The Federal Communications Commission has been getting plenty of applause for amending the rules of the Lifeline Assistance program to eliminate fraud. But buried deep in the amendments was one change that is sure to please applicants for the program:
Establishing a one-per-household rule applicable to all providers in the program, defining household as an “economic unit” so that separate low-income families living at the same address can get connected.
In plain English, that means one household can now qualify for multiple free government cell phones.
This solves one of the primary problems the Lifeline program has created for needy Americans. As the economy has worsened, many low-income families have found themselves sharing a home with other families in an attempt to cut their monthly expenses.
Lifeline’s original rules stated that only one free government cell phone was permitted per household. While the rule was undoubtedly designed to control fraudulent, multiple accounts per household, it unintentionally resulted in harming these multi-families households by restricting the ability of each of those separate families to qualify for the free phones for which they would have qualified if the economy hadn’t forced them to share a home.
“We salute the Federal Communications Commission,” said Mark Henry, editor of FreeGovernmentCellPhones.net. “They’ve solved a nagging problem and now more people who really need free cell phones can get them.”
Of course, this will add to the cost of the Lifeline free government cell phone program, but the FCC has also figured out a way to pay for it.
The commissioners plan to save as much as $2 billion over the course of three years by eliminating the fraud, waste and abuse that has plagued the Lifeline program.
“We’d like to see the FCC revisit this very soon,” Henry added. “Residents of homeless shelters still don’t qualify for the free government cell phones and no one needs them more. We urge the FCC to correct this oversight at the earliest opportunity.”
To qualify for the program, applicants must already participate in another state or federal assistance program, such as food stamps (SNAP), public housing assistance, Medicaid, Section 8 housing, Supplemental Security Income, various Home Energy Assistance Programs, National School Lunch and other programs.
You may also qualify if your household income is at or below 135% to 150% (depending on your state) of the Federal Poverty Guidelines.
Until now the guidelines said that only one free government cell phone was allowed per household.
But that regulation is now a thing of the past.
Lerondia Norman says
I have lost my phone, can I get another one I’m just one person.
Free Government Cell Phones says
Your service provider may give you one, but it’s more likely that they will charge you a relatively small fee.
Ann Nguyen says
Hi, I have been in Lifeline program for low income senior since 2014. I am the only one in the household. The phone I have is landline. This phone is the only one way I contact my family in Viet Nam. Lately, my phone does not work normally for international calls, and the rates are too high I can’t afford it. Can I disconnect the landline phone and apply for a new cellphone? Please advise me if I can switch from landline to cellphone in Lifeline program. Thank you.
Free Government Cell Phones says
Yes, you can do that. In fact, you’ll need to do it because the FCC is eliminating the Lifeline subsidy for landlines.
demarion says
when am i goining to get the phone
ok
Free Government Cell Phones says
We have no idea, Demarion. This is an independent informational website that is not affiliated with any Lifeline free government cell phone company. Check with your service provider’s customer service team.
Donald Trump says
Never
Marilyn Lawson says
I read you can get more than one free phone with service in a couple different places. My husband has one but it having some problems it’s a safely k phone he got upgrade cause his flip phone will no longer be able to work . So they replaced. I need a free phone cause my phone bill too expensive for me. We on as I and our bills get to g to high. Safelink said I can’t get one. I need help !
Marilyn Lawson says
He has safelink phone upgrade.
Free Government Cell Phones says
Sorry, Marilyn, but you are not eligible for a free government cell phone. The rules say only one per household.
Db says
This government has surprised me by doing this, this is a good move it is appreciated
Sarah Reese says
I’ve had my safelink phone for years and was wondering if I’m eligible for a second phone for my 13 year old daughter whom I get free school lunches for
Free Government Cell Phones says
Sorry, but the answer is no, Sarah. Only one free government cell phone is allowed per household. You must also be 18 or over to qualify.
Gerardo says
I’m EXTREMELY DISSATISFIED with my Lifeline Service Provider due to their Limited Phone Selection & “Factory Installed” Apps & Features that’s Not Only Unreliable (calls & texts don’t always come thru & I can’t access Ringtone and Notification sounds to change them for something Louder) but are Constantly SELF-DOWNLOADING “Apps from Settings” that have “Draw over other apps” capabilities, keeping me from Uninstalling them or Even USING My Phone!! After Repeated Complaints, they’re “upgrading” me to a Different Phone but, after researching reviews, Other People are Having the SAME PROBLEMS with the “Newer” Phone too!! Is this a case of “luck of the draw” or an illegal business practice by Flooding the American Consumer Market with Substandard Telecom Tech & Require Immediate Investigation??
Free Government Cell Phones says
Impossible for us to say, Gerardo, but we can say that many free government cell phone customers have the same complaints as you. Millions of people are happy, but a significant number mirror your problems.
Tanisha says
Wanted to get another one of my children a phone e for school
Free Government Cell Phones says
You can apply for yourself and give it to your child to use, Tanisha, but no one under 18 is eligible on their own.
Johnny Mack Brown says
What does it mean when you fill out an application online for insurance phone and it says your application request has been received does that mean they have to mail you an application sorry I know this is a stupid question
Free Government Cell Phones says
It means it has been received and is being processed. But, quite honestly, that may well vary from service provider to service provider.
Gh says
How does a single person who has no kids end up getting 4 free government phones? I know someone who has 4. These seems wasteful.
Free Government Cell Phones says
It’s not just wasteful, GH, it’s illegal. You should read the article at this link and turn in the damn crook:
https://www.freegovernmentcellphones.net/faq/report-lifeline-assistance-fraud-abuse-waste
Jacquelynn says
Is there a way to receive two gov. Free phones if receiving medi. An snap 1 dor self an 1 for a child in elementary 4th grade
Free Government Cell Phones says
The limit in your situation is one per household, Jacquelynn. Sounds like you qualify, but your son won’t because no one under 18 is eligible.
lil says
can two people who live in the same house under housing get their own phone if both are considered head of household do to being 18+?
Free Government Cell Phones says
Yes, it’s quite possible, Lil. As long as you can satisfy the “separate economic unit” rule, you should be be able to get phones. Contact any Lifeline service provider to get more details. Here’s where you can find all the free government cell phone plans available in your state:
https://www.freegovernmentcellphones.net/states
Sandy Kennedy says
can 2 people in a household have a gov phone?
Free Government Cell Phones says
Only if they live independently in the house, meaning they purchase their own food, each contribute to the rent, etc.
Mykayla Rife says
Can two people in the same household get 2 free government phones?
Free Government Cell Phones says
It’s possible, but in order to make it legal both people must be in separate “households.” That is, they must each pay their own bills, buy their own food, etc. For example, a mom and her 3-year old son would not be eligible. A mom and her adult sister might be eligible. Speak to customer service at your chosen provider to see if you can qualify for a “one per household exemption.”
Brenda says
Why does qlink charge the poor to replace a phone that they sent me that never wirked since tbey sent it to me i would love to get a gov phone that works i am very low income cant afford to get a phone can you help
Free Government Cell Phones says
They should not charge you for a phone that never worked. If that’s really the case, you should call the company’s customer service team and ask to speak to a supervisor.
Victoria Cerasaro says
Qlink has been a problem nightmare from day one. The phone I got I also had to pay for and after trying to set it up with no luck, I found out there was someone else on that phone. I called the company, I can’t tell you how many times and told them that there was another person on the phone they sent me. They had every excuse you could imagine. This has been going on since last year. I told them to please send me a new phone that I can use without everyone knowing my business and they said I would have to get a new phone # for $5.00, that’s when I blew my top. The new phone would cost $25.00. I then asked to speak to a supervisor, I told her that I know everything about this other person, all information, where they live, and the fact that they don’t pay their bills. I certainly could not use that phone for anything, especially personal information. She then offered to have a Hard reset done on the phone. After the gentleman thought it was fixed, we were about to hang up and I said to him, you won’t believe this, I put this piece of junk phone next to my house phone so he could hear that this person was getting a voice mail! He told me to tell them the phone could not be repaired and to send me a new phone, and guess what, its still here. Now I’m trying to transfer to a different company, and I ‘m starting to think they are another joke.
Brenda, I wish you the best. I know it’s not easy on a small income and have to deal with something that is suppose to make one thing in life a little easier.
Free Government Cell Phones says
Wow. Crazy stories, Victoria. Seems to us that you have two choices at this point: (1) Switch service providers. Here’s an article that tells you exactly how to do it:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Or (2) Start filing formal complaints. Here’s an article that tells you exactly how to do that:
https://www.freegovernmentcellphones.net/faq/file-official-complaint-about-your-lifeline-service
Terri L Low says
I thank the FFC for allowing multiple phones under one household, and yes, HOMELESS PEOPLE ARE IN DIRE NEED OF A WAY TO COMMUNICATE, AS WELL.
SO WHAT ABOUT THE ELDERLY THAT LIVE ON FIXED INCOMES?
Free Government Cell Phones says
We assume that most of the elderly who live on fixed incomes qualify for the free government cell phone program based on low income. You can find all the ways to qualify at this link:
https://www.freegovernmentcellphones.net/basics/qualify
John Patterson says
When you request a much needed second phone you are either ignored or denied they say one phone per family.
Free Government Cell Phones says
Sorry to reinforce what you’ve heard, John, the one of the primary rules of the Lifeline free government cell phone plan is ONE FREE GOVERNMENT CELL PHONE PER HOUSEHOLD.
Tony Bennett says
I just applied with Qlink wireless and I had them in the past. I like that fact that offer a free smartphone. I am also interested in taking advantage of as many free government cell phone plans as I can get and since the FCC has changed the rules, am I able to apply and get approved through others even if Qlink approves me. I don’t want to get set up with one and they shut me off when they realize that I have service with another. Am I allowed legally to do this with the FCC change and can you provide a list of all free government programs I can apply for that come with a free phone.
Free Government Cell Phones says
We do not feel inclined to help you, Tony.
Tina says
So much for helpful service. Was going to try and get a phone from u for someone I am responsible for, someone who has memory loss, & could greatly benefit from having a phone, especially when I have errands to run. These phones are more than just a means to an end. For some people, it means the difference between life & death. So, I guess you put finances & profit above human life. I wonder how your mothers would feel knowing you put more worth on MONEY than you do people. May GOD forgive you all for being so misguided in humanity & for evidently NOT having the heart or compassion to really, truly, & deeply love thy neighbor. Just remember, it takes all of us to make a better world; that includes the poor, the homeless, the average, & the rich. How about taking more pride & giving more love to your fellow human beings.
Free Government Cell Phones says
For approximately the one millionth time, this is an independent informational website and is not affiliated with any free government cell phone company. You beef is with your service provider, not with us.
Rex Webb says
My cell phone from Assurance wireless got cut off and come to find out is Safelink had my old number still active. Well I deleted this account and still have no phone service. I’m disabled as well. What do you think my next step should be?
Free Government Cell Phones says
Now that both accounts are inactive, you should be able to enroll with any company in your state. You can check out all the plans to find the one that fits your needs best at this link:
https://www.freegovernmentcellphones.net/states
Keep us posted. We’d love to hear what happens next – if your enrollment happens simply or if there are more complications.
Robert D Hoffman says
Interested in lifeline phone
Free Government Cell Phones says
Click around this website to find out all the information you need to enroll, Robert.
Astonished says
Just want to applaud the customer service rep or reps replying to some of these questions. Its a public service informing intellectually challenged applicants about the programs regulations that are clearly stated on website. Ask a stupid question and get a stupid answer.. Love it.. Keep up the great work!!
Free Government Cell Phones says
Thanks, Astonished. Some may be intellectually challenged, but for the most part we think we live in an age in which people think everything should be easy. Reading and comprehension are tough. Oh, well, it’s the burden we bear and if that’s what it takes to help people, we’re willing to do it.
Ms. C says
I love this site. When I’m feeling down, “reading” the comments here lifts me up.
Robert says
The method to get the +1 cell phone should have been mentioned.
Angela Jackson says
So that mean since I already have SafeLink I can have assurance wireless to.
Free Government Cell Phones says
Did you actually read the article, Angela? That’s not even close to what it says.
No thank you says
She may have it wrong but what a mean reply from THE WEBSITE. Very confusing.
Free Government Cell Phones says
Nothing mean about it. We get dozens of comments every day of the year from people who simply haven’t read the information provided. Frankly, we’re amazed that so many people asked questions that would be quickly answered if people just read the information presented.
Angela Jackson says
I’ve seen YouTube posting of people having 2 phones from 2 different companies. Acting like is ok. But ive only known u can one
Free Government Cell Phones says
“Only one” is correct, Angela. Anyone with more than one is cheating the system.
jennifer says
My fiance and i are under the same house hold when it comes to our snap benefits but for some reason his medicaid benefits are seperate than mine and my daughters(its listed as a seperate household). in this case would we be able to apply each for our own phones or is it still considered one household regardless?
Free Government Cell Phones says
One address, one household, one phone. Sorry.
Melissa Reinhardt says
Above it says people can live at the same address as long as they both pay a portion of rent have their own medical n pay for their own stuff… so which is it now your giving two different answers
Free Government Cell Phones says
We’re not giving two different answers. We do not believe that there is any way two fiancés living in the same home would ever be considered separate households.
Julie says
I keep getting denied! Why?
Free Government Cell Phones says
Since we are not a free government cell phone service provider, there’s no way for us to know why you were denied service, Julie. Have you spoken to the customer service team at the company that denied your service? That’s where we would start.
Daphne Porter says
I keep getting denied
Free Government Cell Phones says
What reason do they give for rejecting your applications?
Mildred Hood says
Can I donate some of my minutes to my daughters SafeLink phone
Free Government Cell Phones says
Interesting question. But as far as we know, that’s not a feature that’s offered by any free government cell phone company.
Lyric says
I have an old state phone but now it broke and i can’t useb it anymore can i still get a new one?
Free Government Cell Phones says
Speak to your service provider’s customer service team, Lyric. They may offer you a free phone (depending on how long you’ve been a customer or how well you sweet talk the rep), but will probably require you to pay $25 for a replaceament phone.
Rameshchandra S.Patel says
Safelinlk has held up my application from November 2017.Cstomer serviceis not providing answer why it has beenheld up nor is it informing me what should I do to get the Phone.Kindly help me.
RAMESHCHANDRA PATEL
Enrollment ID: 3598****
Documents
Document Status
Application form Approved
Qualification proof Approved
SSN proof Approved
Birthday proof Approved
USAC Worksheet Approved
Safe Link Application
November 08, 2017 the status change to Pending
Order Information:Carrier Tracking Number Ticket Number Qualification Date
11/13/2017
Qualification Date
11/13/2017
What Legal action I can take for harassing me for one full year and leaving me without any phone so far. I am in Low Income Group.
Free Government Cell Phones says
Here’s an article that tells you exactly how to file a formal complaint and who to file it with:
https://www.freegovernmentcellphones.net/faq/file-official-complaint-about-your-lifeline-service
Dianna Tanner says
The house hold next door is receiving 2 government phones one from life wireless and other from q link. is this legal?
Free Government Cell Phones says
If you read the article on this page, you’ll see that it may be legal, Dianna. It’s possible to qualify for multiple free government cell phones in one household IF (and only IF) certain specific conditions are met.
Kris says
I’m a bit confused If I have a room mate who has this can I get one also or are we considered the same household
Free Government Cell Phones says
https://www.freegovernmentcellphones.net/faq/why-cant-more-than-one-adult-at-an-address-get-a-lifeline-phone
EricaB. says
I had a lifeline account 3 years ago in my name but don’t have it anymore. Can my husband receive one now from the same company under his name if he meets all the requirements.
Free Government Cell Phones says
Yes, he will be able to get a phone, if he qualifies. No problem.
Tracie Miller says
I was wondering how to go about replacing my current phone. some of the buttons don’t work correctly and some of the features don’t work correctly.
Free Government Cell Phones says
Contact your service provider’s customer service team by calling 6-1-1 on your free government cell phone. They can tell you what their process entails.
Jennifer B says
I had a safe link phone only about 3-4 months but it broke (when I try to make calls it says my service has been deactivated and customer support says the problem is not on their end!)and customer service told me I would have to buy another phone and they would transfer my phone number. I can’t afford a phone. I wish you could send it in for repairs or something. Can I get a qlink phone or am I not able to have any government phone period?
Free Government Cell Phones says
There’s a simple solution, Jennifer. Switch service providers and you’ll be given a smart phone by the new service provider. Tell the customer service rep that “I want to port over my current phone number.” Here’s an article that will give you all the details:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Annette says
After reading the questions& replies I’ m a bit confused. If two phones are now allowed why can’t each spouse have their own phone? What happens when one spouse passes away; do you have to start the process from the beginning or are you allowed to keep using the phone? There are a few more questions on my mind but I’ll get back another time.
Free Government Cell Phones says
Read the article again, Annette. You’ve completely misinterpreted what it says.
Renee says
Does it work for all government phones or just lifeline? Thanks
Free Government Cell Phones says
We’re not sure what you mean, Renee? What’s the difference between a “government phone” and a Lifeline phone?
Sheila bonds says
I had my qlink pH come in an boyfriend changed the info I gave yall so he would get all the data an be able to download anything using his qlink pH from my pH.318709 ****
Free Government Cell Phones says
Our advice is simple: Pick better boyfriends.
ROBIN RAY says
Hi all, I hope you’re doing well today!
I guess I’m a bit confused as I’m seeing replies to questions asking about multiple phone options in this thread and being told only one per household. And yet, this is on a page titled “FCC rule change allows more than one free government cell phone per household”.
Free Government Cell Phones says
The article above explains the exception in which more than one phone per household is allowed. Read the article.
ROBIN RAY says
Thank you! I reread it & did some more research, (thought it may have been an outdated article, but it’s not) LOL
Bonita Gray says
In addition to the one free phone, can I purchase a second plan (as advertised for $15.99) from SafeLink as a backup phone? Sometimes I run out of minutes and need an alternative so that I can stay in touch with my medical professionals.
Free Government Cell Phones says
Congratulations, Bonita. You are the first person to ever ask that question. We think (in other words, we’re not sure) that you can purchase one of their pay-as-you-go phone plans, but you should check with customer service to make sure.
Ms. C says
Safelink offer a top-up plan that will give you unlimited talk and text for an additional $15, for 30 days of service. You don’t need another phone or number.
Ramla says
How many phone can we get me.and my husband
Free Government Cell Phones says
One phone is permitted per household, so assuming that you and your husband live together, that means you can get one.
Cheyenne says
How can kids get free phones
Free Government Cell Phones says
Kids are not eligible for the free government cell phone program, Cheyenne. All enrollees must be 18 or older.
Jackie L Mosher says
How can kids get free phone’s from the school in Independence MO an they live in ks
Free Government Cell Phones says
Not possible, Jackie. All free government cell phone customers must be 18 or older.
Pennie says
My client, an older man has a government phone. It’s to small for him to read and push the buttons. He’d like an old style flip phone. And he will send back the one he has.
Free Government Cell Phones says
Finding companies that offer old flip phones is a bit difficult, Pennie. Try calling your service provider to ask about their BYOP (Bring Your Own Phone) program. If they have one, you can purchase an inexpensive flip phone and use it as your free government cell phone. If not, you can always switch to a different service provider that does allow that flexibility.
Elizabeth DeMao says
How do you change your government phone number and is that a problem to do that?
Free Government Cell Phones says
Just call 6-1-1 on your free government cell phone. You’ll be connected to customer service and they should be able to make the change you want.
marsha says
My husband has your phone but it cracked and he called for a replacement or put minutes on his old phone but they told him he couldn’t unit January and he lose his minutes!!that’s how you treat a veteran!the phone you sent him ate up his minutes and had a mind of it own so please send a better phone !!!!
Free Government Cell Phones says
FOR GOD’S SAKE, PEOPLE, WE ARE NOT A LIFELINE SERVICE PROVIDER. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE. WE ARE AN INDEPENDENT INFORMATIONAL WEBSITE.
HAVE WE MADE OUR POINT?
Jen says
I hope so lmao!!!
Chris says
Wait! What is this website for again? You mean I can’t get a free government cell phone here? Bloody hell, stupid Google.
Dilip says
How do I apply for phone ?? If my spouse has one?
Free Government Cell Phones says
You cannot enroll in the free government cell phone program if your spouse also has one. Only one per household.
Sherry says
But it says we can now have two per household
Free Government Cell Phones says
That’s not what it says, Sherry. Read it again.
Chi says
I live with someone and they don”t support me and my SSI income is below $5000 a year. I do not know what their income is and can’t give that private information. I help out in many ways to keep a roof over my head and buy most of my own food but sometimes we share and it seems one is not allowed to share anything. I guess people lie about that. I don’t want to lie. I don’t want to become homeless to qualify for a free phone but really need one to not be phone dependent. Any information is appreciated.
Free Government Cell Phones says
Unfortunately, Chi, the rules of the program require you to report “household” income, which means the combined income for both of you living in the house.
Carol Brinsko says
We have an old Virgin mobile phone and have a Safelink account with . Can I add the Virgin Mobile phone to the ALCATEL Safelink account?
Free Government Cell Phones says
We have chosen to never answer this specific question, Carol. Only your service provider’s customer service team can give you an accurate answer.
Andrea Angle says
I’m a mother of two and living with a family friend. She has her own government phone. I would like to know if I could get one . I perpare my own meals for my kid’s and myself. I gave my own food stamp card and my kid’s and I have medicaid cards. I need one so I can find a job and use it for my appointments. Can you please help me.
David says
In 2018 can you have a Safelink phone and Qlink phone also?
Free Government Cell Phones says
No. That would require two different Lifeline free government cell phone accounts and each household is limited to one account.
Leon Williams says
Why can’t two people in the same house have lifeline service and both are low income .!?
Free Government Cell Phones says
Two (or more) people in the same household can have free government cell phones under certain special conditions. They must be able to prove that they live independently and do not share expenses. For example, one could be a tenant who pays rent to the other and buys all his own food.
Aaron says
If I have my own foodstamp case can i have a Free cell phone at the same address?
Free Government Cell Phones says
Certainly, Aaron. Food stamps are one of the primary ways you can qualify for the free government cell phone program. Here’s an article that will tell you all about the other ways:
https://www.freegovernmentcellphones.net/basics/qualify
Kelvin Parker says
What if a current household member no longer uses the address?
Free Government Cell Phones says
We’re not sure what that means, Kelvin. Why doesn’t the current household member use the address?
Jackie Corsaro says
My name is Jackie corsaro I had a SafeLink Lifeline phone I’m 65 years old I lost it can’t find it I turned it into SafeLink they supposedly turned it off and told me I wasn’t able to get another one I called qlink and and register for one of theirs they kept telling me I had a Lifeline in my phone which I do not I have been without a phone for over 6 months and they are denying me a phone could you please let me know something my number is 317-771-**** this is my sister’s phone Jenny corsaro
Free Government Cell Phones says
We’re unable to “let you know something” because we’re a independent informational website and, therefore, do not have access to your account information. It sounds like you may have cancelled your phone before you were eligible to do so. But that’s purely a guess on our part.
User224 says
I had a government phone then I cancelled it for about a week then I went back with the same company and reapplied then all of a sudden the old phone started working again but I have a new phone on the way what should I do?
Free Government Cell Phones says
Contact customer service by calling 6-1-1 on your free government cell phone. They will be able to tell you what to do.
Balbara says
I live in a two family house I live in the top floor but we are not related but I apply for a phone and they told Me that i can’t get one because some one have one under that address.
How can i get one please help really need it…
Thank you .
Free Government Cell Phones says
Do you both have EXACTLY the same address? Does one unit have a Unit 1 or Unit A designation? You are certainly eligible, so you need to contact the USAC to get this issue cleared up. You can find their explanatory web page at this link:
http://www.lifelinesupport.org/ls/help/default.aspx
Tori says
When I went to apply for a free phone I got denied due to someone else got a phone in my name! How do I find out who? And so I can cancel the service
Free Government Cell Phones says
Visit the USAC’s website at USAC.org. They can help you solve your problem.
Daniel says
Is there a new rule as of June 2017 that allows 2phones per house hold?
Free Government Cell Phones says
No.
Robert lowells says
I go through qlink Wireless and someone has stolen my cell phone but I can’t afford the $25 to replace it can I apply to a different company without getting in trouble?
Free Government Cell Phones says
First question: Do you have only cell phone service or do you have cell and internet service? If you have phone service only, you can switch Lifeline companies after you’ve had your account for 60 days. If you have data as part of your Lifeline service, you can only switch once per year.
Here’s an article that tells you exactly how to make the switch:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Brandy Reid says
My phone was stolen are misplaced along time ago I tried get new one and got denied am I able get new phone
Free Government Cell Phones says
Why was your application denied, Brandy?
Charles says
I saw this person at a access wireless booth at a hospital occasion and I asked how many cell phone per household and he replied 2 per household and explained the reason then I called access wireless if its true that 2 cell phone per household is eligible and access wireless said only one per household,so who is telling the truth?
Free Government Cell Phones says
Not true, Charles. The information you were given is 100% wrong. Only one free government cell phone per household.
Tim share says
Hi my mom has a lifeline land line and I would like to apply for a safe link cell phone can I without her having to get rid of her life line
Free Government Cell Phones says
Unfortunately, Tim, only one Lifeline account (either land line or cell phone) is permitted per household.
David r wright says
I have a government cell phone I have 3 kids. How could I get them for my kids if possible. They need them bad.
Free Government Cell Phones says
Two problems, David. First, only one free government cell phone is permitted per household. Second, they must be 18 in order to qualify for the program.
faye says
so if they are 18 or older they can get one and still be in the same household? and you just said the fcc is allowing more then one ore household im confused now. bcause my son is over 20 and on my snap bennfits and he needs his own .
Free Government Cell Phones says
Those were answers to two different questions, Faye. Only one cell phone is permitted per household UNLESS the people applying for the phones can prove that they do not live as one family. But anyone who applies for a free government cell phone must be 18 or older.
Kristy Lafond says
We have a free phone already one in the household but somebody got another one but used a different address now there are two what do you do
Free Government Cell Phones says
If you’re all part of the same “economic unit,” you can’t have two phones in the same house. One economic unit means you’re all living as a family unit. If, for example, you are merely unrelated roommates or if one of the people with a phone rents a room from the others, you can probably get away with two phones. But you should call customer service at both companies to make sure they understand what’s going on. Otherwise you run the risk of being snared by the NLAD (National Lifeline Assistance Database).
Brandy says
Can me and my husband both apply for a phone. We get food stamps.
Free Government Cell Phones says
Sorry, Brandy, but only one free government cell phone is permitted per household.
Jorge says
If someone has multiple lines of free cell phones is that considered fraud?
Free Government Cell Phones says
Absolutely, Jorge. Only one free government cell phone is permitted per household (with a few limited exceptions). You should report the fraud immediately. Here’s an article that tells you how to do it:
https://www.freegovernmentcellphones.net/faq/report-lifeline-assistance-fraud-abuse-waste
Jenny says
I live with a roommate(just a roommate) who has a Safelink phone. We share rent, but nothing else. Am I eligible for a phone of my own?
Free Government Cell Phones says
Only one phone is allowed per household. I know it doesn’t seem fair, but we can understand how this is the most simple way to control fraud.
Free Government Cell Phones says
It’s a borderline issue, Jenny. Here’s an article that explains how different economic units (did you know you were an economic unit?) living in the same house can both be eligible for free government cell phones:
https://www.freegovernmentcellphones.net/fcc-more-than-one-free-government-cell-phone-per-household
Stephanie says
Actually Jenny you can receive a government phone as long as you and your roommate are two separate households living under the same roof. I have a roommate and I receive Medicaid, Food Stamps, etc. I have a Q-link government phone. I live in this house and pay a separate rental fee. He also has his own Free Government cell phone. As long you both aren’t considered “Sharing bills and rent”. You have to claim yourself as another household. There a many families who share homes together and each are their own. Here’s an article to help you receive that phone and there’s a list of providers as well on this website….
http://www.obamaphone.com/obama-phone-faqs
**Make sure you claim yourself as a separate household**
Good Luck
Daniel j Goode & assoc says
I’m hoping to be a representative for q link / lifeline and Safelink. I went out and trained for 1 day now I’m getting all the info together I’m hoping to also offer free home phone and free home internet I’ve just started my research hopefully I can open by 1/14/17 also I want to post classified adds looking for donations for advertising/ a 150$ deposit for the notebook for submitting applications a mobile device with unlimited data talk & text 64$ a month information broshers 100 $ to start dress cloth 100$ donations like a note book from a pawn shops donation by the news papers for my advertising and a sleeve of blank office paper to print my fliers I can type set ariganalls find a outfit to donate the printing any assoc out there to donate towards my start up overhead any sagestion thoughts or contacts OK well I’m done with this post time to switch gears!! posting by *******@gmail.com GOD BLESS
Free Government Cell Phones says
We don’t have a clue what you’re talking about, Daniel, but we wish you the best of luck with your endeavor.
Nancy says
Under my husband name we have a lifeline for a Land line, can I (the wife) apply for Obama CELL phone?
Free Government Cell Phones says
You can only have one Lifeline discount per household, Nancy. So if you apply for a free government cell phone, you will be required to give up your landline.
Kitty says
When you apply, the immediately ask you if you have a government phone so they’ll let you know
Audry says
I told the person giving out free phones that i already had one they insisted that if was a different company *still a government phone* and now my original phone is disconnected. How do i get rid of the second phone abs get my original phone activated.
Free Government Cell Phones says
When you switch from one company to another, you cannot switch again (or switch back) for 60 days. After that, you simply contact the company you want to switch to and it will take care of the entire process.
But your experience reinforces our belief that no on should sign up at these street tents or booths. Always enroll by phone or online to avoid this kind of problem.
Mayra says
So can i still get another free cell phone if i got one already ??
Free Government Cell Phones says
Sorry, Mayra, but there’s a limit of one free government cell phone per household.
nem says
how to apply for more than one phone then? do you just go to the lifeline provider website? i don’t see one on safelink site. they only limit one per household.
Free Government Cell Phones says
This is the kind of issue you need to discuss with your service provider’s customer service team, Nem. But make sure you have our article in front of you when you contact them, because the rep you reach may not know about this FCC ruling. If necessary, ask for a supervisor.
Damaris says
today i applied for a free phone infront of the welfare. they asked for my id, medicaid and last four of social. they had a tablet where they were putting the info. i’m not sure if it was this company but they said they allow two per household. is there any way i can check which phone i am getting or whether or not i was scammed? i’m worried now.
Free Government Cell Phones says
We do not want to scare you unnecessarily, Damaris, but we’d be worried, too. It’s NOT true that you can have two free government cell phones per household. One is the legal limit.
This is one reason we advise readers to enroll in the Lifeline program by phone or online. There have been too many cases of fraud and abuse from the street tents and booths.
There is no way for you to check which phone you’re getting if you do not know the name of the company with which you applied.
jazmin says
Can I get a government phone underage?
Free Government Cell Phones says
Sorry, Jazmin, but you cannot get a free government cell phone if you are under 18.
John doe says
There still should be another change in the rule,what about the fact that only ONE parent can have a lifeline phone. What good is that when like for example my wife works and has a lifeline phone and I the father am the stay at home dad who is daycare for our child but i dont have nor can afford a phone so how am i suppose to contact my wife or anyone for that matter if an emergency arises? Like i said whats the use of only one parent allowed a lifeline. NOT FAIR! Especially when i know people for a fact have 5-15 govt phones in households.
Free Government Cell Phones says
If you know people who illegally have 5-15 free government cell phones, you should report them immediately, John. They are ripping off the system and keeping 4-14 deserving people from getting phones. Here’s how you report these criminals:
https://www.freegovernmentcellphones.net/faq/report-lifeline-assistance-fraud-abuse-waste
LittleB23 says
I recently got approved for qlink wireless and life wireless. They are both government phone programs. Will I have to shut one off? If so I want to shut the life wireless one off cause the qlink phone and plan is better. If I need to shut one off how do I do so?
Free Government Cell Phones says
You need to cancel one of those accounts IMMEDIATELY, LittleB23. The USAC operates a national database of free government cell phone accounts and they discover that you have two accounts you will lose one of them for sure and maybe both of them.
Audry says
What is the number. I need to call them
Free Government Cell Phones says
You need to call who? The FCC or a service carrier?
Stephanie Kelley says
I’m actually trying to get information regarding the free phone program. Why are the companies now asking for people to pay to replace the phones? If anyone can point me in the right direction to get the answer to this question I would appreciate that. These companies are actually asking to be paid $20.00 or more to replace a lost or stolen phone and I think these companies are scamming people with this being that the government is paying them. And why should you pay for something that’s suppose to be free. So please if anyone has any information concerning this please respond. Thank You.
Free Government Cell Phones says
The companies are legally required to provide customers with one free phone. Unfortunately, there is no incentive for them to offer a second free phone. But in this case we support the phone companies and think that $20 is a very reasonable price to replace a phone you lost.
zal says
Really? They give you something free, you lose it, then complain for more, more, more.Its 20 damn dollars. Geez the nerve you have. Your comment is probably the stupidest I’ve heard in 2016. You really don’t think that’s reasonable? I really don’t understand your logic or why people expect anything and everything to be handed to them from the government. Next you’ll be complaining that the government doesn’t have people coming to your home to hand feed you and your kids everyday.
Free Government Cell Phones says
Hey, Zal, let us know if you hear about a free program in which government people come to its customers homes and feeds everyone in the house. We’ll start a website dedicated to that service.
FifthSon says
Actually YOUR response to the comment os the stupidest of 2016. If YOU lost YOUR phone why should anybody be obligated to provide YOUR IRRESPONSIBLE self another free phone? I trip on people who make any complaints other than technical issues cuz its FREE people…ungrateful ass people i swear!
mariah says
What if somebody wants their kid too have one while theyre at work but they are under age.? Can my mom have another phone in her name ?
Raven says
I live with my mother, I have no income at all. They had a stand where we could go to get the free phone, and they gave her and I both one. Is this considered fraud? The more I read up on them the more I feel uncomfortable to have one. If this is considered fraud how do I turn it off? I have looked everywhere and have no idea what company it’s through.
FreeGovernmentCellPhones.net says
Yes, it’s against the rules, but you are not going to get into any trouble. What will happen is that sometime in the future you will get a letter that says that you have two phones for your address and that you need to select which on to keep. If you want to know who your provider is now, try dialing 611 and see what customer service dept answers.
Viv w says
I work with low income families. They don’t get one per economic unit they get 2 per person. Safelink, Assurance etc. Recently I’m seeing more and more with 2 phones cause then they have enough minutes without having to buy more. FRAUD!
monica says
I don’t have a free phone , but my sister does. I would like to purchase a case and headphones for her .She does not know the model nor the brand of her free phone. The phone was given to her in a zip-lock style plastic bag that had no info or user’s manual. The phone is a small candybar style , simple , approx. 3 in. x 1 1/2′ x 1/2′ thick. If someone has any info about this phone model, can you help me ?
Thank You
denise woods says
my name is denise woods and i would like to get a free cell phone.
Don Alsept says
I would like to be a provider for the free government cellphone program. Who do I contact about this to apply?
Lois Aills says
reachoutwireless.com
Lois Aills says
http://www.callrow.com i have a motorola ZN4 can you send me a owner manual to my e-mail?
William Anderson says
I’m currently with verizon wireless, I have two phones that I pay for. The second phone cost’s me 10 dollars. That phone is for my life mate, I’m on ssi and food stamps. My life mate in on early ss becouse of dissability. I want to know if I can keep my phone numbers, and still get two phones. Or if she has to apply, but my problem is both phones are in my name.
Can I get 2 phones and keep my numbers ? 216-695-3510 Thank You
WillIam Anderson