Free Government Cell Phones

Lifeline phone service provides free cell phones to America's financially disadvantaged

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StandUp Wireless Free Cell Phones

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Basic Plan: Free phone, unlimited talk and texts, 5GB high-speed data, unlimited low-speed data
Best Plan: Free phone, unlimited talk and texts, 10GB high-speed data, unlimited low-speed data

NOTICE: Thanks to the new Affordable Connectivity Program (ACP), you can now get Unlimited Data AND a free government cell phone at the same time. For more info, click here

StandUp Wireless is a Lifeline free cell phone company and Affordable Connectivity Provider in the states of Arkansas, Arizona, California, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Mississippi, Nebraska, Nevada, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, West Virginia and Wisconsin plus Puerto Rico.

Here are some of the free Lifeline and ACP plans offered by StandUp:

Basic Lifeline + ACP Plan

    Free phone*
    Unlimited talk
    Unlimited texts
    5.0GB high-speed data
    Unlimited low-speed data

Best Lifeline + ACP Plan

    Free phone*
    Unlimited talk
    Unlimited texts
    10GB high-speed data
    Unlimited low-speed data

See that asterisk (*) after “Free phone?” In the fine print at the bottom of the page it says ”*Free phone offer is only available on a promotional basis for a limited time to customers signing up for Lifeline and the Affordable Connectivity Program (ACP) at the same time. Customers signing up for one benefit, Lifeline or ACP, and in states where Lifeline is not available through StandUp Wireless will receive a SIM Kit and not a phone. StandUp reserves the right to remove this offer at any time.

Note: StandUp also offers a number of additional upgraded plans, but the two shown above are the only ones that are free.

ACP Device Discount

The good news isn’t done yet. When you enroll in an ACP plan, you get a one-time discount of up to $100 on a laptop, tablet, or desktop computer. Depending on which one you choose, you will get your device for a co-payment of more than $10 but less than $50. That’s what we call a bargain.

How to Qualify for a Lifeline Phone and Service

Qualifying for a StandUp Wireless phone is easy if you are one of the many financially disadvantaged these days. In general, any of the following qualifies you:

  • Low Income Home Energy Assistance Plan (LIHEAP)
  • Medicaid
  • Board of Education Free Lunch Program
  • Supplemental Security Income (SSI)
  • Food Stamps
  • Section 8 Federal Public Housing Assistance (FPHA)
  • Temporary Assistance for Needy Families (TANF)
  • Income at or below 135% of federal poverty level* (proof required)

Qualifying for the ACP discounts is even easier. The program participation with which you an qualify are almost identical, but the income eligibility is much more lenient. You can qualify as long as you make less than 200% of the Federal poverty guideline numbers.

Be Sure to Compare StandUp Wireless with Other Options in Your State

This is just one of the many Lifeline Cell Phone providers in your state. Some states have over a dozen cell phone providers to choose from. Plans and phone choices often vary substantially between providers and you owe it to yourself to look at them all. To begin your comparison shopping, please see our phone providers by state page and click on your state.

Contact:
Website: StandUp Wireless
Phone: 1-800-544-4441
E-mail: info@standupwireless.com

Latest News on StandUp Wireless:

Bye bye, Blue Jay: We just lost another free government cell phone company - Blue Jay Wireless no longer participates in the Lifeline free government cell phone program. It’s not easy to find this information, and there is absolutely nothing on the Blue Jay website to inform its former customers.
Which companies offer the best free texting plans? And which ones offer the worst? - Now that the FCC's new Lifeline rules have gone into effect, we though it might be interesting to see which companies are offering the best texting plans. And which ones are offering the worst plans.
Which free government cell phones offer special devices for the hearing, vision and speech-impaired? - Over the years readers have asked if any Lifeline Assistance companies offer special devices for customers who are hearing, vision or speech-impaired. We decided to find out.
The 2016 List of Leaders: Who’s who in the free government cell phone business - conducts a comprehensive analysis of the latest USAC numbers to come up with the an accurate look at the who’s who and what’s what in the Lifeline Assistance industry.
Which free government cell phone companies offer smartphones? - So many readers ask us which companies offer smartphones that we decided it was time to survey all the top-ranking Lifeline Assistance companies.
Which Lifeline/ACP companies allow you to make international calls? - So we put on our researcher hats and set out to find the international call policy of each Lifeline Assistance company.
What to do if your free government cell phone is lost, stolen or damaged - We get so many questions and comments about lost or stolen free government cell phones that we thought our readers would appreciate a complete rundown of replacement policies for each of the leading service providers.
How many free government cell phones are out there? Who are the biggest providers? - How many free government cell phones are out there? Ten million, twenty million? Who are the biggest Lifeline phone providers?
Good news for LifeLine wireless subscribers: Now you can get reload minutes at 40,000 retail locations across the country - Good news for LifeLine wireless subscribers: Now you can get reload minutes at 40,000 retail locations across the country

Comments

  2. Robert says

    I switched to StandUp from SafeLink for a few days before I bailed. Here’s my experience.

    Received the SIM card and did a speed test. I have tmobile’s service for home internet and am very familiar with the service, but this was hard throttled to 3mbps. Even out and about, no matter where, no matter how close to the tower, 3mbps. Definitely a hard throttle. Compared to SafeLink on AT&T, I could get 100mbps on everything but video, whereas this was all data being throttled to 3mbps.

    Alright, fine.. I can deal with that, but the reason I bailed is because, well, I can’t say if it was SafeLink or StandUp, but I had them conference called together at one point after 2 days of calling back and forth to try to get my number ported. They effectively told me it wasn’t possible due to “technical limitations”. They blamed each other and neither would budge. I wasn’t going to give up my number, so I took safelink’s advice and went with another provider that offered service on the same network as my SafeLink SIM (AT&T sim, so effectively find another AT&T based provider. Which I did)

    The support wasn’t horrible. The hold times were maybe slightly better than the average I experienced with SafeLink. They were all very friendly, and I talked to a lot of agents in those few days. The English wasn’t great, but it was understandable. Marginally better than SafeLink overall in that regard.

    All in all, if you’re not worried about your existing number or a hard throttle, it’s not a bad choice. You can probably do better, but all else being equal, it’s a fair choice.

    • Free Government Cell Phones says

      We are not StandUp, nor are we affiliated with them, Michael so we cannot cancel your service. Call 6-1-1 on your free government cell phone to speak to StandUp’s customer service team.

    • Free Government Cell Phones says

      StandUp is the provider. Are you perhaps asking which national cell network the company uses?

  5. James says

    as of 10/21/2022 the company has pulled all support. they have removed their website and all calls to their customer service hangs up when you call them and get past the automated prompt.
    seems like another company that takes the governments money for the program and runs.

    • Free Government Cell Phones says

      We are updating a series of articles, so we had just checked the StandUp website a few days ago and it was operating as always. After reading your comments, we just went back and checked it again. As of now, the StandUp website is still up and running.

    • Henry says

      Go to standupwireless.com/lifeline/ on your browser. The website is still active. if you are referring to another company, then you posted to the wrong topic.

  6. Brittany ray says

    I have a vortex v22 from standup wireless and it got powered off and now I can’t get it to come back on the screen lights up but it don’t show nothing but a blank screen

    • Henry says

      You need to contact StandUp Wireless customer support either on another wireless phone or a landline. if you do not have access to neither, then contact them on a computer be going to their URL business link. If you don’t have a computer, go to a public library to use one. If you cannot get to any phone, computer or library, then you are out of luck. But, you appear to have posted your message somehow on this website, so you must have access to something.

  7. Brittany ray says

    My phone got powered off and when you power it back on the screen lights up but nothing shows up on the screen

    • Free Government Cell Phones says

      You’ve made a common error by assuming that we are your service provider. We are not. This is an independent informational website that has ZERO affiliation with any of the Lifeline free government cell phone companies. You need to reach out to your service provider’s customer service team.

    • Free Government Cell Phones says

      That’s what this website is all about, Russell. Just click around, especially on the navigation bar at the top of this page, for a few minutes and you’ll learn everything you need to know.

    • Free Government Cell Phones says

      You need to contact StandUp customer service. They’re the only ones who can cancel your service.

  10. Patricia Fonde says

    I have already spoken with 2 or 3 government persons trying to have my cell phone service restored….I’M GETTING NOWHERE with these people.

    I have- or make that “had” free govt cell through Access Wireless until over a week ago. I was told they were changing to another network/ channel or something. I was told they would be sending me a “sim” card- or something…but I never received it. I called Access and was told “you don’t have an account”. EVEN IF I WAS SENT A SIM CARD, I DON’T KNOW HOW TO INSTALL IT.

    I’m not stuck or “in love” with Wireless. I just need cell phone COMMUNICATION. When I leave my house without a cell phone, I’m afraid of trouble. I already have a FLIP phone and wish to continue with a FLIP phone.
    I receive Food Stamps, Assisted Housing, LowIncome<PLEASE HELP!!

    Patricia Fonde
    (WE DELETED ALL YOUR PERSONAL INFO TO PROTECT YOU FROM IDENTITY THEFT)

    • Free Government Cell Phones says

      One problem you’re going to run into, Patricia, is that a lot of older flip phones are outdated and will no longer work on the companies’ networks. It looks like your service is with StandUp. Have you thought of switching to a different service provider?

  11. Minna Mines says

    Is there a way to figure out if my device will be compatible without providing the IMEI? My phone is on order & it sounds like StandUp is the perfect fit for me, but I’m not certain if my new device will be eligible…any feedback? Thanks in advance 🙂

    • Free Government Cell Phones says

      Unfortunately, Minna, we are experts on the free government cell phone program, but not on technology. Try calling StandUp’s customer service team.

    • Free Government Cell Phones says

      By law, every plan from every company must offer a free smartphone or a smart phone SIM card. We can’t summarize 5000 pages of this website here in the comments section, but click around a little and you’ll find out everything you need to know.

  13. Chris Landon says

    I received an I-pad from a vender that represents Standup it appears that the device, does not respond to lengthy charging, so. I am able to use your device, thanks for the opportunity

  14. Benjamin j McCrimon says

    I was told that you needed a expiration day on your food stamp card or your medicaid card, but they do not have a expiration date on them. also they cannot give you anything or paper work that tells you when it expires. they call you on the phone and renew your application every year when it is time to do so. they do not give out such information. all you need to know if the person who is applying is on food stamps or medicaid.

  15. Vivian says

    This phone company was great when they were “Cintex Wireless”, since the change to Standup Wireless I had quite a few issues with them to the point that I decided to take my complaint to the BBB. I was told the phone number you receive is pretty much generated which is just a work around way of saying, the number you get isn’t new. It’s most likely been used by at least one person previously and if you have bad luck like I did, you’ll receive text messages, phone calls and picture texts from people who think you’re someone else because the previous owner of your number didn’t tell everyone they know that they’ve switched companies. As of 2021, I’ve noticed 2 apps continuously install on my phone without my permission. An app called, “Sent” and another called, “SmartUs”. Both have Android symbols but if you do a Google search or search for these apps on the Google Store, you won’t find anything. Changing settings does nothing and I’ve noticed when I try to uninstall the StandUp app from my phone, it won’t let me. Considering I saw someone on BBB speaking of intrusive popups from apps that couldn’t be removed from their phone permanently, I have no doubt StandUp is behind it. It’s gotten to the point where I install these apps at least 4-5 times throughout a 24 hour period, only to wake up the next morning and the apps are right back on my phone to greet me with a pop up in the morning. Not okay.

    • Free Government Cell Phones says

      Definitely not ok. We completely understand why that drives you crazy. Have you considered switching to a different service provider?

      • Vivian says

        I’m going to look into it. I was already weighing my choices but due to a customer review on the BBB about the apps mentioned above (the customer stated the apps contain trojan malware), it’s given me even more of a reason to change providers. Safelink is a no go for me due to previous application issues. This website has been a big help with narrowing down pros and cons, so I will use it to my betterment.

  16. Joshua Crochier says

    I tried to apply for the free phone, the problem arose where i was asked to pay for the phone, i have no phone to switch over, no money to buy a phone, i am unemployed, get food stamps, so how do i get a phone for free?

    • Free Government Cell Phones says

      The free government cell phone is, as the name implies, free. You should not be required to pay for a phone UNLESS you enrolled in a plan that offers a SIM card only plus more internet. Is that what happened?

  17. vivian m grandpre says

    my cell phone is not working 424 308 2795, can somebody unlock the phone , thank you

    • Free Government Cell Phones says

      StandUp has been out of business for a number of years now, Vivian. You’ll need to figure out who your service provider is and speak to them.

      • Sime says

        I just signed up for their service and they said they’re sending me a sim card. How could they be out of business?

        • Free Government Cell Phones says

          Good catch on your part, Sime. We said StandUp was out of business, but we meant ReachOut. Sorry for the confusion.

  18. Castle says

    I don’t know what the hell y’all problem is or why the hell you feel like you can change my service to yours but I’d like you to switch it back to what I had before and never f****** switch my s*** again

    • Free Government Cell Phones says

      Yeah, well, right back at you, fella. We don’t know what the hell y’all problem is or why the hell you think we are your service provider. I’d like you to get in touch with your actual service provider instead of us and never f****** leave a comment about this s*** again.

    • Free Government Cell Phones says

      We urge our readers to enroll by phone or online because the street events have been the scenes of far too much fraud and abuse.

    • Free Government Cell Phones says

      We are not StandUp Wireless, Jim. This is an independent informational website. You can get contact info for StandUp In the article above.

  23. Stacy Mcginnis says

    I’m trying to reinstate my phone I’ve tried so many things n nothing’s working I tried to reapply n they won’t let me cause I already have an account FRUSTRATED

  24. Aaron says

    The National Versifier is not working at all, every time I have attempted in any different way I can think of it will not work, I cannot log into my created account no matter what I do, the password and Username are both correct each time and every time now says that it is “incorrect” seems like the government assistance programs are more faulty than can ever be, we do exactly as directed and it doesn’t work at all.

  25. Aaron says

    I am attempting to receive a government phone in order to have a way to contact Doctors, Therapists, keep with medication appointments etc. Not having a guaranteed way to get ahold of others and being able to do what I need to do.

  26. Monica Sanders says

    may I get my cell phone fixed, or may I get another cell phone. The reason is because that the standup cell phone that I got I am having trouble with it. Also such as test report, and others. How do I get that off, and working, or may I get a new one.

    • Free Government Cell Phones says

      Contact StandUp customer service to get specifics. If your free government cell phone is still working you can simply call 6-1-1 on it. If not, we provide other contact info in the article above.

  27. Paulette Perkins says

    I keep getting a renewal calls several times a week. I DO NOT HAVE A FREE PHONE FROM YOU.
    You keep calling 478-394-**** which is not a free government phone. It is a Straiight Talk phone that I pay for.
    I would appreciate you stop calling me.

    • Free Government Cell Phones says

      Well, you’re right about one thing, Paulette: YOU DO NOT HAVE A FREE PHONE FROM US. This is an independent informational website. We are not affiliated with StandUp nor any other free government cell phone company. You need to contact StandUp directly.

  28. Marie Jones says

    January 2, 2019 Time 4:08 PM

    HELP HELP HOW DO I GET MY PHONE RE CERTIFY WITH ALL THESE PHONE NUMBERS

    404-579-****
    404-510-****
    678-643-**** This is the # I tried to use since it is the last one they gave me, will not take.

    • Free Government Cell Phones says

      Three ways: (1) Call 6-1-1 on your free government cell phone and speak to customer service. (2) Turn off your phone so that no calls are made nor received for 30 days. Your account should automatcally be cancelled. (3) Don’t recertify when you one year re-certification anniversary rolls around. You account should automatically be cancelled.

  30. Brittany says

    Your site says you cover Missouri but when I went to apply it said you don’t offer service in my area.So is Missouri covered by you or not? I’m confused About

    • Free Government Cell Phones says

      We’re not StandUp Wireless, Brittany. This is an independent informational website. It may be that the company doesn’t cover your part of the state.

  31. myra nesby says

    i have an account , my name is myra nesby, i recently bought an smartphone about 2 weeks ago. my services are not active. i want to know why that is occurring. please help me and email me so that i can have service again. thank you. my number is 737-781-****.

    • Free Government Cell Phones says

      We are not your service provider, so we cannot answer your question, Myra. Contact your service provider’s customer service team.

      • Marie Jones says

        I have been having trouble trying to be re certify but I have not had any luck yet, they tell me that my phone # is not correct, they have given me two new phone in the last 2 weeks.

        will some one try to get me some help
        My Name Is Marie Jones, the last phone # that they gave me is 678-643-****~~~change from 404-579-****~~404-510-****, which phone # am I to use to be re certify?
        send reply to my email so I can still have so service before time run out. I been having trouble every since my phone was stolen tie last week of November.

        • Free Government Cell Phones says

          Call 6-1-1 on your free government cell phone to be connected to your customer service team.

  32. Renelle says

    I have a vortex wireless stand up phone and I am receiving harrasing messages. I would like to have my number changed. How do I go about this? Also I would like to know how to block numbers from text messaging.

    • Free Government Cell Phones says

      Contact StandUp’s customer service team by calling 6-1-1 on your free government cell phone.

  33. Shaggy2Broke says

    I believe this page is due for an update… according to the companies website, they are offering 2GB data

    • Free Government Cell Phones says

      Don’t know what website you’re looking at, Shaggy. We just checked the StandUp Wireless website and it still shows one gig.

    • Free Government Cell Phones says

      We just did an online chat with StandUp customer service and they assure us that they still offer Lifeline plans in North Dakota. They were quick to say they may offer “different” than the plans in other states, but plans are still offered.

      • Daniel Koen says

        Stand-Up wireless offers 500 min. of phone unlimited text and 2 GB of data on a Vortex BEAT8 phone Android 6.0 512 MB of RAM, 8GB of ROM, 1300mAh battery, 4.0″ WVGA screen. Entry level smartphone.

    • Free Government Cell Phones says

      Not quite sure what you’re asking, Amanda, but you can get any info you need by contact your service provider’s customer service team.

  37. Ink Dragon says

    this site says they are Sprint CDMA, when they are actually T-Mobile GSM. Unfortunately they don’t cover my area(even though t-mobile says they do, as I’m right on the edge of their coverage).

    • Ink Dragon says

      Also forgot to mention it took 4-5 tries to finally get them to accept my application. They don’t tell you when they reject it(it’s within 2 hours), nor do they clearly state why(apparently my photos weren’t crystal clear, so I switched to scans of my IDs), and as soon as it’s rejected you’ll be required to submit the whole application again.

      Customer service wise, the phonecalls felt rushed while they insisted I was wrong about why there was no service in my area.(t-mobile does not service my area) More then once I had an operator stop talking to me to shout or speak to someone in the background in hindi.

      Am returning the phone to them, and canceling with them. Unfortunately they wont let me cancel until I return the phone to them leaving me without a phone for the better part of a month.

  38. Glenda says

    I don’t have internet service ? I dialed 611 and they said I needed to call from a different device? Is there another number to call and activate my internet service

    • Free Government Cell Phones says

      That’s a new one, Glenda. We have no idea why you would need to call from a different device. Any readers have any ideas?

      • Shaggy2Broke says

        My best guess is that they don’t support using data while on a call orthey don’t realize that you can still access all of the phones settings and functions while on a call… Can’t fix stupid!

    • Free Government Cell Phones says

      Impossible to say, Laurie. The phones are given out randomly, so the person before you could get one make and model, you could get another, and the person after you could get still another.

      • Shaggy2Broke says

        Whatever device you receieve rest assured it will be some generic cheap low end device with far less than impressive specs.

    • Free Government Cell Phones says

      It’s impossible for us to answer that question, Justin. Try asking your service provider’s customer service team.

  41. Erin says

    I tried Standup Wireless recently. I do no recommend it. They sent me a phone with adware. Ads popped up upon turning the phone on, and whenever it woke from sleep mode. I attempted to correct the issues by disabling and uninstalling suspicious programs but it didn’t work.

    The phone also was not fully functional. Certain apps like the camera would not work due to some “overlay error”. I did some research and found this is common with Android 6.0, and that the fix for it was to play a ‘guessing game’, randomly changing overlay settings in apps till the app that wasn’t working worked. Not worth my time or emotional stress.

    So I contacted the rep the day after I got the phone , June 2nd She responded next day but after I gave her verification info she dropped off the planet June 3rd. I waited a few days-taking into account weekends- then on June 8th shot her an email to touch base and see if she needed anything else from me. Never heard back.

    Was able to call one day like 2 hours before they closed and the rep was polite but pushy. I explained how I understood this to be an android issue and I tried fixing it and just wanted to cancel at this point. He still felt the need to tell me all phones with android 6.0 have the overlay issue (yes I got that) and wanted to fix it over the phone for me.

    On one level I appreciate the offer but I am not good with direction over the phone, and I was also trying to get ready to go out (but only time I had to call them). Plus I doubt he could fix the adware issue. And I couldn’t even get the phone to turn on while talking to him so it was a very stressful experience. I had to tell him a relative died (which was true) and that I had other things on my plate to get him to back off. And then I still had to verify he was actually canceling my account.

    Maybe I sound like a jerk since he wanted to help but I called to CANCEL , not fool around with it. A company loses points with me if they make that difficult.

    • Free Government Cell Phones says

      We can’t disagree, Erin. There are plenty of other fish in the sea and plenty of other free government cell phone companies. You should check them all out and make the switch to a company that offers better service. Here’s where you can find all those companies and plans offering service in your state:

      https://www.freegovernmentcellphones.net/states

    • Free Government Cell Phones says

      No, you actually do not need to give us anything, Gloria, because this is an independent informational website, NOT your service provider. You must contact them directly.

  43. David Ellis says

    Its time to renew my yearly lifeline and the text me to call a number an when i call the number they ask for my 10 digget phone number an when i put it in they say they can not find my number

    • Free Government Cell Phones says

      Call 6-1-1 on your free government cell phone to speak to your service provider’s customer service team, David.

  44. Jackilynn Taylor says

    Have you received my application? I am a stroke patient and need a phone. Can you give the status of my phone. Your help would be greatly appreciated. Jackilynn Taylor

  45. Dianne Houston Hawkins says

    During the Hurricane Harvey Event, I was able to add minutes and data to my phone. I also had Lifeline support on my phone. I transferred my service to an old handset, a Samsung phone and had no problem. I suppose during the acquisition BlueJay by Standard all of my account information was not transferred. I lost service and had difficulty in trying to get communications re established. My number is 832 466 **** and the email associated with it was ********@gmail.com. Please Help. I am struggling to reestablish connections with all of my old business contacts for my small tutorial service. I can’t do it without my service being active. An alternative phone number that I can be reached is 832-332-****. My livelihood is being compromised since academic tutoring in the summer will be at it’s height and I will not be able to be contacted. Please advise on how I can get all the texts and that come to my phone. Sincerely, Dianne Houston Hawkins

    • Free Government Cell Phones says

      If your phone service was cancelled, you will probably not be able to retrieve those contacts, Dianne. But you should call your service provider’s customer service team to find out the exact status of your account.

      • Shaggy2Broke says

        Your personal contacts have absolutely nothing to do with any service provider… contacts can be stored in the phone itself, a sim card, or your Google account.

  46. Myra says

    I put an order in for a free phone like 3 weeks ago and have not heard nothing from them .can u tell me whats goin on. It sayes 3-5 business day well it be way over that .and when i signed up thay gave me a number and it is *** *** ****. So can u plz check and what goin on ….thank you

    • Free Government Cell Phones says

      I know this is hard to believe, Myra, but StandUp Wireless does not choose to share that sort of info with us. Have you contacted the company’s customer service team yet?

  47. Heather LEntz says

    I have attempted to call stand up wireless email them I literally allowed my phone to sit on speaker phone from 6to 730 where it disconnected me because they closed. I can’t make calls receive calls or anything with this phone and when it comes to calling my provider that’s absolutely impossible

    • Free Government Cell Phones says

      Apply online or by phone, Alice. Since this is an independent informational website, we do not have applications forms for any of the service providers.

    • Free Government Cell Phones says

      Most of the free government cell phone companies offer BYOP (Bring Your Own Phone) or BYOD (Bring Your Own Device) plans. But not all phones are compatible with all cell phone networks, so you’ll need to check with customer service BEFORE enrolling to find out if your specific phone will work with that company’s network.

    • Shaggy2Broke says

      *an old phone into…

      This all depends on whether or not your service provider supports “Bring your own device” as well as the comparability of the specific phone with the service providers network.

  51. Ralph Koplowitz says

    I met the qualifications for the Lifeline, free government cell phone service through Assurance Wireless for 4 years. The reception was fine, except inside my Public Housing apartment in Andover, MA where I’d have to run outside in the snow and rain to make or receive a call properly. I cancelled my landline before I knew the cell phone service would be so unrliable indoors.

    I got fed up. I’m 70 yrs old with health issues and I must have a reliable cell phone. I switched to Safelink on the neighbour’s suggestion (who makes her calls through a paid cable modem and gets good reception). After many hassles finally got my phone and set up. Works outside away from the building, but doesn[t work at all indoors or even outside near the building (like my Assurance one did. I’m told they’re using a T-Mobile Tower 10 miles away; hence the weak/none reception. They refuse to give me a signal booster (as T-Mobile does to it’s customers (free). I am one very exasperated 70 yr. old person!

    What other companies provide Lifeline free govt. cell phone service in Andover, MA??

    Thank you!

    • Heather LEntz says

      If you can ever get a hold of them I got a phone sent to me yesterday and have yet to be able to use it

  55. Paul Newton says

    I have a icemobile cell phone I lost I need to find out which company in akron that gave them out

  57. Carmen says

    Yes when I call someone who has caller ID. Someone’s. Name comes on the caller ID. The person had the number before me and who ever. Call don’t answer. Because they don’t. Know it’s me and I have to tell them they should fix that

  58. Sherry says

    I entered my zip on their website and it said it could not find it, So I called customer service and a man answered that I had a hard time understanding. It turns out they are not accepting applications online and you have to travel to an event to get a phone with them. There was only 2 in the state of TX and they were 100’s of miles from me. He said try back in 15 to 30 days to see if there was any closer. It is a waste of time.

  59. john ransett says

    At the moment I have bugit mobile and I moved from rapid city,s.d. to north platte,ne. and I found that they do not cover the state of Nebraska. If they do not put the 250 min. on the 6th, then I will apply for the standup wireless. THANK TOU

  60. Darryl says

    How can I setup my voicemail and retrieve messages from another phone to keep from using my minutes, my voicemail has not been setup ever and it’s full and can not receive any messages.

  61. Susan Davenport says

    Customer service is really terrible this guys can’t understand you or you can’tunderstand them and they hand up in you, after we have such a hard time ggetting connected. It’s a loss of time trying to add time to your phone. After 4:00 ,they automatically make you go through the whole thing to hang up on you. They’re extremely rude,

  64. samantha crihfield says

    My name is samantha crihfield i have been trying to get through to you guys but my phone wont let me for some reason.i have been Want to ask you guys if i can get a new cell phone .if want to call me my number is 479-358-****

  65. Joseph Johnson says

    My telephone number is 410 961 ****. I am trying to get my account number. I have to send my phone in for repairs. Thank you

  66. dolores_ewing says

    I am sending this e-mail for my son Leslie Ewing Jr. his phone has been cut off., and I tried to reach you and you would connect me to customer service and then you would hang up.and every time I call back it would do the same. I would try on another phone and it would do the same. He need his phone on because he is hand-icap .he need to call me certain times. I call every month so I don’t know way it was turned off. will you please turn it back on. thank you.[ [ mother] Dolores Ewing .

  67. Roslee says

    How do I cancel my Service with Stand Up Wireless? I lost my phone, I’ve tried to apply for another one but I do not qualify. What do I do ?

  69. frank says

    why cant standupwireles send me an e-mail or my replacement phone I returned a damaged phone it was received on the 5th of jan. i have tryed calling only to be hung up on several times I finally talked to support three weeks after they received the return phone they said they haddent sent the replscement phone yet.3 weeks still havent sent my phone so they said to call the next day to get a tracking number they still haddent sent a phone of they dont plan on sending the phone could I get the thirty dollars I sent the money it cost to retutn the dammaged phone I would like a phone is it a lifeline or are you waitting for me to die waitting for a phone

  70. Raymond D. Jones says

    My phone is saying my account could not be validated; I know I have minutes on my phone and that I just recertified in December 2014; why am I getting this message?

  71. Brandyi Burns says

    I have called and been put on hold several times trying to get in touch with customer service through 1800-544-4441 and 611 and after waiting forever just for them to answer they tell me that I have the wrong number. Has the carrier changed in Arkansas or something? I need to know how to get in touch with standup so that I can put a lifeline package on my phone. Do any of you know how I might be able to do that or who I may need to speak to? Please help. Thanks

  72. Ritchie Hammond says

    I lost my free phone and forgot what provider I was under. I want to cut it off and get a re-placement phone.

    • FreeGovernmentCellPhones.net says

      Unless you know the provider name, there is no way to get a replacement, because you don’t know who to ask for one.

  73. jackie wilson says

    I losst my phone I cant remember my number is there any I can get a replacement phone.

    • Tammy B says

      If you require more minutes or text messages, you can buy into either of their two premium Lifeline plans. For $14.95 a month you will receive 500 minutes and 500 text messages, and for $29.95 a month you will receive 1,000 minutes and 1,000 text messages.

  75. Cheryl Berry says

    I had an account now the phone has been giving to someone else when will i get the new phone number. .. im currently back on snap program…

  77. Lesie Eberle says

    I got a phone yesterday and I can’t use it. it keeps saying that I need a credit card to make calls.