Free Government Cell Phones

Lifeline phone service provides free cell phones to America's financially disadvantaged

Menu
  • Home
  • How to Qualify
  • How to get one
  • States
  • Providers
  • FAQ
  • News
  • Top-Up
  • Earn Money

Lifeline Cell Phone Service Comes to California

August 5, 2011

The federal Lifeline phone service program, which began providing free cell phones and service to financially disadvantaged Americans in mid-2008, has grown rapidly and now covers 36 states,the District of Columbia and Puerto Rico. The 36th state was just recently added, and that state is California.

The Golden State, in which 10% of the U.S. population lives, has been conspicuously absent from the list of participating states. But now it’s serviced by fast-growing Lifeline cell phone company ReachOut Wireless, a company of Nexus Communications.

There is one caveat. You won’t really get the monthly phone service at no cost — the basic plan will cost you a modest $2.50 a month. But, we’re putting it on our list anyway as it’s a hefty discount from the non-Lifeline plan charge of $16 a month. and it is certified by the Lifeline assistance program.

How do you qualify?

You can see the exact eligibility rules on our California Lifeline Cell Phones page. You can either qualify under a program-based method or a income-based method. Here are some general guidelines.

You automatically qualify under the program-based method qualifies if you or someone else in your household is already enrolled in any of a number of public assistance programs. They include, but are not limited to, Medicaid, Medi-Cal, food stamps, housing assistance, National School Lunch Program, Temporary Assistance for Needy Families, various tribal programs, and others.

Under the income-based method you qualify if your Household Income is below certain annual limits. For example, for households with 1-2 family members, you must earn $24,000 or less a year.

If the whooping 3.2 million Californians who are getting food stamps is any indicator of the poverty in the state, it looks like ReachOut Wireless is going to be very busy in the state.

What do you get with a California ReachOut Wireless plan?

Just like the plans in the other states, you will receive a modern, but basic phone — not an iPhone, Blackberry or Android — with the usual features such as voicemail, call waiting, and caller id.

The basic plan will give you 250 minutes of airtime for $2.50 a month. This is the same plan that you get for no cost in other states; California is the only state in which a Lifeline cell phone provider charges for its basic 250 minute or less plan.

If you would like 500 minutes, you can pay $5 a month, and if you want 1,000 minutes you can pay $20. These are all $13.50 per month less than the non-Lifeline plans.

For contact information, go to our ReachOut Wireless page.

Tagged as: California, Reachout Wireless

Want more news from Free Government Cell Phones?

Click here and we'll drop you a line when new articles are up.

Comments

  1. kevin says

    February 11, 2016 at 12:36 pm

    my cousin left home because he was beaten regularly by his mom and child protective services did nothing ultimately

    how at 17 can he get a phone? He needs a number to interact with prospective employers

  2. zelina mix says

    September 28, 2015 at 4:58 pm

    how do i replay for more minutes

  3. Marcella says

    June 27, 2015 at 7:56 pm

    I have a Obama life line cell phone but I lost it in the river to day and I need help to get a new cell phone for my contacts with my doctors I am sick and also a cancer passionate so please if you could help me with this problem I would so I would aprishat your time

  4. Justb says

    March 9, 2015 at 11:43 am

    No problem in signing up 2 years ago, except the free phone I received stopped working after only 2 weeks. So I sent it back to them and got another phone which I paid for as an “upgraded” phone off ReachOutWireless’ website. The second one came with no battery cover! I was told to send the whole thing back to them, which would have been fine except I couldn’t wait another 4 to 6 weeks for the replacement. So I investigated and established exactly what type of cell phone was compatible with ReachOutWireless service…then I went to EBay and bought one with a battery and charger for a total of $7.00. Received it within 3 days, called ReachOutWireless and they had it up and working in less than 2 hours. No problems now for the last 22 months Thank Gawd..

  5. jimh2o says

    November 21, 2013 at 7:58 pm

    Zyla Oru,
    If you contact the post office where you’re po box is they will give you their address with your box # that gives you a street address that should be acceptable to the wireless service.

    • Free Government Cell Phones says

      November 22, 2013 at 11:58 am

      Good idea, Zyla.

  6. Mandy D says

    April 18, 2013 at 11:53 am

    Well I’ve had mine from reachout for over a year now. They acutally advertise 250 minutes and free 250 texts for $2.50 a month and so on. It started out good for a couple months then every month I had to contact them because I wasn’t receiving my 250 texts and or all my minutes. They’d say it shows you got it all but I didn’t. They’d have to fix it. Every month now I have to call them to give me my time after I’ve paid my payment. Sometimes they like to say that they don’t have a plan that gives you 250 free texts but yet I have the brochures they sent me saying this. Other operators know exactly what I’m talking about and say ok give it 24 to 48 hours and all will be loaded. Of course it isn’t loaded and I have to contact them again. This month I paid for 500 minutes and I only got 250 with no text. It took me 2 weeks for them to finally add my remaining 250 minutes without my texts again. So now I was told within the day I will get my texts added. (today was the 5th time I was on with live chat customer service) It’s cheap, but there is a reason.

  7. Zyla Oru says

    March 19, 2013 at 6:28 pm

    Hello, I am a resident of West Marin County, California U.S.A. I became a ReachOut Wireless customer when I lived at a residence that had mail delivery. My phone no longer holds a charge and needs to be replaced, however Where I have moved to (Dillon Beach) there is only mail delivery to my P.O. Box. My mother would also be eligible for a lifeline subsidized cell phone, however she lives in Inverness which is also West Marin and the mail service is to her P.O. Box at the Inverness Post Office.

    My question is how can we serve and facilitate telephone communication in these rural areas if the company insists on a “serviceable address” that they can “confirm” on their search engine? Why can’t we entrust citizens in need of assistance to utilize one cell phone per physical address and have it be sent to a local, trusted United States Post Office. If they want a physical address they can use that of the post office with the four digits after the zip being one’s P.O. Box number.

  8. ED says

    December 14, 2012 at 1:46 pm

    Why does California have to charge for everything? That’s why businesses leave the State.

  9. elva says

    July 16, 2012 at 5:31 pm

    there is an application online that you fill out. Thats what i did and they send me a free phone with activation instructions. You get a letter first giving you the number and then the phone. The phone is just a simple phone, but you can go to the website they provide you in the package and you can buy a better one.

    • Missy H says

      December 3, 2012 at 11:12 pm

      Hi Elva,
      could you please give me an address or phone number as to where to apply in California ?
      thank you very much

      M.

      • Free Government Cell Phones says

        December 4, 2012 at 2:47 pm

        https://www.freegovernmentcellphones.net/states/california-government-cell-phone-providers

  10. Claude Sweet says

    June 9, 2012 at 9:33 pm

    Forgot to say Reach Out Wireless is my carrier

  11. Claude Sweet says

    June 9, 2012 at 9:30 pm

    I joined in Jan, 2012. From the start I never received a proper working phone. I returned 1 phone and received a different phone. It did not work properly as well. I purchased another phone for $49.00, it proved to be faulty as well. I returned it after they tried to tell me I couldn’t get my money back, only have it repaired. Except it was the third phone that didn’t work properly so I didn’t think I should have to pay anything since they never once sent me a properly working phone to begin with. After going around and around with them, they promised if I would send the last phone back they would send me a perfectly working phone in three weeks. It’s been over a month and I haven’t heard from them. When I try calling the number they gave me or any other number connected to Reach Out Wireless, I can’t get pass the first few steps before I get cut off. Plus they kept $8.00 of my $49.00 for the purchased phone when I sent it back, saying it was restocking fees. Why restock the phone that wasn’t working properly to begin with. They promised I would receive a good working phone in three weeks. I haven’t heard a peep from them in over a month. I need help to get this problem corrected, and get the phone I was promised.

  12. Joe L says

    May 25, 2012 at 2:03 pm

    Hello,
    I have some questions about my Reachoutmobile (CA Lifeline) phone service.
    1. Why do I get a “Not Enough Money On Your Account” message when I try to make a call from my Reachout phone? I was supposed to get 250 min./month, and I haven’t used anywhere near that amount.
    2. How and where am I supposed to pay the $2.50/month? Will they bill me? I was never instructed how to pay my bill.
    3. When I called my Reachout number from another phone, the Reachout phone didn’t ring. Instead, it automatically diverted to the voice-message system. How do I get my phone to accept incoming calls?
    4. How can I reach a live person when I call the phone number listed on the Reachoutmobile website?
    5. Do long-distance calls inside the U.S. cost extra?
    Thanks very much for your help!

    • betty bisett says

      December 23, 2012 at 5:05 pm

      my phone says i cannot make a call to any nunber why.. and where do i call to talk to someone???????????? about this do i need to pay more moneyi never have got a bill in 8 months

    • Cheeky aka dmk says

      February 24, 2013 at 8:16 pm

      Reach Out is owned by Nexus Communications, Inc. Check them out at the Better Business Bureau. I’m posting the link below, but not sure if it will show in the thread.
      http://www.bbb.org/centralohio/business-reviews/telephone-companies/nexus-communications-inc-in-columbus-oh-20003197

      Anyway, the complaints against this company are astounding. I see repeatedly Nexus will say they are trying to reach someone when the question that always puzzles me is, how can they reach someone when their phone doesn’t work?
      The BBB can be helpful but I’ve found through experience and years of observation, it tends to lean strongly in the direction of the business. Example, if Nexus tried to contact someone and can’t because their equipment fails to work and that consumer never responds, BBB assumes the complaint was resolved and closes the case, never to be opened again. It’s final. I know.
      In all communications with the BBB, one must be precise, and diligent in your follow through.

  13. David says

    April 19, 2012 at 8:21 pm

    This works just fine. Always a glitch in upstart of service but they work with you and gladly send replacements for defective phones. BE PATIENT. The operators are Indian but they get the job done. Had my phone going on two years and its well worth the initial hassle. Do what they tell you. East coast is SAFELINK West coast is REACHOUT WIRELESS. Not a hoax a legitimate offer. Go online and fill out the app if the number doesn’t work or get the number online at their site. If you don’t need the phone don’t get it-if they can’t give you the same number so what-ITS A BASICALLY FREE SERVICE-all they ask us a one time payment of 3-whatever dollar amount you want to add within the first month. Hope this helps.

  14. Trudie Brazil says

    April 2, 2012 at 6:04 pm

    Oh yes, me again. I don’t want a free cell phone or number. Why can’t I just get my same ol’ service changed to reachout. Also I can’t get anyone who understands English. Or it seems that way. I believe I saw a commercial last year that was on a bank card issue. Seems to work the same way

  15. Trudie Brazil says

    April 2, 2012 at 5:56 pm

    Signed up. Received a conformation # and phone number. Was sent phone, of which did not work properly. All I really want is to have my current phone and number, which I have had for 5 years to be ported to reachout. Have all the info but don’t seem to be getting anywhere. Can someone help????????????

  16. Christine says

    March 25, 2012 at 10:52 pm

    Is reachoutmobile.com is an accurate page? Would we really get the cellphone?

    • Free Government Cell Phones says

      March 27, 2012 at 8:03 pm

      No, you busted us. We’re faking the whole thing. You;ll only get a bagel.

      • Philip Inuhoff says

        March 1, 2013 at 9:58 am

        HAHAHA! You are so funny.

        I’m sure the reason she is asking is because the website application is broken, chat doesn’t work and no one answers the phone or email. I doubt if your scam will even send the bagel.

  17. Debra says

    March 21, 2012 at 1:01 pm

    One plan you can sign up on is reachoutmobile.com

  18. Malikzada says

    March 9, 2012 at 7:23 pm

    How can I sign up for free phone program

  19. Remy says

    January 21, 2012 at 4:35 pm

    I signed up for this phone service in early December. I sent a request in via e-mail and in a few days I received a pink letter in which I filled out the appropriate fields. After maybe two weeks I got a second pink letter telling me that I qualified for the Lifeline service and another week later I got my cell phone. This program is so very helpful and I know of other that -love- it too. It comes pre-loaded with 5 hours of air time and the phone itself is really stylish. Mine is a qwerty slider. 😀

    • Free Government Cell Phones says

      January 22, 2012 at 10:40 pm

      Thanks for the report. Good to hear.

  20. Mike Phillips says

    January 14, 2012 at 9:43 pm

    Hello,

    My wife is physcially disables and is receiving government aid. As a result, she qualifies under your California LifeLine Telephone Program. She applied in Nov. 2011 and received a qulification letter dated December 7, 2011. We were informed that a cell phone would be mailed to her in a few weeks. Here we are 1 1/2 months later with no news. What can I do to follow up on this order or failure to ship. And to all you people unable to get through. We did it in 10 minutes on the internet then called our local provider as per the instructions which was a since betwee the hours of 9 and 6. Anyway, please provide me with followup info

    Thank you,
    Michael Phillips
    for my wife Terry Heitzinger

  21. Mona Legler says

    September 13, 2011 at 3:20 am

    I cannot get thru the phones. I live in Califonia and receive Disability and SSI for income and that is it. My mom is 76, whom I live with and she had worked her entire life………… then layed off with everyone a couple years ago. Her unemployment just ran out and she too just has SS. Getting out of these high priced phones would really help immensely Please email back, so perhaps you could send us the forms.

    Mona
    mona.legler@gmail.com

Previous Post: Are Free Cell Phones a “Civil Right?”
Next Post: FCC and Florida State Cracking Down on Abuse of Lifeline Phone Program

Just tell me how to get a Phone!

Confused? Getting a phone is actually very simple. Click here to begin, read every word, and then simply follow the instructions.

Sign up for our Free Newsletter

Click to learn more...

Search this site

More Information

  • Frequently Asked Questions
  • Readers' Questions
  • Help
  • Contact
  • About Us

Recent Articles

Q Link busted again: FCC proposes $62,000,000 fine for ACP “fraud”

Horrifying: California giving food stamps to undocumented migrants, taking free government cell phones away from citizens and legal residents

11 things you need to know about the new Affordable Connectivity Program (ACP)

Q Link Wireless raided by FBI, IRS, US Post Office, Sheriffs

Limited time only: Free unlimited talk, unlimited text AND unlimited data

Q Link F ups continue: Company makes it easy to access private customer info

Were our readers right? Are free government cell phones hacked before they’re activated?

Crisis in free government cell phone program: Will new demands kill off service providers?

WTF? Assist Wireless screws up, exposes tens of thousands of customer IDs

Number of free government cell phone customers drops by two million in last three years

Latest Reader Comments

  • Free Government Cell Phones on Assurance Wireless Free Cell Phones: “Thousands of people visit this website every single day, Dolores. Unfortunately, we do not have the manpower (or woman power)…” Jan 3, 15:33
  • Kathy Ivey on Safelink Wireless Free Cell Phones: “I am just thankful for the service and the government place this program however I have had data stolen was…” Jan 2, 15:25
  • I am so frustrated with not having a phone please look into this . You cannot email me or text me I have no phone on Assurance Wireless Free Cell Phones: “I have been an assurance wireless customer for many many years recently actually 15 days ago my cell phone died…” Jan 1, 05:26
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “That article was never intended to the the be-all and end-all of Lifeline, Melissa. Try clicking around the rest of…” Dec 29, 16:25
  • Melissa Vertrees on 11 things you need to know about the new Affordable Connectivity Program (ACP): “This was no help in me getting a phone!” Dec 25, 21:53
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “We assume you’re going to need to help him with the application. Correct? Which provider and plan to choose? You…” Dec 15, 14:03
  • Free Government Cell Phones on How to file a Lifeline Service Complaint: “All that information is in the article on this page.” Dec 15, 14:02
  • Free Government Cell Phones on 11 things you need to know about the new Affordable Connectivity Program (ACP): “You need to select a service provider in your state and then contact that provider to enroll. Which provider and…” Dec 15, 14:02
  • Free Government Cell Phones on Safelink Wireless Free Cell Phones: “We are not Safelink, Leroy. This is an independent informational website and we do not provide phones. You need to…” Dec 15, 14:01
  • Free Government Cell Phones on TruConnect free phones, minutes and texts in California and Texas: “We can tell you everything you need to know, Lawrence. Which provider and plan to choose? You can find all…” Dec 15, 14:01
Copyright 2022 FreeGovernmentCellPhones.net. | Privacy Policy | Contact