Increased competition in an industry helps to improve the quality of products and service. It’s no different in the Lifeline phone service business, which, make no mistake, is a profitable market. When there are two or more companies in the same state, they will compete for your business.
So it’s always good to see more companies enter each regional market, so that consumers have a choice when they look for a free cell phone provider. If the reviews of one company are not encouraging, a customer can try a different company.
We’re happy to report that while we were looking through some FCC documents today, we ran across a Public Notice that shows ReachOut Wireless (Nexus Communications) has petitioned the FCC to enter nine more states. Here’s the relevant paragraph:
Nexus seeks designation as an eligible telecommunications carrier for the limited purpose of offering Lifeline and Link-Up services in the non-rural areas of Alabama, Connecticut, Delaware, New Hampshire, New York, North Carolina, Tennessee, Virginia, and the District of Columbia.
Note: We don’t know why Tennessee is listed, as we show that they are already providing Lifeline phones in the state.
In addition, there’s another recent Public Notice (link now broken) that indicates they are also trying to enter the state of Florida.
With the other free phone providers already approved in these states and D.C., we don’t see why ReachOut will not be approved. We look forward to the competition heating up, and customers benefiting from higher quality phones, more minutes, more features and better customer service.