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When will I get my monthly data and minutes?

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This is one of those questions whose answer depends on the policies of your service provider.

In short, you’ll receive your monthly data and minutes according to the terms of your service plan. The specific timing of when you receive your data and minutes may vary depending on the provider and the plan you have chosen.

Some Lifeline Assistance/Affordable Connectivity Program service providers say you will receive your talk, text and data refills on the first day of each month. Others say the will be topped off each month depending on the date you enrolled. For example, if you enrolled on the tenth of the month you’ll receive your refills on the tenth of each subsequent month.

We always recommend familiarizing yourself with the terms of your service plan, including how and when your data and minutes are topped off, plus any usage limits and restrictions that apply to your plan.

If you have any questions about your service plan and can’t find the answers in your service providers FAQs or buried in its Terms and Conditions, contact your service provider’s customer service team for more information.

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Latest Reader Comments

  • Free Government Cell Phones on Which Lifeline/ACP companies allow you to make international calls?: “Yes, international texting from a foreign country to the US is possible as long as both parties have active mobile…” Feb 4, 08:37
  • Clueless on Which Lifeline/ACP companies allow you to make international calls?: “I understand that international calls/text work while you are in the US. But, does it work if you went abroad…” Feb 4, 06:52
  • Free Government Cell Phones on Question of the day: Is there a website with all the dates and times of places where you can get a free government cell phone?: “Don’t we all?” Feb 4, 04:59
  • Henry on Indiana: Free government cell phones (with Internet) from Lifeline and ACP: “Xfinity is not offering a tablet connected to the ACP benefit. “Is Comcast participating in the device subsidy portion of…” Feb 3, 17:17
  • Argelis Gomez on Question of the day: Is there a website with all the dates and times of places where you can get a free government cell phone?: “I want a free phone 📱” Feb 3, 14:41
  • Monica Christman on Indiana: Free government cell phones (with Internet) from Lifeline and ACP: “I have the same problem but I am trying to recive my free government tablet with my acp through Xfinity…” Feb 2, 20:37
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “Sorry, Jerry, but we are not your service provider. This is an independent informational website that is NOT affiliated with…” Feb 2, 18:53
  • Free Government Cell Phones on Q Link Wireless raided by FBI, IRS, US Post Office, Sheriffs: “We still have no idea what was behind the raids because there ain’t nobody sayin’ nothin’.” Feb 2, 18:52
  • Sierra on Q Link Wireless raided by FBI, IRS, US Post Office, Sheriffs: “My guess is human traffic trafficking embezzlement something along those lines other than that qlink has been good to me…” Feb 2, 17:40
  • Jerry Davis on 11 things you need to know about the new Affordable Connectivity Program (ACP): “What the heck’s going on with my phone and why can’t I get a hold of you guys it’s not…” Feb 2, 15:50
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