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Good news: FCC reworks Lifeline program to eliminate fraud by checking for people with multiple free cell phone accounts

July 6, 2011

We love the Lifeline phone service program because it helps so many Americans who need a little assistance.

But as you might expect, there are those who will break the rules to take advantage of this outstanding program. That’s why we applaud the Federal Communications Commission for making it easier to track down the people who don’t play fair.

According to TelecomPaper.com, “The US Federal Communications Commission has enhanced protections in its Lifeline program to eliminate and prevent waste by checking that multiple carriers do not get support for serving the same consumer.”

An FCC research project determined that some subscribers are in violation of the program’s rules by receiving Lifeline-subsidized phones from more than one carrier. That is a direct violation of the rules, which state that only one Lifeline phone – either landline or mobile – is permitted in per household.

In the future, as soon as spot checks identify consumers with more than one Lifeline phone service account, the Universal Service Administrative Company (USAC) will notify those consumers that they have 30 days to choose which Lifeline phone service they want to keep.

“The company or companies not chosen by the consumer must de-enroll the consumer from Lifeline within five days after notification by USAC of the consumer’s choice,” TelecomPaper continued. “At the end of the process, consumers will have no more than one Lifeline phone service.”

Again, we applaud the FCC. Let’s get rid of the waste and fraud and make the free government cell phones program the best it can possibly be for those who legitimately need it.

Source: Telecompaper.com

Tagged as: FCC, fraud, Lifeline

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Latest Reader Comments

  • Henry on How to I switch my account from one free government cell phone company to another?: “I cannot provide suggestions specifically to your situation but can offer some opinions about the Lifeline service. I scanned QLink’s…” Aug 13, 14:25
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  • Henry on How to make an official complaint about your Lifeline service. And who to lodge it with.: “This is correct. Unless you are a direct customer with Verizon, T-Mobile, or AT&T, you are a “MVNO peon” customer…” Aug 12, 15:39
  • Henry on How to make an official complaint about your Lifeline service. And who to lodge it with.: “Samsung S22 Ultra 5G phone for free? Possibly with a postpaid contract account with one of the major three wireless…” Aug 12, 15:31
  • Free Government Cell Phones on Infiniti Mobile Free Government Cell Phones: “We’re not your service provider, Rick. You need to contact that company’s customer service team.” Aug 12, 14:30
  • Free Government Cell Phones on How to make an official complaint about your Lifeline service. And who to lodge it with.: “That might be the record for the longest comment ever, Scott. We have an idea for you. Why waste your…” Aug 12, 13:34
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