Can I keep my current phone number when I enroll in the Lifeline program? What about when I switch from one Lifeline service provider to another?

Good news. The answers to those two questions are yes and yes.

However, you must specifically request that you current number be switched over to your new Lifeline account and there are some very specific words you need to say in order to make it happen.

During your first conversation with a Lifeline customer service rep, say the words “I want to port over my current phone number.”

It doesn’t matter if you’re enrolling in the Lifeline program for the first time or switching from one Lifeline service provider to another, you must say those words. In fact, it might be a good idea if you said it several times during your conversation with that customer service rep — once at the beginning of the call and again at the end just to confirm that your instructions have been heard and acted on.

So repeat after us:

I want to port over my current phone number.

Excellent.

How do I get a replacement for a lost, stolen or broken phone? (3333)
- You may be able to use the phone you have, Debra, but you will need to contact your service provider to find out if that phone is compatible with its national cell network and if ... – [click to read]
- If we were you, we’d enroll with a different company. Here’s where you can find a complete list of companies and plans available in your state: https://www.fre egovernmentcell phones.net/stat es – [click to read]
- Hi, My phone was stolen, I called Assurance Wireless for few times to let them know and get another one, they promised to help me and send me another one but they did nothing, even ... – [click to read]

New Mexico: Cell Phones from the Government (62)
- You are correct that it should be easier, because those people are clearly in need, but we don’t make the rules, Nicole. – [click to read]
- You guys need to make it to where Say people live in a half way house. and we have a lot of people that come in and out. so they all have the same address. ... – [click to read]

Size matters: Two of the top three free government cell phone companies announce merger (126)
- You don’t mention which service provider you are with, but it’s too bad your company is so unresponsive. If we were you, we would attempt to enroll with a different company. Here’s where you can ... – [click to read]
- I had a cool pad phone and lost or misplaced it 3 weeks ago. I've tried almost everything fo contact customers services on a phone, email and on line. Not to much luck.I only want ... – [click to read]

Frequently Asked Questions for the Lifeline Program and Cell Phones (680)
- Unfortunately, no. Recipients must be 18 years or older. But if you qualify and can get approved, you could enroll and allow the child to use the phone. – [click to read]
- Can I get a lifeline phone for my child that is under 18 and he has sooner care? – [click to read]

FCC rule change allows more than one free government cell phone per household (163)
- For approximately the one millionth time, this is an independent informational website and is not affiliated with any free government cell phone company. You beef is with your service provider, not with us. – [click to read]
- So much for helpful service. Was going to try and get a phone from u for someone I am responsible for, someone who has memory loss, & could greatly benefit from having a phone, especially ... – [click to read]

7 ways you can lose your free government cell phone (489)
- I have had many government phones, one at a time. from all the different companies . they all have many problems a few day after you get them and get worse the longer you have ... – [click to read]

Q Link Wireless -- Free Government Subsidized Cell Phones (1868)
- Don't bother with Q-Link unless you think you'll never lose your phone or want to buy a replacement.. Losing my phone was completely my fault and I was willing to buy the $25 replacement instead ... – [click to read]

Is any phone compatible with my free phone network? (901)
- You need to read this website. – [click to read]
- i need a free ssi phone – [click to read]
Older »