Free Government Cell Phones

Lifeline phone service provides free cell phones to America's financially disadvantaged

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Safelink Wireless Free Cell Phones

<< All Free Cell Phone Providers

Best plan: Get a free smartphone, unlimited talk, unlimited texts, plus 25GB data each month.

NOTICE: Thanks to the new Affordable Connectivity Program (ACP), you can now get Unlimited Data AND a free government cell phone at the same time. For more info, click here

SafeLink Wireless is the largest, oldest and best known of the companies that offer free cell phones through the government’s Lifeline Assistance program. Millions of needy Americans in 40 states, the District of Columbia and Puerto Rico are already talking and texting on Safelink cell phones.

Those states are Alabama, Arkansas, Arizona, California, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia and Wisconsin.

SafeLink Wireless gives you the choice of enjoying free cell service on your own phone. Or you can apply to receive a new cell phone AND free service.

The Safelink Lifeline and ACP Plans

Here are the Safelink Lifeline and Affordable Connectivity Plans that you can choose from:

Lifeline + ACP

    Free smartphone or BYOP (Bring Your Own Phone)
    Unlimited talk
    Unlimited text
    Calls to Canada and Mexico
    25GB high speed data
    Up to 5GB of hotspot data

Lifeline Plan

    Free SIM card
    350 voice minutes
    Unlimited texts
    4.5GB data

ACP Plan

    Free SIM card
    Unlimited talk
    Unlimited text
    Calls to Canada and Mexico
    10GB data
    (Includes 5GB of hotspot data)

How to Qualify for Lifeline

Are you eligible for a new Safelink Wireless phone number? Be aware that guidelines vary by state but you’ll probably qualify if you participate in a public assistance program such as any of the following:

  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans Pension and Survivor's Benefit.
  • Bureau of Indian Affairs General Assistance (BIA)
  • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
  • Tribal Head Start (only those households meeting its income qualifying standard)
  • Food Distribution Program on Indian Reservations (FDPIR)

If you don’t receive any of these public assistance benefits, you may also qualify if your total household gross monthly income is low enough.

How to qualify for the Affordable Connectivity Program (ACP)

The rules for ACP eligibility are the same in every state. A household qualifies if:

  • A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:
    • Participates in any of the following assistance programs: SNAP, Medicaid, Federal Public Housing Assistance, Veterans Pension or Survivor Benefits, SSI, WIC, or Lifeline;
    • Participates in any of the following Tribal specific programs:
Bureau of Indian Affairs General Assistance, Tribal TANF, Food Distribution Program on Indian Reservations, or Tribal Head Start (income based);
    • Participates in the Free and Reduced-Price School Lunch Program or the School Breakfast Program, including through
the USDA Community Eligibility Provision;
    • Received a Federal Pell Grant during the current award year; or
    • Meets the eligibility criteria for a participating broadband provider’s existing low-income internet program.

Compare Safelink Wireless with Other Lifeline Companies in Your State

There are many other free phone service providers you your state. This is just one. In every state there are many options, often over a dozen companies to choose from. Plans and phone choices often vary substantially between providers and you owe it to yourself to look at them all. To compare plans, begin with our state-by-state free phone service page and click on your state to see what’s available.

Contact Safelink Wireless:

Website: www.SafelinkWireless.com
Phone: 1-800-Safelink (723-3546)

Further Reading on Safelink Wireless

Crisis in free government cell phone program: Will new demands kill off service providers? - All Lifeline providers are required to offer customers 4.5 GB of data/month, an increase from 3.0 GB per month.
Man sues Safelink Wireless for cancelling his free government cell phone - We agree with Safelink on this one: If you don’t follow the rules, you get terminated. We’re surprised the court is cutting this guy this much slack.
Which companies offer the best free texting plans? And which ones offer the worst? - Now that the FCC's new Lifeline rules have gone into effect, we though it might be interesting to see which companies are offering the best texting plans. And which ones are offering the worst plans.
Don’t enroll at a street tent: Check around before you choose a free government cell phone company - We know it's tempting to enroll with a street vendor when he says, "It's free!" But the truth is that other companies probably offer other plans that are far better than the one that guy sitting in a booth is offering you.
California Lifeline explosion: More companies, more unlimited plans, more great paid plans - The competition in free government cell phones is getting stiffer in California and that's great for consumers because more companies are now offering free unlimited minutes and text plans.

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  1. If you are going to ask "how do I get a cell phone?" go here instead.
  2. If you are going to ask "how do I get a replacement phone," go here instead
  3. We are not your cell phone company. All technical questions should be asked of your vendor.
  4. Your comments are moderated, and we will manually approve those worth publishing within 24 hours.

Comments

  1. TAMMIE Hensley says

    February 2, 2023 at 1:35 am

    I pay for internet I don’t stay on my phone I’ve seen people play games all day and night nothing never get said to them .I use my phone mostly for looking up stuff.I think that’s one of the reasons they were gave to us to help people.Learn and help family’s. They shouldn’t be allowed to just take my data This isn’t the first time I’m not a child.TMobile has no right my dad has cancer and if you don’t like your job find another one.ya it defaulted after I factory reset it.Im using my house wifi this is crazy If I could Afford a phone it wouldn’t be T-Mobile.

    Reply
    • Free Government Cell Phones says

      February 2, 2023 at 5:35 am

      T-Mobile does not participate in the Lifeline free government cell phone program, Tammie.

      Reply
  2. Kim Do says

    December 15, 2022 at 1:14 pm

    I am receiving disability benefit, i apply 3 weeks ago, but i did not received benefit , it is pending…pending ( SAFELINK WIRELESS )

    Reply
    • Free Government Cell Phones says

      December 15, 2022 at 2:56 pm

      Have you spoken to your service provider’s customer service team?

      Reply
      • Caitlyn says

        December 16, 2022 at 2:14 am

        I received the information saying I had a tracking number through FedEx for a safe link phone. I went to track it and FedEx said invalid. I don’t understand if it’s coming or not..

        Reply
        • Free Government Cell Phones says

          December 16, 2022 at 3:00 am

          Contact your service provider’s customer service team to ask for an explanation.

          Reply
  3. Donna Summers says

    December 3, 2022 at 10:30 pm

    My phone has been stolen can’t get in touch with safelink

    Reply
    • Free Government Cell Phones says

      December 4, 2022 at 1:18 am

      Have you visited its website? Or tired borrowing a friend’s phone?

      Reply
  4. Jack says

    November 21, 2022 at 6:13 pm

    How long does it take for safelink application to process it keeps saying pending for me

    Reply
    • Free Government Cell Phones says

      November 21, 2022 at 7:08 pm

      Most companies say it will take a couple weeks. Our readers have often said it took three or four weeks or even longer. How long has it been for you? Have you contacted your service provider’s customer service team to ask “How long?”

      Reply
  5. Pamela Check says

    November 13, 2022 at 1:06 pm

    I am a Lifeline customer that recently tried SafeLink and had a terrible experience. Without a working phone, I can’t call anywhere, and that is the only way to contact SafeLink; no email or FB Messenger. They have a Facebook page, but you can’t message them through it. When I left a comment to this effect for them on their SafeLink Facebook page, they left the link to their website that tells you to call them. When I applied with them, my status said Verified, but they didn’t send an email or letter acknowledging me. Worse yet, I NEVER RECEIVED A PHONE FROM THEM. They did, however, send an email threatening me if I did not activate my phone, which did not accept replies. I find their company fraudulent.

    Reply
  6. Victoria Read says

    October 15, 2022 at 3:41 am

    I have been with SafeLink for years and Never a problem!
    They offer free, great customer service as well as good connections when using your phone.
    I can’t say the same for CC.
    I always used my SafeLink phone for emergencies, a second phone but I am gonna transfer my phone from CC to SL and be done with a monthly charge for service that doesn’t work most of the time.
    You will be Happy with SafeLink so hurry up and get your free phone and service today!! Be happy!!

    Reply
  7. Sandra says

    October 5, 2022 at 8:12 pm

    The Safelink company was bought by Verizon and is migrating to a CDMA phone system shortly. Anyone with a GSM phone is being informed that their service will end, and solicited to receive a new cell phone free or discounted.

    According to their website at https://extras.safelinkwireless.com/en/network-changes customers can also get a new SIM card. However, their customer service does not know this, nor am I able to purchase the SIM card from their online store, once I enter my Lifeline phone number. No one can help me and I have spent 3 hours so far trying to get through to someone. Perhaps spoke with 8 people. I keep getting transferred around to different departments including technical support.

    I contacted TracFone (the parent company) and they are sending me a SIM card.I hope it works. However another rep I spoke with said that if I got a Tracfone SIM card I would have to purchase a new plan, and not remain in the Lifeline program. We’ll see what happens.

    I am posting this so others who need a new SIM card from Safelink can see what I have been through. If anybody did something different that works please post it. Or alternately if anyone knows how to get in touch with someone at Safelink who isn’t just reading scripts, post that too.

    Reply
    • Sandra says

      October 24, 2022 at 11:21 pm

      Sandra here with an update. I received the SIM card that Tracfone sent, and it was the wrong kind of card. Oh well!
      The next way I tried to get Safelink new network’s SIM card is to speak with the “Sales” department at Safelink, and order one for 99 cents. Supposedly it is on the way to me. I will update as to whether it works upon arrival.

      This is important for people who have a CDMA phone and want to get a SIM card to update to Safelink’s new Verizon-based network.
      (They are trying to force everyone to get a new phone instead of a SIM card for some reason.)

      Reply
      • Free Government Cell Phones says

        October 25, 2022 at 12:14 am

        Thanks for the update, Sandra. Our readers will be interested in the next chapter of your saga.

        Reply
  8. Cassandra says

    September 14, 2022 at 10:26 pm

    I don’t have an address how can I find a representative to get a SafeLink phone

    Reply
    • Free Government Cell Phones says

      September 15, 2022 at 8:55 am

      Unfortunately, Cassandra, you must have a street address to qualify for the Lifeline program.

      Reply
      • Charlie says

        October 13, 2022 at 6:59 am

        I want to get a free phone

        Reply
        • Free Government Cell Phones says

          October 13, 2022 at 1:36 pm

          You’ve come to the right place, Charlie. Just click around on this website (especially on the navigation bar at the top of the page) for a few minutes and you’ll learn everything you need to know.

          Reply
  9. Jettishka Butler says

    August 22, 2022 at 11:45 am

    I would like a new pH n

    Reply
    • Free Government Cell Phones says

      August 22, 2022 at 12:48 pm

      We’re not your service provider, Jettishka. You need to contact them.

      Reply
  10. george freeman says

    August 18, 2022 at 9:30 am

    company suks spent 3 days trying to activate a phone that they want to send verifacation to that isnt activated which will not go to a phone not activated what moroons.

    Reply
  11. Sherri says

    August 16, 2022 at 6:33 am

    I want to refer a friend to SafeLink

    Reply
    • Free Government Cell Phones says

      August 16, 2022 at 8:43 am

      Not sure why you’re telling us that, Sherri, but we’re always happy to hear from a satisfied customer.

      Reply
  12. Pamela Ann Beard says

    August 8, 2022 at 8:33 am

    safelink is a nightmare, they were bought out by verizon. my byop not does not work, they refuse to send me the free one

    Reply
    • Free Government Cell Phones says

      August 8, 2022 at 8:41 pm

      Please remember that any Lifeline customer can switch service providers at any time. Here’s an article that tells you how to make the switch from one provider to another:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply
  13. Tara Rigby says

    August 7, 2022 at 11:09 am

    Do you guys have tables

    Reply
    • Free Government Cell Phones says

      August 7, 2022 at 4:51 pm

      We strongly urge our readers not to enroll at a street event. They have been the scenes of far too much fraud and abuse. Instead we urge you to enroll by phone or online.

      Reply
  14. Jeff Hobbs says

    August 4, 2022 at 11:20 am

    Why did my local boost telle he knew nothing about the acp and hadn’t even read the pamphlet on his counter and wasn’t interested in even talking about it, Jeff
    Richmond,in 47374

    Reply
    • Free Government Cell Phones says

      August 4, 2022 at 6:50 pm

      We have no way of knowing why any rep tells you anything.

      Reply
  15. michael west says

    July 21, 2022 at 9:48 pm

    these gov phone are a bunch of bull shit 4 of my friends and myself got one and they suck first every one of them company purpose hire foregioners so you cant understand a word they say then it took me over a hour to get threw to punks then three times they said phone will work that was a week ago my family friends and people have had enuff of your phoney bullshit take your sim card and shove it up your ass

    Reply
    • michael west says

      July 21, 2022 at 9:50 pm

      f**k you you useless bitches and your shitty phone hope to see you at wal mart i willk stomp your useless bitch ass

      Reply
      • Free Government Cell Phones says

        July 22, 2022 at 5:17 am

        Three words for you, Michael: Anger management class.

        Reply
    • Free Government Cell Phones says

      July 22, 2022 at 5:17 am

      This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. That being said, we really regret that you are not our customer because you sound like a real charmer, Michael.

      Reply
  16. Latreina Rankin says

    July 19, 2022 at 10:18 am

    How do I get a cell phone

    Reply
    • Free Government Cell Phones says

      July 19, 2022 at 11:36 am

      Read this website.

      Reply
  17. Allen salazar says

    July 17, 2022 at 2:26 pm

    My name is Allen Salazar I need all government phones under my name closed asap someone using my information thank u that’s all numbers

    Reply
    • Free Government Cell Phones says

      July 17, 2022 at 2:36 pm

      Sorry to hear about your problem, Allen, but we cannot do anything to help you. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider. You can reach your service provider’s customer service team by calling 6-1-1 on your free government cell phone.

      Reply
  18. Riley Ellis says

    July 14, 2022 at 1:50 pm

    Did not get it .

    Reply
    • Free Government Cell Phones says

      July 14, 2022 at 1:57 pm

      Contact the company you enrolled with, Riley.

      Reply
  19. Robert E Lewis says

    July 11, 2022 at 12:37 pm

    SafeLink upgraded my free phone …I had a flip phone..they sent me a new phone which I received Friday July 8,2022….
    I have been hung up on a minimum of 12 times while trying to reach technical support….I have spent 3 days trying to get phone service….I am beyond frustrated…All I want is my phone number assigned to my new phone…someone in your service disconnected my old phone…now I have No phone to use…..
    Is there anyone capable of helping me???????..

    Reply
    • Free Government Cell Phones says

      July 11, 2022 at 2:21 pm

      First, Robert, understand that we are not Safelink. This is an independent informational website and is NOT affiliated with any Lifeline free government cell phone service provider.

      Any Lifeline customer can switch service providers at any time. Here’s an article that tells you how to make the switch from one provider to another:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Which provider and plan to choose? You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply
  20. Mark says

    July 6, 2022 at 9:53 am

    Why does Safelink shut off my phone every month for the last three months for five days or more?
    I am qualified to get the service, and have been with them for years. I filed another compliant against them with the BBB. I’m still waiting.

    Reply
    • Free Government Cell Phones says

      July 6, 2022 at 10:02 am

      No way for us to know what’s going on with your account, Mark. But have you called 6-1-1 on your free government cell phone to speak to customer service about the problem?

      Reply
  21. Latisha Johnson says

    June 25, 2022 at 7:42 am

    I need a free cellphone today.. mail it to latisha Johnson at (ADDRESS DELETED).

    Reply
    • Free Government Cell Phones says

      June 25, 2022 at 7:53 am

      That’s not the way it works, Latisha. You need to find out if you qualify (see the navigation bar at the top of this page) and then enroll with a specific company. Here’s where you can find all those companies and the various free plans:

      https://www.freegovernmentcellphones.net/states

      Reply
  22. Cory Ivey says

    June 20, 2022 at 4:51 pm

    It said I was approved and it would be sent in the mail is there a time frame how long it takes and why didn’t I get an email or anything confirming that’s all I need to know thank you

    Reply
    • Free Government Cell Phones says

      June 20, 2022 at 4:57 pm

      Timeframes are fluid things in the Lifeline world. Some companies say it will take two weeks, others say three or four weeks. A number of readers have said it took far longer to get their phones delivered. Good luck, Cory.

      Reply
  23. Kelly Pope says

    June 3, 2022 at 9:32 am

    Which free governmental phones does safe link provide in NC?

    Reply
    • Free Government Cell Phones says

      June 3, 2022 at 10:19 am

      There’s no way to answer that question, Kelly, because the phones are sent out randomly. The person who enrolls immediately before you may get one kind of phone, you may get another, and the person who enrolls immediately after you may get a third kind.

      Reply
  24. Sondra Wulfsen says

    May 24, 2022 at 7:55 pm

    I often go to Walgreens to buy home appliances, the prices here are quite reasonable and every time I come here I often use the discount code on the DazzDeals website, last week I saved 20 bucks

    Reply
  25. Lakeshia Lewis says

    May 4, 2022 at 8:51 am

    How do I become an employee distribution

    Reply
    • Free Government Cell Phones says

      May 4, 2022 at 1:22 pm

      Every company is different, Lakeshia. You need to contact the company directly to find out how they handle enrollment and if they are currently hiring.

      Reply
  26. quinton jackson says

    April 29, 2022 at 8:59 am

    I would like a cell phone so i can keep in contact for i am trying to look for a job.

    Reply
    • Free Government Cell Phones says

      April 29, 2022 at 9:10 am

      You can find all the providers and plans available in your state here:

      https://www.freegovernmentcellphones.net/states

      Reply
    • Chris yonko says

      May 31, 2022 at 10:58 pm

      Hey my name is Chris I’m with safelink street team members & we are hiring while we run multiple programs if your local in the bay area we have a bunch of job opportunities for everyone while some say we are the best to deal with

      Email:(DELETED)
      Please contact if interested in a life changing opportunities

      Reply
      • Free Government Cell Phones says

        June 1, 2022 at 12:20 am

        Sorry, Chris, but we cannot post your email address because we have no way to verify the details.

        Reply
  27. Jenna Coffell says

    April 26, 2022 at 12:37 pm

    I had my girlfriend sign me up and she put in my wrong s.s.#.Now i have to show paperwork that’s gonna take months for me to get a phone and i need a phone a.s.a.p. because i have health issues.I have C.O.P.D. and need to make sure i can call 911 when needed.

    Reply
    • Free Government Cell Phones says

      April 26, 2022 at 1:45 pm

      One solution would be to switch to a different service provider. Here’s an article that tells you how to make the switch:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  28. Linda m says

    April 14, 2022 at 3:23 pm

    I’ve been on phone 3hours with safelink. I’ve had my free phone for few years. With unlimited talk and text. They shut me off today no warning. Said I have 1000 minutes none left. No I have unlimited. I got the run around put codes in told me fixed, transfer me to others then disconnected on 3rd transfer same call. My 10th call I got young lady who had to ask her manager for minutrs(what,).hung up shut oh off 10 mins like told to I had no faith this time. 🙏 I have it working but I have till 1st and she said I have minutes for few on calls. What happened to my unlimited minutes. I’m grateful she turned it on. I have kid my only ph. Nightmare this has been.

    Reply
    • john strophy says

      April 26, 2022 at 6:37 am

      To solve this issue for once and for all Linda contact the FCC .They did this type of behavior to me too gave me the run around less then 1 month the problem was taking care off . They bill the government for services they do not provide.

      Reply
  29. Walter J Hopkins says

    April 2, 2022 at 11:37 am

    A representative of Safe Link came to door last evening and offered a free cell phone. She asked me show ID and an SSI receipt of this past year. I accepted the phone and signed for it. Do I now have absolutely free use of this phone, accept within calling time limits?

    Reply
    • Free Government Cell Phones says

      April 2, 2022 at 1:03 pm

      We hope the man really worked for Safelink, but you won’t know until you find out if your phone works. In the future, PLEASE don’t give any personal information to anyone who comes to your door claiming to represent a company. Call Safelink customer service to find out if you are really one of their customers.

      Reply
  30. Free Government Cell Phones says

    March 29, 2022 at 12:26 pm

    You don’t have any phone with us, Roger. This is an independent informational website, NOT a service provider.

    Reply
  31. Dainhen Butler says

    March 21, 2022 at 3:23 pm

    How do I become a provider? How can I get paid to give these phones away?

    Reply
    • Free Government Cell Phones says

      March 21, 2022 at 4:08 pm

      Each company has different distribution methods, Dainhen. You need to contact each company’s corporate sales team.

      Reply
  32. James Sydensricker says

    February 15, 2022 at 8:45 pm

    My cell phone was lost.

    Reply
    • Free Government Cell Phones says

      February 15, 2022 at 9:29 pm

      Check out this article:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  33. Lewis Taylor says

    February 15, 2022 at 11:57 am

    My SafeLink phone gets no video or ebay!?

    Reply
    • Free Government Cell Phones says

      February 15, 2022 at 12:14 pm

      You need to speak to Safelink customer service, Lewis. You can reach them by calling 6-1-1 on your free government cell phone.

      Reply
  34. Crystal Trejo says

    February 3, 2022 at 5:56 pm

    My phone is not working properly, I can call but I can’t hear anything on my phone and I’m hearing impaired and my phone will not charge at all. So what do I do?

    Reply
    • Free Government Cell Phones says

      February 3, 2022 at 10:05 pm

      Contact your service provider’s customer service team by borrowing a friend’s phone.

      Reply
  35. V says

    February 1, 2022 at 9:32 pm

    Ok I enroll with lifeline SafeLink year ago and got SIM card and used my phone ,now my phone is broken and they refused to give me new phone what I have to do? If I disconnected the service with them could I reapply to get new phone with service under the lifeline again or I will refused

    Reply
    • Free Government Cell Phones says

      February 1, 2022 at 10:33 pm

      Your best bet is the option you described. Here’s an article that tells you exactly what steps to take:

      https://www.freegovernmentcellphones.net/states

      Reply
      • Wayne Ralston says

        April 22, 2022 at 9:57 pm

        Phone not work anymore

        Reply
        • Free Government Cell Phones says

          April 22, 2022 at 11:39 pm

          You have a couple choices. First, you can contact your service provider to see if it will give you a free replacement phone. Some companies will replace a phone as often as annually, others will not replace them at all. Second, switch to a different service provider and because you are a new customer to that company, you will be given a new smart phone.

          Reply
  36. Leyda Manso says

    January 30, 2022 at 6:16 pm

    Hi. One of your representative told me that my phone is not compatible with the new technology and that I have until Feb.22/22 to get a new one. That’s why I’m asking for a new one.

    Reply
    • Free Government Cell Phones says

      January 30, 2022 at 7:32 pm

      “We” don’t have representatives, Leyda. This is an independent informational website that has absolutely no connection to Safelink. You need to speak to Safelink’s customer service team.

      Reply
  37. robert says

    January 18, 2022 at 2:50 am

    my girlfriends cell phone through qlink was stolen, she paid for a replacement and wiated for 2 months but in the meantime she needed a cell phone for dayto day use and direct deposit updates so she applied with a differents lifeline provider and was approved and recieved a new phone with new provider. 2 weeks later her replacement phone arrived in the mail from qlink so now she has two cell phones. What should she do?

    Reply
    • Free Government Cell Phones says

      January 18, 2022 at 3:15 am

      She needs to cancel that Q Link phone and account IMMEDIATELY. She never should have been approved by the second company because her name should have been picked up in the Lifeline data base. Only one phone is permitted per household.

      Reply
      • Sylvia. Boggs says

        February 21, 2022 at 4:31 am

        I think it’s good that someone othe= is looking out. 4. People. On low. Income. Way 2. Go. Good. People. Amen. God. Bless. Sylvia. Boggs

        Reply
  38. james says

    January 18, 2022 at 2:38 am

    can I use safelink and a lifeline phone?

    Reply
    • Free Government Cell Phones says

      January 18, 2022 at 3:15 am

      We’re not quite sure what your question means, James. Can you clarify?

      Reply
  39. Nancy B. says

    December 27, 2021 at 1:37 pm

    Need to enrolled to get a new phone.

    Reply
    • Free Government Cell Phones says

      December 27, 2021 at 2:40 pm

      Go for it, Nancy.

      Reply
  40. Kelly Barnhill says

    December 4, 2021 at 11:49 pm

    I need a cell phone

    Reply
    • Free Government Cell Phones says

      December 5, 2021 at 6:30 am

      We provided the contact info you need up above in the article.

      Reply
    • Graciela DE LA Rosa says

      December 22, 2021 at 8:05 am

      I need a cell phone please thank you understanding gracedelarosa

      Reply
      • Free Government Cell Phones says

        December 22, 2021 at 12:10 pm

        We are not Safelink, Graciela. This is an independent informational website. You can contact Safelink with the contact info provided in the article above.

        Reply
    • Catherine Washington says

      January 19, 2022 at 8:52 pm

      Me too badly

      Reply
      • Free Government Cell Phones says

        January 20, 2022 at 8:40 am

        That’s what this website is all about. Just click around a bit to learn more about the program and then you’ll know exactly who to enroll with and how.

        Reply
  41. Mark Gargis says

    December 4, 2021 at 6:23 am

    I’m a resident in Washington state and would like to enroll in a SafeLink wireless phone plan.

    Reply
    • Free Government Cell Phones says

      December 4, 2021 at 7:17 am

      We are not Safelink, Mark, but we’ve provided all that company’s contact info above.

      Reply
  42. Cynthia L. Baker says

    November 24, 2021 at 10:26 am

    I need a new cell phone my was broken I am with Safelink Wireless My address is (ADDRESS DELETED). I have a court hearing coming up and I need a new replacement phone right away. Sincerely Cynthia L. Baker.

    Reply
    • Free Government Cell Phones says

      November 24, 2021 at 12:31 pm

      Whoa! Never leave all your personal info at a public website like this, Cynthia. You’re just begging to have your identity stolen. Now in regard to your question, this is an independent informational website that is NOT affiliated with Safelink nor with any other Lifeline service provider. You need to contact Safelink customer service directly.

      Reply
  43. Vanessa says

    November 21, 2021 at 9:48 pm

    I would like to have a cell phone .please

    Reply
    • Free Government Cell Phones says

      November 21, 2021 at 11:54 pm

      We are not Safelink, Vanessa. You need to reach out to that company using the contact info we provide in the middle of the article.

      Reply
  44. Y says

    November 16, 2021 at 12:44 pm

    I have lifeline from Qlink but want to change lifeline provider and get new phone. Can I keep my current number…On the lifeline program of do have to take what I can get?

    Reply
    • Free Government Cell Phones says

      November 16, 2021 at 12:53 pm

      We’re not sure what you mean when you say “Do I have to take what I can get.”

      Reply
  45. May Galloway says

    November 12, 2021 at 1:15 pm

    Do any of them (the companies offering free service) have unlimited data?

    Reply
    • Free Government Cell Phones says

      November 12, 2021 at 3:24 pm

      All the plans available in your state are listed at this link. You can check them all out:

      https://www.freegovernmentcellphones.net/states

      Reply
  46. Johnny osborne says

    October 31, 2021 at 3:22 pm

    My phone just Quit working I have no service do I need to sign back up you can call me on my home phone if need to 606 673 **** thanks

    Reply
    • Free Government Cell Phones says

      October 31, 2021 at 4:03 pm

      First thing you need to do it contact your service provider’s customer service team. You should be fine as long as your phone has worked within the last 30 days.

      Reply
  47. Renee jones says

    October 28, 2021 at 7:37 am

    Does SafeLink provide a free replacement phone if stolen

    Reply
    • Free Government Cell Phones says

      October 28, 2021 at 7:54 am

      They will not replace a phone because it was “stolen,” but if you have been a customer long enough they may replace it. Contact Safelink customer service to get the latest, most up to date answer.

      Reply
  48. Sheryl G. Lambert says

    October 22, 2021 at 1:37 pm

    Hello – I am wondering if my agency could get some phones to give to the homeless men and women we work with in order to provide them with a means of communicating with the service providers in their areas?

    Thank you ~ Sheryl

    Reply
    • Free Government Cell Phones says

      October 22, 2021 at 3:07 pm

      Each applicant must enroll as an individual, Sheryl. The other problem with your concept is that homeless are not eligible unless they are living in some sort of shelter. Yes, we know that sounds crazy, but it’s one of the rules.

      Reply
  49. Patsy Hayden says

    October 8, 2021 at 7:32 am

    fI need a free phone please

    Reply
    • Free Government Cell Phones says

      October 8, 2021 at 8:20 am

      That’s what this website is all about, Patsy. Click around, read a bit, and you’ll figure out exactly what to do. We can’t summarize 5000 pages of content here in the comment section.

      Reply
  50. Michael J. Bailey says

    October 4, 2021 at 7:14 am

    I had Safelink lifeline phone service, which was approved in May 2021, however, it was canceled in August 2021. When I asked for the reason for the cancelation I was lied to, they say, because I was trying to get another service, which I had not. After being on the phone for about 1/2 hour or more, The Safelink representative, kept starting the application over and over because I answered in the affirmative “Yeah”, Safelink Is really a bad choice at the end, where people have a legit complaint, they make excuses or simply make up excuses for their conduct. I will go to court on this one. I am sick of excuses for depriving me of lifeline service when I have the right to it by multiple proofs. I will have to go to court to get an injunction and damages caused by these incompetent liars.

    Reply
  51. Ronda Fletcher says

    October 1, 2021 at 9:33 am

    SafeLink did not change my no smart phone to a smart phone so I changed companies, they only offer a smart phone to new customers. When I left to another company for a year I checked back to see if they would give me a smartphone to use with the free gigabyte data minutes they gave me, not useable on the little not smart phone they had sent, they would not give me a smart phone still where I could actually use the free data. They said I would have to go back to the non smart phone, if I had it, which I didn’t. I left them so I could actually get on the internet, there phone was not able to do that while giving me free data, but no way to use it.

    Reply
    • Kirby Taylor says

      October 11, 2021 at 7:08 am

      I am looking forward to getting free unlimited minutes from SafeLink wireless this month in October 2021 and free data and talk and texting.

      Reply
      • Free Government Cell Phones says

        October 11, 2021 at 8:39 am

        Please let us (and our readers) know how it goes, Kirby.

        Reply
      • Henry says

        October 11, 2021 at 9:31 am

        The EBB program benefits are temporary and will end either when the money runs out or in 6 months after Health and Human Services declares that the pandemic is over. When that occurs, all EBB subscribers will be returned back to the original Lifeline benefit level. So for some unlimited talk and data will end (except for those residing in states that provide extra benefits for their residents because they provide subsidies to the Lifeline program).

        Reply
  52. James barton says

    September 28, 2021 at 6:02 pm

    Trying to track my phone you were sending me ticket number 124170****
    Serial number of my phone 32018595****
    Imei number 8653560358****

    Reply
    • Free Government Cell Phones says

      September 28, 2021 at 6:13 pm

      We’re not Safelink, James. Contact them directly using the contact info we provided in the article above.

      Reply
      • BILL GILLESPIE says

        February 17, 2023 at 10:49 pm

        You LIER! I know who you are Stephen and you can’t keep getting away with it, MY NAME IS BILL GILLESPIE AND IVE BEEN LIVING IN SPARTA for 42 YEARS!

        Reply
        • Free Government Cell Phones says

          February 17, 2023 at 11:12 pm

          This is what we have to deal with every single damn day of the year.

          Reply
  53. Shaina Curl says

    September 17, 2021 at 4:06 am

    I gave the one I had to my son I can’t afford two phones can I get another one

    Reply
    • Free Government Cell Phones says

      September 17, 2021 at 5:23 am

      Only one Lifeline account is permitted per home.

      Reply
    • Phyllis Mazza says

      September 23, 2021 at 10:08 pm

      Use a different address.

      Reply
      • Free Government Cell Phones says

        September 23, 2021 at 11:25 pm

        That would be … oh, what’s the phrase we’re looking for … highly illegal.

        Reply
  54. ELVIRA RAMIREZ says

    September 15, 2021 at 9:24 am

    I got approved on Sept. 1 but have not received the phone up to now.

    Reply
    • Free Government Cell Phones says

      September 16, 2021 at 11:01 am

      Safelink’s website offers a “Check Your Status” button. Check it out and see what info you can find.

      Reply
  55. alberto antonio loubriel says

    September 9, 2021 at 1:05 pm

    why havent i recieved my phone yet?

    Reply
    • Free Government Cell Phones says

      September 9, 2021 at 1:13 pm

      How long has it been?

      Reply
  56. Todd Smith says

    August 30, 2021 at 5:24 pm

    I left my drivers license and EBT card with two of your manager representatives on University Avenue yesterdayMy name is Todd Smith my phone number is 951-462-**** please call

    Reply
    • Free Government Cell Phones says

      August 30, 2021 at 6:06 pm

      We are not connected to Safelink (nor any other Lifeline company), Todd. This is an independent informational website. You need to contact Safelink and hope like hell the people you left your info with are actually connected to that company. That’s why we urge our readers NOT to enroll at street events.

      We hope you get it all worked out because you come from California’s Inland Empire area, this comment moderator’s old stompin’ grounds.

      Reply
  57. BiteMe says

    August 27, 2021 at 4:36 pm

    SAFELINK/TRACFONE IS THE ABSOLUTE WORST COMPANY TO DEAL WITH, AND THEY SHOULD NOT HAVE A GOVERNMENT CONTRACT!!!!!
    Second time in a year I’ve had to get a new phone (that I pay for) and twice had them tell me what I bought was not an ATT phone, and only ATT is available for the service in my area. Most recently, bought specifically an ATT phone FROM THEM ON THEIR SITE. I finally get the thing, try to get it set up, only to find…I HAVE ANOTHER ALLEGEDLY VERIZON PHONE!!!!! Regardless of who screwed up (THEM, but they’re trying to blame it on me, even though my order forms SAYS ATT!!!!), what is their answer to correct their own f-up? “Buy another phone”. It’s a programme for low-income people, it was difficult enough to buy this phone, which, BTW, they sold me for TWICE THE CURRENT MARKET PRICE!!!!! but sure, let me just keep spending money I don’t have for phone after phone while you sit comfy in your ignorance, hoping you can get it right eventually. I’m sure this site won’t let me call these people what I really think of them, but Steve Small, at the very least, needs to hit an unemployment line.

    Reply
  58. Plum says

    August 13, 2021 at 7:36 am

    Safelink keeps your records on their website. if you search with your enrollment number even after cancelling the service it still shows your address, name and social security. A print out of your sign up form is still acessible despite cancelling the account after 2 years.

    Reply
  59. Carol says

    August 9, 2021 at 3:35 pm

    Why can’t I get a free phone I get Medicaid my name is carol luna (address deleted).

    Reply
    • Free Government Cell Phones says

      August 9, 2021 at 3:52 pm

      Have you officially been denied service? Have you spoken to customer service?

      Reply
    • Henry says

      August 10, 2021 at 8:46 am

      It sometimes depend on where you live or what you enrolled in to get a free phone. In my state, Safelink does not offer a free phone unless I opt into the EBB program. CA often provides a higher subsidy amount in the program for its residents, so CA residents often are offered a free phone, but not other states.

      Reply
      • Henry says

        August 13, 2021 at 2:43 pm

        I just got an email from Safelink about my recent application which was not completed. It says that a FREE phone is provided (with an asterisk to a footnote). The footnote says that a FREE phone is only provided to CA residents and tribal lands residents. Even though CA may be among the most populous states in this country, the footnote means that most US residents are NOT eligible for a FREE phone.

        OK everyone, time to move to CA!

        Reply
    • Lee Cox says

      September 19, 2021 at 6:39 am

      CAROL LUNA, U “CAN” GET A FREE MONTHLY LIFELINE PHONE BUNDLE, IF U GET MEDICAID, FOOD STAMPS, HUD HOUSING HELP, IF UR KID GETS SCHOOL LUNCH, IF U GET SSI DISABILITY, VETS BENEFITS, OR IF U MAKE UNDER 135% OF THE POVERTY LEVEL. THATS ABOUT 14 HUNDREDS AND 70 DOLLARS IN INDIANA FOR 1 PERSON, I THINK.

      EVEN SOMEONE WHO MADE 90 THOUSAND DOLLARS LAST YEAR CAN, IF THEY MADE A LOT LESS IN LAST YEAR.

      CAROL. U CAN GET 2 DIFFERENT BENEFITS.

      1 FOR MONTHLY FREE LIFELINE SERVICE. And right now that may be only 4.5 GB of data in most states, or 6 GB for California.

      Lifeline phone companies are supposed to give a minimum of 350 minutes I believe. It is already a thousand minutes I believe but SafeLink wireless must not know about this because they’re still giving 350 minutes.

      Those companies give at least 350 minutes of talk per month, and unlimited texting and 4.5 GB of data for internet access.

      THERE ARE MAYBE 10 OR 15 PROVIDERS who cover many states. Each state should have at least six or eight providers who give a good monthly bundle for the lifeline program.

      Companies like STAYING UP WIRELESS, TRUECONNECT, LIFE WIRELESS, ACCESS WIRELESS, ENTOUCH WIRELESS, TERRACOM WIRELESS, AMERICAN ASSISTANCE, Q LINK WIRELESS…

      DECEMBER, 2021 I THINK LIFELINE PROVIDERS ARE SUPPOSED TO BEGIN GIVING EVERYONE WHO IS ELIGIBLE FOR LIFELINE 18 gigabytes OF DATA for internet access.
      AND 1,000 MINUTES OF TALK PER MONTH, up from 4.5 GB and 350 minutes.
      I’ve not read anything about texting so keep an eye out if providers will begin counting texts as data or minutes. Because if they do a person will quickly go through their data or minutes.

      —————————————

      DECEMBER 2021 LIFELINE BEGINS GIVING 18 GB OF DATA AND 1,000 MINUTES OF TALK:

      (LINKS DELETED)

      —————————————

      FIND COMPANIES WHO PARTICIPATE IN LIFELINE OR EMERGENCY BROADBAND BENEFIT PROGRAM IN YOUR STATE OR YOUR ZIP CODE. These links will tell whether a provider offers fixed data which you can use only at home, or mobile data which you can use on a phone or a tablet while on the go.
      Check marks by a company’s name means that company is supposed to offer you a tablet or a computer and you pay a copay of over $10 but under $50. Because ebb will pay a $100 subsidy copay for you to get a tablet or a computer. All tablets I have research are new. All computers I researched our refurbished and certify with a one-year warranty. But be sure to ask. So you can know what kind of case to buy for it. Ask if the tablet will be unlocked after ebb is over or what you have to do to get it unlocked.
      The best tablet offers I’ve seen are terracom wireless who gives out a Galaxy tab a 8.4 inch tablet for a copay of $10 and one penny, no more ever, and no shipping and handling costs.

      Stand up wireless does not give much data but they give out a decent tablet. A sky t8 elite 8-in OCTA tablet. It has dual SIM capacity which means you can have two different providers on the same device at the same time. Two different plans. They also give out tablets called NUU 8 or VORTEX 8. End of wireless gives out only 10 GB a month even if you have lifeline and ebb with them together. I don’t know but maybe someone could buy the tablet and switch to another company who offers more data. But before you do that you should make certain that the tablet would be unlocked before you switch to a new company. Stand up charges about $6 for extra fees.

      To connect wireless gives out a cloud mobile Sunshine t1 tablet. It’s not nearly as good as the sky tablet which stand up wireless kids out or the Galaxy tab a tablet with terracom wireless gives out. But it does have 4G connectivity option just like those two tablets do. And it cost $20 copay. I don’t know if there are any other fees.

      Q Link wireless gives out an 8-in scepter tablet. American assistance gets out an 8-in tablet made by FOXX DEVELOPMENT, who makes a phone called Miro. I believe these two companies make you out tablets which are Wi-Fi only connectable. Because they mandate that you sign up with them for lifeline if you sign up for their ebb offer to get a tablet. American assistance gives 20 gigabytes of data a month I believe. And q Link make you unlimited data.

      DAILYTE US INTERNET & CATHECT COMMUNICATIONS say they give out tablets without a copay. Q Link wireless does the same.

      ENTOUCH WIRELESS, SELECTEL WIRELESS, AND EXCESS TELECOM also are listed with check marks meaning days are supposed to give out tablets. I don’t know what kind. I don’t know how much data they offer for their tablets. And I don’t know if they mandate that you sign up with lifeline also if you want their EBB offer.

      TERRACOM, STANDUP, & TRUCONNECT have standalone ebb offers. This means that you can sign up with them for ebb for their tablet and data offer and you can choose to sign up with another company for lifeline. But stand-up wireless and truconnect are supposed to give out a thousand minutes a monthly talk along with the 4.5 GB which many lifeline companies give. Terracom wireless offers 500 minutes a monthly talk in my state of Indiana. They also have another offer which is unlimited talk and text but no data.

      AFTER THE EMERGENCY BROADBAND BENEFIT PROGRAM ENDS THERE IS SUPPOSED TO BE ANOTHER PROGRAM WHICH IS LONG-TERM AND GIVE YOU $30 PER MONTH FOR INTERNET ASSISTANCE.

      MEC is utility company in Michigan which covers some of Ohio Indiana and Michigan and Illinois and they offer a 10-in Amazon fire tablet for $49.99. that’s the highest copay allowable for a company to charge for a tablet or a computer. But it’s worth it. It is a Wi-Fi only tablet. Me can be used only at home or with the Wi-Fi signal. They also have a clan which is covered by the $50 per month which EBD pays for you. the plan is 50 megabytes per second of data. And it may be unlimited data. But you would have to ask to be sure ahead of time. You should always call and email and ask.

      In New Jersey and New York a company named XCHANGE TELECOM offers a ZTE 8-in tablet for 49.99. I don’t know what their data plan is. But they also offer a fairly decent smartphone which is better than the cheap cell phones giving out for the lifeline program.

      NEWPHONE WIRELESS is a company who gives out fairly decent smartphones including the iPhone 6 and other phones as part of their EBB offer. I don’t know if they’re EB offer is in more States than louisiana. But their lifeline offer maybe only louisiana. It was only louisiana. But many things with the lifeline and ebb companies change. They do not have enough time or workers to update these changes so you have to ask and see if my phone wireless has spread their lifeline offer to State other than louisiana. And also ask if their offer for the ebb program includes States other than louisiana. New phone wireless is the only company I’ve seen who offers unlimited minutes for their lifeline program even standalone lifeline. They

      New phone wireless like mini companies will give you a free first time lifeline phone if you’ve not had one.

      I’ve seen someone I know get a replacement phone a second time from terracom wireless and someone else I know got a replacement phone from assurance wireless. But these people got there first free lifeline phone a few or several years ago. Tara come wireless and assurance wireless give out the best free lifeline phones that I’ve seen. I have seen the assurance wireless phone. It is a unimax 693cl. The previous lifeline phone they gave out was a unimax model may just before the 693. It had some spyware from Chinese factories in it. But this new one does not. I’ve known people who had them over a year with no problems. I have not seen the terracom wireless phone but a friend of mine was given a maxwest nitro 55 q phone and specs sounded good online.

      It will be wise to ask any life my company you’re going with if they’re going to follow the lifeline mandatory minimum service standards in december. Meaning you should ask them if they will give you a thousand minutes of talk and 18 GB of data starting in December every month.

      IF YOU DO NOT NEED A TABLET OR A COMPUTER THE BEST EMERGENCY BROADBAND BENEFIT OFFERS I’VE SEEN FOR MOBILE DATA PLANS ARE AS FOLLOWS. All these companies I believe give unlimited talk and text with their mobile data plans. A person were to get a tablet from a company like standup wireless who does not get out much data they may be able to switch to one of these companies if their tablet is unlocked which they would need to know ahead of time.

      WALMART FAMILY MOBILE he gives out for the emergency broadband benefit program truly unlimited data with 30 gigabytes of hotspot data to run other phones, tablets, computers, or smart TVs.
      STRAIGHT TALK kids truly unlimited data with 15 GB of hotspot data.
      Boost wireless gives unlimited data with 35 GB being high speed in the rest being slower. Boost gives out 12 GB of hotspot data to run other devices.
      ASSURANCE WIRELESS may give unlimited data. It may be high speed for the first 35 gb. It may have 10 gigabytes of hotspot data.
      SAFELINK WIRELESS unlimited data or 20 GB of data with 10 GB of hotspot data.

      ACCESS WIRELESS may give 25 GB of high-speed data. I don’t know about hotspot data.

      LIFE WIRELESS may give 30 GB of high speed data. I don’t know about hotspot data.

      NEWPHONE WIRELESS says to give out unloaded talk text and data. I don’t know if the data slows after a certain amount of high speed data has been used.

      ————————————-

      HUMAN-I-T and PCs for PEOPLE companies who sell refurbished certified computers with a one-year warranty. If their computers are listed at $145 it means you pay $45 copay because ebb pays a $100 one time subsidy copay for you to get a tablet or a computer. Both companies also sell unlimited monthly data for $15 per month, no contract. The speed may be 18 mbps.

      WISPER, COX, & WATCH COMM are other companies who may sell refurbished computers.

      Some of these companies may make you buy a hotspot device. If you buy a mobile hotspot device be sure to make a key chain or necklace out of it so you don’t lose it. Or the first two companies one cost $80 or $90. But you would get $35 knocked off of that because the so-called change from the $50 per month which EBP pays would be $35 after the $15 per month which human it and PCs for people charge for monthly data plans. EBB rules state can’t pocket is so cold change but you can apply it toward the cost of a mobile hotspot device or the rental of a modem.

      Some of these companies have low cost internet plans even without the EPB program. So I don’t know but some people may want to consider getting a tablet and mobile data plan from a certain company and then maybe using one of these companies for a fixed home internet plan if you can. This may be a consideration something they want to do after they get there 18 GB and 1,000 minutes in December for lifeline and you should also have a second benefit assistance of the $30 per month from the long-term affordable connectivity fund. That is the name possibly of the program which will be long-term for internet assistance after the ebb program is over.

      LINKS DELETED

      $$$$$$$$$$$$$$$$$

      THE BEST EBB OFFER BY FAR IS TERRACOM WIRELESS.

      $$$$$$$$$$$$$$$$

      You must fill out too quick online applications.

      First fill out the application for the USAC website:

      LINK DELETED

      Next fill out the application for terracom wireless:

      LINK DELETED

      You should have a picture of your ID and a picture of a food stamp or Medicaid card. Or a letter proving that you qualify for HUD housing assistance, social security disability SSI income. Or $135% or less of a poverty level. Or school lunch. Or vets benefits. Or you need to look up a list of the requirements. Be sure you can clearly read all words on your ID and card or letter. Take a picture with all four corners showing. You may also need to give you the last four digits of your social security number. Don’t worry no one can do anything with that.

      LINK DELETED

      Reply
      • Free Government Cell Phones says

        September 19, 2021 at 9:06 pm

        We appreciate all your hard work, Lee, but our policy does not allow us to include the links in your comment.

        Reply
      • Carlos Slim says

        October 1, 2021 at 6:39 am

        Newphone’s sister company may give service but if the initial process when they approve you and your phone is activated this company and it’s sister Cintex Wireless hardly wants to communicate with you. They will give you a phone but it’s used and may not be for your area which prolongs the process of them getting it right, if they do ever do so! I was with them 5 weeks and told them up front what phone and LTE band 71 i only could use in my area and they cut me off because Safelink Wireless, a Mexican company barged in and stole my account from them. Our government is crooked! Do you know it took me 90 hours for them to finally approve my account for getting onto just Lifeline! Who knows if i will get EBB!

        All these Lifeline EBB companies are not giving the time of day in communication to their customers. They have even found a way to kick you out of the loop even if you are their customer! They are milking the government on these contracts, giving the sorriest of phones refurbished barely working if they work as part of the allowance that you are supposed to get a free $100.00 phone which at best most phones given aren’t worth $15.00!!! These providers of Lifeline/EBB are racking up the money!!!!

        Reply
        • Henry says

          October 1, 2021 at 3:55 pm

          I checked the Cintex and New Phone wireless phone offers. All of the free and upgrade phone models are refurbished. So unlike the Access, Safelink, and Truconnect phone stores where you can sometimes choose between new or used models, the Cintex and New Phone service does not offer brand new phones. The prices on the Cintex and New Phone stores are much lower than on the other phone stores. When you get a refurbished phone at a free or low price, sometimes you get what you pay for.

          Reply
      • Henry says

        October 1, 2021 at 12:11 pm

        HUMAN-I-T and PCS FOR PEOPLE are connected organizations. You can only get the EBB benefit from either company, but not both. The computers that are part of the EBB program are often Chromebooks and older Intel CPU based desktops and laptops (usually 4th generation CPUs), Microsoft just announced the release of Windows 11 in a few days. They do not intend to distribute the free upgrade to computers with Intel CPUs less than the 8th generation. Windows 10 support will end on October 14, 2025. So your EBB computer will be supported for about four years from today.

        When Windows 10 was released in 2015, they said it would be the last major update to Windows. They lied.

        Reply
  60. Benjamin j McCrimon says

    July 23, 2021 at 7:35 pm

    Why don’t safe link wireless give out free tablet’s like all the other companies? Is there some reason why they don’t? This make’s a customer want to leave safe link and sign up with another provider because they offer more. I will be waiting on your answer before I decide to make that change.

    Reply
    • Free Government Cell Phones says

      July 23, 2021 at 7:45 pm

      Hard as this may be to believe, none of the Lifeline companies choose to consult with us before making their corporate decisions. Yeah, that’s a puzzler, but it’s true. Second, if you read the comments on this website, many customers do not want tablets nor even smart phones.

      Reply
    • Henry says

      July 24, 2021 at 10:33 am

      The tablet or computer offer is connected to the Emergency Broadband Benefit (EBB) program that began back in May 2021. Note that the devices are NOT free for this program. You must pay at least over $10 and less than $50 for the device. The provider will get a $100 subsidy payment from the Government for each EBB participant. Each company does not have to offer EBB benefits. If they do, they will have to contract out with some supplier for the devices. These providers do not have the device inventory in their warehouse to provide them to the customers. Note that there is NO requirement that a participant enroll in the EBB and Lifeline programs with the same company. So you do not have to leave a company that you have Lifeline service and can enroll in the EBB program independently with another company.

      Remember that the EBB program is temporary. It is subject to end when the program funding runs out or after six months when the Government declares an end to the pandemic. When the program ends, you return back to the regular Lifeline program guidelines that is specific to the company that you are enrolled with.

      Also note that the EBB and Lifeline program requirements are not exactly the same. You can apply for each program separately. You do need to properly make that distinction to the service provider and the USAC.ORG website application. Many providers are combining both programs into one application process. You have to make it clear if you only want to enroll in only one program with a specific company.

      Reply
  61. without my cwll says

    July 19, 2021 at 1:10 pm

    MY LIFELINE cell phone is now USELESS BECAUSE I DELETED AN OLD GMAIL ACCOUNT YERAS AGO ONLY TO FIND OUT AFTER A RESET I CAN NO LONGER USE MY LIFELINE PHONE. WHY??
    BECAUSE I DO NOT (at the age ) n deleting the gmail I DID NOT EVER USE DO NOT REMEMBER THE USER n PASSWORD I HAD TO SET YEARS AGO THAT GOOGLE WILL NOT LET ME PAST THE GOOGLE VERIFY. I m in poor health n use this phone for TELEMED with my doctors. I M not attached at the hip like most cell users. MY girls made me get the free gov. phone for EMERGANCY USE n MY MEDICAL.

    NOT! I have called n asked pnly to hear NO GOOGLE ACOUNT INFO ! NOT CELL PHONE FOR U!!!
    I #$%^$T HATE GOOGLE! I M NOW LEFT WITHOUT A CELL TO USE or TAKE WITH ME IF I GO OUT. WHY!!!!!!!

    Reply
    • Free Government Cell Phones says

      July 19, 2021 at 5:07 pm

      We’re not sure what Google has to do with it, Without. Re-enroll with any company offering free plans in your state. Here’s where you can find them:

      https://www.freegovernmentcellphones.net/states

      Reply
  62. Yello Phoenix says

    July 6, 2021 at 9:40 pm

    Last year I bought an LG phone from Walmart.com. The screen at start up says Tracfone. I didn’t know it had a MyFamilyMobile contract. I believe it required 12 months of activation.

    I couldn’t afford that, so I tried activating it through Lifeline, which worked with SafeLink Wireless. Maybe because TracFone owns SafeLink. MyFamMob is related to both.

    Around January I tried to switch to Q Link. My IMEI number fit their BYOP page. The SIM card they sent didn’t work, so I wrongly became upset.

    Ive used Lifeline via SafeLink Wireless about 8 to 10 months of the last 10 to 12 months.

    I WONDER IF MY TIME ON SAFELINK CAN COUNT TOWARD..? IF ANYONE HAS ANY IDEAS I APPRECIATE TIPS. I have had baffling contradictory statements from operator. A while back a my family mobile operator told me it was their contract, and then a different my family mobile operator said it was TracFone’s contract. A TracFone operator told me it was tracfones, and then different TracFone operator said it was not TracFone but was my family mobile’s contract. One SafeLink operator told me it was unlocked. Another told me I have no time credit toward unlocking. And I recall a TracFone operator told me a couple of months ago I had 60 some days toward unlocking. I accept it was my mistake I’m simply wondering if anyone knows.

    A terracom operator was offering to switch me over and I think she’s thinking I’m saying I’m locked into a Lifeline contract, but I’m saying my phone is locked and I can’t afford another one although Terracom is awesome and they’re EBB offer is unreal awesome. Although I got their EBV offer with my ABB voucher alone I still want to reward them by switching over and they have a good Lifeline contract anyway. And they’re operators are all local easier to understand.

    ANYONE WHO QUALIFIES FOR THE EBV PROGRAM SHOULD CHECK OUT TERRACOM WIRELESS WHO SELLS A $200 PLUS GALAXY TAB A 8.4 FOR $10 AND ONE PENNY.

    OR CHECK OUT KYTY COMMUNICATIONS ALSO KNOWN AS CLEO COMMUNICATIONS WHO SELLS A NICE TABLET WITH A 1-YEAR WARRANTY FOR $14. THEY ALSO SELL A LAPTOP UNDER $50 WITH A WARRANTY.

    AMERICAN ASSISTANCE SELLS A TABLET WITH 20 GIGS OF MONTHLY DATA I BELIEVE. I DON’T KNOW WHAT BRAND IT IS. BUT YOU MUST HIDE AMERICAN ASSISTANCE EMERGENCY BROADBAND BENEFIT. YOU CAN’T TYPE THE TWO WORDS AMERICAN ASSISTANCE ALONE OR IT WON’T TAKE YOU TO THEIR EBB OFFER.

    Other companies who offer tablets include team Midwest but they currently say they offer only a very limited area in Indiana but if you’re in Michigan Illinois maybe they will serve you there. I am speaking of companies who cover indiana.

    Two other great companies are PCs for PEOPLE and HUMAN-I-T. Both these companies sell unlimited monthly data for $15. No contract and you can stay after ebbs. That’s an unreal deal. You will pay about $100 out of pocket to get a desktop or a laptop because you must pay for a connect device too. But that is yours permanently once you do and you should make a necklace out of it to not lose it. It’s still a great deal because they have some awesome Chromebooks and celerons and one of the companies also sells tablets. Kyty Communications also sells laptops with connection devices.

    G luck.

    Reply
    • Henry says

      September 20, 2021 at 11:36 am

      KYTY Communications (also known as Cleo Communications) has many complaints posted from people who submitted orders. Kyle Traxler is the owner and has previous legal problems.

      “Ordered a laptop for $49 on 6/29/2021 as of 7/26/2021 still shows processing. They will not respond to emails or requests for a refund. When I emailed them and told them I found out who owns the website. The next day they changed ownership. It belongs to two younger guys in Ohio that have been in legal trouble before.”

      “I paid for a laptop to be able to continue my online schooling for Mid America Christian University. I was accepted to use the Emergency broadband program through the US government. So I sent the required documents and paid the $50 for the company on June 25, 2021 and it is now July 24th, 2021. It says it still processing but I’ve sent several emails asking what the hold up is but no reply. I’ve since then failed out of school due to not having a laptop in because they haven’t done anything yet. I’m very upset not to mention I now owe the school over $2,000. As of today still no answer or reply from the company.”

      “Per EBB requirement you can get a tablet or computer that is $100, if it’s over $100, you pay the difference, I have ordered a tablet with Internet from this company with the EBB benefits and I have yet to receive it I paid for it on July the 9 on July ON the 19th they stated it has finishes processing stage, and they should be shipped, which mean I should receive in within 10 days to receive it on July the 28th, they said it will be shipping on that week as of now it’s August, the 15th I have not received nothing, but nothing but rudeness from them, because I’m going by there, standards, they said, it’s 72 hours business hours processing time and after that 10 days for you to receive it, I paid for it on July the nineteenth, and here we are, August 15 and I have not received anything from them. the only correspondence that I do get from them is when I correspond with them other than that, if I don’t send them a email, they won’t send me an email, but yet they took my money, also my mother’s money, and they have not send us anything, and I don’t believe that’s fair, and I’m pretty sure they collected the money from the EBB benefits as well. I also asked 3 times for a refund and they refused”

      “I have purchased a laptop from this company and never received it. It was through the EBB Program. Below is a copy of the email I was sent. I have tried to send follow up emails and they are returned to my email as undeliverable.

      Hi Marisa,

      Just to let you know — we’ve received your order #***, and it is now being processed:

      [Order #***] (June 24, 2021)
      Product Quantity Price
      EBB Laptop 1 $50
      Subtotal: $50
      Shipping: Free shipping
      Payment method: Credit card
      Total: $50
      Note: EBB Application ID: Q77011-*****

      These complaints were posted in the past two months.
      Also note that charging $50 for the EBB device violates the program’s guidelines which state that the purchaser’s device cost will be LESS THAN $50 (and more than $10).

      So if you decide to “bite” on their offers, caveat emptor.

      Reply
      • Free Government Cell Phones says

        September 20, 2021 at 12:58 pm

        We are not familiar with KYTY Communications (aka Cleo Communications).

        Reply
  63. Judy Turner says

    June 29, 2021 at 1:31 pm

    I received a byop from SafeLink. But I need the phone too.

    Reply
    • Free Government Cell Phones says

      June 29, 2021 at 3:43 pm

      Which one did you sign up for?

      Reply
  64. Mr Lynn M Jones says

    June 11, 2021 at 6:41 pm

    My. Mr. Lynn M Jones sending. A. Message. To. You. Asking. For. Free

    Reply
    • Free Government Cell Phones says

      June 11, 2021 at 6:53 pm

      You can’t enroll just by sending an email, Lynn. Click around on this website and you’ll learn everything you need to know.

      Reply
  65. Martine Sevik says

    June 7, 2021 at 12:50 pm

    I applied online to Safelink on 06/04/21. What happens next? What do I do?

    Reply
    • Free Government Cell Phones says

      June 7, 2021 at 1:15 pm

      You can check on the Safelink website to find out your “Status.”

      Reply
  66. Donald Haley says

    June 4, 2021 at 8:36 am

    Where is it can you tell me

    Reply
    • Free Government Cell Phones says

      June 4, 2021 at 10:55 am

      No, we can’t, Donald. We are not your service provider.

      Reply
  67. tiffany overmyer says

    May 16, 2021 at 2:56 pm

    My mintues are gone I dont no why and I filled out for the extra min never got

    Reply
    • Free Government Cell Phones says

      May 16, 2021 at 8:46 pm

      You need to contact your service provider’s customer service team.

      Reply
  68. Radie LittleJohn says

    May 12, 2021 at 2:34 am

    I added minutes from my PayPal account to the number 731-438-**** the money was deducted from my PayPal account however my sister still hasn’t got her minutes it should be free unlimited for one month talk and Text and I believe some gigabytes of Internet however she still has not received any of the minutes text or gigabytes so what do I do to resolve this my sister’s name is Janice McPherson once again that phone number 731-438-**** I paid for it myself so she would have minutes she keeps running out she lives by her self she’s not in shape to get around and she can’t be having her phone run out of minutes Once again the money was deducted she should have minutes on that phone one month free talk text unlimited and some gigabytes of data I would like to get this taken care of or I would like to get my money put back on my card however you wanna do it !!!

    Reply
    • Free Government Cell Phones says

      May 12, 2021 at 6:59 am

      No way for us to know what the problem is, Radie, because we are not your service provider. Contact that company’s customer service team.

      Reply
  69. David says

    May 10, 2021 at 9:32 pm

    I can’t believe the amount of people here asking stupid questions or making stupid comments!!!

    Reply
    • Henry says

      June 4, 2021 at 12:52 pm

      I think what is happening is that people read articles on this site and then “jump over” to another website to enroll in the Lifeline program. When they have issues, they return to the original website that provided the referral to the other website. Think of it like a salesman who recommends that you buy a used car. If the car turns out to be a lemon, most people will go directly to the salesman and not necessarily to the used car company first.

      Reply
  70. Kenneth Griffith says

    May 10, 2021 at 12:20 pm

    What email address do I use to contact your provider company about becoming an agent for phone distribution under the “Lifeline” plan in Alabama?

    Reply
    • Free Government Cell Phones says

      May 10, 2021 at 3:55 pm

      This website has no affiliation to Safelink. You need to contact the company directly to get the info you want, Kenneth.

      Reply
  71. Donna Duffield says

    May 5, 2021 at 5:20 am

    I need a free government cell phone not a plan how do l get it

    Reply
    • Free Government Cell Phones says

      May 5, 2021 at 7:28 am

      You can’t get the phone without a plan. They come together.

      Reply
  72. CHRISTIAN ENCINAS says

    May 4, 2021 at 8:47 am

    I really need this phone I can’t keep paying my cricket one too much money

    Reply
    • Free Government Cell Phones says

      May 4, 2021 at 9:02 am

      Have you enrolled yet? Are you sure that Safelink offers the best plan for your needs? Check out all the plans available in your state at this link:

      https://www.freegovernmentcellphones.net/states

      Reply
  73. Capristcleveland says

    April 26, 2021 at 2:31 pm

    Where is my new phone I had order from safelink wireless off my son phone

    Reply
    • Free Government Cell Phones says

      April 26, 2021 at 2:55 pm

      We’re not Safelink, so we have no idea, Caprist. Have you tried the “Check Your Status” section of the Safelink website?

      Reply
  74. brandon myers says

    April 26, 2021 at 7:04 am

    did not revive it in mail (ADDRESS DELETED). must got lost in mail

    Reply
    • Free Government Cell Phones says

      April 26, 2021 at 7:41 am

      We’re not your service provider, Brandon. You need to contact that company’s customer service team.

      Reply
  75. Marcie Terrill says

    April 7, 2021 at 6:57 am

    Hello there. My name is Marcie and I work at an assisted living facility and I have a resident who needs to get an Obama phone? Please let me know. Thank you!1

    Reply
    • Free Government Cell Phones says

      April 7, 2021 at 6:59 am

      That’s what this website is all about, Marcie. We can’t summarize 5000 pages here in the comment section, so just click around and you’ll find all the info you need.

      Reply
  76. Karen says

    March 26, 2021 at 4:05 am

    I need my puc code

    Reply
    • Free Government Cell Phones says

      March 26, 2021 at 5:54 am

      Here’s an article that addresses your issue:

      https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it

      Reply
  77. marcia sherrard says

    March 4, 2021 at 4:10 pm

    I have been waiting for my phone for over a month. Housekeeping threw away my enrollment numbers. Can something be done for me?

    Reply
    • Free Government Cell Phones says

      March 4, 2021 at 4:21 pm

      We are not Safelink, Marcia. This is an independent informational website. You need to contact Safelink’s customer service team.

      Reply
  78. sandra medley says

    March 3, 2021 at 12:03 pm

    i try for 45 minutes and got NOWHERE ,I WAS SENT TO THE SAME PAGE FOR EVERYONE. this was a waste of my time. shame on all of you! if u won’t post an application why bother? try it yourself n see where it takes you, GOOD LUCK.

    Reply
    • Free Government Cell Phones says

      March 4, 2021 at 1:30 am

      We don’t know how many times we have to say this, Sandra, but we are NOT a Lifeline service provider. This is an independent informational website. We do not have the authority or permission to post other companies enrollment applications. But for god’s sake, woman, we also give you a customer service phone number for each and every service provider. GOOD LUCK, indeed.

      Reply
  79. Bonnie brady says

    February 22, 2021 at 11:07 am

    how do i apply for a free cell phone

    Reply
    • Free Government Cell Phones says

      February 22, 2021 at 12:42 pm

      We provide all the contact info you need right here on this page, Bonnie.

      Reply
  80. Nicholas Sharplin says

    February 21, 2021 at 12:16 am

    How come I haven’t gotten just free phone yet

    Reply
    • Free Government Cell Phones says

      February 21, 2021 at 1:37 am

      Why ask us? Ask your provider’s customer service team.

      Reply
  81. Jose says

    January 26, 2021 at 12:21 pm

    Can i move to Lifeline (from Metropcs) and stay with my currently phone number?

    Reply
    • Free Government Cell Phones says

      January 26, 2021 at 3:09 pm

      MetroPCS does not offer the Lifeline free government cell phone plan.

      Reply
  82. Keegan Lea Shoemate says

    January 18, 2021 at 3:31 pm

    I need help

    Reply
    • Free Government Cell Phones says

      January 18, 2021 at 3:54 pm

      That’s what this website is all about, Keegan. Click around and you’ll learn everything you need to know.

      Reply
  83. Mary HOLLIES says

    January 14, 2021 at 8:16 pm

    retired social security only income need a phone

    Reply
    • Free Government Cell Phones says

      January 15, 2021 at 3:06 am

      All the info you need is right here on this page, Mary. But you need to enroll using the contact info we provided.

      Reply
  84. Lillie Barnes says

    January 7, 2021 at 3:07 pm

    Please update my email address I put in wrong number in my email can I get an update on my application?

    Reply
    • Free Government Cell Phones says

      January 7, 2021 at 3:57 pm

      We’re not Safelink, Lillie, so we don’t have your application. You need to contact that company’s customer service team.

      Reply
  85. Timberly yelton says

    January 4, 2021 at 9:56 am

    I am wanting to switch from safelink to assurance. Am I able to do that?

    Reply
    • Free Government Cell Phones says

      January 4, 2021 at 10:25 am

      You can switch from one company to another at any time as long as your account has been active for 60 days or longer. Here’s an article that tells you how to make the switch:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  86. michael ali says

    December 28, 2020 at 9:20 pm

    ALERTEE ALERTEE Safe Link Wireless has cut off my Emergency phone service which is ‘paid’ thru 04/01/2021 after giving a guarantee that service would not be disrupted . This is a service given to me by act of congress in order to guarantee ability to contact medical care and have ability to contact emergency services etc. This should be considered to be a federal crime on their part. For the second time in last 3 hours they have disconnected the phone call to them for which the last one had me on hold for over an hour total, last part of which claimed to be manager in corporate offices checking on what has been going on. Is the ‘devil’ running the United States of America.
    That “last manager” sent me a text ON SAME PHONE saying I have 49,000 + minutes left on my phone . While claiming phone won’t work because can’t receive signal. But phone saying I have no minutes as why call not completed . ” it knows I’m making a call do not complete it ,gives message I have no minutes. Call 611 if I think that is incorrect ” And if do starts another hour of lies by whoever is there at”SafeLink Wireless”
    ANY pro bono lawyers out there?

    Reply
    • Free Government Cell Phones says

      December 28, 2020 at 9:44 pm

      We’re not touching this one with a ten-foot pole, but are there “any pro bono lawyers out there” who’d like to take on Michael’s case?

      Reply
  87. nicky stevens says

    December 8, 2020 at 1:25 am

    How do I go about getting a list of compatible phones that will work with virginia’s safelink program

    Reply
    • Free Government Cell Phones says

      December 8, 2020 at 4:23 am

      Speak to Safelink customer service and ask if such a list exists.

      Reply
  88. Ashes McCormick says

    November 16, 2020 at 3:09 am

    How do i recieve my extra data due to covid 19?

    Reply
    • Free Government Cell Phones says

      November 16, 2020 at 6:01 am

      Call 6-1-1 on your free government cell phone to get that question answered.

      Reply
  89. Missy says

    October 20, 2020 at 5:34 pm

    I AM DISABLED BLIND. I CANT go on computer. I have 3 kids I need aply on phone. EMERGENCY I need call Dr. Each week. No pay phones heeee we live FARWAY from any stores. I’m scared I need phone imhabe medical PROBLEMS.

    You should POST A PHONE To apply. Easily. FOR PWOPLE WHO ARE blind and Disabled. I don’t have computer library closed. IT’S a EPIDEMIC. I have no family no car. No job. My parents died 😢💔 help

    ples email me.
    So I can apply over phone NOW

    Reply
    • Free Government Cell Phones says

      October 20, 2020 at 5:44 pm

      Sorry, Missy, but this is an independent informational website. We are not affiliated with any of the free government cell phone companies. You’ll need to contact them directly. Best of luck.

      Reply
  90. Ivy Altieri says

    September 19, 2020 at 9:45 am

    I have a trac phone and safelink service. How do I be sure it continues to be a service to me? I am on SNAP also. Plan 2 is my usual plan.

    Reply
    • Free Government Cell Phones says

      September 19, 2020 at 1:47 pm

      Just make sure you recertify your account each year.

      Reply
  91. Gessel J Hall says

    September 18, 2020 at 12:13 pm

    How do I report a lost or stolen phone ?

    Reply
    • Free Government Cell Phones says

      September 18, 2020 at 1:07 pm

      Contact your service provider’s customer service team. Info above.

      Reply
  92. Debbie says

    June 18, 2020 at 1:10 pm

    I have a number of residents who are in need of a free government phone. These residents live in a Nursing Home and do not get much on their monthly funds and could use some help with getting a phone to help keep in contact with their families outside the facility, even more so with all this Covid-19 going on.

    Reply
    • Free Government Cell Phones says

      June 19, 2020 at 8:44 am

      They are probably eligible, Debbie, but it would help if you could coordinate all the accounts with a customer service rep at whatever company you choose. In a group home situation like yours you’ll need to ask for a group home exemption (the usually rule says only one cell phone per household, but Residents of group homes like yours qualify).
      Here’s where you can find all the companies and plans offered in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  93. Frank Padilla says

    May 16, 2020 at 5:08 pm

    I currently have assurance wireless Obama phone and service. But unhappy with service, tech support and especially the phone itself. I would like to try a new, your plan.

    Reply
    • Free Government Cell Phones says

      May 16, 2020 at 7:40 pm

      It’s not our plan, Frank, because we are NOT Safelink. This is an independent informational website. Here’s where yo can find ALL the Lifeline free government cell phone plans in your state. Check them all out to make sure you get the one that fits your needs best:

      https://www.freegovernmentcellphones.net/states

      Reply
  94. Ari says

    May 2, 2020 at 10:25 pm

    Hi. I am trying to find out if there is a way to figure out which one of these I got my phone from. I have had the plan for going on 3 years. I am on disability and at the time I got the phone I was suffering from mild short term memory problems (due to the stress from my illness). I have forgotten the name of the company and lost the original information that came with the phone. I have not received any paperwork to reverify my qualifications (I do qualify) so I don’t know who they are. I can still make and receive calls but I am not receiving texts.
    In addition, I want to find find out about getting a new phone as this one keeps overheating and I have safety concerns.
    Thank you in advance for any help. It will be greatly appreciated.

    Reply
    • Free Government Cell Phones says

      May 2, 2020 at 11:09 pm

      Thanks for giving us a simple question, Ari. You said your phone is still working. So all you need to do is call 6-1-1 on the phone and your service provider’s customer service team will answer.

      Reply
  95. Patrick says

    April 17, 2020 at 2:25 am

    I have a safelink free government phone plan in Alabama. Can I purchase additional data? If so, what’s the best way?

    Reply
    • Free Government Cell Phones says

      April 17, 2020 at 4:14 am

      Check the Safelink website for their latest offers.

      Reply
  96. Tasha Barrett says

    April 14, 2020 at 9:47 pm

    Please send me application from safelink wireless to me.

    Reply
    • Free Government Cell Phones says

      April 15, 2020 at 2:06 am

      This is an independent informational website, Tasha, so we don’t have the authority to send you applications for Safelink. Visit the company’s website or call customer service.

      Reply
  97. Melody v. says

    April 6, 2020 at 10:31 am

    I have lost my life line cell phone a long time ago so i dont remember my phone number or the provider who is maintaining my account, I am interested in completely deactivating my account because i am not the person who is utilizing my government phone and i can not afford to buy a replacement phone. I feel there is no clear process layed out for clients who are in the same situation as meself. I am trying to be responsible in disabling my lost and stolen benefits however i cant seem to find a route that can override the entire system that is set up with the service providers by disabling any device and account that is not possessed by the client. The communications that have been granted to many of us who can not afford to maintain an such devices are very thankful for this service. It is those of us who have been robbed of our ability to utilize our own service and because the service providers dont care who is actuslly using the service will not assist in deactivating our hijacked phones giving many the opportunity to control accounts that are not theres with no fear of their continued actions that are at least to be considered illegal and should be handled with a screen shot of the person using anydevice that has been flagged by the verified owner making those who attemp any kind of action will have a facial verification sent to the provider and which will be expected to assist in a criminal process. This will steer many of these criminals away from their current aggressive behavior in terms of taking over many americans accounts. Help us take back or elliminate the continued access to hyjacked accounts from a higher position then the current process that does not truely provide real relief. If tou cant understand what i am trying to express, feel free to contact me by phone. Text me and i will privately be in contact with anyone who is truely interested and concerned with helping those who are in the same predicament as myself to take back a part of our identity that has been hyjacked. Thank you.

    Reply
    • Free Government Cell Phones says

      April 6, 2020 at 11:53 am

      All you need to do is use your free government cell phone to call 6-1-1. That will connect you to your service provider’s customer service team.

      Reply
      • gina d. says

        April 13, 2020 at 6:34 am

        Melody- I’m not sure what state you live in, but I would look up each providers name and phone number (for the plans that are offered in the states you live in) That info is listed on this webpage. You can call each of them and explain your situation, I am sure there are alternative ways to look up your account with maybe a social security number instead of the phone number. Depending how long it has been since you lost your phone, it may have
        been disabled for failure to reverification each year.
        Free Gov Cell Phone’s replay shows they did not read what you wrote because you can’t dial 6-1-1 if you don’t have that phone!

        Reply
  98. S.s. says

    April 1, 2020 at 2:17 am

    Worst service ever!

    Reply
  99. Kayelee Miller-Craig says

    March 25, 2020 at 11:17 am

    Is Safelink providing clients with free government cellphones unlimited minutes during the Covid-19 pandemic so they can receive telemedicine and services like care coordination through the Health Home program?

    Reply
    • Free Government Cell Phones says

      March 25, 2020 at 5:06 pm

      We have not received any notifications that any of the Lifeline companies have increased their free minutes. If any of our readers receive notification, please let us know so we can pass it on to our readers.

      Reply
  100. Elizabeth Giorgenti says

    March 20, 2020 at 6:24 pm

    interested in service

    Reply
    • Free Government Cell Phones says

      March 21, 2020 at 9:01 am

      We’re not Safelink, Elizabeth. This is an independent informational website.

      Reply
  101. Anthony Pippin says

    March 17, 2020 at 11:13 pm

    Why the hell do yall make it so difficult to sign up for this

    Reply
    • Free Government Cell Phones says

      March 18, 2020 at 12:12 am

      Why the he’ll do y’all mistakenly assume this website is operated by a service provider?

      Reply
      • Smarter Thanuare says

        April 29, 2020 at 6:44 am

        We don’t expect you to beg though it would be nice. We are simply trying to find an intelligent person that actually gives a damn about the questions people are asking your smart ass!! It’s assholes like you that make people feel like they are stupid, when in Fact you are merely covering YOUR LACK OF INTELLIGENCE that causes you to treat decent, honest human beings the way you do. I bet you have YET TO MEET Karma!!!!.

        Reply
        • Free Government Cell Phones says

          April 29, 2020 at 12:44 pm

          We answer hundreds of reader questions every day. If you considered the previous answer to be rude, you ain’t seen nothin’ yet. Your screen name pretty much says it all about you, doesn’t it? We operate the most successful website in this industry. You leave ignorant comments on it. Who’s intelligent now, Einstein?

          Reply
  102. Ángel Acevedo says

    March 4, 2020 at 1:15 pm

    Ángel Acevedo needs a new phone because the one that he has is broken how can he get one

    Reply
    • Free Government Cell Phones says

      March 4, 2020 at 5:23 pm

      Contact Angel Acevedo’s service provider’s customer service team.

      Reply
  103. Darren B Foster says

    February 11, 2020 at 7:44 pm

    Hello,

    This is for my mother who meets the low income and needs a phone. She need a loud phone for she has a hearing problem. Email **********@gmail.com

    Thank you,
    Darren Foster 714-482-****

    Reply
    • Free Government Cell Phones says

      February 11, 2020 at 10:49 pm

      We’re not Safelink, Darren. You’ll need to contact a service provider directly. We provide the contact info you need right here on this page.

      Reply
  104. Mimi Le says

    January 21, 2020 at 1:06 am

    My phone broke last month. Can I get a new phone please?

    Reply
    • Free Government Cell Phones says

      January 21, 2020 at 3:44 am

      Not from us, Mimi. We’re not your service provider. You need to contact Safelink’s customer service team ASAP because your account will be cancelled if your phone goes unused for 30 days or longer.

      Reply
  105. Robert Blackwell says

    December 10, 2019 at 10:10 am

    Can I get a flip phone and not a Smart Phone

    Reply
    • Free Government Cell Phones says

      December 10, 2019 at 3:59 pm

      Probably not. Lifeline companies are required by law to provide smart phones to their customers.

      Reply
  106. George says

    December 6, 2019 at 9:00 pm

    Where do I go to prove eligibility for a phone and service?

    Reply
    • Free Government Cell Phones says

      December 7, 2019 at 2:08 am

      Depends on how you qualify, George. Here’s an article that tells you all about the various ways:

      https://www.freegovernmentcellphones.net/basics/qualify

      Reply
  107. deboah douglas says

    December 6, 2019 at 3:23 pm

    hello. I already own a LG ARISTO MJ210 cell phone.
    May I use this phone, instead of getting another one?

    Reply
    • Free Government Cell Phones says

      December 6, 2019 at 4:51 pm

      You need to contact Safelink customer service to get that question answered, Deborah.

      Reply
  108. Candice Gunnels says

    December 3, 2019 at 6:36 am

    I Candice Gunnels signed up a while back . I have to yet to receive my free phone with this company i have provided all the necessary documents requested for this program. my address is (DELETED), Missouri 64132. I do not have a contact number otherwise i would’ve contacted customer service sooner if you all could please contact me by email at ********@yahoo.com regarding this matter that would be wonderful. Thanks!

    Reply
    • Free Government Cell Phones says

      December 3, 2019 at 7:45 am

      You can check the status of your application and enrollment on Safelink’s website, Candice. The company actually offers one of the better “check my status” functions in the industry. Give it a try.

      Reply
  109. Christopher j Paiz says

    November 27, 2019 at 6:36 pm

    I have service with u all but no phone. I need a phone or can i use a different one?? I need one really bad and urgent

    Reply
    • Free Government Cell Phones says

      November 27, 2019 at 8:40 pm

      You don’t have service with us because we’re not Safelink. Contact Safelink customer service by phone or online.

      Reply
  110. Karen Mathers says

    October 30, 2019 at 6:49 am

    I am trying to get some help for my 90 year old mother-in-law. She is visually impaired and hearing impaired so she needs a special phone with bigger numbers.

    She lives on $1000 a month SSI, so she is low income. Getting her a smart phone is a waste of time as she cannot see to do anything on something so small.

    She does not text but she does love talking on the phone. Half the time she does not hear and understand what we are saying, but we play along anyway.

    Any suggestions where we can start looking for help for her?

    Reply
    • Free Government Cell Phones says

      October 30, 2019 at 8:07 am

      The good news is that virtually all the Lifeline free government cell phone companies offer special phones for hearing and vision impaired customers. That includes special phones or add-on devices that make life simpler for them.

      Here’s how we’d start: Take a look at all the companies offer Lifeline plans in your state to find the ones that offer plans that fit your mother-in-law best. You can find all those plans here:
      https://www.freegovernmentcellphones.net/states

      There are not functions that most of the companies make a big deal about. You can call each companies’ customer service team to ask about the hearing/vision impaired programs, but the customer service reps are usually foreigners with limited English skills. So you may be better off going to each company’s website and doing a search for “impairment” or “Vision impairment” or something similar. If you can find that info buried on the compay’s website, you may be able to enroll online. If you are required to speak to a customer service rep, well, at least you’ll be prepared with knowledge of what that company’s impaired program offers and to what your mom-in-law is entitled.
      Good luck. We’ll all be there soon enough.

      Reply
  111. lilkunta says

    October 18, 2019 at 8:01 am

    Hello. I have been a safelink customer for 5 years but am leaving for qlinks.
    I have a touch phone not smartphone lg306G. I asked them for an upgrade as I have had the phone for 5 years, they said no. But new customers get new smartphones! They said I could buy a new phone, or if some 1 gives me a phone i have to BUY a sim card. Not good!

    Reply
    • Free Government Cell Phones says

      October 18, 2019 at 5:38 pm

      You have made the right decision, Lilkunta. That’s exactly what we generally tell customers in your situation to do. It’s crazy that the free government cell phone companies don’t see the shortsightedness of not upgrading long-time customers for free.

      Reply
      • Dennis peyton says

        April 19, 2020 at 2:07 pm

        I need free smartphone too like everybody else

        Reply
        • Free Government Cell Phones says

          April 19, 2020 at 2:15 pm

          Everyone who enrolls in the Lifeline free government cell phone program receives a smart phone (or smart phone SIM card).

          Reply
  112. Scottie Leonard, Jr. says

    October 6, 2019 at 9:19 am

    Safelink Wireless Plans for all States other than California
    Use your own Phone*, get Bonus Free Service

    Plan #1 – Get a free smartphone PLUS 1,000 Voice Minutes ** PLUS unlimited texts, PLUS 1GB of Data** each month.

    Also includes:

    Voicemail/Caller ID/3-way Calling
    911 Access
    411 Directory Assistance at No Additional Cost
    Nationwide Coverage on America’s Best Networks
    new phone IMEI: 01529300387**** Sim card number: 8914800000511439****
    Please setup plan one for me. 210-723-****

    Reply
    • Free Government Cell Phones says

      October 6, 2019 at 4:10 pm

      We are not Safelink, Scottie. You need to contact that company directly to enroll.

      Reply
  113. Martell Brothern says

    September 27, 2019 at 2:46 pm

    Is there a contact email or phone number for states other than California?

    Reply
    • Free Government Cell Phones says

      September 27, 2019 at 3:01 pm

      The numbers we provide in the article work in all states in which Safelink is available.

      Reply
  114. Mary stoddard says

    September 20, 2019 at 3:26 pm

    What does unlock phone mean? What does 2gb and 50 mb mean? I’m 72 and not up on what everything means. Thanks. I’m trying to find a free phone.

    Reply
    • Free Government Cell Phones says

      September 20, 2019 at 5:47 pm

      The simplest thing to do, Mary, is to Google the words “What does unlocking mean” and “cell phone.” That should find you a simple answer.

      Reply
  115. S says

    September 17, 2019 at 4:50 pm

    Safelink sucks and obviously does not want me to have the phone with my non validated address even though I sent proof of it or I dunno just google it prob been here 100yrs you can find it no problem,the fact I never had an issue with my address till them makes me wonder if they don’t want to give me the phone or because I can’t prove my address but don’t have what they want,bills are not in my name so I can send in credit card,I can send in my health insurance and Dr stuff,I sent in original,you can see the envelope,the dates,it’s legit,I don’t know what else I could send because even though I explained my brain is messed up and have physical issues and don’t understand what else to send as proof and I can send it more proof but not what they want and please let me know in simple terms I get the same thing again for the things I told them I do not have and why,I feel horrible for people who have nobody and a brain that doesn’t function right because you really truly are just stuck and fu****

    Reply
    • Free Government Cell Phones says

      September 18, 2019 at 4:32 am

      Sorry to hear about your problems, S. Sounds like you should consider enrolling with a different company. Here’s where you can find all the companies offering plans in your state. Make sure you check them all out to find the one that fits your needs best:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  116. James M Stacchi says

    September 15, 2019 at 7:04 am

    I qualified and had a Safelink phone up to 2016. Had Stoke this Sept 2018 and would feel much safer to be able to carry a Safelink phone with all my emergency numbers 100% of the time.

    Reply
    • Free Government Cell Phones says

      September 15, 2019 at 2:02 pm

      You’ll need to re-enroll, James, using the contact info we provide on the page above.

      Reply
  117. Kristen Rivera says

    August 17, 2019 at 12:14 pm

    We need a phone for medical, doctor appointments. My husband has rare birth defect called Polymicrogyria (PMG) it’s in his brain! Thank you!

    Reply
    • Free Government Cell Phones says

      August 17, 2019 at 5:37 pm

      You need to contact Safelink customer service by using the contact info provided in the article above, Kristen. Best of luck.

      Reply
  118. Amanda Murphy says

    August 11, 2019 at 6:58 am

    Cant do captcha text keeps saying it’s wrong even when it reads it off it’s crazy need to update your page SafeLink can’t never login or do anything been having alot of problems please email me at me @ *********gmail.com TIA ITS IMPORTANT I NEED TO RE-ENROLL FOR MY CELL # benefits.. I’VE DONE IT JUST LAST MONTH.. now woman I chat with said I haven’t and I know I did a few months back someone stole my phone and just got it back in april..I CHAT with person online cause I didn’t get my mins the 5th and it’s been A month since I bought card she said everything was added and it wasn’t then ask to help me login my email didn’t work a d she said I wasn’t enrolled so don’t make sense if so how she tell me it was added lol so yeah I’m needing questions and when I get re enrolled I need the 350 mins and 2.5gb data i go through more data than mins and text.. please help me if can! ?.. 🙏🙏🙏❣️

    Reply
    • Free Government Cell Phones says

      August 11, 2019 at 1:02 pm

      We can’t help because we are not your service provider, Amanda. You need to contact that company’s customer service team.

      Reply
  119. Sarah says

    August 7, 2019 at 4:46 pm

    If you start out with one plan (1000 minutes | 1 gb data) and decide you need more data, are you able to switch to the (350 minutes | 2 gb data) plan?

    Reply
    • Free Government Cell Phones says

      August 7, 2019 at 10:36 pm

      You should be able to make that switch, but PLEASE confirm it with Safelink customer service before making any such switch.

      Reply
  120. Shawn says

    August 5, 2019 at 11:12 am

    Why did there show a problem???

    Reply
    • Free Government Cell Phones says

      August 5, 2019 at 11:22 am

      We’re not your service provider, so how could we possibly know, Shawn?

      Reply
  121. Claude Schliengert says

    July 23, 2019 at 7:50 am

    Hello,
    I will be flying to the States in mid September for 10 days. My friend’s Phone has fallen several times due to his disorder and is now broken, he is only able to use it to txt-message. From what he discribed me, he has an UMX with with safelink. My question is, if I get him a new phone in September, will he be able to use the sim out of his current phone in order to have a functional phone again ? Since I have no Idea where to get one and what to get, maybe you can also give me some ideas of a good retailer or a refurbished retailer ?I would appriciate a quick responce so i can have a good surprise when i will arrive. Oh by the way, he lives in Connecticut in the New Haven area.

    Reply
    • Free Government Cell Phones says

      July 23, 2019 at 12:26 pm

      Ask us a question about the free government cell phone program and we can answer it, Claude. Ask us a question about SIM cards and cell phone operation and we will refer you to your service provider’s customer service team. Sorry.

      Reply
  122. Makayla Darr says

    July 21, 2019 at 8:44 am

    it keeps saying i need my ow smartphone how do i go about that i dont have on?

    Reply
    • Free Government Cell Phones says

      July 21, 2019 at 8:55 am

      Well, Makayla, we have no problem admitting that we don’t have a clue what you’re talking about. What keeps saying you need your own smartphone?

      Reply
  123. Gale Ralston says

    July 20, 2019 at 6:45 am

    This is the worst customer service I have ever had. Rude, not helpful at all. It is a bother for them to answer a call. DO NOT RECOMMEND

    Reply
  124. Tracy ruffin says

    July 11, 2019 at 12:24 pm

    I need another phone because i lost my phone 3 months ago

    Reply
    • Free Government Cell Phones says

      July 11, 2019 at 3:11 pm

      The rules of the Lifeline program required your former service provider to cancel your account if it goes unused for 30 days or longer. In other words, you need to enroll again with any one of the free government cell phone companies offering plans in your state. Here’s where you can find a complete list of those companies and plans:

      https://www.freegovernmentcellphones.net/states

      Reply
  125. Amanda Antonelli says

    June 27, 2019 at 3:09 pm

    I want to trade phones I have a Motorola cricket phone and I put my SIM from lifeline thru safelink and it asks me for the network SIM code how can I obtain this code. Thank you

    Reply
    • Free Government Cell Phones says

      June 27, 2019 at 4:18 pm

      Put your phone back the way it was originally and use it to call 6-1-1. That will connect you to customer service.

      Reply
  126. Leslie Schomer says

    June 17, 2019 at 12:25 pm

    How would I Port my number over to safelink

    Reply
    • Free Government Cell Phones says

      June 17, 2019 at 3:43 pm

      We think you’re actually asking how to switch your service to Safelink from some other company. Is that correct? If so, here’s an article that tells you exactly now to do it:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  127. Betty Colvin says

    June 13, 2019 at 10:36 am

    Does Safelink Wireless have coverage in my area? Arkansas, 71671

    Reply
    • Free Government Cell Phones says

      June 13, 2019 at 12:08 pm

      Check with Safelink using the contact info we provide on this page.

      Reply
  128. Janet Tant says

    June 3, 2019 at 4:03 pm

    Is it possible to get a plain flip phone instead of a smart phone? I have had a lot of issues in the past and just have a hard time using them!

    Reply
    • Free Government Cell Phones says

      June 3, 2019 at 4:09 pm

      Call 6-1-1 on your free government cell hone to ask customer service if they offer flip phones. If not, ask if they have a BYOP (Bring Your Own Phone) program. If so, you can purchase your own inexpensive flip phone and use it as your free government cell phone.

      Reply
  129. Yadira Cabral says

    May 31, 2019 at 8:08 pm

    Hi. My name is Yadira Cabral how can get a free government phone for me and my daughter? Can we both qualify for a phone?

    Reply
    • Free Government Cell Phones says

      June 1, 2019 at 5:51 am

      Only one phone per household, Yadira. Click around this website and you’ll find all the information you need to enroll.

      Reply
  130. elle says

    May 13, 2019 at 9:06 am

    Hello! I found your website while searching phone assistance for an elderly friend. Your information service is very useful and appreciated. I have also enjoyed reading some of the comments posted, it’s comical. Thank you for the courtesy and hard work.

    Reply
    • Free Government Cell Phones says

      May 13, 2019 at 1:14 pm

      Courtesy? You think we’re courteous? (To tell the truth, we think we’re remarkably patient and courteous, but we admit that we sometimes snap.) Thanks for the compliment.

      Reply
  131. William Reilly 71050 says

    May 10, 2019 at 10:36 am

    Between 11:30 and 11:50 AM Central time I applied by phone for a lifeline cell phone. I asked the man taking the application several times to check and see if your carrier provides coverage in my physical zip code of 71050 and he kept brushing it off. Finally when he completed the application I insisted he check but then he gave me some excuse about not having the information for the new phone yet and that when they get that then we can deal with it. I told him NO, we will deal with it NOW. I am not going to wait 7-10 business days for you to send me a phone with no coverage and then have to send it back and wait 15 -30 days for you to cancel my gvmnt contract so that I can re-apply with someone that does provide coverage in my area. Again he told me that he does not have that info which makes me think he KNOWS they don’t provide coverage here but just wanted to make a sale. I asked him to let me speak to a supervisor which he declined to do. I then told him to either let me speak to a supervisor or cancel my application. At that point he said he would cancel the app, however I want to make sure he did. Since he incorrectly told me he did not have access to the info to see if you cover this area and refused to let me speak to a supervisor, I have a suspicion that he did NOT cancel my application so that he could have a sale on his record with no regards to it stopping me from being able to apply with someone that can in fact service my zip code. If this is the case please cancel my app immediately and take proper action against your employee. If it turns out this app is not canceled then I will use the weeks wasted and not being able to get a phone from someone else by complaining to every gvmnt agency I can find AND the BBB and posting on social media.

    Reply
    • Free Government Cell Phones says

      May 10, 2019 at 12:14 pm

      It’s not OUR employee, Williams. We are an independent informational website, NOT a free government cell phone company.

      Reply
  132. Tammy larace says

    May 10, 2019 at 3:08 am

    I have a assurance wireless phone ,the first one i got wouldn’t stay charged ,so i send it back for a replacement. .assurance sent mean another one ,this one was heavy and it still didn’t stay charged and the guy on the phone promised i wouldn’t have any issues with it ,i only can use it in dire emergencies ,so i was thinking on going back to safe link wireless which i did have years ago ,because assurance wireless does not have good phone…blank,thanks for listening

    Reply
    • Free Government Cell Phones says

      May 10, 2019 at 7:17 am

      Happy to listen, Tammy. We’d recommend that you take a look at ALL the companies and plans available in your state BEFORE you decide to go back to Safelink. Who knows — you might find another plan that fits your needs even better. Here’s where you can find that list:

      https://www.freegovernmentcellphones.net/states

      Reply
  133. Laura says

    May 3, 2019 at 7:48 am

    Thank you for this very helpful website.

    I am inquiring on behalf of my brother who lives in Connecticut. Due to his disability, he has great difficulty using a SmartPhone or any type of touch-screen device, which is all his current provider (Assurance) will provide. Do you know if it is possible with Safelink for him to either get from them a free “flip phone” or at least allow him to buy his own flip phone and still get the free minutes?

    Thank you.

    Reply
    • Free Government Cell Phones says

      May 3, 2019 at 8:24 am

      We doubt if any of the free government cell phone service providers still offer old-fashioned flip phones. However, you can check to see which companies offer “Bring Your Own Phone” programs and then purchase a flip phone from a phone retailer to use as your free government cell phone. One warning: Make sure the phone you purchase is compatible with whichever service provider you select.

      Reply
  134. Alan W says

    May 2, 2019 at 7:02 am

    I am disabled and have had a safelink phone since 2012,In 2019 they asked me to show proof ,In which i did thru e-mails and thru internet.Showed them proof then they cut off my phone,1st of all i think its a disgrace to hire illegal workers who cannot speak english,Knowing ive had my identity stolen by illegals yet our gov hires these illegals who ask you for your SSN???? Then they dont know at all what they are doing,I QUALIFY!,I get SSI and Medicaid yet they cancel my service,I need my phone in case of Emergency.I dont know if they are trying to make Donald Trump look bad or ????? Is it because im white????? I will file with the BBB ,Att General /Federal Trade Commission ETC! This is BULL!!! Im definitely not a fraud yet they claim too much fraud! WTF?Ive got a feeling lawsuits are building day by day for DISCRIMINATION!

    Reply
    • Free Government Cell Phones says

      May 2, 2019 at 4:04 pm

      You’re probably attributing bad results to nefarious reasons rather than incompetence, which is what we would attribute it to. But if you want to follow through with those complaints, here’s an article that tells you the most effective ways to make them:

      https://www.freegovernmentcellphones.net/faq/file-official-complaint-about-your-lifeline-service

      Reply
  135. Tommy Pietzsch says

    May 1, 2019 at 7:50 pm

    I had a lhone through assurance wireless and got it wet and i had no way of telling them. I tried to register for a new one but they wont send it because they say that i have one. Any suggestions?

    Reply
    • Free Government Cell Phones says

      May 2, 2019 at 4:09 pm

      That’s kind of a nutty response from customer service, Tommy, because they issue replacement phones all the time. Call in again and try once more. It’s doubtful that they’ll issue you a free replacement phone, but they will undoubtedly offer you one for a reasonably small fee.

      Reply
  136. Sandra leaver says

    April 30, 2019 at 1:06 pm

    My phone is not working. I have had it for a number of years. I requested a replacement about 2weeks ago but have not been answered. Could you please email as to when I can expect a phone. I am 82 years old and have had some health problems. I live alone and the phone is my lifeline.thanks
    Sandra Leaver

    Reply
    • Free Government Cell Phones says

      April 30, 2019 at 8:47 pm

      We are not your service provider, Sandra. However, we provide the contact info you need in the article above. Use it to contact Safelink’s customer service team.

      Reply
  137. Karen says

    April 23, 2019 at 6:42 pm

    Thank you for the wealth of information provided here. I was able to resolve all of my issues with my dead government phone, including choosing and switching to a different carrier, with the information and toll free number supplied on your site. You are very much appreciated. Karen 🙂

    Reply
    • Free Government Cell Phones says

      April 24, 2019 at 5:34 am

      Thanks, Karen. It’s always nice to hear from readers who appreciate all the hard work that goes into this website on a daily basis.

      Reply
  138. Terry G. Watkins says

    April 12, 2019 at 6:25 am

    Hello to All, I’m Terry G. Watkins’s. I live in Clarkston, Michigan, 48346. Because it is my own reasion I have lost my phone (not using it as much as I should), I was asking for your help to get be back. I had a head injury and there are time’s I don’t do thing right. I could go on and on but all I’m asking is why can I not have my phone back to working? If not, would you please let me know so I’m sure I won’t let that happen again. If not I understand. I just need to know. Thank You, Terry G. Watkins

    Reply
    • Free Government Cell Phones says

      April 12, 2019 at 2:45 pm

      We’re not Safelink, so we can’t answer your question with any sort of detail, Terry. You need to contact that company’s customer service team.

      Reply
  139. April M Detwiler says

    April 3, 2019 at 1:28 pm

    Phone will not hold a charge.. lucky if a full
    charge last an hour. Need a new battery, but it isn’t removable . Think I need a replacement phone .

    Reply
    • Free Government Cell Phones says

      April 3, 2019 at 1:33 pm

      Call 6-1-1 on your free government cell phone to be connected to your service provider’s customer service team. They can explain their own particular processes.

      Reply
  140. Matt says

    April 2, 2019 at 8:53 pm

    When I’m applying for BYOP theough safelink it told me to text BYOP to 611611 and then gave me this message… (Txt a number below to pick a company: 1=Straight Talk 2=Simple Mobile 3=Net10 4=Walmart Family Mobile 5=Go Smart Mobile 6=TracFone 7=Total Wireless 8=Telcel)
    I don’t kniw the differwnxe between each company and dont know which one i should choose… With the 1000 minutes.. 1.5 gb data and unlimited text, It will be the same with any company i choose correct? I tried researching some of the companies but i dont know what information i am looking for other than coverage statistics maybe? Idk do you have any input on the situation?

    Reply
    • Free Government Cell Phones says

      April 3, 2019 at 5:33 am

      It appears that they are giving you companies that are alternatives to the free government cell phone plan. So we don’t understand it, either, unless they are rejecting your application.

      It’s impossible for us to recommend one other another because there are so many variables.

      Sorry that we’re unable to give you any real advice in this situation.

      Reply
    • Travis says

      April 4, 2019 at 7:11 pm

      You should text number 6 back, because Safelink is just Tracfone.

      Reply
    • Bill says

      July 2, 2019 at 6:35 pm

      All of the companies listed in the text message you received are Tracfone subsidiaries, as is SafeLink. You said you are trying to sign up for SafeLink’s BYOP (Bring Your Own Phone) service. The text message you received doesn’t explain it very well, but I think they are either:

      1 – Asking you with which of those companies you wish to BYOP.
      …or:
      2 – Asking you with which of those companies the phone you wish to use (with SafeLink) was originally branded.

      I suggest that you call SafeLink to ask about this.

      Reply
  141. Liliana Asli says

    April 1, 2019 at 11:37 am

    I need a free cellphone for myself to use different aps so I can train my brain to be alerted all the times. How soon can I get a free android phone from you.

    Thank you

    Reply
    • Free Government Cell Phones says

      April 1, 2019 at 5:43 pm

      You can wait forever without getting a phone from us because we are NOT a free government cell phone company. This is an independent informational website.

      Reply
  142. Glenda Backman says

    March 21, 2019 at 5:46 am

    Do you offer phones that are usable by a blind person?

    Reply
    • Free Government Cell Phones says

      March 21, 2019 at 8:08 am

      “We” don’t offer any phones. This is an independent informational website, NOT a free government cell phone company website. But we just happen to have an article that will give you all the info you need:

      https://www.freegovernmentcellphones.net/government-cell-phones-hearing-vision-speech-impaired

      Reply
  143. Janet Delk says

    March 20, 2019 at 10:20 pm

    I am on SSI and have Medicaid and getting food stamps, it would be easier for me to have a government program cell phone and can’t afford to buy a cell phone.

    Reply
    • Free Government Cell Phones says

      March 21, 2019 at 3:23 am

      Sounds like you qualify, Janet, so we agree that you should enroll. Here’s where you can find a list of all the service providers offering plans in your state. Check them all out to find the plan that fits your needs best:

      https://www.freegovernmentcellphones.net/states

      Reply
  144. Garry Russell says

    March 19, 2019 at 12:36 pm

    i have call 3 times!!!i i do not know how to get a free phone

    Reply
    • Free Government Cell Phones says

      March 21, 2019 at 3:22 am

      Who did you call, Garry? Have you attempted to enroll online?

      Reply
  145. Allan Griffith says

    February 28, 2019 at 9:06 am

    I would like to use my own phone

    Reply
    • Free Government Cell Phones says

      February 28, 2019 at 10:29 am

      Check Safelink’s website for more information about its BYOP (Bring Your Own Phone) program. If your phone is compatible with Safelink’s national cell network, it should be doable.

      Reply
  146. Richard W. Mills III says

    February 27, 2019 at 11:21 am

    I am unemployed due to medical conditions and currently are on (SNAP) food stamp assistance. I have a Social
    Security hearing pending. I have A iPhone but I don’t have any provider and can’t use it because I have no income. I need a phone to contact my Doctors, My Lawyers, Social Security and foe emergencies and family. Please can you help me. If its not possible to activate my iPhone for this service please send me if you can a phone that I can use.

    Thank you,
    Rick

    Reply
    • Free Government Cell Phones says

      February 27, 2019 at 4:45 pm

      If Safelink is the company you want to sign up with, you need to contact its customer service team in order to enroll, Richard. We provide the contact info on this page. Good luck.

      Reply
  147. PC says

    February 26, 2019 at 10:30 am

    I have a 39 year old daughter who we have helped on and off for a number of years. She has mental health issues and is at a point where she no longer works and is paralyzed with fears and anxieties. She doesn’t seem to have the ability to follow thru and get the help she needs so that she has the basic needs. Is soon to lose her apartment that the VA has helped provide for several 6 month time frames but they will not be able to help again so she is soon to be homeless. Need to find out how to get her a free phone plan. We bought her a Samsung at Walmart several months ago, but can no longer continue to pay her plan. Can you help me to do all I can to get some answers to direct her. Thank you. PC

    Reply
    • Free Government Cell Phones says

      February 26, 2019 at 11:10 am

      Sorry to hear about your daughter’s problems, PC. All the information you need is right here on this website. It’s dedicated to the subject of free government cell phones. Just click on our name at the top of this page to be taken to our home page, where everything you need is clearly laid out.

      Reply
  148. Yvonne Allen says

    February 25, 2019 at 3:53 pm

    How do I find out if SafeLink has service in my area

    Reply
    • Free Government Cell Phones says

      February 25, 2019 at 11:17 pm

      You call Safelink customer service and give them your home address.

      Reply
  149. Nancy watson says

    February 22, 2019 at 10:27 am

    How do I get the sim card for my phone? I would like to get service. I recently had entouh but lost my phone and they dont do replacement phone. I got one, now I just need to get minutes on it.

    Reply
    • Free Government Cell Phones says

      February 22, 2019 at 3:45 pm

      Before you do anything else, you need to speak to Safelink’s customer service team to make sure that the make and model of your phone is compatible with Safelink’s network.

      Reply
  150. Isabella York says

    February 11, 2019 at 5:58 pm

    I need something i know how to operate.

    Reply
    • Free Government Cell Phones says

      February 11, 2019 at 11:27 pm

      Unfortunately, you do not get to request a particular make and model of phoned, Isabella. You get the phone they send out at random from those they have on hand. One option might be the Bring Your Own Phone program. You can purchase and use any phone that’s compatible with your service provider’s network and it will work. However, you need to confirm with customer service that your make and model is truly compatible BEFORE you purchase it.

      Reply
  151. Wanda Carlock says

    February 7, 2019 at 1:19 pm

    how soon could I get phone,i am bedridden and need a phone despertly.

    Reply
    • Free Government Cell Phones says

      February 7, 2019 at 3:40 pm

      Good question, Wanda. Most companies say delivery will take two weeks, but our readers tell us it often takes three or four weeks or even longer. But the sooner you enroll, the sooner you’ll get your free government cell phone.

      Reply
  152. Cynthia says

    January 27, 2019 at 6:41 pm

    Can I switch from Assurance Wireless free phone to SafeLink or another phone ? Assurance is “Terrible” had 5 phones in less than 2 months! Works every other day if lucky. Thanks

    Reply
    • Free Government Cell Phones says

      January 27, 2019 at 7:48 pm

      Yes, you can switch at any time as long as you’ve had service with the same company for at least 60 days. Here’s an article that tells you exactly how to do it:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
    • Em says

      January 31, 2019 at 3:23 pm

      Yes, just switched from a reliable flip phone of four years to some unknown name piece of junk android that gets extremely hot right away and is always freezing up. Assurance Wireless has turned out to be deceptive, shady and extemely worthless and untrustworthy.

      Reply
    • Susan says

      November 22, 2019 at 9:21 pm

      I have tried for quite some time now to get my son a gvt wireless phone. I applied through Safelink and ended up very disgruntled. I have filed 5 applications and when I called to follow up I’d get transferred, told there was no application on file or my application was in verification process. When I called the verification center they said there was no application. Decided to take my business to Assurance.

      Reply
  153. Katherine Spalding says

    January 23, 2019 at 12:29 pm

    Hello I am inquiring about the cell phone assistance in Tennessee. If you could give me some insight into this program I would greatly appreciate it. Thank you for your time,
    Katherine Spalding

    Reply
    • Free Government Cell Phones says

      January 23, 2019 at 3:36 pm

      You can find all the info on every company offering free government cell phones in Tennessee at this link:

      https://www.freegovernmentcellphones.net/states

      Reply
  154. Michael says

    January 21, 2019 at 2:42 pm

    I have an old flip phone, and it is hard for me to text anymore. Can my few pics be transferred to a smart phone even if I have to buy one. Can’t believe they have not upgraded that old phone. Well I guess I can’t bitch, it’s free, and only use it for emergencies. Soon to be 66, so maybe I don’t need one anyway! lol

    Reply
    • Free Government Cell Phones says

      January 21, 2019 at 5:35 pm

      If you were to switch to a different free government cell phone, your new service provider would give you a free smartphone, which would be a huge upgrade for you. But before you do that, it seems like it would be a good idea to speak to your current provider’s customer service team. You’ve been a long-time customer and if you’re very lucky, they may offer you an upgrade for free.

      Reply
      • Em says

        January 31, 2019 at 3:19 pm

        Its not free, they make you pay a huge shipping fee and send you a mediocre phone that gets very hot right away and constantly freezes up. Assurance wireless is bad and leaves out providing important information, dismisses your questions and hangs up the phone on you. Its also okay and fraudulent for them to be recording and monitoring their conversations with you, but not okay for you to record (which they’re already doing too) and then catch them constantly lying and leaving out that information. They tell you one thing and do another.

        Reply
        • Free Government Cell Phones says

          January 31, 2019 at 5:16 pm

          More than 40,000 people have left comments on this website, but you are the first person to ever claim that a free government cell phone company makes customers pay any shipping fees, much less huge shipping fees. If your assertion is true, we’re pretty sure other readers will be able to confirm. Readers?

          Reply
          • Lisa Umina says

            May 3, 2019 at 12:44 am

            Assurance wireless required a $5 shipping charge from me. I’m experiencing similar problems as others have mentioned. The android phone they provide simply does not function reliably ( or at all). The customer service representatives all play dumb, as if they aren’t hearing about the same problems from everyone. I’m on my third replacement. They all had the same problems. I gave up and just did a factory reset every few weeks until it crashed for good after 6 months. Their ONLY solution is to purchase a phone. The whole thing feels fraudulent because everyone would have to purchase a phone that should have been free! I’d like to hear from other Assurance wireless subscribers.

          • Free Government Cell Phones says

            May 3, 2019 at 12:48 am

            Thanks for your comment because you clarify something we hadn’t thought of in a very interesting way: It’s obvious that the customer service agents are playing dumb because, as you say, the phones suck and they obviously receive countless complaints about them day after day after day. Just look at our comments section and the same thing is true.

            It’s true that most companies charge for replacement phones and then send out phones that are equally unreliable.

            Your only real option here is to switch Lifeline companies. So here’’s an article that will tell you how to do it as painlessly as possible:

            https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

  155. Mary S. Scott says

    January 11, 2019 at 2:04 am

    I Filled out an App 3 Mounts Ago To Get a Free Safe Link Cell Phone About Two Or Three Mounts Ago And I Haven’t Gotten It Yet I Was Suppose To Receive In 6 to 8 Weeks But I Still Haven’t Gotten It Yet When I Sent The App Off I Did Send A Copy Of My Award Letter n My SSI # With It And a Letter From My Landlord Staten That I Live Alone At The Address I Put On The App So What’s Taken So Long For Me To Get It? I Need For Emergency’s Can You Send It Soon? I Get Unlimited Texting And Internet Wi Fir How Many GBs? Will It Have a Camera On It?

    Reply
    • Free Government Cell Phones says

      January 11, 2019 at 6:31 am

      Since we are not Safelink, we cannot tell you why it’s taking so long. But if one company won’t offer you a free government cell phone, try enrolling with a different company. You can find a complete list of the companies offering plans in your state at this link:

      https://www.freegovernmentcellphones.net/states

      Reply
  156. Bruce Griffin says

    January 7, 2019 at 7:59 pm

    I no longer qualify for service through Safelink because I cancelled my food stamps. How do I now use my Safelink phone with Tracfone minutes? I want to keep using this phone and my current phone number for work.

    Reply
    • Free Government Cell Phones says

      January 9, 2019 at 7:16 pm

      Contact Safelink customer service. The two companies have the same owner and it should be a simple process.

      Reply
  157. S.Lopez says

    January 1, 2019 at 12:44 am

    Happy New Year!!!
    I have a comment for the employees who read and respond to the questions posted on this site. After reading through the about 25 questions posted here, I would like to say GOD BLESS YOU GUYS!!!!!!!! It is actually unbelievable that rather than read the information posted on this site to assist people, most apparently don’t read!!! I understand that there are a lot of people who may not understand thoroughly but wow…..KEEP UP THE GOOD WORK AND THANK YOU!

    Reply
    • Free Government Cell Phones says

      January 2, 2019 at 2:47 pm

      Nice way to begin the new year, S. Thanks.

      Reply
  158. Joe giovengo says

    December 28, 2018 at 5:17 pm

    I currently have qlink. The phone is terrible. Shutdown a lot and overheats. I want to change my carrier. How can I do this. I have the free government phone

    Reply
    • Free Government Cell Phones says

      December 29, 2018 at 7:00 am

      It’s simple. Here’s an article that tells you how:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  159. Janedoe says

    December 21, 2018 at 6:14 pm

    Safe link is so not a good company.I’ve been with them for almost 3 years,my screen went out so I called for some type of replacement phone and they told me they didn’t give replacement phone yet my sister has one she received a few days ago.

    Reply
  160. Samantha Hartwig. gSa says

    December 19, 2018 at 7:43 am

    I need a phone. I’m disabled.

    Reply
    • Free Government Cell Phones says

      December 19, 2018 at 4:06 pm

      Check out all the companies and plans available in your state and apply with the one that fits your needs best. Then enroll with that company online or by phone.

      Reply
  161. Kathy Ridgeway says

    December 17, 2018 at 7:56 am

    Is recertifying the same as enrolling all over again???…

    Reply
    • Free Government Cell Phones says

      December 17, 2018 at 8:39 am

      No, you just need to tell them that you are still eligible. You may be required to show documentation proving that you have a home address or that you still participate in one of the qualifying Federal programs but it should be that simple.

      Reply
  162. SJ Alford says

    December 14, 2018 at 10:44 pm

    I need a flip phone because I am very hearing impaired. A smart phone will not work for me. Can I continue to use my Samsung u360?

    Reply
    • Free Government Cell Phones says

      December 15, 2018 at 6:29 am

      Not all cell phones are compatible with all cell phone networks, SJ. So you should contact your service provider’s customer service and/or tech support team to find out the answer to your question.

      Reply
  163. Debra says

    December 10, 2018 at 11:37 pm

    Obviously I’m not the smartest star in the world, but you need to dum it down for some of us. I clicked on how to get a phone, with no explanation at all.

    Reply
    • Free Government Cell Phones says

      December 11, 2018 at 6:28 am

      Really, Debra? Our “How to get one” page breaks it down into three simple steps. We don’t know how to make it any clearer.

      Reply
      • Sue says

        February 14, 2019 at 8:06 pm

        FGCP-why do you have to be so condescending to some of these folks?! Not everyone understands how this system works and it is a lot of info for oldler, non techies to absorb.

        Please show some patience with these people…kindness means a lot.

        Reply
        • Free Government Cell Phones says

          February 15, 2019 at 6:36 am

          We think we show incredible patience and explain the same things over and over and over again. Is it too much to expect people to read the information provided before they leave a comment asking how to do exactly what was described in the article above their comments?

          Reply
          • Karen says

            April 26, 2019 at 11:15 pm

            You are doing a wonderful job, and helping so many underprivileged people.

          • Free Government Cell Phones says

            April 27, 2019 at 7:22 am

            Thanks. It’s nice to be appreciated.

        • BRIAN says

          February 22, 2019 at 10:07 pm

          Lots ‘a stoopid people out there. Look at who they voted President

          Reply
          • Carl says

            August 10, 2019 at 9:37 pm

            lol Yeah here you are looking for free gimmies. Let me guess you like Bernie?

  164. Norma I castro says

    November 28, 2018 at 1:15 pm

    How do I upgraded

    Reply
    • Free Government Cell Phones says

      November 28, 2018 at 9:43 pm

      Check the Safelink website, Norma. It provides info on upgrading plans and upgrading phones.

      Reply
  165. Syed I Hossain says

    November 13, 2018 at 11:23 am

    I am in need of a govt. cell phone

    Reply
    • Free Government Cell Phones says

      November 13, 2018 at 2:49 pm

      Then you need to apply for a free government cell phone.

      Reply
      • Debra says

        December 13, 2018 at 10:21 am

        How do I upgrade my application?

        Reply
        • Free Government Cell Phones says

          December 13, 2018 at 12:39 pm

          Not quite sure what that means, Debra. Can you explain?

          Reply
  166. WAI says

    November 6, 2018 at 12:01 pm

    I’ve been hitting a wall with the provider Safelink Wireless. They disconnected my service, and when I reapplied they declined. I asked what reason, and they said that the SNAP card I sent is not in their catalog. It’s obvious they don’t know what a SNAP card is, but I can’t get a US person to identify with me. How do I report these guys for fraud. I think they are doing this intentionally and pocket the government funding.

    Reply
    • Free Government Cell Phones says

      November 6, 2018 at 5:11 pm

      We’re not sure you’re dealing with fraud as much as incompetence, WAI. We’d suggest that you take this rejection as an opportunity to switch to a different service provider. Here’s where you can find all those providers in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  167. Kimberly Gassaway says

    November 6, 2018 at 3:48 am

    How will o know the phone will work @ my house? Last free state phone I received didn’t work @ my home so I would need 2 drive almost 30miles in order 2 use it.

    Reply
    • Free Government Cell Phones says

      November 10, 2018 at 9:25 am

      Ask your neighbors which cell phone company they use and if they get good signal. Then find a free government cell phone company that uses the same cell network. Here’s where you can find out which cell networks each free government cell phone company uses:

      https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network

      Reply
  168. Michael Hamby says

    October 29, 2018 at 9:17 am

    Or someone there please contact me at 302-593-****. I have been trying for 11 months to verify my phone and now they tell me I have to reapply and I’ve done that several times all together I have sent paperwork over a dozen times would somebody please contact me and help me get my phone back online. I am disabled live alone that is the only phone that I can use have to you and have had to do without for close to 11 months now again my phone number is 302-593-****. it is a borrowed phone please do not send advertisement or anything to that phone thank you very much Michael L Hamby

    Reply
    • Free Government Cell Phones says

      October 29, 2018 at 2:46 pm

      We can’t send you anything, Michael, because we are not a free government cell phone service provider. This is an independent informational website. You need to contact the service provider directly.

      Reply
      • Donna G says

        December 10, 2018 at 11:40 pm

        Thanks you child molesters in helping people, another rich people helping others, a straight SCAM.

        Reply
        • Free Government Cell Phones says

          December 11, 2018 at 6:29 am

          How’s the weather there in CrazyVille today, Donna?

          Reply
        • Auggie says

          September 10, 2019 at 6:02 am

          Lol. what is wrong with you??? Donna-
          Seek counselling, please! You are not thinking in a reasonable manner, at all.
          I hope you get some help to deal with these things you imagine.

          Reply
  169. Ann says

    October 24, 2018 at 8:08 am

    Am I able to keep my phone number that I already have if I receive one of these phones?

    Reply
    • Free Government Cell Phones says

      October 24, 2018 at 8:40 am

      Yes, but you need to tell the customer service agent that “I want to port over my current phone number.”

      Reply
  170. Leon Stewart says

    October 17, 2018 at 1:35 pm

    How do I find out what type of free smartphone I’ll get prior to enrolling? Ie, name, model, dimensions.

    Reply
    • Free Government Cell Phones says

      October 17, 2018 at 6:12 pm

      Impossible, Leon. Each company offers a number of different makes and models of cell phones, and they are handed out randomly.

      Reply
  171. Billie says

    October 15, 2018 at 12:53 pm

    I can’t find the enrollment form been looking for hours

    Reply
    • Free Government Cell Phones says

      October 16, 2018 at 8:47 am

      Can cannot offer enrollment forms because this is an independent informational website that’s NOT affiliated with any of the free government cell phone companies. You must visit the website of the company of your choice in order to enroll.

      Reply
  172. Tomas R Mireles says

    October 8, 2018 at 10:56 pm

    Lost my phone.

    Reply
    • Free Government Cell Phones says

      October 9, 2018 at 8:56 am

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  173. Tracie says

    October 3, 2018 at 3:17 pm

    If you are already a tracfone customer can you transfer your phone and keep your same
    number to safelink?

    Reply
    • Free Government Cell Phones says

      October 4, 2018 at 7:01 am

      Yes.

      https://www.freegovernmentcellphones.net/faq/can-i-keep-my-current-phone-number-when-i-enroll-transfer-in-the-lifeline-program

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  174. Hank in Tennessee says

    September 28, 2018 at 7:42 pm

    Finally had it with Safelink. Problem started 4 weeks ago when my phone disconnected during a call. Checked my minutes and it said zero. I know for a fact I did NOT use all of my free minutes during the month. I even looked back at previous call history for proof. Having no funds in the bank (I sometimes buy the $10 load up cards for Safelink directly from their website if I run out of 350 minutes) I had to run to CVS and use cash. The only Safelink cards sold there are the $15 cards for unlimited 30 day plan. I bought and activated the card. The last day of the plan was yesterday September 27. Now today, my Lifeline minutes have kicked in, 350 minutes, unlimited texts, And it says over 3 GB data. However, since I woke up this morning the data does not work. Spent almost my entire 350 minutes today talking to idiotic foreigners who just read the same script and protocols telling me to do the same thing over and over. Have you tried turning your mobile data on/off? YES Have you tried rebooting phone? YES. Have you tried removing battery? BATTERY DOES NOT COME OUT OF THIS PHONE. Have you tried calling *22890? YES. We need you to call from a different phone: DID THAT ALREADY. DID NOT SOLVE PROBLEM. NOT BORROWING MY NEIGHBORS PHONE AGAIN!! Asked them if there was someone I could speak to because I am sure it is NOT a coincidence that my data is not working the same day my previous plan stopped. No one seems to get that in their pea sized brain!! “Oh sir but we assure you it is not a problem, you see your data is there it says you have over 3 gigabytes”. SERIOUSLY? I KNOW THIS ALREADY. You would think maybe they would look beyond this and maybe find that something happened when my plan ended today?! I have to have a phone with data to report the jobs I do. Without data I will lose my jobs. I’m done with Stupidlink. Talking to these morons is like banging my head against a brick wall.

    Reply
    • Hank in Tennessee says

      November 22, 2018 at 6:07 pm

      UPDATE: I had an idea..I bought another Unlimited Minutes/ Unlimited Texts/ 1 GB DATA card for $15 + tax. This is the same card that once it ran out, my data problems began. Guess what? Now I have data again. So it took buying a $15 card to fix it. Which means from now on if I want data I will have to pay! I don’t know if this is some kinda glitch or if Safelink is doing this on purpose to get money from their Lifeline customers. So with that I will say BEWARE to anyone who’s phone runs out of minutes. DO NOT buy the $15 unlimited card or you will be stuck with it if you want to use your data!! The smaller $10 cards I did not have any problems with, though.

      Reply
    • Very dissatisfied says

      January 31, 2019 at 10:24 pm

      Safelink wireless is the absolute Worst of all of the lifeline providers! Sounds like youve went through alot of wjat i did only mine went on for 2entire years! Never being able to get the problems resolved was way too stressful for me! I decided to call on my local community,my sign read “Can you hear me now? Have Safelink Wireless?
      join us this Friday at 6pm & Saturday at 2pm for a consumer discussion Right Here (because I certainly cannot CALL you)”
      The response was overwhelming
      & led to standing room only. I was shocked at the turn out especially considering I live in a smaller town. Although the issues were uniquely its own, by days end we all agreed 99% of the problems/issues lie soley with Safelink wireless’ CUSTOMER SERVICE AGENTS/REPRESENTATIVES & 1% cheap cellular phone quality!!
      99%!! Thats when we decided to contact the b.b.b & we began writing reviews to try & help others with our experiences having dealt with thw extreme stress of simply trying to use a service that President Obama made available low income citizens in which each attending consumer Qualified for but months & years later STILL cannot successfully use this service for longer than a few minths until a problem arises & we’re forced to call customer service/support which more times than not results in the service being completely Cancelled by a ticked off Safelink Wireless CUSTOMER SERVICE AGENT. There IS NO ladder to the ones in charge that you can seek help with because when you ask for them the agent transfers you to a coworker 3 seats over or so im told. There is ABSOLUTELY NO WAY to file a complaint about poor Customer Service or an obnoxious agent. So dont atempt it or you may end up with SERVICE CANCELLED without warning nor reason & we All know how many months it takes to reapply. I wrote a review of safelink on this site too but funny, its mot on here!! my opinion the words No Customer Service or supoort would be no different as well as save the government tons of money for paying these people for a job in which they do not / can not perform. Woohoo this was a stress relief for me 🙂

      Reply
  175. Danny says

    September 25, 2018 at 8:21 am

    Does Safelinkstill offer only 350 free calling minutes? Checking because other providers offer 500 minutes and 1G of data

    Reply
    • Free Government Cell Phones says

      September 25, 2018 at 8:57 am

      Please see the very top of the page for the minutes. In California, they give a free Android phone, unlimited minutes & texting, 500 MB data; in other states you give a free phone, 350 minutes and unlimited texts and 500 MB data.

      Reply
  176. Audrea Laney says

    September 20, 2018 at 11:22 am

    I need a replacement sim card for a HTC 10 evo

    Reply
    • Free Government Cell Phones says

      September 20, 2018 at 2:35 pm

      We’re not Safelink, Audrea. This is an independent informational website, NOT a free government cell phone cell phone company. In other words, we can’t help you, but your service provider can.

      Reply
  177. Melissa Reid says

    September 17, 2018 at 5:39 am

    What the best phone to get in TN,For SafeLink Sim card They sent me an At&t sim card but I have Verizon so help

    Reply
    • Free Government Cell Phones says

      September 17, 2018 at 1:06 pm

      You need to speak to your service provider’s customer service team, Melissa.

      Reply
  178. Zbyszek says

    September 12, 2018 at 8:18 pm

    From time to time my phone gets disconnected. No calls in, o outs, no texting. How do I find out when it will get restarted?

    Reply
    • Free Government Cell Phones says

      September 21, 2018 at 8:19 pm

      Contact customer service by calling 6-1-1 on your free government cell phone. Or by calling the phone number shown in the article above.

      Reply
  179. vivian says

    September 4, 2018 at 7:50 am

    how do i get a free smart phone

    Reply
    • Free Government Cell Phones says

      September 4, 2018 at 8:00 am

      Seriously, Vivian? How about if you take a few minutes to click around this website, because it tells you everything you need to know.

      Reply
  180. mary god says

    September 2, 2018 at 7:43 am

    my phone is not working well can I tranfer to an old Tracfone

    Reply
    • Free Government Cell Phones says

      September 2, 2018 at 8:33 am

      Probably, but you need to check with Safelink customer service to make sure the make and model are still compatible.

      Reply
  181. rebecca weir says

    August 28, 2018 at 10:46 am

    I am trying to find out how i put safelink minutes on my new phone .i need my enrollment id too.

    Reply
    • Free Government Cell Phones says

      August 28, 2018 at 10:52 am

      Call 6-1-1 on your free government cell phone to connect to customer service. They should be able to help you out.

      Reply
  182. Michael Keenan says

    August 24, 2018 at 11:10 am

    What happens when I run out of minutes?

    Reply
    • Free Government Cell Phones says

      August 24, 2018 at 11:20 am

      Two choices: You can either stop using the phone for the rest of the month, or you can purchase additional minutes.

      Reply
    • Giong Nguyen says

      September 9, 2018 at 5:51 pm

      My phone 856 246 **** has validated for 257 days to use but I have only 7 minutes to call. What should I recover my monthly minutes. I am in life-line program. Thank you

      Reply
      • Free Government Cell Phones says

        September 9, 2018 at 6:23 pm

        We’re not quite sure what your problem is, Giong, but you should contact Safelink customer service. You can do that by calling 6-1-1 on your free government cell phone, but you would exhaust your few remaining minutes before you got your problem resolved. Try visiting the Safelink website to see if you can solve your problem online. If not, see if you can borrow a friend’s phone to contact customer service.

        Reply
  183. Pang says

    August 21, 2018 at 1:02 am

    For California, is Safelink the only company to offer a GSM sim for bring your own phone?
    Are there any other companies that offer gsm SIM?
    How does safelink voice and data quality compare to the other companies?

    Also, Safelink offers 2gb a month data for California, not 500mb, or am I getting it wrong?

    Reply
    • Free Government Cell Phones says

      August 21, 2018 at 3:10 am

      The answers to all your questions are pretty much the same, Pang: It depends on what part of the state you live in.

      But here’s an article that tells you more about which companies use each national cell network:

      https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network

      Reply
  184. Amy DiCamillo says

    August 20, 2018 at 9:56 am

    Need customer service to call this number 203 502-**** and help me Re activate my phone. I did not use my phone and it was shut off, but cannot activate per message I receive on my phone for weeks now. Customer service needs to call me.

    Reply
    • Free Government Cell Phones says

      August 20, 2018 at 10:46 am

      Sorry, Amy, but this is an independent informational website. We can’t deactivate your phone. You need to contact your service provider’s customer service team.

      Reply
  185. Stacy D. says

    August 16, 2018 at 10:08 am

    Why does the government permit such dreadful service from its Lifeline providers? Even this site had difficulty getting an answer from Safelink and I have wasted countless hours trying to restore service that was term terminated in error by the company. I assume the insurance is paying for this service, why does it have to be so inferior (at least in the area of virtually non-existant customer service) to that of other more established cell phone service providers?

    Reply
    • Free Government Cell Phones says

      August 16, 2018 at 11:34 am

      Our readers probably agree with your assessment by a score of about 999 to 1, Stacy. One correction though. It’s not paid for with insurance. Every paid phone bill in America has a line-item called “Universal Service Plan” which adds a few cents to a few dollars per month to everyone’s bill. It is paid for with all those pennies and dollars.

      Reply
  186. Brittney Hodges says

    August 15, 2018 at 2:59 pm

    How do I order a new phone from safelink wireless when my doesn’t work anymore

    Reply
    • Free Government Cell Phones says

      August 15, 2018 at 5:20 pm

      Contact the company’s customer service team, Brittney.

      Reply
  187. Elaine Garfield says

    August 10, 2018 at 9:41 am

    Safe Link is just awful. Their customer service has always been bad but I ma at my wits end with them now. I sent back the paper work they sent me in in plenty of time to re-certify. Next thing I was told is that the account was cancelled. I have tried for over 6 weeks to deal with them and every time it goes bad. One rep reapplied and still I am told the account is cancelled. I called again this morning and, rather that wait on hold, I gave them my number, as requested by them and was I would get a call back in 15 to 22 minutes. It is now 1 hour and 15 minutes later and no callback. This company is the absolute worst and I am glad to be rid of them. They are making a lot of money for such terrible service and they are taking advantage of people like me who are cash strapped and cannot afford to just get a phone. It is hard enough to survive without dealing with a company who has no respect for you.

    Reply
  188. J.Striebel says

    August 9, 2018 at 4:17 pm

    Very stright forward and informational great job

    Reply
  189. David says

    July 25, 2018 at 10:17 pm

    Do any of the programs in New York offer a smart watch?

    Reply
    • Free Government Cell Phones says

      July 26, 2018 at 1:46 am

      Sorry, but none of the programs in any state offer smart watches.

      Reply
  190. marvin dodson says

    July 18, 2018 at 2:11 pm

    im looking to get a phone i just need information on a location to get it or how i go about getting one.

    Reply
    • Free Government Cell Phones says

      July 18, 2018 at 5:03 pm

      You can enroll by phone or online and they will send the phone to your home, Marvin.

      Reply
  191. Yidi Jiang says

    July 12, 2018 at 1:06 pm

    Yidi Jiang. Columbia. MD. 21045 USA. I want free cell.

    Reply
    • Free Government Cell Phones says

      July 12, 2018 at 4:12 pm

      You need to enroll with the company, Yidi. This is an independent informational website (and we provide the contact info in the heart of the article on this page).

      Reply
  192. lauri piper says

    July 7, 2018 at 5:48 am

    its very nice to help people out with things like phones for their every day life.

    Reply
  193. Brittney N Hodges says

    June 26, 2018 at 8:25 pm

    What do the phones look like?

    Reply
    • Free Government Cell Phones says

      June 27, 2018 at 1:31 pm

      Lots of different makes and models are available, Brittney. Check out a few of the service providers’ websites to see what they are currently offering.

      Reply
  194. Terry Witt says

    June 26, 2018 at 11:41 am

    It said to use my own device I don’t have a phone at all

    Reply
    • Free Government Cell Phones says

      June 28, 2018 at 11:01 am

      Contact customer service (contact info provided on this page) to clear up the confusion.

      Reply
  195. Frederick Davidson says

    June 14, 2018 at 12:49 pm

    When are these companies going to quit outsourcing all their customer service calls over seas? You can not understand a word they are saying!!!!!!!!!!!

    Reply
    • Free Government Cell Phones says

      June 14, 2018 at 2:31 pm

      C’mon, Frederick, it’s not just these companies. Damn near every company in every industry does the same thing.

      Reply
  196. amita d gandhi says

    May 29, 2018 at 5:36 pm

    last 15 days ago i enrolled my phone in altlanticicity library office.four &six business day you will get your home address in mailbox..still idont get my wife phone?

    Reply
    • Free Government Cell Phones says

      May 30, 2018 at 3:22 am

      Check the Safelink website, Amita. It has a function that allows you to “Check Your Status.”

      Reply
  197. Erica says

    May 29, 2018 at 11:51 am

    My husband was injured and is out of work because he needs surgery. He was our only income and now we are on SNAP. My question is: I have a small Lg smartphone that I can use and don’t need another one, I just need minutes. I just ran out this month because we can’t afford more minutes. Can I use it and could I possibly keep the number that is already assigned to it?
    Thanks

    Reply
    • Free Government Cell Phones says

      May 29, 2018 at 4:55 pm

      Theoretically, you can use the phone and keep the number. We’ll address each of those questions separately.

      Regarding the phone: You can use a phone that is compatible with your service provider’s national cell network. Here’s an article that will tell you more:

      https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network

      Contact your service provider’s customer service or tech support team to find out if the specific make and model of cell phone you have will be compatible with your service provider’s network.

      Regarding keeping your current phone number: Yes, again. You can keep the number. If the phone you own is compatible with your service provider’s cell network, they will tell you how to transfer it over.

      Reply
  198. Brenda says

    May 23, 2018 at 10:17 am

    I would like to sign up for this phone service, so I can apply for jobs. I have an iPhone which can take a SIM card. I do not currently have phone service, only email. The link to the website comes up to,a blank page when I try to contact it. Can you help?
    I am on MediCal and Snap.
    Thank you,
    Brenda

    Reply
    • Free Government Cell Phones says

      May 23, 2018 at 5:05 pm

      The link works for us, Brenda. Try it again.

      Reply
  199. john l rice says

    May 23, 2018 at 5:48 am

    i need sign up for a phone. i have proof i get medicaid.it wont let my info go thru

    Reply
    • Free Government Cell Phones says

      May 23, 2018 at 8:19 am

      Try calling Safelink customer service, John.

      Reply
      • Linda Saxon says

        June 11, 2018 at 1:26 am

        I have been with Safelink for at least 3 years now up until the 1st of June I did not receive my minutes. I can text all I want, but cannot call or receive calls. But I can call Safelimk I wish I could talk to a customer representative I get put on hold then after being on hold for up to 30 minutes I get cut off, Ileft them a text message about not receiving my minutes and have no response. My phone with them is my only means of communication and I desperately need my phone. I live by myself, in the country, I am retired medically disabled
        .Is there anyway I for your phone service or advise of a phone company that can help

        Reply
        • Free Government Cell Phones says

          June 11, 2018 at 4:23 am

          Have you attempted to speak to customer service via email?

          Reply
  200. emiliano ocasio says

    May 21, 2018 at 11:13 am

    need a new phone and tryin to redo my old but wont let me

    Reply
    • Free Government Cell Phones says

      May 21, 2018 at 8:56 pm

      Not sure what you mean by “tryin to redo my old.”

      Reply
  201. Steven Wakimoto says

    May 20, 2018 at 3:33 pm

    I need a free phone. I’m a medicaid and food stamp recipient. I’m disabled senior.

    Reply
    • Free Government Cell Phones says

      May 20, 2018 at 8:28 pm

      You can enroll with any of the free government cell phone companies offering plans in your state, Steven. Here’s where you can find them:

      https://www.freegovernmentcellphones.net/states

      Reply
  202. George says

    May 17, 2018 at 6:12 am

    We have had issues with this provider every month with their service not reloading the phone. We have spent hours each month with your customer service from India not understanding how to fix the problem. We have had it with your service and will be moving on.

    Reply
    • Free Government Cell Phones says

      May 17, 2018 at 6:19 am

      Sorry to hear about your problems, George, but this is an independent informational website that is NOT affiliated with any of the free government cell phone companies.

      Reply
  203. Roy Eugene Gilmore says

    May 16, 2018 at 8:22 am

    To whom iy may concern. My nane s Roy Eugene Gilmore I am a SSI reciver of phones. I recently lost My cell phone Number 856-353-****. I live in Camden NJ. I lost my last phone. I want it to be cut off and I want A replacement phone because somebody’s using my phone and my free minutes. It’s not fair. I receive SSI and I need my cell phone very very much. This will be my second time to receive a phone. Can a manager assist me with this? I hope I Receive A replacement phone. I don’t want somebody who stole my phone to use my minutes. I need them very bad. ********@gmail.com is my email. I have to use email because you know somebody’s got mine. Plaese send me a replacement phone. I dont want to change my provider. I just want a phone. Thank you. Roy Gilmore. I’m 61 years old and I live alone. please tell how to get a replacement ASAP. Thank you. Have a nice day.

    Reply
    • Free Government Cell Phones says

      May 18, 2018 at 3:33 am

      You need to contact your service provider’s customer service team directly, Roy. This is an independent informational website, NOT a Lifeline free government cell phone company.

      We assume you will be required to pay a small fee to get a second replacement phone. But who knows? Maybe you’ll get the friendliest customer service agent in the world and get another one for free.

      Reply
  204. daenna montoya says

    May 4, 2018 at 1:14 pm

    beentrying to re-certify my renewal but can not find where to do it…i did the 800 # but says i can not do it by touch phone…can anyone help me?

    Reply
    • Free Government Cell Phones says

      May 4, 2018 at 1:39 pm

      Have you tried the company’s website, Deanna?

      Reply
  205. Emily says

    April 14, 2018 at 8:25 am

    Just to give you an update, I called customer service and the lady said I’m not eligible because i cant prove I’m making less than the limit, yet, I’m making nothing! What about the unemployed who don’t get benefits?! This is b#&$&@ and they need to fix that. Anyway, thanks for helping 🙂

    Reply
    • Free Government Cell Phones says

      April 14, 2018 at 2:09 pm

      Wish we could have done more than give you scanty information.

      Reply
      • Emily says

        April 14, 2018 at 6:07 pm

        I wouldn’t call it scanty, you provide more than enough information on this website. If you listed it somewhere, I probably just didn’t see it. If not, you told me by calling it a black hole. I was just making sure I understood everything correctly. So, that being said, don’t think that I thought this information was insufficient. It is VERY helpful. So, thanks again, and I feel like I should say bye cause we’ve been talking through comments for so long 🙂 so, bye 🙂

        Reply
        • Free Government Cell Phones says

          April 15, 2018 at 12:56 am

          Just for clarification purposes, Emily, we were referring to the information from the USAC as scanty, not our response to you.

          Reply
          • Emily says

            April 15, 2018 at 2:48 pm

            Oh okay! That makes sense. Thanks for the clarification.

  206. Emily says

    April 13, 2018 at 9:29 pm

    Hello, I am writing because I recently enrolled to get a cell phone, I have been unemployed for over a year now and do not have proof of income for this reason. I do not get any other benefits. I received an email asking for income proof, and I replied to tell them but they sent me an email back right after saying arror message because I don’t have any attachments of proof. Can you please help me.

    Reply
    • Emily says

      April 13, 2018 at 9:31 pm

      replied to tell them *this* error* not arror

      Reply
      • Emily says

        April 13, 2018 at 11:00 pm

        After browsing through many previous comments for hours, because of your clever replies.. I have realized that my best bet is to probably contact safelink customer service. I’m sorry that you have to deal with morons assuming you are their service provider. But, at least you’re the one who replies to the idiots, rather than being one of them! 😉

        Reply
        • Free Government Cell Phones says

          April 13, 2018 at 11:49 pm

          You have officially been awarded “Comment of the Day,” Emily.

          Reply
    • Free Government Cell Phones says

      April 13, 2018 at 11:51 pm

      We wish we could, Emily, but you have unfortunately fallen into one of the black holes of the free government cell phone program. The USAC has told us that they are aware that it’s impossible to prove no income and that they are “working on a solution,” but the do not seem to have solved it.

      Reply
      • Emily says

        April 14, 2018 at 7:21 am

        Haha thanks 🙂 and did they say that they’ll still approve ones without income?

        Reply
        • Free Government Cell Phones says

          April 14, 2018 at 2:09 pm

          Nope. That’s why we called it a black hole.

          Reply
          • Tyler says

            September 10, 2018 at 1:44 pm

            Erimm you are hilarious.

  207. NN says

    April 7, 2018 at 9:58 pm

    – How can I figure out which company has better coverage in my state/area ? I am currently with Verizon.
    – Which company has an option to port my current phone number, and for how much?
    – How often do I have to re-certify for the free phone eligibility? I have Medicaid right now, but am not sure for how long.
    Thank you.

    Reply
    • Free Government Cell Phones says

      April 8, 2018 at 4:34 am

      There’s really not a scientific way to figure out who has the best coverage in your area. The only thing you can do is ask neighbors which company they are with and who has the best signal strength and then enroll with a Lifeline company that uses the cell network of the company that gets the best reviews from those neighbors.

      Yes, you can always keep your current phone number. No charge. Just make sure that when you enroll you tell the customer service agent that “I want to port over my current phone number.” Say it at the beginning of the call, repeat it several times during the call, and at the end of the call confirm that it has been done. (We just have very little confidence in most of the customer service agents, hence the repetition.)

      You need to recertify annually.

      Reply
  208. mary lee says

    March 22, 2018 at 10:31 am

    Can I have life line discount fees on my land line AND government free cell phone?

    Reply
    • Free Government Cell Phones says

      March 22, 2018 at 2:38 pm

      Nope. Sorry, Mary Lee, but only one Lifeline discount is permitted per household.

      Reply
  209. Theresa maldonado says

    March 12, 2018 at 11:41 pm

    I don’t know who my carrier is for this phone ? Wat do I do ?

    Reply
    • Free Government Cell Phones says

      March 13, 2018 at 7:25 am

      Call 6-1-1 on your free government cell phone and the call will be answered by your service provider’s customer service team.

      Reply
  210. Jesse says

    March 9, 2018 at 12:00 pm

    How do I get my phone reactivated since I haven’t used it in a month?

    Reply
    • Free Government Cell Phones says

      March 9, 2018 at 3:52 pm

      You’ll need to contact customer service and ask if it can be reactivated. Be prepared, because they may say you’re out of luck.

      Reply
  211. James Stratton says

    February 21, 2018 at 4:40 pm

    Why isn’t there a way to get a replacement phone when the original phone was stolen and You have No way of Identifying Your Enrollment number or phone number ? from Safelink wireless ?

    Reply
    • Free Government Cell Phones says

      February 21, 2018 at 5:00 pm

      If you contact Safelink customer service, they should be able to identify you based on name, address, etc.

      Reply
    • Ms. C says

      February 25, 2018 at 6:06 pm

      Safelink has a way to get into your account without knowing your enrollment number. Once in, copy down your number.

      Reply
  212. Deanna Boldin says

    February 21, 2018 at 11:53 am

    I had a Safelink phone once but went to Qlink because they offered a Smart phone and now I regret it. I’ve replaced it once and now I’m having issues with the new one after sending it in for repairs and when I got it back nothing changed same issues with a few more I’m ready to throw it against the wall; anyway my question is am I able to get a phone through Safelink again? I’m still on Medicaid and receive SNAP benefits. Please respond back ASAP Thank you
    P.S. you should have all my information from when I applied before and nothing has changed, so if I’m eligible please tell me how to reapply.

    Reply
    • Free Government Cell Phones says

      February 21, 2018 at 4:57 pm

      You can switch service providers after 60 days if you have data and text only. Here’s an article that tells you much more:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
    • Ms. C says

      February 25, 2018 at 6:08 pm

      Wait until March 19, 2018, or afterwards!

      Reply
  213. Lora price says

    February 18, 2018 at 11:40 am

    Could someone please contact me

    Reply
    • Free Government Cell Phones says

      February 18, 2018 at 2:00 pm

      We’re not Safelink, Lora. This is an independent informational website. You need to contact the company directly.

      Reply
  214. sandy noyes says

    January 29, 2018 at 1:17 pm

    i have a phone but it says the service runs out the end of this month january 2018 why does it say that dont mean to bother you but was wondering if i had to do something to activate again thanks sandy noyes

    Reply
    • Free Government Cell Phones says

      January 30, 2018 at 1:39 am

      All free government cell phone customers must re-certify each year. That means they must prove that they are still eligible. Contact your service provider’s customer service team.

      Reply
  215. DidMyHomework says

    January 26, 2018 at 1:51 am

    Thanks to the resources on this sight I researched the available providers in California and decided on SafeLink SIM card due to the generous plan offered with unlimited talk and text and 2GB data/month, they use T-Mobile which works well in my area, availability of GSM phones and the plan upgrades are very competitive with, for example, unlimited data option only $27.60/month more. Received the SIM card ten days after signing up and it works fine so far in a $40 Verizon Moto E4 with $2 SIM unlock code from Ebay.

    Reply
    • Free Government Cell Phones says

      January 26, 2018 at 2:53 am

      It’s always good to hear from a happy customer.

      Reply
  216. Bernadette Machnig says

    January 22, 2018 at 7:55 pm

    How soon will I get my phone

    Reply
    • Free Government Cell Phones says

      January 24, 2018 at 1:25 am

      Most of the free government cell phone companies say you’ll get your phone in about two weeks. Our readers tell us that if often takes three or four weeks and sometimes even longer.

      Reply
  217. Isadore Fields says

    January 17, 2018 at 4:05 pm

    Hello my name is Isadore Fields my phone number is (845)293-****, I am a Safelink customer and have lost my phone here in a snow storm and can’t find it. I need a replacement phone ASAP! My address has changed…please help me! Thank You!

    Reply
    • Free Government Cell Phones says

      January 18, 2018 at 4:24 am

      We are not Safelink, Isadore. This is an independent informational website. You need to contact Safelink customer service using the contact info we provided in the article above.

      Reply
  218. DARREN CASCHERA/FTLAUD/FL says

    January 12, 2018 at 6:21 am

    CALLING THIS COMPANY DONT WORK SO I EMAILED THEM IT WORKED…IT JUST TOOK A DAY 2 HER BACK FROM THEM.. THE NUMBER ON THIS WEBSITE THEY GIVE U IS A HOAX IT DONT GIVE U A LIVE PERSON…WELL AT LEAST TO ME IT DIDNT…I COULDNT FIND A NUMBER TO CALL TO TALK TO A HUMAN BEING..WHAT A COMPANY HUH PEOPLE!! JUST LIKE ACCESS WIRELESS THEY TOTALLY SUCK 2!! ACTUALLY THERE WORSE..1866 902 5756 THERE FAX NUMBER.. MYSPOOF@SAFELINKMAIL.COM IM TRYING TO HELP OTHERS SAFELINK HOPE U DONT HAVE A PROBLEM WITH THAT.. ALL I HAVE PEOPLE HOPE IT HELPS…

    Reply
    • CAROL ELKINS says

      March 13, 2018 at 2:41 pm

      Speak much ENGLISH ??

      Reply
  219. yvonne ward says

    January 6, 2018 at 9:25 am

    ihave an illinois phone but if i move back to west virginia how to i get a wv phone

    Reply
    • Free Government Cell Phones says

      January 6, 2018 at 5:34 pm

      Your current phone should work until you need to re-certify after one full year of service. Then you will need to re-enroll in the program with one of the companies that serves your new state. Here’s where you can find out all about the companies and plans available in that state:

      https://www.freegovernmentcellphones.net/states

      Reply
  220. Sharon says

    December 28, 2017 at 6:49 pm

    Is there a way to have minutes automatically added if my elderly father runs out of minutes. I know how to do it online but would be great if it was automatic . That way he doesn’t worry that it is going to shut off. Or is there a way I could check his usage I live in another town and he is useing a flip phone.
    Thanks

    Reply
    • Free Government Cell Phones says

      December 29, 2017 at 12:06 am

      We are unaware of such a plan, but you should definitely contact Safelink customer service to find out. You can contact them by calling 6-1-1 on your father’s free government cell phone.

      Reply
      • Dale says

        January 26, 2018 at 11:11 pm

        Qlink wireless emails you now and then telling you how many minutes you have left and such so it might work in your favor with them if that is an option for you but you would have to set it to your e-mail address I suppose, hope that help a little.

        Reply
      • Will Smith says

        February 17, 2018 at 12:12 pm

        So fake, didn’t even get a new phone. Waste of my time.

        Reply
        • Elizabeth Sparks says

          March 13, 2018 at 9:26 pm

          It’s FREE. The sense of entitlement astounds me when reading these forums. Why don’t you teach them a lesson and have NO phone?

          Reply
          • Christi says

            April 9, 2018 at 7:12 pm

            I totally agree with you Elizabeth. It is a very generous thing that these companies are doing. I came on here to see if I may qualify since I am 100% disabled. If I am then I would be so grateful but I do not feel entitled to receive anything. Many of these posts sound like people feel like they are entitled to everything and that they have every right to get mad when there is an issue with their FREE phone and service. These companies are being more than generous! Data and texting are NOT a necessity!! If your not thankful for what is given to you for free then go pay for a plan elsewhere on your own.

  221. lori Hamilton says

    December 19, 2017 at 12:42 pm

    we can proceed no further on your website with enrollment I’d 34814653 because it keeps saying that we cannot complete the enrollment process until I provide ss for me and my daughter Emily. We were given a fax number to send you the copies to complete enrollment but the fax number doesn’t work and I need the phone before Christmas I applied in oct can you help us by giving us a fax number that actually works? thanks Lori Hamilton

    Reply
    • Free Government Cell Phones says

      December 19, 2017 at 4:29 pm

      Please be aware, Lori, that the comment above came directly to FreeGovernmentCellPhones.net, NOT to Safelink. To send something to Safelink, please check the article above for the company’s contact info.

      Reply
    • DARREN CASCHERA/FTLAUD/FL says

      January 12, 2018 at 6:44 am

      HI..IM DARREN..WOW! IM READING ALL THESE POSTS..UNBELIEVABLE!! U NEED TO FAX THEM OR EMAIL THEM…1 866-902-5756 FAX OR EMAIL MYPROOF@SAFELINKMAIL.COM…THATS ALL I GOT.. I A CUSTOMER SAVE AM U..JUST TRYING TO HELP SUM PEOPLE ON HERE.. WELL ITS EITHER THIS SAFELINK OR ITS ACCESS WIRELESS AND FORGET IT!! VERY BAD!! GOOD LUCK…

      Reply
  222. Bryan says

    December 17, 2017 at 6:26 pm

    Qlink suks

    Reply
    • Free Government Cell Phones says

      December 17, 2017 at 11:48 pm

      Thank you for the in-depth analysis, Bryan.

      Reply
  223. Tia says

    November 24, 2017 at 12:29 pm

    Hi! I have been researching which has the best coverage in my area (Monroeville/Frisco City, Alabama) And either I just can’t seem to understand the phone companies coverage map or they just aren’t easy to understand (I like to think it’s the latter but deep down know it’s not lol). Is there an easier way to see which ones actually have better coverage in my area? Thanks in advance

    Reply
    • Free Government Cell Phones says

      November 25, 2017 at 3:27 pm

      Yes, but it’s far from scientific. Ask your friends and neighbors which company they use and how their reception is.

      Reply
  224. Patricia J Shell says

    November 20, 2017 at 3:17 pm

    My name is Patricia Shell and I was admitted into the hospital for a few days. I left my phone on the table by my bed and went to the bathroom, when I got back the phone was gone. I need a replacement phone as soon as I an get one. How do I go about getting a replacement? My number is (202) 560-3144. Thank you

    Reply
    • Free Government Cell Phones says

      November 20, 2017 at 8:45 pm

      Here’s an article you should read, Patricia:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  225. Eugene Swartout says

    November 19, 2017 at 8:35 am

    I need to recertify. How is that done?

    Eugene Swartout [swartoutgene@yahoo.com]

    Reply
    • Free Government Cell Phones says

      November 19, 2017 at 10:44 am

      Go to the Safelink website. Click on “Account” and then click on “Re-Certify.”

      Reply
  226. George says

    November 17, 2017 at 10:21 am

    I live in Washington state and I’ve had the service for 7 months now and its been fine. There are areas where the free phone didn’t get a signal as well as the phone did crash allot. I replaced it with a discounted phone from their site and that phone works allot better. I noticed recently that they offer unlimited texts and 1gb of data which is cool. I always have only used around 1-200mb most months. it used to be that all you had to do was to make one call and now you have to still make one call and leave the phone on for 10 days. Still it works fine and I use it for one bus away allot of times.

    Setup was a little confusing for the new phone (sim card) because you have to talk to machine but if you fail a real person helps you. I used my old phone to call and the helper told me I need to use a another phone since they turn off the service on the old phone/sim when they register the new sim card. I’m a bit of a novice mobile user and have only had my other prepay phone since 2005. I still use that phone but since it only has a few prepay minutes I don’t use it much. I could have used that phone for the service too but at the time I really wanted more data, didn’t want to lose that number and that’s why I kept my other.

    Reply
    • Free Government Cell Phones says

      November 17, 2017 at 2:25 pm

      Glad to hear things are working out well with you and your free government cell phone, George.

      Reply
  227. Joanne Rasmussen says

    November 2, 2017 at 11:45 pm

    I requested a phone from SafeLink about 6 months ago. I haven’t received it yet!!! Surprise!!!

    Reply
    • Free Government Cell Phones says

      November 3, 2017 at 1:52 am

      Did you ever receive notification that you were officially enrolled? Have you contacted customer service to find out what happened to your account.

      Reply
  228. alicia says

    November 2, 2017 at 2:34 pm

    hello I had a free phone through you guys and you sent me the chip so I could just put it into my phone but my phone is broke and don’t work now I have no way to use it can you guys just send me a phone to put the chip in so it can work and ill have a phone to use?

    Reply
    • Free Government Cell Phones says

      November 2, 2017 at 4:40 pm

      We’re not Safelink, Alicia. This is an independent informational website.

      Reply
    • DARREN CASCHERA/FTLAUD/FL says

      January 12, 2018 at 6:50 am

      ALICIA…WOW PRETTY NAME!! IM DARREN EITHR TRY FAXING THEM OR EMAILING THEM…I TRIED CALLING BUT, I CANT GET THRU…SO U HAVE 2 B A LITTLE PATIENT..YIP ITS HARD 2 DO..LOL I KNOW..ANYHOW, FAX:866-902-5756 EMAIL: MYPROOF@SAFELINKMAIL.COM…ALL I GOT..IF IT WORK KUL.. GOOD LUCK

      Reply
  229. RACHELLE says

    November 2, 2017 at 12:39 am

    MY MINUTES DID NOT REPLENISH ON THE 1ST OF NOVEMBER, I EVEN FOLLOWED THE PROMPTS OF ADDING MY AIRTIME AND THE MESSAGE CODE KEPT SAYING SYSTEM IS UNAVAILABLE CAN YOU HELP…?

    Reply
    • Free Government Cell Phones says

      November 2, 2017 at 2:58 am

      We cannot help you because we are an independent informational website, NOT your service provider, Rachelle. You’ll need to contact Safelink’s customer service team by phone or online.

      Reply
  230. Narendra bhatt says

    November 1, 2017 at 6:14 pm

    I have free phone but need smartphone. How can I apply? Advise me

    Reply
    • Free Government Cell Phones says

      November 2, 2017 at 2:55 am

      One option you may not have thought of is switching service providers, Danielle. That will make you a new customer of your new service provider and all new customers are entitled to smartphones. Here’s an article that tells you how to make the switch:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  231. Rosemary McCormick says

    October 31, 2017 at 12:42 pm

    When do I get my phone?

    Reply
    • Free Government Cell Phones says

      October 31, 2017 at 2:31 pm

      Most companies say it takes about two weeks, Rosemary, but our readers say it often takes three or four weeks or even longer.

      Reply
  232. Pam moses says

    October 28, 2017 at 10:12 am

    How do I cancel or get replaced its been a couple of years since my phone was lost? Can I still apply

    Reply
    • Free Government Cell Phones says

      October 29, 2017 at 2:03 am

      You old account was probably cancelled for non-usage after 30 days. It was certainly cancelled when you didn’t recertify at the end of your first year. You can now re-enroll with any company offering free government cell phones in your state. Here’s where you can find them all:

      https://www.freegovernmentcellphones.net/states

      Reply
  233. Vanessa says

    October 28, 2017 at 8:05 am

    I worked as a street agent but my manager and I had a disagreement that we both agreed we cannot work together. I have an employee code that he has been giving out to other street agents to use so business can be generated. I would like to know how and who I can contact so I can inform them that I am no longer connected to the company so no one who could not pass the background check and drug screening can ever use my code. I do not want to be responsible if someone uses my code and commits fraud

    Reply
    • Free Government Cell Phones says

      October 29, 2017 at 1:57 am

      Here you go, Vanessa. Read this article:

      https://www.freegovernmentcellphones.net/faq/report-lifeline-assistance-fraud-abuse-waste

      Reply
  234. allen says

    October 21, 2017 at 8:39 pm

    hello safe link!im in need of a phone and i would be honored if u sent me one.

    Reply
    • Free Government Cell Phones says

      October 21, 2017 at 9:16 pm

      Two things, Allen: (1) This is not Safelink. This is an independent, informational website not affiliated with any free government cell phone company. (2) You actually need to fill out forms and apply in order to get a phone. Very pleasant and polite emails are not enough.

      Reply
  235. Ra2na says

    October 19, 2017 at 6:06 pm

    Where are the booths in Oxnard

    Reply
    • Free Government Cell Phones says

      October 19, 2017 at 9:52 pm

      Since we’re not Safelink, there’s no way for us to know, Ra. But please read our answers to hundreds of similar questions below.

      Reply
  236. Lois Mayer says

    October 17, 2017 at 10:20 am

    When will my cell phone arrive?

    Reply
    • Free Government Cell Phones says

      October 17, 2017 at 1:09 pm

      You can check the Safelink website and it will tell you the status of your enrollment, Lois.

      Reply
  237. Chancie says

    October 16, 2017 at 10:18 am

    Why do I get a phone that is set up in Spanish ? When I read only English

    Reply
    • Free Government Cell Phones says

      October 16, 2017 at 12:56 pm

      Google the make and model of your phone and the words “user manual.” When you find the correct user manual, you should be able to switch it to English.

      Reply
  238. Lindsey Tortorello says

    October 13, 2017 at 12:33 pm

    Very resourceful website, got a lot of good information about free government cellphones. Appreciate the tidbits and I am excited about exploring the various sources. Thanks, L. Tortorello

    Reply
    • Free Government Cell Phones says

      October 13, 2017 at 1:47 pm

      It’s always good to know that our hard work is appreciated, Lindsey.

      Reply
  239. Aerial Fuqua says

    October 11, 2017 at 7:38 am

    I need someone from the Cooperate office to contact me about a very serious issue going on with a company that’s been issuing out Safelink phones under false pretenses my contact number is 256-263-**** number email ********@gmail.com

    Reply
    • Free Government Cell Phones says

      October 11, 2017 at 10:33 am

      You can get the corporate phone number by calling 6-1-1 on your free government cell phone, Aerial.

      Reply
  240. Welly says

    October 8, 2017 at 9:57 am

    Since June 2017, Safelink wireless collected all my details with the pretence to get me the free government phone. This is October running out, I didn’t see any phone. I guess they are a scam. I regret giving out my particulars to them

    Reply
    • Free Government Cell Phones says

      October 8, 2017 at 11:16 am

      How did you enroll, Welly? By phone? Online? At a street tent?

      Reply
  241. Susan Santorii says

    October 2, 2017 at 9:14 pm

    Need my PUK code

    Reply
    • Free Government Cell Phones says

      October 2, 2017 at 10:00 pm

      Here’s an article that tells you what to do, Susan:

      https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it

      Reply
  242. Dillon Bishop says

    September 27, 2017 at 5:20 pm

    I just moved to Mississippi about a month ago with my friend And i make about $700 a month do you think i can do this?

    Reply
    • Free Government Cell Phones says

      September 27, 2017 at 5:52 pm

      It definitely sounds as if you qualify, Dillon. Here’s where you can find all the free government cell phone companies and plans available in your state:

      https://www.freegovernmentcellphones.net/free-cell-phone-providers

      Reply
  243. lilk says

    September 20, 2017 at 11:35 am

    please update this page. i use tracfone’s safelink. they increased monthly minutes from 350 a month to 500 in november 2016. . the minutes do not carry over. they also give 500mb data every month free.

    Reply
    • Free Government Cell Phones says

      September 20, 2017 at 5:30 pm

      We assume you are a resident of California, Lilk, because residents of that state are the only ones who get 500 minutes per month. That’s what our article says AND that’s what the Safelink Wireless website says.

      Reply
  244. Grady says

    September 19, 2017 at 10:54 am

    Yes I just moved down to fla and staying with a friend im disable for a few years now I only get 919.00 monthly do you think I could do this

    Reply
    • Free Government Cell Phones says

      September 19, 2017 at 4:43 pm

      Yes, it certainly sounds as if you qualify, Grady. You need to check out all the plans available in your state to make sure you find the one that fits your needs best. Here’s where you can find all the plans available in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  245. KAY SCHULER says

    August 28, 2017 at 10:01 am

    I have been with SafeLink for several years and may be moving. Is this service transferable to Nebraska? If so, how do I go about doing that? I have also noted numerous comments about the phones. I have a standard old LG phone that has no fancy features. I can’t even get emoji’s to come through on texts and I see comments about everyone having Smart phones through this program. This is my second phone since the last one completely died and I never have had anything like a Smart phone. Are there other certifications to go through to get the upgrades or is there an additional cost for this?

    Reply
    • Free Government Cell Phones says

      August 28, 2017 at 1:05 pm

      Your phone will probably work when you move to Nebraska, but when it comes time to recertify, your account will be terminated and you will need to re-enroll with Safelink or another company. If necessary, here’s an article that will tell you how to switch service providers:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  246. Susan filiault says

    August 17, 2017 at 10:57 pm

    How do i check my service plan and data usage?

    Reply
    • Free Government Cell Phones says

      August 18, 2017 at 1:54 am

      Contact your service provider’s customer service team by calling 6-1-1 on your free government cell phone.

      Reply
  247. Shirley Smith says

    August 17, 2017 at 6:38 am

    I re certified by phone, I was deactivated shortly afterwards and they said they had no record of the call. I filled out the info on the re certify application, sent it in. Again they said I didn’t qualify, they needed some papers that I sent in and all I get is a run around, often from someone I can’t understand. It has been very frustrating for more then a month, nearly two months now, after spending hours and hours on the phone.

    Reply
    • Free Government Cell Phones says

      August 17, 2017 at 10:26 pm

      You might want to consider filing a formal complaint, Shirley. Readers have told us their service providers get much more responsive when the words “formal complaint” are used. Here’s an article that will tell you more:

      https://www.freegovernmentcellphones.net/faq/file-official-complaint-about-your-lifeline-service

      Reply
  248. Donna Vigliotti says

    August 16, 2017 at 10:36 am

    I am interested in receiving a government issued cell phone. I am currently on Medicaid and unemployed due to medical problems

    Reply
    • Free Government Cell Phones says

      August 16, 2017 at 12:10 pm

      Here’s where you can find all the Lifeline free government cell phone companies in your state, Donna. Check them all out to find the plan that works best for your particular needs:

      https://www.freegovernmentcellphones.net/states

      Reply
  249. Susan Worden says

    August 16, 2017 at 10:10 am

    I have already applied. When will know if i am accepted. I have heard noyhing after appled,

    Reply
    • Free Government Cell Phones says

      August 16, 2017 at 12:09 pm

      Visit the Safelink website and look for the “Check Your Status” function. That will allow you to find out exactly where you are in its system.

      Reply
  250. Crystal says

    August 15, 2017 at 9:29 am

    I recently lost my phone and just now able to find the website I’ve tried calling and don’t know where to go from there what’s the customer service number

    Reply
    • Free Government Cell Phones says

      August 15, 2017 at 10:33 am

      Here’s a list of all service providers, Crystal. Scroll down until you find your provider, click on it, and you’ll be taken to a page that includes the contact info you need.

      Reply
  251. nubwaxer says

    August 14, 2017 at 2:44 pm

    i have truconnect now. i wish i had known this before: Don’t enroll at a street tent: Check around before you choose a free government cell phone company

    Reply
    • Free Government Cell Phones says

      August 14, 2017 at 8:52 pm

      Over and over and over again we urge our readers NOT to enroll at a street event. Sorry to hear about your problems, Nub, but thanks for reinforcing that idea.

      Reply
  252. cindy cherpes says

    August 7, 2017 at 6:01 am

    i need a replacement safelink phone

    Reply
    • Free Government Cell Phones says

      August 7, 2017 at 7:16 am

      Then maybe you should contact Safelink, Cindy.

      Reply
    • Free Government Cell Phones says

      August 7, 2017 at 2:04 pm

      Contact customer service, Cindy.

      Reply
  253. Michael Dowodzenka says

    August 3, 2017 at 7:28 pm

    Whatever you do, DO NOT USE SAFELINK. They sure are not safe in any means. I have qualified since 07/17/17 and was going to use my own phone since it was newer android smartphone. They sent me the sim card needed which did not work. I call thjem and spend 3 hours on the phone for them to tell me that I needed a Verizon compatible sim card, So with this, I purchase 2 sim cards which dont work either. So I call again and spend nearly another 2 hours to find out that I was suppose to get a T-Mobile sim card, so I wait again to get it to find it doesnt work either and is the same sim card as the original one. So I call again for them to tell me that it is my phone and need to buy a new phone. Ok wait a minute, wasnt this suppose to be FREE???? So now since I was going to use my own phone, I now have to cancel their horrible unused service (since I dont have a working phone) and have to wait 60-90 days to apply somewhere else.
    Wow what a rinky dink company that is suppose to be a bigger one to use??? I dont know what to do since I cant a english speaking customer service rep or supervisor that knows what they are doing.

    Reply
    • Lynn George says

      October 6, 2017 at 9:29 am

      what ever you do don’t use Assurance.

      Reply
  254. Eadie says

    August 1, 2017 at 2:11 pm

    What cell phone towers do they use? In my small town ATT is the only one that works.

    Reply
    • Free Government Cell Phones says

      August 1, 2017 at 2:25 pm

      Here’s an article that tells you all about which national networks are used by each of the free government cell phone companies:

      https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network

      Reply
  255. Delma Gaither says

    July 19, 2017 at 9:16 am

    Please advise status I>D>3277****

    Reply
    • Free Government Cell Phones says

      July 19, 2017 at 1:09 pm

      This is not Safelink, Delma. This is an independent informational website. You need to speak to Safelink customer service or check its website’s “Check Your Status” function.

      Reply
  256. todd wiseman says

    July 18, 2017 at 9:36 am

    try to avoid them , all the customer service calls go straight to INDIA and I can never understand them due to how fast they talk, I have nothing against people from india, but they are VERY HARD to deal with on the phone , it is just a different culture and they talk a mile a minute

    Todd
    ohio st univ

    Reply
  257. Linda French says

    July 5, 2017 at 3:22 pm

    I want to cancel my service please thank you
    Linda French

    Reply
    • Free Government Cell Phones says

      July 5, 2017 at 5:36 pm

      We can’t cancel it because we’re not your service provider, Linda. Contact Safelink customer service directly.

      Reply
  258. Larry says

    July 3, 2017 at 4:00 pm

    I just received a recertification form from Safelink Wireless.

    Both SNAP and Medicaid are scratched out with a line through them so I guess may no longer be qualifications for lifeline benefits.

    I called Safelink and they said it’s not yet in their system so I continue to qualify but they don’t know for how long.

    Wow! cutbacks are a reality.

    Reply
    • Free Government Cell Phones says

      July 3, 2017 at 5:36 pm

      Here’s an article that tells you which programs now make you eligible, Larry:

      https://www.freegovernmentcellphones.net/basics/qualify

      Reply
  259. Frank Angelo says

    July 2, 2017 at 8:55 am

    I enrolled at a street tent yesterday. I received no information as to who to call for information, etc., etc. The phone has been registered but I have NEVER used it. How do I go about cancelling my service? Do I have an account??

    Reply
    • Free Government Cell Phones says

      July 2, 2017 at 9:09 am

      Does the phone work? If so, you can call 6-1-1 to cancel your service. If it hasn’t been used, put it in airplane mode or turn it off and don’t use it for the next 30 days. Your account should then be terminated automatically.

      Reply
  260. Crystal vanwagner says

    June 26, 2017 at 2:10 pm

    I lost my phone how do I get another one?

    Reply
    • Free Government Cell Phones says

      June 26, 2017 at 3:34 pm

      Read this article, Crystal:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  261. Will says

    June 25, 2017 at 10:33 am

    Have had Lifeline land line via AT&T for couple years, pay about $4.30 month for very restricted calling plan. My apartment building has security system using only landline phones, which is why I got this setup, to let delivery people get access for deliveries.

    Can I get a new smart phone and your plan, or would I have to cancel my existing Lifeline landline? I live in Federal subsidized housing and get food stamps. Thanks for your help!

    Reply
    • Free Government Cell Phones says

      June 25, 2017 at 12:18 pm

      Yes, you would be required to cancel your Lifeline landline. Only one Lifeline discount is allowed per household.

      Reply
  262. Scott says

    June 21, 2017 at 4:19 pm

    How do I go about receiving a free sim card as stated under All states other than California for the BYOP Plan?
    Thank you for your time.

    Reply
    • Free Government Cell Phones says

      June 21, 2017 at 6:25 pm

      Contact Safelink customer service.

      Reply
      • Scott says

        June 21, 2017 at 7:17 pm

        I did but was told to go to a retailer and purchase a sim card. I am curious as to why it states free sim card.

        Thanks again.

        Reply
        • Free Government Cell Phones says

          June 21, 2017 at 7:32 pm

          Not a clue, Scott. That is very odd. Please call them back and ask them to explain the discrepancy between what they advertise and what they told you, and please report back. We’d love to hear the explanation.

          Reply
        • Scott says

          June 21, 2017 at 9:00 pm

          never mind ended up purchasing at local retailer and now up and running. Thank you for your time and help. 🙂

          Reply
  263. STUART HASSEL says

    June 20, 2017 at 7:04 pm

    Life Wireless has IPASS with VPN. What is VPN? Does it have something to do with speed and do all providers have it or is this something special that Life Wireless has? (I am trying to avoid giving effusive praise but it’s tough.) Thank you again.

    Reply
    • Free Government Cell Phones says

      June 20, 2017 at 9:43 pm

      We didn’t know what a VPN is because it doesn’t really have anything to do with the Lifeline free government cell phone plan. Here’s what we found:

      “A VPN or Virtual Private Network is a method used to add security and privacy to private and public networks, like WiFi Hotspots and the Internet. VPNs are most often used by corporations to protect sensitive data.”

      We could ask our tech guru what that all means, but it’s really beyond the scope of our mission statement here at FreeGovernmentCellPhones.net.

      Reply
      • STUART HASSEL says

        June 23, 2017 at 8:51 am

        So would your response be similar regarding IPASS (as stated previously)?
        Also, does your tech guru take/answer any inquiries? Or can you direct me to someone or a similar resource?

        Once again, thank you very much for looking into VPN for me

        Reply
        • Free Government Cell Phones says

          June 23, 2017 at 9:12 am

          Tech guru will barely answer our questions. He says he’s busy doing tech things that we wouldn’t understand. He’s probably right.

          Reply
  264. Nicolas says

    June 20, 2017 at 8:32 am

    Need to get a replacement phone from safelink just need to talk to someone the # on their site has nothing for a replacement and no one live person to talk to is there some other way we can get a replacement

    Reply
    • Free Government Cell Phones says

      June 20, 2017 at 10:58 am

      If you switch to a different Lifeline free government cell phone company, you will get an upgrade to a smartphone. Here’s where you can find all the companies and plans in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  265. STUART HASSEL says

    June 16, 2017 at 3:58 pm

    Tell me if I’m off about this: Would a newer company/provider to the ‘game’ be more likely to offer more than the older established ones in order to drum up business? And could that be trusted or would I need to be hesitant and suspicious? What would the drawbacks be? Thank you.

    Reply
    • Free Government Cell Phones says

      June 16, 2017 at 9:59 pm

      Interesting theory, Stuart, but we don’t see any correlation between more minutes/texts and how long a company has been in the Lifeline business.

      Reply
      • STUART HASSEL says

        June 17, 2017 at 1:21 am

        Tell me if I’m off about this: Would a newer company/provider to the ‘game’ be more likely to offer more than the older established ones in order to drum up business? And could that be trusted or would I need to be hesitant and suspicious? What would the drawbacks be? Thank you.

        First of all, thank you very much for responding. What I’m saying is that if the older more established providers are offering free unlimited minutes, free unlimited text and 500 MB, maybe a newer provider might offer unlimited data in order to compete, no?

        Reply
        • Free Government Cell Phones says

          June 17, 2017 at 4:28 am

          Nope. No one is offering unlimited data. Not the older, more established companies nor the newer companies. It’s especially true these days, because a number of older Lifeline companies have gone out of business. That leaves plenty of customers for the remaining companies and very little reason to innovate or offer more.

          Reply
  266. STUART HASSEL says

    June 16, 2017 at 3:52 pm

    I want to thank you for going through the trouble and doing all of this work. Previously I was frustrated that all of the info I was reading was really too general for waht I was looking for. So far this looks like what I was looking for; I’ll read on to see if it is. Again, thank you very much.

    Stuart Hassel

    Reply
    • Free Government Cell Phones says

      June 16, 2017 at 10:00 pm

      All your compliments are making us blush, Stuart. Thanks.

      Reply
      • STUART HASSEL says

        June 17, 2017 at 1:23 am

        Really? Why’s that?

        Reply
        • STUART HASSEL says

          June 17, 2017 at 1:38 am

          And while we’re on a roll here, would you mind if I asked a couple of other things?

          What about the ‘G’ business (Internet? Broadband?) Is it assumed that all of these deals are going to be 3G? (I guess 4G would be assuming too much?)

          Tag Mobile offers unlimited 2G/3G data. What kind of deal is that? Would I be better off getting 500 MB 3G data?

          And finally, at least for now, Life Wireless mentions VPN (IPASS). It seems this is good to have but that quality varies. Do all of the other providers have VPN? (I assume IPASS is exclusive to Life Wireless?) Would you mind explaining this to me? (There’s so much to consider, isn’t there?)

          Once again, thank you very much!!!

          Reply
          • Free Government Cell Phones says

            June 17, 2017 at 4:34 am

            The plans that offer “unlimited” data generally offer a little bit of high-speed data, but after that limit is reached, all further data is “throttled,” making it too slow to be really effective for a lot of things people want unlimited data for (such as gaming or downloading films from Netflix). So although they are correct when they say they offer “unlimited” data, much of it is not high-speed.

        • Free Government Cell Phones says

          June 17, 2017 at 4:30 am

          We’re just modest and have difficulty accepting effusive praise.

          Reply
    • Elizabeth Sparks says

      March 13, 2018 at 9:37 pm

      Finally, a touch of gratitude! I was also pleased to find this site as it has a wealth of relevant info. The complaints/rudeness demonstrated by recipients is staggering and disheartening. I get that people are frustrated (I am too) but is really unfair. Equally thrown by every other comment being a request for account specific questions. The staff on this site calmly reiterate “We are not a provider, we’re an information site”. I’ve never seen anything quite like it. It seems no one takes a second to READ the plethora of guidance provided. Oh well… had to vent and agree with this comment on the great service you provide. Thanks!

      Reply
      • Free Government Cell Phones says

        March 14, 2018 at 9:08 pm

        From you lips to God’s ear, Elizabeth.

        Reply
  267. Vera says

    June 12, 2017 at 1:26 pm

    The thing is the person I want to apply for does not have a job, so there is no pay stub, and she also does not have any income, so there is no tax return file. I want to know what other documents I should upload to support.

    Reply
    • Free Government Cell Phones says

      June 12, 2017 at 1:36 pm

      Does this person participate in any government assistance programs? If so, that paperwork should suffice.

      Reply
      • Vera says

        June 13, 2017 at 8:01 am

        No, she does not participate in the programs. Is there any other paperwork?

        Reply
        • Free Government Cell Phones says

          June 13, 2017 at 8:09 am

          We give up. Contact customer service at any of the free government cell phone companies offering service in your state and customer service should be able to help you out.

          Reply
  268. Vera says

    June 11, 2017 at 11:49 am

    If I want to get a safelink wireless sim card through low-income way, what documents do I need to provide for the income?

    Reply
    • Free Government Cell Phones says

      June 11, 2017 at 12:56 pm

      Start with pay stubs or income tax returns.

      Reply
      • Vera says

        June 11, 2017 at 5:33 pm

        What if for a senior who is above 65 years old? The person who does not have income?

        Reply
        • Free Government Cell Phones says

          June 11, 2017 at 5:59 pm

          If you have no income, you automatically qualify whether or not you’re a senior.

          Reply
          • Vera says

            June 11, 2017 at 8:24 pm

            In that case, I do not need to provide any documents?

          • Free Government Cell Phones says

            June 11, 2017 at 8:35 pm

            No, our prior answer was poorly worded. You still need to prove that you have no income with a tax return, a pay stub, proof that you participate in one of the government programs, etc.

  269. Dan Pham says

    June 5, 2017 at 4:44 pm

    Thank you. I’ll try to call that number.
    Dan Pham

    Reply
  270. Dan Pham says

    June 5, 2017 at 2:47 pm

    I am a lifeline safelink customer living in California. I have 500 MB
    of data, I want to buy more data and I checked your website. It said I can buy more data ( something like 1000+500=1500) for $10.00 per 30 days. I don’t have credit card, I want to pay cash, where can I pay.
    My zip code CA 91733.
    Thank for your help.
    Dan Pham

    Reply
    • Free Government Cell Phones says

      June 5, 2017 at 3:38 pm

      That’s a question only your service provider can answer, Dan. Call 6-1-1 on your free government cell phone to reach customer service.

      Reply
  271. GaryA says

    June 4, 2017 at 4:15 am

    How can I forward my calls until I get my phone back?

    Reply
    • Free Government Cell Phones says

      June 5, 2017 at 2:21 am

      Back from where?

      Reply
  272. Frederick Allen says

    June 3, 2017 at 4:07 pm

    Can I get me a government cell phone touchscreen Im trying for the first time.

    Reply
    • Free Government Cell Phones says

      June 3, 2017 at 7:50 pm

      All new customers are supposed to be given smartphones, Frederick.

      Reply
  273. Catherine Hines says

    May 29, 2017 at 7:23 pm

    My sister is currently with Safelink. The phone is too complicated for her to use. Can she get a flip phone in lieu of this smart phone. Her phone number is 850 319-****. Her name is Mary ******.

    Reply
    • Free Government Cell Phones says

      May 30, 2017 at 3:53 am

      Possibly. You’ll need to discuss it with Safelink customer service. You can contact them by calling 6-1-1 on her free government cell phone.

      Reply
  274. Lydia says

    May 22, 2017 at 11:01 am

    I have been on the phone for two hours trying to find out why my phone has been deactivated . Of course I’m beyond frustrated here and having to repeat my info three or four times . And on top of that the rep whom only gives out first name ( last name not allowed to give ) cursed at me . I requested to speak to a supervisor and was transferred and complained about the rep whom cursed at me and his words were ( only a first name basis given to me ) ( their last name is not allowed to give out ) you here what you want to here and he could not do anything about it . This is where I became furious . What kind of staff do they employ there . ?

    Reply
  275. Robert Young says

    May 15, 2017 at 3:25 pm

    My gov phone was stolen couple months ago and I don’t no my enrollment I’d or number I have memory loss from having seizures . Would u Please help u can reach me at 515-421-**** this is the best way to contact me or email me at ********@gmail.com thanks for u time Robert Young

    Reply
    • Free Government Cell Phones says

      May 15, 2017 at 11:52 pm

      FreeGovernmentCellPhones.net is an independent informational website, Robert. We are NOT affiliated with Safelink nor any other Lifeline Assistance company. You need to contact your service provider’s customer service team directly.

      Reply
  276. Rita says

    May 12, 2017 at 12:11 pm

    I just got a message from safelink saying I could now use my phone for the internet without using any minutes but I don’t know how to do that. It said go to home and click on WEB but I can’t find that.

    Reply
    • Free Government Cell Phones says

      May 12, 2017 at 3:47 pm

      Do a Google search for your make and model of phone and the words “user manual,” Rita. You’ll quickly find the user manual and you can look up exactly the info you need.

      Reply
  277. Hector says

    May 8, 2017 at 9:55 pm

    You give me a list of providers then you list them (some) of not that good or going under. It worries me sometime down the road the provider goes belly up-then what. I realize you can’t say, but who would be the best provider?

    Reply
    • Free Government Cell Phones says

      May 9, 2017 at 4:32 am

      There is just no way to answer that question because there are so many variables, Hector.

      Reply
  278. Claude says

    May 1, 2017 at 8:39 am

    Why is it I have dealt with your Agents for almost a month & keep getting told different thing’s to do & application never gets accepted? & to have the last agent so RUDELY > Disconnect from our conversation when telling her I wanted to try financial way as so far nothing else your agents have told me works!!!!

    Reply
    • Free Government Cell Phones says

      May 1, 2017 at 9:03 am

      “Our” agents haven’t told you anything, Claude, because we are an independent informational website, not a free government cell phone company.

      Reply
      • Claude says

        May 1, 2017 at 12:36 pm

        With all due respect if your not safe link then your correct you did not say anything!

        But safe link “Their” lying through teeth as each time I have contacted “Safe Link”/ the agent on phone or the agent on web site has instructed me to do certain action Like sending incorrect documents in & to come to find out through a manager @ safe link none of them knew what they were talking about// & I quote “” as cannot get the service with SSDI”” using as your income .
        If they knew what they were talking about it would of been 2 application’s & not 3 going on 4! w/ screw-up from assurance their sister Co.
        It should of only been one App.

        Now why can’t one get help with a free cell phone being on SSDI? It don’t make sense ! not just for me but for a lot of other’s on fixed income who cannot work like on SSI Who can!! & still collect !

        Reply
        • Free Government Cell Phones says

          May 1, 2017 at 5:56 pm

          Unfortunately, we don’t make the rules, Claude. If we did, you’d be able to get a free government cell phone.

          Reply
  279. Sandra Falagan says

    April 30, 2017 at 12:11 pm

    I lost my safe link cell phone yesterday. The cell phone number is 941-275-****. I need a replacement phone. I have a medicaid card. I am using a computer which belongs to a friend.

    Reply
    • Free Government Cell Phones says

      April 30, 2017 at 1:39 pm

      First read this article, Sandra, then contact customer service.

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  280. Bob Rwmr says

    April 28, 2017 at 5:24 pm

    Are Safelink wireless Currently offering free government cell phpnes to those who Qualify ?

    If so…they are sending out Android cel phones ?
    The service comes with 350 anytime voice minutes.. Plus unlimited tects..plus 500 mb of data monthly (1000 mb data a month for the first 3 months if the qualifing client obtains their own unlocked gsm cel phone ) ??

    Thanks in advance

    Reply
    • Free Government Cell Phones says

      April 28, 2017 at 6:34 pm

      You can find a complete list of available phones on the Safelink website, Bob.

      Reply
  281. Rita says

    April 25, 2017 at 9:23 pm

    Could I get a phone number so I can get a replacement phone for the one I lost..

    Reply
    • Free Government Cell Phones says

      April 25, 2017 at 10:40 pm

      The contact information you need is right there in the above article, Rita.

      Reply
  282. Denise says

    April 24, 2017 at 9:58 pm

    I put in my zip code to apply for safelink, but its not offered in my area? I live in California. How do I find a company easily without going thru site after site?

    Reply
    • Free Government Cell Phones says

      April 25, 2017 at 5:07 am

      We list ALL the low-income plans in your state at the following link, Denise. Check them all out. We provide all the eligibility requirements and contact info. Good luck.

      https://www.freegovernmentcellphones.net/states

      Reply
  283. Kaitlyn M, LSW says

    April 18, 2017 at 12:35 pm

    If a phone got damaged, how do you get a replacement phone?

    Reply
    • Free Government Cell Phones says

      April 18, 2017 at 4:08 pm

      Here’s an article that answers that question, Kaitlyn:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  284. Tristan says

    April 15, 2017 at 4:36 pm

    I have a Safelink account.
    I lost my phone and applied for a new phone. No problem. My new phone showed up at my door about two weeks later, but they sent me TWO PHONES. One phone has service, the other does not. Am I missing something? I tried calling Safelink, but they don’t seem to have any options for this.
    Should I just harvest it for parts, or should I try to get it back to them?

    Reply
    • Free Government Cell Phones says

      April 15, 2017 at 5:27 pm

      Under normal circumstances, we’d tell you to return the phone, but we worry that if you return one phone they may misinterpret it and think you want to cancel your service. If we were you, we would call customer service to discuss with a supervisor. If you still can’t get any information, we’d recommend that you just hold on to the extra phone in case they ever contact you to return it. We doubt that they will, but you’d be wise to prepare for that eventuality. What a strange situation.

      Reply
  285. BAPI SARKAR says

    April 15, 2017 at 8:31 am

    If you kindly give me a phone so I can to use a phone.Because I do not job no income.
    I have a dream that I will be use a smart phone.
    This is dream no real.
    and than as you wish.

    Reply
    • Free Government Cell Phones says

      April 15, 2017 at 10:24 am

      Sorry, Bali, but we are not Safelink. We’re an independent, informational website. You need to contact Safelink directly using the contact info we provide on this page. Good luck.

      Reply
  286. Jane Roe says

    April 13, 2017 at 10:40 am

    I recently received a phone and I’m very happy with it, however, when a call is made the previous owner of the number shows up on caller I.D., therefore, no one I knew was answering the calls. I spoke with someone at Safelink yesterday and after trying to explain my situation and he advised I just keep the previous owners name. I asked he could give me a different number and he finally did, but now it only shows my city and state, not my name. He said the phone service I am using doesn’t allow my name to appear in the caller I.D. I asked him how the previous owner of the numbers name was allowed and he said it was probably a large corporation, and I informed him it was a hair braiding salon. He said there was nothing more he could do. Is there a way that my name can be listed on my caller I.D. He said to also inform everyone I call that my name won’t show up when I call them…just the city and state.

    Thank you.

    Reply
    • Free Government Cell Phones says

      April 13, 2017 at 12:41 pm

      Did they really tell you that, Jane. What a crazy answer. How about if you Google the make and model of your phone and the words “user manual.” Once you find your user manual, you should be able to find the information you need.

      Reply
  287. Gretel Graf says

    April 7, 2017 at 4:53 am

    will I be able to retain my currant cell phone number on your track phone?

    Reply
    • Free Government Cell Phones says

      April 7, 2017 at 7:59 am

      Yes, you can, Gretel. However, you need to make sure you tell the customer service, “I want to port over my current phone number.” Make sure they note that you’ve said those words to assure that you keep the number you want.

      Reply
  288. WILLIAM BADER says

    April 5, 2017 at 12:52 pm

    Safelink is the worst company to deal with. I submitted my documentation for re-certification 2 weeks before the end date (4/1/2017). However, it still states “waiting for approval”. So, my phone has no service at this point. I called on the weekend (borrow my friend’s phone) and worked with an agent for (approx.) one hour and 45 minutes without any result. She suggested me to call during the week. I called during the week and the 1st agent transferred me to the 2nd one. The 2nd agent transferred me to the 3rd one. The 3rd agent transferred me to the 4th one. The 4th one was supposed to transfer me to the 5th agent but the 5th agent did not come on the line. I waited for about an hour but the 5th agent had never shown up. If you want to deal with this kind of frustration, then go ahead get your phone from this company. I am going with a different company. There are about ten companies that provide this kind of services.

    Reply
  289. Nicholas Padget says

    April 3, 2017 at 5:29 pm

    I just received a vortex phone from a Safelink vendor, but it says that there was no way that I could use wifi and I am having a hard time trying to find out my phone number on my phone. What do I need to do?

    Reply
    • Free Government Cell Phones says

      April 4, 2017 at 4:02 am

      Contact Safelink customer service by calling 6-1-1 on your free government cell phone.

      Reply
  290. paula hendrix says

    April 2, 2017 at 6:56 pm

    I lost my safelink phone. here the number 1-573-202-**** and I saw that there a free government smart phone and I apply for it and I don’t know it the same as safelink phone I had. so please let me know if it is the same provider or not

    Reply
    • Free Government Cell Phones says

      April 3, 2017 at 1:28 am

      It’s impossible for us to know if Safelink is your provider, Paula. But if you contact Safelink customer service they will be able to tell you.

      Reply
  291. Robert says

    March 29, 2017 at 2:53 pm

    I need to be recertify for service 484 280-****

    Reply
    • Free Government Cell Phones says

      March 29, 2017 at 9:22 pm

      Go to the Safelink website, click on “Account” and then on “Re-certify.”

      Reply
  292. kristina k. jones says

    March 28, 2017 at 2:26 pm

    I have a safelink phone,,,but was told I need to get new provider. have minutes but phone is turned off. how do I get new provider and why do I need to in the first place.

    Reply
    • Free Government Cell Phones says

      March 28, 2017 at 8:17 pm

      Tell us more, Kristina. Who told you that a new provider was necessary? Safelink? You can find all the free government cell phone providers in your state at this link:

      https://www.freegovernmentcellphones.net/states

      Reply
  293. Katerina says

    March 27, 2017 at 5:51 pm

    How do you renew your Obama phone?

    Reply
    • Free Government Cell Phones says

      March 28, 2017 at 3:08 am

      Here’s an article that tells you the recertification process for each of the major Lifeline free government cell phones:

      https://www.freegovernmentcellphones.net/faq/how-do-i-do-the-annual-verification-of-my-phone

      Reply
    • denise lackey says

      April 6, 2017 at 9:10 am

      I really need a cell phone because I’m a fairly new widow, am handicapped and a senior citizen. I have one now but am going to have to drop it because I can’t afford it any longer. I live off my social security check which is only $950.00. I’m barely getting by.
      Please, please help me!
      denise lackey

      Reply
      • Free Government Cell Phones says

        April 6, 2017 at 10:58 am

        Happy to help, Denise. It sounds as if you qualify for a free government cell phone, so here’s where you find a list of all the companies offering plans in your state:

        https://www.freegovernmentcellphones.net/states

        Click on your state to get the list. Then check every company on the list in order to find the plan that fits your needs best (most minutes, most texts, most data, best smartphone, etc). Then use the contact info we provide on that service provider’s page to reach the company’s customer service team.

        Reply
      • Denise says

        April 24, 2017 at 10:35 pm

        Denise, i am in similar situation and really need a phone as well. Did you find a provider you liked yet?

        Reply
  294. Leota Shimabukuro says

    March 26, 2017 at 4:31 pm

    Can we sign up for your connection service but purchase our own phone? Costco is selling Apple i7 with rebate which makes is free right now; just have to pay taxes. Thank you.

    Reply
    • Free Government Cell Phones says

      March 27, 2017 at 1:43 am

      Not all cell phones are compatible with all cell networks, Leota. Contact Safelink customer service before you buy another phone to confirm that it will work with the Safelink cell network.

      Reply
  295. Becky says

    March 25, 2017 at 10:38 am

    My Elderly mother who is part of SafeLink purchased​ a smartphone, can she also access free Wi-Fi with the smart phone such as a library? Thank you very much for your help

    Reply
    • Free Government Cell Phones says

      March 25, 2017 at 11:25 am

      She should be able to access the internet in tens of thousands of places with public wifi, Becky.

      Reply
  296. Gina Skarpholl says

    March 23, 2017 at 5:37 pm

    Hi,
    My name is Gina Skarphol. I have been looking for my safelink cell. I can’t find it. That’s the reason. I don’t know my safelink number. I can’t make a call coz it was misplace and deactivate. I was calling 611 but only machine no customer service. I need help. Pls text me. Thank you. Gina

    Reply
    • Free Government Cell Phones says

      March 23, 2017 at 6:38 pm

      Try calling this number, Gina.
      1-800-378-1684

      Reply
  297. Steven D KROUSE says

    March 20, 2017 at 12:59 pm

    have a govt issued trac phone 570 710 **** it expired jan 31 2017 ,i wanted to add airtime bit it asks for a promo code and a pin number ,I have no idea what the pin number would be nor do i have a proo code, how do i add minutes to this phone ?

    Reply
    • Free Government Cell Phones says

      March 20, 2017 at 1:21 pm

      If your account has been terminated there’s no way to add minutes, Steven.

      Reply
  298. Shannon says

    March 15, 2017 at 10:12 pm

    …first off I would like to give a huge compliment to the individuals who reply to these comments ….your patience is astounding….i found your website to bee very informative and easy to navigate…thank u

    Reply
    • Free Government Cell Phones says

      March 16, 2017 at 3:10 am

      Could you please call our wives to tell them how patient we are, Shannon? Be prepared for a lengthy argument.

      Reply
  299. joanne Mansfield says

    March 14, 2017 at 6:30 pm

    I am on medicare and medicaid and would like to have a free cell phone. I don’t think it is as easy and 1-2-3 to order a phone We have one cell phone we pay for and my husband takes it with him when he is out of the house. When I am left home alone I really feel I could use another cell in case I fall again. Then I could call for help. Please help me

    Reply
    • Free Government Cell Phones says

      March 14, 2017 at 8:27 pm

      It really is pretty simple, Joanne. First of all, you qualify for a free government cell phone because you are on Medicaid. Now all you need to do is select a service provider. Here’s where you can find a complete list of all the companies and plans in your state:

      https://www.freegovernmentcellphones.net/states

      Check each of them out carefully to find the plan that fits your needs best (most minutes, most texts, most data, best smartphone, etc). Then all you need to do is enroll (it’s a pretty simple process) using the contact information we provide on each service provider’s page.

      Reply
  300. Laura Joan Chattley says

    March 13, 2017 at 1:12 pm

    Everytime I try to apply it says already account active. Now a while back I applied and was approved. BT I never received a phone I always receive emails saying it’s has been shipped but nothing ever comes. So what’s going on

    Reply
    • Free Government Cell Phones says

      March 13, 2017 at 4:59 pm

      We have no way of knowing the specifics of your account because we’re not Safelink, Laura. You need to contact the company’s customer service team by phone or online as soon as possible. Ask to speak to a supervisor.

      Reply
  301. HM says

    March 12, 2017 at 12:26 pm

    I want to use a smartphone instead of the basic free phone Safelink sent me. So I am trying to bring my own phone to Safelink. Nothing but headaches. I have a Verizon Moto G that I previously used on PagePlus. While on the Safelink site I click upgrade phone and I get taken to the Tracfone site. I click activate. I click the Verizon compatible phone box. I then enter the MEID. It then says “Invalid ESN Number”. I asked Safelink CS and they tell me “your MEID is good you just need to activate your phone”. I told him about the invalid ESN and he says “that’s because you’re phone is already registered. Just activate it now please”. HUH? Is there something I am missing here or does this make no sense at all? Just how do I activate it when it keeps saying Invalid ESN Number and does not let me move forward from that point? Any Safelink members having the same problem? It is a CDMA phone and far as I know that means I do not need to order a SIM activation kit, correct?

    Reply
    • Free Government Cell Phones says

      March 12, 2017 at 5:05 pm

      We try not to give technical advice, HM, because we don’t want to lead you astray. Unfortunately, you need to contact tech support to get your question answered accurately. Have you tried calling them at 1-800-378-1684?

      Reply
    • HM says

      March 13, 2017 at 7:14 am

      Contacted CS again and fortunately this guy was more knowledgeable. It took almost 8 hours for the switch to complete but it is a success. Now the only problem is my plan has 500 Data 500 Min 500 Text. I thought I was supposed to have unlimited texts?

      Reply
      • Free Government Cell Phones says

        March 13, 2017 at 8:41 am

        We don’t know where you live, HM, but unlimited plans are only available in California and Oklahoma.

        Reply
        • HM says

          March 18, 2017 at 12:01 pm

          Thanks for clearing that up. I live in Tennessee and thought that I had read somewhere that I was supposed to get 500 MB data, 350 minutes talk, and unlimited texts.

          Reply
          • Free Government Cell Phones says

            March 18, 2017 at 2:46 pm

            This is more information than you asked for, HM, but the reason residents of Oklahoma and California get unlimited minutes is because the Lifeline companies are paid much more per customer than in other states.

  302. Dravell Black says

    March 9, 2017 at 12:58 pm

    The Best cell phone company thank you

    Reply
    • Free Government Cell Phones says

      March 9, 2017 at 4:19 pm

      We think you’re complimenting Safelink, but we’re not quite sure.

      Reply
  303. Vasiliy Shtefanio says

    March 6, 2017 at 4:50 pm

    Hello, I received a letter that Safelink in Oregon will end as of April 1, If I move to Vancouver WA, will I continue having free cellphone service? Is the service ending only in Oregon?

    Thank you.

    Reply
    • Free Government Cell Phones says

      March 6, 2017 at 5:58 pm

      Your phone will probably continue to be active and work, Vasilily. However, you’ll eventually need to re-enroll with the same company or a different one when it’s time for you to re-certify after one full year.

      Reply
  304. Gloria E Florence says

    March 6, 2017 at 1:32 pm

    I was a safelink participant when I was in Florida. When I moved to Michigan, my phone no longer worked. Did I do something wrong?

    Reply
    • Free Government Cell Phones says

      March 6, 2017 at 2:19 pm

      Safelink offers service in both states, but you may be in an area that doesn’t get a Safelink signal. Or it could be a thousand other things that we could never guess. We’d suggest that you contact Safelink’s customer service team to track down the real problem.

      Reply
  305. Roy says

    March 3, 2017 at 3:11 pm

    Do you have flip phones!? I’m to old to use a smartphone. I get 560 a mouth in SIS. I’m sure I would quaflie. I’m 71 yrs.old.

    Reply
    • Free Government Cell Phones says

      March 3, 2017 at 6:46 pm

      We don’t have any phones, Roy. Because we’re not a Lifeline free government cell phone service provider. We’re an independent website. You need to contact one of the companies in your state. Here’s where you can find all those companies, their plans, and their contact info:

      https://www.freegovernmentcellphones.net/states

      Reply
  306. New Jersey says

    March 3, 2017 at 9:56 am

    I purchased a Samsung S7 Edge unlocked for USA in late November 2016 (G935U) and was pleasantly surprised to see Safelink finally allows unlocked Android phones. I signed up online, chose the Bring Your Own Device option and quickly went through the six steps in about one minute and within a week had the SIM delivered. I followed the instructions and was up and running in around five minutes. Everything works. No added software dialers. Works just like any other big service provider on your phone. I think my service is T-Mobile here in New Jersey.

    Reply
    • Free Government Cell Phones says

      March 3, 2017 at 11:44 am

      That’s good to hear, New. We hope all our Safelink readers find it as simple as you did.

      Reply
  307. Carl Christy says

    February 28, 2017 at 2:51 pm

    I have had the most excellent service with SafeLink for the past 18 months in Arizona, but the unlimited texts on the little free Alcatel phone were all but useless. Press the A key THREE TIMES to get a C? Rite. So a week ago I bought a used AT&T Android off eBay and began the BYOP switchover process. I ordered the AT&T SIM because my Droid was still LOCKED to AT&T. I worried about that, but it turned to be NO PROLLEM! My SafeLink plan was changed from the Alcatel’s T-Mobile to the Droid’s AT&T, perhaps by chance, or perhaps by the excellent TracFone staff knowing the situation??? The SIM would only be free for NEW members, but the $1 plus $6 shipping via Fedex was fine, as long as things worked… It got here in 4 days and I slapped it in and tried to follow the steps online to get it switched. I was a computer engineer for 29 years, and these steps were from TracFone, but they simply wound up in a loop. So I called TracFone support, identifying myself as an ecstatic SafeLink member. WOW, they answered two different calls right away on a weekday afternoon and bingo bango bongo, I had voice on my Droid in about 2 hours after my old Alcatel went down (in 2-3 minutes). Texts started working the next morning. I was able to get Data and MMS working myself with the texted instructions to set up an APN, pretty simple. My former minutes/texts/data were carried over as if I had bought them (although they were free), and my new monthly 350/unlim/500MB plan will ADD (without rollover) to those each month. I am happy as a clam with SafeLink, and I would do the BYOP again any time. Using UNLIMITED TEXT and MMS per month is so sweet I can taste it, since texting is 95% of my communications. Having 500MB of data per month is great for being out of the house. I’m staying with the oldest and biggest house: SafeLink.

    Reply
    • Elizabeth Sparks says

      March 13, 2018 at 9:52 pm

      You are my hero! Having had a very rough few years, including the loss of my job while caring for my terminally ill mom. =( The storm of adversity being relentless has made going back to work quite tough. Anyway, I’ve been without a cell phone for 4+ months and recently learned I’d qualify for this program. I’m a bit behind on such things as never needed them before. I’ve scoured online for hours trying to find the right company, but hearing from a fellow Arizonan was exactly what I needed to take the plunge! Also, it seems being able to get support locally or add minutes/data would be a huge bonus. Have you had any issues with reception? I’m in north Phoenix, so am not in the boonies or anything. Now, just praying my Verizon Galaxy 7 edge will work with them! I’m not exactly customer of the year with them, so am cautiously optimistic it won’t be locked. Anyway, THANKS for posting!

      Reply
  308. Elizabeth Overcash says

    February 23, 2017 at 4:52 pm

    I am hoping you can shed some light on Q-Link. I’ve had their service (and original, cheap flip phone) since 2014. I have tried to contact them numerous times and no one ever answers the phone. When i email with problems I get a canned response that doesn’t help. Do they actually have living people working for them? I have tried to switch to another service but can’t since I’m already listed in the database. I’m sure if I told Q-Link I want to drop their service it wouldn’t make any difference, or they would shut it off before I get a new one. This is the only phone I have, what can I do?

    Thanks,
    Beth

    Reply
    • Free Government Cell Phones says

      February 23, 2017 at 7:22 pm

      We don’t know what else to tell you, Elizabeth. Maybe some of our readers can give you better advice. Readers?

      Reply
  309. Ombeni says

    February 23, 2017 at 12:10 am

    I have helped my friend apply for safe Link free phone over a year ago. They sent him envelope and a form to fill. We filled it out and sent all the docs, but until now he has never get either a phone nor any correspondence from them. We called and called until we got tired. We sometimes think that they might have stolen his identity because they requested we send them copy of I.D and of social security card.

    Help please!

    Reply
    • Free Government Cell Phones says

      February 23, 2017 at 4:00 am

      How about if you contact one of the other free government cell phone companies in your state. Explain the situation and ask if your name shows up on the NLAD (National Lifeline Assistance Database). If it does, then you need to contact Safelink to discuss the fact that you never received a phone. If it doesn’t, you are free, that means you do not have a Safelink account and are free to enroll with someone else. Here’s where you can find that list of companies and plans in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
      • J. Schusler says

        February 23, 2017 at 3:31 pm

        I’m having the same problem with SafeLink for CA, I called Assurance Wireless, and was told I needed to contact the national lifeline. Number is 888-641-8722.

        Reply
  310. Hilda Heredia says

    February 17, 2017 at 7:58 pm

    Deseo cancelar mi servicio telefonico ya q se me persio el celular. Como lo puedo hacer. Soy de Puerto Rico.

    Reply
    • Free Government Cell Phones says

      February 18, 2017 at 5:39 am

      Póngase en contacto con el equipo de servicio al cliente de su proveedor de servicios. Podrán cancelar su cuenta.

      Reply
  311. carl glitsch says

    February 9, 2017 at 10:32 pm

    i QUALIFY AND NEED A FREE PHONE I’M 72 and on social security with no other income

    Reply
    • Free Government Cell Phones says

      February 10, 2017 at 3:15 am

      Here’s an introductory article that tells you how to enroll and get a free government cell phone, Carl:

      https://www.freegovernmentcellphones.net/basics/how-do-i-get-a-free-phone

      Reply
  312. Larry B. says

    February 6, 2017 at 8:29 pm

    Safelink is having problems with text messaging on smartphones not working properly. Not sure if it’s because of the new unlimited texting or what. But I’ve been trying to resolve this for two weeks now. I think they’re finally aware of the issue, I hope. Their customer service is awful. Makes you pull your hair out!.

    Reply
  313. J.T. says

    February 6, 2017 at 4:11 pm

    I have a LG Tracphone that I pay $23 every three months to keep active. I am wanting to switch over to the Safelink free phone. Will I be able keep my same phone # if I make the switch? Thank you.

    Reply
    • Free Government Cell Phones says

      February 6, 2017 at 5:31 pm

      Yes, you can keep the same number. Just make sure you tell the service rep that you want to “port over my current phone number” in your initial call.

      Reply
  314. James D. Woodland says

    February 2, 2017 at 2:48 pm

    I have a Android smartphone that is a Tracphone. How can I use/activate this device and use it. ?

    Reply
    • Free Government Cell Phones says

      February 2, 2017 at 6:37 pm

      Are you already enrolled with Safelink, James?

      Reply
  315. Mark Edison says

    January 31, 2017 at 10:31 pm

    Hi I’m poor and I’m on Medicare and I need a phone

    Reply
    • Free Government Cell Phones says

      February 1, 2017 at 4:01 am

      Then you need to find a company and a plan that fits your needs best (most minutes, most texts, most data, smartphone, etc) and enroll with that company. Here’s where you can find al it’s of all the free government cell phone companies in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  316. Thomas Snycerski says

    January 30, 2017 at 10:16 am

    IF YOU ARE SAYING YOU CANT GET FREE PHONE, THATS INCORRECT. IVE HAD ONE FOR 8 YRS. IM DIDABLED AND ON MEDICARE OR SSDI OR SSI, FOOD STAMPS. IF YOU HAVE ONE OR MORE YOU QUALIFY. CALLING IS HORRIBLE, I SUGGEST GETTING AN APPLICATION OR DO IT ON BROWSER. READY SAFELINK.COM. ITS A B I T H!!! YOU MUST USE MODERN BROWSERS OR IT DOESNT WORK, TOM S.

    Reply
  317. Mariyn jones says

    January 30, 2017 at 9:48 am

    Need a new phone lost my phone

    Reply
    • Free Government Cell Phones says

      January 30, 2017 at 1:51 pm

      Read this article, Marilyn. It will tell you how to get your phone replaced (keep in mind, however, that you’ll probably have to pay a relatively small fee):

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  318. Timothy Esco says

    January 26, 2017 at 11:46 am

    Trying to get a new phone

    Reply
    • Free Government Cell Phones says

      January 26, 2017 at 1:15 pm

      Try applying.

      Reply
  319. Joe Leach says

    January 22, 2017 at 2:43 pm

    Too bad they don’t offer it for those of us on Disability. I have low vision as well. I don’t get Medicaid, but I do get Medicare.

    Reply
  320. Deborah mcginnis says

    January 21, 2017 at 12:09 am

    I need to know how to see if my phone is on the way it has been about 2 or 3 weeks

    Reply
    • Free Government Cell Phones says

      January 21, 2017 at 6:25 am

      Most companies say it will take two or three weeks for delivery, but many of our readers say it takes four weeks or een longer. The record is held by a reader who told us it took six months. But you can go to the Safelink website, click on “Account” and then click on “Check Enrollment Status” and that should give you the information you’re looking for.

      Reply
  321. Polly Ester Dolbier says

    January 20, 2017 at 9:05 pm

    When I got out of prison in August of 2016 I applied for food stamps and got food stamps then went with Q Link and tried to get a free government phone they gave me the run around. They kept asking for verification which I sent of my SNAP benefits which I provided on three separate occasions their final answer was it was going to take 60 to 90 days for them to process my application I never heard back from them. I am currently homeless unemployed I get map which is the medical assistant program I only qualified for 3 months of food stamps so I go to food pantries to get food. If I had a phone maybe I could get a job so I could get a job that I could get an actual place to live.
    I don’t know what if anything can be done to help me out but any assistance or information that you can provide me with would be much appreciated thank you

    Reply
    • Free Government Cell Phones says

      January 21, 2017 at 6:21 am

      It’s outrageous that you should have gone that long without an answer. We’re going to guess that the problem revolves around the fact that you’re homeless and you must have a permanent address to qualify. Yeah, it’s a huge flaw in the Lifeline system because homeless people probably need a phone more than anyone else.

      If you live in a homeless shelter, you can work around the permanent address issue. Here’s an article that explains how:

      https://www.freegovernmentcellphones.net/qualify-in-group-home-shelter

      Keep in mind that there are lots of other Lifeline free government cell phone companies and one of the others might offer you an even better plan than the one you applied for. You can find all those companies in your state at this link:

      https://www.freegovernmentcellphones.net/states

      Reply
  322. M.perez says

    January 12, 2017 at 4:19 pm

    I’m trying to apply for this to help me. I do get other assistance such as SNAP and TANF for my daughters and myself but am having a bit of a hard time with having to pay for a phone as well. Trying to apply for this but getting nothing but a run around its very frustrating.

    Reply
    • Free Government Cell Phones says

      January 13, 2017 at 2:46 am

      What kind of runaround are you getting, MPerez? If you’re having trouble enrolling with Safelink, there are lots of other service providers you can try. Here’s where you can find all the service providers in your state. Make sure you check them all out carefully, so you find the plan that fits your needs best (most minutes, most texts, most data, etc).

      https://www.freegovernmentcellphones.net/states

      Reply
  323. Marilynn J Ellison says

    January 11, 2017 at 11:25 am

    How do you report someone that is getting a phone but does not get any of the assistance.this is not right for people to get a cell phone and don’t get assistance that is fraud isn’t it

    Reply
    • Free Government Cell Phones says

      January 11, 2017 at 11:56 am

      Good question, Marilyn. Turn the cheating son of a bitch in immediately. The money spent on that phone can be used to help someone who really needs it. Here’s an article that tells you how to report fraud:

      https://www.freegovernmentcellphones.net/faq/report-lifeline-assistance-fraud-abuse-waste

      Reply
    • Jane says

      January 20, 2017 at 12:03 pm

      They may be making more money than their family qualifies for for other benefits but less money than that required for a free phone. It is also income based even though they may not qualify for other benefits from the govt. So be very sure before you go reporting them for fraud.

      Reply
  324. J. Cast says

    January 9, 2017 at 6:03 pm

    I have a small phone from your company. May I get a smartphone instead?

    Reply
  325. Guy Lutes says

    January 9, 2017 at 6:51 am

    Sent phone that does not get cellular data in this area. Called and was told nothing can be done, asked what to do with phone and no one had answer.

    Reply
    • Free Government Cell Phones says

      January 9, 2017 at 9:45 am

      Call in again and ask for a supervisor, Guy. The rep you spoke to gave you an unacceptable answer.

      Reply
  326. John says

    December 30, 2016 at 10:15 am

    For 9 MONTHS I have been trying to re-enroll in the Safelink program, but these ass-wipes are total clueless. I have sent all the info they have wanted 6 TIMES and they claim they have not received it, even tho the last one was signed for.

    This company needs re-evaluated….

    Reply
    • Free Government Cell Phones says

      December 30, 2016 at 1:49 pm

      If that’s the case, John, you really should apply with one of the other free government cell phone companies in your state. Here’s where you can find a complete list of providers:

      https://www.freegovernmentcellphones.net/states

      Reply
  327. Peter says

    December 30, 2016 at 5:12 am

    Please upgrade my safelink phone to a smartphone . Please have safelink call me 360 670 **** thanks , pete

    Reply
    • Free Government Cell Phones says

      December 30, 2016 at 8:28 am

      Sorry, Peter, but we are not Safelink so we cannot upgrade your phone. You need to contact the company online or by phone.

      Reply
  328. pam says

    December 23, 2016 at 12:18 pm

    Can anybody tell me if minutes come off of my phone automatically even if I don’t use the phone? It seems the phone loses minutes when I am not even using it.

    Reply
    • Free Government Cell Phones says

      December 23, 2016 at 2:33 pm

      Unless there’s something defective with your phone, minutes should not come off when the phone has not been used.

      Reply
  329. Steve says

    December 17, 2016 at 1:52 pm

    Not that it would make a difference to most but, Who Is SAFELINK anyways. If you want a Made In The USA point of reference then.

    Safelink aka Tracfone, Parent Company is América Móvil.

    Safelink Wireless service is provided by Tracfone Wireless, Inc.
    Tracfone is a subsidiary of Mexico’s largest telecommunications company América Móvil.

    If and only if there are any profits being a Lifeline Provider then where do the profits end up? Good question Steve but, leave it up for a Lifeline subscriber of Safelink to question it themselves…
    Steve

    Reply
    • Free Government Cell Phones says

      December 17, 2016 at 4:55 pm

      Steve is correct. We addressed that question years ago as you can see here:

      https://www.freegovernmentcellphones.net/faq/is-safelink-wireless-owned-by-mexican-carlos-slim-worlds-richest-man

      Reply
  330. tory says

    December 15, 2016 at 1:17 pm

    how do I get a smart phone from safelink. I’ve already got a very small piece of crap phone I cant hardlytext on. I don’t have the money to buy a compatible phone

    Reply
    • tory says

      December 15, 2016 at 1:20 pm

      I’m at a friends house barrowing his computer an really need an answer very fast as I only have like 10 mins before I have to get back home

      Reply
      • tory says

        December 15, 2016 at 1:24 pm

        can someone please help me asap need help bad

        Reply
        • Free Government Cell Phones says

          December 15, 2016 at 2:39 pm

          What kind of help do you need, Tory?

          Reply
      • Free Government Cell Phones says

        December 15, 2016 at 5:29 pm

        Sorry we could not get back to you in the 600 seconds you requested.

        Reply
    • Free Government Cell Phones says

      December 15, 2016 at 5:28 pm

      It’s all explained on this page, and their phone number and website link is at the bottom of the article on the page.

      Reply
  331. Sandra says

    December 1, 2016 at 7:59 pm

    I,m a bit confused. I just signed up for my phone and there was a page for phone upgrades, but I thought everyone gets a smartphone after December 1, 2016?

    Reply
    • Free Government Cell Phones says

      December 2, 2016 at 1:06 am

      Just because you get a smartphone doesn’t mean there are better, newer, more fully-featured smartphones available.

      Reply
  332. M. Jewett says

    December 1, 2016 at 5:45 pm

    I tried to enroll online and my address was rejected as being invalid. I’ve been living her for 15 years and get mail delivered here daily. What’s up????

    Reply
    • Free Government Cell Phones says

      December 2, 2016 at 1:01 am

      It’s impossible for us to tell you exactly “what’s up,” M Jewett, but if we had to guess we’d say that someone else has used your address to enroll for a free government cell phone. There are several other possible answers, but that would be our guess. Contact Safelink again and ask them to explain why you were rejected.

      Reply
  333. Jose M Gomez says

    November 30, 2016 at 12:33 am

    Our granddaugther has Safelink phone but wants a smartphone cause the phone that she has is just to hard to send texts from!! We have a Samsung S3 from AT&T that she would like to have but we don’t know if it can be used with Safelink

    Reply
    • Free Government Cell Phones says

      November 30, 2016 at 4:24 am

      You’ll need to contact Safelink’s customer service or tech support team to get an accurate answer to that question, Jose. Not all cell phones are compatible with all cell phone networks.

      Reply
  334. edward simon says

    November 19, 2016 at 5:12 pm

    where can i get this phone in corona ca

    Reply
    • Free Government Cell Phones says

      November 19, 2016 at 8:35 pm

      Ahhhh, lovely Corona, California, the heart of the Inland Empire. We know it well.
      We strongly recommend that you do NOT enroll for a free government cell phone at a street tent or booth, Edward. There have been too many cases of fraud and abuse coming from these places. Instead, we urge you to enroll by phone or online. Much safer that way.

      Reply
  335. sandy says

    November 19, 2016 at 3:02 am

    i tried to get the phone and they asked for my SS and date of birth and address ,is this the procedure ?

    Reply
    • Free Government Cell Phones says

      November 19, 2016 at 5:16 am

      Yes, it is, Sandy. They need your social security number and birthday to identify you and make sure you are who you say you are. And they need your address to make sure no one else at that address already participates in the program. The Federal Communications Commission requires them to do these things to curb fraud and abuse.

      Reply
  336. Bruce Keith says

    November 16, 2016 at 10:04 am

    My phone won’t turn on. starts to then cuts off. please send a replacement.

    Reply
    • Free Government Cell Phones says

      November 16, 2016 at 11:46 am

      We’re not Safelink, Bruce. We’re an independent website. You’ll need to contact that company’s customer support or tech support team to solve your problem.

      Reply
  337. Julie Frazier says

    November 3, 2016 at 8:19 pm

    When upgrading do you get to keep the same number?

    Reply
    • Free Government Cell Phones says

      November 4, 2016 at 2:02 am

      Yes, you get to keep the same phone number when you upgrade. You can even keep the same phone number when you switch service providers IF you say, “I want to port over my current phone number.”

      Reply
  338. Debra Glenn says

    November 3, 2016 at 9:37 am

    i applied online but had trouble sending financial info. Please email me *******@gmail.com with so that I can e-mail versus texting.

    Thank you

    Reply
    • Free Government Cell Phones says

      November 3, 2016 at 10:59 am

      We’re not your service provider, Debra. We’re a website with no affiliation to the free government cell phone companies. Try getting a hold of Safelink’s customer service team.

      Reply
  339. Josh Gates says

    October 31, 2016 at 10:34 am

    I think Safelink has altered their service. I got message stating that on November 1st I am upgraded to 500 minutes per month (up from 350) and now visiting the web site there is the option to upgrade the phone used, which before was not possible. http://shop.safelinkwireless.com/SafeLink-Smart-Phones

    Reply
    • Free Government Cell Phones says

      October 31, 2016 at 11:16 am

      It was always possible to upgrade your Safelink phone, Josh. But it’s no wonder you missed it, because Safelink has a terrible website.

      Reply
  340. Corey says

    October 29, 2016 at 3:25 pm

    where are the street booths in california? I dont know where the street booths are and the times.

    Reply
    • Free Government Cell Phones says

      October 29, 2016 at 5:18 pm

      Don’t do it, Corey. The street booths and tents are the source of too much fraud and abuse. Do yourself a favor and apply by phone or online. Here’s where you can find all the California free government cell phone companies:

      https://www.freegovernmentcellphones.net/states

      Reply
  341. Katie says

    October 27, 2016 at 11:49 pm

    Hello, as a struggling single mother on SSDI and food stamps, I am thrilled to find this program!! Am I able to use the old iPhone I already own, or will I have to use a phone they issue out? Thanks for your time!

    Reply
    • Free Government Cell Phones says

      October 28, 2016 at 4:14 am

      Maybe, maybe not. Not all phones are compatible with all cell networks, Katie. You’ll need to contact customer service or tech support to determine if your current phone will work. Of course, there are a number of companies offering the Lifeline program in every state, so you have choices. You can always call several companies until you find one that is compatible with your phone. Here’s where you can find all the companies in your state:

      https://www.freegovernmentcellphones.net/states

      Reply
  342. Ruth Domer says

    October 26, 2016 at 5:06 pm

    I had a safe link but my eyes are bad so now I need one I can see. that and mine got shut down so I got assurance phone that im having shut of fits to confusing.

    Reply
  343. Arion Wweatherford says

    October 25, 2016 at 9:11 pm

    How do I see if someone else is using my name to receive a phone without my permission?

    Reply
    • Free Government Cell Phones says

      October 26, 2016 at 2:24 am

      There is a National Lifeline Assistance Database that’s supposed to list everyone who receives the service. If you are rejected for service, you may be able to get the service provider to tell you if someone is using your name and social security number at a different address.

      Reply
  344. Stanley Pruett says

    October 18, 2016 at 12:12 pm

    I qualified for the service and showed my SSDI and Disabled Veterans benefits form. After 2 weeks and no phone I found the agent and they need proof of my birth date. The ONLY form I have is a county probation ID and was told unacceptable. Really? I showed proof of my disabilities and a county govt. ID with DOB. Serial # 3100**** may help you. Could someone help me out with a phone?

    Reply
    • Free Government Cell Phones says

      October 18, 2016 at 12:32 pm

      Do you know what forms Safelink will accept as proof of your date of birth? Does it need to be a birth certificate or will other forms of ID work — such as drivers license or veteran’s documents?

      Reply
  345. Janice Stephenson says

    October 18, 2016 at 10:06 am

    Did you get my online application? I filled it out either Thursday or Friday last week. Janice l stephenson

    Reply
    • Free Government Cell Phones says

      October 18, 2016 at 12:38 pm

      No, Janice, we did NOT receive your application. There’s a simple reason for that — we’re not your service provider. We’re an independent website. You need to contact Safelink customer service to find out the status of your application. Good luck.

      Reply
  346. Mary says

    October 17, 2016 at 7:05 pm

    Can’t make a call. I get the message “prepaid service disabled” How do I re-able my service? thanksi

    Reply
    • Free Government Cell Phones says

      October 17, 2016 at 8:02 pm

      You need to contact your service provider’s customer service and/or tech support team.

      Reply
  347. Nellie says

    October 16, 2016 at 1:08 pm

    Hi,

    What’s the deal with Budget Mobile? I went to use my phone and it was deactivated even tho I used it within the required number days. I tried to login to my account and got this message.

    “Sorry, there was an Problem retrieving your full account detail. We apologize for the inconvenience. If the problem persists, please Contact Us.

    Problem Details
    YOUR ACCOUNT HAS BEEN TRANSFERRED TO SAFELINK.”

    This happened with NO communication and no warning. Thank god I am not having an emergency. This is very shoddy treatment and is quite humiliating!

    Reply
    • Free Government Cell Phones says

      October 16, 2016 at 5:00 pm

      We’re getting lots of reader comments indicating that something is going on with Budget. This should be big news, but so far there is no definitive answer.

      Reply
  348. charlette devaughn says

    October 16, 2016 at 3:35 am

    I have lost my phone. I need a replacement or upgrade. I been calling with no success.

    Reply
    • Free Government Cell Phones says

      October 16, 2016 at 4:16 am

      If Safelink is neither answering nor solving your problem, maybe it’s time for you to switch to a new service provider. Here’s an article that tells you how easy it is to make the switch:

      https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers

      Reply
  349. maria says

    October 10, 2016 at 2:42 am

    Hi. I’m a mother who’s trying to find my daughter. I opened up a line with an government phone for her recently.
    She left out of town to work for a few days and said she will be back. My daughter never misses a day without letting me know she’s ok. But I received a call from her number and heard some strange noises on her end. And since then I havent heard from her. I’m very concerned. Is there any way I can get help to find my daughter’s location through the phone?

    Reply
    • Free Government Cell Phones says

      October 10, 2016 at 6:50 am

      Maria, we’re really sorry to hear about your missing daughter. There’s nothing we can do to help you, and most likely Safelink will not be able to either. Best of luck to you.

      Reply
    • VERONICA says

      October 13, 2016 at 11:28 am

      THE POLICE/DETECTIVES WOULD PROBABLY BE YOUR BEST BET. MY PRAYERS FOR YOUR DAUGHTER AND FOR YOU.

      Reply
  350. Nikele says

    October 6, 2016 at 5:17 pm

    I thought I was going to receive a headset with my tracphone but I didn’t. Where can I buy one that works for the tracphone I was send yesterday October 4, 2016 if that means a different model for those in the know. Bless!

    Reply
    • Free Government Cell Phones says

      October 6, 2016 at 6:39 pm

      Amazon. EBay. Any store that sells Tracfones.

      Reply
  351. lisa m onto says

    October 5, 2016 at 9:48 am

    I would like to buy a replacement phone for a safelink phone that is lost.

    Reply
    • Free Government Cell Phones says

      October 5, 2016 at 10:19 am

      Here’s an article that tells you all about replacements for lost, broken or stolen phones:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  352. Dorothy says

    October 3, 2016 at 4:15 am

    I have a safelink phone for my oldest son but can my other 2 boys get a phone they are at the age where I need to he able to get a hold of them. I get foodstamps, LEAP, state insurance, my kids get free breakfast and lunch at school. Any feedback would be great thank you for your time.

    Reply
    • Free Government Cell Phones says

      October 3, 2016 at 6:35 am

      Unfortunately, Dorothy, they cannot. The rules of the Lifeline program say you can only have one phone per household.

      Reply
  353. Joyce A Vespie says

    September 27, 2016 at 4:58 pm

    I lost my phone and need a replacement phone please.?

    Reply
    • Free Government Cell Phones says

      September 27, 2016 at 6:10 pm

      Here’s an article that tells you the replacement policy of all the major Lifeline free government cell phone companies (including Safelink):

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  354. marilia says

    September 26, 2016 at 10:20 am

    mi mama recive food stamps and medicare y llamamos hace meses para q ella recibiera el cellular de gobierno gratis y hasta hoy no ha recibido nada q se puede hacer al respecto porque ella es senior y necesita uno.

    Reply
    • Free Government Cell Phones says

      September 26, 2016 at 1:01 pm

      No hablamos español, Marilia.

      Reply
  355. Karen Ciota says

    September 22, 2016 at 10:01 am

    I don’t understand how to sign up for this. Your website is confusing. I need to get this phone for my mother who is on social security and Medicaid. I can’t even tell what type of phone is available. I cannot call from work so I was hoping to sign her up online. Where is the link? I have already compared plans and looked at the others. This is the one I want

    Reply
    • Free Government Cell Phones says

      September 22, 2016 at 11:00 am

      You have stumbled upon one of the great mysteries of the Lifeline Assistance program, Karen. Each company stocks numerous brands and models of phones and they hand them out randomly. So you never know which phone you’ll get. We’ve provided links to each company (phone AND website) on the page dedicated to that company. Like on this page, for example, down toward the bottom of the article.

      Reply
  356. Dashiki says

    September 21, 2016 at 10:16 pm

    I live in santa clara California. I just recieved a safelink phone. How many min and text messages and data do i get free per month?

    Reply
    • Free Government Cell Phones says

      September 22, 2016 at 5:41 am

      We have no way of knowing what plan you enrolled in, Dashiki. You’ll need to contact Safelink customer service to get your question answered.

      Reply
  357. Mary bervinkle says

    September 6, 2016 at 10:49 am

    My lifeline phone has no min

    Reply
    • Free Government Cell Phones says

      September 6, 2016 at 11:33 am

      Contact your service provider’s customer service team.

      Reply
  358. sandra worthington says

    September 6, 2016 at 5:53 am

    I did not receive my monthly minutes. Would like to know why.

    Reply
    • Free Government Cell Phones says

      September 6, 2016 at 6:36 am

      We’re not your service provider, Sandra. We’re an indepedent website. You’ll need to contact your service provider to get your missing minutes.

      Reply
  359. Jeffrey Breeding says

    September 6, 2016 at 5:09 am

    I didn’t get my 250 minutes this month

    Reply
    • Free Government Cell Phones says

      September 6, 2016 at 5:16 am

      Only Safelink can help you with that problem. Contact its customer service team.

      Reply
  360. trina says

    August 17, 2016 at 4:05 pm

    Where can I go to get a phone I live in selma ca that’s california

    Reply
    • Free Government Cell Phones says

      August 17, 2016 at 6:33 pm

      See the comments below, Trina, to see our opinion of the street tents and booths.

      Reply
  361. tina avery says

    August 17, 2016 at 1:15 am

    what location near the 40219 in louisville ky can i locate a tent vendor friday 8-19-16? thank you for the response.

    Reply
    • Free Government Cell Phones says

      August 17, 2016 at 1:17 am

      It’s almost impossible to tell you where and when street tents or booths will be set up, Tina. The people working the booths are independent contractors which means that even the Lifeline companies themselves do not know where or when they will be set up. Your best bet — for numerous reasons — is to enroll online or by phone.

      Reply
  362. FELIX SERATE says

    August 10, 2016 at 4:39 am

    BUENOS DIAS QUISIERA SABER COMO PUEDO CAMBIAR MI TELEFONO SE ME CALLO Y SE ROMPIO LA PANTALLA NO PUEDO LLAMAR YA QUE SE VE LA MITAD DE LA PANTALLA ES DE SAFE LINK EL NUM ES 7875481254

    Reply
    • Free Government Cell Phones says

      August 10, 2016 at 5:56 am

      According to Google Translate, Felix said, “Good morning. I would like to know how can I change my telephone and screen keep quiet broke because I cannot call half the screen in seven. Safelink is the number *********.”

      Although that doesn’t make complete sense, it appears that Felix wants to know what to do about his broken Safelink phone. Read this article, Felix. It provides the information you need:

      https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement

      Reply
  363. Juan Rosado Malavet says

    July 29, 2016 at 8:02 am

    How can I work as a rep in my area?

    Reply
    • Free Government Cell Phones says

      July 29, 2016 at 8:31 am

      You must contact Safelink directly, Juan. We are not affiliated with Safelink nor any other free government cell phone company.

      Reply
  364. Donna Bolden says

    July 26, 2016 at 9:02 am

    My airtime was suspended. I made calls as instructed. Why?

    Reply
    • Free Government Cell Phones says

      July 26, 2016 at 1:45 pm

      Not a clue, Donna. We’re not your service provider.

      Reply
  365. clare wilson says

    July 25, 2016 at 1:38 pm

    Are minors (18 & younger) able to get a cell phone if they are in foster care?

    Reply
    • Free Government Cell Phones says

      July 25, 2016 at 3:20 pm

      No. Regulations state that you must be 18 or older.

      Reply
  366. Joan says

    July 22, 2016 at 11:05 am

    Do you offer smartphones or phones that allow me to complete job applications?
    Thanks

    Reply
    • Free Government Cell Phones says

      July 22, 2016 at 1:38 pm

      At this time Safelink offers smartphones only in California. But lots of other companies offer smartphones (even if some of them require you to pay a small upgrade fee). Here’s where you can find the smartphone policies of all the major Lifeline Assistance companies:

      https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones

      Reply
  367. Russell Outlaw says

    July 19, 2016 at 4:00 am

    How I get unlimited text where it don’t take time off

    Reply
    • Free Government Cell Phones says

      July 19, 2016 at 4:24 am

      Can you clarify what you mean when you say, “…it doesn’t take time off?”

      Reply
  368. Wanda arnold says

    July 15, 2016 at 3:13 pm

    I love safelink, but I see ads on Facebook about safelink smartphones, I would love to have one of those, if I can’t get one through safelink, can I use a smartphone that was given to me , it was a boost mobile phone, os there any way that I can use my safelink sim card in it? That would be awesome

    Reply
    • Free Government Cell Phones says

      July 15, 2016 at 6:33 pm

      Safelink will not guarantee that you’ll get a smartphone, but you can always get a smartphone by paying a small upgrade fee.

      In regard to the SIM card issue, it all depends on the make and model of your phone and the network on which your service provider operates. You’ll need to talk to customer service or tech support before buying another phone.

      Reply
      • Stephanie says

        July 27, 2016 at 10:05 pm

        What is the upgrade fee?

        Reply
        • Free Government Cell Phones says

          July 28, 2016 at 8:33 am

          Upgrade fees vary from company to company and phone to phone, Stephanie. First thing you need to do is check your service provider’s website to see if the upgrade fee is revealed there. If not, contact its customer service team to get the answer.

          Reply
  369. David Dickerson says

    July 9, 2016 at 5:16 pm

    Need a new phone for 276-229-**** please. Prefer touch screen smart phone. Other phone is getting to where it don’t want to charge.

    Reply
    • Free Government Cell Phones says

      July 9, 2016 at 5:36 pm

      Here’s an article that tells you the upgrade policies of all the major Lifeline Assistance companies, David:

      https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones

      Reply
  370. david villalon says

    July 4, 2016 at 2:32 pm

    Im looking for galaxy s smartphone do you offer it

    Reply
    • Free Government Cell Phones says

      July 4, 2016 at 3:47 pm

      All we offer is news and information, David, because we are an independent website that’s not affiliated with any of the free government cell phone companies. To find out which phones are offered by Safelink, you must visit its website or call it customer service team.

      For information on the smartphone upgrade policies of each of the major companies, read this article:

      https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones

      Reply
    • alice dingle says

      July 7, 2016 at 12:18 pm

      I have a free cell phone and I want it turned off the number is 843-642-****

      Reply
      • Free Government Cell Phones says

        July 7, 2016 at 4:59 pm

        You need to contact your service provider directly, Alice. This website is not affiliated with any Lifeline Assistance company.

        You can find Safelink’s contact info toward the end of the article on this page.

        Reply
  371. Brittany Dyer says

    July 3, 2016 at 6:44 am

    I need a PUK code to unlock my phone. The number I call keeps hanging up on me. Please I need help.

    Reply
    • Free Government Cell Phones says

      July 3, 2016 at 7:18 pm

      Here’s an article that tells you what to do:

      https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it

      Reply
  372. Olena Lake on behalf of Galyna Militinska says

    July 2, 2016 at 11:20 pm

    The service of Safelink is awful! I applied for my mom’s first in her life free cell phone, which she is eligible for. However, the Safelink requested the proof of her eligibility. I have her required documentation twice by all means of communications: 2 times I have attached the files and it was successfully attached. Two times I have emailed those documents following 2 different and confusing instruction about subject line and body of the email. Twice I have sent the documentation by mail. No results. The case is still on pending status by July 3 from May 27. And I keep receiving the letters with request of proof of her identity, which I have already dome 6 times.
    It looks that those people just like to make a fun of my old mom, who desperately need this phone for her life safety.
    This Company, Safelink, MUST be removed from this type of service and from the government’s advertising and promoting their business web site. They fail to provide this service!

    Reply
    • Free Government Cell Phones says

      July 3, 2016 at 7:21 pm

      Unacceptable service, Olena. Perhaps you should cancel that application with Safelink and apply with on of the other Safelink companies doing business in your state. Here’s where you can find a list of those companies:

      https://www.freegovernmentcellphones.net/states

      Reply
  373. Vincent says

    July 1, 2016 at 9:55 pm

    I just got let go from my job my wife still works. We have a 20 month old son and and we are expecting another within the month. Can I apply for a phone for the time I am looking for work and filing for unemployment in order to lower our household budget.

    Reply
    • Free Government Cell Phones says

      July 4, 2016 at 3:49 am

      Yes, you can apply as long as you meet the eligibility requirements. Here’s an article that tells you how to qualify:

      https://www.freegovernmentcellphones.net/basics/qualify

      Reply
  374. Audrey Gaskin says

    June 28, 2016 at 8:19 am

    I live in North Carolina and I am interested in becoming a distributor and signing people up that need this service. Are you hiring currently?

    Reply
    • Free Government Cell Phones says

      June 28, 2016 at 11:07 am

      You will need to contact Safelink directly using the contact info provided on this page.

      Reply
  375. john w jones says

    June 27, 2016 at 3:17 pm

    can i pick my own phone number? if so id like 412-372-••••. thanks .

    Reply
    • Free Government Cell Phones says

      June 27, 2016 at 6:21 pm

      You can only choose from available numbers, John. You should call Safelink customer service to discuss it.

      Reply
  376. Jose says

    June 16, 2016 at 3:34 pm

    My phone is lock to help me pin number

    Reply
  377. PATRICIA BARRE says

    June 16, 2016 at 8:41 am

    where do I sent my expected Safelink cell IF i’m already on one of the government plans

    Reply
  378. PATRICIA BARRE says

    June 16, 2016 at 8:32 am

    i already have a free cell which i was unaware i already had one
    how do i cancel my Safelink approval

    Reply
  379. Freddie Horsley says

    June 8, 2016 at 5:35 am

    I would like to say what I would do just to be able to go to work & always reply back is your crazy you have the life just sit home & wait for your check to deposit. Trust me it’s NOT A WALK IN THE PARK & YOU’RE NEVER PREPARED how much it affects your entire life & in ways you could never imagine. I’m very thankful for your company & being a great provider when I lost my last but of pride watching my wife each am leaving ewofk @ 4:00am 12-14 he shifts and coming home to assist me & I’m suppose to be there to take care and provide for her and then say you can finally become stay home mom & her health nearly took her from me & she lost her job by being terminated & that changed her mentally & then we would next be told were LOOSING house we bought 6 yes prior. I begged her to drop my iPhone service from her acct. & check into what info I was told about today & she did & chose your vimosby which being honest have overall been wonderful but to respect what you do for those in honest need I feel I need to make complaint about the women wk’s there which I’ve got a lot of respect for women in the working world especially if they are anything like my wife when I met her rshe was recently divorced raising 3 yr old son no support & her familtbhad lost their 17 yr old son bug depression anxiety etc was forced down while on the clock & she went above & beyond expected duties & her son doing great living like a king! Every time she has tried to help me do this request via phone every female that got our call was so rude & talked to her as if she was trash & I’d get so frustrated hearing that & her maintain professional manner until I’d beg her just cancel the call I’ll just continue to suffer & listen to Dr tell me with the disabilities affecting my hands that small type cell phone is only going to worsen your situation. So I’m being showed ads about possible opprto upgrade to a smartphone or larger type of phone. I’m willing to pay if price is as high as what we would have to pay thru at&t.Any guidance you xeoffer I thank you in advr& look forward to get your reply.
    Thank YouFreddie Horsley

    Reply
    • Free Government Cell Phones says

      June 8, 2016 at 8:28 am

      Hang in there, Freddie. Things will get better.
      Here’s an article that answers all your questions about smartphones.

      https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones

      Reply
  380. Gadgetmang says

    May 31, 2016 at 7:02 pm

    Safelink is great they let you use an unlocked phone and can port your number over. I live in California so my plan is unlimited talk/text with 500mb of data, similar to the MetroPCS plan for $30 I was paying. Very happy with my BYOD phone and free plan (network is At&t in my area) so in my opinion Safelink Wireless is the best.

    Reply
    • Free Government Cell Phones says

      May 31, 2016 at 9:11 pm

      We’re always glad to hear from happy Lifeline customers, Gadgetmang.

      Reply
      • Gadgetmang says

        June 24, 2016 at 5:51 pm

        Safelink cancelled my service without warning after a month, they told me at first that Lifeline cancelled it (this was a lie) and to call them. When I called Lifeline they said they don’t have control over that and that Safelink never turned in the paperwork to Lifeline” I had no account with them at all” after talking with six different customer service people I found one to actually look at my account, he stated that I had another past Lifeline account (not true Lifeline said I never had an account with them) I think he just wanted me to get off the phone. Anyways way too much trouble to get service again so just going back to my $30 a month MetroPCS plan. I thought about filling a complaint but I really don’t want the service with anymore so why bother.

        Reply
        • Free Government Cell Phones says

          June 24, 2016 at 6:11 pm

          You should file the complaint just to keep Safelink on its toes and to help make sure future customers get better service. Here’s an article that tells you how to file the complaint:

          https://www.freegovernmentcellphones.net/faq/file-lifeline-service-complaint

          Reply
  381. Sybil Townsend says

    May 27, 2016 at 10:31 am

    Hello I would tp know if I can get a new safelink phone mailed out to me. My phone I have now doesnt work well. I can’t make calls only text messages. You can reach me at 302-363-**** Sybil T***** 817 ***** st wilmington, Delaware. Thank you.

    Reply
    • Free Government Cell Phones says

      May 27, 2016 at 5:55 pm

      If your phone doesn’t work you should contact Safelink’s customer service team by phone or online, Sybil. They are the only ones who can solve your problem.

      Reply
  382. Robert P. Stelle, Sr. says

    May 24, 2016 at 6:54 pm

    How do I get an instruction manual for Safelink Tracfone Model A207BG Alcotel One Touch ?

    Reply
    • Free Government Cell Phones says

      May 25, 2016 at 4:02 am

      You can find one online quickly and easily by Googling the make and model number and the words “user manual.”

      Reply
    • tori says

      July 25, 2016 at 7:19 am

      That phone is garbage good luck

      Reply
  383. james ostrowski says

    May 5, 2016 at 5:54 am

    I am now a safelink customer with a new cell , the transition so far has been effortless thank you. I have come from the the now defunct Reach Out Wireless and their awful customer service and sham. I predicted one year ago that their time was limited as complaints flooded the FCC offices and the ICC and Illinois State Attorney General and the BBB. However in the last part of June of 2016 ROW would flood your phone with ads about their closing and service interruption to your area by zip code , mine was May 22 of 2016 and it would prevent you from calling , you could not use your phone each time you dialed a number it reverted to a safelink ad repeatedly that boast of 500 free mins for several months and a TOUCH SCREEN PHONE, NOT A SMART PHONE, A TOUCH SCREEN PHONE – I was very suspicious of this ad so I recorded it with a time date with safelink claiming that you would get this deal, and its on my camera as a video clip with audio and date and time. And to my surprise I received a tracfone without a sim card to port the old number into my new NON-TOUCHSCREEN phone from safelink and furthermore you offer no paid unlimited talk and text options like ROW did , and I picked you because of the false advertising you presented that repeatedly interrupted service on my row phone when I was entitled to service still for I paid for unlimited talk and text through May 29th 2016, so i had to contact row 4 times to turn my phone back on to full service as you continued to block my calls with a robo caller ad, So ROW ripped me off and now your company which is sending me a new sim card to port out my old number to a $9.95 phone that is not what you advertised , this is called bait and switch to sway choices to select your service and then you get the shaft – well im educated and this practice is its illegal in the State of Illinois and 48 other states – this practice is also actionable – so i believe you will not print this but be aware I had enough nonsense with row over the past 3 years and i contacted the FCC and ICC many times to forge a complaint that lead to the legal department of ROW and I am not going to go through this again , I want what you promised that made me choose you a TOUCHSCREEN phone and the 500 mins ( of which you have supplied but that only upholding 50% of your promise to potential clients. A advertisement constitutes a contract that should benefit both parties and this one does not by falsely advertising a touch screen phone safelink has misled the american public and unless this is corrected I will file with the FCC and send the clip of the ad where you promise services and equipment that you did not deliver or provide in any way shape or form. As I stated earlier ROW was awful and now this is not a good start with a new company and i am no one’s fool . So please do the right thing and keep your promise to provide what you claimed and deliver such. I am already looking for a class action attorney to take on ROW and their deceptive and fraudulent conduct. You don’t get shut down by the FEDS if you’re doing things right. I trust you will do the right thing, and please do not underestimate me because I have reached my saturation level with these so called lifeline providers and the sham that comes with the service and the broken promises, do the moral thing and make this right. James Ostrowski in chicago phone number 773.865.**** and or by email duffencory2012@*****.com, my enrolment ID is 2665**** today is May 5th 2016 and this dialog has been copied for further reference. Be well and good luck on your continued success. I remain, James Ostrowski

    Reply
    • Free Government Cell Phones says

      May 5, 2016 at 9:10 am

      James Ostrowski is a man on a mission.

      Reply
  384. Lily says

    April 27, 2016 at 11:40 pm

    Hi, Reachout is no longer servicing my area. Will I be able to keep my number with Safeline or Assurance? Also, when I apply it ask if I have a line already. When I put yes, it states I am not approved.

    Reply
    • Free Government Cell Phones says

      April 28, 2016 at 5:14 am

      Yes, you should be able to keep your own number. Make sure you tell them you want to “port your phone number.”

      Before you enroll with Safelink, are you sure Safelink is the best plan for you? We’d suggest that you check out all the companies in your state to see if you can find more minutes/texts/etc.

      To do that, click on the “States” link at the top of this page. Then click on your state. You’ll find a complete list of free government cell phone providers. Click through them all to find the plan that best fits your needs. (You might even find one that allows you to speak to a live customer service rep.)

      Reply
  385. Jose aquino says

    April 27, 2016 at 10:10 am

    I had received a new tracfone without activation card in the package and need some help to activate this new one
    By telephone I must wait more than 30 minutes and i expending to much minutes waiting.
    Thanks for your attention.
    Jose Aquino.

    Reply
    • Free Government Cell Phones says

      April 27, 2016 at 10:19 am

      It really is unfortunate, Jose, that Safelink charges minutes for calling its customer service line and then makes customers wait so long. The only choice you have might be to borrow someone else’s non-Lifeline phone to make the call. Sorry to be the bearers of bad news.

      Reply
  386. Linda Craft says

    April 26, 2016 at 11:07 am

    Never mind my previous question; I guess it resolved itself for now. Sorry for the inconvenience. His phone is from Safelink.
    Linda

    Reply
  387. suzette cloud says

    April 23, 2016 at 7:32 am

    I need a new phone the one I have does not let me get incoming calls anymore. I have tried to log into safe link but its not letting me so I am writting to you. I also was wondering if you have a safe link phone with a camera on it ? my information is suzette ***** 209 **** st johnstown pa **** last 4 of ssn. I was wondering how to recerify when I can’t get into the web site everything is the same and i still have my disability.

    Reply
    • Free Government Cell Phones says

      April 23, 2016 at 9:22 am

      It’s pretty simple, Suzette. Here’s an article that tells you what to do:
      https://www.freegovernmentcellphones.net/faq/how-do-i-do-the-annual-verification-of-my-phone