How to Add Minutes to your Assurance Wireless Phone

What do you do if you run out of minutes before the end of the month on your Assurance Wireless phone?

In addition to offering its customers a free cell phone, Assurance Wireless also offers its Lifeline customers 250 minutes of airtime each month.

Generous as that is, there are going to be times when that’s just not enough, times when you run out of minutes but still need to make important phone calls.

Luckily, there are several ways around this problem. Think of this as FreeGovernmentCellPhone.net’s handy guide to help you navigate your way to more minutes when you need them.

Want to add more minutes, texts or more data to your plan? There are two ways to do it.

Solution #1: Paying ten cents per extra minute and per text

It’s a fact of life: After your monthly 250 minutes have been used, you won’t be able to receive incoming calls and the only outgoing calls you can make will be to 911 and Assurance Wireless customer support. But if you have money in your account, you can pay 10 cents per minute over 250 minutes. You can also purchase additional texts at the rate of 10¢ per message or purchase one of Assurance’s handy messaging packs for as little as $5 for 200 messages.

Solution #2: Upgrading your free Assurance Wireless plan

We strongly recommend that you consider taking advantage of Assurance Wireless’ extra minutes plan. You can substantially increase your monthly airtime even if you’re on a tight budget. As you will see, Assurance Wireless offers you lots of options. Here are the specifics:

Three offers from which to choose

$5 Talk & Text Offer – Add $5 each month to get 500 total voice minutes and 500 total texts (that’s 250 FREE minutes & 250 FREE texts plus 250 voice minutes & 250 texts). This offer does not allow rollover minutes. Whatever monthly minutes you don’t use will be lost at the end of the month.

$20 Talk & Text Offer – Add $20 each month to get 1000 total voice minutes and 1000 total texts (that’s 250 FREE minutes & 250 FREE texts plus 750 voice minutes & 750 texts). This offer does not allow rollover minutes. Whatever monthly minutes you don’t use will be lost at the end of the month.

$30 Unlimited Talk, Text, & Web Offer – Add $30 each month to get unlimited voice minutes, unlimited text messages, and unlimited data. No reason to worry about rollover minutes on this plan, because you get unlimited minutes, texts and data as long as you’re on the plan.

These plans include a guarantee of 250 Free Minutes and 250 Free Texts each month as long as you remain eligible, even if you cannot pay for your plan in a specific month.

If you use all of your monthly voice minutes on the $5 and $20 Plans before a new monthly cycle starts and you have a sufficient balance in your account, you will be charged 10¢ for each additional minute you use. If you are on the $20 Talk and Text Offer and use all your monthly text messages, each additional domestic text, IM, email and email notification message will cost 10¢ and each additional picture message will cost 25¢.

What’s more, you don’t have to make a long term commitment to either plan. You can upgrade to either of these two plans for a single month if need be. Assurance will automatically revert you to the free 250 minute plan if you leave your account at a zero balance and not have the money in the account to continue on the upgraded program.

Assurance makes it easy to Top-Up your account

In addition to giving you a choice of plans, Assurance Wireless also gives you a choice of ways to pay for those plans.

You can add money and change plans on their website. You can add money and change plans directly from your Assurance Wireless free government cell phone. You can add money and change plans through Assurance’s automated phone service. Or you can buy a Virgin Mobile Top-Up card at thousands of retail stores across the country.

And to make it as simple as possible, you can pay for the extra minutes, texts or data with your credit card, debit card or via PayPal.

Here are the specifics on each method of topping up:

1. Add money and change plans from the Assurance Wireless website.

Go to AssuranceWireless.com and click on “Log In.” It will take you directly to the Virgin Wireless, where you can log in by entering your Assurance Wireless phone number and account PIN. This will take you to the My Account page. There you can enter your payment method or Top-Up card PIN, and perhaps choose either the $5 Talk, $20 Talk & Text, or $30 Unlimited Offer offer by selecting “Change Offers.” Or choose neither and you will be charged 10¢ for every extra minute over your 250 free minutes as long as you have money in your account.

You may choose to purchase the plan immediately, or at the beginning of your next cycle. Customers that have already purchased a plan for the month will only have the option to purchase at the beginning of their next cycle.

2. Add money and change plans right from your Assurance Wireless free government cell phone

To add money to your account press the OK Key to see the Menu. Then Press the 2 Key to get to My Account and then press the 1 Key to get to Top-Up. At that point, enter your Top-Up card’s PIN number and press OK Key.

To change your plan, access your account by hitting the ‘Up’ arrow. Your current offer and the minutes you have used this month will be displayed on the screen. Hit the ‘Down’ arrow until you can see the ‘Other Offers’ section. You will see three offers:

- $5 Talk & Text for 500 voice minutes/500 texts
- $20 Talk & Text for 1000 voice minutes/1000 texts
- $30 Unlimited Talk, Text & Web for Unlimited voice minutes, texts, and web

Move your arrow over the offer you want (the link will turn yellow) and hit the ‘Select’ button. You may choose to purchase the plan immediately, or at the beginning of your next cycle. Customers that have already purchased a plan for the month will only have the option to purchase at the beginning of their next cycle.

3. Add money and change plans through Assurance’s automated phone service

Use your Assurance Wireless phone to call Assurance’s automated phone line at 1-888-321-5880.

To add money to your account, choose the “Top-up” prompt. You will be presented with various options to add money to your account.

To purchase additional minutes or messages, choose the “Change your plan” prompt. You will be presented with various add-on options that include:

- $5 Talk & Text for 500 voice minutes/500 texts
- $20 Talk & Text for 1000 voice minutes/1000 texts
- $30 Unlimited Talk, Text & Web for Unlimited voice minutes, texts, and web

If you decide to purchase one of these plans, they will not be added to your account until the start of your next monthly cycle.

Please be aware that Assurance may require a minimum Top-Up of $10 per purchase.

4. Buy Virgin Mobile Top-Up cards from retailers across the country.

If you’re out and about, there are literally thousands of places to purchase Virgin Mobile Top-Up cards. To be specific, you can find them at Best Buy, RadioShack, WalMart, Target or Virgin Mobile, K-Mart, Walgreen’s store or thousands of other independent retailers. And to make it even easier, you can pay for them with your credit card, debit card or even PayPal.

The bottom line

Sometimes it’s easy to blow through 250 free minutes and 250 free texts in a month. It’s amazing how quickly they can get gobbled up.

Rest assured that 250 free minutes and 250 free texts per month is just the beginning for Assurance Wireless customers. The company offers its Lifeline customers a wide variety of ways to get more from their free government cell phones.

And that’s good news for you.

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Comments

  1. erich schaffer says

    why the hell is it so difficult to add min, I no I do not no how to use a computer still schouldnt be this hard

  2. ernest says

    I to am having one he’ll of a time downloading minutes on my assurance wireless virgin phone. We all can’t be stupid, right.

  3. Edna says

    my phone won’t even ad the 250 in a new month, and when I put in the code it always says the system is busy try later

  4. Erika Leal says

    Just dial 611 from the phone then push 3 to do it automated no hold time doesnt cost u any mins then you just follow the easiest instructions ever as prompted by the automated voice such as punching in your acct & cc #s blah blah blah & then you’re done in 3 mins tops & then just hang up & you will be texted instantly that it went thru successfully. You can even have your cc# saved for future purchases on your plans mins/texts to save you an extra min the next time you call if 3 mins is too long of course…easy as 1,2,3! Good luck hope this helped, cheers!

  5. Chloe Weiss says

    I put five dollars on my cell for a regular program of five dollars in addition to the 250 minutes and text 250 text but they just put it on my cell as mo in account not new extra minutes. Please recteify. My number is 316-308-8480 and the pin is the same. Thank You, Chloe Weiss

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