<< All Free Cell Phone Providers
In 18 other states: Get a SIM-card, unlimited talk and text, and 8.5GB data
NOTICE: Thanks to the new Affordable Connectivity Program (ACP), you can now get Unlimited Data AND a free government cell phone at the same time. For more info, click here
Tag Mobile is a provider of Lifeline cell phones for those with low income or on government assistance programs. They offer Lifeline mobile phone service in the states of Arkansas, Arizona, California, Colorado, Iowa, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, Oklahoma, Pennsylvania, South Carolina, Texas, West Virginia and Wisconsin.
California Lifeline Plans
6GB Smartphone Plan
-
Free smartphone
Unlimited talk
Unlimited text
6.0GB
8GB SIM-only Data Plan
-
SIM card
Unlimited talk
Unlimited text
8.0GB
Here is the Tag Mobile Lifeline plan available in 18 other states (Arkansas, Arizona, Colorado, Iowa, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, Nevada, Oklahoma, Pennsylvania, South Carolina, Texas, Wisconsin and West Virginia).
Lifeline plan in 18 other states
8GB SIM-only Data Plan
-
SIM card
Unlimited talk
Unlimited text
8.5GB
How to Qualify?
The qualifications to get a phone from Tag Mobile are the same as for the other companies in the same states. Any of the following qualifies you:
- Medicaid
- Supplemental Security Income (SSI)
- Food Stamps
- National School Lunch’s Free Lunch Program (NSL)
- Section 8 Federal Public Housing Assistance (FPHA)
- Temporary Assistance for Needy Families (TANF)
- Low Income Home Energy Assistance Plan (LIHEAP)
- Income at or below 135% of federal poverty level* (proof required)
Be Sure to Compare Tag Mobile with Other Options in Your State
This is just one of the many Lifeline Cell Phone providers in your state. Some states have over a dozen cell phone providers to choose from. Plans and phone choices often vary substantially between providers and you owe it to yourself to look at them all. To begin your comparison shopping, please see our phone providers by state page and click on your state.
Contact:
Tag Mobile
1330 Capital Parkway,
Carrollton, Texas 75006
Automated 7/24 line: 1-866-469-8736
Customer Care: 1-866-959-4918
Recertification Hotline: 1-866-302-5348
Latest News on Tag Mobile:
Edward says
I’ve been very happy with TAG, they are the 3rd Obama phone service that I have used.
Free Government Cell Phones says
Great. Good to hear it, Edward.
Erin says
I’ve had several lifeline providers. Some good, some not so good. Been with Tag mobile since June 2021 and it’s been smooth sailing. Yes I had to buy my own phone but I picked up a cheap, used Google pixel 3 aon eBay for $104 and change.
This is the first provider that I had to buy my own phone to use. But honestly if you can afford too I recommend it. A lot of times the phones provided are very outdated, clunky, and sometimes even have adware. Some companies offer better quality models but you’re typically locked into using that phone with their service only.
I don’t know if this is an update to the lifeline program itself, but I didn’t have to renew this year with Tag mobile or lifeline. Perhaps the department of human services automatically gives them my info? Not sure but it’s nice just not having more paperwork to do.
Also no nagging text messages to ‘use’ my phone every month or lose it! Like many people I do more texting than phone calls and with the other companies I’ve used that didn’t qualify as usage. 🤦🏼♀️
Free Government Cell Phones says
Excellent advice, Erin. We’re not sure why you say you didn’t need to renew. One of the programs primary rules is that you must recertify annually.
Erin says
Thanks for the comment! I’m hoping this helps other people who have had issues with the free phones provided.
I say I didn’t need to renew because it’s been over a year now and I never received communication from Tag mobile or the main lifeline program itself instructing me that I needed to renew. However I’ve had no lapse in service.
Honestly I was hoping you might have some insight to that. But I will have to do some digging and see if perhaps I electronically signed something to let lifeline automatically check my information (from DHHS and such) regarding if I still qualified. I just don’t remember at this moment.
Free Government Cell Phones says
Checking into it ASAP is a good idea because if you haven’t recertified you could get canceled without any warning.
Henry says
The way that I read about the Lifeline program requirements is that annual recertification is a requirement for continued participation. You are supposed to either go online or mail the annual recertification information to the program administrator when your one-year anniversary has been reached. I would check your status on the Lifeline website. Lifeline providers may have “overlooked” your account and did not send you an annual reminder to renew. The Government will send you an email reminder when your time is up and requires recertification. The USAC agency will also send the reminder by postal mail to the participant address on their system.
Free Government Cell Phones says
Where have you been, Henry? We’ve all missed you.
Edward Schultz says
Tag Mobile is my 3rd Lifeline phone service,. I’ve been with Tag Mobile for 3 years and it’s the best so far. Something has change with the customer service that has been a down grade
Doug Kane says
I sent Tag Mobile copies of my Social Security award letter and the front page of my last Federal tax return as proofs of income and Tag Mobile did not accept them, even though the California Lifeline site said they were acceptable.
Free Government Cell Phones says
Did they offer any explanation as to why they didn’t accept them.
Maria Robertson says
We’ve had Tag Mobile for a few months and found them to be extremely disappointing. The service was intermittent (frequently “unavailable”). Customer service was worse. We would not recommend TAG Mobile to anyone.
Lilia Gonzalez says
HELP TO GET A PHONE I HAVE RED ALL THE ARTICLES
Free Government Cell Phones says
We provide the contact info above. Contact the service provider.
Lilia Gonzalez says
JUST GET TO MY APPLICATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Free Government Cell Phones says
We provide the contact info above. Contact the service provider.
Lilia Gonzalez says
JUST GET TO MY APPLICATION!!!!!!
Free Government Cell Phones says
We provide the contact info above. Contact the service provider.
Lilia Gonzalez says
GET ME A PHONE WHICH I WILL QUALIFY FOR?????? email site is ——- ********@gmail.com
Free Government Cell Phones says
We provide the contact info above. Contact the service provider.
Al Badjunct says
Maybe you should tell Lilia that you provide the contact info above and that she should contact the service provider.
Oh, I see you did that,…. repeatedly. HAHAHA! I don’t envy all the crazy idiots that keep thinking you are the phone company they are trying to get free phones from. Thanks for all the hard work.
Free Government Cell Phones says
It’s our burden in life. Thanks for noticing. Much appreciated.
Maria Gray says
Do any of the free government phone companies allow you to use the flip phones in maine
Free Government Cell Phones says
You can use them as part of a Bring Your Own Phone (BYOP) plan, but the companies are required to provide all customers with smart phones.
Lis Beth says
I’m about to lose my service with assurance wireless on the 27 and right now I have a 4G smart phone with 5 GB…. Now can you match this or even do better because I know that there is one out there that offers 8 GB but I forgot the service name…. Please feel free to contact me by at ********@gmail.com…. Sincerely, Lisbeth Clark
Free Government Cell Phones says
No, sorry, but we cannot match or do even better because WE ARE NOT A LIFELINE SERVICE PROVIDER. THIS IS AN INDEPENDENT INFORMATIONAL WEBSITE. You must contact the company’s customer service team directly.
Jose A Trevizo says
Is there a choice of smartphone available? I would like to know that the technology will be advanced well into the future.
Free Government Cell Phones says
The phones are handed out randomly, Jose. In other words, each service provider may have a number of different phones. You may get one make and model, the people before and after you may get a different makes and models.
Rendi says
Says available in texas but none of the carriers listed are available in my area of texas.
Free Government Cell Phones says
We’re going to guess that you live in a rural area. That usually explains why no service is available.
Not For You says
I recommend re-reading the TAG T’s&C’s.
As of my last look, only MMS (pictures etc) are USA to USA.
SMS (texts) are shown as USA to Outside the USA. (One could assume global)
No included or excluded countries are listed. Exclusions may or may not exist
Via email for my own purposes I will investigate further with TAG support.
I need SMS texts to non US countries.
Best Regards Ian.
Terri says
What free or low income cell company offers the best touch screen cell phone in Pennsylvania? I’ve had so much trouble with the are from qlink!
Free Government Cell Phones says
That question is impossible to answer, Terri, because the phones each company offers are different from one day to the next.
Elizabeth Mourton says
I have to provide my own phone how do I make sure it will work for you guys
Free Government Cell Phones says
It’s not “us” guys, Elizabeth, because we are not Tag Mobile. This is an independent informational website. Here’s an article that will explain the “compatibility” issue in great detail:
https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network
Rhonda says
I am looking to sign my mother in law up to Tag free phone services. Right now she has the home phone lifeline services, but she would like to change it to the Tag free cell phone. She would like to keep her same phone number, What do we need to do to get this accomplished? Also, is there a map to see how well the phone reception is? We have heard many stories about not being able to get services in someones home with some of the other providers and they have to step outside to get it?
Thank you
Free Government Cell Phones says
Is there a reason you/she chose Tag instead of all the others? We recommend that you take a look at all the free government cell phone service providers in your state to see if one fits your needs better than all the others. You can find all the Lifeline providers in your state at this link:
https://www.freegovernmentcellphones.net/states
You may be able to keep the same phone number. When you enroll, make sure you tell the customer service agent that you want to “port over my current phone number.” And at the end of the call, make sure you confirm that your number has been ported over.
There is no way to create a map showing signal strength in any area. There are so many variables from street to street and even house to house that it’s just impossible to do with any degree of accuracy.
Maria Hernandez says
How can I apply for a free plan
Free Government Cell Phones says
Did you read the article, Maria?
Kailani Codova says
Talk and text is nice but I find myself needing data far more than any talk and texting accommodation. As a matter of fact I would happily trade my talk and text minutes in for unlimited data each month.
Is there a program that offers this?
I am a San Diego , California resident.
Free Government Cell Phones says
Yes, indeed, there are a number of low-income internet plans that may help you out. You can check them all out at our other website, CheapInternet.com. Here’s a quick link:
https://www.cheapinternet.com/low-income-internet
John says
TAG Mobile California Lifeline Plans
1GB Standard Smartphone Data Plan
FREE Smartphone*
Data – First 3 months 500MB LTE, 4th Month onwards 1GB (after 500MB LTE, data is at 3G)
Free Unlimited Talk and Text every month
3GB SIM Only Data Plan (3GB LTE data, Unlimited talk, Unlimited global messaging every month)
TAG Mobile Other State Lifeline Plan
1GB LTE Data every month
1000 FREE Voice minutes every month
Unlimited FREE Global texts every month
For more details TAG Mobile plans you can check their website: https://www.tagmobile.com
Joann Harkrider says
Hello. I have an att phone and I was wondering if there was a goverment sim card I can use, because I have a goverment phone by assurance but the sim car is Sprint and don’t work in my att phone?
Free Government Cell Phones says
If your phone is from Assurance and your SIM card is from Sprint, why are you leaving your comment/question on the Tag Mobile page? If you’re intentionally trying to confuse us, you have succeeded, Joann. We’s suggest that you should contact customer service at whichever company provided you with your phone and plan.
Karen Bamberg says
A friend told me about these programs and thought I might qualify. My income comes from Social Security with no other income. You can see why I would want to find some help here. I am well under the maximum income for a single person. I am currently on my son’s ATT family plan, my son just got me an iPhone to help with my GB usage, it would be less than using my ATT Homebase, Wi-Fi Hotspot. I think I got that right. So, I need to see if I qualify, Can I use the iPhone I currently have, GB of data usage, what would be the maximum given if I can use my current phone and how much more would additional GB be. It seems Facebook uses a lot of GB’s. Thank you for your attention. Karen
Free Government Cell Phones says
Here’s an article that tells you all the ways to qualify, Karen:
https://www.freegovernmentcellphones.net/basics/qualify
There are a few plans that offer unlimited internet, but they are few and far between. The data usage is pretty limited in most of the plans, but you should check them all out very carefully to see if there’s one that fits your needs better than the others. Here’s where you can find all the plans available in your state:
https://www.freegovernmentcellphones.net/states
Ida Munoz says
Hi i allpied for a phone through tru connect i got all my information but they said it would be here in 24 hrs and guess what not here it was about 4 days ago also i havent got a confirmation or anything can look on the webpage they wont let me in to track it. What do uou say?
Choco says
Which conpany is the vortex beat 8 with
Free Government Cell Phones says
Each of the companies offer different phone makes and models and those phone change over time, Chico. So in other words, there’s no way for us to tell you where you can get that phone.
Kathy Martin says
I need to buy a new phone to use with Tap Wireless, can you tell me which companies towers Tap uses & whether I need a CDMA or GSM phone?
Free Government Cell Phones says
Here’s an article that tells you which national networks are used by each of the leading free government cell phone companies:
https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network
Glenwood Turner says
GSM phone and any phone that will accept a sim card.
Lisa Tsuda says
TAG phones are a scam..they said it was in my area. I gave vital info, then they said, not available in my area..scam to get your vital info..heads up people..
Free Government Cell Phones says
We’re you dealing with an online or phone rep or did this happen at a street tent event?
Kuldip Singh Gill says
I had applied through Tagmobile for free smartphone Now I heard that it is a fraud I will be charged some monthly bill although company says that there is unlimited voice minitues and texts messages are free kindly confirm that every thing including voice minitues texting and phone is absolutely free or only some discount on monthly bill please clear my doubts I am not in a position to pay for any monthly charges
Free Government Cell Phones says
The free government cell phone program is free, Kuldip. Landlines, however, are not free. They are merely discounted. You should not be charged for the basic free government cell phone plan. However, most of the companies offer paid plans for which they offer more minutes or texts or data. Are you sure you didn’t sign up for one of them?
Dougie says
Tag Mobile does NOT give free phones but only gives a SIM card that will work in an unlocked GSM phone.
Free Government Cell Phones says
We absolutely hate it when readers give demonstrably false information on this site. And what you said is definitely false. Here’s a quote directly from the Tag Mobile website:
“TAG Mobile is able to offer qualified consumers a free basic cellular handset and a preset allotment of monthly minutes of use through the federal Lifeline program because of its designation as an Eligible Telecommunications Carrier, or “ETC”.”
Here’s another quote from tagmobile.com:
“1) Eligible customers enrolling with TAG Mobile in California receive a FREE Smartphone along with Unlimited Talk and Unlimited Global messaging, every month. In addition, they also get 500 MB LTE Data for first 3 months, and 4th Month onwards 1 GB Data! (Please note – after 500 MB LTE, the data can be accessed only at 2G/3G speed).
2) Qualifying customers in all other states receive 750 FREE Voice minutes, with Unlimited FREE text every month.”
And here’s another:
“How long does it take for me to receive my free TAG Mobile phone?
Once TAG Mobile approves your completed Lifeline application, you should receive your phone within 7-10 business days.”
Sounds like you Tag is giving away free government cell phones, Dougie. Otherwise, this would be called the free government SIM card program.
Ms. C says
Your 2nd statement is more true. For those living outside of California, you sign an application stating that you will provide your own GSM 3G wi-fi capable phone. TAG Mobile is a “free government SIM card program. Here’s a cut & paste from the email sent me, “You will receive the Sim Card in 7-10 business days”.
Also, of the 10 or so programs that should allow one to qualify for service, TAG only accepted 3. These are 2 of the things that prompt me to complete a whistleblower form.
Free Government Cell Phones says
Looks like the ever-changing Lifeline program has evolved (?) again. We appreciate updates from our readers, Mrs C, and you’ve given us a great update. We have communicated with Tag and Mrs C is correct. They now provide new customers with smart phones in California, but all customers in other states must bring their own unlocked smart phone. Tag will provide them with a SIM card that will make that smart phone work with Tag’s cell network. But make sure you speak to customer service BEFORE you enroll to make sure that smart phone you have is compatible.
Ms. C says
TAG uses the new USAC form. There is the statement, “By initialing this statement I agree to receive promotional messages from TAG Mobile, which may include but are not limited to emails, calls, SMSs & understand consent is not a condition of purchase”. Because it says that consent is not required, I left this blanked. I see that the company “initialed” this for me, they all do!
Free Government Cell Phones says
Outrageous. Call customer service and ask how to opt out.
Michelle says
You can say it 200 times it doesn’t make it true
Lori Villamil says
I am on mediCal and food stamps. I can’t afford internet at all. I’d like to know if there’s a cheaper or free program for internet.
I thank you for your time.
Sincerely,
Lori Villamil
Free Government Cell Phones says
You have come to the right place, Lori, because we also operate another website called CheapInternet.com that specializes in low-income internet plans. Here’s where you can read about all those low-income plans. Make sure you read through them all to find the plan that fits your needs best:
https://www.cheapinternet.com/low-income-internet
Patricia Singfield says
I stopped at a roadside tent and signed up for an upgrade on my government phone and was given a sheet of paper with this information on it :tag mobile 864 412 **** will get phone at P.O.Box in 7 -10 days 750 minutes , unlimited text and 1gb data. it has been over three weeks have not seen phone or any information about the phone.
I have congested heart failure and need my phone for medical purposes. My doctors contact me and I to them on my phone
My phone 864 238 **** has been turned off for weeks and I have absolutely no way of making or receiving calls. Can I please get information about my new phone or cancel new phone service and turn my old phone service back on
Free Government Cell Phones says
Please, readers, consider this reason #4812 as to why you shouldn’t conduct any business with at a free government cell phone street event. We consistently hear about nothing but problems, fraud and abuse at these locations.
Have you spoken to Tag customer service, Patricia, to find out if your order was placed through a legitimate Tag location? If not, that should be your next move.
Rachael says
I need my phone shut off
Free Government Cell Phones says
Call 6-1-1 on your free government cell phone and speak to your service provider’s customer service team.
DOUGLAS MYERS says
My cell phone has 21 days left, can i get a new one
Free Government Cell Phones says
Not sure what you mean BYU “has 21 days left,” Douglas. If you’re asking if you can continue your service, the answer is yes, as long as you still qualify. Contact your service provider’s customer service team by calling 6-1-1 on your free government cell phone.
jackie says
i need a new phone to find work but i dont have a phone. i need a new phone can some one help
Free Government Cell Phones says
Do you qualify for the free government cell phone program, Jackie? Here’s where you can find out:
https://www.freegovernmentcellphones.net/basics/qualify
If you do qualify, here’s where you can find all the companies and plans available in your state:
https://www.freegovernmentcellphones.net/states
Check them all out to find the plan that fits your needs best, then apply to the company that offers it.
Ronda says
What are the phones that are given? I know they’re smartphones, but what kind? Brand? Model?
Free Government Cell Phones says
Each company has different makes and models, Ronda, so there’s no way to answer that question. You should go to your chosen company’s website to see if they list makes and models.
Clarisse Ann Lawrence says
Do you get new smartphones like the new galaxy note 8 or samsung s7….
Free Government Cell Phones says
You won’t get a new smartphone, but all new customers are supposed to receive a refurbished smartphone. The make and model will depend on the particular service provider.
tim says
can i transfer my phone number to tag mobile
Free Government Cell Phones says
You should be able to switch over, Tim. Just make sure you tell the customer service rep that “I want to port over my current phone number.” Say it at the beginning of the call, repeat is several times during the call, and again at the end of the call.
Kevin K says
9/5/17 TAG data is no longer unlimited for CA Lifeline
“You will be receiving unlimited data until September, after 30th September you will be receiving 500MB of data till you complete 3 month of service with Tag.
Once you complete 3 months of service with Tag you will be receiving 1GB of data which is 500MB of LTE and 500MB of 2G data.”
Sandra (via chat)
The TAG CA web page https://www.tagmobile.com/LifeLine/state-eligible-government-program still states unlimited data and as with previous inaccuracies they promise to update it but never do.
Free Government Cell Phones says
Tag has now updated its website to conform with the information Kevin received in an online chat. We will now update our Tag Mobile page to reflect that change.
Aisha Thomas says
Hi I receive food stamps and medical assistance from the state. Does this qualify me for a free phone? And if so what is the monthly plan?
Free Government Cell Phones says
Food stamps (SNAP) qualifies you, but state assistance no longer does. It’s impossible to know which plan you’re talking about because every free government cell phone company offers a number of plans. But each plan is outlined in the above article.
Jennifer Warnke says
Got my money verification form that tells about the money I get each month… What address do I send it to?
Free Government Cell Phones says
Check the Tag Mobile website or call customer service (shown in the article above) to get the current, correct address.
Monique Taylor says
I have an I phone 5 I would like to hookup. I have wic and was told I would qualify. Is this true? And if so how can I go about getting all of it done?
Free Government Cell Phones says
Here’s where you can find all the programs that make you automatically eligible:
https://www.freegovernmentcellphones.net/basics/qualify
And here’s where you can find all the free government cell phone service providers in your state:
https://www.freegovernmentcellphones.net/states
Find the company and plan you want (the one that fits your needs best) and contact that company’s customer service department to find out if your iPhone is compatible with its network. Really pretty simple.
Kari says
Sounds great but how do I no I am going to the right wireless v ndor
Free Government Cell Phones says
There no way to ever know if you’re buying any product or service from “the right vendor,” Kari. Check the comments below to see what people have to say about Tag and then do the same thing with the other service providers in your state. Hopefully those comments will help you make a decision.
Julio Arellano says
I had unlimited data without any problems, but now I’m not getting any data at all whatsoever.
Free Government Cell Phones says
There’s no way for us to troubleshoot your phone, Julio. Contact your service provider’s tech support team to solve your problem.
Ramon says
I’m currently with Tag and I’ve noticed that it’s not Unlimited data. I get 1.35gb at best. They have excellent customer service (chat) has anyone actually ever gotten UNLIMITED DATA with Tag?
Free Government Cell Phones says
Tag offers unlimited data in California, but the speed is severely restricted after a small intro data package. The offer is far less generous in other states.
Kevin K says
The TAG website now states 500MB free data, not unlimited.
It also states “FREE International calling every month if you qualify.” But I was informed by chat that that is BS: “I am so sorry to inform you that at present we do not have international calling option. Our concerned department is working on that once it is updated we will notify you”.
Free Government Cell Phones says
If you put on very powerful reading glasses and visit the Tag Mobile web site, you may notice some small type under the “Unlimited data” that says “Only for California.”
Tami Ladika says
bull the TAG website says on its home page …..FREE SMARTPHONE, FREE TALK AND FREE GLOBAL TEXTING.
Unlimited for FREE
• Unlimited Talk
• Unlimited Global Text
• Unlimited Data
Jon says
Your right
Evangeline H. says
I realize that poor people may not be the smartest or the most educated but people, use some COMMON sense. This site is a portal to give you information on various options for lifeline phones, they can NOT do ANYTHING about your problem (and why should they this is a free site that they are not charging their users), if you have problems with the company, the first LOGICAL thing to do is contact the COMPANY yourself, than if nothing happens it is best to contact both YOUR states lifeline information center (google it) or public utility commission which regulates phone service (found usually on your state’s public website) and file a complaint against the company, contacting the BBB won’t do much good as they do not do much but file your complaints and since it is a FREE phone, you can’t really sue them in small claims for something you did not spend money on. As this is a public forum I would NOT give out any personal info if I were you.
And now to what I wanted to REALLY post. I have had THREE previous lifeline providers and this company is by FAR the best both for customer service and the phone. Now I am in CA which is a very competitive market, so maybe we have a better phone than other states, this is a REAL smartphone unlike the ones provided by other companies, it is a SKY Fuego (almost as good as my Moto phones) had NO problem with apps and it has UNLIMITED DATA (which no other provider in CA has) as well as unlimited talk and text. And unlike all three companies it has excellent customer service, you an access in variety of ways, email, phone and chat. Budget Mobile had limited hours and long holds as did Life Wirelesses, Assurance had a horrible phone tree you had to go through before you get a live adviser but with Tag’s chat feature you can get instant service without long holds, on calls or waiting for a reply email but it is good to know that you have those other options. I had NO trouble loading the apps on the Sky but I do not know about the other phone offered on their website, if you have the other phone, perhaps you can ask the company to change the phones.
I do not know if the people complaining about the company have some axe to grind maybe the did not qualify for the lifeline and are blaming the company (they have to follow the guidelines of the laws of the state, they do not want to arbitrarily deny people because it is not in THEIR best interest, as they get paid by the states for each customer using their service.
I almost let the negative reviews dissuade me from signing up with this company but fortunately my greed in wanting unlimited data compelled me to sign up with them and I am very glad they did. Do NOT let the negative reviews stop you, look at the source, if there is bad grammar, spelling, and it’s angry ranting for no really good reason, I would ignore them and NO, I am not an employee of this company, but I hate to see their reputation besmirched by some people who just want to bitch about the company for things not worth complaining about. It is a GOOD company for everything.
One other thing, always, ALWAYS check this site, at least once a year, they do not charge for this site lifeline cell site, because it is priceless. When I had lost my cell phone with Life Wireless I went on first to this site to check it out and it was then I found out that they had improved their plan from limited minutes to texting to unlimited but they were NOT going to inform people on the old plan, so they could benefit, later on I lost THAT one and got a SIM card from Life W. to put in my phone as their phone is so awful but when it did not work on that phone and I found about Tag. It is sites like these that you can find out changes about your plans and about better companies and plans and i will post this on their facebook page so everyone will know.
Most other sites that provide public info (like some of the food stamp sites) deliberately mislead you so you think that they are affiliated with the government (so they can get your info that you might give mistakenly give it thinking it is) but this site does not, it’s only goal seems to be to offer assistance .
Free Government Cell Phones says
You win the award for our favorite comment of the day, Evangeline. Maybe the week. Maybe the year. Thanks for the kind words. You are correct that we constantly tell our readers that “We are an independent website, not affiliated with any of the free government cell phone companies” and yet we get dozens of comments every single day in which readers believe the opposite is true. Glad that you understand the correct situation.
taylor says
so you are a poor person too since you also have a lifeline phone. goodness i under the frustration but just because you use big words in a row doesnt mean you arent poor as well. lol. the people who are posting are hoping for a quick answer. yes it means lazy but it doesnt mean you are better.
Luis Garza says
I CANCELLED my account w/TAG 3-4 weeks ago because the phone that I was provided was “TRASH”
Why am I still NOT able to get a phone w/another Lifeline Carrier? My Ph.# was (682)521-**** and my name is Luis Garza
I DEMAND this BAD Experience rectified! I am entitled to a “free” Lifeline phone and demand resolve!
PLEASE confirm and get back to me ASAP Thanks & GOD Bless!
Free Government Cell Phones says
How long did you have your account with Tag, Luis? If you had it for less than a year, that’s the problem. New rules went into effect on December 2, 2106 that said Lifeline customers can only switch service providers once every twelve months.
Christina Limon says
Although the phone they send you is trash you can use any Tmobile phone with tag service. You must call them to make sure they delete you from their data base.
Kelly Owensby says
How do I apply on line
Free Government Cell Phones says
Go to the company’s website, Kelly. You can find it in the article above.
Quinn says
Does anyone know if I would be able to use my old out of contract (unlocked) Verizon iPhone 4 with Tag Mobile??
Free Government Cell Phones says
Since not all cell phones are compatible with all cell networks, you’ll need to contact customer service or tech support to get your question answered accurately.
Christina Limon says
I only know that you can use any T-Mobile phone with tag.
Tara says
I just went to their website and was almost instantly greeted with a chat rep. She was very helpful. And yes, you can get a smartphone from them if you enroll online.
Free Government Cell Phones says
Excellent news! We’re glad it worked out for you, Tara.
Free Government Cell Phones says
More excellent news, Tara. You’re on fire!
Jen says
TAG Mobile does give you a free smart phone too, along with free unlimited everything (first 500 MB of data at 3G, then 2G thereafter), but they have horrible reviews:
https://tag-mobile.pissedconsumer.com/
http://www.complaintslist.com/mobile-providers/tag-mobile-usa/
Melissa says
Those horrible reviews are welled earned by this wretched company. BEWARE!
Leonard Hemphill says
The service is actually great the phone’s there giving are bull crap! I have tag service and i put my card into a Android Vortex phone and its just as gd as ever internet works fine phone callsbare disconnecting try getting a new phone to use
Jen says
Who is the carrier for TAG Wireless?
Free Government Cell Phones says
Sprint and T-Mobile, Jen.
Evangeline H. says
If it has a SIM card it is a GSM phone which the Skye is, the other phone that does not seem as nice may be the Sprint, Spring towers have the least coverage of all the four major carriers, also you can take a GSM phone to another country just by using THEIR local SIM card.
Bob C says
Tag mobile delivered phone two weeks after signing up. phone is fast quick. haven’t had one problem with it and with unlimited data perfect for job searching and running downloaded apps.
Free Government Cell Phones says
Glad to hear that you’re happy with your phone and your service, Bob. Your experience will undoubtedly be encouraging for lots of our readers.
Chantal says
My cell phone has been hacked by ex- I need a new number or new phone asap
Free Government Cell Phones says
You need to call your service provider’s customer service team and report this immediately, Chantal. They can guide you through the steps you need to take.
Linda Hines says
My sister lives in Arizona and she gets her mail in a p.o boss. But she can’t fined a free government phone service to send a phone to her p.o box. What I am asking is how can she get a free government phone send to her p.o box
Free Government Cell Phones says
It can’t be done, Linda. Lifeline Assistance free government cell phone regulations say that the recipient must have a street address. Why does you sister use a PO Box?
AMANDA.T says
How do i check my mins on my phone?
Free Government Cell Phones says
You have two choices: (1) Contact your service provider’s tech support team. Or (2) Do a google search for your make and model of phone and the words “user manual.” Virtually every cell phone user manual can be found online. Once you find it, it should be a relatively easy matter to look up the answer to your question.
RAY says
what have you guys or anyone heard about assurance wireless ?
Free Government Cell Phones says
Assurance is one of the largest Lifeline Assistance free government cell phone service providers. You can find out more about it on our “Providers” page:
https://www.freegovernmentcellphones.net/free-cell-phone-providers
Let’s see if our readers want to give you any feedback, Ray.
Melissa says
As of that date AW was also “merging”, changing names or going out of business. I had their service at that time and they were switching to Access, I believe. I had a few issues with them, but not serious. They did try to help with issues, but sent me FOUR replacement phones because bottom buttons were not lighting up. I asked BEFORE they sent replacements if it was even possible with the model they’d sent and assured me many times they should work. Not understanding what I had asked about lighted buttons, they kept sending me phones. Not until I sent them a video of the issues did they tell me, no in fact the phone does not light up buttons. Frustrated, and needing a smartphone with lights I could see, I switched to another plan, also because of the promise of unlimted data from another company. Sadly, they are worse than AW, awful, horrible, inept, do not do their job or do what they tell you they will help you with. After 60 days I still do not have a phone from them that works.
Dennis Peeters says
Assurance is garbage, cause there customer service sucks . Then your limited to 500mb of data a month which is the norm . With tag u get an additional 500mb after 3 months of service and is the most data offered in CA. Also your able to use any phone you want as long as its a G.M.S Sim card phone. Thats the best deal out there for CA.
RAY says
HEY ANY WORD ON BLUE JAY WIRELESS ? WHAT DO YOU GUYS THINK OF THEM ?
Sandy Phienemanh says
i applied for tag mobile but never received it
Free Government Cell Phones says
How long ago, Sandy? Most companies say phones will be received in two weeks or so, but our readers report that it often takes a month or more.
Gary [ W. E. ] PIERCE says
I am currently on a “Virgin Mobile PayLo” plan. The new “Customer service” people are defaulting on the company’s previous promises about “unlimited” “free” texts, and refusing to sell me the “$5. / 250 min.s” supplements. I NEED TO CHANGE TO ADIFFERENT COMPANY IF THEY WON”T CORRECT THEIR ERRORS BY 09.08.’16; I have 9 minutes left to last me until 09.10.2o16, and no way to buy the extra minutes they are now FALSELY advertising !!
Please Email me at or TEXT me at 513 *** ****.
Thanks ! [ I also get “food stamps”, am on Ohio Medicaid & SSI ].
I AM ONLY INTERESTED IN YOUR “500 MINUTES PER MONTH” offer .
>>>>> Gary [ W. E. ] PIERCE signs off 4 now <<<<<
Free Government Cell Phones says
It’s relatively easy to change service providers, Gary. Here’s an article that tells you how to do it:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
And here’s where you can find a list of all the service providers in your state:
https://www.freegovernmentcellphones.net/states
Jackie Minter says
I DO NOT WANT CELL PHONE PER 8-26-2016 APPLICATION.FRAUDULENT, approach DID NOT ASK CUSTOMER IF THEY WERE ALREADY RECEIVING LIFELINE SERVICES FROM ANOTHER PROVIDER!!!!!!! AT THE TIME OF SIGNING. ENTRAPMENT, IS BAD BUSINESS PRACTICES. PLEASE TAKE NOTE CONSUMERS, YOU WILL PAY FOR IT…………………………………SINCERELY.
Free Government Cell Phones says
Sorry, Jackie, but we cannot cancel your fraudulent account. You need to contact Tag Mobile directly.
Melissa says
Boy, have I paid for this decision! Completely agree with you Jackie, they are fraudulent and have HORRID business practices and a slew of other horrible four letter words they deserve that I won’t regail here. But they deserve some “Instant Kharma” for sure!
Definitely STAY AWAY FROM TAG!!!!!!
Mary Spingath says
Hello ! My order number is 1 437 826****. I DO NOT WANT YOUR OHONE ! PLEASE CANCEL MY ORDER ADIOS !!!!!!!!!
Free Government Cell Phones says
WE ARE NOT YOUR SERVICE PROVIDER, MARY. YOU NEED TO CONTACT TAG DIRECTLY!
Per Scott says
the info is out of date.
Free Government Cell Phones says
In what way, Per Scott? Give us some information and we’ll be happy to update anything that we can verify.
robin says
well i read the bad reviews but i went with them anyway (seems to have been mistake) they have good minutes and unlimited texts but —- the text is black text on dark blue screen (take note all other areas the text is white)(nowhere to change text color in settings) been on net with them for 2 hours. they wanted info i didnt want to send from public wi-fi so thy said call; so i called 6 times (phone has 4 bars of power) phone will not make a call (this happens a lot) the phone is a lush q (is it called a lush because it is to drunk too work [just a thought]) so what good is a phone that hardly ever lets you make a call and the text is not readable because of the nonadjustable color sceam…. o they did say i could upgrade if i wanted to BUY a phone (cheapest is $25 and nowhere in the online manual does it say how to change the color setup. i did try taking a picture and using it for the wallpaper but the home screen is the only screen that changes the text screen stays the same…. almost like blackmail to make you buy an upgrade to get a phone that might work — but the upgrade is unknown to me as well– look up lush q you will see it is not searchable
robin says
it appears my tag phone will not receive a call neither as they said they would call me within the next hour to work on a solution it has been well beyond that hour —- and still has 4 bars of signal and still wont make a call
Free Government Cell Phones says
Uh-oh. Sounds like you need to call Tag’s customer support and/or tech support teams.
robin says
did that they were supposed to call me back and never did i think it is time to dump them actually
robin says
Well I got my other phone back from straight talk gave tag that number a d they did Call my phone had full signal and high battery but they must have been using one of their cell phones because they were having reception issues… they asked if they could call back in half hour … days later still no call. Time to call ftp and fcc I guess they def need to upgrade or be removed from program .. I am in the cou th seat and tags phone says emergency call I don’t really care if it’s tags issue or t mobile issue imo they both are to blame
robin says
still no remedy from tag and now they refuse to disconnect my service so i can get a phone that actually works
Free Government Cell Phones says
Tell us what you mean when you say “They refuse to disconnect my service.” What did they say?
Lucii says
TAG didn’t bother to tell me that in order to keep my own phone and number I would be without a phone for 7-10 days
Free Government Cell Phones says
Very strange, Luci. There’s no reason it should take ten days.
Melissa says
Same happened to me. And I told them exactly that. Absolutely NO reason to take so long. They are completely incompetent.
Savannah says
I locked my government sim card so I need a 8 digit code
Free Government Cell Phones says
You’re in luck. Here’s a recent article in which we tell you how to solve that problem:
https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it
Debra says
Which lifeline company will allow me to switch to lifeline service from Sprint, and allow me to keep my telephone number and my iPhone 6s?
Additionally, will I be able to keep internet service?
I live in Los Angeles County, California.
Thank you.
Free Government Cell Phones says
Sprint does not offer free government cell phone service except through its Assurance Wireless subsidiary. Is that what you’re referring to? We are experts on the free government cell phone program, not on the technical complexities of cell phones. In other words, we cannot tell you if your iPhone will work with the Sprint network, but we’re pretty sure the Assurance Wireless team can provide the info you need.
In answer to your other question, you cannot currently have more than one Lifeline discount. If you have a Lifeline cell phone discount, you cannot currently get an additional discount on Internet. But big changes are coming soon to the Lifeline program.
K Taylor says
After talking with the chat support, and calling the Tag number in Texas, and allowing the phone to air dry the time they suggested, the set date screen comes on, and when I hit the button, it shuts the phone off. Now, what?
Free Government Cell Phones says
If you’ve had the phone long enough, you should qualify for a replacement phone. Here’s an article that tells you all about it:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
K Taylor says
I dropped my Tag Phone in the sink in the kitchen, it was only in about 1″ of water, for less than 5 seconds before I grabbed it up out of the water. It has consequently died. Tag does not list their replacement policy. What should I do? I have opened it and am hoping that the air dry will help it revive.
Free Government Cell Phones says
Here’s an article that tells you about all the major companies’ lost/stolen/damaged policies:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Ann Marie says
I’m trying to find a location in Merced Can can you provide me with information for vendors
Free Government Cell Phones says
It’s almost impossible to find a schedule for any of the street vendors, Ann Marie. They are independent contractors, so even the companies themselves usually don’t know where and when the tents will be available.
But as we’ve said probably a thousand times, it’s far better to apply online or by phone. You greatly reduce the odds of fraud and abuse.
Gloria hernandez says
How do i get my free phone ?
Free Government Cell Phones says
There’s this really cool website called FreeGovernmentCellPhones.net
Visit that site and it will tell you everything you need to know.
Anna says
Is there any company tht gives you smartphones with unlimited data or with a hot spot,unlimited talk, text ,and data useage for the internet in California
Free Government Cell Phones says
California Lifeline customers get far more than residents of other states from the free government cell phone program. Why? Because the state of California adds an additional subsidy to the federal subsidy, so the Lifeline companies can afford to give more. You will be able to find plans from several companies that offer unlimited talk and unlimited text and “some” data, but we have not heard of any plan from any company that offers unlimited data. If you find one, please let us know because we’ll sign up, too.
Dude says
Tag Mobile claims to offer unlimited data to CA and OK….. http://www.tagmobile.com/site/LifelineSignUpZipCheck.aspx
Free Government Cell Phones says
That’s big news, Dude. Thanks for the update.
Jeeon says
If you look on their website, the unlimited data is *in small print* only for 2g/3/g. The 4g data has a 500mb limit. I guess when you hit that limit it knocks you down to 3g.
FreeGovernmentCellPhones.net says
Yes, that’s correct. But still, considering it’s completely free, it’s still a great deal. Still great for checking email, visiting some web pages and using Facebook.
Paula Shepard says
Tag Mobile offers 500 mb of LTE data and after that it is unlimited 2g/3g data…at the moment…of course that could always change later..
John Claiborne says
Thank you for the effortless online application system. Assurance and several others failed and lost me as a potential customer.
Lala says
Can I transfer from one service provider to I guys and still keep my number still thanks
Free Government Cell Phones says
Yes. The process you are describing is “porting over your number.” Make sure you use that phrase when you apply with a different free government cell phone company. Here’s an article that tells you everything you need to know:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Evangeline H. says
This is for Lala and others who may change phone providers often (I have and not intended to.) If you get a google voice number which is free and all their services connected with them are also, just give out that one number and when you sign up with another carrier and thus get a different phone number, you just call forward it to your google voice number and when they call the gv number it will ring on your phone. Porting numbers can be a a hassle and some companies may charge you for it.
I like it, because you can be relatively anonymous with a gv number, you can read and hear your voicemails on a computer if you are on a plan with limited cell minutes
I can send texts from my computer with it, easier to type on a computer vs. a small phone and receive the texts also and when people leave voicemails you can read it on your computer. If people have a limited minutes plan you can use their app and make calls through cell or wifi data. I am NOT a shill for them but again, it is good to use that number so you do not have port your numbers and it as I said is FREE but you need to set up a gmail account (which is free also.)
malinda sturgis says
When will my phone be sent malinds ***** 15 **** ******, Pocomoke md 21851
Free Government Cell Phones says
We have no way of knowing, Malinda. We are an independent news and information website dedicated to the world of free government cell phones, but we are NOT affiliated with Tag Mobile nor any other Lifeline Assistance company. Contact Tag directly by phone or online.
Amanda Myers says
How would I go about getting a job with your company?
Free Government Cell Phones says
First thing you should do is go to our Tag Mobile page and contact the company by phone or online to ask that same question.
Evangeline H. says
Maybe she meant with YOUR website :-). You charge no fees, are the people working here dedicated volunteers or paid staff, how do you get any revenue, I see no advertising, do not think the phone companies pay you as they do not need to.
Free Government Cell Phones says
We started FreeGovernmentCellPhones.net because we discovered the Lifeline Assistance program soon after the first cell phone was given away in Tennessee back in 2009. It’s a 100% labor of love. We feel good about helping so many people get their free government cell phones.
Roy says
Is this service available in zip code 67301?
Free Government Cell Phones says
A little research showed us that your area code is in Kansas. To find a complete list of free government cell phone companies in Kansas, click on the “States” link at the top of this page. Then scroll down and click on the Kansas listing.
Glenwood Turner says
I am a current tag customer and will be moving from Mo. to Ca. in a week. What do I need to do to change my address and then how do I go about getting the unlimited talk and text that Ca. offers?
Thanks:)
Free Government Cell Phones says
This is a great question. You need to contact Tag’s customer service team by phone or online.
Michael says
Once you are established in Ca you will actually have to call and have your service disconnected and then will have to reapply if you would like to keep your service as well you will need to show proof of benefits in the new state.
Free Government Cell Phones says
That is a perfect, logical answer. Thanks, Michael.
cisco says
how do i reactivate my phone again myself?
Free Government Cell Phones says
Impossible to answer that question without more information, but you undoubtedly need to speak to your service provider’s customer service team to find out what the problem is.
Mike says
Too confusing/ says free for distressed and the n says you have to pay ? 0 income for 4 years,
Lakota arnell says
I qualify and would like a tag mobile plan. I live in Roseville CA.
Free Government Cell Phones says
Great. Go to our “States” page (you’ll find it on the navigation bar at the top of this page, right below our logo) to find out which companies offer service in California. Click through each of those companies to see who offers a plan that sounds good to you.
Connie laxton says
Where in Clovis CA can I find a tagmoble phone stand.
melissa guy says
I want to know if i qualify
Paula Shepard says
Then you should call TAG mobile. But the basics is those that get certian low income programs qualify automatically (cause they check your financials before letting you in)…but also there is an income limit for those not on the programs and if you fall under that you’re good.
TAG Support says
Thank you for your interest in Tag Mobile. You can visit our website http://www.tagmobile.com and chat with our Customer Service Representatives who will guide you and also help you sign up.
You can also speak to us, our Customer Service Number is 1-866-959-4918.
Thank you!
TAG Support
Diane says
I need a phone and internet, I get SSI, I am looking for a Samsung with unlimited talk and data, because I use the phone to do different tasks like calling my kids, and looking up things that are on sale and good and reasonable for my family, internet on my computer I need to do the same thing and my kids can do there school work on, I live on a fixed income so if you can find a good reliable cheap phone that can help me do this please contact me thanks Diane
Paula Shepard says
Diane, I’d suggest saving up a bit of money or get a few odd jobs (babysitting, yard or housecleaning work, walking dogs whatever)…maybe $100-$150 then if you can go on ebay- maybe at a friends, you can get a pre owned samsung there for that amount. Another idea is to look on Craigslist and maybe put an ad up there that you are looking for one, ask churches, family etc. NO cell company anywhere gives away mid-high level phones, they are expensive and the cell company just can’t afford that and stay in business. The free phones are always going to be the bargain basement off brand models- don’t expect anything more. Look at it this way…if you get lifeline on landline service you have to provide your own equipment for your home, most don’t give it to you at all and if they do it is the very basic, cheap, bargain basement stuff….this is no different. Let me repeat…NO lifeline carrier is going to do any different, they have to stay in business, and if they say they do to get you to sign up they are lying.
You’ll need to find out what carrier works best for your neighbors (ie- verizon, AT&T, T-mobile) then choose your phone accordingly. DON’T get a verizon branded phone unless you specifically want to use Verizon towers (they are boogers about other services). AT&T/T-mobile unlocked phones are generally good. You also might want to look into other brands of phones….alot of times they’re cheaper than the samsungs and work really good.
The only towers that work well in my area are the T-Mobile towers so I got a T-mobile unlocked GSM phone on ebay and then you just put the sim card that Tag gives you in the phone…and there is a TAG mobile app you might need to put on your phone (may need to do it through wifi) and that should get you the internet connection. It works really well for me.
I don’t know if you are allowed to use the service as a hotspot for your other devices though and even if you can you’ll burn through your allowance in a flash. And if you are going to use the phone for getting on the internet the phones they give you are not especially good for that…they can connect but the screen is really small , which is hard for those of us who don’t have excellent vision and the processor inside is really slow- this is the way for ALL lifeline companies not just TAG. But at least with TAG you have the option to get yourself a better phone of your choosing and use it. Most of the other companies don’t let you do that- you’re stuck with what they give you or what deals for upgrading they provide you. In a pinch get TAG then work on getting a better phone for yourself.
The thing about the unlimited internet. No cell carrier gives truly unlimted internet. You get a certian allowance that is fast…once you go through that allowance you can still connect but things go slowwwww. This is how all carriers are, paid for or not. It’s fine for web browsing, finding phone numbers, checking really quick for facebook messages, and similar, but if you start streaming music or video or download a bunch of stuff you burn through your allowance very quickly and then drop to slowww speeds. It’s just the way it is. I still like it better though because in a pinch you won’t be totally cut off…if you REALLY need that address or phone number you’ll have to wait longer but at least you can get it. Cell carriers (and I’m talking all cell carriers) currently are not a good substitute for cable internet.
Also- I have given up my phonelynx device to send the signal to my regular home phone. It beeped to the other person every so often and would have breaks where they couldn’t hear me for a second or two every so often (it’s still good for someone in a pinch- just kind of buggy). I got a used panasonic wireless home phone with the bluetooth built in to it and that is working like a champ. No more beeps and no more periods of silence. Before you get something go on Amazon and REALLY pay attention to the reviews…they matter.
Just trying to help others with the what I know, done, and have tried….
TAG Support says
Dear Diane,
Thank you for your interest in TAG Mobile. May we know the State you reside in? We will be more than happy to help you sign up with us, you can visit our website http://www.tagmobile.com, chat with our Customer Service Representatives to will assist you with all the information.
You can also speak to our Customer Service Department at 1-866-959-4918.
Thank you!
TAG Support
robin says
tag uses t-mobile system at least here in south texas
REX WOLFINJER says
I I NEED A INSTRUCTION MANUEL FOR MY PHONE
TAG Support says
Dear Rex,
Can you please help us with the information on the Make & Model of the phone?
We do apologize for the delay in responding to your request.
You can visit our website http://www.tagmobile.com and chat with our Customer Service Representatives who will provide you all the assistance needed.
You can also speak to our Customer Service Team at 1-866-959-4918.
Thank you!
TAG Support
Loralee Parker says
Hello,
I am on ssi. Having medical issues that need mobil communication, in a prompt manner. Knowing that your a busy company, I appreciate your time and effort towards viewing my application.
Thank you,
Loralee Parker
TAG Support says
Dear Loralee,
We do apologize for the delay in responding to your request.
Have you already applied for the service with us? If no, you can visit our website http://www.tagmobile.com and chat with our representatives who will guide you and provide all possible assistance.
You can also speak to us at 1-866-959-4918.
Thank you!
TAG Support
Paula Shepard says
The PERFECT solution and I’ve talked to every carrier and even tried a couple in a search for one that will work for my needs. This service is completely accessible to the disabled if you are willing to provide your own equipment to suit your special needs. The others will say they are but they’re only really set up to be helpful to those that are deaf…anything else then you’re out of luck with them not allowing you to provide your own equipment and the bargain basement equipment they provide you. (En Route also allows outside phones but does not deal with 4G phones at the moment (which makes the ability to bring in other phones less useful), they are working on fixing that and in a couple months, maybe by spring 2016 they’ll bring that online and would also be a valid choice- they are also GSM)
I ran all over trying to find just the right carrier. Tag mobile is IT! They have been courteous and addressed my concerns/needs promptly and proffesionally.
You CAN bring your own phone (as long as it is compatible with their network which is GSM and they use AT&T and T-mobile towers (not sure if they use any others)- so any unlocked GSM phone will do but for best results I say get a phone made for the network that is strongest in your area).
The phones they give you are the cheap mickey mouse ones- they are kind of horrible.as of this writing (1-2016) this is true. I have disabilities that really call for a big screen so I can see what is going on and voice control capabilities among other things (but no carrier provides a phone like that), but that need not dissuade someone because you can get your own phone and use it unlike many of the other carriers. The other carriers give you a horrible phone and then you can’t do anything about it as they don’t allow outside phones- their services are essentially unusable for me. I have no problem covering my own disability related special needs. Ask family and friends if they have an old gsm smartphone that they can let you have unlocked or able to be unlocked. In a pinch there is always ebay (if I get a better phone at a later time I’m going to contact my local homeless shelter to donate my older one to somoene there who has or needs lifeline).
I got a Samsung S4 unlocked M919 (a T-mobile specific phone but unlocked for any carrier) on ebay for not a ton considering what I am saving on a reg phone bill- it will pay off over time and it serves all my device related special needs- you can get one of those for around $80 for one in used but decent condition there are other phone brands for even less that are GSM unlocked). It worked like a charm for voice and text with no special configuration. This is in a place where no other carrier gets decent reliable signal except T-mobile (GO T-mobile).
I did not get the data though, which I had been promised. I called them and the solution was so dang easy. There is an app on the play store for the APN configuration for Tag Mobile. Get it, install it wait for the message to come up in your notification area…click it, install (if it asks for a passcode it’s 1234)…..when installed turn the phone off then on. DONE! I now have 4G access. YAY! The data allowance is sufficient to cover all data needs I might have since I have a personal rule not to stream video or music over the phone generally in respect and thanks for the data allowance. Thank you Tag Mobile, that is SO helpful.
Then….because it is my house phone essentially, I got this device called Phonelynx for about $15. It is a bluetooth device that plugs into your regular touch tone house phone (I don’t think it handles a rotary type phone). Yep a regular old phone cord between this device and your regular phone (and a power plug for the device needs plugging in too). Then you connect your lifeline cell phone to this device with the bluetooth and put the cell phone where you get good signal within range of the device (don’t forget to have a charging cord for the phone plugged in and available in that spot for the phone so you can keep your battery topped off). Now the calls coming into your cell phone will ring to your regular phone and you pick up and answer and dial your reg house phone just like usual. I have been running this way for weeks now and it’s working great. If you have one of those wireless phone setups for your house phone, with a base and a couple extra handsets with charging bases that you put around the house….that is the charm. You connect the cord to the base and when a call comes in it sends the call out to all the phones just like with a regular phone line. If you take the cell phone out with you, as soon as you get back within range of the device it will connect automatically and start sending your calls to the regular house phone again. It couldn’t be any easier.
All that is left now is to verify my continuing eligibility for the program once a year.
By the way if you jump from lifeline carrier to lifeline carrier you will get your lifeline screwed up as it takes a bit of time to switch…it happened to me as I tried to find the right carrier. If you try to sign up at mutlitple carriers at once that won’t work either and you’ll be shut off as one is approved (if you are eligible) and the rest declined. If you are going to switch, talk to the new carrier, tell them you have lifeline elsewhere and ask if they can do the switch over. If not, you’ll need to apply to the new carrier, then immidiately call and cancel the old carrier service to allow the new carrier to verify you and enroll you. There may be a wait for the new phone/sim card to come in which you won’t have service…that is just the way it is. Find a carrier that suits you well and then stick with them to avoid disruptions. Don’t complain if you fail to recertify and then your service gets shut off, that is just the way it is too. If you are having problems with your phone or your service, call your provider, this is an informational website only.
Arthur vanburen says
The people that are working with the tag mobile are falsely writing your information.they cause my recertification to be all messed up,don’t trust it all they want is government funds.
Melissa says
I completely and wholeheartedly AGREE! Sorry you have had to deal with their lies!
Arthur vanburen says
People that are part of the government free phone programs are scamming people by writing wrong information in order to get money from the government.these people messed up my entire recertification proces.
Lisa Bobo says
I only had my phone for two months and it won’t come on. Went to go get it fix and they it would cost more to fix it than just get another one. But I can’t afford a new phone.
TAG Support says
Dear Customer,
We are really sorry to know about your phone not working. We will be more than happy to help you resolve this. You can call our Customer Service Team at 1-866-959-4918. We are open from 8AM to 4AM CST. You can also visit our website http://www.tagmobile.com and chat with us. We will check on the issue with the phone and provide suitable resolution.
Thank you!
TAG Support
michael Janczak says
I need information regarding becomin g an agent here in California, or possibly in Oklahoma . I recieved correspondence last summer and took the testing but never heard a follow up or received login credentials. Thanks.
TAG Support says
Thank you for reaching out to us. Please accept our apologies for the delay in responding to your query. As i understand, you have already received the paperwork from us and waiting for the credentials? If you can help us with you name and contact information, we will check on this and get back to you. You can visit our website http://www.tagmobile.com and chat with our live representatives and provide the information. You can also inbox us the information by visiting our Facebook page.
Regards,
TAG Support
Tommy says
Is my Tag Mobile phone CL252EN unlocked??
TAG Support says
Dear Customer,
We do apologize for the delay in responding to your query. Yes it is an unlocked GSM phone. Please do let us know if we can be of any help.
Thank you!
TAG Support
vanessa martinez says
hello, I just got a phone from this company and it does not work. It does not let me call or text. It only says emergency calls only and I cannot use it. Can you help me with this problem ?
Oklahoma Corporation Commission says
http://www.occeweb.com/contactlist/cs.htm
Contact here for help.
TAG Support says
Dear Customer,
We do apologize for the delay in responding to your concern. We are really sorry to know about the phone not working. Are you still facing the issue? If yes, you can contact our Customer Service Team at 1-866-959-4918 or chat with us by visiting our website http://www.tagmobile.com. We will help you resolve the issue. You can also inbox us your contact number by visiting our Facebook page and we will contact you. Awaiting your response.
Thank you!
TAG Support
michael Janczak says
I am curious about becoming a distributor agent in Oklahoma City area and would like information about this . Thank you.
Sherry says
The TAG Mobile website says “Nationwide Coverage” but there is no coverage for my area of TX, If they don’t offer coverage everywhere in the US, it should not say nationwide.
TAG Support says
Thank you for contacting us. We do apologize for the delay in responding to your query. Is it possible to help us with your Zipcode? we will have a check and revert with an update.
Regards,
TAG Support
Susan L. says
I need help, I don’t know my sim puk number.
Brandon James Coburn says
I was wondering where & how I could recertify my California Lifeline account?? Also how can I upgrade my touchtone mobile phone to a more modern smartphone??
Paula Shepard says
You can get a GSM unlocked phone that suits you on ebay.
Ellen B. says
I think Tag Mobile has excellent Customer Service! I’m amazed at how many people are complaining about their free cellphones, that they are not touch-screen with internet access Smart Phones with all the bells and whistles. I believe that these are all refurbished phones, and whatever ones are available are shipped out. I can understand annoyance if you are promised something and it is not delivered, if it doesn’t work at all, or only sporadically. (I have one of those). Seems to me that the important word here is “free”.
Monk says
It’s hardly free.
The company gets paid by the government from tax money.
If you get a perscription from a doctor and the insurance pays for it then the pharmacy fills it with tic tacs instead of your RX you might be upset.
Katalina says
When applying for a phone it says my name or ssn is invalid which it is not I’ve rechecked it countless amount of times but it is still having problems identifying me.
ALICE DUNN says
I need a replacement phone for my TAG Mobile account and service. When I initially signed up they ;promised me a BLU Smart Phone and I did not get that. A matter of fact I didn’t get a Smart Phone at all.
Paula Shepard says
I think you have to pay for their little smart phone but it’s hardly worth it for what you get. You can get a GSM unlocked phone that suits you on ebay.
Ashna says
Are you guys hiring?
Herb Dexter says
how do you get a job ,with the free phones
FreeGovernmentCellPhones.net says
Read this:
https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones
martin walter says
i been waiting to my phone 5 wk call and the tell me call back two wk i going to report califeline betun they may remove list cell providers
Daniel McCarty says
Think it great that we have this cause I really need a phone that has big numbers if possible that would be great
Chris says
i was told I can track my track my phone with this order # they gave what # do I call to track it.
joan dague says
I am looking to get a new phone
Paula Shepard says
You can get a GSM unlocked phone that suits you on ebay.
Anthony Demetri says
yes I’d like to know about getting one of your free calif. lifeline cell phones.
And of any locations in Lancaster, CA. where I talk with a Rep. and get one through EBT foodcard or Medi – Cal Cards
Jeremy Strong says
Now all I need to know is can I take my phone that I have all ready the phone need to Activate for free if I can
Paula Shepard says
If it is GSM unlocked and has the bands to work with the cell towers they use in your area then yes you could.
richard ken says
I was approved a while ago and I got a phone but I want to know how can I get a smart phone to replaced it.?
Paula Shepard says
You can get a GSM unlocked phone that suits you on ebay.
Christin says
How can I find out where they sit and either walk the parking lots signing people up and giving them there phone
John says
Tag Mobile Lifeline Program (Video) https://www.youtube.com/watch?v=iezUz-yU3F0
TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals. Lifeline Services discounts are offered to qualified customers who meet certain eligibility requirements such as, government assistance or a household income that is at or below 135% of the federal poverty level.
Dashiekah Jackson says
The phone I received was not the phone promised. A lady came to my door to sign me up. And the time I told her I had a free phone she asked to see it then told me I would get a upgraded phone Samsung Mobile the phone I had already had data WiFi and would allow me to surf the net. Since then my daughter has lost that phone but the phone I received is not the phone I was promised. I would like to send it back but I should not have to pay to send a free phone back.
Paula Shepard says
Samsung phones cost ALOT. A used one in decent condition costs about $80…there is no way they give those for free. You can get a GSM unlocked phone that suits you on ebay though.
Gloria Fountain says
I apply for a phone but have not got it
Tong Yen says
How do I check the condition of my application which I submitted several months ago?
billvira Kinsey says
I would like to sign up for tag mobile
FreeGovernmentCellPhones.net says
https://www.freegovernmentcellphones.net/free-cell-phone-providers/tag-mobile
Gina says
I have question,when it says unlimited voice does that mean unlimited talk? For california?
Steven Feiner says
Yes Gina. Voice is referring to actual speaking/talking (placing a phone call to talk).
Jennifer says
I signed up for this service but never got my phone. Admittedly I had them send it to a P.O. Box but that should have only delayed getting my phone as the representative told me. Instead my phone is missing in action.
mike honkoski says
I filled out paperwork to get one of your phones about three weeks ago and i never got the phone but i just found out the the girl that i did the paperwork thing through is having the phones delivered to herself and then selling them. That’s why i never recieved mine.
Please feel free to contact me for any other information you might need
mike honkoski
Free Government Cell Phones says
We’re having trouble believing your comments, Mike, because you left identical comments on our pages for Total Call, Telscape, Tag Mobile, ReachOut and FeelSafe. Oops!
patricia says
How can I upgrade my cell or get a new one can I go where I first signed up at
Paula Shepard says
You can get a GSM unlocked phone that suits you on ebay.
Alicia Sandoval says
Just wondering when i will be getting my phone sent to me
U Tin Hlaing says
Hi Tag,
1. Am I , a low income Californian, qualified for free handsets. with free unlimited talks, texts, and Internet?
2.What I need is unlimited Internet for learning and communication.
2. I’m currently using landline phone services especially for Internet access under California LifeLine. Program.
Regards,
HlaingU
Sister Colette M. Livingston says
Someone very polite helped me on Chat on July 17, 2015; promised me a new SIM card, which I received promptly, and followed the directions. HOWEVER, the phone still says “No service”. No phone number has helped. Cannot make or receive calls. “Still processing” since June??? Please help. This has become very frustrating. I cannot afford to buy minutes. My original Safelink phone worked for several years, until it broke. PLEASE HELP. Thank you.
Joe FAHLGREN says
I recently signed up for a lifeline phone through assurance wireless.I don’t like the phone or the service im currently receiving.Im interested in changing to your service,but I don’t know if that’s possible.Any assistance youcouldgiveme would be greatly appreciated.
thank you for your time
FreeGovernmentCellPhones.net says
Read this for info on switching companies:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
vivian says
I apply for this service I no longer want it how can I cancel my account?
FreeGovernmentCellPhones.net says
You call the company and tell them to cancel, of course.
TAG Mobile says
Dear Customer,
We are sorry to know that you want to cancel the service with us. In order to cancel the service, you can contact our Customer Service Team at 1-866-959-4918, you can also chat with us by visiting our website http://www.tagmobile.com.
Thanks,
TAG Support
jenny. cuevas says
how many phones can i get with this program i already have one, but my husband needs one, not would like one but i cant afford to keep his.
FreeGovernmentCellPhones.net says
You can only get one Lifeline phone per household.
Paula Shepard says
For your husband I would suggest Tracfone. Everything rolls over and it doesn’t cost nearly as much as other carriers. You only buy what you need to use.
baby says
Itts been2weeks and i still havent receivd my phone in the mail im from montclairca
TAG Mobile says
Dear Customer,
We are really sorry for the delay in receiving the phone. Is it possible to help me with your full name provided while applying for the service, we will try to retrieve your file with the name? You can also contact our customer service team at 1-866-959-4918 to check on the status or visit our website http://www.tagmobile.com and chat with us.
Vivian Donald says
I lost my phone cord and have been looking for it and can’t find it can you send me another one no store have one and I don’t want to lose my phone thank you Vivian Donald
TAG Mobile says
Dear Customer,
Is it possible to help me with the make & model of the phone?
Thanks,
TAG Support
Joey Bob Griffin says
I got my food stamps card but i Lost I.D. no income i homeless. can I still get a free phone with free call and text ,data
Marie osborne says
Can. U. Send. Me. An. Application.
FreeGovernmentCellPhones.net says
No. We. Cannot. We. Are. Not. The. Phone. Company. Contact. Tag. Mobile. Directly.
TAG Mobile says
Thank you for reaching out to us. Unfortunately we do not have the option to send out an application. But you can sign up with us online by visiting our website http://www.tagmobile.com. Quick and easy way to sign up. If you need any assistance in signing up, you can speak to our Customer Service Team 1-866-959-4918, you can also chat with us by visiting our website http://www.tagmobile.com.
Tag Mobile says
Hello,
We would like to request you to remove the starting text from the page that says “In California, get unlimited voice minutes and texting, plus 100MB data. Oklahoma residents get 3,000 minutes, 3,000 texts and 300MB data each month.Other states get 250 minutes and texts.”
Note that we are no longer running the promo and request you to remove it from the website ASAP.
Thanks.
Team TAG Mobile
FreeGovernmentCellPhones.net says
Since we want the page to be accurate, we went to the Tag Mobile website to check what’s advertised, and when checking a California zip code we see the page says the following:
In Oklahoma, it says:
So, would it be correct to change the top text you requested we delete to the following?
We need to verify this all from the online pages because of course we cannot determine from the comment if it is truly from Tag Mobile.
Thanks you.
Dianna white says
How do I get one with .web sites for internet browsing.
Tag Support says
Are you a Tag Mobile customer, looking for Internet service?
Thanks,
TAG Support
FNU Dad Mohammad says
Hi how can I apply for Tag mobile in New Haven CT
I am low income please send me the contact number.
Thanks for attention.
Tag Support says
Thank for your interest in Tag Mobile. Unfortunately we do not provide service in CT. We are hoping to start providing service in your area soon.
Regards,
TAG Support
Ti says
We just signed up w/ TAG on condition that TAG’s Lifeline in California offers unlimited talk and text …INTERNATIONALLY. We only want to use the service for international talk and text.
Do advise that this is what TAG offers, otherwise application for TAG’s Lifeline (in CA) would not meet our intention in signing up.
Thanks much.
FreeGovernmentCellPhones.net says
Free International calling is not free with any free Lifeline cell phone plan.
Sue says
I am trying to find out who my provider is .I have a Obama phone. I want to get my internet and I need this info. Its a Claro Model # Cl252EN
FreeGovernmentCellPhones.net says
Try dialing 611 on your phone and see what company answers.
Kelletta Bacchus says
Why South Carolina can’t get unlimited talk n text I thunk its not fair 4 some people like me who has low income and kids and can’t pay for minutes on a phone but only n different states get that privilege when they probably make more then the people who really need unlimited talk n text its not right n I think iit should b 4 all States if its like that
Jason D'Amato says
I was mislead when I signed up, I was promised a touch screen smartphone with WiFi and Internet. The phone you sent is NOT a smartphone and does not come with the WiFi/ internet. Phone is way too small. I have a hard time using it. I want what I was promised, please help.
Tag Support says
Dear Customer,
We are really sorry to know that you were misinformed about receiving a Touch Screen phone while signing up. We will help you resolve this. Please contact our customer service team at 1-866-959-4918 or visit our website http://www.tagmobile.com and chat with us. If you could help us with your full name provided while signing up, we will try to retrieve your file and call you to fix this issue.
We regret the inconvenience caused to you.
Thank you!
Tag Support
Jason D'Amato says
No word from Customer
Service yet. Hope to hear from you soon,
Jason Damato
Tag Support says
Dear Customer,
We tried reaching you, it went to a Voice Mail. We have left our direct number, please do call us and we will resolve this for you.
Thanks,
TAG Support
Tag Support says
Dear Customer,
We tried reaching you again today on your Tag Mobile Number, we reached the voice mail. Is it possible to let us know the time when we can call you or if you can contact our Customer Service department.
Thanks,
TAG Support
natalie Contreras says
This has been my worse experience with any free phone companies I have ever dealt with. I would just like to make sure you guys have CANCELED my phone. That dont work and which I have no clue what the number is.
Natalie Contreras
Contact no. 323) 901-****
I can’t get thru to speak to anyone in customer service department. So hopefully with this I can solve my issue. Have a great day.
FreeGovernmentCellPhones.net says
We are not Tag Mobile, and so we cannot help you.
Tag Support says
Dear Customer,
We do apologize for the inconvenience caused to you. We are sorry to know that the phone you received is not working. We can help you resolve this issue. We understand you tried contacting Customer Service but could not get through to anyone, we are really sorry to know that. We are open from 8am to 8pm CST Monday – Sunday. You can also visit our website http://www.tagmobile.com and chat with our customer service representatives. We are committed to provide excellent service to our customers.
As you mentioned, the phone you received is not working, we can help you with a replacement. Please contact us and we will ensure the issue is taken care.
Thank you!
Tag Support
Tag Support says
Dear Customer,
Did you contact our Customer Service Team? If no, is it possible to help us with your name provided while signing up with us? We will try to retrieve your file and see what best can be done to resolve this.
We do apologize for the inconvenience caused to you. We are committed to have the problem fixed.
Thanks,
TAG Support
baevan says
I was also mislead. The phone I got worked for maybe 10 or 15 min. After that the! Wi-fi quit then every thing else quit.Then the they gave me a hard time trying to cancel that worthless phone.
Rita.BELCHER says
They lied and told me I would get a touch screen phone but they send me a itie bitie tag phone with buttons please explain
Tag Support says
Dear Customer,
We do apologize for the inconvenience caused to you. We are really sorry to know that, you were informed would receive a Touch Screen Phone. We ship out phones randomly and do not assure the type of phone the customer would receive. We completely understand your frustration, we will be more than happy to resolve this for you. Please contact our customer service team at 1-866-959-4918, you can also chat with us by visiting our website http://www.tagmobile.com.
Rest assured, we are committed to provide our customers exceptional service.
kate says
they told me the same thing.
Lamar Smith says
I have been waiting for my phone I’m trying to find out if & or when it’s coming please give me a call back at 916) 470.**** ASAP & let me know…
Thank You!!!
FreeGovernmentCellPhones.net says
We are not Tag Mobile, and they don’t read this page. Plus, never post your phone number on a public web page, by the way. You need to contact them.
Tag Support says
Dear Customer,
We are really sorry for the delay in responding to your concern. If you have still not received the phone, please contact our Customer Service Team at 1-866-959-4918, you can also visit our website http://www.tagmobile.com and Chat with us. They would be able to help you with the required information on the shipment.
Thank you!
Tag Support
Dawn says
I received my phone. I’m very disappointed in the fact that when I signed up to get it. I was promised a touch screen phone. The phone you sent does not come with the WiFi/ internet. Phone is way too small. I have a hard time using it. Also it did not come with a manual on how to use it.
Tag Support says
Dear Customer,
We do apologize for the delay in responding to your concern. Sorry to know that you were promised a touch screen phone but received a basic feature phone. Please do not worry, we will resolve this for you. We would recommend, contacting our Customer Service Team at 1-866-959-4918, you can also chat with us by visiting our website http://www.tagmobile.com.
We are not sure if you have already spoken to someone, if the issue still persists, please do let us know and we will take care of this for you.
Again we do apologize for all the inconvenience caused.
Eagerly awaiting your response.
Thank you!
Tag Support
Rachel Lowe says
Thank you for your witty insight in to each of these free mobile phone and service providers…
The tone in each article made my decision that much easier.
One question: Do you know which company offers a touch screen smart phone?
Thank you,
Rachel
Velma Hadden says
What do I have to do for my stolen cellphones free government lynxx 2scellphones
FreeGovernmentCellPhones.net says
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Brenda Russell says
I am so disappointed with the phone an the service cantnsent text they won’t go go don’t have reception to call I have called to figure out how to get to th3 internet an u can’t even get me to where my phone should b able to get the INTERNET
Roberta Palacios says
Signed up for tag phone on 4/7/2015 and haven’t received in mail .. Was it sent out??
obbie wilson says
I was trying to check the status since i signed up
Rachel Lowe says
The mobile phones usually take about 3-4 weeks for delivery, in most states…
Roy Hamilton says
Am 65 years old and on low income and get SSI to help in my rent , At this time I don’t have any kind of phone or cell phone ,., could you good people help me ? Wood love to have a phone ,.,!
Thank you !
Greg Spearman says
Is my service i currently have with you a 250min./250text plan? if not how many text and min. do i have?
Please get back to me i have just started with your company need to know a little more about it. Thank You
Greg Spearman
Brenda Russell says
Go with assurance wireless
Gail Coffey says
I have a phone my battery is dead I called and a man said that I would have to buy a battery so.my number.is 313316**** and the phone is dead I please need a battery or a new phone
FreeGovernmentCellPhones.net says
Call your vendor to order a battery. Or go online and search for one on Amazon. And you can try going to Radio Shack, Batteries Plus, or Best Buy.
Rudy Enciso says
Is it at all possible to get a better phone ?
Jeanette says
I already have a assurance what I want to know is would it possible to switch phones I already have unlimited text and talk
tiffany says
I had assurance too and was happy with it. The rep. said that my assurance phone service wouldn’t be affected by my signing up for a tag phone for my 16 year old son, next thing I know a week later, lifeline denies me for receiving ongoing service with them at assurance, and my phone was disconnected and guess what… THREE FREAKING WEEKS LATER I STILL HAVEN’T RECEIVED A DAMN THING FROM TAG PLUS MY OLD PHONE AND SERVICE ARE DISCONNECTED WHICH IS NNOOTT WHAT I WANTED OR EXPECTED. ASSURANCE WAS UNLIMITED TALK AND TXT! TAG IS NOT!
David French says
Try Telscape they are unlimited period I’ve been with them over a year now, and have had very few problems. They sent me a smart phone to start with
David French
FreeGovernmentCellPhones.net says
That’s incorrect, David. Telscape (CA only) gives 1,000 minutes and 200 texts. It’s not unlimited. In California, Assurance Wireless and Safelink Wireless offer unlimited voide and text.
David says
Can you help me find the manual for my Vortex phone, model: Image. It also says Beats on the paperwork. I would really appreciate it, thank you.
Brenda Russell says
Don’t do it they suck I am going back to assurance
tammy morin says
how do I get a phone
FreeGovernmentCellPhones.net says
All the information is on this page, and many others.
Rachel Lowe says
You didn’t notice the very first thing listed, Before you post your comment?
If you are going to ask “how do I get a cell phone?”
The words “go here” with a line underneath, means that is a link to guide you to your new mobile phone.
Click on that link with your mouse arrow, and voila!
Good luck.
melissa patterson says
I pay $68.00 a month for my time warner internet, I really would like to hear more about this cheaper internet service . sincerely melissa
James PadgettFor says
I have made 4 calls to this company – for over a month now. They keep saying they will send me an application, but never do. No application has been sent, in spite of my repeated calls. Now, today, they tell me they don’t send them (even though I was told I would be sent one by special air mail the last time I called a week ago), but that someone would be calling me.
tajalah says
I received phone and for the love cannot set up email or sign into google or anything else for that matter, was supposed to come with five hundred something free data and if want more it will be ten a month??!? Keep saying cannot connect with google servers or can’t establish a reliable data connection to server??? Have tried everything. Call customer care?????
George garcia says
I’ve been waiting for my phone for about 4 weeks how long does it take and can any one activate it if stolen from my mailbox
Pepsi cha says
Hi I sign up for a free phone it’s almost been a week now and haven’t receive it they said I’ll get it in 7 days please help?
JN WIRELESS says
HELLO I WORK WITH TAG MOBILE AND HAPPEN TO SEE THE SITE I JUST WANT TO KNOW IF EVERYONE WAS ABLE TO GET EVERYTHING WORKED OUT WITH TAG MOBILE, IF YOU ARE STILL HAVING ISSUES PLEASE REACH OUT TO ME IF YOU ARE UNABLE TO GET THE HELP YOU NEED .. I HOPE I CAN LEAVE MY CONTACT INFO AND IT BE OK WITH THE SITE MODERATERS (Admin here: Sorry, cannot allow contact info for individuals here.)
David says
I need to get the manual for my Vortex phone model: Image. And I’ve also contacted your company and am awaiting a reply.
Andrew Leak says
Singned up for phone and have not gotten the phone from them yeat what is taking so long to get this phone thank you and God bless
Andrew Gibbs says
I would like to cancel my account
FreeGovernmentCellPhones.net says
You need to contact Tag Mobile directly. Their contact info is in the article above.
amber says
I got a BlackBerry curve and would like to know which cases fit. It says model number t231c. Please help. TYIA
susan stewart says
yes i have a free tag phone but my son we jumped & the phone was stole, how do i get a replacement phone?
FreeGovernmentCellPhones.net says
You simply ask your phone provider it they would send a new one to you.
Gina says
“Tag Mobile offers 250 minutes of airtime and/or texts per month.” Is it AND or is it OR. BIG DIFFERENCE!
FreeGovernmentCellPhones.net says
Each text message sent or received uses up one minute of the 250 minute allowance. So, for example, if you send or receive 100 texts and use 150 minutes of voice in a month, you are then at your limit. 250 texts would hit your limit, as would 250 minutes of calls.
lyn says
I thought it was 500 mnts talk! what’s going on with this company?!!!
phillip says
yes I just got your free phone and it don’t work at all I tried calling as well as texting and got nothing
FreeGovernmentCellPhones.net says
We aren’t True Wireless, you’ll need to contact them.
maudiesisco says
I like to get tag moblie service because of bad health problems
floyd l singleton says
i have tag phone but it ws cut off i need it re newed
Kenneth Riffle says
My phone is starting to have numbers hard to press I was wondering if I can get a new one.the one I have people calls it asking for some one who had it before me
Free Government Cell Phones says
Call Tag Mobile and ask them.
Mildred Marie Hall says
Need to submit application of Recertification for Telephone 443-613-****, Mildred Marie *****, ***** Aquasco Road, Route 381, Aquasco, Maryland 20608.
Free Government Cell Phones says
Mildred, you will need to to to Tag Mobile’s site to recertify. Here is the link:
http://www.tagmobile.com/recertify/Index.aspx
billy says
did I ran out of mins or what happen
Rachel Lowe says
LOL!!
No reply, Free Gov Cell Phones?
Billy, call your cell phone provider customer service line…
alexis says
how can I go about getting a free phone?
Free Government Cell Phones says
Please read this website.
Beth Scoggin says
A friend needs a phone but does not have a computer can you send info to me and I will pass it on. Could not find a form on your web sight and your phone was busy.