How to Add Minutes to your ReachOut Wireless phone
Some people say 250 free minutes each month seems very generous. But in the real world, when you consider how dependent on our phones we’ve all become, 250 minutes isn’t really a lot of time.
The good people at ReachOut Wireless offer their customers 250 minutes each month, but they are the first to realize that that may not be sufficient to get a lot of people through the month. So they offer their Lifeline customers an assortment of ways to add extra minutes.
But before we get into the specifics, we want to point out one huge difference between ReachOut minutes and minutes from some of their competitors: Additional ReachOut Wireless cell phone minutes never expire. Never! These Refill Minutes, as ReachOut calls them, simply roll over to the next month. So you can rest assured that every minute you buy for your phone will be valid until you use it. No matter how long it takes.
ReachOut makes it simple to add extra minutes by offering several ways to do it:
The Easiest Way: Contact ReachOut directly
The simplest way to get more minutes is to call ReachOut Wireless or go to their website at ReachOutMobile.com and buy an airtime “card”. It’s not really a physical card, but that’s the common wording these companies use. You can buy Airtime Cards in increments from 20 minutes to 1,000 minutes. Once you purchase the card, you will add the airtime by entering the PIN you receive into the phone. Keep one thing in mind, though: You must enter the card’s PIN within one year of buying the phone.
Buying ReachOut Minutes at MoneyGram
You may purchase ReachOut Wireless minutes with cash at any MoneyGram agent location. There are over 40,000 agents nationwide including Walmart and CVS. With that many agents, you can rest assured that it will be easy to find one in your neighborhood. And to make this option even more attractive, minutes purchased through MoneyGram will be automatically loaded onto your account. What could be simpler?
Buying ReachOut Minutes at Western Union
You can also buy ReachOut Wireless minutes in cash at any Western Union Agent location worldwide. You can find Western Union locations just about everywhere – such as supermarkets, convenience stores and check cashing stores. Just click the “Buy Now With Western Union” (MARK – WHERE IS THIS OPTION? ON THE REACHOUT SITE?) to learn more. This option is made even more attractive by the fact that the minutes you purchase at Western Union will be loaded on to your account automatically.
Buying ReachOut Minutes with Emida
You can purchase ReachOut Wireless minutes through the Emida Prepaid Wireless network. Emida has teamed with thousands of retailers across the country to offer additional minutes for ReachOut customers. You can find Emida retail partners in your area on the ReachOut site. The retailer will print you a receipt for the minutes you’ve purchased, and then you simply enter enter the PIN on the receipt into your phone. It’s that simple to add more minutes.
Get More with ReachOut Wireless Promo Codes
Unfortunately, unlike Assurance Wireless and Safelink, we haven’t found any promotion codes or coupons that you can use to get special discounts from ReachOut Wireless. That doesn’t mean they don’t or won’t offer promotional discounts from time to time, but we have not seen them. Check back here often because we’ll post them as soon as they’re available.
In conclusion
ReachOut knows that 250 minutes isn’t a lot, so they’ve worked hard to find easy, convenient, inexpensive ways to let you add more minutes to your free cell phone.
Thanks, ReachOut!
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Since March 27 2013 I am trying to add minutes to my reach out phone. Once I did it on computer and made payment through visa card. It did not go through and a reply came saying that there is some issue
in transaction. Then I tried to call them. I was connected to a telephone assistance but after a few seconds the line went off. I am now frustrated and do not know what should I do now. My phone is completely off. Please help me if you can. I need to add minutes. Thanks
Mr. Khan,
We are sorry to hear that you have had difficulty adding airtime to your account. If you would like to contact our customer service directly,for assistance, you can email us at feedback@reachoutwireless.com.
Thank you,
ReachOut Wireless Customer Compliance
I have the same problem with Mr. Riyaz Khan why can’t I not access the reachoutwirless/add minutes option on the webpage, ,what phone number to call so I can add minutes
I have the free phone I need to buy more minutes and another .phone. I can not get the page that was up when I bought other minutes, how do I buy them now?
evelynhill,
You can purchase airtime and upgrade phones through our website, http://www.reachoutwireless.com. In the future, if you need extra airtime, you can also dial 611 from your ReachOut Wireless handset to purchase extra minutes. If you have any further questions or concerns, you can contact our customer service directly by emailing feedback@reachoutwireless.com
Thank you,
ReachOut Wireless Customer Compliance
how do I buy minutes and another phone?
PLEASE ASISTEN PAYMENT MINUTES CELL ***-***-5142
Ms. Trejo,
You can purchase additional airtime by calling our customer service line toll free, just call 611 from your ReachOut Wireless handset. Alternatively, you can purchase airtime from our website, http://www.reachoutwireless.com. If you have any further questions or concerns, feel free to contact our customer service directly by emailing feedback@reachoutwireless.com.
Thank you,
ReachOut Wireless Customer Compliance
i am trying to recritify my phone but they say they r not doin it on line and when i call i just be on hold. so wha do i do now.
Joyce,
We would love to assist you with your annual verification so you can continue to use your ReachOut Wireless service. Please contact our customer service directly by emailing feedback@reachoutwireless.com and we will assist you any way we can so you can recertify your account as soon as possible.
Thank you,
ReachOut Wireless Customer Compliance
I have a freind that need a application sent to here so she can get a free phone could you please send her one to Denise **** 2099 ***** Rd. Monroe GA 30655 thanks.
Diane Jamlson,
There are numerous ways to apply for Lifeline Service through ReachOut Wireless- by calling our customer service at 877-870-9444, or by going to our website http://www.reachoutwireless.com. If you or your friend have any questions, feel free to email us at feedback@reachoutwireless.com
Thank you,
ReachOut Wireless Customer Compliance
I just order my new phone on sunday april 14 2013 when will I receive my phone
i am trying to purchase more minutes to my phone on april 20,2013 at 10.36 am as of now 11.45pm
i have still not received my additional air time on my phone . i tried calling the 800 number and
only got automated service i never got a real person to check on my purchase. please help me asap
as i have no minutes . i feel this is bad business practice. call me at ***-214-1340.
J Cross,
We would like to work with you to ensure that you receive your purchased airtime. If you would like to contact our customer service directly, you can email us at feedback@reachoutwireless.com. We apologize for your inconvenience and would like to assist you in any way we can.
Thank you,
ReachOut Wireless Customer Compliance
I purchased a $10.00 worth of refill with additional fee of$2.95from Moneygram last March 16, 2013 with the understandin that i would have 325 minutes plus 250 additional minutes for the next 4 months. Its been more than a month since i had the refill but up to now, i havent recieved said additional 250 minutes.
I would therefore request for an expalanation why this is so.
Thank you and hope to recieve a reply soon.
Eduarosa,
We have received your email to feedback@reachoutwireless.com and a customer service representative will respond to you soon.
Thank you,
ReachOut Wireless Customer Compliance
i did not get my 665 min that reachoutwireless was going to give me when i order the phone several months ago what happend to my min.
i did not have my phone on when the minutes were supposed to be added. now how can i get my minutes? the new month just started today
i did not have my phone on when the minutes were supposed to be added. now how do i get my minutes?
When will my minutes for the month get added?
i have been having a hard time using your automated service in buying airtime of my cell fon..infact up to now i can not go through with your automated services….i suggest that you also check once in a while….there is no proper coordination of what is being instructed..pls. help asap…
My monthly minutes have not loaded currently waiting on a representative but the props say nothing about loading the free minutes…what should I do? This is the first time having this issue.
not having a definite day when minutes come on is real incovenient for me i dont know whether to purchase or wait
I have had this service for a couple years, and I usually always get my monthly minutes, but everytime I buy extra minutes they rip me off and the minutes disappear even though I have not used them! I would suggest not buying any extra minutes because they don’t rollover and most times just disappear! When I contacted them and told them what happened they just told me that I must have used the minutes and to check the website records… of course they would say that, and the records don’t show any information about my calls so I have no proof…. :/
I tried to add $7.50 for 3 months..because last month they said I had to pay for 1 month, 3 months or more..but not 2 months like I tried to do last month…Well they charged my pre-paid card $2.50 twice..and I did not get any bonus minutes and they now charge 10 cents a minute for customer service calls unless it is a landline..so now I am completely out of minutes after adding minutes-added on the 8th [14 days ago].with rude, powerless customer service. Offshore customer service is useless to the customer. If they have not power, why answer the phone..let it ring, until someone can act with authority.. I am trying to add minutes, but customer service lies or does not give answers or explain anything…Americans ‘know’ Customer Service for Americans.
I am highly frustrated with “Reachout Wireless” EVERY month I add minutes through the “MoneyGram” Kiosk. And EVERY month i don’t get all of my minutes. I add the minutes “Pay” $5.00 + 2.95 fee. to be applied to my phone and I always have to call back several times and after at LEAST 3-4 Transfers. I get some yea hole in PUNJAB INDIA. I give the acct #, & the “Reference #” to that transaction. And it seems that they NEVER give me all my minutes… 2 months ago I purchased a $10.00 Package and a $5.00 Package on the same day. I got the credit for the $5.00 two days later, and have NOT recieved the $10.00 at all…?!? WTF!!! — TODAY I purchased $5.00 package and was unable to get through to provide my reference #. I strongly recommend that you all get medical attention to help correct your CRANIAL RECTUMITIS !!! “In ENGLISH” {GET YOUR HEADS OUT OF YOUR A$$ESS}. AND STOP STEALING FROM YOUR CUSTOMERS… IT’s BAD FOR BUSINESS !!!
Today 05/24/13 I’ve may different attempts to obtain unlimited txt and minutes monthly. But to no avail!! PLEASE HELP!!!!!! *** 798 9797
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