Contact Us

If you have a support question, our preferred method of answering is through our Facebook page. Just go to our Free Government Cell Phones Facebook page, Like it, and ask your question. We’ll post an answer right there for you.

Otherwise, use the contact form below.

Don’t forget to check our Frequently Ask Questions page before contacting us with a question.

If you are looking one of the major cell phone vendors, here is their contact information:

Assurance Wireless
P.O. Box 686
Parsippany, NJ 07054

Safelink Wireless
9700 N.W. 112th Avenue
Miami, FL 33178
Enrollment and Plan Changes Support: 1-800-977-3768
Technical Support Only: 1-800-378-1684

ReachOut Wireless
Nexus Communications, Inc.
P.O. Box 247168
Columbus, OH 43224
Enrollment Support: 1-877-870-9444
Technical Support: 1-888-820-6587
Customer Service: 1-877-870-9222
Fax: 1-877-870-9333

Contact Form

IMPORTANT: Remember, we are not the cell phone company, but an information and news site about the free cell phone program. We cannot answer any questions such as why your phone isn’t working, how to get a new battery, who your provider is, why it’s taking so long to get your phone, how to add minutes, etc. Please don’t contact us with those types of questions.
23785 El Toro Road
Suite 230
Lake Forest, CA 92630

Please read our important note in bold above before posting. We cannot answer questions that should be directed to your phone provider.

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