Can I use my Safelink Wireless SIM card in another phone?

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Q: I need a better phone than the cheap one Safelink gave me. I’m wondering if I can get a new phone that I really like and then pop the SIM card and into it instead?

A. You cannot do that because a SIM card becomes locked to a Tracfone phone (sister company of Safelink Wireless, where they get the phones) the moment the phone they sent you is powered up. After than, it becomes “unusable” in any other phone or with any other provider.

You can call Safelink and see what phones they have that you can upgrade to, but you’re probably going to have to shell out some money to get an upgrade.

We’d be interested in your experience? Please enter a comment below if you have additional information.



  1. Denise C says

    Hi…I tried to decipher through these questions and answers but I just got more

    Question: I have had a motorola tracfone for the past seven years..I like it. It’s the flip cover kind. It lights up when you open it and has bigger buttons. Recently I was eligible to receive the SafeLink phone. It’s a samsung one nothing fancy ….I don’t like it…So can I take the sim card out of the new safelink samsung phone and put it in my old motorola phone? I don’t care about changing phone numbers or saving my info from my old phone…I just want to be able to keep my current Motorola phone. Is this possible??
    Thank you for your reply.
    Denise C.

  2. Sam says

    So if you get a sim card from safelink for the first n haven’t put it in the phone they provide you with you can put it in another tracfone and it wil work without having to call

  3. Dave Coleman says

    Now, when you call safelink, at 800-378-1684, there is prompt to guide you through the process of transferring your service to any Tracfone that you own or have just bought.

  4. melissa says

    Someone stolen my SIM card for safelink phone. Where I can buy? Or what number I call them. Please respond back to me immediately

  5. Hunter says

    From reading all the comments, hope this helps. I got signed up on SafeLink, after a month was using the plane Jane phone they sent, the buttons was too small & really you couldn’t text. I had called CS asked about what other phones I could use, The lady told me I could use ANY Tracfone cell that had a SIMS. When you get the phone of your choice (Tracfone) call CS and tell them you want to switch your account from the old phone to the new. But YOU will have to wait until they send you a new SIMS for that phone for it to work. It was about a week later when i got the new SIMS. After I stuck it in the phone, it has worked fine. hope this answer some of your questions.

    • Dave Coleman says

      Thanks Hunter for that clarification, I need a better way to message w/keyboard and the Samsung 425g. tracfone would be a big help.

  6. Tonya says

    I have a ftee safelink government phone that quit working its so old. And a friend gave me a ZTE android tracFone, can I transfer my safelink account to this phone? It is a tracFone?

    • heather says

      They specifically told me that we cannot transfer our safelink to an android (tracfone) phone. They told me they could transfer my number and minutes but that I could not continue with safelink using the phone I had bought so I bought another cheaper touch screen but no wifi and such phone.

  7. lucy says

    I have the safelink tracfone but I got another tracfone its not the smart fone kind and I tried to switch the sim card to that one but it said sims card rejected how can I get it to work?

  8. Zeus says

    have an iPhone 5s. its unlocked. is there anyway could put a safe link sim card in the iPhone? its a full sized sim card. worried about cutting it. wouldn’t just be cutting into the plastic. would have to cut into the copper to make the sim card fit inside of the iPhone 5s micro sim slot. is there anyway to transfer service into a empty micro sim card some how? will the sim card still work even if an small amount of copper is trimmed off?…

  9. Josh says

    One reply stated that once you power up the safelink phone with the sim card, you can’t use it in another phone right?
    If I don’t power up my phone in the trac phone safelink sends me, how about I use that sim card in a Nokia Lumia 1020? Its a windows 8 phone.

  10. Jane Lewis says

    My safe link phone is so old it just won’t work properly any more. How do I get a new phone replacement?

    • Matt says

      You can go to any family dollar store or walmart and buy a tracfone of your liking. Then call safe link and ask for the service to be transferred to it. Has to be tracfone not net10 or straightalk

  11. dixie pittenger says

    where can i get a new government trac phone that has the key board for text messages. Thanks Dixie Pittenger

  12. dixie pittenger says

    My trac phone got knocked into a cup of coffee and it doesnt work. Where can i go to get another government trac phone with a keyboard to it. thanks dixie

  13. Tim McCarthy says

    I have a Safe link phone that got dropped by accident into a puddle. Problem is this is I think my 3rd replacement. I don’t want to hassle anyone with Safe link so I want to purchase a cheap tracfone. Will my Safe link Sim work in a cheap Tracfone?

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