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Can I keep my current phone number when I enroll in the Lifeline program? What about when I switch from one Lifeline service provider to another?

Good news. The answers to those two questions are yes and yes.

However, you must specifically request that you current number be switched over to your new Lifeline account and there are some very specific words you need to say in order to make it happen.

During your first conversation with a Lifeline customer service rep, say the words “I want to port over my current phone number.”

It doesn’t matter if you’re enrolling in the Lifeline program for the first time or switching from one Lifeline service provider to another, you must say those words. In fact, it might be a good idea if you said it several times during your conversation with that customer service rep — once at the beginning of the call and again at the end just to confirm that your instructions have been heard and acted on.

So repeat after us:

I want to port over my current phone number.

I want to port over my current phone number.

I want to port over my current phone number.

Excellent.

Just tell me how to get a Phone!

Confused? Getting a phone is actually very simple. Click here to begin, read every word, and then simply follow the instructions.

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Latest Reader Comments

  • Free Government Cell Phones on Q Link Wireless raided by FBI, IRS, US Post Office, Sheriffs: “Please be aware, Laurie, that any Lifeline customer can switch service providers after just 30 days of service. Here’s an…” Dec 7, 22:19
  • Laurie on Q Link Wireless raided by FBI, IRS, US Post Office, Sheriffs: “Q Link literally promises unlimited talk text and data took me 3 months to get unlimited data because they fraudulently…” Dec 7, 20:06
  • Free Government Cell Phones on I only have a PO Box, how can I get a free cell phone?: “If you have that Section 8 voucher and can get yourself a street address, it sounds as if you qualify.…” Dec 7, 18:45
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “That’s what this website is all about, Bea. Just click around on the navigation bar at the top of the…” Dec 6, 01:49
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “We need a little clarification, Tina. Did you pay for your Whoop tablet outside of the ACP program?” Dec 6, 01:48
  • Tina Nealy on 11 things you need to know about the new Affordable Connectivity Program (ACP): “I have acp through spectrum but just got my tablet through whoop can I use my tablet through spectrum service…” Dec 5, 19:12
  • Bea Engolls on 11 things you need to know about the new Affordable Connectivity Program (ACP): “I need a free government phone” Dec 5, 11:15
  • Free Government Cell Phones on North Carolina: Free government cell phones & Internet from Lifeline and ACP: “There are tons of phone scams out there, Margaret. We have no idea if the one your husband enrolled at…” Dec 3, 18:17
  • Margaret Greenwood on North Carolina: Free government cell phones & Internet from Lifeline and ACP: “Is it legal for someone to be set up on the sidewalk and be giving away Obama phones? My husband…” Dec 3, 15:45
  • Henry on Q Link busted again: FCC proposes $62,000,000 fine for ACP “fraud”: “Mercari website shows Sceptre 8 tablets have sold for over $10 each. Amazon website has over 500 favorable reviews for…” Dec 2, 14:42
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