cell phone, cell service, talk/text, and internet. Or it can be used separately to get a discount on internet service through any internet service provider. But it cannot be used to get TV service other than streaming via your internet account.

      Reply

  41. Christina Lindsey says

    I previously used assurance wireless. The phone is trap but it comes with t mobile service. I was unaware that this service did not come with a hotspot???

    Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Michelle. All you need to do is click around this website — particularly on the navigation bar at the top of the page — and you’ll find everything you need to know within a few minutes.

      Reply

  43. Gary Counterman says

    I need the best ACP plan that gives me high speed data before slowing me down I am mentally ill and use alot of data learning about all areas of life

    Reply

  44. Jan Adams says

    What kind of phone will I get and will it be free.. will I get my number.. I’ve had it for years and All government agencies has my number..im on foodstamps Medicaid Medicare I’m over 68.. I just need a phone that does for me what this one does.. it really doesn’t have to be an iPhone.. but this one is iPhone 13.. how soon could I know something

    Reply

    • Free Government Cell Phones says

      No way of knowing what kind of phone you will get unless you purchase one from the service provider. Your other option is to find a service provider with a BYOP (Bring Your Own Phone) option. That would allow you to use your current cell phone along with your free government cell phone service plan. If you want to keep your current phone number, you must make sure you tell customer service that “I want to port over my current phone number.”

      Reply

  46. Jaclyn says

    I’ve used straight talk for a few years and just last month got approved for ACP. My phone didn’t work all month and neither company could help. Now my plan is up and I’m trying to buy a full priced plan without the ACP discount but acp said they cannot remove me and straight talk says they cannot remove the discount until acp “unenrolls” me. I’ve never had this problem before so I want to just go back to my old plan but neither of them will help. I don’t know what to do I’ve had no way to communicate for so long and it’s causing me problems at my job where I need to have service to use their company apps.

    Reply

    • Free Government Cell Phones says

      You said you got approved just last month. Is it possible that the 30 day requirement has not yet been met?

      Reply

  47. Summer N Bennett says

    What service exactly through ACP or lifeline provide complete free internet access unlimited each month? I live in Leakesville Mississippi 39451. This is extremely important and I’m having a hard time. Please help

    Reply

  50. Laura Caldwell says

    I get free phone service from straight talk and now they have home internet. The router cost 100. 00 and it’s yours, to get wifi first you gotta make sure they can connect you and then they charge you 45.00 monthly. When asked why I couldn’t get both on the new government plan I was told I had to pick one or the other. I feel like they just want my money and I’m a senior on snap plus I get veterans survivors benefits. What should I do? Btw, I live in a camper and AT&T will not hook me up and I I’m not sure what other company is available to me other than straight talk. Any information you have will be greatly appreciated. Thank you so much,
    Laura C

    Reply

    • Free Government Cell Phones says

      You have an extremely complex situation, Laura. You are going to need to do a little homework, so let us steer you in the right direction. Visit EveryoneOn.org and plug your zip code into the “Find Low cost offers” tool. That will bring up a list of all the internet service providers in your area and all the special offers. Your homework will consist of getting in touch with each of them to ask what they can do to help you in your unusual situation.

      Reply

      • bob sykes says

        her situation is not unusual it’s happening all over the world as we speak she has survivor benefits she’s elderly and sick and lives in a camper out in like the middle of boondocks that’s my situation and I’m not even yet 40. what planet do you live on?

        Reply

  51. Jimmy Peters says

    62**** that’s my enrollment number Jimmy Peters is my name (ADDRESS DELETED). why haven’t my phone been shipped I still haven’t received it yet it’s been awhile since I enrolled thank you

    Reply

    • Free Government Cell Phones says

      We have no idea, Jimmy, because we are not your service provider. You’ll need to reach out to that company’s customer service team to get an answer. You also may be able to get the info from the compay’s website.

      Reply

  52. Sam says

    I am a recipient of the ACP benefit for my phone service. However, every month, my phone gets shut off, and I have to re-apply. Ive gottem emails stating that my provider was changed, even though I never changed it. I only use my ACP for my phone service, nothing else. One person from my provider’s customer service said it’s because I didn’t input my “ID number” into the system or something? Another person from ACP customer service said I have to call the ACP phone number two days prior to my service end date to “refill” my plan. Is this true? I get the $30 plan if that helps. I just don’t know why my phone keeps getting shut off on me every month, it’s been very frustrating and causes me a lot of anxiety and issues as I need to have a working phone.

    Reply

    • Free Government Cell Phones says

      None of that is normal, Sam. None of it. Why have you used your ACP discount for phone service? Do you use lots of internet on your phone? If that is a non-existent or minor part of your usage, you may want to consider switching to a different service provider and use the Lifeline discount instead of the ACP discount. WARNING: DO NOT LET ANYONE TALK YOU INTO USING BOTH DISCOUNTS ON YOUR PHONE SERVICE IF THAT IS NOT WHAT YOU WANT.

      It sounds as if you’ve had your service for a number of months. If so, you can switch service providers at any time. Here’s an article that tells you how to make the switch from one provider to another:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Which provider and plan to choose? You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

    • Henry says

      The ACP benefit is intended to provide subsidies for broadband internet service, not phone service. It is intended for PC or tablet devices, not smart phone service (although some Lifeline companies have included smart phone devices for the ACP benefit). If you are not receiving the regular Lifeline benefit on your phone service, then that might be an issue since ACP alone was not meant to apply for phone service. Also, having to refill your plan sounds like it is being treated as a prepaid plan. Note that for the ACP benefit, you do have to renew each month, or you lose the benefit (unlike Lifeline which renews yearly). The ACP benefit is not a long-term benefit like Lifeline. It will eventually disappear when the funding is spent, and you will have to cover the $30 monthly charge (or less if the benefit amount is under $30) when that happens.

      Reply

    • LB says

      I went through something similar, but a little different. It started happening in August 2022, and I finally got resolved in December 2022 from calling them over a hundred times (literally). In a nutshell, it turned out that my ACP application had expired, though no one was telling me that, and every month I had to call to get it reinstated. If you have your ACP through Straight Talk, calling their ACP customer service line is useless. The best way to get around this and talk to someone that can (hopefully) help is to start a chat (through the app or on the website) with a regular Straight Talk agent, and ask to have someone from the ACP department call you back. If you don’t get any real answers through them, insist that a supervisor call you back. I’ve had the most luck doing that. Now that my issue is solved, I do have to call the main number every month before my service runs out, as auto renewal does not work with ACP, but that’s not been a hassle. Good luck, I hope you can get some answers.

      Reply

      • Henry says

        You should not have to call the service provider each month to renew the ACP benefit. They should have an online site or a phone app that does the renewal for your account on the day of renewal for each month. If their only option is to keep calling them each month, then their IT department or provider must be a low end service. I would transfer the benefit if you have other alternatives.

        Reply

  53. Michelle Lynn Smith says

    Hi I’m curious all around town and online I see I can get free tablet or phone or sometimes both if I sign up for acp with it especially online but problem is I already signed up for acp and at time I was told if my provider did computer or tablets I could get up to 100 in credit towards it with me spending 10 or more so now I’m seeing these phone company’s offering it and I keel trying to just apply for the phone and tablet and I can’t cause it trying to start me with the acp first and since I already got that it won’t just let me do phone tablet although it unrelated this problem is hard online to navigate so I’m just asking is there a way to bypass the acp part on any of these phone sites online to get goverment phone and tablet or no..n if not can acp help me themselves to get a phone tablet ect thank you for help and or advice be blessed everyone

    Reply

    • Free Government Cell Phones says

      You need to enroll in an ACP internet plan in order to get the discount on a tablet. We’re not quite sure if we are interpreting your question correctly, though. Are you saying that you want the tablet but don’t want the internet service? If so, just sign up for a plan, buy the discounted tablet, then cancel the plan. If we’re misinterpreting this, please correct us.

      Reply

    • Molly says

      Go to q link wireless they have a question that asks do you want to use &/transfer your 1 time $100 Benefit? _YES x NO tap the NO & then you will see the LIFELINE & THE ACP benefits separate from each other & tap the box of the one you want. That’s as of today Jan 18 Wed 2023 1pm GOOD LUCK!

      Reply

  54. Lisa Davis says

    Hello I am already approved for the free wireless and phone and everything and I’m with the assurance wireless I was helping an old man to keep him from falling on the ice and I fell down instead and my phone fell out of my purse and cracked the screen terribly save the old man but not the phone. I called assurance wireless they said they would not replace the phone first they wanted to say I would pay $120 for a replacement phone and if I had any kind of money I wouldn’t have asked for a free phone so they just left it at that I have to have a phone that I can see and use and I’m just hoping that maybe you can help me I’m just wasting my time my precious minutes and I love my phone I loved it so much I was just trying to help someone and my phone got broken I was hoping that I could switch or do something I just I need a new phone and they will not let me have it without me paying and I don’t have any money thank you so much

    Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Victor. Just click around this website for a few minutes, particularly on the items shown in the navigation bar at the top of the page, and you’ll learn everything you need to know very quickly.

      Reply

      • Jerry Davis says

        What the heck’s going on with my phone and why can’t I get a hold of you guys it’s not allowing me in here so I can’t get a hold of insurance wirelessly with my carrier assurance wireless not insurance wireless yeah what’s going on this is Jerry Davis and my account is based at (ADDRESS DELETED).

        Reply

        • Free Government Cell Phones says

          Sorry, Jerry, but we are not your service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

          Reply

  56. Jou says

    I didn’t realize that they would stop my acp on my home internet if I got the free tablet. What do I do if I don’t want the tablet anymore and want the avp back on my home internet

    Reply

    • Free Government Cell Phones says

      You weren’t cancelled because you got the free tablet. From what you said, we assume it’s because you took the discount on your cell phone and again on your home internet. Is that correct? If so, you should be able to contact your Lifeline free government cell phone service provider and cancel the ACP discount on that service. Then you can re-enroll with your internet service provider using your ACP discount.

      Since you need to re-enroll, you should check out all the plans that are available to find the one that fits your needs best.

      Any Lifeline customer can switch service providers at any time. Here’s an article that tells you how to make the switch from one provider to another:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Which provider and plan to choose? You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  57. Chelsea says

    If my tablet was stolen, how can I get a replacement tablet? I’ve been having many problems and I need one desperately

    Reply

    • Free Government Cell Phones says

      It’s doubtful that your service provider will give you a second one for free or even at a discounted price. But give them a call to see what they’ll offer. If they won’t help you, you’ll be required to purchase one.

      Reply

  58. brian applegate says

    I have had safelink phone ofr several yrs. On 11/28 22 I qualified with ACP and applied it to my new xnfinity internet. Then on 1/1 23 safelink cancelled me because they say I can only use ACP for one function. Then today xfinity cancelled my 30$ discount for the same reason. Now I have neither. I am disabled and alone and there are no humans to reach out to. I thought ACP could apply for both. Now Iost my phone and my internet discount. Is there anyone I can talk to about this? I have been on the phone at least 25 hrs with safelink and also quite abit with comcast. they tell me I am wrong.

    Reply

    • Free Government Cell Phones says

      Both service providers did the right thing. Now that you have neither discount, you can attempt to enroll again but only apply one discount at a time. Use your Lifeline discount to get a Lifeline free government cell phone account, and your ACP discount to get an internet account that offers more service.

      Reply

  59. Susan says

    Hi,
    Back in approx April 2022, I signed up for the Lifeline program and remember filling out the EBB paperwork. I opted for the internet service and since my address at the time wasn’t permanent for summer, I bought a mobile router for approx. $60. Well it stopped working a couple of mos ago and it took all day on phone trying to find out who the svc provider was and where the router had come from. I never figured it out, even after calling the &00 number of the company who made it. So I couldn’t get it fixed or replaced. I happened to be in San Diego at the time and found out that the libraries in San Diego Cty check out mobile routers to people for 3 mod. at a time. I’ll need to send it to a friend to return it for me soon.
    In the meantime, I don’t know if my internet svc is being paid for being as zi don’t have a working router. Wondering how I can get another one and send this one back because I don’t have the $60 to buy another one. Can you pls tell me who I contact about getting a mobile router because where I live, there is no wi-fi and sometimes I travel. Also, how to re-register my eligibility which you said must be done annually. Thanks, Sue

    Reply

    • Free Government Cell Phones says

      It’s impossible for us to know what went wrong with your router, but the EBB program ended many months ago. If you didn’t change over to an ACP plan, that may be why nothing is working for you. Contact your service provider and ask if you can begin a new account with the ACP discount.

      Reply

    • Free Government Cell Phones says

      Did you sign up for a plan that includes a phone or just a SIM card? If you mistakenly signed up for a SIM card plan, your service provider will probably not give you a phone.

      But please keep in mind that any Lifeline customer can switch service providers at any time. Here’s an article that tells you how to make the switch from one provider to another:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Which provider and plan to choose? You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      When you choose a new service provider, make sure you enroll in a plan that offers a free government cell phone. You will be a new customer to the new service provider, so it will give you a new cell phone as long as you enroll in the correct plan.

      Reply

    • Free Government Cell Phones says

      Cricket does not offer Lifeline free government cell phones. Discounted plans, yes, but not free plans. You’ll probably need to borrow someone else’s phone to get this straightened out.

      Reply

  62. Paige says

    Which service providers will allow you to get just the life line cell phone service? I applied my a c p benefit on my home internet and that doesn’t come with a cell phone but I can’t find a provider that will let you get just lifeline without the a c p and I don’t need that i’ve already allocated my a c p

    Reply

    • Free Government Cell Phones says

      All of them. Of course, they would all like to have you apply both the Lifeline and ACP discount to their cell phone service, but it is not necessary.

      Reply

  63. Charlene says

    So I have ACP for my internet. I just received a msg from straight talk (which I have for my iPhone) that I can get discount from ACP for my phone. Is this true or not? And they said I would have to pay 1st payment for discount

    Reply

    • Free Government Cell Phones says

      You can only use that ACP discount once. And Straight Talk is not a free government cell phone company, so the deal will probably not be as good.

      Having said that, let us add one other thought. If you are comfortable doing all your internet work on your phone, it might be a good idea to combine the Lifeline an ACP discounts on one Lifeline plan. However, if you want to use the internet via a laptop, desktop or iPad, you are better off using the Lifeline discount for your phone and the ACP discount for your internet WITH DIFFERENT COMPANIES.

      Reply

  64. Mariela Casanova Martinez says

    Almost a month ago on November 16th I lost my phone and I did everything they asked me to do and I called and I requested every placement in the person gave me even the confirmation number for any phone and it said that it was going to be here between 7 to 10 days that was in November and the phone is still not here I would like to know what’s happening and also when it’s my phone going to get here this message is for assurance wireless

    Reply

    • Free Government Cell Phones says

      You cannot communicate with Assurance Wireless through this website, Mariela. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

      Reply

    • Kara says

      Qlink has the tablet and phone deal if you transfer number it’s only $10 and for the other plan it’s 29. Airtalk: joytab tablet iphone 6s,iphone 6s plus.$10.01(different states have different styles tab,phone bundle) also believe you can upgrade phone for additional $$$ for bundle (both company’s provide services for tablet and phone) these are companies I’m aware of

      Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Omar. Just click around the website, especially on the navigation bar at the top of the page. In a few minutes you’ll learn everything you need to know.

      Reply

    • Free Government Cell Phones says

      Does your service provider offer a Bring Your Own Plan? If not, that could be the reason. Have you called 6-1-1 on your free government cell phone to ask your question to customer service?

      Reply

  70. Daniel Lopes says

    My telephone provider has attached a telephone insurance of $9 to my ACP bill of $30. They say only ACP can remove thi insurance as it is a requirement. Is this true?

    Reply

    • Free Government Cell Phones says

      This is the first we’ve heard about any “insurance” being part of ACP. We even Googled “Affordable Connectivity Program” and “insurance” and got zero results. If you can send us more information we’ll look into it.

      Reply

    • Henry says

      ACP only covers broadband data usage for home internet, not phone service. Phone insurance charges are connected to phone service. The ACP benefit is not supposed to cover phone devices, but many Lifeline providers have commingled it with the regular Lifeline benefit. The Federal Government website on USAC.ORG does not mention anything about insurance. it is likely added by a third party entity.

      Reply

    • Free Government Cell Phones says

      Not exactly true. You can get an ACP discount on your home phone and a Lifeline discount on your cell phone. But they are completely different discounts. Many people choose to take both discounts on their cell service in order to get virtually unlimited service.

      Reply

    • Henry says

      Technically, no. The ACP program is intended to provide discounts to broadband data services, not cell phone service (talk and text and limited data). However, many Lifeline providers have offered enhanced Lifeline benefits that include better benefits for cell phone service for ACP participants.

      “The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.”

      As stated above, it has nothing to do with providing cell phone service (talk, text, and data on a phone), but is targeting computers and tablets.

      Reply

      • Free Government Cell Phones says

        That being said, Henry, the discussion caused us to notice a typo in our answer. We said, “Not exactly true. You can get an ACP discount on your home phone and a Lifeline discount on your cell phone. But they are completely different discounts. Many people choose to take both discounts on their cell service in order to get virtually unlimited service.”

        We should have said, “You can get an ACP discount on your home internet…” not on your home phone.

        Reply

        • Free Government Cell Phones says

          You can get both discounts simultaneously, either added to your Lifeline account or with the Lifeline discount with one service provider, or with one service provider for Lifeline and a different company for ACP.

          Reply

  72. Denise says

    How do I get my lifeline phone again without the phone company taking my acp off my home internet again. I keep telling them I only wish to apply for the lifeline cellphone and I need the ago left on my home internet connection but no one seems to listen. Then I have to have them put the acp back on my home internet and my lifeline winds up going off too! Why don’t they understand or listen? I qualify for both. I need the ago for my home internet and the lifeline for the cellphone. Is it that hard of a concept. Help please.

    Reply

    • Free Government Cell Phones says

      We have heard this same complaint from a number of readers. You “should” be able to easily solve this problem, but the service providers want to force customers to get both discounts from them because they will make more money that way. But it is unconscionable for them to do it against the customer’s desires.

      If we were you, we would attempt to enroll with a different Lifeline company.

      Reply

  73. Caroline says

    I switched from assurance wireless where I qualify for acp program to qlink and lost my free internet??. I qualify for both lifeline and acp. I talked with acp and they told me to talk to qlink but they are no help telling me to talk to acp? What am I suppose to do?? Perhaps media could help me. I am on senior on disability and have received BOTH free phone and Internet. Please help.
    t.

    Reply

    • Free Government Cell Phones says

      This is a mystery to us, Caroline, because Q Link offers free unlimited internet with its ACP plan and its Lifeline + ACP plan. What is the problem according to the customer service agents you’ve spoken to?

      Reply

      • Jamie says

        I got cut off by qlink on dec 22 they wanted my credit card for more data they cut me back on after sending me a email saying I got acp and unlimited data … Well they flagged me after one group one Dr app and a few edit pics. They said I was flagged for excessive. Data use. What?? So there I am Xmas no church ..new years scarred alone at night no groups and so much for the internet rehab I was n. No car and here I wait for assurance15 days later becausO it’s Ben Savage nAZs with no outlit ten day still no phone. qlink unlimited is up to qlink to determine.they do not care for government clients needs I wish I had it better to pay loads of cash then they just bend over backwards…..I feel for u carol I hope u get your issue resolveed

        Reply

    • Henry says

      I believe that you are saying that you previously had Lifeline + ACP with Assurance and then switched over to QLink. ACP is just a government program to help pay for internet service by providing up to $30 per month for each eligible participant. You need to get the status of your enrollment at QLink to see if you are signed up for Lifeline + ACP, Lifeline only, ACP only, or none of the above. One possible way to get outside help is to contact the local TV “on your side” team to investigate your problem and to find a solution. They may take a long time to get any result regarding your problem, so I would recommend that you take the initiative first.

      Reply

    • Free Government Cell Phones says

      Tracfone is not a free government cell phone company, but its Safelink subsidiary is. In other words, we are not familiar with Tracfone plans and since we do not know which plan you enrolled in, it is impossible for us to answer your question, Craig. Theoretically, however, if the Tracfone plan costs $30 before the ACP discount, it does not sound as if you should be required to make any monthly payments. This is definitely a question you should be asking Tracfone customer service.

      Reply

    • Free Government Cell Phones says

      Only if you decide to purchase a phone. If you accept the free phone option, the company chooses the phone.

      Reply

  76. Kamren Moradi says

    I’m pretty sure I had a phone from you guys here in Colorado and it got stolen. I was supposed to get a new one in the mail and I haven’t gotten an email or anything. Could you please follow up and let me know if this is the correct company. I’m almost positive.

    Reply

    • Free Government Cell Phones says

      As my old grandpappy used to say, “Almost” only works in horseshoes and hand grenades.” We are not your service provider. This is an independent informational website that is NOT affiliated with any Lifeline free government cell phone company nor any Affordable Connectivity Program (ACP) internet service provider.

      Reply

    • Free Government Cell Phones says

      Virtually all companies offer BYOP (Bring your Own Phone) or BYOD (Bring Your Own Device) plans. By the way, they are the same kind of plans, only the names are different.

      Reply

  79. Aleph says

    The fact that virtually all the Lifeline providers listed on your Free Gov’t Phones page link seem to border on being scams, w/absolutely terrible reviews, makes the first step of your strategy (choosing a Lifeline provider) appear impossible. Any ideas?

    Reply

      • Aleph says

        No, what I mean is that it makes it impossible to choose, so any such difference is meaningless for our discussion. Not to mention the fact that many people indeed seem to be experiencing downright fraud; nonetheless, if you’re talking about people losing housing and missing doctors’ appointments because of errors and sloppy systems, it goes well beyond lousy customer service. My question though is how am I supposed to choose?

        Reply

        • Free Government Cell Phones says

          And we’re saying that you (nor any of our readers) should confuse incompetence for illegality. That begin said, it is impossible for us to know which service provider will be best for you at your home or in your town. There are just too many variables, and that’s without considering al the reader comments.

          Reply

      • Molly says

        Can I please work for you here on this website!???

        OMG!!! I’d be on cloud 9! LoL! 🤞😂😂😂🤷🏼‍♀️

        ya never know unless ya ask!

        ?🤞 Please say yes…🤞please say yes….🤞please say yes..🤞

        You can email me!🤞

        A reply or a comment or

        most preferred reply of

        “…YES! … you can work for us!…”🤞

        Reply

        • Free Government Cell Phones says

          This website is like the famous Groucho Marx in reverse. He said, “I wouldn’t want to belong to a club that would have me as a member.” We say, “We wouldn’t want to hire anyone who would want to work here.” The pay is poor, the bosses are morons, and working conditions suck. Other than that, it’s a great place to work.

          Reply

    • Tony says

      I would recommend Assurance Wireless. I’ve had them for a few years now. Service is great. They gave me a galaxy S10. That’s a premium device. Best of all the give you the most high speed data . 35GB. They only slow you down temporarily when the network is congested. After that, you’re back on high speed data. Hope this helps.

      Reply

      • Free Government Cell Phones says

        Yes, you’ve come to the right place, Eddy. Just click around this website (especially on the navigation bar at the top of the page) for a few minutes and you’ll learn everything you need to know.

        Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Eddy. Just click around this website (especially on the navigation bar at the top of the page) for a few minutes and you’ll learn everything you need to know.

      Reply

  82. Alvin Francis Buras says

    I am retired and on Social security. I 79 years old.mm birthday is **/**/****
    My email is *******@gmail.com. my phone number is 985-640-****! AT+T phone service is way too high for seniors! I need help

    Reply

    • Free Government Cell Phones says

      This is a public forum, Alvin, so we took the liberty of deleting all your personal info to protect you. You’ve come to the right website. All you need to do is click around our site for a few minutes, particularly up on the navigation bar at the top of the page, and you’ll learn everything you need to know.

      Reply

      • Margaret Engle says

        I need a phone service that will work in cawood KY 40815 only at&t works in this area can you please help my email address is **************@gmail.com please let me know

        Reply

        • Free Government Cell Phones says

          Sorry, Margaret, but there is no way for us to know which company has the best service in your local area. The one with the best signal at your house may not be the best for your next door neighbor. However, you can find a full list of service providers and plans in your state at this link:

          https://www.freegovernmentcellphones.net/states

          Reply

    • Free Government Cell Phones says

      Let’s clarify, Cathleen. Are you asking if you can keep your current (non-Lifeline) cell phone and your current phone number after you enroll in a Lifeline free government cell phone plan? If so, the answer is yes. But while you’re enrolling, you need to make it clear that you need a Bring Your Own Phone (BYOP) plan and that you want to “port over” your current phone number. Repeat several times that you want to “port over” your current phone number and before you end of the call, make them confirm that it is being ported over.

      Reply

  84. Rhonda Terrell says

    Put in a application for a free phone and dont know which one picked it up Assurance Wireless or Safelink Wireless. I needed a phone have a code for Safelink Wireless but dont have a code for Assurance Wireless So was wondering which one picked me up for I really do need a phone.

    Reply

    • Free Government Cell Phones says

      There is no way for us to have any idea which company you enrolled with, Rhonda. Visit each company’s website to check your status. You can also call each company’s customer service team.

      Reply

  85. Leonora Brown says

    My name is Leonora. I got approved for free phone service with qlink wireless. They sent me a $50 discount voucher for a new phone. I really don’t know how to use this voucher. I really need another phone. How can I get a free phone without having to buy a tablet?

    Reply

    • Free Government Cell Phones says

      Call 6-1-1 on your free government cell phone to speak to your service provider’s customer service team.

      Reply

    • Free Government Cell Phones says

      Unfortunately, the phone must be shipped to your home address. The case you outline demonstrates the idiocy of that regulation.

      Reply

  89. Spelling Police says

    This shit is cracking me up 😂. Doesn’t anyone know how to spell anymore?? 🤔 Hukton Fawniks Werk’t Fore Mee…. Just saying.

    Reply

  91. Jake says

    I’m enrolled with SafeLink wireless with acp for my phone service, I was wondering if I could withdraw my acp benefit with SafeLink and just use the standard version of SafeLink without the acp benefit? Then could I use the ACP benefit towards home internet once I withdraw the acp benefit from SafeLink?

    Sorry if this sounds confusing.

    Thank you for any help.

    Reply

    • Free Government Cell Phones says

      No, that’s not confusing at all, Jake. What you have suggested is EXACTLY the strategy we recommend for our readers.

      Reply

    • Free Government Cell Phones says

      Sounds as if it still works. If so, use it to call 6-1-1 and speak to TruConect’s customer service team.

      Reply

  93. Laura McFarlane says

    I paid $10.01 for a tablet & phone from qlink. I received both in a box thru USPS. I opened rack package in the box. The phone was fine but the tablet screen was cracked and half the screen does not respond. I called qlink right away and spent 3 days being transfered back & forth
    Between qlink and their warrenty company hot pepper. Both saying they can’t help me. At one point I was told to call post office, that it had to b damaged in transit. The post office says.. no visible damage to the outside box & everything else in the package was fine, no way to say it was damaged in transit.
    I’m at my ropes end ,what do I do. Qlink says only one tablet per household. So i can not order a new one and I have no way to get the tablet fixed to use it. What do I do????

    Reply

    • Laura McFarlane says

      Both phone and tablet are ACP
      Products thru qlink. I do not have money to buy a tablet and I do get government assistance so that is why I got this deal for both tablet and phone. I can use the phone but the tablet is useless with the screen cracked and half the screen dead… No one wants to help me, not qlink, not hot pepper warrenty, or the ACP office..what do I do??

      Reply

        • Kyle says

          I’m having the same problem with q link. they tell me I have to do it online. online says contact qlink. and they get attitudes. the last one said well sir in my country it works just fine. I said I just want a supervisor. they transfer me same thing.

          Reply

    • Free Government Cell Phones says

      Did you pay for the device with a credit card? If so, dispute the charge immediately. There is no way you should be required to pay for a device that arrived damaged.

      Reply

  94. Eileen Luna says

    I want to keep my service with Assurance Wireless. I just saw the new device from Safelink .It’s a nice phone and I want to use that phone. My battery keeps dying on me with my Assurance wireless phone and the internet keeps dropping out on my phone with Assurance Wireless. Should I just wait for the phone from Safelink Wireless comes in cuz I was already approved for their ACP service on Safelink or can I just shut off my Assurance Wireless phone when my new phone arrives from Safelink Wireless? I was with Safelink before their service was slow when I got my replacement phones I had to wait for a month for my replacement phones to arrive and I missed so many of my counseling appointments on the phone. Assurance Wireless sent me my replacement phone fast.

    Reply

    • Free Government Cell Phones says

      It sounds as if you are saying you are enrolled with both Assurance and Safelink. Is that correct? If so, you are in violation of the rules of the Lifeline and ACP programs and run a very real risk of getting cancelled.

      Reply

  95. Christine says

    I got my tablet and was saposto be 4years free wifi with $20 activation fee thru ACP program. That was over a month ago with the Maysip comp and I’ve never had wifi or phone service yet. I’ve called the corporate office in NY several times and no one ever responded 😐. Please help 🙏

    Reply

    • Free Government Cell Phones says

      We are unfamiliar with the company you enrolled with, Christine. However, there’s not much we can do to help you because this is an independent informational website NOT affiliated with any of the Lifeline or ACP companies. How did you pay the $20? If it was by credit card, you can always call your credit card company and dispute the charge.

      Reply

    • Henry says

      You apparently signed up for the 4G Tablet With Internet (Valued at $300) & Free Monthly Service ($20 one time fee will apply) offer. The tablet has a 15GB monthly data limit.

      Send them an online message on this website => maxsipconnects.com/contact-us/ or call the number listed on that webpage. The corporate HQ is located in Cedarhurst, NY (Long Island area). I would not bother with contacting the corporate HQ since that office would not directly work with the ACP program.

      Read the following article about Maxsip device problems at this website. deviceproblem.com/maxsip-telecom-free-tablet/

      Is Maxsip Telecom Legit?
      A common question for most individuals. Yes, Maxsip Telecom is legit. As per the fcc.gov website, they serve the following states – Florida, Georgia, Hawaii, Illinois, Kansas, Louisiana, Massachusetts, Minnesota, Mississippi, Montana, New Jersey, New York, North Carolina, Oregon, South Carolina, Tennessee, and Virginia. Maxsip Telecom offers free internet, SIM Card, and discounted tablets for qualifying customers.

      Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Laura. Just click around, especially on the navigation bar at the top of this page, for a few minutes and you’ll learn everything you need to know.

      Reply

    • Free Government Cell Phones says

      Call 6-1-1 on your free government cell phone to speak to your provider’s customer service team. You can also probably purchase more time from your service provider’s website.

      Reply

  100. Randy alexander says

    Y’all sent me a sims card I don’t have a phone I put the card in a old phone but it got stolen when I filled out the from with y’all I said I need a phone I dent get one I got a sims card

    Reply

    • Free Government Cell Phones says

      You’ve made the very common error of assuming that we are your service provider. We are not. This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider to solve this problem.

      Reply

  101. Gloria Jones says

    PLEASE HELP ME GET CONNECTED. EVERYTIME I GET A PHONE IT SAYS I NO LONGER QUALIFY. THEY HAVE TOLD ME I HAD TO REAPPLY. THIS IS MY THIRD DEVICE BECAUSE THEY KEEP SAYING REAPPLY. THEY SIGNED UP WITH ANOTHER COMPANY?????

    Reply

  103. Peri says

    The website you have here to check , says that a lot of the carriers in California have been removed as ones that had been used as the Cell Phone /Carrier Co. that accepted the ACP & Lifeline Programs Along with providing the Free Cellphone & Data plans or the free tablet & data plan! So if we cannot find one of those Companies , is there a way to have our existing home Internet provider ( if we have one ) already provide these combined ACP & Lifeline Service discounts together to be able to receive the services combined for our home internet , and also ( I had purchased a phone at AT&T a year ago & on a monthly payment plan & also got their data plan , insurance on my phone bundled which gave me a better option on the deal on the purchase of my phone )
    Even if I had not done so through AT&T , I didn’t have the option to have cell phone coverage from my home Spectrum internet provider at the time, It started up right after my phone purchase ! Wish I had known ( I would have saved a ton of money on that part ) I have ended up paying way to much for unlimited talk text & data on my cell phone $ but AT&T required I get a certain unlimited Data plan in order for me to get Certain Free Call Blocking Features , Security Features VPN features & IP security, as well as My Personal Identity Anti-Fraud Security Monitoring Features ( monitors my phone number, emails, Name, Drivers License, address, etc online info ) alerts me to exposures of this information !
    I pay $31. Per month for my phone payment & then I pay $ 85. For the rest of the actual unlimited Data , & Insurance ( was supposed to be included on my phone Pymnt amount ) ? Something got messed up back in July when they sent me a new offer . I tried to lower my bill & their Sales rep really messed up my entire Contract ! I spent 3 months trying to get it fixed and back to the original contract which was better But I couldn’t ever get ahold of the same person I had been working with & each person ( specialist – told me the other person was wrong ! *’I had reached a Remediation Specialist in Mexico with AT&T & She Said That SHE Was exactly whom I should speak to ! We had such difficultly getting connected again as she had directed me to do for further contact , and I got stuck talking to another AT&T Representative which further messed up my account & ended up charging me $75 dollars for something , I wasn’t supposed to be charged for !! It’s still showing on my Bill ! Not showing that it needs to be removed , nor the credit was applied !
    Reason why I am saying all of this , is I am concerned that if I change my Cell phone Data provider over to Spectrum, And Of course I have to maintain my payment contract with AT&T on my phone which I owe money on , I’m concerned they will add these additional charges for leaving the contract !
    The thing is I am Permanently disabled , on SSI income only , bed ridden , on Snap , Medi-cal & all the programs .
    Will they be able to hold me to that contract ? If I just want to switch the data plan part so I can have my service ‼️I rely on that phone for my doctors appts via video & I can’t afford the bill anymore ‼️
    Spectrum offers a combined internet / data plan for home & devices use for a low cost, and now accepts the ACP & lifeline program discounts !

    Reply

    • Free Government Cell Phones says

      Sorry, Peri, but considering all the problems you’ve had and all the back and forth with the various companies, there’s no way for us to know what you can or cannot do within your current contract. It was impossible for us to keep track of what was done in the past and where you now stand. But it does sound like you’ll get charged some additional fees for ending your contract early. But we are not privy to the contract details and cannot state that with any kind of authority.

      Reply

  104. Deborah says

    I have free phone I think is lifeline with assurance I also qualify for acp for internet with spectrum they told me my acp number is duplicate and can only go towards phone or internet confused that’s not what assurance told me now not sure what I need to do please help

    Reply

    • Free Government Cell Phones says

      You should definitely be able to get both services simultaneously. It sounds as if you accidentally signed up for a Lifeline+ACP plan with Assurnce. You need to call them at 6-1-1 on your free government cell phone to change your Assurance plan back to a Lifeline-only plan. After that is done, you can enroll with Spectrum with your ACP-only benefit.

      Reply

    • Free Government Cell Phones says

      Yes, as long as you check to make sure that your specific make and model of phone is compatible with Q Link’s network. You might also want to read a few comments from our readers about both companies before you make the switch.

      Reply

    • Melisa says

      After sixty days active service with safelink you will be offered the option to unlock the phone and a code will he sent to your text message. IT IS ONLY GOOD FOR TEN MINUTES!!! But it works. Take that newly unlocked phone, insert the qlink chip and voila!

      Reply

    • Free Government Cell Phones says

      Seriously, Lezedric, how could we possibly know what’s wrong with your phone? We don’t know who you are nor where you live nor what make and model of phone you have nor who your service provider is. And even if we did know all those things, we are neither cell phone technicians nor electronic psychics.

      Reply

  110. Krystle says

    If I already have a phone and working service through Air talk wireless, and switch programs to a different program that also gives free phone and service, will I still recieve that phone if i already have one? And the phone I currently have is broken with a severely damaged screen but I can’t afford to get a replacement, how do I go Abt receiving a replacement with no money to give in return? I’ve contacted ATW through email twice and have gotten no response either time and the ear piece on my phone is not working correctly to call. 😢 Thank you for your time

    Reply

    • Free Government Cell Phones says

      Yes, if you switch service providers you will be given a cell phone because you will be a new customer to company #2. One warning, though: Make sure you enroll in a plan that provides you with a phone and not just a SIM card.

      Reply

    • Free Government Cell Phones says

      Sorry, Erica, but you’ve made the very common error of assuming that we are your service provider. We are not. This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider by calling 6-1-1 on your free government cell phone.

      Reply

    • Free Government Cell Phones says

      The answer is yes, but we assume you realize that Boost is not a Lifeline red government cell phone company. Correct?

      Reply

  113. Jay says

    So like airtalk wireless has a really crappy phone service and I can’t get though on the phone number they provide also there phones suck just a heads up everyone a

    Reply

  114. Steven Staggs says

    The idea of getting a free cell phone and service is great I applied and received the phone but I can’t get it activated and I can’t get it to work I can’t find any numbers to call and every time I try and call a number from this phone it says cannot accept the calls cuz it’s restricted and I’ve tried every phone number I know and I get the same thing I even got one that said that this phone is not compatible with the service that I was asking so I don’t know what to expect out of this throwing a trash I guess she ain’t going to work

    Reply

    • Free Government Cell Phones says

      Have you spoken to your service provider’s customer service team? See if you can borrow someone else’s phone to speak to customer service.

      Reply

      • Jacqueline says

        Good morning I bought a phone last month with me to pc I got on the program and accid ntly forgot pattern I then tried to use email where I used on the phone it would not accept it. I went back to get help they told me that there was nothing to do. I have cancer and they told me they can only giv me tax money back I was not able to use my phone and I’m poor. Please help me

        Reply

  115. Amber Kastelic says

    I have the acp on my Armstrong internet it started right away and to truly helps getting $30 off my bill every month . So I’m not sure bout people waiting months to get it and such

    Reply

    • Free Government Cell Phones says

      There are hundreds (thousands?) of companies offering ACP discounts, many of them so small that we’ve never heard of them. Armstrong, for example. We had to look them up. It serves very small areas within Pennsylvania, Ohio, West Virginia, Maryland and New York.

      Reply

  116. Cheryl says

    I am currently getting ACP for my internet service, I was told that I could also receive lifeline cell phone service. I qualify for lifeline, but I’ve been told I can’t have both?.cheryl

    Reply

    • Free Government Cell Phones says

      You were told wrong, Cheryl. You can have both. And you are doing exactly what we recommend all our readers do — use your Lifeline discount to get free government cell phone service and your ACP discount to get internet service.

      Reply

      • Miguel Alvarez says

        I received my phone and it don’t work or charge or even have any type of light that shows me that phone is working need a new phone cause this one doesn’t work at all or give me email address so can get in touch with them about the free phone service and didn’t receive a phone case either like everyone else did. I also have my bro in law who has low income sent his a letter from his boss but you guys are not answering him or showing he qualifys which he does.

        Reply

        • Free Government Cell Phones says

          You’ve made the common error of assuming that we are your service provider. We are not. This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider by calling 6-1-1 on your free government cell phone. Or, depending on how you enrolled, you can also get in touch with the company in the same manner. Good luck, Miguel.

          Reply

  118. Charlene says

    My phone want work. I need a replacement . It want even come on. I tried to call safe link but need a person to talk to not a robot. I was qualified for minutes on it but don’t need them if phone don’t work

    Reply

  120. Sandra Cansler says

    My name is Sandra Cansler and I was told I’m eligible for 2 free moto g pure deep indigo cell phones + I am eligible for ACP (Free Internet)… On Mar 25 2022 I signed on with Xfinity mobile. Now both phones are defective and altho they’re insured, the manufacturer which is MOTOROLA by law should replace these 2 phones. I, S Cansler own 423.621.**** + secondary phone 423.621.**** and if I don’t receive a call to resolve this matter & replace these mobile phones by tomm afternoon before 5pm EST I will report all parties involved to the Better Business Bureau and retain an attorney for multiple lawsuit against Xfinity, Assurant and especially Motorola!!!

    Reply

    • Free Government Cell Phones says

      It sounds as if you think we are part of your problem, Sandra. We are not. This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider by calling 6-1-1 on your free government cell phone.

      Reply

  121. Rick says

    You can only qualify for one discount at a time so if you are currently getting the 30 dollar a month discount on your phone service and you decide to take a new tablet they will transfer the discount to the tablet service and leave you to pay for the entire phone bill. Also the tablet is owned and governed by Maxsip so they decide which apps and programs you can have on your tablet and they also can manage and delete things on your tablet they also can monitor what you are doing so I would be careful putting any personal information on the tablet I’ve decided to toss the tablet and go buy a similar tablet at Walmart for 59 dollars and use Wi-Fi so I own the tablet not Maxsip. I contacted customer service and they said this was an agreement between the service providers the government and the Maxsip company that they own the tablet and can do what they want. You have to go through IT admin to do anything on your tablet. Nah not for me I don’t need a tablet that bad. Note they tell me it’s gonna take two additional months to transfer my acp discount back to my cell phone provider. So now I’m paying full price for three months waiting for my acp discount to go back where it belongs…

    Reply

    • Free Government Cell Phones says

      Let’s make sure we’re talking apples to apples here, Rick. You can get both discounts simultaneously. Use the Lifeline discount to get free cell phone service, and then use the ACP discount to get internet service.

      Reply

  122. ElizabethGoode says

    I really need a nother phone are tablet .The phone I have now is cracked really bad I’ve already got free service thru entouch wireless an really need a phone

    Reply

    • Free Government Cell Phones says

      This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider by calling 6-1-1 on your free government cell phone.

      Reply

  125. Davey Norris says

    Got the ACP sims card today…and waiting on my lifewireless phone..But after reading the other peoples post i dont know if i should mess with ACP…need the phone

    Reply

    • Free Government Cell Phones says

      If you are positive that you will never need internet service, you can use the ACP benefit to pay for your free government cell phone service. But it’s not what we recommend.

      Reply

  127. Terri Smith says

    I lost my benefits for SafeLink phone today and cannot even apply for the affordable connectivity program , I don’t know what is going on.

    Reply

    • Free Government Cell Phones says

      Why did you lose your Lifeline benefits? The qualifications for the two programs are nearly identical, so the reason you lost one may well be the reason you lost the other. Have you spoken to your SafeLink customer service team to get an answer?

      Reply

  128. Cathy Styles says

    I recently got the cellphone through ACP, but I needed the free home internet also. Can I have both at the same time? I’m unemployed but actively looking I’m behind on all bills no way to pay. One says I can’t and another says I can. Or can I go through a different home enter net service to receive ACP .Frontier is what I had but it got turned off due to not able to pay. I need home Internet for my laptop and more.???

    Reply

    • Free Government Cell Phones says

      To repeat: You can get both simultaneously, but only if you do it this way: Get your free government cell phone from a Lifeline company. Get your ACP benefit from an internet service provider. If you apply your ACP benefit to get a free government cell phone, you cannot also use it to get internet service.

      Reply

  131. Joseph MacDonald says

    My cell phone battery is dead I’m only using Wi-Fi on a old junk phone it has no service How can I get in touch with assurance wireless online without calling them or mailing them to tell them about the problem with my phones that we can rectify it

    Reply

    • Free Government Cell Phones says

      This advice goes for all customers of all service providers: Check your service provider’s website to see if you can contact customer service via a chat line or email.

      Reply

    • Free Government Cell Phones says

      How long ago did you enroll? Some companies say it will take two weeks to receive your free government cell phone, but our readers often indicate that it took three or four weeks or even longer. We don’t know who you enrolled with, but some Lifeline companies allow you to check the status of your account on their websites.

      Reply

  133. thomas atkielski says

    Some Co’s on the list to offer Ca. lifeline free Phone And free talk & text, Services are skirting the issue and bringing forth their costly plans instead! One Horizon sales guy just hung up on me when I mentioned Ca, lifeline free phone services!

    At&T too, just as bad! Two of their Reps told me Yeh, we offer he Ca. lifeline service until I got a near $ 100 bill which I cancelled right away! If they lie to you, don’t let them get away with it! This SS senior is going through He– trying to get a Ca. Lifeline service! My only phone is still disconnected! This Viet Era Vet has CHF and osteoporosis in both knees too! Those Reps don’t listen as they are taught to talk their points & disregard the points of others! Sept 20, 2022. Help.

    Reply

    • Free Government Cell Phones says

      Virtually every phone company participates in the Lifeline program, but that does not make them a “free” government cell phone program. The program pays phone companies a subsidy of $9.25 per month. Some companies merely use that subsidy to reduce the price of their regular plans by $9.25 per month. Other companies (the ones we refer to as “free government cell phone” companies) were set up to use that $9.25 subsidy as their only income, thereby making the program free to consumers who qualify. The companies you refer to fall into the first category and do not offer free phones.

      You can find all the “free” service providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  134. John smith says

    My husband is approved with safelink and needs a phone but has not received one.he is disabled and needs one badly.his old one is not compatible.

    Reply

  138. Ashley says

    I was told that because i applied for the free phone service through assurance wireless that i can no longer receive the acp program benefit on my internet service that i have had for the past year. The acp told me that i cannot have the free phone and the wifi discount both but this oage says different. Why am i being told i have to decide if i need the phone or the wifi i have children being homeschooled inside my home and receive snap, Medicade and low income

    Reply

    • Free Government Cell Phones says

      You can get the Lifeline free government cell phone and the ACP free or discounted internet plan simultaneously, but you cannot apply the ACP discount to your free cell phone and also get the ACP discount on internet service. From what you said, it sounds as if you attempted to do the latter. So do as we suggest: Get your free government cell phone from a Lifeline company, then get your internet service from an internet service provider. Make sense?

      Reply

      • Cathy Styles says

        Don’t understand that answer. If you can’t pay either one you should get both phone and home, when you are unemployed and get snap, and medicaid benefits???

        Reply

          • Cheree White says

            Thank you for restoring my hope in the beauty of straight-forwardness in replies and common-courtesy in humanity!!!

        • Henry says

          Yes, that is correct. If you receive SNAP or Medicaid, that make you eligible for Lifeline and ACP benefits. You should be able to get Lifeline through a service provider where the monthly cost is covered by the Government. BUT most service providers do not provide a free phone UNLESS you also enroll in the ACP through their company. There might be a few wireless service providers that will offer a free phone with only Lifeline enrollment, but they are rare. You can get free home internet through several companies that offer a fully paid for plan if you enroll for the ACP program through them. Verizon, Comcast, and AT&T may have ACP programs where the home internet service is free for eligible subscribers. Some even provide a free router with the home internet service. Even though companies like Verizon have both wireless and home internet services, they are not an approved Lifeline provider so they will only give you a reduced cost wireless plan through Lifeline. They do offer a free home internet plan for those who apply the ACP benefit through them.

          Reply

      • Henry says

        You have to separate the free benefits in order to understand how your enrollment affects your eligibility. There is free BASIC Lifeline wireless service, free ACP phone plus ENHANCED Lifeline wireless service, and free ACP home internet service (plus free router in some cases). You cannot have all three at the same time. The most that you can receive is the first and third items together in the previous sentence. If you want the second benefit, that disqualifies you for the third benefit in the previous sentence. So, you have only the following choices – Basic Lifeline only, Enhanced Lifeline and ACP with the same company, Basic Lifeline and ACP with different companies. Basic Lifeline means no free phone. This is how the programs work, if you disagree, then complain to Congress who passed the legislation.

        Reply

  139. Tina Steele says

    Assurance Wireless, which provides me with a free cell phone, keeps stealing my ACP benefit away from Comcast/Xfinity, with which I have my broadband service, and I lose the latter. I don’t want the Assurance Wireless Unlimited Plan. I did not sign up for it, and I have told them this the two times they have literally taken my broadband benefit for themselves. Something needs to be done about this now. Too many people’s ACP benefit is being hijacked, and essential services getting dropped, or we are being charged for broadband we are entitled to under the Internet Essentials plan, but lose because of the aforementioned cell phone carrier. Please so something about it!

    Reply

    • Angie says

      Same thing happened to me and filing a complaint has done no good either. I thought I was the only one and had gone crazy because I couldn’t figure out what was happening! So glad u posted!

      Reply

      • Henry says

        Some of the Lifeline providers may try to tack on the ACP benefit by default with their subscribers in an attempt to get a higher subsidy payment from the Government. If they cannot it straightened out, then I would suggest applying with another company. You can complain to the FCC and/or the provider, but it often falls on deaf ears.

        Reply

  140. Teresa ward says

    I have qualified for the free phone and unlimited phone service.
    The Lifeline National Verifier
    Application ID# Q37638-***** They told me that I could get my phone through Assurance wireless

    Reply

    • Shelley Lumpkin says

      Assurance phones are garbage. I have one. Hasn’t worked since I got it. I was told I would have to buy the next phone..also assurance is hooked up with t-mobilei was with assurance for 6 years till T-Mobile now they are garbage

      Reply

  141. Mary Fletcher says

    Yes I would like a smartphone a sure wireless a free government phone with food stamp this is Mary (PERSONAL DATA DELETED). I would like it unlimited

    Reply

    • Free Government Cell Phones says

      This is an independent informational website, Mary, and we are NOT affiliated with any Lifeline free government cell phone company. You’ll need to contact one of the Lifeline service providers in your state to enroll. You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  142. Mike Bryde says

    I’d REALLY like to know/understand how after signing up for assurance wireless and being approved for UNLIMITED CALL/TEXT/DATA + 10GB HOTSPOT DATA– all the sudden they are telling me I only get 1000 mins, unlimited text, and 4.5gb data!! No hotspot! I have looked everywhere on their website and spoke with customer service twice and they tell me I need to sign up all over again on some other website?? How is this even legal? How can they demote my service like this without any notice or without mentioning it in the details when I signed up?

    Reply

    • Henry says

      It appears that your application was processed for the Lifeline program only.

      ASSURANCE WIRELESS LIFELINE ONLY
      FREE 4.5GB DATA EACH MONTH
      FREE UNLIMITED TEXTS EACH MONTH
      FREE 1000 MINUTES EACH MONTH

      The other benefits are for those who enrolled under the ACP program.

      FREE ANDROIDTM SMARTPHONE*
      FREE UNLIMITED DATA
      FREE UNLIMITED TEXTS
      FREE UNLIMITED MINUTES
      FREE 10GB MONTHLY MOBILE HOTSPOT DATA
      10GB HOTSPOT DATA UP TO 4G LTE SPEED.

      Some providers have different applications for the Lifeline only versus Lifeline + ACP programs. The only reason that I can come up with as to the possibility of demoting your service is if the provider does not offer ACP in your state of if you are already enrolled with ACP with another provider and they could not unenroll you from the other provider. The other possibility is that your application got processed incorrectly. If that happened, then the only recourse is to reapply again.

      Reply

        • Free Government Cell Phones says

          Neither Henry nor anyone here at FreeGovernmentCellPhones.net can help you, Lisa. You need to call 6-1-1 on your free government cell phone to speak to your service provider’s customer service team.

          Reply

        • Henry says

          You cannot cancel service through an online request. You MUST speak directly to a Lifeline provider representative to do that. Sending a letter though postal service may also be acceptable depending on the service provider.

          You can also be cancelled automatically by not using the service after 30 days of non-use.

          Reply

        • Free Government Cell Phones says

          Henry can’t give you a new phone, Jessica. Contact your service provider’s customer service team. Some of them will offer customers a free replacement phone annually, but others will not provide anything beyond your original phone. The only way to find out is to contact them.

          Reply

        • Henry says

          Submit a new application to get a new phone. Otherwise expect to pay a replacement phone charge. Service is free, not the devices (unless the provider offers them for free out of the charity of their hearts).

          Reply

  143. SHERRY LAWSON says

    I need a phone I have the new Sim but not aphone I can’t afford a phone I am on ssdi fixed income can you help me with this problem thank you Sherry Lawson

    Reply

  144. Jennifer Bryant Crolius says

    BEWARE Red pocket will LIE to you! I was approved for ACP and signed up to receive the tablet. As soon as it got my credit card number and charged me it said I was not eligible. They took my money and NEVER refunded me or sent me anything. They are getting money from the government for me as a ACP member but don’t want to pay me anything!!! Scam!! They are the worst! Be careful!1 Not only have they done this but I signed up for freedom pop and after I applied for ACP I was switched to red pocket mobile without them telling me. I just got an email stating if.I apply for ACP with another network I will lose my ACP benefits with them. This tells me they are definitely getting paid for my ACP approval but telling me I was denied. And not refunding my money is just another dirty lie. When I check my status it says I was initiated a refund but I never received a refund. They are criminals.

    Reply

    • Angie says

      I got it too with lifeline but now I can’t get the acp thru Comcast because I supposed have the lifeline and acp thru qlink and trying to cancel qlink is a joke, phones are the slowest in the world, and even if you don’t use your phone for months like I did they make it to where you’re still active. Good luck with them.

      Reply

    • Free Government Cell Phones says

      Some companies require you to purchase a replacement phone, but others will give you a replacement phone as often as annually.

      Reply

  150. Rachel medrano says

    I got a phone they SafeLink my number is 940-315-****
    And it had been turned off for no reason I have called technical support 6 times and been hung up on I need my phone to find a job and other reasons I keep talking to the same person and she was saying different things on the phone and is also in my phone

    Reply

    • Free Government Cell Phones says

      All cell phones have a volume adjustment function, but we don’t know your condition so we cannot say if the volume control on your phone will suffice to compensate for your hearing loss.

      Reply

    • Free Government Cell Phones says

      The only people who can answer your question work for your service provider’s customer service team. You need to contact them.

      Reply

  153. Kelley says

    I am needing help with finding a free phone we’re the government has to pay for I have doctors appointments to go to and the dentist and this is my daughter phone coul you please help I would appreciate it very much my luck haven’t been that good trying to find a phone.

    Reply

  154. Dale Rigdon says

    I’m trying to get a government phone or at least find information on it I’m on disability and I can’t afford a normal phone so I always have to borrow one

    Reply

    • Free Government Cell Phones says

      You’ve come to the right place, Dale Just click around, particularly on the navigation bar at the top of the page, and you’ll learn everything you need to know.

      Reply

  155. Mary Lou says

    I applied for the ACP program which requested a income verification letter, I supplied the info, but the Boost Mobile store located here in Pa stated that the system isn’t set up yet? It’s 2 months or 3, is this the expected amount of waiting period?

    Reply

    • Henry says

      Apply for the ACP benefit online and forget the store.

      Go to ACP.BOOSTMOBILE.COM to apply online. You can also check your benefit status on that website.

      If you applied for ACP directly on the FCC managed website, then you will need to provide the approval documentation from the ACP website to Boost Mobile.

      Reply

  158. Dorinda says

    Already in program when i signed up i brought my own phone it’s broken need new phone how do i get one free now

    Reply

    • Free Government Cell Phones says

      Sorry, Donna, but we cannot shut your phone down because this is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. Contact your service provider’s customer service team.

      Reply

  160. Jacqueline Dawson says

    Need to know Which cell phone company budget Cellular Gave my account to. When I called in touch wireless they said they didn’t have my account. Since budget doesn’t answer but somebody is giving me my change over Minutes each month How do I find out who’s handling my account?

    Reply

    • Free Government Cell Phones says

      Easy-peasy, Jacqueline. Just call 6-1-1 on your free government cell phone and your service provider’s customer service team will answer.

      Reply

    • Free Government Cell Phones says

      This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. In other words, we cannot provide you with a phone. You need to speak to your service provider’s customer service team.

      Reply

  162. Ronnie Adkins says

    Yes I would like to sign up for the free government phone and data so someone can call me tell me what other steps I need to take I would really appreciate it my name is Ronnie 651-508-****

    Reply

  163. Great job says

    I am very strong article what I would recommend is if you can find a way to kind of encourage Congress a little more at the beginning because at the end of the day as we know Congress might be of imperfections but I’m sure that there’s ways that we can look at other Improvement being one that surely relies on things like that and I’m sure that your opinion is a valuable one on the web right now in specifically for reasons like that as being a number one I’m sure that you won your article to pertain to keep in that number one status at all costs not bringing it down by any readers you know misinterpretation where there’s no sense information you know being an employee for unemployed person of the mercy of looking at that variety of Necessities to acknowledge all aspects of society from a perspective of an observer this is a great article this is also on voice to text by Google and I will be probably forced to look over this and make any type of of any type of editing or grammatical markings anyhow great

    Reply

    • Free Government Cell Phones says

      Yes, but let us review the strategy we’re been recommending. You can have both ACP and Lifeline plans simultaneously. So get your cell phone from a Lifeline company and then get an internet plan from an ACP company.

      Reply

        • Free Government Cell Phones says

          That’s what this website is all about, Sharece. Just click around for a few minutes (starting up on the navigation bar at the top of this page) and you’ll quickly learn everything you need to know.

          Reply

    • Free Government Cell Phones says

      You can’t sign up with us, Jodi. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider.

      However, you can enroll with any company offering plans in your state. Here’s where you can find them all:

      https://www.freegovernmentcellphones.net/states

      Reply

    • Free Government Cell Phones says

      Click around on the navigation bar at the top of this page and you’ll find everything you need to know.

      Reply

  167. Randell Herren says

    I am a peer support for a man who switched his services and is now regretting it. He had been accepted by the ACP program and had the $30 paid to safelink previously. Once the systems went to 5G he switched to Qlink and the $30 bill was no longer paid. He understands he can have the phone bill paid for or the internet but not both. He’s still being billed by safelink (until the end of the month) ie. he hasn’t switched over completely to Qlink. I’m confused, also. My question is: will he be able to set things up the way he had it previously with ACP and safelink? by making a few phone calls? thank you!!!

    Reply

    • Free Government Cell Phones says

      Depends on how Safelink is feeling on the day you ask. But let us correct one thing: You can have both Lifeline and ACP discounts simultaneously. Get the full Lifeline discount by signing up with a free government cell phone company. Then you can also get the full ACP discount by enrolling with an internet service provider. Do not get the ACP discount from a Lifeline company.

      Reply

    • Free Government Cell Phones says

      We have no way of knowing because this is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. You need to contact your service provider’s customer service team to find out what happened.

      Reply

  169. Amber says

    I just got qualified to get the 30 off of my internet bill through spectrum. But my cell bill is through cricket. How do I get the discount on the cell phone bill. How dose that work. Do I call cricket.

    Reply

    • Free Government Cell Phones says

      You can only get the ACP discount once and it sounds like you’ve already applied it to your internet bill. Do you qualify for the Lifeline free government cell phone program? If so, you can get a free cell phone and service, but that program is completely separate from ACP.

      To find out everything you need to know about Lifeline, just click around this website, particularly on the navigation bar at the top of the page.

      Reply

    • Henry says

      The ACP $30 subsidy benefit can be transferred from one provider to another. When you request to apply it to another company, it will be removed from the previous company automatically. Note that ACP was meant to provide help for broadband service and not necessarily cell phone service, but many cell phone service providers will be happy to apply it to Lifeline accounts (or even non-Lifeline accounts as well). I believe Cricket wireless is among them. You would initiate the switchover to Cricket by contacting Cricket to have them submit the transfer information that you provided to them. Many smart phones also access broadband internet services so you don’t have to restrict the ACP payment to ISP companies.

      Reply

    • Free Government Cell Phones says

      Click around on this website for a few minutes (mostly on the navigation bar at the top of the page) and you’ll figure out everything you need to do.

      Reply

  171. Sandra Christopher says

    Where’s my iphone you said I could get one iv not received it is the sim card nuthing I swear I thought u said I was approved help

    Reply

    • Free Government Cell Phones says

      We didn’t say anything, Sandra. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. You’ll need to contact your service provider’s customer service team.

      Reply

    • Free Government Cell Phones says

      This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. In other words, we are not your service provider and cannot answer your question. You’ll need to contact that company’s customer service team.

      Reply

  173. Bolivar shagnasty says

    I wanted to leave an update for people about the terracom wireless tablet situation. Terracom wireless had the best tablet in the nation for the emergency broadband benefit program. A Samsung sm-t307. It was a 8.4 in 2020 Samsung tablet. They charged only $10 and one penny copay for this tablet to customers. And these tablets were selling the well over $250. And they were giving customers and a lot of data unlimited during the ABB program. And it was probably at least 50 GB of high speed data back then but I never checked it or researched or learned that. And they were supposed to resume their tablet offer this year in March after they stopped at the end of the year last year.
    But affordable connectivity program coverage with terracom wireless isn’t going to include a tablet I guess in there only doing their lifeline sign up I suppose..

    One big reason come wireless cannot give a good tablet out is because you have to stick with them for at least a few months. If they give you a $300 tablet and you can’t stick with them a year that’s damned ridiculous. Some people were not even using them the second or third month and the data plan was killed so terracon was investing quite a bit in these things probably 150 to 200 dollars for each even if they got a discount and customers were not using the mobile data once a month at least and learning how to do that and terracom wireless was getting their ass in a swing and losing money and now you got these companies like assurance wireless they wouldn’t even get it for a long time then they get near the end of the program and then they give it out for a short time and quit before the ebb program is even over. But they did have a decent tablet. And then you have boost Mobile who has a good tablet but you have to go into the store to get it and it cost $37 all over there telling people that.

    A****** customers are a problem also not just the greedy ass company owners and ingredients company workerswas a****** customers are always inconsiderate of anyone but their own comfort in their own whatever the hell they want to be honest. I mean we’re not talking about 10% of us but 80% of us are more just assholes to think about our comfort and that’s it. Hell no I don’t. I have been tirelessly trying to help people as I research the program anyway because I use it to help me slow the problems of brain damage from fighting combat sports for decades. But the deal is terracom wireless may have stopped the tablets permanently. I kept for months telling people excuses why they should wait and not get a tablet from one of the other companies because the others a lot of them are cheap $20 tablets to customers who are dirt poor when they get $100 copay from the government in 10 to 50 from a customer. Even if they only got $110 that is just ridiculously f****** greedy as hell and even if they needed to do it for a few months look at how long qlink wireless and true connect have burnt the hell out of people with cheap tablets and not even considered helping. This is America people this is why the countries hate us because we suck America invade the other places and lies like them a damn rug. And they start up a situation over in Ukraine to where Russia invades because they’re tired of the US is lies and no one wants the US near them after the US bombed hundreds of thousands of innocent Japanese years ago not to mention all the lies about Vietnam which were proven or Afghanistan and iraq. We invaded two countries based on lines didn’t ever clean up the mess from the lies. And not only that but America jails and in prisons Bradley Manning and Julian assange and then they knock someone like Russia for jailing Brittany greiner because of weed and weed is not a problem I think it shouldn’t be illegalized and Russia is is wrong as the US for it but the US is a f****** hypocrite in all things because the United States has imprisoned thousands of men for child support. Most men are not deserving of jail to get these child support problem. And they were with the kids and many of them do not want to refuse your children some don’t have access to the transportation or anything and everything in their life goes downhill afterwards. Which is St Joe county in Indiana in Elkhart Indiana have put thousands of men in jail and prison for child support over the past decades. And then they talk about the Chinese imprisoning the wiers well whatever the hell that group is I’m not going to do f****** speech to text correction to hell with it but the deal is the US is a f****** hypocrite and they’re talking about the Chinese people and the truth is the Chinese and Russia and no one is as bad as the US to us is a f****** sin machine who has done everything wrong since the days of the dawn country including the most prolific slave system ever.
    So there’s my deal about that. This is related because it’s perfectly an example of the US is greedy ass Creed and the US supports greed and the way the structure is in this country is disgusting. Other countries don’t want to be anything like the US and I don’t blame them. We need some more marching in the streets and burning the streets and burn down some of the damn small towns while they’re at it that’s who is creating and keeping most of the evil alive because that’s where the mentality of evil is its worst in small towns. Oh before someone wants to doubt it about child support quotes of men thousands of men being in prison for child support for decades look up the name Charles Gilliam on the Indiana search registry. He was given 24 years for child support in 2009 I think that is f****** ridiculous. Of course they gave him some backup time but you know in Indiana you go to prison for violation if you take drugs even if it’s not selling even if you’re an addict you go back to prison for selling drugs or doing drugs. And for you idiots who say that people should be in prison you need to be in prison because you support an evil country who invades and kills and murders people and then when someone tells the truth like Julian assange or Bradley Manning you people think that they are traitors you are f****** evil everyone so screw your mother’s before you even say anything and back at you.

    Reply

      • William says

        Valium and therapy Bolivar.. please seek help, we’re discussing phone’s on this platform, you went to five countries 3 different states.. you pretty much sounds like you’re gonna be the next Breaking News Headlines for CNN🤔🤔Seek help..God bless you and find peace and reconcile all pass injustice…bless you

        Reply

    • Henry says

      Wow. This progressed from a discussion about Terracom wireless to the “pathetic situation” in this country.

      All people will try to “adjust the narrative” so that they are on the “right side”. You could go on and on about it with just about every nation on this planet. It’s been that way for billions of years.

      Reply

  174. Michael Amos Duncan says

    Being hacked again laughing services about to take care of this finally I’m tired of this crap guys main ones ms.kuykendall … she keeps threatening about cricket and crazy

    Reply

    • Free Government Cell Phones says

      Contact your service provider’s customer service team. Some companies will replace phones as often as annually, but others won’t replace them at all. If your provider won’t replace, you can always switch service providers. The new one will consider you a new customer and provide you with a new cell phone. Just make sure you sign up for a free phone plan, not a free SIM card plan.

      Any Lifeline customer can switch service providers at any time. Here’s an article that tells you how to make the switch:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Which provider and plan to choose? You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply

  176. Jon says

    A lot of the Lifeline providers only offer an unlimited everything plan under ACP.

    If someone with a lifeline phone wanted home internet they wouldn’t be able to qualify.

    They did them dirty by doing that.

    Reply

    • Henry says

      Lifeline and ACP are not related, so each can be applied for independent of each other. Someone with Lifeline service can apply for ACP benefits. Lifeline focuses on talk/text/data on smart phones (not computers) while ACP focuses on broadband internet service on computers (not smart phones).

      You are getting confused on the differences between them. Yes, it is true that some Lifeline providers have combined the ACP benefit to their Lifeline benefit and enhanced their Lifeline customer benefits without providing computers to subscribers (replacing them with tablets). Having a Lifeline phone does not disqualify you from receiving ACP benefits.

      Reply

      • Jon says

        That doesn’t sound correct based on what I have read.

        Lifeline is a $9.25/mo benefit. Places like SafeLink had a plan with unlimited talk and text and 4Gb of data that your Lifeline credit was applied to, making it free.

        When ACP came out, they switched the plan to include unlimited data, and use the Lifeline credit AND the ACP credit to cover the cost.

        ACP operates like a digital coupon for ACP recipients. Eligible ACP households receive up to $30 a month off the cost of any home broadband —-> or <— cellular plan that includes data from a participating provider.

        So…. Again .. it seems the Lifeline providers took the ACP benefit as well.

        Reply

          • Jon says

            I understand they are 2 different programs.

            One is $9.25
            One is $30.00

            Explain how you can get ACP for home internet when it’s being applied along with your lifeline credit to your wireless service.

          • Free Government Cell Phones says

            Just to clarify, the Lifeline program provides a $9.25 monthly subsidy off your phone bill. The Lifeline companies use that subsidy as their entire payment, so the cell phone and service are free. The ACP program provides a $30 monthly discount off your internet bill. Some companies use that $30 as their entire monthly fee, so they provide internet service for free. Others apply the discount to plans that are more expensive that $30, so you pay the difference.

            The programs are unrelated, so the proper way to get the most out of the two programs is to get your free government cell phone from a Lifeline provider and your internet service from another company.

          • Jon says

            If your Lifeline provider is applying both discounts to your plan, you can’t also get home internet with an ACP discount.

            You will have to contact your Lifeline provider and ask them to switch you back to the $9.25 plan that has unlimited talk and text and 4 gb of data

            As stated earlier… And it’s in the ACP Bill… The discount can be used for cellphone plan OR internet plan

            They are unrelated, but the lifeline providers are applying both.

          • Henry says

            “They are unrelated, but the lifeline providers are applying both.”

            Yes, that is correct. Many of the Lifeline providers are combining both the regular Lifeline subsidy payment of $9.25 with the $30 ACP subsidy payment to get a bigger amount of money from the Government. Those that are phone only providers are increasing the talk/text/data amounts while those that are only PC service/ home internet providers are either giving a discount on your monthly fee or increasing the transmission speed of the internet access.

            But they can be separate payouts. For example, my relative has totally free Lifeline phone service with Truconnect wireless (unlimited talk, text and 4.5 GB data for internet access on the phone) while getting the ACP benefit through PCs for People with free hotspot monthly internet for a computer and smart TV with no data caps (otherwise a monthly $15 fee applies). PCs for People even provided a free 4G replacement hotspot because the 3G service was being shut down.

            So you can have your cake ant eat it too.

        • Henry says

          Yes, it would appear that many Lifeline providers “took advantage” of the ACP payout by “enhancing” their program to offer more benefits. So they appear to be “deceiving”: potential customers by offering a better package. They do this in order to get more money from the Government. BUT, the potential customer does NOT have to “fall for this so-called scam”. They can apply separate with different providers for Lifeline and the ACP benefit. But, some “lazy” people may just go with one company for both benefits. As long as there are “lazy” people around, the providers are happy to accommodate them. If you were the owner of one of the3se providers, wouldn’t you do the same?

          Reply

          • Jon says

            Of course.

            The issue though, is that the way things are worded on here, fails to clarify that if someone is receiving a Lifeline phone with an enhanced plan, there is 99% chance their provider is applying both benefits to the account and you cannot also get home internet.

            Lifeline’s standard plan doesn’t include unlimited data.

            Lifeline +ACP includes unlimited data and 10Gb hotspot with most carriers that offer a Lifeline package.

            If you opt for the unlimited Lifeline plan, you cannot also apply for ACP home internet.

          • Henry says

            All standard Lifeline plans do NOT offer unlimited data. So, there is no such thing as an “unlimited Lifeline plan”. If you opt for a Lifeline + ACP benefit with the same provider, you cannot apply for a benefit with another company that offers home internet. So, a consumer has basically four options.
            1 – Lifeline (limited data) + ACP with another company
            2 – Lifeline (unlimited data depending on the provider) + ACP with the same company
            3 – Lifeline (limited data) only
            4 – ACP only

            If you want unlimited data on a smart phone, then you cannot get unlimited data via ACP through another company because no Lifeline provider will offer unlimited data on their standard plan without the ACP also being applied.

            So, in this case, you cannot get your cake and eat it too.

    • Bolivar shagnasty says

      Most people in my area can get internet Wi-Fi at home for only $9.95 per month and it is plenty enough Wi-Fi for at least four people. I think anyway because I’ve seen four devices play videos in a couple of sifting through the net. This is the Internet essentials playing by comcast. True Dale if you take your membership number and if you’re Infinity in an essentials plan and you go to Dell with it you can get either a $3,100 Chromebook or a 3120 latitude.
      Know if this is the best way to go to tell you the truth because I have seen a lot of laptops which might be comparable to these laptops offered for under $75 and supposedly in excellent condition.

      You can get that plan and get that plan for $10 per month so you can use your lifeline benefit to get free smartphone with assurance wireless or SafeLink wireless or with terracom wireless by using just your lifeline benefit and they will give you a free SmartPhone at this time anyway. If you use your lifeline benefit alone some companies will switch off and on as to whether they will give you a free phone or not I just saw SafeLink with a few sources saying they wouldn’t not long ago not unless you combine both benefits or you might have gotten a free phone also if you just use your ACP benefits used it for just the lifeline benefit alone and then they changed it recently because I know someone who is getting one supposedly anyway.
      If your lifeline benefit alone these three companies will give you unlimited texting with 4.5 GB of data and safely gives 350 minutes of talk while terracom wireless will give you 500 minutes and assurance wireless will give you a 1000 minutes.

      And if you do this you can use your ACP benefit with a third company to get a tablet or a discounted laptop but it seems at least in my area the only company that’s giving out a laptop for under $50 for the ACP benefit it probably human it or PCS for people. And the problem with this is these two providers require you to use or buy a mobile hotspot device for 50 or 60 some dollars to $80 some dollars their price and I don’t think they will allow you to bring one of your own which you can probably find for $10 for very cheap or else it would be very very reasonable. Now maybe they need to program the SIM cards in the mobile hotspot devices and maybe there can be a solution for that. But Cox communication is the only company I’ve seen online who is giving a full plan for cheap under the price of the ACP benefit from so totally free and they’re supposed to be giving a good data plan which is covered by ACP and they are also giving a laptop $50. You have to go to PC’s refurbished or PCS for people or something like that of course but the deal is you can get the computer for affordable price without having to buy a mobile hotspot device.

      You can use the ACP benefit to go to cintex wireless or their sister company airtalk wireless or new phone wireless and these two companies have two different approaches. Whether you use the benefit to get a tablet for $10 or $25 they have some very good tablet and you should look up the specs and compare them. And they have 8 GB of high speed data per month if you get the tablet. Or you can get a phone with the HP benefit for free supposedly. I don’t know if you have to combine both of your benefits to get a good free smartphone with these companies but you may not have that choice because most of these three companies have very few State they use the lifeline benefit in. But it’d be nice if you could pick some of the phones which they offer and you have to stay 4 months with them if you do pick the phone free offer. The data plan for the phones will be unlimited unlimited talk to text and Dad I would only 8 GB of high-speed data.

      Or you can also combine both your lifeline and ACP benefits and get a few providers that I know of who give quite a bit of data if you can combine both benefits together. This would require that particular provider covering both ACP and lifeline in your state so you have to do the research. Mini companies will give you unlimited talk text and data for the ACP benefit or for the ACP benefit combined with the lifeline benefit but very few of them will give you 20 GB of high-speed mobile data even if you combine both benefits together. Companies who do or may give you $20 GB for both benefits combined include assurance wireless who will give you 35 GB of high speed data with 10 GB of hotspot data plus unlimited talk and text. SafeLink gives you 25 GB + 5 + unlimited talk and text. Terracom wireless right now may be. Infiniti Mobile benefits they may give you 20 5 minutes and alone they may give us free smartphone even if you use a lifeline benefit alone. I’m not sure. And a company called tempo telecom also known as lingo communications may give 20 gigabytes a I don’t know if it’s for ACP used to loan or combine together. You’ll have to do your research. And if anybody just likes my typos f*** them and f*** these pieces s*** computers that won’t type right when you’re talking.

      Reply

  178. Rhonda lane says

    I need to deactivate my phone that I have lost or gottin stoling. And if you could please send me a new activated phone .
    My phone number for the phone that was stolin is 352 531 ****. Thank you

    Reply

    • Free Government Cell Phones says

      Sorry to hear about your problem but we cannot do anything to help you. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. Call 6-1-1 on your free government cell phone to speak to your service provider’s customer service team.

      Reply

    • Free Government Cell Phones says

      Yes, the two programs are completely unrelated, so you can have both at the same time.

      Reply

  180. Rodney Rehmke says

    I gualify for lifeline and choose SafeLink but haven’t received the free phone just the sim card please help me

    Reply

    • Free Government Cell Phones says

      Are you sure you signed up for a plan that offers a phone? Or is it possible that you enrolled in a SIM card-ony plan? This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider, so you will need to contact your Safelink customer service.

      Reply

  181. Tina H Hoggle says

    I’m running out of minute because I’m getting 50 or more calls a day from insurance company. Can I change my plan to unlimited?

    Reply

    • Free Government Cell Phones says

      That’s what this website is all about, Jonathon. Click around the navigation bar (at the top of the page) for a few minutes and you’ll find out everything you need to know.

      Reply

  183. Lauren Tew says

    I had a government cell phone and when I moved I lost it and don’t remember the phonebl number. That

    Reply

  184. Kristopher K Havard says

    I have the Qlink service because i qualified per income but i havent been able to jse it because my phone was said to be compatible but now its not. Also how can i get the internet service? My wife and i were both self employed and had succesful businesses until Covid which wiped us out and now we have no internet which was the main source of how we were able to make a living.

    Reply

    • Free Government Cell Phones says

      Yes, you can participate in both programs simultaneously. You can even go with different companies for each program.

      Reply

  187. Karen Hawkins says

    I just got my phone last year in July I have cracked my screen on my phone and it can cut my fingers but I got my phone service through safelink

    Reply

    • Free Government Cell Phones says

      Contact Safelink customer service to see if they will provide you with a new phone. You’ve had it for a year or so, so they might.

      Reply

    • Free Government Cell Phones says

      You might not get a 5G phone unless you pay for it, Carl. Each company hands out a wide assortment of different makes and models, virtually all of them refurbished. Since 5G is relatively new, it’s doubtful that any companies will be handing out 5G phones for a while. But that doesn’t mean they don’t offer them for sale (at relatively low prices) on their websites. Check out all the plans and companies in your state at this link:

      https://www.freegovernmentcellphones.net/states

      Reply

  190. Denise27 says

    I currently have Safelink. How can I transfer / cancel that to get the Affordable Connectivity Program ? Thanks

    Reply

    • Free Government Cell Phones says

      Good news, Denise. You can have both. The programs are completely different and separate. You can get a free government cell phone from a Lifeline company, and an ACP program from almost any internet or phone provider.

      Reply

    • Free Government Cell Phones says

      Choose a service provider and then discuss it with that company’s customer service team before you enroll.

      Reply

  193. Catalina Reyes says

    I would like to know what kind of cellphone I’m getting and if I cualify for the tablet because if I don’t I would like to stay with assurance wireless.
    Thank you

    Reply

    • Free Government Cell Phones says

      This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. So you will need to contact an individual service provider either by phone or on its website.

      Reply

  195. Virginia M. JONES says

    I would like to apply for the $10.00 or less a month for at&t internet service . Acp.Program or Senior Solutions.

    Reply

    • Free Government Cell Phones says

      Sorry, Virginia, but we cannot help you with a phone. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider.

      Reply

    • Henry says

      Go to the AT&T website to apply for the Access & the Affordable Connectivity Program. Regular monthly charge for low income individuals is $30 and if you apply the ACP monthly benefit of $30, that reduces the cost to zero. If you are a current AT&T internet customer, you can apply the ACP benefit by updating your account information. If you need to apply as a new customer, you have to confirm that your location is within the AT&T internet service area. Once that is confirmed, you can apply on their website and then apply the ACP benefit to the new account. You do need to be approved for ACP program in order to receive the $30 subsidy.

      For my residence location, the AT&T website said that is not in their coverage area. I can apply for Cricket wireless service which uses AT&T towers, but not sure why AT&T will not allow home internet service. It might be due to not having any AT&T lines to my home like with cable or Fios services,

      Reply

  196. Bethany Crosby says

    I’ve been with SafeLink for a few years now and I’ve had a whole lot of problems the device that was exchanged for the new Alcatel it’s a bunch of crap the device does not let me receive notifications text messages I can’t get on the internet only if I do like being on Bluetooth with another device I’ve complained to the company talking to the representatives they troubleshoot it the phone and everything under the sun nothing’s happened I keep the phone just to make calls if necessary and I can’t get another device to replace that one which I think is very unfair the devices in good condition there’s nothing damaged it’s just doesn’t work properly

    Reply

  197. Marie says

    Signed up with qlinks wireless but had to use my old phone wich is slow unresponsive most time because qlinks told me they don’t give free phones they just provide sim card wat can I do to get a new phone

    Reply

  198. Betty says

    If I get free cell calling text and data through qlink wireless can I still get the discount on the home internet service through my local Internet provider

    Reply

    • Free Government Cell Phones says

      Yes. The two programs are completely separate and a customer can have them both simultaneously.

      Reply

  199. Luo Lin says

    I live in my sister’s hose, I get Medicaid and SSI so I qualify for ACP’s internet service benefit of $30/mo, but my sister does not quality, and our internet service bill is in her name, can I get the benefit for our internet bill?

    Reply

    • Free Government Cell Phones says

      We’re pretty sure that you can’t. Can you transfer the current internet service into your name? Or alternately, cancel the current service and get a new ACP account in your name.

      Reply

  201. Kelsey Johnson says

    Hello

    I currently have a phone but it is broke.

    How do I get a replacement?

    If I have a working phone from another carrier no longer in use, can I use it?

    How would I swap phones?

    Thank you for the assistance

    Kelsey

    Reply

    • Free Government Cell Phones says

      Here’s an article that answers most of your questions:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      In regard to keeping your existing phone number, the answer is yes, you can keep it. However, in order to do that you must tell the new company’s customer service team that you want to “port over my current phone number.” Say it several times during your enrolment process and ask them to confirm that they have ported over your number before you end the conversation.

      Reply

    • Free Government Cell Phones says

      You cannot sign up with “us” because we are not a service provider. This is an independent informational website. Click around up on the Navigation bar at the top of the page and you’ll figure out everything you need to know in just a couple minutes.

      Reply

  204. Melissa Moore says

    hi this iPod is my only device and it won’t let me open enroll accesswireless.com to fill out form nor the PDF form. I am unemployed to qualify for falling below poverty line. I have a Wage A summary that I got from IowaWork Force the other day. my info is Melissa Moore DOB 6/13/1973. address: 1696 Central Avenue Dubuque Iowa 52001 please email them my info because I can’t and I don’t have nobody to let me use their device to sign up. my email is (DELETED). PLEASE N THANK YOU

    Reply

    • Free Government Cell Phones says

      Sorry, Melissa, but we cannot play middleman in your enrollment. You’ll need to find a different way to enroll. Have you attempted to call customer service?

      Reply

    • Free Government Cell Phones says

      Todo lo que necesitas saber está en este sitio web, Esmeralda. Simplemente haga clic en la barra de navegación en la parte superior de esta página y lo descubrirá bastante rápido.

      Reply

      • KacyL Mallett says

        I’ve tried to get this free phone …I am eligible I currently recieve calfresh foodstamp benefits for myself and husband. I was not Givin a reason just told I didn’t qulify.I also do t have an income right now so I really don’t see how I could bdenied!

        Reply

        • Free Government Cell Phones says

          Have you spoken to the service provider’s customer service team to ask why you were declined?

          Reply

    • Free Government Cell Phones says

      We don’t give the phones away, Darius. This is an independent informational website. We simply report the facts about the Lifeline free government cell phone program.

      Reply

  209. Timothy wind says

    I need a cell phone, homeless, can’t afford a cell phone. Mine is going to be shut off may 28th

    Reply

    • Free Government Cell Phones says

      Will you have any permanent street address (such as a homeless shelter)? Unfortunately, one of the major glitches in the Lifeline program is that you need a street address to be eligible.

      Please allow us to say for about the thousandth time, this is a really stupid rule because it eliminates the people who need free cell phones the most.

      Reply

    • Free Government Cell Phones says

      Nothing lasts forever, Pamela. They could revert to a lower number of minutes if they wanted to, but it’s doubtful that they would or could because they must keep up with competitors.

      Reply

    • Free Government Cell Phones says

      We have no influence in this area, Joey. This is between you and your service provider. If you’ve had your account long enough, your service provider may replace your cell phone. Some do, others don’t.

      Reply

  215. Linda Merritt says

    I didn’t get my free lifeline unlimited data text and messaged. But did receive my phone in which I like. I’m home alone alot and was told I got free unlimited (data) and now I’m cut off for 3 weeks or more..I live in Tennessee.Is there difference because of what state I live in. Still I look for (FREE) unlimited data + talk + text.
    Help me 🥺 please . L Merritt.Get me set up soon! A.S.A.P

    Reply

    • Free Government Cell Phones says

      We’re not your service provider, Linda, so there is no way for us to know what the problem is. You need to contact that company’s customer service team. You can reach them by calling 6-1-1 on your free government cell phone, or online.

      Reply

    • Linda says

      This is LMerritt – again
      Oo I use SafeLink wireless.com. who or what does have lifeline – unlimited data plan with talk and text? At this time
      May 23 2022 @ 743 am.
      SafeLink wireless told me I have unlimited data talk text ..what to do?

      Reply

      • Free Government Cell Phones says

        Contact your service provider to find out what the problem is. Anyone else would just be guessing.

        Reply

  217. alicia says

    , ,
    i am trying to Work be the best the top seller store at what ever position Im in become a distributor , manger , trainer , something I just want in to start the building of my massive empire .
    Having there already working knowledge of how the sign up process works, I found in the short time i was able to work for one of the free government cell providers , i found i was great at it and my ideals of how to generate a steady flow of people were unbelievable .
    i saw endless opportunities . . It is a difficult process to find you to apply , its the same three ones you see over and over with phones so small your child will not even take it (sorry but its true) its a waster of government funds quickly being used when you could simply give the people something of quality instead of what is being giving . i cant imagine the cost if any being much more or if at all for 2 inches more of phone with real features . you may or may not spend a few dollars but in the long run youll find people will not loose them so much hoping for a better phone or service ,. To do it right from then start seems so much better less work and more people would use the phones
    i know you may want them to loose the phones ect . but heres what your not thinking about the longevity of the grants , what if your able to be paid on ther number you give and the number of months kept ? this saves money provides longer time with unlimitred plans , and to implement new ways of providing those who need . at some point even the no income can pay something if its worth it to them . you have no realintrest in the peiopole care what thery receive thats what i see when i look at all the misleading that go along with this service .
    It could be great but its not , so theres more to the reasons than what im saying any way i still want a job maybe as a writer lol but pleaser someone who has unlimited talk text data not reduced after 5 GB thern down to 500mbpsd plz you have the tablet offer with the phone inter net for hoome , if you have mobile hot spot or virtual hook up options . id of oic of id or birth record or proof of service if no id a way to register by pic that go along with app. and a doucument they will sign pay salary plus percentage of all or indiv. its not much im not over the top im trying to choose the best company that has the most of the things im asking please reach out to me (EMAIL DELETED) i want to start tomorrow thats how badly i want to work thank you
    Alli

    Reply

    • Free Government Cell Phones says

      Sorry, Alicia, but we cannot allow you to post your email in this public forum. But if anyone of the Lifeline companies reach out to us, we’ll pass it on to them. We would recommend that you get in touch with each of the companies offering plans in your state to find out how you can get involved. Here’s where you can find all those companies:

      https://www.freegovernmentcellphones.net/states

      Reply

  219. Bruce Durham says

    Don’t pick Safe Linked as a provider . They have a poor excuse for customer service that don’t know their job. When I am able to I am going to change to hopefully a better Network.

    Reply

  220. Eileen Benninger says

    Got a phone but can’t active it for calls and testing. Called SafeLink 5 times. They cannot fix it. I need a new phone since this one can’t be fixed.

    Reply

    • Free Government Cell Phones says

      Call 6-1-1 on your free government cell phone. Your company’s customer service team will answer.

      Reply

  222. Sally sprouse says

    I have gotten free government phone service for 2 yrs and need a new phone.
    , this one won call out or receive xalls

    Reply

  223. Cynthia Smith says

    I got my free lifeline phone it worked for a month but now I get no free service can anyone tell me what to do to active it again Thank you for your time

    Reply

    • Free Government Cell Phones says

      First thing you should do is speak to your service provider’s customer service team.

      Reply

  224. JOHN MEEKS says

    My free Assurance Wireless phone will not work anymore and I don’t have away to contact them I have had the service for a long-term. I need a new phone

    Reply

    • Free Government Cell Phones says

      You have access to the internet. Have you tried contacting them via the company website?

      Reply

  225. Shelia Crawford says

    I’m a safe link user but I need an updated phone what do I need to do to get one I need a smart phone please thank you

    Reply

  226. Sarah Bass says

    I lost my government phone and I’m using a friend but they would like there’s back how do I get a replacement phone

    Reply

    • Free Government Cell Phones says

      We have all the info you need, Phillip. We’d recommend that you start by clicking around on the navigation bar at the top of this page (right under the logo). That should tell you everything you need to know.

      Reply

  228. Belinda Canales says

    I can’t finish applying cause it doesn’t let me please I need help I don’t want to be using my daughter phone, I have been trying to apply to safelink for a free phone but I can’t get a free phone I have one to be activated.

    Reply

    • Free Government Cell Phones says

      It sounds like you are enrolling online. Is that correct? If so, try enrolling by phone via Safelink customer service.

      Reply

  229. Jacob says

    I was accepted for LifeLine and I have a phone that I bought from T-mobile but they locked it and cancelled my service because I owe. I tried to sign up with Verizion but they said I would have to pay for taxes but they wouldn’t explain their packages or what I should do about my phone.

    Any suggestions? Thank you.

    Reply

    • Free Government Cell Phones says

      We need a little translation, Jacob. Are you saying that you wanted to use a phone you purchased from T-Mobile as your free government cell phone, and that that phone is locked, and that they will not unlock it because you owe them money on a former T-Mobile account?

      Reply

  230. Jennifer says

    Im trying to figure out why my benefit got transferred from SafeLink to a govt free tablet if we can have both services?!

    Reply

    • Free Government Cell Phones says

      No way for us to know what happened, Jennifer. Have you spoken to your service provider’s customer service team?

      Reply

      • Jennifer says

        So I should contact SafeLink about this? And after reading all these comments I didn’t know that you could get a way better tablet than what I’ve gotten from access telephone! Crappiest tablet was 1 GB ram! I’m going to have to do some research to find a better tablet I just need to fix my ACP benefit I guess.

        Reply

        • Free Government Cell Phones says

          Your first move should always be to contact your service provider’s customer service team.

          Reply

  232. Jayden says

    I was approved for cintex and suppose to receive free phone. It never shipped or I never received tracking number my account gave me a number but I can’t talk to anyone can u help

    Reply

    • Free Government Cell Phones says

      It depends on whether the two phones are compatible (whether they use the same national cell network).

      Reply

    • Henry says

      As long as both phones are able to connect to the same wireless network, the answer should be yes. The service is not tied to one single brand or model device. While each device does have a unique IMEI number, that should not be a part of your registration with the wireless provider. As from my experience with a relative who recently subscribed to Lifeline, the SIM card that was sent was inserted into an Apple 5C phone and failed to connect to T-Mobile. The phone may have been previously activated with AT&T. I purchased a Google Pixel 2 phone (unlocked) for my relative and inserted the SIM card into it and it works fine on that phone. I should be able to put the SIM card into another T-Mobile compatible phone model and it should work as well.

      Reply

  234. Emily Yvonne Walker says

    I just got the ACP free service not long ago. But it got deactivated. I think because I forgot to call the beginning of each month. I remembered that when I called to get a free phone and the one I was talking to said I wasn’t receiving the free service. Not certain on how I wasn’t since nothing was wrong. Anyway, my phone is messing up. I think it got bent and the screen is now fading. I had no problems till I called to get a phone 3 or 4 days ago. The next morning I had no service. I have tried calling for three days now. I can’t get fully helped with the higher authorities because my phone keeps losing signal and hangs up. My # is 270 845 ****. My zip is 42058. My phone is a straight talk LG Stylus 5 that I bought and used instead of getting the free phone, because I had it already. I do think I managed to get a free phone being sent in the mail to me, but not certain. I need help getting my free ACP service reactivated, and to make sure the free phone is being sent. And, on my phone, I think I messed an important setting up because every time I turn off mobile data, a slash shows through the 4G sign up top. And I have net at home. I was told to turn off mobile data when I have available net to save data for my 1 to 2 days a week driving for an auction. I need, by the way, a phone that does well with Google maps GPS. So when I have to go out of town, I can find where I’m to go. I compliment my disability working one to two days a week. Also, I would like to look into getting an internet discount as well. I have Xfinity, and it’s becoming harder and harder to have enough $ to just go to the store with enough $ after I pay my bills, which is electric, water, trash, loan, burial, car insurance, internet, & Netflix. My late father left his home to me out of his 3 children, because I am disabled. Please message me through my gmail or messenger if you can. It’s hard for me to find someone else’s phone to use and call you for mine and the ACP free phone service. Hoping for a reply that can help. An email address, message, or something. Thank you for the service.

    Reply

    • Free Government Cell Phones says

      We’re not your service provider, Emily, so we cannot solve your problems. This is an independent informational website. You need to call your service provider’s customer service team.

      Reply

    • Melissa dawn rifner says

      No shit ~ you can’t afford to buy food especially if they deny you food stamps > then they want to mess with your phone so you get that taken away to ^ I’m sick of it

      Reply

  236. Sarah D says

    Okay, I do not know who is running your social media/advertising/BDC department but I gotta say, HR was on point! I have an extensive background in those career areas and have worked for and built from the ground up for multiple companies and I have to commend this one. Very informative, saint-like patience, and outstandingly witty to boot! If there is ever an employment opening, for the love of everything you hold dear…contact me! Keep up the good work and pat yourself on the back!

    Have an awesome day!

    Reply

    • Free Government Cell Phones says

      It’s impossible for us to know what kind of signal you get at your home and the other places you frequent, Nathan.

      Reply

  239. Dawn Capezza says

    I’m looking for a free good working cell phone. The company I had before didn’t help me. I hope qlink can provide a good phone. So I can keep in touch with my family. I’m in a nursing home.

    Reply

  240. Anthony Miller says

    I am homeless and l ok st my job due to Covid-19. I’m working with Goodwill to help me get working.

    Reply

    • Henry says

      People without fixed addresses will have issues qualifying for Lifeline service. If you are in a shelter, not sure if using their address will be accepted or not.

      Reply

      • Free Government Cell Phones says

        Yes, a shelter works as long as it is a permanent residence and not just a night here and a night there. The Lifeline plan makes exceptions to its one-per-household rule if you live in a group home.

        Reply

  241. Michael falchi says

    I feel we need a new world constitution and a a whole world with no one in charge but need to understand there is an Egyptian curse and we need to take the time off own neck. But the issue is these leaders and ai crustaceans are the ones behind all the evil and in order for the e equals mc squared to work we need all them for the holistic oscillator galaxy equation to out earth on access ad galaxy we are in the cedar forest i need to figure out they equation receive a message and look around the sender to return the message in order to have the response but idk I think we need all the equations for something but the ai and government need to tell people about Egypt curse on tv I’ll try to protect explain them to everywhere if they do on tv but they need to go first they started all this . Not getting liked again tired of being a f**king slave that law gotta go tho we need easy fair one for all. The structure need to be everyone in world of galaxy to work . I am not participating in any bullshit shit ass typos you evil f**ks trying to trick me with typos ad cross document hacking get the f**k out my face you killed you sister yo im trying to save your asses form destroying your dumb ass mother f**king own selves and don’t want shit but to know I saved the world and cause you mother f**kers fucking up the planet of eternal life planet sll greedy and messed up f**k you but we will make sure you eat as get what you need show you how you supposed to lead people with actually doing something not using words to f**k us in the ass. Sick of that shit but u see y’all had some f**ked up as girl she was afflicted we didn’t and aren’t mean to her you sde her plant documents allover but we found them.

    Reply

    • Free Government Cell Phones says

      We’re with you on the new world constitution, Michael, but no on the Egyptian curse. When it comes to the crustaceans and e equals mc squared, right on, dude. That being said, we think you summed it up perfectly with your comment on the holistic oscillator galaxy equation. Genius level stuff, Michael.

      Engage the flux capacitor and get out of our way. You use those plant documents the way god intended and don’t let anyone stop you.

      Reply

  242. Donna Faye Bailey says

    You can qualify for the Acp and Lifeline programs at the same time, but you won’t receive unlimited talk, text and data through Lifeline. That was my understanding. Please let me know if this is incorrect. Thank you.

    Reply

    • Henry says

      The offer from each service provider varies by state of residence. I do not believe that none of them offer unlimited talk, text, and data through the Lifeline program. This is the minimum service requirements established for the Lifeline program:
      ———————————————————————————————————-
      The minimum service standards

      Your company is required to meet these standards on Lifeline-supported services:

      Cell phones: Either includes at least 1000 minutes for mobile voice or speed of 3G or better and usage of at least 4.5 GB per month for mobile internet (data plan)

      Home internet: Speed of 25/3 Mbps and usage of at least 1024 GB per month

      Bundled service offerings: At least one of the services (voice or internet) must meet the minimum service standards to qualify for a Lifeline discount
      ——————————————————————————————————————

      Note that the Home internet benefit shown above is incorrect about the data amount. 1024 GB is actually 1 terabyte. It should be stated as 1 GB or 1024 MB per month. The Lifeline program is NOT that generous for a monthly subsidy payment of $9.25 per month.

      Reply

  245. Kirby taylor says

    I love the New ACP program but I wish SafeLink could up their minutes from 350 Free minutes to 500 and Data 4.50 GB of data

    Reply

    • Free Government Cell Phones says

      If you enrolled on the 4th of the month, the minutes will be added on the fourth of every month. If you enrolled on the third, they’ll be added on the third. Etc.

      Reply

      • Allawayz Astar says

        Why did I receive a refurbished galaxy S10+ with a assurance Wireless sim card after signing up & being approved for ACP program? After getting approved for ACP on broadband or w.e. I did select assurance Wireless as a provider. They sent the phone in the box with a 2 way USB-C cable no wall piece. I put a Tmobile sim in and it worked then I put the assurance Wireless sin in and es sent a text saying xxx-xxxx was my number so I tried to make a call and it’s saying to use the service I need to program the phone? Could this lock the phone to only work on assurance Wireless?

        Reply

        • Free Government Cell Phones says

          Have you spoken to your service provider’s customer service team? If not, you should.

          Reply

  252. Sean. Erbse says

    Send. Me. My. Phone. On. Janet. Bakers. Page. And. SIM. From. Qlink. My. Phone. Was. Stolen. My. Christian. Helpers

    Reply

  253. Carolyn Thibodeaux says

    I had a phone with ATT and had ACP service. I have since dropped my phone in the toilet and no longer have service. I tried contacting ATT to cancel, to no avail. I now, however would like to receive a free government phone since I cannot afford to purchase a new one.
    My address is: Carolyn Thibodeaux, (ADDRESS DELETED). When I fill out the application, it states that my address is not recognized by the USPS, but that is my official address where I receive my mail.
    Please advise and help me get a free phone. I get EBT and Medicaid.
    Thanks in advance!

    Reply

    • Free Government Cell Phones says

      ACP and Lifeline are separate programs and you can received both benefits simultaneously. Contact your chosen Lifeline company by phone and see if a customer service agent can solve your problem.

      Reply

      • Lukas Harrison says

        My name is Lukas I’m in a sober living house and have no way to get one so I could work or use Google maps being homeless and all

        Reply

        • Free Government Cell Phones says

          Why do you say you have no way to get one, Lukas. The usual rule is one per household, but a group living situation like yours is the exception to that rule. Unless there is something you haven’t mentioned, it sounds like you qualify.

          Reply

  255. Patricia. Thamess says

    I signed up for Q-link wireless they sent me a sim card last month I never could get it to work I my phone and before I could I lost it somewhere . I have emailed them no response I haven’t even heard back abd I can’t get no one when I call cust support . So I’m gonna let qlink go ad find another free gov service I was with safe link before that

    Reply

    • Free Government Cell Phones says

      You need to contact Safelink directly, Beverly. This is an independent informational website and not affiliated with any Lifeline provider.

      Reply

      • Caquista says

        SafeLink Is the WORST service I ever had had one bar n the customer service. DONT GET ME STARTED.. ONE MINUTE I NEVER GOT MY BENEFITS ALSO THEY TRANSFER U 50 TIMES N NOTHING RESOLVED THEY ALL ASK SAME QUESTIONS N THEY ALL GIVE U DIFFERENT ANSWERS

        Reply

  257. Lee Cox Fort Wayne says

    Are you certain that the data plan is 1000 minutes of talk with 2 GB of data?

    I have studied the lifeline and the emergency Broadband benefit program and also the affordable connectivity program for sometime. I believe that there are several providers who have a standard of unlimited texting with 4.5 GB of data in most states. And they have an option to give you between $350 to 1,000 minutes of talk. I don’t know if this is a requirement but the USA set some type of standards for minimum service. And I thought that they were supposed to be 4.5 GB of data with unlimited texting and 350 minutes of talk. I believe that the talk minutes were raised to 1,000 minutes last year but I see that several providers give only 350 minutes or 500 minutes.

    Like like SafeLink wireless. SafeLink Wireless gives only 350 minutes of talk with unlimited texting and 4.5 gigabytes of data. But SafeLink Wireless does have the second best bundle of all the plans you can get if you put both your Lifeline benefit and your ACP benefit together. Assurance Wireless has the best bundle. You have to put your ACP and your lifeline together. Assurance Wireless gives you 35 GB of high-speed data with another 10 gigabytes of hotspot data plus unlimited talking and texting.

    SafeLink Wireless gives you 25 GB of high-speed with 5 GB of hotspot plus unlimited talking and texting.

    I don’t believe safe Wireless gives tablet. Assurance Wireless was getting a pretty good tablet for the ebb program. A 10-in Coolpad Tasker tablet. It did not have data or mobile data connection. You could access the internet only through Wi-Fi or Bluetooth or cable tethering. Terracom wireless has the best tablet by far of anyone it’s a $300 Samsung tablet and one of the very few name brand tablets in the program. They give out a sm-t 307 2020 Tampa Bay 8.4 in Samsung tablet. Like Assurance Wireless and most companies who offer tablets the cost is $10 and one penny. I don’t know if you can I owe you the money or not. Some companies were doing that.

    Terracom Wireless gives 20 GB of high-speed data for their mobile data plan on the tablet. So does City Communications and tone Communications and Cathect Communications. Those last three companies give 20 GB of high-speed data also for their tablets and they are all sister companies. They give a tablet which is called a NUU TAB 8 tablet. It’s pretty decent from the specs and things I read. It is maybe the fourth most valuable tablet in the program as far as the ones which are available in my state of indiana. But some people may want that tablet instead of a couple of others ahead of it because it gives enough data. But if you have Wi-Fi then you won’t need many gigabytes of mobile data on your tablet. Boost Mobile gives us a second most valuable tablet in my state which is an Alcatel Joy Tab 2 tablet worth $50 or more. Pain activation fee of around $25 and maybe $12 in tax. This still will cost under $50. If you cannot get the terracom wireless tablet deal you might want to go with Boost if you can afford $50 because some tablets are cheap and you do not want them.

    Q Link Wireless and truconnect Wireless and Dailytel Inc, and MAXSIP I’ll have cheap tablets and I warn you against getting these tablets. They are not worth getting. And it will prevent you from getting a tablet from another provider. But if you get one return it as soon as you can and tell them that it wasn’t you that it went to that it went to someone else. Whatever you have to do. Because you will be cheated out of the $100 copay assistance that the ACP program will pay to help you get a tablet.

    Stand up wireless has a good tablet. It is not a name brand flagship tablet but it is a good quality tablet. It’s just not easy to find a shockproof case which fits it very well. A friend of mine got one and we are looking at the LG g pad v480 to see if we can buy one of those cases and adapt it. We will have to use double-sided tape and things to make sure it doesn’t fall out of the case maybe.

    Stand up wireless gives a sky devices elite optic tablet. It has very good specs. Android 11 with 3 GB of RAM and 32 GB of rom. And the performance is good and the graphics are good.

    I have seen a tablet from trueconnect and they are cheap Sunshine t1 tablets.

    Newphone wireless and Cintex Wireless our sister companies. They have been known for some decent phones and they are now giving out Alcatel joy to have one tablets. But like a lot of other companies they talk about unlimited data but I can’t pin down how many gigabytes of high-speed data they give. Because even if a company gives you unlimited data after you use the gigabytes of high speed data it may slow down drastically. Depending upon what the speed is after the gigabytes of high speed data is used it might be a slow speed or a very very slow speed. You also should be responsible enough to learn some things about your devices. And learn how to uninstall or disable apps that you don’t need. And go into your settings and reduce the background data and battery usage on 80% of your apps. Learn which ones you can do this with. And you can use Facebook on your browser. You can message from Facebook on your browser. You can then uninstall your Facebook app in your Facebook Messenger app which sucked down battery and data.

    terracom Wireless also has a very good Lifeline plan. 500 minutes of talk with unlimited texting and 4.5 GB of data. And they will give you a free BLU or Maxwest dual SIM card phone. Worth about $80. The second SIM card slot may be unlocked. I checked three of them and they accepted SIM cards from other providers. This is unheard of. It also comes with a case and a screen protector. But you should get a very good case and screen protector for any device you have. You can find cheaper versions of things on AliExpress or banggood. Or it might even be wise to buy a slightly used screen protector case if they have taken good care of it. Be sure you have buyer protection and the person has a very good reputation.

    Cintex and Newphone have advertisements which say that the tablet they give out is refurbished and then I saw one which said it’s brand new so ask the company before you buy. It may still be worth buying even if it’s refurbished but you may have better options like terracom Wireless or boost mobile. Ask a provider what kind of device they are giving even if they were giving one device for the ebb program they may now be giving in different device for the affordable connectivity program. Terracom Wireless and Assurance Wireless are two providers who have temporarily pause their tablets during the transition between ebb and acp.

    You can see some of the providers who offer tablets or laptops if you type the phrase affordable connectivity program providers by state. Some of the ones with checkmarks sell laptops or tablets for $10 up to $50. Some with check marks May not.

    If you type the phrase affordable connectivity program providers near me you enter your city and state or your ZIP code not both. You’ll see dozens of providers. Some may be the same company with two names. You will have to contact each and see how much they charge for their device or if they offer one at all.
    And how much gigabytes of high speed data come with the device? If they offer a tablet is it a 4G LTE connectable tablet? If so can you get it unlocked? If so how long will that take? Because you can go to one provider who offers a tablet and if they do not offer enough data and their tablet is good like Boost Mobile you may want to transfer to a different provider who offers more data. But you may not have the tablet unlocked. But there are companies who will unlock tablets or phones for a fee. And sometimes devices which are a year or older may not cost you very much to get these devices unlocked. The unlocking company is one but I don’t know if they are the cheapest. You must also consider if you are using a company for unlocking does it have a guarantee and a good reputation?

    And ask the lifeline or affordable connectivity program provider that you choose if they offer one plan for lifeline and another for affordable connectivity program?
    And then ask them if they offer a better plan if you bundle together your lifeline and your ACP benefits?

    Remember the two best plans to bundle together are Assurance and Safelink. My insurance has been taking weeks to get their phones to some people. My cousin took 6 weeks to get her phone. I saw this with another person, but waiting on Assurance and being patient will be worth it in the long run if you can get another phone. You may be able to also sign up with a different Lifeline provider and I don’t know but you may be able to use a different provider until insurance sends their phone to you. And then you may be able to switch over once you get the phone. But you will have to check into this. Because if you sign up with one provider. And then you sign up with insurance wireless it may cancel your first provider at least when the plan turns over each month.

    Assurance has been giving better phones than the unimax UMX 693 CL phones which they were giving out. Some people got Moto G Pure phones. A couple of people on YouTube posted videos of getting these Moto G pure phones. I know people who got Schok Volt SV55 phones, even for just standalone Lifeline plan which is using your lifeline benefit but not including your ACP benefit together with it. Or Assurance Wireless has also been given out Wiko phones. Like many providers they give out different phones depending upon the time period and what is available. But several providers typically have a few certain phones they give out.

    Assurance Wireless and terracom wireless operators told me they would be giving out their tablet offers again. I hope Assurance Wireless is going to kick it up a notch and offer a better tablet and they offered for the ebb program. They did offer a pretty good tablet. It was a Coolpad task or 10-inch tablet. I think they sell for about $130 or $150. But I believe they may be like a couple of other budget device companies who make devices which are as good as flagship companies who charge much more.

    HUMAN-I-T and PCs for PEOPLE offer laptops for under $50. Because the ACP program will pay a $100 copay to help you get a laptop or a desktop or a tablet.
    But you may have to buy a mobile hotspot device with these two companies. It has a one-time fee of about $80. But it may be worth it in the long run. Their data plan costs $10 or $15 a month. So you may be able to use the so-called change from the $30 switch the ACP program page per month to reduce the mobile data hotspot device cost. And overall it may cost some money but they give about 20 megabytes per second speed with uncapped data which is a good deal for $10.
    You actually may be able to get two discounted laptops. You can get one from HUMAN I T or PCs for PEOPLE, although you will have to pay for a mobile hotspot device also.

    And you can also purchase one from the Xfinity Internet Essentials plan.
    Because the laptop you will get from PCs for People or HUMAN-I-T will be on a mobile hotspot device so it will have a mobile data plan. And the laptop which you get from Xfinity Internet Essentials from Comcast will have a home fixed Wi-Fi data plan.

    If you want one laptop the best deal for most people, if Comcast covers your area, is to sign up for Xfinity Internet Essentials. It costs $10 per month. Uncapped data with 50 Mbps download speed and 10 megabytes per second upload speed. I tested the speed on the website of Big Bend Telephone of Texas and the average was about 5 Mbps higher than advertise. BTW, BBT of Texas offers a 10-in Amazon fire tablet for only $15. At least they did for the ebb program. But you must get a Wi-Fi data plan with them through ACP plan to get this.

    It is an incredible $10 Wi-Fi plan which is usually enough for three or four people. If you learn how to increase the efficiency of your devices and uninstall unnecessary apps and reduce the background data and battery usage you can play three or four devices with videos on this Wi-Fi plan if you keep the resolution around 360 or 480 which should be enough for most people. Get this laptop that they are selling for $150. I think it ends in june. Scrape up the money. Even ask them if you can pay it on credit. I was transferred to a Dell person who didn’t know that there was a discounted laptop offer. So don’t get discouraged.

    Other companies who offered discounted tablets for the emergency room and benefit program, and who may also still offer tablets for the affordable connectivity program include…

    IT&E of Guam and the Mariana Islands offered an 8-in Samsung Tab a tablet or a 8 in Amazon fire tablet for $49.99.
    Exchange Telecom of New York and New Jersey offered an 8-in ZTE zpad 4G LTE tablet for $49.99.

    Localtel Communications of Wenatchee Washington offered a 10-in Lenovo tablet for the ebb program for $20 or $25.

    TEAM MIDWEST THE INTERNET BRANCH OF THE MICHIGAN UTILITIES COMPANY MEC gives a 10-in Amazon fire tablet for $49.99 for the ebb program. They may still give it for the ACP program. But they are a Wi-Fi provider.

    KINETIC by WINDSTREAM GAVE A GREAT TABLET FOR EBB, A SAMSUNG A7 or A7 LITE. For $20 or $25. They may still offer this for the ACP program.

    Red pocket mobile offered two tablets for the EBB program. One was a good version of the Hyundai Hytab. Copay was about $35 or $40. It may have been the 10-inch 4G LTE version. Red Pocket mobile made now offer only a 7-in Alcatel tablet with a lackluster battery life.

    Excess Telecom & Selectel Wireless were offering tablets for the ebb program. Maybe Hyundai Hytab tablets. But like other companies whether or not they offer a tablet for the ACP program and if it is the same tablet may be different. And the data plan for many companies is different for ACP than it was for ebb. For instance Boost Mobile gave 35 GB of high-speed data with 12 GB of hotspot data plus unlimited talk and text for the ebb program. But they now offer only 10 GB of high-speed data for acp. And not long ago I believe their ACP offer was only 7 GB of high speed data for ACP.

    ####################

    You must also learn whether or not a provider will require you to commit both your Lifeline benefit and your affordable connectivity program ACP benefit. Or learn if they will require only one of these benefits. Because you may want to use your ACP benefit with one provider to get a tablet or a laptop. And then you may want to use your Lifeline benefit with a different provider to get a good “standalone” lifeline plan.
    You can use your Lifeline benefit or your ACP benefit for a mobile data plan, or for a fixed home Wi-Fi data plan.
    For most people the best route is to pay out of pocket for your home fixed Wi-Fi data plan, because many providers offer a low income reduced cost Wi-Fi plan for $10 per month up to $20 per month. And you do not need to use your Lifeline or ACP benefit for this with some providers. But if you choose to use your Lifeline or ACP benefit to pay your home Wi-Fi, it’s probably best to use your Lifeline benefit which pays 925 per month because if you use your ACP benefit it pays 30 per month so you would be throwing $20 away if your home Wi-Fi plan costs only $10 per month. Be aware you will not be able to use that to get a phone plan. And phone plans are more expensive. You should have in any state several providers who offer a standalone Lifeline plan of 350 to 1,000 minutes per month with unlimited texting and 4.5 GB of data. This is a great deal for 9:25 per month.

    ########################################

    MOST OF YOU GUYS ARE ON MEDICAID. DO YOU REALIZE YOU CAN MAKE MONEY OFF OF YOUR MEDICAID? YOU CAN DO THE QUIT SMOKING PROGRAM. WHETHER YOU CHEW OR SMOKE OR WHATEVER ALL YOU HAVE TO DO IS MAKE SEVEN TOTAL CALLS. IF YOU HAVE CERTAIN INSURANCE COMPANY FOR MEDICAID THEY WILL PAY YOU UP TO $165 TOTAL IN FOUR DIFFERENT PAYMENTS. Some Medicaid companies pay $100 total for addiction treatment. $10 per treatment 10 visits. And you can do a yearly check up every year and get $20. You can immediately pay your $12 per year Medicaid out of that and have $8 left. You can now use these on line. You can pay your Wi-Fi bill with the VISA which is your rewards credit card or rewards debit card rather. You used to be able to use these only at Walmart and certain stores. But you can buy anything except alcohol tobacco and firearms.

    It’s best to pay for your Wi-Fi out of pocket if you get a Wi-Fi plan between $10 and $20 per month. Which is the cost for many Wi-Fi providers low income based Wi-Fi plans. By paying for your Wi-Fi out of pocket this allows you to use your Lifeline benefit to get a free monthly phone plan from one of the many companies who specialize in the lifeline program. And I think about every state has a few to several providers who specialize in lifeline and will give you $350 to 1,000 minutes per month of talk with unlimited texting and 4.5 gigabytes of data for internet access. And some of them will give you a free Lifeline phone. Even if you’ve previously had a free Lifeline phone. Many of us know you used to get one Lifeline phone per person per life. Now that has changed because of the money flowing from ebb. A few providers like terracom Wireless may even give you free smartphones for lifeline which have unlocked features. I tested three phones that I signed up friends for with terracom wireless. And the second SIM card slot accepted a card from a different provider.
    So it’s best to pay for your Wi-Fi out-of-pocket. So you can use your lifeline to get a phone with a free monthly phone plan.
    And you can use your ACP to get a tablet for $10 and look for a provider who gives 20 GB of high-speed data for the tablet unless you have home Wi-Fi then 10 GB may be enough.

    Standup Wireless and Boost Mobile give good tablets but only 10 GB of high-speed data.

    So paying $10 out of pocket for your Wi-Fi and not using your Lifeline benefit or your ACP benefit to pay for your Wi-Fi Xfinity Internet Essentials plan costs $9.95 per month. If you need to use one of your benefits to pay for it use your Lifeline benefit. Because the lifeline pays 925 per month. So you would owe only 70 cents per month. You may even be able to ask them to write it off.

    Xfinity Internet essentials cost $10 a month with free modem and installation. They also offer you the opportunity to buy a new deal laptop for $150. Either a 3120 latitude worth 350 or 400. Or a 3100 Chromebook worth around $300.

    Many Wi-Fi providers have their own low-income base reduced cost Wi-Fi plans between $10 a month and $20 a month. If Comcast is not cover your area AT&t has a program called access.

    And Cox Communications has a connect to compete plan. They may have one for school children and another for adults.
    Cox also gives out a laptops for people but you may not be required to buy a mobile hotspot device internet covers your area you may want to use them for the ACP program so you can get a laptop for under $50.

    Mediacom has connect to compete. And several other Wi-Fi providers have low income plans for under $20 per month.
    Some may allow you to buy your own modem / router which you can buy used in good shape if you know which second hand size to shop on.

    Mercari, Poshmark, Newegg, Backmarket…
    Even Facebook marketplace can have good deals but some people on there are dishonest and you need to have buyer protection and no exactly the details of how when you spend money you get protected. And you can check on Alixpress and banggood.

    RUGGED PHONES ARE THE WAY TO GO. SOME CHEAP RUGGED PHONES YOU MAY WANT TO GET…

    BV8800 blackvue recent rugged phone can still be found under $150 on banggood or under $270 on aliexpress.
    In the US many people are selling them for $400 to $500. There is a banggood website which may be a Us website you may still get it for $300.
    The blackview bv4900 pro is decent. And the plum Gator 7 seems to be an updated version of that. But there are some complaints and some people praising these phones.

    The iiiF150 has a model for $109 which may be even cheaper now which seems to be an updated version of the F-150 Oukitel rugged smartphone. It’s known to be ugly but they say it grows on you and the specs are amazing and at $100 I don’t think it can be equal.

    Oukitel has a $200 rugged tablet with great specs.

    Get used to using the website’s AliExpress and banggood. If you don’t make big purchases you won’t get a tariff tax and if you know how to use buyer protection these websites have Superior products and prices to eBay in america.

    UMIDIGI BISON…

    HAMMER maybe a rugged phone which is cheap in Poland.

    Ulefone armor

    King Kong Cubot…

    These are some rugged devices you should look into. And if you want a tablet with Superior price and specs to the American flagship models check out these brands…

    Blackview…

    Alldocube…

    Teclast

    Always get cases and screen protectors for your tablets and your phones. Always get screen protectors and shells protective shells and sleeves for your tablets and laptops.
    And you can find alternative versions. You don’t have to buy the expensive ones. Sometimes people will sell brand new ones they cannot return to get their money back.

    And sometimes if you can’t find a specific fitting shockproof case for a decent tablet like the sky tablet which stand up wireless gives out for the affordable connectivity program you may be able to research the exact dimensions.

    A tablet may fit the case of another tablet if the other tablets LinkedIn with are not much longer maybe one two three millimeters longer or wider.

    But if you need a screen protector for a tablet or a phone make sure you get one from a different phone which is just a little smaller. That is if you cannot find a specific one for your model of phone or tablet.

    Sometimes the one made for your model of phone or tablet maybe too expensive and you may want to get a cheap alternative.

    There are also cut to fit screen protectors. Protecting your phone not only makes it usable for emergency situations but it also makes it more valuable for trade in or sell later.

    Reply

      • Regina Hawk says

        I just applied through Safelink last week, was approved for a new phone and service. Then I called them which took many days to actually talk to a live person. Their customer service was horrible. They had my address wrong and told me no free phone only service in Michigan. So not sure what is going on since this page says there is a free phone and they are saying no there is not. Please let me know what is going on. I am trying to figure this thing out and my phone is not working. I can only use the internet through my laptop since my phone is broken. This is so frustrating. When I really need help I feel like I need to jump through hoops and more hoops and more hoops. How hard can this be???????

        Reply

    • Free Government Cell Phones says

      We are not a Lifeline service provider, Melissa. This is an independent informational website.

      Reply

  262. MARY McGEE says

    i need to have my phone replaced because it is brocken. I can’t use it because it keeps shutting off .

    Reply

    • Free Government Cell Phones says

      Contact your service provider’s customer service team to see what they are willing to offer. If it is not satisfactory you always have the option of switching to a different service provider. The new provider will give you a replacement smart phone.

      Reply

  263. Tracey klimczynski says

    I qualify for acp but I can’t remember which provider I went with. Not to mention what now. Do I get smart phone and so many things I missed. Either I was sloppy about technicalities or provider thought it wasn’t important. I haven’t had my phone since 3/8 and am in a lot of trouble. All I have is this tablet .I need some answers. I’ve worked tirelessly to comply but my provider total wireless says they can’t get past security check w/out last 4 #’s of debit card in last 90 days. I have no bank account much less debit card. I buy phone service cards w/scratch off pinn for my service. Please advise how to check my status & who did I apply to and do I get service & phone right away. How do I find all that out?

    Reply

    • Free Government Cell Phones says

      If you attempted to enroll but have not yet been approved, we honestly do not know how you would find out who your service provider is.

      Reply

      • I’ve been trying for almost a week now to order a free flip phone for seniors through Q link and I can’t seem to do it. I also need a free tablet says

        I’ve been trying for almost a week now to order a free flip phone for seniors through Q link and I can’t seem to do it. I also need a free tablet

        Reply

  265. Ronald Rawlins says

    I requested an application for the free (EBB) program, completed it and mailed it in over one month ago, and I have not received a reply back from them. How can I check the status of my application?

    Reply

    • Free Government Cell Phones says

      EBB is a thing of the past, Ronald. As the article on this page tells you, it has been replaced by the new ACP program.

      Reply

  266. Thomas Ridley says

    I have a basic cellphone on safelink wireless and would like have a smartphone with the A.C.P program can I Receive one.

    Reply

    • ACP advice says

      They should have given you a smartphone. If you mean you have an old phone you should be able to get that replaced. Sometimes they will tell you no but sometimes you can go to another provider and get one. If you have only stand alone Lifeline service with SafeLink they don’t get very many minutes. They give only 350 minutes for their lifeline plan. But if you want to use both your lifeline and your ACP together safely has a great plan. They are number two.. Assurance Wireless gives the best bundle if you use both your ACP and your Lifeline benefit together 35 gigabytes of high speed with another 10 gigabytes of hotspot data plus unlimited talk and text. SafeLink has the second best bundle plan with 25 GB of high-speed and 5 GB of hotspot plus unlimited talk and text.

      Terracom Wireless if they cover your state is probably the best way to go for most people. You will get 500 minutes of talk with unlimited text and 4.5 GB of internet data and a free smartphone. They give one of the better free smartphones for lifeline. A BLU or Maxwest dual SIM card capable phone. Three I checked out had unlocked second SIM card slots which would accept SIM cards from different providers. And terracom wireless is supposed to again be offering the tablets for the ACP program which they offered for the EBP program. Some people do not want the tablets but they qualify for the ACP program. The ACP program will pay $30 per month for a Wi-Fi or a mobile data plan. If you or anyone you know doesn’t want the tablet but you qualify I know someone who will pay the co-pay which is $10 plus give $50 for it because they got a cheap one from qlink Wireless or Truconnect Wireless which broke. Text to threetwothree, sevenninezero, nineatethreenyne. In the first text say it is about the tablet for ACP so I know it’s not spam. But I do not want to get one for my friend if you need your own tablet. This is only for people who qualify but do not want the tablet. After you sell the tablet you can transfer your $30 per month data benefit to a different provider. And terracom wireless and City Communications or tone Communications or CATHECT COMMUNICATIONS which are three sister companies offer 20 GB of high speed data for the ACP plan. This is a lot of data for a mobile data plan for acp. Most providers offer 10 GB of high-speed data or less for acp. If SafeLink is not giving you a smartphone there are several providers in your state who probably will. It used to be such that you could get only one Lifeline free phone for Life per person but now there has been a lot of money flowing from the ACP program and the ebb program. Life Entouch, Standup, assurance wireless. And there are some companies who have good standalone Lifeline plans but they do not offer good ACP plans. Q Link Wireless and trueconnect you have cheap tablets which aren’t worth it. I believe Dailytel tablets are probably cheap also because they have their own made in China they told me. This doesn’t mean they can’t be great trying to make some awesome tablets and a lot cheaper than American tablets with superior specs. But I think they are cutting corners. Another couple of companies whose tablets aren’t as good as they should be include red pocket mobile who used to offer a second good tablet. And MAXSIP.

      If you see my very long post above I included a lot of information which will save a lot of people a lot of headache and it will get people the best data plans and the best devices.

      Reply

  267. brian volz says

    I have safelink free goverment phone and service and on the 3rd of march it lost connection with the carrier with is AT&T and service was restored it took 4hrs the next day it happen again ,I have not been able to make or recieve calls since ,Now safelink has concluded that something is wrong with the phone and suppose to send a new one ,it has taken over 20 hours on the landline phone to get this resolved, now safelink has taken my Affordable Connectivity Program funds from my internet supplier SPECTRUM and give it to safelink ,HOW CAN THEY DO THIS? I thought Safelink was a free Goverment SERVICE

    Reply

    • Free Government Cell Phones says

      That should not happen. Have you spoken to Spectrum customer service to see what’s up? (We would have told you to contact Safelink customer service, but it sounds like you’ve already spent more than enough time going that route.)

      Reply

  268. Robert Hancock says

    I have a free phone from tru connect its 3 years old and recently the battery won’t take a charge. I called them and they said they were not part of the free phone program and were bought out by tmobile. What do I do now, I still have their phone. They don’t want it. What do I do now?

    Reply

    • Free Government Cell Phones says

      We’re specialists on the free government cell phone PROGRAM, Timothy, not on specific devices.

      Reply

    • Baron Von Holtz says

      Sky devices suck. Most all of the standard issue government phones blow green donkey dicks. Do yourself a favor and bring your own device. I guarantee you, you will hate that phone and life if you decide to use it. I speak from a shitfuckton of experience.

      Reply

  270. Edward Schultz says

    Thank You, I did apply and got approved for ACP and did have it apply to my AT&T Access account.

    Reply

  271. Bobbijo Lopez says

    So my free Government Telcommunication is saying I can get a discount because Qlink decided to used federal money on employees for the IPhones and Tablets. Which I had applied 3 times since 2020 No Cell Phone and no Tablet. A Sim Card that I could not use.
    Sorry guys got to be selfish.
    My Government Promised a free Cell Phone including Services and Tablet to communicate with the local government and family friends. Telecommunications. My little SSI Benefits and my part time job just don’t cover everything. My part time job is about 45 miles away from where I am staying. Don’t for get SSA has decides t pop cut my benefits and the assistance office cuts my food stamps. Gas, Rent, car insurance, Car maintenance, clothing for personal and work related. All hygiene. Laundry Mate money and supplies, water, sewer, electric, gas, trash, personal taxes, internet, cable, home phone, cell phone, electronic up keep, printer, paper, pens and envelope, stamps, light bulbs, battery for smoke detector ever 6 months. Cleaning supplies. Pads and Tampons and other supplies. Co pays for doctors, medications, Miscellaneous Itemes.
    So seriously do we have to contact the I RS and really see where the money is going. I would adult for FREE!

    Reply

  272. Karen Camacho says

    I believe Iordered a cell phone with service through life line .yesterday 2/28/22 the add that I clicked on said it was attnt service with ebb that I have 15GB of Data a month unlimited talk and text. What I just read in this add is not what I asked to switch my current cell service ( true connect) very poor service.the add that I read here is not the same as what i chose .what can I do also it said AZ was included in there coverage this add does not include Az please help

    Reply

    • Free Government Cell Phones says

      We don’t have any idea what ad you read, Karen, so it’s impossible for us to comment. Do you know what company you signed up with? If so, contact its customer service team to find out exactly what plan you enrolled in.

      Reply

      • Eric says

        Ive been reading threw some of the questions and comments on here. You at free government cell phones have the patience of saints. God bless you for your time and ability to refrain from saying some things that others would say.

        Reply

        • Free Government Cell Phones says

          Thanks, Eric. First time anyone has ever compared us to saints, but we’ll take the compliment.

          Reply
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