Tracfone Minutes Extend your Safelink Phone Airtime

Get Safelink minutes from Tracfone Airtime Cards.

When you first got your cell phone, you thought 250 Safelink minutes and one thousand texts a month are going to be enough. But, what if you get put on hold when you’re calling the doctor? What if you call social services with a question and get switched from person to person before you can get an answer? What if there’s an emergency and you have to spend the day making a series of calls. Fact is, any number of things could eat up your minutes.

Safelink Wireless phones come with up to 250 minutes of airtime and 1000 texts a month, depending upon which of the three free Safelink plans you use. That should be enough for most people who are truly using the phone as a lifeline. But sometimes running out of minutes is just plain unavoidable.

Luckily, there is a way to get more minutes as soon as you need them. It’s not free, but it is affordable. Here’s how easy it is:

Add Tracfone Minutes to Your Safelink Phone

The phones that Safelink provides come from their parent company, Tracfone, one of the three major prepaid cell phone companies in the country. As the owner of a Tracfone mobile phone, you can get additional minutes the same way any Tracfone customer would.

Buy more minutes online

Yes, you can buy more minutes directly from TracFone at tracfone.com. Is that easy or what? Click, click, click and the minutes will be automatically delivered to your free government cell phone.

Buy more minutes by phone

Since you already have a free government cell phone in your hand, adding minutes by phone is pretty simple, too. Just call Safelink at 1-800-378-1684, press a few buttons, and your additional minutes will be automatically added to your account.

Buy more minutes from a local retailer

The first thing you need to do is buy a Tracfone Airtime Card. You can get one online by going to Tracfone.com, by calling Tracfone at 1-800-378-1684, or in person by visiting any of 70,000 retail locations across the country, such as Walmart, Target, Kmart, Radio Shack, Vons, Family Dollar, Dollar General, CVS, Rite Aid and many others.

The Safelink website allows you to buy minutes in four different packages of Airtime Cards with a different number of minutes in each package. But take our advice: Don’t buy from here because you can find many more packages and some great deals over at the Tracfone site. So save yourself some money and just go there directly to Trackfone.com.

Tracfone.com’s Airtime Card page will show you many different options. Each option will show you the number of minutes you will receive.

For example, if you purchase 30 minutes, Safelink will give you 100 minutes for just $9.99. If you purchase 60 minutes, they’ll give you 200 minutes for just $19.99. If you purchase 90 minutes, they’ll give you 250 minutes for just $24.99. And, finally, if you purchase 120 minutes, they’ll give you 300 minutes for just $29.99. Bargains one and all, we’d say.

Once you choose the Airtime Card that’s right for you, you’ll need to enter either your cell phone number or your phone’s serial number. If you are unable to make and receive calls, enter your serial number.

Once you have already purchased an Airtime Card and want to buy more minutes, you can do it directly on your phone, or you can do it online. If you are doing it online, just follow all the prompts to get to Rapid Refill and fill in the form. If you want to do it on your phone, here’s how:

  • Make sure your phone is turned on by pressing the PWR/END key.
  • Go to the Prepaid Menu from the Main Screen.
  • Select the Redeem Airtime or Add Airtime option.
  • Enter your Airtime PIN Number.
  • Here are specific Rapid Refill instructions for each Tracfone model.

Save more money with Tracfone promo codes

Here’s good news! You can get additional airtime and other benefits if you can locate a good Tracfone promo code and use it for your Airtime Card purchase. Ahhh, but where do you find these secret codes?

Sometimes you can find them on Tracfone’s site, but there are other independent sites that often list them. If you find the codes on an independent site, make sure it’s expiration date hasn’t expired. Our advice: Find several promotion codes and try several of them on the Tracfone order page until you find one that works.

For example, FreeGovernmentCellPhones.net has a page of Tracfone promotion codes you can try. We constantly update that page, but there are so many promotions and so many codes that you may well find that some of them have already expired. Keep trying because the savings can be substantial.

The bottom line: There’s no perfect solution to the problem of running out of minutes before you run out of month. But with some careful planning and a little work, there are very affordable ways to add minutes and make your Safelink phone even more valuable.

Important notes

The following information has been taken directly from the Tracfone website and it’s important that you read it.

Customers Please Note: If you are a SafeLink Customer on Plan Option 1 or 2, TracFone Airtime minutes added to your SAFELINK WIRELESS phone do not expire with active service and Usage (as defined in the SafeLink Terms and Conditions) during a consecutive sixty (60) day period. If you are a SafeLink customer enrolled in plan option 3, all of your unused minutes expire at the end of each month upon your receipt of your free 250 monthly minutes unless you have purchased and added a TracFone airtime card to your phone. You may carry over unused airtime minutes on the SafeLink 250 Minute Plan for up to 3 consecutive months if you purchase and add airtime from a TracFone Airtime Card before the 25th day of the month. By purchasing and adding a TracFone airtime card before the 25th of the month, your unused airtime minutes (including your free monthly allotment and any additional TracFone Airtime cards) will carry over for 3 consecutive months from the date of your last TracFone Airtime Card redemption. If you purchase and redeem a TracFone Airtime Card on or after the 26th day of any month, your airtime balance will be reset and not be carried over to the next month. The minutes you purchased will be carried over together with your next three allotments of free monthly minutes. Adding more than one Airtime Card at the same time will NOT extend your airtime carry over for more than the 3 consecutive months. The 3 month carry over is effective from the date of redemption of the last airtime card redeemed to your phone.

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Comments

  1. Teresita Portillo says

    My Dad has a safelink cellphone, except he has been struggling with it becuase it will no longer charge, we bought another charger and nothing, so we ended up purchasing a universal charger and a new battery but he is still stuggling because they dont charge fully. My question is, can he get a free cell phone from you guys again,he has had this cell phone for a couple of years now.Or can i buy him a TracFone cell phone and just change the SIM card on to it?

  2. Pratibha Chauhan says

    I would like to change my plan . At present I get every month 68 minutes but from next month I
    Would like to have 250 minutes
    Every month.Please advise me how to go for change.my Track
    Phone number is: 1 201 220 ****
    Thanks
    Pratibha Chauhan

  3. Lexi Ratcliff says

    I have a SafeLink phone, I was supposed to get my minutes today and I never got them. I called support and they said that I should get them on the December 15, 2014. I was supposed to get them but I didn’t. Then I tried adding minutes but that didn’t work either. What do I do?

  4. Mitchell says

    I have gotten three phones and they will not pick up a signal I was I could buy any tracfone phone when I did then I was told I couldn’t use that phone what gives????

  5. Millie tirelli says

    My mother has no minutes on her safe link. She barely uses the phone. She uses it for emergencies to call me she is elderly and must have a phone. Her minutes are not being renewed. How can we fix this asap

  6. LINDA FRAIM says

    I HAVE A SAFELINK PROGRAM BUT I USE A TRAC PHONE I PURCHASED, HOW DO I BUY MINUTES DUE TO HAVING MY LANDLINE DIE ON ME, NO FUNDS TO PURCHASE A NEW LANDLINE AND I HAVE ABOUT USED UP ALL MY MINUTES ARGUING WITH COMPANIES LIKE COMCAST AND WALMART WHO PUT YOU ON TERMINAL HOLD…I WOULD ALSO LIKE TO KNOW WHEN I CAN CHANGE MY PLAN TO 125 MINUTES SO THAT THEY ROLL OVER AT THE END OF THE MONTH?

  7. Mary ANN DAMBROGIO says

    still waiting for someone to e-mail me i am hard of hearing and i had to order a trafone from t-mobile and waiting for it to be delivered . as of november 12th i lost my safelink wireless cell and now i would like to know if there is anyway i can have my cell number transfer to my tracfone from t-mobile??? and how do i do this and i am on ssi and get f.s. for myself and see alot of dr’s walk with a cane wear two hearing aids carry asthma medications etc. I need someone more understanding to hel_ing me with this issue.. not my fault that i lost my cell it fell out of my bag and i cannot hear it fall or not even a sound only can hear high sounds over 60 decibles and higher.. need someone with better understanding toward me …
    thank you

  8. bree says

    i have a question more than a comment. how do I find out how many text messages I have sent each month? last month they just started the 1000 free texts. it used to be .2 min per text. but last month I supposedly ran through my thousand texts by the 10th of the month and it started taking 1 whole min per text I was completely out if min by t15th of the month, there is no way, not even close, that I used 1000 texts, I doubt I made 300 texts. I don’t text that often, I have googled it, and read all over ,and no where does it say anything about text messages. so my question is,” how do I check my remaining texts orhow many have I used,either way obviously”

  9. Christopher Joseph Gurucharri says

    am requiring to change from my old cell phone; I now have several phones, and can only use them on phone minutes purchased
    .

  10. Marjorie Rood says

    I need a government phone as I cannot afford to purchase my own. My income is very low and I qualify for food stamps. Please send me an applicaton so I can fill it out.

  11. brenda wells says

    I have a problem my safelink phone isn’t sending messages…… I receive message but the other party isn’t receiving my messages. I checked message settings message center number +13123149810. This always worked but just started happening this month. I would appreciate your help thank you

    • shorty says

      I had that problem, plus my calls wasn’t going through. And my received calls was going though it was going straight to voicemail. I called customer service and they told me to turn off & on my phone and it worked. She told me every time, that happen that’s what I have to do. Turn your phone off & on and see what happens. Hope it works

  12. jennifer h says

    trying to buy mins for my safelink phone can’t do it on the web site (tracFone) because it says my number and ser do not add up. can’t do it with my phone because it keeps asking me for a pin number

  13. David carrow says

    Can I upgrade the phone u sent to a flip phone? I am enrolled as a veteran. Will my free minutes roll to the new phone, if so, how do I do this?

  14. Kelly Sampson says

    My Safelink phone (I am in Maine, using the 250 plan) certainly does NOT offer 250 minutes AND “up to” 1000 texts. I get 250 minutes total, once per month, for use for both talk and text (texts use 0.3 minutes per), and the texts I send come out of that 250. If I am supposed to be getting “up to” 1000 free texts IN ADDITION to the 250 minutes of talk time, something is seriously wrong. Please address this issue/ misrepresentation on your site, as I know I am not the only one who thought there would be texts IN ADDITION to the voice minutes. (That is the way that the Safelink site reads, as well as this site) ???

  15. Linda. sterling says

    Some one has taken my phone. need to know how to replace it. and shut the other off.My number on my safe link phone is 410 422 **** my address is ****** creek view dr princess anne md 21853

  16. Karen Brooks says

    My Safelink TracFone was turned off on Nov. 1, 2014 because I would not BUY AIRTIME. I had Plan Option 2 and I never stopped using my phone. I had to file a complaint with the FCC.

    On Sept., 2013 Federal Communications Commission fined TracFone 4 million for charging Lifeline customers. See: File No.: EB-IHD-13-00010668
    TracFone Wireless, Inc.
    NAL/Acct. No.: 201332080029
    FRN: 0006855639
    NOTICE OF APPARENT LIABILITY FOR FORFEITURE
    DO NOT PAY MORE, DO NOT BUY AIRTIME.

  17. Lance says

    Didn’t receive mins this month and called to ask why. They said someone else in my household had another phone receiving discounts through Safelink, which is not true. Asked to speak with supervisor & was denied. They said I had to reapply. BS!

    • Karen Brooks says

      You will not get your minutes. They continue to give everyone the run around. See, FCC. website I enrolled again.

  18. Brenda Dubose says

    I didn’t receive my minutes for October or Nov. I called entered 555 and did everything, still no minutes. What am I suppose to do

  19. Lisa says

    You should really give unlimited talk time min an give the internet for free to the poor people why you may ask the library is free an has free internet but they only give one to two hours per person an for many it may be to far to walk to an they don’t have money for transportation so they have to go ever day to fill out job applications to try to get a job an it is takes a lot of time to do these so if they were given a free phone with internet they could do these from there phone yes it’s a better way to help those looking for work an as for the 250 min of talk time it’s not enough there are people that will use up min very fast the need to be put on hold to talk to the doctor to make a appointment there on the phone getting directions to a job interview ect see what I mean an they can’t afford to buy air time

  20. Ellen sumner says

    I haven’t had mins on my tracfone in2 or 3 months i did the phone calls gave them my information that still do not do any good then they send me the application to sign and still no mins then they send me a letter saying someone at that address has a tracfone i sent the letter back saying the man who use to live there did i just move in this house in april and i don’t that man and still no mins for me why do they have to give you 2 or 3 different numbers to call to get your mins who ever need to get there stuff fixs this is some BS

  21. Kandy Beaudin says

    Trying to get a phone number to talk to someone about my phone but every number is just a recording and i cant talk to anyone …. my phone is in a locked code and i cant unlock it i need help please

  22. srainey says

    I have been trying to activate a new sim card that was sent to me by safelink wireless .I have not been able to I called and was told I would get activation in 1 hour that was 3 hours ago

  23. Matthew teale says

    Just call 1800 378 1684 and ask for a representative and a man or women should awnser and tell them youll did not get yalls monthly minutes and the ask you to put in some codes into your phone then you should get your monthly min

  24. alex priest says

    i keep trying to apply for phone but it keeps stating someone already receives one here but that is not true

  25. peter chulack says

    tried to buy minutes now phone says pin blocked enter puk cannot use phone need help please send email on what to do.phone # 239-288-**** help .

  26. John Longaberger says

    The 250 minutes that are usually added on to my phone at the beginning of each month were not added at the beginning of October. Can you please tell me why and see if it can be fixed.

  27. Mae Julia Baker says

    For the month of aug, sept, and oct. I have not received my minutes for these months. I call and I use th 555 number but have not gotton them as yet. I am 70year old and I do have to have my phone for doctor appointment and all. Please email me about what the problem is.
    Thanks

  28. how do i change my plan? i only get 68 min a month and need more now that im on social security for being disabled. says

    I would like to change my plan now that I’m retired and disabled. I don’t know how. I will look forward to your response. Thank you very much.

  29. Sheila Dempsey says

    When I tried to apply to safelink.com I was told that I had an account pending. Can you tell me if I will get a phone? Thank you.

  30. Tracy McLellan says

    There is no instruction readily apparent here for how to buy these minutes. I knew this was going to be a hassle.

  31. Mike says

    I purchased a airtime card at Radio Shack for $32.00, and found out that Tracphone and Life wireless are not the same company. I had to “barter” the airtime from 750 minutes to a substantially reduced 100 minutes with NO refund, NO rollover time and NO added features.
    Buyer beware…

    • Free Government Cell Phones says

      For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546)
      For Technical Support ONLY: 1-800-378-1684

  32. jerry mineer sr says

    we only have 1 safelink phone and no home phone so why do we need to fill out the paper we got in the mail saying we have several when we have 1 so who ever is tracking isn’t doing people right

    • Free Government Cell Phones says

      The federal government’s records believe there are two there. Just say which one is the one you have.

    • Free Government Cell Phones says

      The FCC is tracking it, and Safelink and the other companies check that database, by law.

    • Sharon says

      Yes they are tracking..I had both Safelink and Aussare for years,,,had to chose which one I would keep.Both where alright.Safelink was the one I kept,because of rollover min,which I don’t use much its great for emergencys(medical ect…when I’m outside the house.

      0

  33. Gina Ewing says

    If I can put tracphone.minutes on my phone why can’t I transfer my service to a better phone that’s a tracphone .

  34. Brenda says

    I mailed my information that qualifies me for my free government phone minutes to Safelink about a month ago and still have heard nothing from them ??? Who do I contact to check the progress of getting my phone?

  35. Yes Why Could'nt i chose a phone says

    it makes no since Yes its free but u should be abel tp pick wat head set u well have To Use in my case my fingers are to big and Cnt typwany think with out hiting 2 buttons at once…..

  36. PAM says

    Since you lose minutes left over at end of month, if i purchase an airtime card, do the minutes left over at the end of the month belong to you or me? Will I lose them?

  37. Jackdashack says

    I presently have a Tracphone that I do not use much because of the cost. The # I have has been mine for a long time and is on many many records and contacts for me. Is this number I have portable? I am on VA disability pension and make less than $12k per year. I have not applied anywhere as yet. Thanks

    • Lee says

      Purchase one Tracfone Wireless Airtime card from Wal-Mart and ask the store representative to help you add the minutes.

  38. elias romero says

    my daughter played with my cellphone and she locked me out, how do i unlock it when i dont know the code

  39. Dennis Carl Bradley says

    I just found out there is no way to get minutes added to the Tracfone on line. What is going on here ??? When you are lucky enough to get help on the 800# the person speaks a language that is not plain to me, I can”t understand them. Don”t ask for the Supervisor, that person speaks the same language…

  40. Phoenix says

    This is a great informational website! Thanks for such a great community service. People who post here– use your brains & stop asking these kind folks for help! They are not your phone company or the govt! If you have problems of any kind getting a phone or with your phone service, CONTACT YOUR CELLULAR SERVICE PROVIDER DIRECTLY!

  41. Diane hebert says

    Doing this for my Mom she received a free government phone. She forgot her password for her voice mail. It say Press star 86 then it says press password and the pound button. We are not able to hear the voice mail . The only thing I have is her phone number Don’t know if you could check why we can’t hear her voice messages. There is 6serial numbers we tried all of them . We tried calling some one we listen to the messages but didn’t help us out .hope this matter can be fixed soon. Thank you .

  42. Ernestine pate says

    Im very dissapointed with my safelink trac phone. I only had it for a month and already its turned off. I still had 57 minutes left on it. I dont know what happened but i do wish that someone could contact me ASAP. I missplaced the telephone number. I enjoyed having it for that short period of time, in fact, I was going to change from assurance wireless to safe link.

  43. william ames says

    and one more thing if i already get the lifeline plan from you all and live in asstiant liveing group home we have like 20 residents here and they want or need a free phone aswell and we all pay differnt amount of rent here and have our own rooms with room numbers on it cause i know in a nursing homes more then 1 person recives the free phone from you all so would it be the same here aswell in a group home?

  44. Tim Locke says

    I am tired of this monthly pursuit of getting my monthly 250 minutes on this phone. Someone please help.

  45. martine oquinn says

    I just had a new phone from you and now the texts aren’t free like before, this is from the same number I had from the old phone you gave me ..

  46. linda fields says

    my cell phone was stolen i need it turned off please and is there any way ican get another one please who do i contact about this i had 4040 minutes on my phone and it was stolen my number is ***-***-****.

  47. DANIEL VALDEZ says

    i am having trouble with my phone how can i get another phone can i go to a store and look into getting one or look in to getting a android powered smartphone plan from $7 per month please let me know

  48. Eileen Hall says

    Can I get a free government in a provider store or do I have to order one though the mail? I live in SSpringfield, MO

  49. peuterey hombre says

    Estilo de la falda larga de la chaqueta hacia abajo, la versión de la sangría del modelo tipo natural, que no se lleva en el cuerpo hinchado. Estilo Bud dulce y linda falda, con un negro medias transparentes de la piel, zapatos de tacón negro, señoras gama completa de los niños todavía.

    • william ames says

      if you have the 250 minutes amonth on the free cell phone and if you run out of minutes can you still send and recive texts

      • Rhonda says

        I’m out of the. 250 mins. I tried to send a text but an error comes up said insufficient airtime balance. ;(. How can u get minutes double when u but more mind? Ty

  50. Amanda Kendrix says

    I still haven’t got my minutes for November 2013. What do I have to do to get them? I already sent a message through y’all last week and still nothing.

  51. Laura Harper says

    Whyhaven’t I received my safelink minutes, I have called safelink and tracfone and still haven’nt got my minutes for November 2013

  52. Javier says

    Lost my phone how do I get a replacement?? Tried the website but sends me back here ..any info will help..do I just sign up again hhmm..might try that.

  53. Thump Clift says

    I have called ‘n filled out the questionform to get this old phone which isn’t working properly, replaced. NEVER has Trac phone complied because they no longer list my phone type ! What the dickens is wrong with y’all ? How does anyone get in touch with a request to ya ? P. O’d !

  54. Laurie Roberts says

    I think this is one of the most difficult websites to work with. I am a case manager and whenever I have to assist someone with an application it takes me forever to actually get to the application. Can this be made simpler.

  55. Joe Vasold Sr. says

    My husband needs a phone please. He had one a few yrs. ago but they didn’t get the verfy and so now he needs an new one..

  56. betty deforest says

    I need a cell phone to call doc appt for my granddaughter she have lots of appt all the time like two or four time a month of appt so please help to get one and when do I get my free phone

  57. Janice J Campbell says

    I draw SSI & I travel 100 miles one way to the doctor & I need a cell phone but I can’t afford to pay for one.Am I eligible for a Tracfone. If so Please call me at ***-779-5490. Thank You

  58. Raymond says

    Hello! safelink just replaced my damaged phone. I still have 150 minutes on the damaged phone.But as soon as they replaced my damaged phone with a new one,I lost all my minutes ,I tried too retrieve my 150 minutes but it replies back and say”s there are no pending updates at this time.where did my 150 minutes go?

    • terri says

      contact tracfone ur min’s prob on ur sim card unless ? found & used them all & long as u can borrow someones phone they prob can help you & would be Nice if tracfone gave us a free # to call but they dont

  59. Carolyn Harris says

    My sister has a free trac phone but we do not know how to access her voice mail and she does not know her password,how to we check it? Also can we add additional minutes to her phone and what would be the charge for unlimited minutes,she does not need text or email.

  60. Kevin Alan says

    Hi

    I Signed up for the Free Cell Phone almost 2 weeks ago but no response . I sent in my Income Tax W whatever form since my Food Stamps card does not have my Name on the card.

    Will I get my Phone any time soon?

    Thanks

    Kevin Alan Cantrell

  61. Jodi says

    I finally got to talk to someone who was in Belize, Central America and he was very nice, BUT he stated that the computers were down and I had to call back in two hours. I waited 47 minutes on hold. AAARRRRGGGGHHHHH

  62. Jodi says

    I lost my phone and have called their 800.378.1684 number and have been on hold for over 25 minutes and I just need to report it stolen and get them to send another one. Anyone have any ideas how to do this. I am afraid that I will have waited all this time and not be at the right number.

  63. Chris O'Brien says

    I am not getting my Safelink monthly minutes on time since I replaced my original phone, which broke and I had to replace with another Tracfone I paid for myself. I have had to enter the “555” airtime code since I got it to add my March minutes. Now I can’t get my April minutes and I am told that there are “no pending updates for my phone at this time.” Again, I did NOT receive my April Safelink minutes. Why is this a problem with my replacement phone?? How do I get my minutes??

    • Cheri ROSS says

      The problem is you purchased a Tracfone, rather than waiting for a replacement phone from Safe Link, & your new phone is not 1 of the 3 phones used for used by Safe Link. Even tho its activated, your new serial(esn)# that identifies that phone, is evidently not compatible with the Safe Link’s automated system, that adds minutes to a BULK SET of Safe Link identified serial #s vs a Tracfone”regular”cell phone consumer’s serial #’s.

  64. Debbie says

    I have a trac-phone from the goverment and it doesn’t work in my area, I have called repeatably about this phone and never get a person who can understand english, The minutes added up to over 800 still i can’t use it, when i tried to explain this to the trac-phone people that i know is not in the USA, constantly explaining to them the problem & the company stopped adding minutes because i have to go 10 mile away from my home to use it, So they finally seen that it doesn’t get out on my zip for me to use it they had me to call a different provider so i would have it, I am on oxygen for a severe lung problem & the disc in my back has taken my ability to walk and i really need a phone just in case i need help, anyway i called the # &kept getting the non english speaking trac-phone answering center & by the way they sure can’t speak or understand simple words,I told this man what was going on, that the phone would not get out and i needed a different one , i explained to him that they stopped adding minutes because of this, He kept repeating( if you no got minutes call a #) he was giving me,he talked like that, after 30 minutes of trying to get this towel head made me so angry that i cursed him out and told him to put some one on the phone that really spoke & understood english same o same o, he kept saying he spoke english so i get frustrated again ended up blowing my stack and throwing it away, for god sakes if your going to help the poor people in the U.S. pay for real americans hat speak and under stand english, Don’t make the same mistake if you get a trac-phone return to sender

  65. Dave B says

    Be careful. Safelink will steal your minutes therefore stealing your money. I have a Tracfone which I had purchased 2 months before being enrolled in Safelink. I had 1324 minutes that the stole from me even though the airtime card I bought originally gave me a year to use those minutes. I specifically asked the Safelink rep about that before choosing my plan and he told me that my existing Tracfone minutes would not be affected. That was a lie. So it DOES NOT matter how much time the airtime card gives you. Safelink will steal your minutes after 3 months.

  66. adranna valenzuela says

    i was trying to get a lifeline free cell phone by goverment can u please tell me who gives them out please

  67. daniel robinson says

    I’ve been trying to get my minutes for my safelink account and have had no response whatsoever. What have I done wrong. Will you please send me the minutes promised this month to this new number 480-287-0559. I feel like I’ve been put in a singularity that says don’ t help him…. keep him suffering. Someone please talk to me!

  68. ada parker says

    i use to work for safelink for 3 weeks i worked when it came time to pay my supervisor refuse to give me my money when i called the safelink line they could not help me who can i talk to to get the money i earned

    • Kelsey says

      Call human resources, or the corporate office. They should each have a copy of your hours were and what you were supposed to be paid. If they still say they can’t help you, you should probably sue your boss, because that means he did not put you into the computer system as an employee and you have been working for free. If you have any proof that you were working and what hours you worked, that would also be helpful. Good luck!

  69. Nicole says

    I do not have the “add minutes” option on my phone under PREPAID, it just starts with “my ohone number”. How do I add minutes?

  70. Vivian Souders says

    My mother has a hearing problem, so she can not talk on the phone. Her talk plan minutes would be useless to her for she can only text. Is there a company or plan for that would be better suited for her?

      • Lor A. says

        Nancy I originally got the 250 min plan cause I didn’t text and thought having the the extra minutes would be good for me.Then this summer I started texting and I took notice it was cheaper.They say w/ that 250 0ption that it deducts a min each time.Not true.A short tex deducts 20 sec. medium 40 sec and long ones 60 sec.I have been texting ever since.I have safelink but you might wana look into assurance.They sell 10 dollar refill min cards and safelink staerts at 20!!!! Good luck

  71. JANET S says

    I ordered the safelink fone, then i moved and the post office sent the fone back. Does anyone have a number to call for lost and or stolen fones from safelink?

  72. Shellie Cotton says

    Dear Sir or Madam,

    Dear Sir or Madam, I received a old blackberry phone from Tag phone company about 2 weeks ago. I put it on charge 2 days ago and it has totaly quick working. these phones that are sent out to people needs to be checked out real good. I need another phone.

  73. Cynthia Avey says

    I got a free phone and service and the phone I revived was an old used phone and x2 they sent me batteries for the phone and keeps saying bad battery! Well then I asked for a pre-paid postage sticker to send me to return the bad phone from the http://www.yourtelwireless.com/ and they told me I had to pay the postage! I do think that they are not really testing the phones and charging testing batteries at all so I got a bad phone from them so I am trying some one else! That company is giving out bad phones! And expect us to pay the postage not good I say! What do you think on that wireless company now?

  74. myriam pabon says

    My daughter applied for this phone but Sorry this phone does not work. When you talk, it get disconnected constantly and you “ofcourse loose your minutes”. They keyboard takes forever just to enter one work and when you do it gives you the wrong letter. Turns off by itself….the connection is bad….I rather pay for a good phone. Im in the process of mailing it back. No thanks!

  75. jaime shultz says

    I would like to know if there is any way we can upgrade the cell phone that we received through safelink. and if we can how do we go about it.

  76. kesha johnson says

    Hello, I am so confused I have assurance wireless and I have a couple of minutes left on my phone, and I have been trying to add minutes on this phone and I have went to top up but still nothing. What do I do now?

  77. Patricia Olds says

    I am wanting to add minutes to my sister’s phone I have a top up which I purcahsed for additionla minutes. Can I add form the web site? We are two differnt parts of the cisty? thanks for reponding.

  78. Deborah Slaughter says

    I havent received my 250 mins. for December. Itried the 555 method and it didnt work. I have called all available phone numbers and didnt get any luck. I need to speak to some one so Ican get the minutes on my phone. You can call me at 330-***-****. y track phone # is 330-***-****.Thank you Deborah Slaughter

    • Barbara Malone says

      I did not get my 250 minutes for December 2014. My balance remains at 108 minutes – and I have the 250 [non-roll over] minutes plan. I have turned off/on my phone. still have 108 minutes. I have called the 800# – no personal help. My account is current, says that I am on the 250/month plan – but I did not get my 250 minutes for December.

  79. Magda Batlle says

    I received a letter from Safelink and the sample of tracphone cards, I called is no way to get the right one,1-800-378-1684 I want to buy the one is 60 minutes with 140 bonus a total of 200 minutes and 90 days service. My safelink was cancelled since I do have a discount on my home phone. I want to keep the phone safelink and I want just to take this offer that came with the letter.tell me what to do.

    • Free Government Cell Phones says

      You can buy a Tracfone phone at Radio Shack or elsewhere for $10. Just dump that phone, buy a new Tracfone, and then use the promo code to add minutes. Radio Shack doubles your minutes, so you’ll get even more.

  80. Melissa Brown says

    FYI you CANNOT (at least I can’t) purchase tracphone minutes on the tracphone site for a safelink phone. I have tried and get a message that my phone number is already connected to another account. I messaged Tech Support and they informed me that you have to call Tracphone to get minutes added over the phone (and you have to have time left on your phone to do so, so plan ahead). It took me 20 minutes to add minutes the last time I called because the foreign girl I spoke with wasn’t entering the promo code properly. I ended up having to speak with a supervisor and complained enough to get reimbursed for the 20 minutes that should have only taken 5.

  81. Davjohn says

    For the ones that didn’t understand the site, go to safelink.com and click apply. Take it from there. It’s easier.
    All states will have the Safelink phones. If your area doesn’t have them yet, keep checking back. There is no set time table. You might find more by clicking the “Contact Us” link on safelink.com.

  82. rosendo rodriguez says

    i would like an application for the free government cell phone but dnt quite understand your web site on how to apply please get back to me
    thanx rosendo

  83. Laquasha Wilson says

    Hi, I just wanted to know when was the government gonna bring the free cells phones to Minnesota low-income families

    • RevSue says

      My Blog will be active soon: “AskRevSue ” For Now—-

      go to Safelink.com and you will be able to either 1). fill out an application there or have one sent to you. 2) If you cannot do this, call information and get the toll free number for Safelink.
      There are certain criteria you need to meet, (income, govt. programs etc..) but you will get a chance to get a free phone.
      One other company (I feel secondary to Safelink) but they offer almost the same thing is– Assurity Wireless… Do the same with them. Different criteria.
      These companies use different carriers with govt. contracts).
      I hope this helps everyone out there who can qualify for a phone…
      If you do, you can add minutes buy buying a tracfhone card and getting codes from the Internet to add even more minutes for free.

      I hope this helps everyone and do pass on the information… Everyone DESERVES a cell phone… Emergencies DO exist.

      Peace, Clarity, Prosperity and most of all, — May the Love of God surround you and yours and lead you in your every thought and step — All Ways.
      Blessings,
      RevSue