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Ohio: Listing of Free Cell Phone Providers

The Buckeye State’s unemployment rate is even higher than the national average. When a recent Ohio newspaper poll asked the question “Are you worried about losing your job,” a remarkable 41% answered that they were already retired or unemployed.

Obviously, the state’s unemployment rate isn’t that high, but it does indicate how widespread the problem is in the Buckeye State. And it shows that there are a lot of Ohioans who can benefit from the Lifeline phone service program.

Luckily, Lifeline is available to provide free cell phones and free minutes to the state’s residents.

In May 2011, Ohio accepted Assurance Wireless into the state, and soon Safelink Wireless followed. Now, Ohio residents have a number of Lifeline providers to choose from. Call several of them and see what types of phones they offer, and ask about texting charges and rollover minutes — the plans may differ slightly.

Free Cell Phone Providers in Ohio:

Here’s a list of all the Lifeline Assistance free government cell phones in Ohio. They all offer different plans with different numbers of minutes, different refill options, and serve different geographic areas. So click through them all and find the plan that’s best for you.

Lifeline Discount Companies in Kentucky

If you qualify for Lifeline Assistance, but you find that none of the companies offer free government cell phones where you live, you have another option. The companies below, while not offering free cell phone plans, do offer substantial Lifeline discounts off their regular mobile phone plans in Kentucky:

Ohio Lifeline Eligibility

You are eligible if you receive benefits from any of these programs in Ohio:

  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans Pension and Survivor's Benefit.
  • Bureau of Indian Affairs General Assistance (BIA)
  • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
  • Tribal Head Start (only those households meeting its income qualifying standard)
  • Food Distribution Program on Indian Reservations (FDPIR)

You may also qualify if your Total Household Income is at or under 150% of the Federal Poverty Guidelines. We’ve taken care of the math for you and you can check your income against the amounts in the table below:

Income Based Eligibility for Ohio
Members in HouseholdAnnual incomeMonthly Income
1 member$17,655$1,471
2 members$23,895$1,991
3 members$30,135$2,511
4 members$36,200$3,017
5 members$42,615$3,551
6 members$49,855$4,155
7 members$55,095$4,591
8 members$61,335$5,111
For each additional member add $4,160 annual or $347 monthy

Latest News for Ohio:

How do Budget Wireless customers find a new free government cell phone company? - If you're one of those 800,000 abandoned Budget Wireless customers, what should you do next? How do you find another Lifeline company to replace Budget?
Companies dropping out: Trouble in the free government cell phone program? - Two of the top 20 LifeLine Assistance free government cell phone companies have now dropped out of the business. And two others have merged into a single company.
Free cell phone fraud out of control in Ohio - In 2008 there were only 280,000 state residents enrolled, but by 2011 it had increased to nearly 600,000. But 26,500 Ohio recipients have already been busted for violating the rules.
Cincinnati Bell enters Lifeline cell phone program in Ohio - Cincinnati Bell has just entered the Lifeline cell phone market in Ohio, with plans to expand in neighboring Kentucky soon.
Assurance Wireless Expands into Ohio with Lifeline Free Phones Service - People in Ohio who are facing tough economic times received a little bit more help this month, as Assurance Wireless became the second provider of no-cost Lifeline cell phones to the poor there.

If you have any other questions, please refer to the links in the sidebar.

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  1. If you are going to ask "how do I get a cell phone?" go here instead.
  2. If you are going to ask "how do I get a replacement phone," go here instead
  3. We are not your cell phone company. All technical questions should be asked of your vendor.
  4. Your comments are moderated, and we will manually approve those worth publishing within 24 hours.

Comments

  1. I receive a 10% disability benefit from the military and my gross income is over your limit. Do I qualify for a free phone?

    Reply

  2. I have a Lifeline phone through Assurance Wireless and would like to switch to a company that is easier to deal with. I requested a smartphone through them and had to pay $25, then Fedex lost the shipment. They eventually refunded my money, but it is hard to get through to a live person. Can I switch companies? Is my number portable?

    Reply

  3. I sign up with a link according to them they sent the phone .
    Which I still am waiting for after months. I get ails from them with statements with remaining minutes which to date have always stayed the same. I have tried to contact them to no avail. What do I do? Thank you.

    Reply

    • There’s a typo in your comment, Mike, and we assume you meant to say “I get emails….” How have you tried to contact your service provider?

      Reply

  4. I have no income. i have’nt since 2001. i have epilepsy and am diabetic. i have been homless for several yrs but i am currently staying on the 1st floor of someones home. I do recxieve snap and medicade. i also have a disaility claim open, but im not sure that ill get it. i need a phone so that i can call for help when i am ill, or have a seizure. i also have c.o.p. broncitis, and asthma.. i applied for a phone from another company but was told becuse one of the men who live upstaires has one but he’s had 2 strokes within 4 months among other disabilities, and needs to carry the phone with him at all times. i do not get to use it. i cant gain employment b/c i was told i was a liability due to my seizures/ it’s literally a matter of life and death. if i am unconcious for too long i can suffer brain damage and there is no one to care for me.

    Reply

    • You have run into one of the unfortunate quirks in the Lifeline Assistance program, Denise. You can’t get a phone because someone else at your address has one. The rules make exceptions for multiple people living in a group home (such as a homeless shelter), but it’s tougher to get an exception in a situation like yours. You need to contact a free government cell phone company’s customer service team. Ask to speak to a supervisor. Explain that you are NOT part of the same household as the man upstairs who has a free government cell phone. They should make an exception under those circumstances.

      Reply

  5. I was with Budget Mobile. But they closed up, so I’m left without a phone and service. Can you please help me. My phone number with them was: 740-480-****. I hope you can help me get another phone . Thank you !

    Reply

    • You qualify for an exception to the USAC’s 60 day rule, because, in the USAC’s own words, “Current Lifeline service provider ceases operations or otherwise fails to provide service.”

      That means “Lifeline subscribers may cancel service and receive a new Lifeline-supported service with another provider until the end of the original 12-month period. In these circumstances, the subscriber is not required to re-verify eligibility until the end of the original 12-month period. Requests for exception are reviewed on a case by case basis by USAC.”

      Here’s a link to the USAC, where you can apply for the exception:

      http://www.usac.org/default.aspx

      Reply

  6. I had a government phone, with Budget Mobile, they went out of business and I need to get another company and phone. I am 65 and on Social Security.

    Reply

  8. Do these phones allow calls going out to be blocked. My mother in law has dementia and has been making nuisance calls, we would like her to be able to receive calls but not call out. She is in a nursing home and can call out with there phone.

    Reply

    • You can find the information you need by doing a Google search for the make and model of your phone plus the words “user manual.”

      Reply

  9. YES,HELLO,MY NAME IS LISA LOVE I RECEIVED UR FREE CELL PHONE I SIGN UP AND RECEIVED MY CELL PHONE IN JULY OR AUGUST OF 2015 I THINK , MY CELL PHONE I CAN’T HEAR A THING ,WHEN SPEAKING TO SOMEONE SPEAKING, BECAUSE I CAN’T HEAR THEM,,ON THE OTHER LINE, SO MY QUESTION IS CAN I RECEIVE ANOTHER FREE CELL PHONE,OR CAN I RECEIVE A FREE CELL PHONE FROM Q LINK,INSTEAD, BECAUSE I SIGN UP FOR Q LINK,AND THEY SAID I WILL HAVE 2 TALK TO U GUY’S,FIRST,SO DO I GET OUT OF UR CONTRACT,AND SIGN UP FOR Q,LINK ???SO I DON’T KNOW WHAT TO DO ??THEY SAID I WAS APPROVED TO GET A FREE PHONE FROM THEM,,SO COULD U PLEASE CALL ME @937 640 ****EMAIL ME @ *****@gmail.com,THANX,, ALSO DO UR COMPANY,GIVE OUT FREE MEDICAL ALERT SYSTEM,, BECAUSE I REALLY NEED ONE,BECAUSE I GET THESE 😵 SPELLS, AND I’M TIRED OF FALLING DOWN?? PLEASE,LET MR KNOW OK, THANX

    Reply

    • We are not a free government cell phone company, Lisa. (Great name, by the way.) We’re an independent informational website. You need to contact your service provider’s customer service or tech support team to solve your problems.

      Reply

    • Do you know why it has no service, Marie? Did you do your annual certification? Is it broken? Something else? You need to contact your service provider’s customer service team to get an answer.

      Reply

  11. I tried to apply for a cell phone from two different places and was turned down. They told me that I’m already receiving the lifeline benefit therefore they couldn’t help me. I haven’t received this benefit for at least 4 years. So I’m assuming someone is either collecting in my name or the last company I dealt with over 4 years ago is and has been collecting money from you all and providing no benefits to me.

    Reply

    • Call one of the companies again and ask to speak to a supervisor. Explain your situation and tell the supervisor that you “need help in clearing up this NLAD mistake.” NLAD is the National Lifeline Assistance Database. It keeps track of all customers participating in the program. Mistakes pop up all the time.

      Reply

  12. Someone stole my phone. I don’t remember the carrier. please help if u can. my number is 614 649 ****,

    Reply

    • We can’t help you, Sandra, because we are not your service provider. Well, maybe we can help you. The only way we can think of for you to find out which company is your service provider is to go down the list of providers in your state and call them one-by-one to ask if they’re your provider. They’ll need to ask you some questions (maybe social security number, address, name, phone number, etc) to figure out if you’re one of their customers.

      Unfortunately, there are 13 Lifeline service providers in Ohio and you’ll need to call each one until you find your provider. Here’s a link to that list. Just click on your state:

      https://www.freegovernmentcellphones.net/states

      Reply

  13. I have a life line govt phone. However it does NOT work at my house. I would like to change my service to a company that actually works at my home. There is a Verizon tower 2 miles from my house. Can I use that tower or how can I get service that works here? Please call me. I can’t access my e mail 740-637-**** Thank you Sherry Trueblood

    Reply

    • We’re unable to call you, Sherry, because of the sheer volume of comments and questions we get every day. So we hope you see our answer here.

      We have no way of knowing if a tower two miles away will provide a strong signal at your home. There are just too many variables (and 2 miles is a loooong way). What we’d suggest is that you ask your neighbors what cell company they use and if they’re happy with their cell service. Then find one of the free government cell phone companies that uses that same network.

      Reply

  14. I am now getting SSI/Disability,Ohio food Card, I have found my old one phone that was sent to me from the Freedom phone. How can if possible to have it turn on or how can I start to use it. If I may. Thank you. Patricia Kinney

    Reply

    • There’s no reason to stick with that old phone, Patricia. All you need to do is enroll with any free government cell phone company in your state. They’ll include a new phone in your new plan. Here’s where you can find a complete list of companies in your state. Check them all out to find the one that’s best for you — the most minutes, the most texts, data plan, etc.

      https://www.freegovernmentcellphones.net/states

      Reply

  15. My mom lives in a nursing home. She had to sell everything she owned to pay for it. She doesn’t get food stamps or Medicaid, yet. Would she still be able to get a cell phone through the government? Her kids are unable to talk to her when needed.

    Reply

  16. Hello –

    I am classified as homeless. I do not have a mail address, and shelter services do not seem to help in my case for a mail address. Do you have any suggestions for receiving a free phone? I noticed sometimes there are people that try to sign people up or…

    I tried suggestions such as a shared PO Box, Single Service for someone with friends, and other issues, but they don’t help me at this time.

    Thank you very much for your time and consideration.

    Reply

  17. How are the free minutes added? Is there a set date? Is it determined by when you buy it or is it the same for everyone in the state of Ohio?

    Reply

    • The sale and purchase of extra minutes is determined by the free government cell phone company. You’ll need to check to policy of each company on its own website.

      Reply

        • That is correct. Most add them on the first of the month, but some add them on the anniversary date of your enrollment.

          Reply

    • Very few free government cell phone companies publish schedules of where and when their street teams will be out in the community. On top of that, we do not recommend dealing with the street teams because there have been too many problems with scams. Please take our advice and apply by phone or online if at all possible.

      Reply

    • Some companies’ websites offer a feature that allows you to plug in your zip code to determine if they serve your community. Others do not. In that case, the only way to get your question answered is to contact each companies’ customer service team by phone or online. Good luck.

      Reply

  20. Reguardless of the numbers listed for customer service to speak with a person to answer questions @ assurance wireless all I get is a automated voice. How do I reach a person? I do have a free phone and I trying to make a choice. the number I have are 1 888 321 5880 or 1 888 898 4888

    Reply

    • We have the right numbers. We called the 5880 number and got connected to a live rep. Try it again.

      Reply

  21. I have custody of my great niece and receive are course for her and she receives free lunch. Am I eligible?

    Reply

    • If you have legal custody of your niece, you should qualify for a free government cell phone as a result of her status with the National School Lunch Program.

      Reply

  22. I moved from Columbus, Ohio to near Lucasville in Scioto County. I am about 15 miles from the Ohio River.

    Reception is haphazard at best in these rolling hills. I had to toss my phone. My provider did not provide in this area. No complaints though, free is free. No one company can be everywhere.

    My question is what company does provide here? If I have to stand on my roof or walk around in the yard to make a call that’s on me. It isn’t the government’s fault where I live.

    I will make do with what is available, if indeed anything is.

    Is anything available here?

    Thank you everybody.

    Reply

    • Go to our “States” page (found in the navigation bar at the top of this page) and click on your state. That will take you to a full listing of your local service providers. Unfortunately, this will take a little research on your part. You’ll need to contact each of the companies to ask which national network (Spring, Verizon, etc.) provides their service. You’ll also need to figure out which of those national networks provides the best signal in your area. For example, if Sprint has the best signal in your area, you need to find a free government cell phone provider that uses the Spring network. That’s the company you should go with for your Lifeline Assistance plan. Good luck.

      Reply

  23. My brother in law was provided a free cell phone through the state of Ohio. He recently passed away but the phone is still active. How to I go about having this phone turned off if I do not know which provider he used to obtain it in the first place?

    Reply

  24. Q Link Wireless in Ohio is the worst, do not sign up with them… they offer smart phones with there service, but if your phone breaks the will send you an old phone that is not a smart phone and will not connect to wireless or hot spots… the old bate and switch

    my initial phone was a Samsung touch screen smart phone and it had issues with charging form the day I received it, I ordered a new charger and battery to see if that would fix the issue, about 30 days after installing the new battery and using the new charger the phone turned off and would not turn on again…. they wanted me to pay $25 to replace the DEFECTIVE phone which is absolutely ridiculous, they finally agreed to send out a new phone free of charge after looking at my account and realizing that what I was stating was completely true… unfortunately the new phone was NOT a smart phone and it has absolutely NO capability to connect to the internet via wi-fi or hot spots

    their customer service is the absolute worst… DO NOT SIGN UP WITH Q Link Wireless as a lifeline provider!!!!!!!!!

    Reply

  25. My brother is confined to a Nursing home in Northwest Ohio, (45885), he needs a phone. He is on Ohio Medicaid. Who is the best company and most free minutes for our area?

    Reply

  27. Hello, I am a full time school student. I am currently going through a divorce. Me and my husband have been separated for quite some time now. He left me high and dry so I have no income. However, I need a phone for school. Some advice would be nice. thank you

    Reply

  28. I began working with Budget Mobil in November 2015 and a phone was received 12/12. The service is terrible. Here are some facts sent to their service representatives: “Hera, I spent about 2 hours’ yesterday going to four cell phone stores trying to locate a battery. The last one was Batteries Plus and they could get a battery in 3-5 days for $29.99. We don’t want to spend that much to solve the problem nor wait 5 days. As to the charger one of my grandsons has a charger that will work with this phone and I will put it on charge with it. I believe the problem is the battery will not hold a charge. The phone is a ZTE VRZ and the date is 03/2010 under the battery. I am shocked to see how old this phone is and that your firm would send it to us. I have spent several hours searching for a manual for this phone and have been unable to find one. Given the situation we should return the phone and cancel this account. We will contact other vendors to find a new phone that works along with a manual. Please give me the information to return the phone and once received give me confirmation of receipt and cancellation of the account and I will contact other vendors.

    How many free call/text credits does this plan have? There is no way we could have used a reasonable number in the short time we have had the phone. I have searched the information I have and find nothing about the credits we get!

    All-in-all this is proving to be a poor experience.

    There is no way that 250 minutes could have been used between 12/12 and when the phone went out about a week ago or 12/22.

    How can I get a provider to give me a new phone that works, a manual on how to use it, a phone immediately, and service. Where is evaluation of the various companies?

    Reply

  29. Do you have to have a land line home phone to get internet service, or can you get it if you have a cell phone?

    Reply

  30. I have not been able to work in the last two years. I have issues with my back, my hand and have had several blood clots. So am unable to work….my comment is this
    I live in Hiram, Ohio with family and because these companies don’t recognize my physical address and in Hiram mail is delivered to the post office, I get disqualified. The house I live in was built in 1876… we’ve lived in this house since 1967. It is my residence…is it my fault your computer won’t take my address? I am on Medicaid and get food stamps….I have absolutely NO income. I need help is there anyone who feels this with me?

    Reply

    • With Budget Mobile you will need a physical address but they can use a shipping address also they will ship to a PO Box

      Reply

  31. My granddaughter is 12 and qualifies for the school free lunch program & Medicaid. Does she qualify for a free cell phone in Columbus, OH area?

    Reply

  32. I have a phone from Safe link, but it doesn’t work correctly, and the company for a long time doesn’t want to replace the phone.
    Am I able to switch to another provider and how to do this?

    Reply

    • You can switch to a different company with life wireless!! Your other phone will be off though. If you let me know where your located I might be able to find out if there is a Rep. close by!!! Good Luck!! 🙂

      Reply

  33. I am in desperate need of a wireless phone. I am my 79 year old mother’s full time caretaker. I/we need to be able to stay in contact with each other when I leave the house. I mainly need to be able to call & check on her & she needs to be able to contact me in case of a medical emergency or for any thing she may need while I am at the grocery, bank, etc. I am on Medicaid & on Food Assistance. We MUST be able to reach each other in case of emergencies! There was an emergency three years ago when she was in a terrible car accident & she had no way of letting me know that she had been in an accident, totaled the car, & was hurt. Please Help! This is a must have situation for safety & health reasons & to also give us both a sense of security & peace of mind being able to check on her while I’m out & if she needs to contact me. Once again, please help!!! And thank you very much for your help concerning this matter & for your understanding.

    Sincerely,
    Brad Bunker

    Reply

    • Brad, where are you located?? If in Ohio, look for life wireless. I am a rep for them. If you lived near Columbus Vicinity I could get you one same day. I activate & you get your phone right then. No waiting for it to come in mail. They are a good company. Not just because I’m a field Rep.but because your 500 minutes roll over. Most other companies don’t offer that. Plus if you ate a vet, you receive 100 extra minutes besides the 500. If you let me know where your located I can see if a Rep.is near you!! Good luck!! 🙂

      Reply

      • Most of the life wireless free phones are little tiny cheap phones that the screens are so little you need a magnifying glass just to dial a number BUT my Budget phone is a big nice touchscreen that is very modern, yes you have to wait a couple days for it to come in the mail but chances are you will still need a phone in a few days

        Reply

  35. I have uploaded proof of Medicaid twice now and emailed the support team and tried calling I dont get an answer. Online it says it’s in the process of being verified still yet i just received an email stating they didn’t receive my proof. I have paid my phone service and want to know what’s going on. I either want to get a refund or the phone. I need it or wouldnt have applied. Emergency phond yet i have to go thru all this trouble??

    Reply

  37. i have applied for a budget mobile about 2 mths ago and uploaded proof still havnt herd anything back i dont know if i have been approved.

    Reply

  38. My battery went dead and my book is lost also. I have drove everywhere, Batteries not sold! Where do I get one? Also ,Did it delete my numbers and names?

    Reply

  39. i do not know whom i am with,my phone dead i need a new one,and possible with some one with a phone that my big fingers will fit on the buttons,please help.thank you.phone 740-444-**** my cell was 740-426-****.

    Reply

    • You probably just ned to purchase a new battery, and you don’t need to go to your provider to get it. Just go to a Best Buy, Staples or search Amazon.

      Reply

  40. I am a 63 year old Vietnam Vet, and currently on 10% disability. I do not have any income besides a $132.00 a month disability from VA. A person allows me to reside with them, but there is no family or close connection. I am not on any other type of assistance program. I am trying to get VA to approve my many other disabilities, but, that takes a long time. So, my question is, when it comes to “house hold income”, do I have to include the persons income who simply allows me to live with them , instead of me being homeless? YES, they have in the past year claimed me as a dependent, because I cannot contribute to them any way financially. Help please. Not being on any type of assistance, and living in someones home who has an income which exceeds the minimum amount seems to disqualify me,,, but I am not really a “member of the household” as I see it, but how does the program view this situation.???

    Reply

    • We found this definition at LifelineSupport.org:

      Your household is everyone that lives together at your address as one economic unit (including children and people who are not related to you.)

      An economic unit is all adults that live with you and contribute to and share in the income and expenses of the household. Household expenses include: food, health care expenses (medical bills), the cost of renting or paying a mortgage, and utilities (including water, heat and electricity).

      Reply

    • We can’t contact you about this, you need to contact one of the companies on the list in the article above.

      Reply

  42. I think I realize now, after reading your fact based information for the suppliers in Ohio, that the names of many of the programs cause much confusion. Specifically, when I dialed “Lifeline” at Cin Bell last week, I was not connected to the Lifeline letter which Cin Bell sent out requiring re verification due to the 1 home/1 person rule. Maybe that is incorrect, it is too confusing to tell, but that 800 # no longer works anyway. Also, I remember having their current cell phone service 20-25 years ago via Cin Bell and it was just called wireless. I remember it because I was always trying to hit the minutes amount without penalty. How can they call I Wireless a Lifeline program? I recognised that the CSR told me to apply at a Cin Bell store and that gave it away to me that it was only for their IWireless. I appreciate this site for clarification and I think the only help I need now (no need to print my letters) is to figure out who is the Lifeline program that makes the decisions which seemingly required Safelink to deactivate my phone. I am willing to understand my/any mistakes I have made to have the safety of the cell phone when I am out the door. Thank you very much. I really appreciate your site and hard work synthesizing so much information for so many folks.

    Reply

  43. I have gratefully used Safelink for 3 years by qualifying under 3 criteria and re certified every year by phone or online. But I have been accused by Lifeline, now operated by Cin Bell, of 2 people having Lifeline phones at my address. It took me awhile to figure out why the previously polite customer service are no longer answering my questions and concluded (they won’t respond to me) they do not believe me or ? I followed Cin Bell’s directions in December by verifiing via 800 line that I was, indeed, the only one at my address using Lifeline. Safelink even sent a new phone when mine was no longer serviceable. I even went along when Lifeline’s CSR insisted I have to re verify as if I’d never been in the program. When I told them that I used to board homeless women here until they were able to find a place to live and one of them still uses my address for other programs I thought there would be a solution. I have read about the fraud which now permeates the program but I am frightened to go 2 weeks, 4, 6 weeks without the phone. What can I do to get the help I need? I get nowhere when I call. Thank you for your assistance.

    Reply

    • Your address is obviously showing up twice on the FCC’s National Lifeline Accountability Database (NLAD), which every vendor legally must check. We are not aware of any process for an individual to correct the information on there — it must be done my a phone vendor. It’s like being on the no-fly list, you’re screwed.

      Reply

  45. I DONT WANT THE CELL PHONE I HAVE AS I CANT SEE IT EASILY AND ITS TOO SMALL
    I WANT TO KNOW IF YOU CAN GET ME A FREE SMART PHONE AND FREE MINUTES
    THANK YOU AND GOD BLESS YOU FOR YOUR GIVING LB

    Reply

  47. I am here at ohio columbus I would like to know where I can go in person to get free phone service I am very new to this place my zip code is 43224

    Reply

  48. i barely two months here in Ohio and I am pregnant and i don’t work and I have no money to buy a cell phone since I took needs to make an appointment at the hospital. i need a cell phone if you can help me please
    My address is *** KING AVE APT BLDG 1 9 COLUMBUS OH 43212 ZIP CODE

    Reply

  49. assurance wireless cut me off because I would not agree to allow a third party to have access to my cell number and my personal information, what else do we have to do sell our soul? so I am looking for another service after being with them for 5 years.

    Reply

  50. My phone was stolen and I would like to get a replacement phone but I don’t know what company my phone was with. I tried to get a replacement phone today but I was told that I was already in the system but I don’t know what company I was with. I am still trying to get a replacement phone. I would like to know how I could report the company so that I could get a replacement phone

    Reply

  51. Hi, My name is Ashley. I am a Family Advocate for Head Start in Dover ohio. I am looking to help a family in our program. dad informed me today that they have to have their phones turned off due to economic hardship. we have to have a way to reach them while their child is in our program so i offered your program, but they have no way of signing up themselves. they have no internet anymore, and no gas to get to the center for me to help them. so he has given me permission to fill out the application on his behalf.
    I am actually having a difficult time finding the online app. i have been directed in circles…if you could, please send me a link to the application.
    thank you!
    Ashley
    Family Advocate
    HARCATUS Head Start
    Dover Learning Center

    Reply

  52. I received a message i had to recertify, when i tried the number it kept cutting out on me, so i called customer service to see what’s going on. I was informed that i have to send in a copy of my drivers licence, and bank statement since i have direct deposit, i ger ssd every month nothing has changed since i signed up 4 or 5 years ago is this true, it sounds kind of fishy to me, & it was a guy i couldn’t understand very well so had to have him keep repeating what he said, my question is do i have to send this stuff in or can it be something else that doesn’t have certain information on it, not comfortable with sending anybody my banking info ty

    Reply

  53. At 76 years of age and receiving a PERS Retirement Direct Deposit of $945.97 PLUS Social Security of
    $198.00 = Total of $1143.97. It appears to me I qualify, do I? Also have a sever hearing problem that
    Ohio Rehab mostly helped me to get, so do you have a free phone for the hearing impaired?

    Reply

    • You qualify but I don’t know if any of the providers have phone for the hearing-impaired.

      Reply

  55. I have lost access to phone service due to inability to pay for a replacement phone for the one I purchased from the Cricket company, who does not provide service in the Ohio Barberton area. I was willing to pay for the Forty Six dollars to have mobile web, so I had contact with out of state relatives, but the phone died and I cannot afford to replace it and they won’t honor the warranty. I got it in September 2013 and it dies two days ago July 14, 2014. I see no other option but to apply for a “free phone” as I am below the poverty guidelines indicate above. Could you mail the application to me as access to the computer is limited to when it is not used by other residents in my senior living facility? I hope so. Thank you.

    Reply

  56. I am 72 years old, single and retired. I receive $1001 per month in Social Security benefits and a teachers’ retirement check of $331 per month. My total monthly income is $1332. I have taken a part-time job through which I earn about $180 per month — and most months less than that.

    Am I eligible for a cell phone or any other kind of government assistance?

    Thank you.

    Ted Nesbitt

    Reply

  57. I am on Social Security Disability, and I get extra help, and HEAP. I am interested in government free cell phone. Thank you

    Reply