Oklahoma: Smartphone, unlimited minutes and texts, plus 500MB data.
Other states: Smartphone, 500 minutes & 500 texts monthly. Options for more.
<< All Free Cell Phone Providers
IMPORTANT NOTICE: BUDGET MOBILE HAS NOW EXITED THE LIFELINE PROGRAM AND WILL NO LONGER OFFER SERVICE. THE INFORMATION ON THIS PAGE IS NOW INVALID. TO FIND ANOTHER PROVIDER IN YOUR STATE, PLEASE CLICK HERE.
Budget Mobile offers government-subsidized cell phones through the FCC’s Lifeline phone service program. They serve needy people in many states. The Budget Mobile phone program is available now in Arkansas, Arizona, California, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Dakota, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Washington, Utah, Texas, West Virginia, Washington, West Virginia, Wisconsin and Wyoming. They are working on certification for other states.
UNLIMITED TALK/TEXT PLUS 500MB DATA IN CALIFORNIA AND OKLAHOMA: Those in California and Oklahoma get a special deal. Budget Mobile now offers unlimited talk time and unlimited texting, plus 500MB of data, in their California and Oklahoma Lifeline programs. That’s an incredible deal.
Other than California and Oklahoma: Budget Mobile offers free phones and 500 free voice minutes and 500 free texts to qualifying US residents. (Note: Puerto Rick gets 350 minutes and 350 texts.) If you qualify under the Lifeline Assistance program guidelines. You can re-certify after a year if you are still eligible for the phone.
Upgrade your plan:
You can purchase the following extras:
$5 – 250 MB
$5 – 100 minutes, unlimited texts, 50 MB
$10 – 250 minutes, unlimited texts, 250 MB
$10 – 500 MB data
$15 – 1 GB data
$15 – 4000 texts
$15 – 400 minutes
$15 – 200 mms
$20 – 750 minutes, unlimited texts, 400 MB
$30 – Unlimited minutes, unlimited texts, 500 MB
$50 – Unlimited minutes, unlimited texts, 2 GB
Note: Above plans and pricing are not valid for KY, NE (not on list of states), OK, SC and Puerto Rico.
Do you qualify?
Are you eligible for a new Budget Mobile phone? Guidelines vary by state but these are the general guidelines:
- Low income Home Energy Assistance Program
- Supplemental Security Income (SSI)
- Federal Housing Assistance Section 8
- Food Stamps
- Temporary Assistance for Needy Families
- Medicaid
- National School Lunch
- SNAP
- You may also qualify if your total household income meets government guidelines in your state.
There’s no contract to sign. Just submit your application online or by traditional methods.
Here’s a look at all the features you can get with a free Budget Mobile cell phone:
- Free popular features such as Caller Id, Call Waiting and Voicemail.
- National long distance.
- Caller ID
- Call Waiting
- Voicemail
Be sure to compare budget mobile with other options in your state
Budget Mobile is just one of the many Lifeline Cell Phone providers in your state. Some states have over a dozen cell phone providers to choose from. Plans and phone choices often vary substantially between providers and you owe it to yourself to look at them all. To begin your comparison shopping, please go to our States page and click on your state.
Contact Budget Mobile
Budget Mobile
1325 Barksdale Blvd.
Bossier City, LA 71111
info@budgetmobilelifeline.com
Toll Free: (888) 777-4007
Website: www.budgetmobile.com
Latest News on Budget Mobile:
blair semke says
My phone service stopped July 13 th…I have been a customer of yours more than 10 years…my phone no. is 920.226.****. I received my monthly text of free bundle minutes on June 25 of this year…Come on …how can you just stop service…My name is Blair Semke
Free Government Cell Phones says
You have not been a customer of ours for ten years because we are not a Lifeline service provider. this is an independent informational website. Budget went out of business years ago. Most of its customers went to enTouch Wireless, but we cannot guarantee that that’s true in your case. You need to contact your service provider.
Joanne Bachman says
I need a replacement phone. how do I do that ?all of the numbers I call they are disconnected.
Free Government Cell Phones says
Budget has been out of business for several years now, Joanne. Most of its customers were taken over by enTouch Wireless. Try calling its customer service team.
Sherri Kelley says
Hi! I wanted to check the status of my application that I submitted on 3/29/20. Please email me the update on it. Thanks so much!
Sherri Kelley
Free Government Cell Phones says
First things first, Sherri. You definitely didn’t apply with Budget because it’s been out of the Lifeline business for several years. Figure out who you enrolled with and check its website to see if it has a “Check Your Status” function. If not, call the company’s customer service team.
Gladys L Hamann says
My grandmother is 98 and has hearing aids and needs a phone that is easy for her to use. We were thinking a flip phone might be best. Do any companies offer senior friendly phones and if so, which ones?
Thank you!
Free Government Cell Phones says
Lifeline companies are now required to provide smart phones to all the customers, and we doubt that any of them still offer simple flip phones. However, you can always find a provider who offers a BYOP (Bring Your Own Phone) plan, purchase the phone of your choice, and use it as your free government cell phone. ONE WARNING: please make sure you confirm that the make and model you want to buy is compatible with your service provider’s national cell network BEFORE you purchase it.
Maria McCullough says
I got a phone from your company and my phone goes into roaming when I am in State Line, PA and in the state of Maryland, and in the state of West Virginia. I am getting ready to move to Martinsburg, West Virginia and I need service so I can communicate with my job, and my family and friends
Free Government Cell Phones says
First, you didn’t get anything from us because this is an independent informational website, NOT Budget Mobile. Second, Budget Mobile went out of business years ago and your service was picked up by some other company. Call 6-1-1 on your free government cell phone to be connected to customer service.
Christina Lemberg says
My budget mobile phone broke. the phone # iz 530.925.2033. I need to replase it, retreive my phone #’z and keep my #.
Free Government Cell Phones says
Well, you have a major problem, Christina. Budget has been out of business for years now. We assume that your account has been taken over by enTouch Wireless, but that is not necessarily true.
Gertie Hendricks says
My grandson lives with me so he can have a home. He doesnt have a job . He needs a phone to call and receive calls. He 23 and looking but no phone. Is there any way he or l could get one or do you know where l can get him one so he can find a job. I am 74 yrs old disable and cannot work for my back and hip and on a set income .Please is there any way we could get him a phone THANK YOU.
GERTIE HENDRICKS
Free Government Cell Phones says
You’ve left your comment on our Budget Mobile page, Gertie, and that company has been out of business for many months now. It sounds as if you qualify, so you need to check out all the plans available in your state and choose the one that fits your son’s needs best. Here’s a link:
https://www.freegovernmentcellphones.net/states
Cynthia Woolard says
I need a cell phone trying to get 1 from budget wireless or life line wireless
Free Government Cell Phones says
Check the notice at the top of this page, Cynthia, and you’ll see that Budget is out of business. Here’s where you can find all the Lifeline plans available in your state:
https://www.freegovernmentcellphones.net/states
Lakeshia Norris says
Got wet
Free Government Cell Phones says
Huh?
Kristi says
I need a government phone but only get mail at a P.o. box unless delivered by UPS or FedEx. Which company can I use? Please help.
Free Government Cell Phones says
Unfortunately, you cannot enroll in the Lifeline free government cell phone program unless you have a valid street address, Kristi. It’s probably the dumbest rule in the entire Lifeline program.
Lori Hyde says
Please contact me to apply for Obama phone. I tried calling your tool free number and it didn’t work. My phone number is 209-962-****. I can not navigate your web site to start application process.
Free Government Cell Phones says
We don’t have a toll free number, Lori, because we are not a Lifeline service provider. You obviously missed the note at the top of this page telling you that Budget is no longer in business. You can find all the companies that currently offer free government cell phone plans in your state at this link:
https://www.freegovernmentcellphones.net/states
Ira says
Why did you disconnected my phone 7752760254 I don’t have any service I am handicap senior
Free Government Cell Phones says
We didn’t disconnect anything because we are not your service provider. Are you aware that Budget Wireless went out of business many months ago?
Maria Vasquez says
Well i am trying to get a free cell but no smartphone what other phones do you have
Free Government Cell Phones says
We don’t have any phones because this in an independent informational website, NOT a free government cell phone company. And Budget Mobile doesn’t have any phones because it went out of business many months ago.
Patricia terry says
I need a phone
Free Government Cell Phones says
Well, you can’t get one from Budget Mobile, Patricia. They went out of business months ago. Check out all the companies and plan availalbe in your state at this link:
https://www.freegovernmentcellphones.net/states
Bethany says
How do I figure out what company I was switched to ?my phone is broken and I need a new SIM card in a nano form so I can use the new phone I just got.
terri tate says
My cell phone battery is dead and cellphone is over 3 years old. I currently have a working phone. Please send replacement ASAP
Free Government Cell Phones says
You have at least two major problems here, Terri. First, Budget Mobile has been out of business for many months now. Do you know who your new service provider is? Second, we can’t send you a phone because this is an independent informational website, NOT a free government cell phone service provider.
Rose Moses says
how to apply for a free minutes and government phone with budget
Free Government Cell Phones says
That would be impossible, Rose, because Budget has gone out of business. Apparently, you missed the all-caps, bold-faced announcement at the top of this page that says:
“IMPORTANT NOTICE: BUDGET MOBILE HAS NOW EXITED THE LIFELINE PROGRAM AND WILL NO LONGER OFFER SERVICE. THE INFORMATION ON THIS PAGE IS NOW INVALID. TO FIND ANOTHER PROVIDER IN YOUR STATE, PLEASE CLICK HERE.”
Click on this link to find those companies and plans in your state:
https://www.freegovernmentcellphones.net/states
Amy Balderrama says
I need to upgrade my phone .I just renewed my free service.How do I find a store in my area Bay City,Mi to do this.I want my same number
Free Government Cell Phones says
You left this comment on our Budget Mobile page, but you can’t possibly be a Budget customer because they left the free government cell phone business many months ago. Who is your service provider, Amy?
Anonymous says
The BudgetMobile website doesn’t exist anymore
Free Government Cell Phones says
That’s because Budget doesn’t exist anymore. Its customers were transferred to other companies when Budget went the way of the dodo.
Nicole Sonnenberg says
I’ve had a free life line phone from budget mobile for years and now I accidently got water on it, so it doesn’t work and need a new 1, but everything online says budget mobile doesn’t provide that anymore…but mine was still going. My number is (920) 252-**** and my name is Nicole Sonnenberg. My email is ******@hotmail.com. Please get back to me asap so I can get a new phone. Thank you.
Free Government Cell Phones says
Budget Mobile is now out of business, Nicole. You should have received some notification about that and about which company your service was being transferred to. If you visit the USAC.org website, you’ll find a function that allows you to find your service provider with the assistance of USAC.
Maria says
How do I get service for Samsung mobile with lifeline services can I get budget mobile if I applied for transfer from assurance ?
Free Government Cell Phones says
Budget no longer offers free government cell phones, Maria. There is a notice at the top of this page making that announcement. If you qualify, you can enroll with any other service provider in your state.
Jack Seldomridge says
You people have had my phone for repair or replace for almost 2 months. Please use ed Lacy’s email or pH. Number to contact me 443 990 ****. Thanks, Jack Seldom ridge
Free Government Cell Phones says
For god’s sake, people, read read read read read. We’ve said this about a thousand times: This is an independent informational website with ZERO affiliation with any free government cell phone service provider. None. Nada. Zilch. Zip.
In other words, Jack, “we” do not have your cell phone.
Roy Lister says
This is more entertaining than YouTube! lol I just stumbled on this page by accident. bored, Caronavirus has us all stuck inside & then i found this. i havent laughed so hard in a long time. to the Webmaster answering these post, God Bless you for not snapping. Oh God! some of these people really make you think, We should all really give it more thought before Breeding!!!!!!!!! You are Amazing for keeping your Cool! Take Care!
Free Government Cell Phones says
WTF? You can’t talk to us that way, Roy.
bonita ramos says
me and about 5 friends ME,,BONITA ,NICKI,ANTHONY,DALE,AND JESSE enrolled in qlink free government phones the first phone we all got was broken in some way or sorts like battery getting to hot wont charge ect, so what the ones who give free cell phones are allowed to rip people off like qlink they give bad phones and when you tell them they gave you a bad phone
from the start then they say oh well if you want another phone then you have to pay i think it was $30 or $25 and if i refuse to buy something that might work then they said i cant switch to a new provider for an entire year qlink deliberately gives out bad phones so then there company is not only getting a grant from the federal government they are also getting paid for there phones because they send out bad ones not fair how would the government like to know that the free phone that qlink has going on is not free you have to pay because they send out a broken phone so they are getting paid twice i have the proof my FRIENDS so sad that million dollar companies can rip off the poor i haven’t had phone service for almost a year because i refused to give them money for a different phone if they send a broken phone they should have to replace it for free but thats not the case and look qlink up in the BBB im not the only one complaining about this is sad and the ones who owns qlink i bet they decide every night what they want to eat but if your getting a free government phone like me its a ramen noodle night at least 4 to 5 times a week WE ALL KNOW WHERE THEY ARE GOING WHEN THEY DIE its not going to be the same place im going thats for sure but some one needs to let the government know about there scam they are banking on the poor and the homeless thats why they will probialy never go under thats until they pitch every red penny out of every one they can and another thing if qlink is doing this to the poor and homeless can you imagine what there getting away with with there paying customers soooo sad AND IF ANY ONE WANT TO DO A I THINK ITS CALLED A CIVAL OR PUBLIC LAW SUIT IM IN THEY ALREADY DONE THERE DAMAGE I BET IT WONT BE HARD TO GET THE PROOF NEEDED THEY ARE DOING THIS TO EVERY ONE SO IF YOU ARE INTERESTED IN STARTING A CIVIL LAW SUIT MY EMAIL IS *****@live.com my name is bonita ramos or message me in facebook im in MN
Jessica says
I am having trouble with screen on my phone.
Free Government Cell Phones says
We are not your service provider, Jessica. Call 6-1-1 on your free government cell phone to speak to customer service.
brittany says
I have a phone but every time I try to make a call it says network unavailable
Free Government Cell Phones says
You need to contact your service provider’s customer service or tech support team.
Nicole Sonnenberg says
Trying to add minutes/text to my service but it keeps saying payment can’t go through at this time? Why? My number is (920) 252-****
Free Government Cell Phones says
Budget is no longer in business, Nicole. Most of its customers have been moved over to enTouch Wireless. Here’s a link to our enTouch page:
https://www.freegovernmentcellphones.net/free-cell-phone-providers/entouch-wireless
You should contact the enTouch customer service team to figure out what the problem is.
Christine says
Hi I have been enrolled in this company for a while and my snap was cut off but I have since then reinstated and get them again what do I need to do to get my phone up and running again?
Free Government Cell Phones says
Budget Mobile is no longer in business, Christine, so you cannot get your Budget account up and running again. You must enroll with a different company. Here’s where you can find a complete list of Lifeline free government cell phone companies in your state:
https://www.freegovernmentcellphones.net/states
Grace says
I need my account # so that I can keep my same phone #. No live agents no response. My name is Grace Mathis & my phone # is 513-417-****. if you are from Budget mobile please respond to me. I want to keep my same number.
Free Government Cell Phones says
We have bad news for you, Grace. Budget is no longer in the free government cell phone business. You’ll need to find a new service provider in your state. Here’s where you can find them:
https://www.freegovernmentcellphones.net/states
Make sure you tell your new company’s customer service rep that you were a Budget customer. They may say that you already show up in the National Lifeline Assistance Database (NLAD), so you may need to remind them that Budget abandoned its customers and this is a special circumstance.
Kim says
Hi I’m trying to port my number to another carrier and the online site is disabled so I can’t retrieve my account number. I cant get a person on the line with customer service so how would I go about getting that number so I can keep my telephone number.
Free Government Cell Phones says
Any ideas, readers?
leticia ruiz says
Hi my name is leticia ruiz and i have a budget mobile phone from before. How can i activate it?
Free Government Cell Phones says
You can’t, Leticia. Budget Mobile is now out of the free government cell phone business. You will need to enroll with another company offering Lifeline plans in your state. Here’s where you can find those plans:
https://www.freegovernmentcellphones.net/states
Dina Uzeta says
I lost my budget Mobil phone number 623 200 **** how do I shut it off and get new phone? I called in touch wireless they don’t have record of my phone!
Free Government Cell Phones says
You need to figure out which company is your service provider, Dina. The only way to do that without the basic information it to start at the top of the list and contact every free government cell phone producer in your state to find out which one is your service provider. You can find the list of providers in your state at this link:
https://www.freegovernmentcellphones.net/states
kamilah bell says
i would like a job but dont know how to go about it can you please contact me
Free Government Cell Phones says
You can’t get a job with Budget, Kamilah, because it is going out of business this month.
Laura says
How can I get my account number and PIN number?
Free Government Cell Phones says
Call 6-1-1 on your free government cell phone and you’ll be connected to customer service. But are you aware that Budget is going out of business and you’ll need to enroll with a new Lifeline company before the end of May?
FRAUD ALERT says
ERRONEOUS/FALSE ADVERTISING AND INFORMATION –>> PER ATTEMPTS AT APPLYING DIRECTLY ON “BUDGET MOBILE’s” WEBSITE,
THE DO *** NOT *** SERVE MINNESOTA.
Free Government Cell Phones says
Big news for all our readers. Budget just announced that it is abandoning the free government cell phone business. All Budget customers will now need to find alternative Lifeline service providers.
Alondra says
How can I get my phone number changed ?
Free Government Cell Phones says
Contact your service provider’s customer service team, Alondra.
Ivo says
What company for Call Lifeline uses verizon towers
Ivo says
or AT&T.
Free Government Cell Phones says
Here’s an article that tells you everything you need to know:
https://www.freegovernmentcellphones.net/cdma-gsm-lte-phone-compatible-with-my-free-phone-network
Bill N. says
What if you are considering your very first free phone service from one state like California but may be considering moving to another state like Texas in a few months but less than one year? Should a potential move from one state to another in less than one year affect a customer’s choice of free cell phone providers? Will I still be able to continue service after a move in less than one year, even if the provider does not offer free government service in the new state?
Free Government Cell Phones says
You’ll probably be able to continue using your California phone in Texas as long as your new home is in an area where your California service provider also has a signal in Texas. But you will not be able to re-enroll or re-certify when your first year is up. You may be able to re-enroll with the same company (once again, assuming the company Offers service in Texas). But you’ll also have the opportunity to switch service provider’s when the 12-month period has expired.
Brian Warren says
My wifes battery basically blew up, how can I get a replacement battery, this one looks like a ravioli
Free Government Cell Phones says
Mmmmmmm, ravioli. Does it smell like ravioli, too, because we love the smell, especially when it’s just a little burnt. Oh, yeah.
OK, now on to answering your question. You’ll probably be required to purchase a replacement battery, but they’re not very expensive. Check eBay or Amazon or visit your nearest RadioShack or battery store.
Jennifer says
I have had a phone through Life Wireless for about 3 years. When I signed up I payed 30$ for my phone. In November of 2016 I was offered a free upgrade to a 3g phone, I accepted. I was told that all phones had to gp 3g, true or not the company offered me the free upgrade. I started having troubled with the phone in the end of January. I emailed the company over a week ago and still haven’t received a response. I called and they sent me a new battery but its obviously a technical issue with the phone. I am not happy with this issue and would like to change my carrier, how do I do this? My issue is that under their terms and conditions, if it is a technical issue with the phone they replace it, well they are asking me for 45$ for a new one. Also, the terms say they offer one free replacement, I have never used this offer. Very bad way to treat a customer, shame on you Life Wireless.
Free Government Cell Phones says
Sorry to hear about your problems, Jennifer. Here’s an article that will tell you how to switch service providers:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
And here’s another article that will show you all the companies and plans available in your state:
https://www.freegovernmentcellphones.net/states
michael robert rice says
i had one of your phones.if on a plan of yours cancel it immediatly. i cant get a new cell phone because they say im already with another company.delete anything you have on me.i havent had a cell phone that works in about a year. hurry and get out of your sestem
Free Government Cell Phones says
We’re not your service provider, Michael. We’re an independent website. You need to communicate with your service provider’s customer service team.
Lydia says
I heard that Budget is ending service in Colorado is this true? I have been told that I have to find another carrier for my phone. I was wondering if I can keep my number since I have had it for a while? Thanks.
Free Government Cell Phones says
We have not seen any reports (other than yours) that Budget is pulling out of Colorado. But they have pulled out of some other states, so we would not be surprised if it’s true. If true, you should be able to keep your phone number. Just tell your new service provider that you want to “port over my phone number.”
Please let us know what happens. Our readers would love to know.
Whitney says
Under South Dakota’s link, Budget Mobile is the only LifeLine supported company at this time; however, when I contacted them they informed me they are not taking any new applications. This was also the response I received when I called a month ago. Is there anything else I can do?
Free Government Cell Phones says
Budget’s been going through some things lately that we do not understand. This is the first time we’ve heard of a company saying they’re not taking new applications. We’ll look into it, Whitney.
Penni says
Where can I get a free phone in person?
Free Government Cell Phones says
We strongly urge you not to enroll at a street tent or booth, Penni. Too many problems have originated from those sites. Instead, we recommend that you enroll by phone or online.
Serena Amaro says
Why did my phone get discounted
Free Government Cell Phones says
We assume you meant to write “disconnected” instead of “discounted.” But either way, we are not able to discuss any details about your free government cell phone service because we are an independent website, not your service provider. You need to contact your service provider’s customer service team to get the answer to your question. Good luck.
Tony says
I have a freedom phone offered by T-Mobile its one of worse phone any one could have a couple of days ago I could not even call 911 I am disabled and needed an ambulance and phone would not let me call its junk phone and there getting money from our government for giving these no good phones I want to share with consumers beware of this phone because there thinking there free so give us junk I can’t afford a regular phone I am disable and live on afix budget like most of do I hope you read this comment Freedom phone BY T mobile o have tryed call them can’t get thru of course
Free Government Cell Phones says
Sorry to hear that, Tony. But please keep in mind that T-Mobile does not participate in the free government cell phone program. The best it offers is a discounted phone. To find a list of free government cell phone companies in your state, you can look here:
https://www.freegovernmentcellphones.net/states
Anonymous says
Budget mobile as far as I know is no longer existing. They have migrated their customers to…….. wha-what was that safe- whatever. Now, I have a friend here from that company who can no longer use the phone because of the SIM me lock code thingy as what she told me. Called the company and she was told to call budget to have it “released’ or whatever because it already has something to do with the phone. Do you have their toll-free number to call??
Anonymous says
PS. it is a phone locked to budget. If they do not have a contact number, where can we bring the phone to have it unlocked totally?? Or should we just follow Safelink’s (I remember) suggestion to purchase another phone (from them or unlocked) and have her account transferred??
Free Government Cell Phones says
Before you do anything, confirm that your friend is now a Safelink customer. Contact Budget customer service first, and then Safelink if you do not get the information you need.
Anonymous says
Yes, she is enrolled. We verified everything online. Just that, she cannot use the service of the phone.
Free Government Cell Phones says
Budget is still alive and well, but some of their customers were transferred to enTouch and others to Safelink. Your friend should have received notification of the switch.
The toll-free number can be found toward the end of the article on this page.
carianne weikel says
Tried applying to budget mobile but every time I do it says they are down for maintenance what’s going on with that?
Free Government Cell Phones says
Are you attempting to enroll online or by phone, Carianne? Whichever method you’re doing, attempt the other.
Angelita Gonzalez says
Hi im Angelita Gonzalez and im requesting a free budget moblie cell phone by mail i ready need this phone as fast and i as quick as possible please my address is 717 1ft St. Exeter, C.A. 93221 thank you for your time
Free Government Cell Phones says
You need to fill out an application and enroll in the program, Angelita. Budget won’t just send you a phone based on leaving this comment. Contact customer service using the contact info shown on this page.
Jennifer says
You guys no longer use this service to help people with low income to qualify for free service. So pathetic cuz I barely switched over to you! I was told to go back to a live event that I could not requalify over the phone. Thanks for nothing cuz now I don’t have a phone! Be aware people do not apply here!!!! Now go to In Touch Wireless.
Free Government Cell Phones says
There are strange things happening with Budget, but we have not yet been able to determine exactly what those things are. Readers report that enTouch has taken over some of Budget’s customers and Safelink has taken over others. But no one is talking.
Corrine says
I want to terminate my budget mobile account completely how do I do that?
Free Government Cell Phones says
Contact Budget customer service, Corrine. It should be a simple, painless process.
Douglas D Kittell says
how the the hell do you get a person and not a MACHINE YOU RIPOFFS YOU CAN NOT GET A HOLD OF YOU ? I’m 62 and can not get a hold of you RIPOFFS goverment garbage!!!!!
Free Government Cell Phones says
We are not the source of that rip-off government garbage you refer to, Douglas. We’re an independent website that has no affiliation with your service provider.
leonardo da sinchy says
to : Douglas D Kittell
OH my ! Your free service displeases you ?
What a dilemma . It must be so frustrating to keep getting a recording instead of a live person .
maybe you would prefer to pay for service like most adults your age .
You would then have a leg to stand on when accusing the service provider of ripping someone off .
bjb says
Leonardo, since the programs that help qualify people for the Lifeline phone program almost exclusively include seniors, the disabled and the working poor, I shook my head at the ignorant ludicrousness of your posting.
The disabled covered by this program are no longer able to work due to mental or physical disabilities. This includes a young man battling the symptoms of paranoid schizophrenia, a child born with symptomatic congenital heart disease, a 55-year-old-man beginning the last stages of Amyotrophic lateral sclerosis (Lou Gehrig’s Disease) or a woman paralyzed from the neck down by a terrible car accident.
Another group of people currently covered are our young soldiers, living with mental and physical injuries sustained while serving this country. Yes, they can qualify for full or partial VA benefits, but sometimes those benefits don’t go very far. This is where the “entitlement” programs come into play.
So you see, your comment, “You would then have a leg to stand on . . .” struck me as not only incredibly insensitive but also not very well thought out. The fact is: they may very well not have a leg to stand on…literally. And you sir are the epitome of what is so terribly wrong with America now. You better pray your healthy lovely life remains that way.
Free Government Cell Phones says
Wow. Well said, BJB.
MM says
Just wanted to thank you for this info/website.
Lots of useful information!
Much appreciated 🙂
Free Government Cell Phones says
It’s always nice to know our efforts are appreciated, MM. Thanks.
Monica Nicole Fletcher says
Tryling to report a lost government phone in Shreveport, LA, what number do we call to report this.
Free Government Cell Phones says
Here’s an article that tells you what to do in case of a lost, stolen or broken phone:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Sequonia Morris says
I want to switch my lifeline to another company how can I do that
Free Government Cell Phones says
Here’s an article that tells you everything you need to know, Sequonia:
https://www.freegovernmentcellphones.net/how-to-i-switch-lifeline-phone-companies
jeri says
I have budget Mobil now, while I appreciate the phone very much, it is very small and hard for me to read or use because of a disability I have. my daughter was wondering if there is a phone I can upgrade to or if she can purchase one for me that could connect to budget mobil? if so what kind of phone would I need to get?
Free Government Cell Phones says
Here’s an article that tells you about the smartphone upgrade policies of all the leading free government cell phone companies:
https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones
As to what kind of phones will work with Budget, it’s very smart of you to ask upfront, because not all phones are compatible with all cell networks. You should speak to customer service or tech support before you purchase any other phone just to make sure you don’t get one of the incompatible ones. You can also check out the following page from the Budget website that shows the makes they support:
http://www.budgetmobile.com/phones/manuals.cfm
Idris Muntaqim says
I used to have Budget Mobile as my mobile network on my smartphone. But now I don’t have Budget Mobile as my network anymore. Could you please tell me how I can get Budget Mobile as my mobile network again? Thank you.
Free Government Cell Phones says
That’s an interesting question these days, Idris. Why? Because NO ONE seems to know what’s going on with Budget. Some of its customers have been switched over to enTouch and others have been switched over to Safelink, but no one at any of the companies is saying why.
Lissa o says
Are there any free phone booths in tulare California today? Zip 93274
Free Government Cell Phones says
We strongly urge you to enroll for your free government cell phone by phone or online. The street tents and booths have been the source of so much fraud and abuse that we no longer endorse enrolling at any of them.
Tanya Benson says
how do i participate giving away free cell phones
Free Government Cell Phones says
Interesting question, Tanya. Most of the free government cell phone companies hire outside companies and those subcontractors hire people to work in the street booths and tents. In other words, you probably can’t get a job distributing phones by applying at the Lifeline Assistance companies. Here’s an older article we ran that tells you how to find those jobs. It may be old, but it’s still valid:
https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones
Barbara edwards says
How do I get a cell phone free
Free Government Cell Phones says
Start by reading this article, Barb:
https://www.freegovernmentcellphones.net/basics/how-do-i-get-a-free-phone
Bobby says
Why can’t I get internet? Called and bought data3 weeks ago! Still nothing!
Free Government Cell Phones says
We have no idea, Bobby, because we are not Budget Mobile. We’re an independent website. You’ll need to contact Budget’s customer service team to solve your problem.
Richard says
Cant get a hold of a store or anyone online or by phone. Out of minutes.
Free Government Cell Phones says
Have you tried calling 6-1-1?
Alok Chandra mallik says
Hello sir I am Alok from India. I want to know how to get a free cell phone. Plz replay me in this mail *****@gmail.com
Free Government Cell Phones says
Please clarify something for us, Alok. Do you currently live in India? This offer is only good for residents of America.
JUDITH HOLSHOUSER says
I signed up for Budget Mobile thinking it was unlimited talk/text with 500 mb of data. Don’t believe it. After looking at the account after being approved I am limited to 500 minutes and 500 texts NO DATA. Seems that the unlimited talk/text and data is for Tribal members only. Very disappointed that the information does not spell that out. I never would have signed up with Budget.
Free Government Cell Phones says
According to your email address, Judith, it appears that you live in Oklahoma, so we’re going to answer your question based on that assumption. Here’s what the Budget website says it provides to Oklahoma customers:
____________________
All Oklahoma Budget Mobile LifeLine Eligible Customers Receive:
FREE SMART phone
Unlimited FREE minutes every month automatically
Unlimited FREE texts every month automatically
500MB FREE data every month automatically
_____________________
So it appears that you should be getting unlimited minutes and texts. We recommend calling 6-1-1 to speak to customer service about the missing minutes.
Gina Martin says
I signed up too, AND I still haven’t received it.
Free Government Cell Phones says
There’s something odd going on with Budget, Gina. Many of our readers from around the country have left comments saying that their Budget service has been taken over by different Lifeline companies. Clearly there is something going on, but oddly enough, there has been zero news on the subject.
Dian says
Can I get a l Life line service on my old phone number if it is active at the moment and wich company will do it?
Free Government Cell Phones says
Theoretically, every Lifeline company will allow you to use your current phone number, Dian. When you apply, you need to say you want to “port over my current phone number.”
Roberta Kerr says
The box says that there is not Lifeline Service in my area. I have Lifeline service for my landline. I live in the San Francisco Bay area. I’ve looked at all the plans you have listed and find it hard to understand why there is no service in my area. So what now?
Free Government Cell Phones says
Plans and coverage areas change all the time, Roberta. We would suggest that you call each of the service providers who “supposedly” offer service in your area just to find out if things have changed.
Dave says
How about disabled US ARMY VETERANS?
Free Government Cell Phones says
Yeah, Dave, we hear you. Nobody deserves this program more than disabled vets. Unfortunately, “vet” is not something that qualifies you for this program. Do you qualify based on income or participation in one of the other state or federal assistance programs? You can see all the ways to qualify here:
https://www.freegovernmentcellphones.net/basics/qualify
And before we forget, thanks for your service. We appreciate all you sacrificed for the rest of us.
Jeffrey Villela says
I was a budget agent through wcms. I was under the impression that budget was no longer in Texas. are budget phones being offered in Texas still? If so I would love to work for the company my email is Power****@gmail.com
Free Government Cell Phones says
Yes, we plugged in a zip code near Dallas and the Budget website accepts it and brings up an application.
connie says
I need minutes added to my got phone 207 313****
Free Government Cell Phones says
Go to the Budget Mobile website. At the top of the page you’ll see “Add Minutes.” Click on it and you’ll be given a huge number of additional minute plans.
Donald Ray says
FYI: I live in Las Vegas Nevada, and I had Budget Mobile. And I just learned that they dumped a lot, if not the majority of their customers on SAFELINK wireless. And to make matters worse, no one was taking calls or answering questions
I.E. As a Budget customer, to get your balance you call 611 from your phone. But when doing so, I was overly suspicious when said calls were routed to Tracfone. Go to there website and you will probably find their system is still down for maintenance (longest in history). No, they were dodging irate customers, like me. If you have questions you may call me at 702-636-****
Free Government Cell Phones says
Budget’s website works perfectly for us, Donald. Perhaps it was just experiencing an outage when you attempted to contact them. And there’s no reason to be suspicious when you’re routed to Tracfone when you’re calling Safelink, because Safelink is owned by Tracfone.
Ryan Bashaw says
Im having a huge issue with budget mobile phone, im not able to make any calls or receive any texts messages at all! Im starting to get pissed off and i have important calls to make, can some one please help me
Free Government Cell Phones says
Have you spoken to Budget’s customer service or tech support teams, Ryan? That should be your first step.
Angelina says
I am having the same problem. No calls or texts in or out. I have very important calls to make. I was planning on going and buying a tracfone. Will my SIM work?
Free Government Cell Phones says
We just had another thought for Angelina and Ryan and anyone else in the same boat. Many of Budget’s customers have been transferred over to Safelink and enTouch. You may want to contact customer service at Budget just to find out if your account was one of those that was transferred. It’s always possible that your notification somehow slipped through the cracks.
Chris jones says
Can i buy a cdma phone and use budget moblie sim. gf has q link…will either of these work?
Free Government Cell Phones says
It all depends on the make and model of the phone and whether it is compatible with the Budget network. The only way to get your question answered accurately is to talk to Budget customer service to discuss the issue and get official word on your potential new phone.
Cindy Shook says
WHY CANT PEOPLE IN NC THAT HAVE BAD VISION THAT CANT AFFORD TO GET GLASS PRESCRIBE TO YOU CAN NOT GET A FREE PHONE WITH TOUCH SCREEN OR BIGGER NUMBERS TO SEE
Free Government Cell Phones says
Check out this article, Cindy. It tells you the smartphone policies of each Lifeline Assistance company:
https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones
You might also be interested in this article that tells you the hearing/vision/voice-impaired policies of all the leading Lifeline companies:
https://www.freegovernmentcellphones.net/government-cell-phones-hearing-vision-speech-impaired
Gen says
How can I change my cell phone number?
Free Government Cell Phones says
Easy peasy, Gen. Just call your service provider and request a new number.
Teneille McDaniel says
Trying to send proof but don’t have a number to budget to text proof help please
Free Government Cell Phones says
We do not believe you can text your information to Budget? Here are the methods that Budget’s website calls out:
PLEASE SELECT THE METHOD YOU WILL PROVIDE US WITH YOUR PROOF.
Detailed instructions will be provided after your order has been submitted.
You can submit your proof now (This will get your order processed immediately)
UPLOAD – Upload an electronic copy
WEBCAM – Take a picture with your webcam
Or you can submit your proof after you place your order (order will not be processed until we receive your proof)
MAIL – We will send you a Postage Paid Return Envelope
FAX – Fax a copy to us
EMAIL – Email us an electronic copy
MOBILE – Take a picture with your phone and send to us
Claudia Reyes says
Hi I just attempted to apply for a phone through your company, I qualify for the phone and I am receiving an error message stating that it’s not able to validate my application.
Free Government Cell Phones says
Not “our” company, Claudia. We’re an independent website that’s not affiliated with any of the Lifeline Assistance companies. You’ll need to contact your service provider directly.
Tyler says
How do I install a hotspot
Free Government Cell Phones says
Do you have the necessary gear, Tyler? If so, Google the make and model of your gear and the words “User manual.” Once you’ve found the user manual, follow the directions.
Melody says
Why do we have to wait so long on receiving a phone? I used to be safe link and only waited a week to receive a phone! I think that is ridiculous. Also no one has told me if my phone has been shipped it just gave me a confusing email! The email said sending phone! But when I open it it says something entirely different! What is this about?
Free Government Cell Phones says
Only Budget customer service can answer those questions, Melody.
Kimberly morris says
I filled out an app and I was told u was eligible and that my phone will be sent to me withing a week or two but I have yet to receive the phone and it has been over 2 weeks what should I do
Free Government Cell Phones says
If it’s only been two weeks, you should wait another week or two. Most free government cell phone companies tell customers it will take two or three weeks to receive their phone. In reality, readers tell us it usually takes three or four weeks.
Jamar says
How can i change my number
Free Government Cell Phones says
Very simple. Call your service provider and request a new phone number.
Jennifer walker says
My phone won’t activate it keeps saying it can’t and to call customer service.
Free Government Cell Phones says
Do as it says, Jennifer.
Kay says
How do I locate a cell phone rep near me?
Free Government Cell Phones says
You shouldn’t. There have been far too many cases of fraud connected to the street booths and tents. We highly recommend applying for your free government cell phone online or by phone. You can find a complete list of service providers in your state here:
https://www.freegovernmentcellphones.net/states
Porche says
I locked myself out of my phone
Free Government Cell Phones says
In that case, you need to read this article, Porche. It will tell you how to get your phone working again:
https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it
Jena says
Sim card is locked
Free Government Cell Phones says
Read this article, Jena. It tells you how to solve that problem.
https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it
Steve Gaghagen says
I’ve run into this problem with multiple companies and wonder if you have a “workaround”? I live in a rural area of California where no mail is delivered to homes. EVERYONE receives mail in a PO Box. Because of this, my physical address … where I’ve lived for 30 years now … is not listed in the USPS database. 3 Companies have told me they are fine with shipping to the PO Box, but will not accept my account as my physical address is “invalid”. Any suggestions?
Thanks,
Free Government Cell Phones says
This is a real roadblock to consumers and a flaw in the system. We don’t hear about this issue often, but this is certainly not the first time we’ve heard it.
Unfortunately, Steve, we do not have a workaround for you. We are unaware of any solution. But if any of our readers know how to solve the problem, we’d love to hear about it.
Courtney says
I had a free phone with Q Links and my 13 yr old son used it. But recently he moved back to his Dads and took the phone with him, so now I don’t have a phone. Can I somehow fill out for a new free phone?
Free Government Cell Phones says
You’ve caused yourself a real problem by giving the phone to your son, Courtney. First of all, he’s ineligible now that he doesn’t live with you. Second, you cannot get another free government cell phone because you will show up in the government database as already having an account.
The easiest solution is to cancel your current account and reapply with a new service provider. Here’s an article that tells you how to switch providers:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Evererr A Musk says
I’m having a problem with my phone again there’s NO network I can’t even purchase extra minutes or text. I have no way to get intouch with Budget keeps coming up no network available? Any clue please get back to me .
Free Government Cell Phones says
Is Budget your service provider, Evererr? You can find Budget’s contact info toward the bottom of the article on this page. If you can’t contact the company by phone, try to contact them via their website.
Mike says
The Oklahoma unlimited plan apparently only works in certain parts of Oklahoma.. Otherwise, it’s still the 500 Talk/Text.. I asked Budget Mobile to update their website, let’s see if they do it..
joshua stutz says
how can I check my available minutes on my verykool s4005 phone? and is it unlimited texting?
Free Government Cell Phones says
Budget offers unlimited texts in California only. We are unable to tell you how to check your minute balance – only Budget can do that.
nick villa says
I did not receive a instruction manual with my phone. how would II get one?
FreeGovernmentCellPhones.net says
You’ll find it here:
http://www.budgetmobile.com/phones/manuals.cfm
Andrea johnson says
I can’t call anybody on my phone
Free Government Cell Phones says
That’s unfortunately, Andrea. You should call your service provider to get a replacement.
Darnell motley says
My phone was lost on yesterday, I would like to have my calls forwarded to 213 296 ****. My email in Mone8778@*******.com. or contact the number above. Please do not deactivate device. This is my primary contact and business phone. I would at least be able to check voicemails. Thanks
Free Government Cell Phones says
Your phone will not be activated as a result of a comment left on this website, Darnell. Here’s an article that tells you what to do in case of a lost phone:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Tyree wright says
How do I receive my sim unlock code
Free Government Cell Phones says
Read this article, Tyree.
https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it
Heriberto salcedo says
I went to ulock my phone is verykool s4005 Budget mobile
Free Government Cell Phones says
This is your lucky day, Heriberto. We just ran this article that tells you how to solve your problem:
https://www.freegovernmentcellphones.net/what-is-a-puk-code-and-how-do-you-find-it
arthur scherr says
how do I get a manual that is big enough to read ?
Free Government Cell Phones says
Look it up online, Arthur. Google your phone’s make and model and “user manual” and you’ll find the manual.
La Tika Murrill says
My BudgetMobile Blackberry is having an App Error and I need another one. Is there any way that I can apply and have it mailed to my home through online?
Free Government Cell Phones says
Contact Budget’s customer service team online or by phone. Here’s an article that will tell you more about upgrading to a smartphone:
https://www.freegovernmentcellphones.net/which-lifeline-cell-phone-companies-offer-smartphones
Jaime says
I want to use the same phone and phone number I already have with ReachOut. Can I do that?
Free Government Cell Phones says
The same number for sure. Just make sure you tell the new company that you want to “port your number.” That will assure that you get the same phone number.
You can probably get the same phone, but you should discuss that with your new service provider’s customer service team before you apply just to make sure.
Karen Jett says
How do I get low income free cell phone I really need one for my health reason?
Free Government Cell Phones says
Follow these simple steps:
1. Start on our home page — FreeGovernmentCellPhones.net. Read the home page.
2. Then click on the “Do You Qualify?” Link also at the top of the page to find out if you qualify.
3. If you doqualify, click on the “States” link also at the top of the page. Click on your state to find a complete list of companies offering free government cell phones in your state. Click through them all to find a company and plan that works best for you.
Good luck, Karen.
Angela Looper says
Is there any way to unlock the mobile hotspot feature on a Verizon/ Budget Mobile phone? I really need internet access on my laptop for medical reasons. It is how I stay in contact with my doctors at UCLA, as it is not all mobile friendly.
Free Government Cell Phones says
Here’s one way to find out: Google your phone make and model and “user manual” and you’ll probably find the info you need. Good luck.
Terry DeWitt says
You gave this person a “COP-OUT” answer. If you dont know, just say so!!!
Free Government Cell Phones says
Hey, you pompous ass, it’s not our job to answer every conceivable technical cell phone question everyone comes up with? This website specializes in the Lifeline Assistance free government cell phone program, not the technical aspect of every damn cell phone on the market. You’re not just a complete moron, you’re a rude complete moron. If you think you can do a better job, go start your own website where you can answer every random technical question people come up with.
Jean says
Broken screen. How can I get a replacement part?
Free Government Cell Phones says
Check this article that explains the policy of each of the free government cell phone companies:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Erica says
I would like to get my grandmother, who is 89 years old a free cell with unlimited talk time. She doesn’t need text because she doesn’t know how to text. Can I get that for her for less than $20 monthly?
Free Government Cell Phones says
Unlimited plans are available in California, Oklahoma and Alaska, Erica. Other states offer fewer minutes/texts. Click on our “States” link at the top of this page. Then click on your own state to find a complete list of service providers available to you. Click through them all to find a company and plan that works best for you. Good luck.
Starleene says
I want to change my phone number for a new one
Free Government Cell Phones says
Call Budget’s customer service team and ask how to do it.
Monica Reese says
Where is a kiosk location open to night in Stockton California
Free Government Cell Phones says
Most companies don’t print a list of locations nor times, Monica. That’s because most of the vendors are independent contractors who operate on their own schedules. But even more important, we do not recommend signing up with a street vendor because there have been too many problems with fraud and identify theft. Instead, we recommend that you enroll by phone or online.
You can find a complete list of California service providers by clicking on the “States” link at the top of this page. Then click on California. Click through all the states to find a company and a plan that best fits your needs.
Erika says
I’m looking for a company like reachout wireless, they used to be with Verizon and have good reception where i live. Which would you suggest?
Free Government Cell Phones says
We don’t know where you live, Erika, but our answer would be the same wherever you live. Click on the “States” link at the top of this page. Then scroll down and click on your state. You’ll find a complete list of service providers in your area. You may then have to contact each of the companies to ask which national network (or networks) they use. Good luck. The ReachOut shutdown has left a lot of customers like you in the lurch.
jeffrey meador says
received a lifeline from budget mobile, any idea as how to activate it?
Free Government Cell Phones says
You need to discuss this with the Budget customer service team by phone or online.
C Lewis says
I am a disabled Marine on federal and state programs, Gov housing, medicaid food assistance etc… Are these programs for phone life service available now April 2016? Thank you Lewis.
Free Government Cell Phones says
Thanks for your service, C Lewis. We appreciate everything you sacrificed to keep the rest of us safe.
Yes, the free government cell phone program is alive and well in 2016. Click on the “States” link at the top of this page to find a comprehensive list of companies offering the program in your state. Click through all the companies to find a plan that’s best for you.
Good luck.
Elledelle says
All posters should be aware- here in Lis Angeles- you literally have to roam the streets to find FREE PHONE tables oitside of Dollar Stores etc. To get a phone and service sameday. Only in Ohio can you go into a Kroger store.
Orherwise you must wait 3 weeks to get thw form. 3 weeks to get approved. 3 weeks or more to have cell provider mail you a phone.
If you download form online. You can ONLY FAX – pat fees licallt here is $2 per page $5 for cover. Rhen when the fax # is found to b notworking – as with assurance today- you do NOT get refund of yor $11plus 9% sales tax…
But even then 6 weeks to verify and reveive phone.
Then you contact provider to start your cell service- you must wait 24 hrs to charge new phone and diall 211 to most providers.
3 months but then it is all free…
Elledelle says
Budget Mobile and Safelink CA demand you have a residential address. NO PO BOXES allowed
Tip- i found u can write out the usps physical address and put SUITE. -box# here-
And it works.
More discrimination if you are homeless…
Free Government Cell Phones says
It’s not just Budget Mobile and Safelink that do not allow PO Boxes to be used. That is a rule that applies to All free government cell phone providers. Any company that allowed a PO Box to be used could be accused of fraud by the FCC.
We can certainly see your point of view that it is discrimination against the homeless, but we can also see the government’s position that it would encourage fraud and abuse.
But we’ll give you credit for a great idea — using the post office address as your home address and calling your PO Box number a suite. It’s probably not legal, but we have to give you points for creativity.
Lisa says
Can I send an email to a budget mobile cell phone? Like, 1234567890@budgetmobile.com? What would the address be, if any?
Free Government Cell Phones says
Please clarify. Are you saying you want to send an email to Buget Mobile? If so, the general email address can be found on this page. Or are you saying that you want to send an email to a Budget Mobile cell phone owned by someone else? In that case, it would only work if the other phone is a smartphone and we have no idea what that other person’s email address is.
Scott says
Where. Can I get a. Phone in San francisico?
Free Government Cell Phones says
You can find a complete list of free government cell phone providers by clicking on the “States” link at the top of this page. Then scroll down the page and click on California. We would advise you to click through all the companies to find the best plan for your needs. Good luck.
Star says
How old do you have to be to get a free phone?
Free Government Cell Phones says
Old enough to vote, old enough to get a free government cell phone. In other words, eighteen.
Donna miller says
I had one but gave it to my father to use an he is still using it can I please get another phone for my use
Free Government Cell Phones says
You have a problem, Donna. If you apply for a new phone you will be turned down, because the government’s national database will show that you already have one free government cell phone. The only thing you can do is get your original cell phone back from your father, then have him apply for his own phone (if he qualifies).
Monica Chavez says
What is my status on my application
Free Government Cell Phones says
We must admit that we sometimes gets tired of posting this response: We are not Budget Mobile. We have never been Budget Mobile. We will never be Butget Mobile. We are an informational website that is 100% unaffiliated with Budget and all other free government cell phone companies. If you want To know that status of your Budget application, contact Budget by phone or by email. They will not respond to a comment left on this website.
Donnie says
My uncle has a phone. Can he use your service with a LG phone from Verizon? And, do you offer a phone with a slide-out keyboard for better texting. He cell-phone challenged and we’d like to make it really easy for him.
Free Government Cell Phones says
It all depends on the model of the phone, Donnie. Most of the Lifeline Assistance companies — including Budget — allow you upgrade to smartphones. They change models of phones quite often, so it’s impossible to tell which phone your uncle could get. Check the Budget website to see what they list at this time.
One other piece of advice: Click on the “States” link at the top of this page. Then click on your state’s name. You will end up on a page that tells you every free government cell phone service provider in your state. If Budget can’t get your uncle what he needs, maybe one of the other companies can. Click through them all to find the plan that best fits his needs.
Amanda Mara says
Where do I send photos of my proof
Free Government Cell Phones says
Click on the Budget link on this page. You’ll find a link to the company’s website.
Holly Koch says
My service was shut off and recently i had moved back to Palmerton pa. I have no way to contact any one and i was wondering if i can get my phone turned back on with the same number over the internet or if i can get a different number?
Free Government Cell Phones says
Assuming that you are still eligible, you should certainly be able to re-start your service from your new home. It’s doubtful, however, that you can get the same number.
Catherine Arnold says
Your telephone is not functioning correctly. The screen does not respond to my touch. It’s frozen in place. How do I get rid of it and get a telephone that works everyday ?.
Free Government Cell Phones says
“…does not respond to my touch…frozen…how do I get rid of it.” Sounds like a bad marriage.
You’re on the Budget Mobile page. Scroll down to the lower part of the article and you’ll find contact info for Budget. Get in touch with its customer service team by phone or online.
Karen ringholz says
I need a phone now I send for one but I haven’t receive nothing yet can you help
Free Government Cell Phones says
We would suggest that you contact Budget Mobile’s customer service team to ask about the status of your application. Something may have slipped through the cracks and you need to find out what’s going on.
jeffrey meador says
What network do these phones use
Free Government Cell Phones says
Budget is available on Verizon, TMobile and Sprint networks. That’s good news because it allows you to pick the strongest signal at your area.
ellie says
budget cant put the mins: I paid$ for off there web page and keep jerking me around. sad thing this phone is to help me get a job so I can get off snap. but how can I if my phone that the gov: gave me and the mins: I paid for don’t work .
Free Government Cell Phones says
Damn good question, Ellie. Taxpayers should appreciate your efforts. We wish you well.
Alejandra Rosaly says
I want to know where I apply for be one of your cell phone providers, I want to help to complete submits here in Puerto Rico. I’m available, please contact me, thanks!!
Free Government Cell Phones says
Hola, Alejandra. You need to contact Budget directly via phone or online. You can find the company’s contact information on this page. Good luck.
Nicole Modar says
I m waiting for app in mail. Fpr like 3 weeks now…
Free Government Cell Phones says
How about just going online to the Budget website and filling out the online application.
Regina says
I have read your replies and each one says you aren’t really able to help because you aren’t the cell phone provider. So who are you? If you are an advocate… Are you listening? If you are a consumer resource center…are you helping? If you are holding service industries accountable for evidence based outcomes ..are you collecting this data? There is alot of good in services done poorly and the poor get blamed and more marginalized while someone is getting paid for a lot of cheap electronics. I know that in our area the people managing apartments make 22k for 149 apartments as they contract ..not countinf rental. Hmmm. Why are these phones so bad and why is data free at McDonald’s if it hotspots are so costly. You know who calls anyone anymore. You get a job through websites and emails only. Have you tried getting one without a way to be contacted that is reliable? These phones hurt reputations and burn you when you least need it and everyone thinks you are lucky. Yes indeed it is free and beggars should be happy but then say it for what it is. A bandaid that works with no other service as they all together play whack a mole with your life as they fraudulently say they are meeting evidence based outcomes that promote wellness and inclusion. Let’s get real some do gooder who has never met a poor person or has never done life with people for reals feels good without any data to see if they did any good and the anti have ammo that those in need take without changing. The poor get the sort of help that sort of promises but sort of just is another way to be marginalized and left out of the discussion. Unless their phone works and they have data.
Free Government Cell Phones says
FreeGovernmentCellPhones.net is an independent website dedicated to providing low-income Americans with the information they need to navigate the often confusing world of the Lifeline Assistance program. It was the first website created especially for this purpose and remains by far the largest in the category. We’re sorry we do not meet your definition of what we should be and what we should do.
Erin says
I’m sorry you have to deal with people who do not understand (or demand you be something you are not and get them answers to issues that you have nothing to do with) the purpose of this site and who Free Government Cell Phones is. I believe some people are just internet illiterate but others are just being rude and ignorant and not reading your website description.
I myself find your site extremely useful as a REFERENCE site in learning about the various Lifeline services available and thank you for continuing to maintain this site.
(do not require a response just wanted to send you some positvity 🙂 )
Free Government Cell Phones says
Thanks, Erin. We appreciate your support. We do everything we can to help our readers get the benefits of the Lifeline Assistance free government cell phone program.
Dreary Drea says
I too wanted to thank you for the awesome service you provide, especially considering all the updates and changes that are constant with all these providers. You take a lot of time, effort, and I’m sure financial resources as well to provide this freely to us. You also take the time to respond to almost every comment, even the tedious ones that you’ve already answered hundreds of times. I agree with everything Erin said, I suppose most people make assumptions before taking the time to read or research and therefore have expectations of you that aren’t applicable. I can’t imagine responding to all the misinformed, ignorant, and rude comments you must get and I know providing this service is a thankless job. That’s why some of us also want to take the time to acknowledge the resource you provide and the attentiveness to maintaining it and thank you for doing so.
Free Government Cell Phones says
Your comments are much appreciated, Dreary. We work very hard to help needy Americans get the benefits of the Lifeline free government cell phone program and it’s nice to know there are people out there who appreciate our efforts.
Regina says
Oh my gosh NOW you say check around ! Why is this so much guess work. You do realize I don’t have a great phone, limited internet and a need. Can’t there be a website with an up to date grid of who is doing what in which county in California. The state web page is just as vague and basically so are the companies web sites. So I’m poor I need a phone I need help not to make a bad choice. Maybe I am not just looking for the most free maybe I am hoping for a good product that will work so I can get myself back on track. Does anyone care that some people do not want to be in the ditch forever and a unreliable phone is the kiss of death relationally.
Free Government Cell Phones says
This website helps thousands of low-income Americans every day, Regina. Because we are the nation’s leading authority on the Lifeline Assistance free government cell phone program, many of those people assume we are the organization that hands out the phones. What else could we possibly do except explain to them that we cannot solve their problems because are NOT affiliated with those companies, and tell them who to call?
Neat says
I have read Regina’s comments and I agree with her. Your company emailed me. It is your company that suggest with your email and what I have read here that you are some sort of consumer advocate. Regina’s concerns are legitimate. I feel blessed that the government sees the importance of all of it’s citizens having a phone line and data but now that I have received service from two of these companies the government has contracted with I am quite frustrated. Yes it is free but I to pay taxes just like everyone else in this country so it is important that we all be treated fairly even when it is so called “free”. In both cases my service is very poor. The first company “Assurance” the coverage area was very limited and basically no data service. This current service I am with the service area is a bit better but text are often dropped along with calls if the person on the other end can hear me at all. There is data but it is worst than the old dial up internet. The phone is incredibly difficult to use. Many of the functions just don’t work and there is not even enough memory for the phone to operate even when not in use. I have considered going to one of the other companies but just like this one I couldn’t take my phone number with me. This causes a lot of problems. California law allows consumers to take their phone numbers with them. Assurance allowed me to use my old Tmobile line but this current company wouldn’t. They claim the California law does not apply to this service because it is Federal.
My point in all this is, if you are a consumer advocate than your response to this young woman is quite weak and concerning. She is asking you if you are a consumer advocate that you advocate and bring these issues up to the Federal government so that these companies and the Federal government will do what this law was intended to do….serve the people.
Dreary Drea says
This website is a resource provided with the details of all the various Lifeline phone providers in all of the various states and is updated with the service details they provide. It is a free resource provided and maintained by someone who has nothing to gain but by providing a resource that is helpful to many because it provides all these details in one space instead of navigating through all the Lifeline provider webpages, if they have them and if you can find them. You should be the consumer advocate if you believe this is needed, or maybe Regina. The person operating this website is already providing a service many find helpful and cannot do everything for everyone. Again, you guys are making assumptions about what this website is and what you personally believe it should provide and are ragging on someone for going out of their way to do something that may not provide answer you’re looking for but does have the answers many others are looking for. Also, you called FreeGovernmentCellPhones a company, which it is not. Nothing is being sold, information is being collected and collated into one, easily navigated spot for basic information and comparison. If you think more should be provided, then you should do it yourself and stop putting your personal expectations and wants on a person that doesn’t owe you or anyone anything and is in fact only trying to do what is in their scope and availability to help. If this isn’t the resource you want or need, then this place isn’t the answer or information you were looking for and you should probably move on in search of it elsewhere. I am not trying to be rude, I just can’t imagine how exasperating it must be for the moderator to read these constant, thankless complaints about not doing their job right when it is neither their job nor intention to provide what you’re asking for.
Free Government Cell Phones says
Wow. Thanks, Dreary. You made our day.
Julie stevens says
i need a cell phone asap!!im on food stamps ssi and medicaid please send me one i cancelled qlink they want to charge me 25dollars for a cell phone that had a malfunction that wasnt my fault!!!###call me a. 214-900-****
Free Government Cell Phones says
You must speak to Budget’s customer service team by phone or online.
Regina says
I feel for you. It is like when I was asked to take a voucher an hour away on skid row or sign. I prefer to remain homeless. Lol sucks needing help but if it is given it really should help
Brenda Hall says
I will be reporting your service to the Public Utility Commission. It has been over a month and I still have not received a phone and you had my shut off. I am going t9 post on Facebook to see how many other people you have ripped off and left without a phone.
Free Government Cell Phones says
Brenda, please be aware that this website is not affiliated with Budget Mobile nor any other free government cell phone provider. In other words, the comment you left here will not reach Budget.
Leslie says
How can I find out which carriers service my area? I’m pretty sure Virgin Mobile does not work where we live.
Free Government Cell Phones says
Virgin Mobile is not a free government cell phone provider. You can find a complete list of companies that offer the program in your state by clicking on the “States” link at the top of this page, then clicking on your state.
Make sure you review each of the companies to find out which one offers a plan that suites you best.
Rebecca Swanson says
Do you cover the Tuolumne County CA. are? We live in Sonora Ca. and the only coverage we get here is either AT&T or Verizon.
Free Government Cell Phones says
The foothills of the Sierra Nevada mountains are beautiful, but have real problems with cell service and reception. To get an accurate answer to your question, you must call Budget’s customer service team. Good luck.
Patricia says
I applied and received a free phone St a DES office on the box it says Budget Mobile but it got stolen my number is
623 200 1484 could someone please help me
Free Government Cell Phones says
You must call Budget’s customer service department immediately. They will explain their “lost or stolen phone” policy.
Zenaida Melany says
I would like to apply for your free PHONE AND PLAN offer of unlimited talk and text. I’m currently receiving ssi. My zip code is 95843. How do I apply.
Free Government Cell Phones says
There are several companies offering unlimited talk and text in California. You should check them all before deciding on a particular company, because they each have different policies that mah appeal to you above and beyond the unlimited talk and text. You can find a complete list by clicking on our “States” link at the top of this page.
Diane says
Where will I find a Budget Mobile store near El Cajon, CA. The old store is closed and I need to find one close to me.
Free Government Cell Phones says
Budget also has several stores in San Diego, Oceanside, and Chula Vista. To find more info, go to our Budget page. Look at the top of this page and click on “Providers” to find more info on Budget.
Randy says
How do I cancel my budget mobile phone?
Free Government Cell Phones says
Contact Budget’s customer service department. You can find the contact info at the bottom of the article on this page.
Jessena Cervantes says
How can I cancel my phone service and change my number and receive a new samung mobile?
Free Government Cell Phones says
Wow. A lot of questions, Jessena. But we need a little clarification on your question. Do you want to switch providers or just get a new phone and number from your current provider?
David Balyan says
I want to transfer my land line number to my new BudgetMobile phone. When I called the so-called customer service number I chose the “technical support” option only because it seemed to be the only option on the menu that would allow me to actually speak to a person. After being put on wait for half an hour a recording came on telling me to hang up and someone from BudgetMobile would call me back. Needless to say, that didn’t happen. I need you to provide me with a number different than the customer service number that is on your online site.
Free Government Cell Phones says
How about if you write a letter to the president of the company. Sounds crazy, but it works. About a dozen years ago, I (the Editor) had an ongoing problem with DirecTV. The problem lingered for nearly three years and no one seemed to be able to solve it. I wrote a polite, but angry letter directly to the president of DirecTV. About a week later I got a phone call from his assistant, who told me she had been directed to get my problem solved ASAP. Sure enough, the problem was fixed within a matter of days. We usually tell readers to ask to speak to a supervisor, but this may be a case where you should go even higher.
Trisha Walker says
MY SCREEN IS BLANK AND CANT GET TO CONTACTS…I WANT TO TRANSFER MY NUMBER TO MY NET10 PHONE…
Rudy says
Is this a part of t moble ? And does the cell phones used slim card s?
Free Government Cell Phones says
No, Budget is not part of T-Mobile. Unfortunately, we do not know which phone you have and, therefore, cannot answer your tech question. If you are a Budget Mobile customer, call its tech support department.
Vanessa says
How do I set up voicemail? Or how do I check my voicemail?
Free Government Cell Phones says
Call Budget Mobile and ask for their tech support department.
Israel says
Israel. Can i upgrade my phone
Free Government Cell Phones says
Most, but not all, free government cell phone companies do offer phone upgrades for a relatively small extra fee. Call your service provider’s customer service department to see if it makes them available.
Indira Rios says
Can i change the number
Free Government Cell Phones says
Talk to customer service at your service provider.
barry says
Can I add data to my budget phonec
seth says
How do I find out my sim unlock code??
Free Government Cell Phones says
Contact Budget directly.
Catherine Christine McCormack says
Id like to know why there is no space on my phone for any apps? The only apps are ones that came with the phone and some of those are useless. And of course there is not an sd port.
Free Government Cell Phones says
You didn’t mention what brand and model of phone you have. But the only way to get answers to your question is to speak to your service provider’s tech support department.
America Figueroa says
I took the SIM card out and put it on an unlocked phone and it didn’t work…..
Cindy Sancinito says
Can we pick our cell phone what if we don’t like the phone we get what do we do send it back to you
Free Government Cell Phones says
With most (but not all) companies, first time customers are sent cell phones chosen at random from a long list of manufacturers. With most (but not all) companies, you can upgrade that phone for an extra charge. You must contact Budget to find out if they follow that procedure.
Myrna says
Where do i go and get a phone where are the locations in Apple Valley CA.92307
Monica says
How to apply
gerald says
Budget mobile is the biggest pile of crap ever. Takes forver to get through to anyone and they send you to the Philipines and the people there can barely speak English and talking to them is like talking to a computer.
And if you have any problems on the weekend then forget it they’re closed. Goddamn this phone company sucks !!!!!
robert nichols says
No profanity please.
Louis Silva says
Thanks for me I’m Louis nick Silva I’m waiting for my phone its being mailed to me my provider on Friday
Damarrea says
I am mad! I tried to buy more minutes but you guys took money and I want it back.
Jerry Allen says
I need to find a lifeline cellphone provider who issues phone with a SIM card, are you the right provider… Assurance Wireless was my go to…Now I need to find someone else…I plan to use my unlocked android that requires a SIM CARD. I DO qualify for a lifeline. Please let me know asap.
Jean Hanson says
Jerry
As I have found out not all lifeline companies will use just any android phone…I have found out that Access Wireless you can bring your own phone but it must be a boost mobile or sprint. So you might want to just pick on of the lifeline companies and call and ask them as to what phones are compatible with there system.
jean
vivian says
Hello my name is Vivian , I have a government free cell phone how do I go about add data to my phone
Jean Hanson says
Hi Vivian you will need to check with the lifeline company you are with not all allow you to add data. My friend HAD QuickLink they wouldn’t allow her to add data to the phone even though the phone was a really nice newer android ZTE.
leslie plumb says
hi I have a free lifeline government android smartphone from budget mobile order# was ****** ph#209620****.. although i love the fact i have free unlimited texts and calls i don’t like the fact that i cannot take advantage of many services that come with it.. 1. . problems with connecting to my wi-fi hotspot. and asks me to put in password when retrying so really its a matter of how many times your willing to type in the password just to retry connecting. i gave up and just use my home computers Wi-Fi.
2. cannot add my google account, which is needed for many services on the phone.
3. keyboard has given me an overwhelming sense of frustration by misspelling practically everything it has me looking like an illiterate!. Having to error check & correct takes up all my time..
4. camera quality is very poor.
5. delivery reports in sms give back pending status only
I could go on and on about the many dis-functional annoying things about this phone, like right now i’m trying to look at the message details in a conversation, and each text I try brings up the dialer with the year link that’s included at the end of each text. Trust me I have put my pressed and held everywhere within the text. I know that’s what your thinking!. Most likely everything you will suggest trying,Ive already thought and tried.
Obviously i would like your company to offer and send me a free replacement phone upgraded with internet service. I AM A LIFELINE CUSTOMER and would like to also take advantage of the internet service as well as cell phone service and Wi-Fi hotspots.
Sincerely, Leslie L Plumb email to: *********@gmail.com or call at cell # above.
jim davis says
What a ungrateful person !! You are getting a free service paid by the Tax payers and you bitch !! You must be a liberal !! Shame on your self !!!
cindy says
Jim unfortunately (fortunately) for you that you have to beat up on the weakest—elderly, disabled, homeless and women escaping from violence at home. Think about it before you judge others
NO JIM SHAME ON YOU!
jeannie madrigal says
would like more information on the cheap internet. The one we have now is very expensive and hard to afford..
tria vang says
My free lifeline phone stop working, i don’t know what to do?
mel says
You need to call the company for them to add your minutes back on
Carina Miller says
Hello I currently have California Lifeline with Assurance Wirelesss. If I want to make a switch than what do I do to change to Budget Mobile?
Jean Hanson says
Hi Carina,
I have been told by 2 different lifeline companies as long as you have had the current company you are signed up with for a minimum of 30 days you may contact the new company you are wanting to switch to and advise them that you are wanting to change and they will get the other one stopped and the new one started and you phone & stuff needed mailed out to you.
thomas kreitzer says
My phone is broken,can I get a new one?
ROBERT OJEDA says
WHEN DID THE FEDERAL GOVERNMENT START TO PAY SO PEOPLE CAN HAVE FREE CELL PHON SERVICE.
kgg@geemali.org says
1985
Alex Torres says
Me gustaria información de como ser distribuidores de su compañía mi celular es 787628****
sherry mougros says
I ran out of my minutes on my Budget phone. When can I expect my minutes to be restored.?
Aliah says
How do you get apps in the phone.
Loralee Parker says
Hello,
I am on ssi. I have medical issues that need mobil communication. When I have a medical emergency that might arise,promp assistance is required. knowing your company is very busy. I appreciate your time and effort in viewing my application.
Thank you,
Loralee Parker
Loralee Parker says
Hello,
I am on ssi. I have medical needs, which involves wireless communication. I need assistance promply. in an urgent situation that may arise. I know you are a busy company. I appreciate the time and effort, which involves you viewing my application.
Thank you,
Loralee Parker
Brittney says
Plus I am having trouble with the one I have it keeps freezing up on me and I am ready for a new one please so much
roy says
Am I going to be able to sighn up the 31st of Jan..2016
G.B. says
I am trying to contact Budget Mobile, but I do not have the number I was given a few months ago. I have spend counteless hours trying to get in contact with anyone dealing with Budget Mobile, but no luck. My phone is not really working and I am interested in getting a smart phone (since I just found out they came out last month for low – income individuals on Lifeline).
The zip code is 91205. Thank you.
margaret grand says
im on ssa and ssi housing i need a free cell with unlimited talk and text
Lesly says
my phone stopped working I would like to know if i can receive a new one
lyle humphreys says
Im a agent for budget mobile in tucson az but my family thinking of moving to south dakota and would like to keep my job jusy change state’s
Marilyn Lemley says
I am still amazed at how incompetent and ignorant about correct English and punctuation that so, so, so many people use in their email. I applaud you for even being able to understand them.
Just saying….
Jose Kamey Ibañez says
Tengo telefono celular pero tiene varios dias que no carga la bateria, ya le cambie cargador, y ese no es el problema. creo que la bateria esta ya vieja y no carga bien. puedo conseguir otro telefono con ustedes o debo comprar uno en una tienda y en cual? Tambien quisiera poder recibir mensajes completos del internet como Facebook. Gracias por su atencion. mi telefono es (559) 960-**** **** Ave Fresno Ca 93705
Yvonne Ruiz says
My phone that I got from budget for free no longer holds a charge. Where can I take it or send it
For a replacement. I live in Covina, Ca 91722. Please advise what I can do. Thank You
Kimberly Prestigiacomo says
I have a Budget T-Mobile phone which I have had with service for over a year and I really have no complaints about my free phone service, but my phone looks like it,s been through world war III. The touchscreen front is broken in 3 places, some numbers and letters won’t come up on the screen and quite often it just glitches out. Can’t find a Budget phone rep anywhere here in Sun Valley, Nevada 89433. I just got Recurtified for another year but my broken down touch screen phone isn’t going to make it another month. Can u help me get another free phone. I would be happy to send u this one for a new one, oh yea and it has to be a bigger touch screen phone cause I can’t see stuff on the small ones. I hope I’m not asking to much, but I have no where else to turn. Desperate broken phone and half blind lady. Thanking u in advance for your time and help, Sincerely, Kimberly
mary says
I lost my phone
Vahick Sirjanian says
I have been given a phone with Tel (747)272-**** it worked for some time and then stoped working I whent where they gave me this phone but I found nobody who could help me,now what should I do for this matter, please kindly help me.
Thankyou for your kind co-operation
Yours truly V.Sirjanian
mercedes ferrante says
how do i get a hotspot added to my phone
Desirae Hanson says
Hey Im desi. I get ssi checks from my dad passing away. But I don’t get them aanymore beacuae I’m no longer in high school or living with my mom that kicked me out. I’m only 18. I am homeless I go from hosue to hosue at night trying to stay warm. I have a slide phone but it don’t work at all and I can’t afford it. I have ADHD and bipolar and schizophrenia. But I cant afford my pills anymore there to experience i cant aford to see a doctor anymore and my mom sam club insurance don’t cover my pills or my doctor appointment. I’m so stress a lot not having a phone to call anymore for help or someone to talk too. I hope you guys can help me out. Thank you. Im looking for a email soon.
Michelle says
Desirae if you have ADHD and you are Bipolar and Schizophrenia, then you qualify for SSI yourself and since you are 18 then you can get your own SSI check. You will be able to afford your pills and be able to rent a room or something so you won’t have to go house to house. Once you get an SSI check for yourself, then you will automatically get Medi-Cal if you live in California or Medicaid if you live in any other states other than California.This will help pay for your doctor appointments too because this will be your medical insurance. So then you also will be eligible for a government phone too. So go to the Social Security Administration office in your town and tell them that you are 18 and have ADHD and are Bipolar and schizophrenia and you want to apply for SSI for yourself. Ok I hope this information helps you.
David Driggs says
You have a scam artist running your Lexington Kentucky branch. She is working people like a stripper in a club
$2.00 fee to use a credit card
$10.00 for a broken SIM card that magically repaired itself when she was pressed
This women is ripping people off right and left
You need to do something about it
tanji lira says
how can my 82 year old mom on medicare get a phone?
Isabelle says
How do report lost phone
Monica Cousin says
I was wondering is there a free internet service that you can get on your phone and or tablet? I have been waiting to find out is there free data on the budget mobile phones?
lesia moore says
im interestedin a bujdget cell phone
Charles Newell says
I have a BLU NEO 3.5 phone but it was cut off, and I cannot reqach anyone that that can get it turned back on
Who can I contact to see why they turned my cell phone off. This is very frustrating. Please inform
Thank you
Bill Newell
Barbara Pierce says
I haven’t been using my phone because I don’t know how to get it set up. I’ve been trying to make it to the next counter where there is a T-Mobile kiosk that I don’t have a car and rely on other transportation. Do you have any suggestions as I just don’t want this phone sitting around. I need to use it
Thank you
Elvira baker says
How to get a free government cell phone and I have food stamps
Mary Anne says
I’m trying to get a upgraded phone and can’t find where to obtain one. I have been with assurance virgin moble for over 2 years now. Can you help me, please. I live in Winchester, KY. Thank you, Mary Anne
Victoria says
I’m trying to sign up but it’s saying my username and password are to short I’ve tried many different things and nothing works someone please help me.
John Bullock says
I need a cellphone it hard for me to to get a job I been in residential program and hospitality a lot because I have a angry problem I’m getting better but I’m not there yet with my angry soi have a little pay roll right now my ssi is low because I’m in a dmh hospital setting and get take care of but I need a for my own backup and privacy so people won’t get in my conversation
Jose Elizalde says
I applied for a budget mobile phone and was told it would be mailed to me was given a tracking number but don’t know how to track the the what do I do
Cindy Haines says
Hi, I was just on the phone with a woman at your store. She was very friendly and helpful. She put me on hold to find out if you had a store here in Paradise California 95969. I waited 12 minutes for her and my phone went dead. Does it take that long? I would like to go directly to get my lifeline smartphone. I have MS and can’t be without a phone for the length of time it would take to mail me one. I fall a lot. Please call me back 828-**** or email me at *******@ymail.com. thank you very much. 🙂
Kenneth White says
I have been using my Boost Mobile cell for the past month, but cannot add more minutes, although I have purchased a $20.00 Re-Boost Card. How can I add minutes?
Keith says
Assurance phone broke but I want to switch carriers. Possible?
Lorri Brown says
I am needing to see if I qualify for a foodstamp phone.
Jonathan says
I am trying to get a free phone
Albert says
I just recently received a free budget mobile phone in Madera, Ca. Right I’m in Fresno and it says there is no service, why can’t it work outside from where I purchased it?
marcus goodson says
I got my phone on Saturday but the is broken so I get a new phone from the mail
Darrel Traylor says
I have a budget phone that is broken, can i get a replacement? and is there a Verizon carrier phone that seems to be the best company which i can recieve a signal where i live if possible, but i will take what i can get. thank you very much.
Cheryl french says
Need a code
s to do a sim unlock on my phone..
Doris says
I need a replacement…the screen on my phone broke and I can’t see anything..I tried calling customer service but I cannot get a human being on the line..please help.. (760)960-****
Zhengfan Li says
Please answer me whether my free cell phone application has been received by Budget Mobile or not.
morton price says
Need free Cecil phone
cruzita romero says
Do you offer internet services. I would like to have the internet.
michelle says
i live in Ventura county Ca…..were would you be located to get a free cell phone. iv heard you set up at OXNARD TRANSPORTAION CENTER. but i go everyday and your not there. can you tell me were you will be
william fitzgeralddisarm says
Replacement budget wireless phone, I have old phone, but it doesn’t work and need a replacement
Yvonne Summers says
I have been thinking about switching providers. I have Assurance at this time, thinking about Budget. My question would be what type of phone do you receive with Budget ? The phone I received from Assurance well lets just say I call it my Barbie phone. My fingers and buttons don’t work well together.
juanita douglas says
Is there a location to get phone and sign up for ur services and lifeline in northern california
joan hughes says
THIS .IS IS THE WORST CO. I HAVE EVER DEALT WITH.. I HAVE NEVER ONCE GOT A PHONE THAT HAS WORKED CORRECTLY. 3 MONTHS AGO MY PHONE STOPPED WORKING.THEY SENT ME A REPLACEMENT PHONE THRU T-MOBILE.WHERE I LIVE I DO NOT HAVE ANY BARS SO THE PHONE WAS USELESS. I CALLED THE CO AND EXPLAINED EVERYTHING TO THEM. THEY SAID THEY WOULD SEND ME A DIFFERENT PHONE..THEY DID-THE IDIOTS SENT ME ANOTHER T-MOBILE. SO FOR THE PAST 4 MONTHS I HAVE HAD TO BUY A CHEAP PHONE AND A PHONE CARD EACH MONTH. I THINK I SHOULD BE RE-IMBURSED BY BUDGET. I STILL HAVE NOT RECEIVED A PHONE FROM BUDGET THAT I AM ABLE TO USE
Francesca Schumann says
I completely agree I’ve had 3 possibly 4 phones from them not one of them has ever worked. They continued to say the phone is running out of data whatever I don’t believe they know what they’re doing so I’m just asking them to release me so I can go somewhere else and get a different phone. Rather me be offering smart things these are the worst you can’t put anything in them. None of my apps are working. It keeps saying to clear space because the phone is running out of storage space and I have a 16 gigabyte micro SD card in the phone. Nothing is on the SD card. This is the worst company I’ve got three three times now I’m probably going to be winding up with the 4th. Their customer service sucks in Ohio! They are completely completely pathetic! While they may be great in other states they are not that great in Ohio.
Brenda Hall says
At least you got a phone. It’s been over a month,they had my phone shut off and still never sent a phone. I am Filing a complaint with the P.U.C.
Lynda pagano says
What buget mobile contact number
Nannette reid says
I am a senior. I live alone. Borrow other peoples phones. Home phone doesn’t work when it rains. I have lifeline, but can’t keep in touch with family in Paul’s valley, okla. Also friends scattered around different states. Gets lonely . it rains a lot here in crescent city, CA. I have no transportation, so I am grounded.
Mary Allen says
i have tried to sign up, but I keep receiving an error saying my address is already in use, and to contact you The 888 number above is useless How do I receive answers?
Shirley Cabanila says
Hi, quick question ? I applied for a ph. Received ph. no but havnt received ph. Was just curious if my ph.has been shipped? THANK YOU !! for your time.
rick says
i have medical and live in oceanside ca. where can i go to get a free cell phone? thanks
Dana Andrews says
I need a replacement phone my handbag had gotting stolen n i need a replace ment phone my number was 215 626-6439
justina andrade says
I was unable to renew my budget mobile phone within the renewal period time. how can I get my phone re activated ?
jessie garcia says
hi is there a physical location in san diego ca I have a budget cellular phone through the program It did not come with directions I do not know how to use the phone plus there is some kind of block on it I have gone to various phone stores independently but no phone techs know how to use either ???? Note; I have gone on the internet and found five locations or kiosks but all are out of business HELP please
isabel says
When do I receive my phone I signed up on Oct 31 at 10pm . When do I receive my cell phone
Kimberly Williams says
What kind of phone comes with this plan
helen says
i would liek to get a phone as well as work to give away the phones in california, san gabriel. please send me more information about how i can do both
Mark Cooper says
How can I change my VOICEMAIL ANNOUNEMENT message ? I have service through Budget Cellular, part of the government provided cell phone program.
Thank you,
Mark..
Bob says
buget cell website page never works proper..when it do work there is still a problem keeps saying enter s.s.n. number.i know my s.s.n. number but it won’t go through. other problem send prove. can use webcam. but when doing that web page keeps saying something went wrong…wrote to address for budget and haven’t heard back been over a month. phone number is always busy and never get reply back from leaving voice message…..what is up with you people ?…fill out web form > why can’t you people call,fax.email welfare to verify prove / outside of you people so dam lazy…but when it comes to taking peoples money for buying plans you people have no problem there…
Estella Baker says
I just bought 400 minutes for 15.75 and the won,t turn my phone back on. What do i do?
LaTanya Hickson says
How do I get a cell phone if the address is being told that someone else is using it? But the person doesn’t live at the address?
Tracie says
How do I get a phone from you guys? It keeps saying someone else at this address has this phone already but they moved out 4 months ago to Washington. I need this phone due to hardship, I can’t afford any other phone. Someone please help me
abdelfatah i Elebiari says
I am looking for cheap internet service for low incom
zena says
Am I able to order 1 free cellphone per adult
laureen says
It would be a good idea to provide the carrier or carriers contracted to these providers
if67 says
Where can I get a replacement charger for my govt cell phone?
Lana says
I have a post office box and can’t get a phone delivered thru that. Where can I get a list of the stands that pop up places?
FJS says
Explore the option of establishing a General Delivery account with the post office. GD accepts small packages.
Nancy says
I’m locked out of my phone .. I forgot my password.. please help
Angela says
My phone just locked up on me and i don’t know the password. Please help what can i do?
Tori Flores says
Hi Budget…please help me if you can? My best friend and I both need help with our Budget phone service. The problem is identical. We both got our gov. Phones at almost the same times…a few days apart..allmost a year ago…not quite though. Today. For unknown reasons both of them have been shut off. I have had other phones but not at the same time.and the phones Ive had, were stolen.
Lynn Smith says
I’ve been trying to get service from Budget for over 2 months. My Medicaid card wasn’t acceptable, as many counties in CA use a managed care company to administer the program, and -even though I told them inadvance about it, it wasn’t o.k. They send a packet w/CA Lifeline application and request for other proof, which took 2 weeks to arrive in the mail. Called Ca Lifeline and asked if I could send it directly to them, or it would not get to Budget and back to Ca by due date. Since it had a pin # that was fine. Two weeks later, Budget is saying they want me to start over. All the other programs (companies) I’ve been interested in don’t allow over the phone or online processing. They want me to go to kiosks-the closest being 220 miles away. I currently pay Puretalk, USA $10/mo for 250 minutes and my ISP-Sonic throws in home phone w/internet “free” ($15 in taxes and fees) whether I want it or not. I was hoping to save $10 a month to add to my limited food budget, but w/ all these free gov’t cell phones, that doesn’t look likely to happen.
Christy says
Who is the service provider, t-mobile, Verizon etc.
toyann lindberg says
i want a obama phone
Gennean Bailey says
How do I qualify?
CarolYn Bell says
I miss placed my phone it was turned off how do I reactivity it!
Jerry says
What is really wrong right now is that I have been qualified to your program. An I had seeing problems with one of your phone’s an so I was making arrangement. With you to get a bigger phone so that I would be able to see who is calling an text! An you shut my phone off an I have never heard frome you! Now I was even given the runaround…. So I guess your a company that doesn’t care for the people just the cash you can get!
Paul Kish says
Having the same issues
leticia says
I My phone was stolen. How to report
Perla says
I have a metro pcs Samsung Galaxy Core Prime and I want to know if it can be unlocked to be used with my budget mobile account
Garry Freemyer says
It won’t even accept my sign up!
It asks me to choose a user name and a password and it says its invallid. After about 60 tries it accepted the user name it was rejecting but not the password. I tried choosing every concievable password only to be stumped!
How in the hell do you get customers if this is their first experience! Its like trying to win the lotto!
Lynn Smith says
Same here. You need to call the toll-free # and find something to do with your time while you are on hold. If neccesary, use a friend or relatives phone.
Mary j. Kimmel says
how do u replace one that has been stolen?
Michael Grey says
Please shut off and cancel my phone. My phone has been stolen. Thank you.
esteban says
Is there anyway of seeing my call history I lost my cell and had very important #’s on it and need them. So is there anyway of looking up my call history online?
Kayce Partain says
My budget government phone I got has been cut off I need to know why and what I can do to get it back on again or obtain another phone with new number please contact me I also called the number here and left my numbers on voice mail thanks
Nikki says
You have to at least make one call a month or it will be turned off.
Manuel. Christopher Rodriguez says
my phone was shut off today why. and how do i get it back on
Alice says
I would like to know if someone living with you that have a hearing problems would they be entitled to get a free life line phone if the other person has a life line phone?
janisha weeks says
I have no idea what phone i am getting. But also i dont know my last four digits of my social security. So how do i see what phone im getting.
Ledis says
How can I change my number
conrad says
I just got this phone a blu play mini and my simcard is locked I can get into it any more
Nikkie says
I was wondering if you know where there is a Budget set up here in Ponca City OK 74601 I am needing a free phone please……Thanks
David Leija says
I have a iphone 5s, can I use a stim card to get unlimited text and talk if I meet the requirements listed above?
Geraldine garcia says
I have signed up for a free government phone but you people have never send me the phone I did not received it at all could you check what address did you send the phone to it’s been already 5 months since I have signed up and I had never received my phone my name is geraldine garcia
Nikkie says
My question is I live in Ponca City and it is easier for me to to to the store or a booth to get a phone 8 2as wondering if you know it here is a booth set up here in Ponca city Ok
Sharon says
My sim card is permanently lock. Can’t make phone calls
Sandra Dickens says
This is the worse service ever, they sent me a phone full of ants, they were crawling all over the outside and inside of the box and also crawling out of the phone, needless to say the phone does not work, I was told I would receive a replacement phone in 7 to 10 days and I called and they said it still had not been shipped. The government should shut this company down on their program, they are not providing services the government programs think they are. NASTY!!!
John j. romeo says
My name is John Romeo I applied for a free government phone I was sent one I made one phone call in August I don’t understand why the phone will not let me call out or text it states that I need to purchase a PIN number and Phone time can you please help me resolve this problem you can leave me a message at the above AOL address thank you John Romeo
Patricia Grant says
i would like to know how to get a Budget govt phone
Lynn Smith says
Google Budget Mobile and get the toll-free #.
Ms Pam says
I am in the Atlanta Ga area, and i was wondering how i can sell phone with your company … I can fine is on the website,
shelly phillips says
Today is the 9th of september and my minutes or texts didnt refill and it says its suppose to refresh on the 9th ive called 611 and dont have the option to talk to anyone please help thanks
jeff oleson says
Is there a representative in redding california that i can go to today
Guillermo says
Hello, My wife returned back her free cellphone that you provided to her., never waste even 1 (one) second on it., we returned back to your address as follow:Budget Mobile 1325 Barksdale Blvd. Bossier City, LA 71111
and it was certified via USPS., You guys signed that slip and was release to your company at the above address back on August 19th. 2015
How can we go by Cancelling this service as Phone was returned as never use at all and Now One answers the phone line provide above?
Tina Fast says
I HAVE STRUGGLED FOR YEARS TO GET AND KEEP INTERNET, I AM GETTING CLOSE TO GOLDEN YEARS NOW , WITH INTERNET I CAN GO AND CONNECT TO EVERYTHING
harold royse says
yes im from oklahoma and i like that 500 mb of data thats more than wat im getting now im qualified thru sonner care medicare disability watever u need ive got dart phone which i can drop anytime i would like for u to send me some info do u have a represenitive in muskogee oklahoma my zip is 74401 im going to call u monday and see wat i have to do i cant get enough data with these crooks here in oklahoma
Unhappy ex-customer says
I waited about a month to receive a dead phone, after signing up at a local store. Called the number for Budget, 2+ hours on hold the 1st time, then was told the phone was dead & I could discard it, and they’d send me a new phone in another 3 weeks. A month later, NO PHONE! Called to see what was going on. Then was told they hadn’t sent out a phone, but would in the next 10-14 working days(essentially another 3weeks!)
I was sent another phone that doesn’t work, at least not in my area (despite the “sales guy” signing people up assuming me it would (I live in a rural area where apparently these cheap phones either can’t hit the tower due to cheap antennas, or they aren’t compatible with the local tower).
BE WARNED! TALK TO OTHERS WHO HAVE LIFELINE SERVICE IN YOUR AREA! AS THESE PHONES ARE VERY CHEAP & MAY NOT WORK IN YOUR AREA!
CUSTOMER SERVICE IS PRETTY NON-EXISTANT, SO BE CAREFUL!
PAIN IN THE REAR TO DUMP A “SERVICE” WITH NO SERVICE TO CHANGE TO ANOTHER!
Many calls later, being hung up on (or “disconnected” with no call-back & only AFTER explaining the issue, that no phone service for over 2 MONTHS!)
I decided the hours on hold, the recording changing to “no one is available” after another 2+ hours on hold, no I’ve” service online as their recording states & a call-back from Canada on the one call they did return has me wondering if this company isn’t just a scam?
I dunno, but has been a HUGE headache for myself & others I’ve spoken to.
I’ve filed a complaint with the FCC & plan to file with the FTC & the Public Utilities Commission, and perhaps the AGs office.
I’ve notified this company to cancel my contract, yet then I get an email asking for a phone number (that I’ve never had) and personal information?
They cannot bring up my information from my email address on file?
They’re asking for me to email them the last 4 digits of my SSA number too?
Not too bright in the IT department either!
WORST company “service” I have EVER dealt with in my entire life!
Going to try another once this is resolved.
Nearest “store” is 300+ miles from me! Why on God’s green earth would a company like this have someone signing up people that far away from the nearest storefront?
Be VERY wary of this company at least!
Makes me wonder if this “free phones” thing is just a scam?
Something’s seriously wrong to have so many complaints on the web!
Best to find a local mom & pop shop that provides these phones, and I discovered they do!
These phones are garbage, worthless 2nds that don’t work!
Not happy or amused!
Nate says
I have service with safelink, I lost the phone sometime ago and just went through a major cell phone store and purchased another phone that I can no longer afford. Safe link sent me a letter letting me know that I am able to get phone service as well as a replacement phone, I have given them the replacement code that they sent me, as well as qualifying information, and still they will not send phone! They say because of my qualifications thru the goverment I should get phone but, no one from safe link will send phone! what good does it do for the government to have this program but you cannot get the phone that you qualify for? This is so sad!
shelly anderson says
this is more of a question than a comment. Im really disappointed in choosing BUDGET as the company to recieve my free gov. phone. Dont get me wrong, i do appreciate the fact that i get to have a phone but im not a child and the phone is not a toy, but i have recieved my replacement phone through the mail yesterday,,(it took 21/2 weeks to get it), and it might as well be a toy for my child would get more out of it than i have with my first, and now my second phone. here is my delima: when i go to plug in the charger that came with my motorolla flip phone it comes up saying, “unauthorized charger”!!! What the heck does that mean, I do know that it wont charge and anybody and everybody that I have asked about it scratches their heads as well. Now going on a third week without a phone i cant get in touch with anyone by dialing 611 cause i have a dead battery. i have been seeking employment and this might have really affected my security and my future. i would appreciate some insight to my delima, cause as far as i see it, you are waisting money and time.
Echo Stiles says
I am getting a thing that says message memory full and i dont understand why cuz neither my text message inbox or my voicemail box are not full please help
Angie says
What kind of cell phone are they?
David Heard says
The phone is saying emergency calls only. And will not allow me to make out going calls.
Jeanette says
I just recieved my phone from Budget and I can’t seem to be able download facebook and certain apps. Is there a reason for that?????
evelyn arreola says
I’ve had a budget mobile phone for about 2 months (In California) and all of a sudden it wont send any messages or let me call anyone. i don’t know what to do or whom to speak with the help me with this but i really need help.
Roland Anthony Garza says
Wow!! The employees within this company showed talent the day that I was able to cross paths with them 8/22/2015. There work conversation was great, great focus and they possessed an incredible talent to share the needed and requested information. Well aligned with the needs of the applicant and within guidelines of a non-profit/profit organization!
R.G
steve gutowski says
I would like to get a govt cell phone. I have medical. how do I get my copy of my card toyou. doing it by online is tough since I do not have access to a printer. if I have to send the copy thru regular mail I will, but how long will it take once you receive my copy will I receive my phone. thank you for your help.
sharon mateo says
Your company is the absolute WORSE company to get a hold of! I have been sent Two phones by your company now, the 1st phone kept dying on me and I tried replacing the battery and it still would not stay on, Now this 2nd phone you sent me is dying all the time it appears the battery is NO good BUT guess what? I cannot replace the battery! I call your number but there is NO option to speak to a representative about replacing the phone, your number just keeps hanging up on me so your company cannot be accessed by phone, I NEEd a REPLACEMENT phone again because the one you sent me has a bad battery! I am ALSO spending a complaint to the CPUC concerning the phone number you have and how it is IMPOSSIBLE to reach your company! And How you keep sending out defective phones! I would like someone to call me back concerning this issue I NEEd a replacement phone or I am going o go with a different company!
Natercia luz says
Hi we’re a family off 4 I’m 32 yrs old been with my hubby 16 yrs have two boys 13 yrs old the other 4 and autistic and my husband got fired to hire 2 worker at a lower rat ridiculous due appointments shopping life it would be a miracle if we got a free phone
jazzmine says
I locked myself out of my sim card and I need the puk code to unlock it
David says
Did u figure out how to get PUK?
Art says
I am interested in signing up people for free phones and service.
FreeGovernmentCellPhones.net says
Go here: How to get a job handing out free cell phones.
Chelsea Evans says
Thank you for the free phone
Jeanette Hall says
I called to find out how to return the so call free phone. Call twice and left a call back number. I called at 7:05 A.M. and then again at 11:05 A.M. on August 17,2015. No one has called me back. I need to find out if I still need to fill out the form, and send it back before I get an answer. So far your customer service sucks.
John Kramer says
I am a disabled veteran, 68 years old, recently confined to a wheelchair. I do not qualify for a free phone in any of the categories listed above, however, I’m hoping there may be a program for physically disabled. Please let me know.
Thanks.
FreeGovernmentCellPhones.net says
We’re sorry but there is no program for the disabled.
daniel vega says
lost my phone u guys make it impossible get a hold us u pl;ease cancel that line and replace mr a new one thanks
FreeGovernmentCellPhones.net says
We are not Budget, you need to contact them.
Stephanie says
Are these phones not able to download apps? I’ve tried many times before and after a long period of time, apps are still saying ‘Installing’ but nothing has been downloaded.
Timothy Cook says
I have had Lifeline Cell phone service ever since Reachout Wireless was the only choice in Ca for cell phone service. As more providers became available and offered more minutes, better phones, etc., I would switch companies. Recently here in CA there has been a hard sell for lifeline cell phone costumers. And it would be fair to say I have switched about 4,or 5 times but it was only the last time that I actually switch with a Street Vender. This one was from Budget (who was giving out the phones then and there)who basically stopped me as I was coming out of the store. For whatever reason I signed up with him. Letting him know that I currently had Tag mobile. He told me not to worry about it and that they would take care about the switching. I would have called tag myself had he not told me that. so a few days later my service with Tag service stopped. But then a week after that my Budget phone service stopped without a notice. I don’t know Budget but they gave Ca lifeline a wrong address . I have no where they got the address they put in. But it led to me getting my service suspended. So, basically I have reapply. In all the times that I have changed providers this is the only time that this has happened.. So I’ll reapply but I’ll be damned if I let Budget be my carrier. There a Verizon company anyway, and Verizon is corrupt as hell.
Rachel brown says
I’m locked out of my phone because I forgot the password, please help me to reset
Christine says
I applied for a free budget phone it’sbeen about a month and I still haven’t received it in the mail somewhere how can I cancel it so that I can reapply and get a phone from a vendor whom has the phone on site so I won’t have to wait for it in the mail?
Elaine says
Hey it will come meeine took 2 months just bug them
Hollie Keller says
I received one of your cell phones it does not work it keeps saying insert sim I can not even dial out phone numbers I never had problems with my other provider like this I’m not sure what to do I need my phone to work. Please if someone can help me or maybe send me a phone that works and I can send this one that does not work back
Mary Thompson says
I got a phone from your Fresno Ca store and it does’t work right. The recipients of my calls cannot understand me. Is it possible for me to get a refurbished phone of a better quality and transfer my sim card to it? If so what phones are compatible?
Snap says
I have a budget mobile phone and it has sim card… I can just put my sim card into another phone right
Steven says
First off I’d like to thank the operators of this website for being extremely patient and helpful with everyone’s questions. I would also like to thank Budget Mobile for answering questions about their services on here.
I am currently with Access Wireless and would like to switch over to Budget Mobile. I have already been approved for California LifeLine. My question is can I keep the same Sprint phone that they gave me or will I have to use the Budget Mobile phone they send? Secondly, I would like to know the network provider for my area under Budget Mobile. I live in Los Angeles. Finally, will the data speeds be at 3G or 4G if I purchase the California Connect LifeLine Plan with 3000 MB for $28/mo.
If you can answer at least 2 of those questions, I would greatly appreciate it. Thanks.
Destiny magnussen says
I would like a free phone plz how do.I get it
FreeGovernmentCellPhones.net says
Being with our home page.
Lois cook says
How come my husband and I can’t have 2 seperate cell phones to a household we are elderly and need 2 cell phones please help me please get back got me thank you Lois Cook
FreeGovernmentCellPhones.net says
Because those are the rules.
juanita douglas says
I already have been approved for free lifeline cell phone service. However I don’t like entouch wireless ss my service sucks. Phone won’t work. Have had it reprogrammed three times and is not working again. How so I switch to your service
FreeGovernmentCellPhones.net says
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Nancie Topping says
I would like a a phone,the one have doesn’t work right its old,and I want a new smartphone.
thomas ramirez says
I would like to know if the budget store at el super in san Bernardino ca. is still open?
CHANSOTTHY says
HI MY NAME IS CHANSOTTHY AND I SIGN UP FOR A FREE PHONE AND I STILL DONT HAVE IT AND WHERE CAN I GO GET IT AT?
kelli says
Is there away to have your number changed. I’m currently using the free phone but need my number changed getting unwanted phone calls
Free Government Cell Phones says
You left this comment on our Budget Mobile page, so we assume you are one of its customers. If so, contact them directly.
sally says
Can I have my boost mobile android switched to my budget mobile number?
Free Government Cell Phones says
Maybe. But it depends on what model of Android you have. Budget Mobile’s website says, “We offer a variety of refurbished phones, ranging from feature phones to low-level Android and Blackberry.” The only way to find out more would be to contact Budget. You can find its contact info in the article above.
Nicholas Anthony Cardenas says
Hi I got one and been using it for two month now and it deactivated its self please tell me y this happened
joe says
stay away this company is an joke it’s been close to an month and still no phone all they say is call back if they don’t have phones then they shouldn’t be taking lifeline orders it’s fraud, found out from my friend who sent his phone back they have not sent him an phone let and it’s been close to 3 months now he went to another life line which is what i will be doing.don’t waste your time with them
devon davis says
Budget mobile phone won’t send or receive text messages
Deborah Seaquist says
I purchased a mobile phone plan earlier today. Your service was excellent ,very professional and thorough.. I will recommend you to my friends. Sincerely Deborah Seaquist
José M Perez Cortez says
Es servicio gratis?
FreeGovernmentCellPhones.net says
Si.
John Escamilla says
My screen cracked
How much for a new phone?
Tanya Mann says
i have a noit18 and i have the california lifeline plan. i am not able to receive any picture messages. why?
LAUREL GENEVIEVE says
I currently have a BLU NEO 3.5 from BUDGET MOBILE, and it works fine, except I would like a phone that has DOUBLE CAMERAS so that SELFIES would be possible to take.
If you have any smart phones that have this capability, can I exchange the one I have for one that does possess a double camera??
Also, do you have USER MANUALS that are full size so I can actually READ the WORDS??? I am a senior citizen and am Hearing Impaired. What device would you recommend I use with my phone to greatly amplify so I can hear and understand what the person on the other end of the line is saying??
FreeGovernmentCellPhones.net says
Here are the user manuals for Budget Mobile phones:
http://www.budgetmobile.com/phones/manuals.cfm
As for the dual camera bit, come on, these are free phones.
michael c says
beware of this site people. you post anything derogatory about wireless carriers (their bread & butter) they will delete you. very scammy
FreeGovernmentCellPhones.net says
Really? That’s not the case. Take a look at all the complaints on the site–there are a ton. The only ones that don’t get published are any useless comments, such as “Gimme Obamaphone” or many of the ones that are filled with personal information that is too spend the time much to edit out (people should know not to post addresses, phone numbers, social security numbers…).
Diann Bostick says
my phone was turned off due to a lack of information for the life line program, The representative said I needed to add how many in the household and to contact you with this information to restore my services for phone #559-373-**** Diann Bostick
FreeGovernmentCellPhones.net says
You need to contact Budget Mobile, not us.
teresa smith says
I had called for a replacement phone and was told that they as going to send me a new one out within 7-14 days and i t has been way past that so I called back and now they are telling me well u have to wait and see if u qualify for the phone now and I already qualified I just needed a replacement but can not seem to get one.
Lisa says
I currently have Reach Out Wireless and would like to switch to Budget, because of the data they offer.My questions are 1. Can I switch? 2. I have my own iphone can I use it on budgets network? 3. Can I keep my same number? 4. The phone currently using is not my IPhone.
FreeGovernmentCellPhones.net says
1) https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
2) no
3) Not with Budget
4) sorry
stephanie says
Is my pin my voicemail Password as well?
eric says
How do i become a vendor for budget mobile? I would like to setup a stand where i live. There isnt q vendor anywhere out here
FreeGovernmentCellPhones.net says
Please read this page to learn how to make money handing out free cell phones:
https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones
Carol says
Where are you?
Heather nichols says
how do i get to where i can talk to a person not a meachen
Heather nichols says
why wont it let me passed the hoh work sheet all my answers r no
Mike says
i have unlimtid talk & texd how come i cant send pic texed
sandra stearns says
Hi I filled out an app to get the lifeline phone I was just wondering if my app when through if not can I call and apply online please let me know thanks
Debra says
Time to try Asurance Wireless, I’ve had them for 5 yrs with no problem!!!
DanXCrystal says
I know a small group of homeless people who just got their Budget Phones here in Ca. there is a place here in Ca. that allows the homeless to charge their phones. but the Budgets are not holding a charge and some not even charging at all. What is wrong with their phones?
From DanXCrystal + the homeless
Felicia Carter says
I have recently recieve a phone … at this time I have forgotten the drawn password, is there some way I can call and have the phone reprogram ????
Amber says
How in the world can I get my number changed now?
ronnie j middleton says
fianical problems and health problems. i’m disabled with income of 538.00 a month total income.
having to give up my internet and phone july 15 2015..
Peggyburgess says
I’ve been waiting. Since April 17 to re
ceive a phone have not got one yet I have an old Verizon phone if u can just put my free minutes on it so I won’t have to wait any longer
Terrell shy says
How can I get a house phone dealing with my food stamps
Patricia rost says
yes ive tryed assurance wireless for a cell phone here in ca. but there is no personal coverage where i live in my ca area,now what
FreeGovernmentCellPhones.net says
Try another California company. Click Here.
Gina Dodd says
Can I see the different styles of phones you have?
raymond coad says
i am on disability i need help with internet service i am on medicare and disability
barbara kimball says
I am 82 years old and I need a cell phone. I am on medicare, and social security.
Nicki burdick says
Don’t understand how to use voicemail all it says is that all circuits are busy right can some one help
Brien says
I just got out of prison I have a phone just need air time maby u can help
Tom Krohmer says
I am legally blind with low vision and on Disability. But I can not find a single vendor with a phone that is set up for “low vision” and or the blind.
Because your phone program is also for the “disabled”, it should include such a phone with large enough symbols on the screen for use by people with “low vision”, of which would also be “a draw” for many people that need reading glasses, too. So I am not talking about just installing various APPS for people with low vision and or blind. Additionally, a Smartphone with a good enough camera to enlarge print and make it readable would be of great use with everything from a newspaper to the small print on various products. Of which would be in addition to a “bar code reading app”, for use when shopping.
In short, I believe this to be an ADA Violation and fail to see why you do not correct this when it would also improve your sales by addressing such needs in the general population.
Sam najarin says
Why don’t we come up with a few servants to take care of your daily needs as well. I’m sure it must be ADA violation for you to not have assistance.
chelsea says
What a jerk thing to say. If i could report you I would!
Bonnie Broitzmann says
I have lifeline on my verizon land line but it still cost me $30 a month!!
I was wondering if I get budget mobile phone can I still have my land line number or will they give me a new number?
THANK YOU
FreeGovernmentCellPhones.net says
Only one Lifeline phone or discount allowed per household.
elia corral says
hi i wanted to know if i can qualify after i cancelled my account, i dont remember when i canceled it .
Luisa says
How do you cancel your budget moblie account?
FreeGovernmentCellPhones.net says
Contact them, or simply do not use at all for 60 days.
crystal says
How do i get a cell phone ? how do i know i qualify when i do collect foods stamps?
yesenia padilla says
Hi i just got my free phone today for the lifeline program and ive decided i dont want the program. The phone is still in package. How can i terminate service and return the phone. Someone please help me.
FreeGovernmentCellPhones.net says
Call your vendor and cancel. Or, if you don’t want to be on hold for an hour with a company just to cancel, just don’t use it at all for 60 days and it will cancel automatically. And they won’t care about getting the phone back or not.
monica goodrich says
where in modesto ca you be at today or tomorrow ty
FreeGovernmentCellPhones.net says
Budget Mobile does not list it’s tent locations.
carlo horn says
how do I activate my voicemail on my budget mobile phone
Yvette mejia says
Yesterday I was signing up for a phone and one of employee attack me with a Gatorade bottle threw the juice all over me and i hurt my leg very bad she’s a employee of Stockton California area her name is ****** I tripped and fell when I tried to get away from her I didn’t want any convertation with her can someone please get back to me about what happened on June 8 on a Monday evening I was with my family and my children and her and her mother were threatened my family and said they were going to shoot us and also she called me bitch numerous times and she also threw my id off the table can you please take care of this I felt threatened
FreeGovernmentCellPhones.net says
We are not affiliated with any vendor on this website, so unfortunately we’re unable to help.
Anita says
I am trying to get a cell phone and on line it can’t verify my address I gave my 911 physical address don’t have a house address just RR box number
Can you give me the address in muskogee for office where I can go get a cell phone Thank you anita 911 address 113468 s 4299 rd or rr1 box11210 porum ok 74455
Jose Just Navarro says
Is telling me that my device has been block up for safety reasons. ” that I am accusing of viewing /storage and /or dissemination of banned pornographic, I am old enough to see xxx movies. Why am I block of !!??
wayne miller says
this phone has no volume memory card dose not work phone will not down load phone numbers phone memort card needed to operate because the phone registered airport area for local
Debbie G says
I am eligible for low income internet and mobile phone. I am on Medical and Food assistance. I live in Los Angeles, please tell me how to apply.
Thank you.
Chanty L. says
Just go to the website for Budget Mobile Lifeline, and they will have a button that says “sign up/sign up now!”. Click on it and it will start the application process. You will need to send them proof of your eligibility before they even ship out the phone, and it says on the website that it might take up to two weeks to be approved. Also, be very sure that Budget Mobile is the right plan provider for you- there are multiple providers out there, and some offer better plans than others.
Silvia Zarate Gomez says
I signed up with Budget Mobile on Friday in Bellflower Ca with Jose Beltran. I was promised a Verizon Rhyme phone but got a cheap used phone. I apologize for the cheap part but is there any way of changing it to the Rhyme I was promised? I have called Mr. Beltran but just keep getting the run around.
Kimberly says
Currently Budget is also offering a free data plan with 250MB/month.
http://www.budgetmobile.com/terms-conditions.cfm/state/CA/
FreeGovernmentCellPhones.net says
You are right! Thank you. We’ll research and update appropriate pages. We also just noticed that in Oklahoma, they are offering free minutes, free texting and 500 MB of data.
annette sikula says
HELLO, I HAVE TRIED 3 TIMES WITH FORMS TO FILL OUT. CAN NOT GET ANYWHERE. I NEED A BREAK. I AM 83 AND CAN USE A CELL PHONE. I STILL NEED MY HOME PHONE, DOES THAT MATTER? THANK YOU ANNETTE SIKULA
kelby dison says
I have a budget mobile lifeline phone last month on the 26th of april my phon stopped letting me make calls i called the number from different ohone and it said the wireless custumer has a messeging sevice that hasnt been set up yet meaning my service is still on just unable to make calls can you ping my phone and sendme a response via e mail? my number is 404 548-**** thats my budget no. can you send something to my device or my email adress? thank you for your help with this issue.
FreeGovernmentCellPhones.net says
We are not Budget Mobile, you’ll need to contact them.
Kimberly says
Call 888-424-5588
Millie Carhart says
I have a Budget Mobile cell phone and my number is 707-400-**** and it says “invalid SIM” on the front of the phone. How do I change this to a valid SIM?
mike says
My phone stop working after 2 months wtf is going on I’m ready to go ham and can’t get any one on the phone to tell me ways up
Desiree Reyes says
I want to switch to budget mobile instead i have assurance wireless i was trying to do the switch online but it wont let me xan you please hwlp me , thank you.
Prather says
Before, we did sign-up your agent offering “VOD” smart phone.
But when we received by mail is totally different. It was very old phone.
Please, close account now. Or just give the one you guy offer at first place, would you?
Thank you.
Prather family
FreeGovernmentCellPhones.net says
We’re not Assurance Wireless, so we can’t help you here.
Rhonda Kerley says
iI wanted to know more about your internet stuff please thank you Rhonda Kerley
jesse mendoza says
i have a budget mobile and its not the touch screen one either i have the older phone but i can not send pictures to anyone and i can not get pictures from anyone it keeps saying network error what do i needa do to fix that and can i get a upgrade on my phone
geraldine caple says
Ive been waiting for my phone for almost14 days how long does it takes?
damica carter says
I need a copy of my phone records from May 21;2015. How do I obtain these records? I am willing to pay to get the records. Please email me back. Thank you very much
FreeGovernmentCellPhones.net says
You’ll have to contact Budget Mobile about that.
john labonte says
got your phone no book let john labonte ***** Marysville calif 95901 why did you not send me papper work with it
cheryl says
I sent you my info last week i even up dated for you and all it says in my order acct. is that your sending me a packet i can go some were else if this is not convince for you. please e mail back thank you. Cheryl
guadalupe mitchell says
I have reachout wireless, but would like to switch to boost mobile. I called to get an answer, but to long of wait left my number for a return call but no one called. If I switch can I keep the same number from that company.
FreeGovernmentCellPhones.net says
I would not count on receiving a return call. Keep calling until you reach a live person.
andrea says
how do i check voice mail on my budget phone
Lloyd Armour says
I have the California LifeLine program on my home phone. I know California will let me transfer my home phone number to a free Government phone with unlimited text & unlimited minutes. PLEASE TELL ME if I can purchase a NEW CELL PHONE from you, I had a phone thur you and cancelled it because it was used & didn’t work. I”m still interested, but I want to just pay for a new phone.
debbie fontanez says
I needed a cellphone because is how ng to have a baby in three week
Erica says
If I’m already an agen, is there another site I can use other than the articulate site that has the slides and a quiz to pass, that I can use
mike says
can i use my current metro pcs number
FreeGovernmentCellPhones.net says
Budget should be able to port your existing phone number.
Trish says
I would like to get an upgrade to my budget phone. How can I do that? Can I do that on line since the nearest budget store is over 2 hours away??
Thank you
Trish
Diana Mestas says
I am hearing impaired and wear hearing aids. The kind that are molded to fit in the ear. Does your company or service provide an adaptable phone?
debra olszyk says
I made a mistake on phone how do I get back on budget I thought you were safelink I got a paper in the mail to fill out I did assume it was a follow up now im with out a phone at all told ii have to wait 60days to get back on mistake
keith gibson says
I would like to know where I can purchase additional phone minutes for my phone the # is 951 579 9343
Maisha Brown says
Hello. I want to get a phone with data for my daughter. Can you please let me know of a lifeline program near Moreno Valley, CA ? Thanks.
michael perez says
my voice mail password doesn’t work. what can i do.?
john lamoureux says
I now have California lifeline for a caption call phone. I also would like to have a cell phone for text. Can I get a cell phone through this program. Thanks
Jesus Cervantes says
Hello. I recently applied for a free phone. I qualified for it, and it says that my order has been submitted. But it also says that i need to upload my proof that i qualify. Which makes no sense at all because i have already uploaded my proof. And when i go to my account i can see it. So what do i do? My proof is right there with my order so i don’t understand why it would say that. I tried contacting budget mobile, but no reply yet. Has my phone been shipped or is it still being looked at?
marilyn says
I live in Indiana can I get the California plan ?
FreeGovernmentCellPhones.net says
No, only the Indiana plan.
kamalajit Gosal says
Hello I use a budget phone and I cannot remember my pass code to retrieve messages.
thank you
Kam
Joseph D. Costello says
I tried these people this morning. Same ol’ same ol’ couldn’t hear me gpt to the point of demanding a supervisor, was refused all she did was ask how to spell my last name 14 times.. they claim Connecticut is a free phone phone state to them. It is in their ad. They say tthey do not cover Connecticut. They hung up on me 4 times.
gail says
can a vet get a phone getting disability he is 65
FreeGovernmentCellPhones.net says
Only if he qualifies by another of the regular criteria. Being a Vet is not one.
Shawn Powell says
yes my name is Shawn Powell I received a call from you yo hit me up old dirty a** phone many buttons and I don’t want this phone I need to wait if it is send this phone back to y’all so can someone get in contact with me cause I tried to call and it gave me the runaround so can somebody get this message and give me a call so I can send this phone back to you or send me some in this phone but I have my address I just received the phone today so someone please give me a call as soon as I get this message
Bettie Giles says
I recently applied for my budget cell phone and I opted to not pay for the $45. to be able to use Internet at this time, is there a way to be able to still pay for and have internet when I can pay for it later?
GLORIA GALVAN says
I cannot remember my PIN for my Voicemail on my Budget phone. I have tried getting help from Verizon, Verizon Wireless and they cannot help me. I was referred back to Budget. Can you help me? All I need is to reset my PIN for Voicemail.
daisy says
Can you purchase a different phone to use on budgetmobile?
raeonna says
I’m locked out my phone . its says I have call customer care. How do I get it unlocked ?
craig says
Locked out of my noit 18. What do I do? I just got it yesterday, made 2 calls ok, then it locked up.
glen dixon says
May I keep my existing phone number?
leon says
Got my phone in the mail today 4-15-2015 was told it would be on and ready to go.Will can’t make calls get calls or text not too happy right now. Can’t get ahold of my doctor couse I have no PHONE!!!
ricki rosenthal says
HI, i am thinking of appling for the free cell fone and i know i qualify, BUT I WOILD LIKE TO KNOWI IF I WOILD HAVE TO DICONTINUE MY HOUSE FONE THAT HAS LIFELINE SERVICE ON IT ALSO??? TY VERY MCUH FOR THE INFO,, RICKI
FreeGovernmentCellPhones.net says
Yes, you would have to stop getting your Lifeline discount on your home phone.
christina says
How do i activate a new phone i already have a existing account with budgetmobile?please help?
Dora Sanchez says
I have a budget phone and it. Got stolen from tijuana bc how can I get a new one
FreeGovernmentCellPhones.net says
Call Budget up to order a replacement.
Dinah Kudatsky says
Hello friends,
I believe I qualify for this wonderful program. I already have an inexpensive flip-phone cell phone, (from AT&T), and I’m currently using AT&T’s inexpensive 10c a minute no-contract monthly service. So I wonder if I could do two things: could I just get the free service, using the phone I currently have? Also, can I keep my current cell phone number, which I like?
Greg Gopman says
Hi,
I run a homeless outreach program that speaks with 100’s of homeless people a day. I’d like to sign up to be a provider of Budget cell phones. Can you please call me to discuss, 415 940 ****
Greg
FreeGovernmentCellPhones.net says
We are not Budget Mobile, so we can’t call you about this. However, we have a page that explains how to sign up to hand out phones for most all of the vendors, and there is information for Budget there.
https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones
Tabitha Worth says
When will i get the free phone
Mr Parra says
Can you tranfer your current cell phone number and all your contacts to this cell phone program?
FreeGovernmentCellPhones.net says
You can transfer your cell phone number. But you’ll need to reenter your contacts unless you have some software that does that for you.
richard petersen says
I just got my phone yesterday. It has been stolen already. Please help. How can I get a replacement a.s.a.p.. Thank you Richard ******* ******** dr santa rosa ca, 95404
707-546-****
FreeGovernmentCellPhones.net says
You will need to contact the company directly to order a replacement.
Vladimir Rachmanov says
I believe I qualify for a free cell phone. I have Medi-Cal and I also use a Federal Housing Assistance Program (Section 8).
Thank you for your consideration.
Vladimir Rachmanov
FreeGovernmentCellPhones.net says
You need to contact one of the companies in your state, or Budget Mobile (info above) directly.
George Smith says
How do I apply for the free phone and where? Is there a form?
deneen says
I have filled out the forms at least 10 times and answered all the questions,and when it comes back it says cannot validate address? Cannot find street?? It is a dirt road. I live 2 miles from the nearest paved road,but I assure you there is a legitimate
Residence here?please help.
Thank you… deneen
gil lutz says
I. too. live on a rural dirt road, no mail delivery, etc.. However my road has a name and I have an address number, which is the same physical address that the state (HI) social services has had for me the past 15 years. I have filled out the online Budget form several times, giving my mailing address, then my physical address, and then indicating the mailing address as my shipping address. Keeps getting bumped as “Not a valid address” or some such reason. Us oldsters out here in the sticks really need these phones, but Budget seems unable to provide service. Have you or anyone else had any luck overcoming this obstacle?
Myrna says
I live on oahu hawaii how can i avail your free phone and where your store location
Seng says
Hey is there a way to use your service on a different phone ? Can you guy send a SIM card to put on the phone?
MICHAELDENHAM says
U GAVE PEOPLE IN MY HOME SMART PHONES BUT U LIED TO ME AND GAVE ME A 20YR OLD BLACKBERRY PHON3E THATS BULLSHIT I WANT ANOTHRRSMART PHONE
CHRISTOPHER AVILA says
I RECEIVE FOOD STAMPS AND NEED A PHONE DO I QUALIFY?
FreeGovernmentCellPhones.net says
If you read the article above, it states all of the ways you can qualify. Food Stamps is on of them.
dennis moore says
how do I activate the new phone?
fernanda balan says
I was approved for the free phone the phone, you sent one to the old adress and someone turned it on on my name . another phone was supposed to be sent to my po box due to we dont get mail run on the physical address. i did not get the phone again. i dont have a phone right now or ill call. i dont want a phone on my name that someone is using please resolve this promblem. the account number is ******** my name is **********.
aimee says
I just got out of rehab and I am Miles away from where I got my phone. I called to have the phone shut off because I have no idea who has it andwas told there was NO way unless I physically came in. There is no way possible I can do this. Please tell me I can do this another way
Dan says
I need an owners manual for my new phone. I also need a complete list of features & services that are included for free. I’d also like a list of additional features that are available.
Robin says
The flip phone I have from budget isn’t holding a charger I won’t to change my number to another phone asap
stephanie says
Hello…excuse me… can i use my own phone from metro pcs?
johnny says
I have an account with budget mobil for about 6 months and i always check my account every month to see when my minutes reset and they were supposed to reset today but they never did. Whats wrong? Im always using my phone every day so i dont know whats the issue.
Matt from Budget Mobile says
Hi Johnny. Please send our customer service folks a note about this by using this form on our website.
https://support.budgetmobile.com/anonymous_requests/new
Giovanni Hernandez says
I live in Vegas and the provider for the free phone which is for my 75 year old grandfather is Budget Mobile they are rude obnoxious employees working there. I’m currently in LA for a business trip and someone stole my grandfathers phone, I called them to have cancel the minutes and they say to go in into the office with a picture ID. My mom goes to the office the next day and she understands English perfectly she just can’t speak it that well so they decide to move her to a different line since they couldn’t understand her. She calls me and tells me then I call and ask to speak to the manager and this rude obnoxious person answer the phone and is rude and let’s me know that she was not inside the store when I’m like really? I just heard her on the background and then she just clicks on me what type of costumer service is that!!! There’s no corporate number where we can call who is in charge of that place!!! DO NOT GO TO BUDGET MOBILE point blank period!!!
Matt from Budget Mobile says
Hi Giovanni. We’re sorry to hear about this. You can either call our main customer service line at 888-777-4007 or send a note to our customer service staff using this link.
https://support.budgetmobile.com/anonymous_requests/new
Dorthy Montes says
i recently sighned up for a budget phone and have not received it. its been over three weeks
Matt from Budget Mobile says
Hi Dorthy. Please check with our customer service staff. They should be able to check on your order status.
https://support.budgetmobile.com/anonymous_requests/new
Elizabeth says
Two years ago you could qualify for a free cell phone if you were on MediCARE, which I was and still am. I just re-certified my phone and I believe the recording said you need to be on MediCAID to qualify, which I am not. Do I need to give up my phone?
Matt from Budget Mobile says
Hi Elizabeth. Please get in touch with our customer service department so they can answer that question accurately for you. I’m afraid that’s outside the scope of my knowledge.
https://support.budgetmobile.com/anonymous_requests/new
john says
I live in california but I travel a lot… can I use the phone outside california?
Matt from Budget Mobile says
Hi John. Yes, your service is nationwide.
jonette mcdaniel says
what location is there in clovis ca or near in fresno ca?
Matt from Budget Mobile says
Hi Jonette. Our store in Fresno is located at 5247 East Kings Canyon Road, Suite 101. You can find all of its information at this link:
http://www.budgetmobile.com/california/stores/Fresno-CA465.cfm
gloria naquin says
Send me a phone number ₩here i can talk to someone thanks
Matt from Budget Mobile says
Hi Gloria. You can call our customer service staff at 888-777-4007.
gloria naquin says
On Feb 27 2015 called gave my card info to get400 talk minutes took money but didnot get my minutes for number 985-772-**** it ₩as 15.00
Matt from Budget Mobile says
Hi Gloria. You can either call our customer service staff at 888-777-4007 or send them a note using this form on our website.
https://support.budgetmobile.com/anonymous_requests/new
Alex says
My free budget mobile phone came in after i requested a second one since the first one broke. Whenever I send a call, it displays “failure to call”. Other people have also been able to call my phone. This has been happening for a few days now, can someone help me?
Matt from Budget Mobile says
Hi Alex. Please send a note to our customer service staff using this form on our website:
https://support.budgetmobile.com/anonymous_requests/new
eddie espinoza says
I signed up with budget and life line says I have a number with budget but somehow budget has a bogus mailing address and sent my phone to the wrong address. I had assurance and had no problems what so ever. Now I have no phone what so ever and it has been a nightmare trying to contact budget… Please help me! I have called emailed setup trouble tickets I have had it. Please I need my phone or budget to cancellation my account so I can go back to assurance. Please help! Desperate!
Matt from Budget Mobile says
Hi Eddie. You can visit any of our store locations for help (that’s the first link below). You can also send our customer service staff a note on our website (that’s the 2nd link). You can also try calling customer service at 888-777-4007.
http://www.budgetmobile.com/stores
https://support.budgetmobile.com/anonymous_requests/new
dionisia capulong says
my mom has a budget phone. she accidently dropped the phone and not functioning. what she has to do to fix or change the phone?
Matt from Budget Mobile says
Hi Dionisia. It sounds like your mom will probably have to purchase a new phone. The easiest way to do that is to visit any of our retail store locations. http://www.budgetmobile.com/stores
Britney kalk says
I found a budget mobile phone is San diego. Is there any way to get the phone back to it’s owner? I’m sure it’s a homeless woman’s phone as I saw her drop it a few times outside the bar I was at. Thank you.
Matt from Budget Mobile says
Hi Britney. Thanks for being so kind! Please take the phone to one of our retail store locations, and our agents there will try to find the customer it belongs to. http://www.budgetmobile.com/california/stores
Gloria Borrero says
Hi I applied for a phone in the beginning of Dec and I still haven’t received my phone yet, I was approved and I got ahold of some in Jan they said wait a week and I haven’t received my phone call back I’ve been calling for a couple of weeks know and left many messages and still no response from anyone why haven’t I received my phone are heard from anyone pledge respond thank you
Matt from Budget Mobile says
Hi Gloria. Please send a note to our customer service folks by filling out the form that’s linked below on our website. Let them know the name and address you signed up under so they can find your order status easily.
https://support.budgetmobile.com/anonymous_requests/new
summer says
I was wondering if you can transfer your budget mobile service to another phone you already have. I’m in San Diego, so I’m going through Version? The phone I was sent is nice but the phone I have and used is a very nice one and has all my contacts, pictures etc. etc…..So I’m hoping that I can. Thanks
Matt from Budget Mobile says
Hi Summer. You’ll need to visit one of our retail store locations in the San Diego area to see if that’s possible.
http://www.budgetmobile.com/california/stores
Maria says
How long does it take to get you’re cell or if I even qualified???
Matt from Budget Mobile says
Hi Maria. Once you’re approved, it takes about 7-14 business days for your phone to arrive at your home.
Chau vu says
I am using Verizon Internet but they charged me so much. I cannot afford to pay it. Please provide me with cheap internet. Thank you
Matt from Budget Mobile says
Hi Chau. Unfortunately, data is not a part of the LifeLine program at this time. If that changes, we will be sure to let you know.
Perumal Nagarajan says
I am unemployed and getting call-fresh and med-cal from California.
Matt from Budget Mobile says
Hi Perumal. You should qualify. Just visit our website at http://www.budgetmobile.com/california to sign up.
Steve says
@ Matt from Budget Mobile,
The above has this in the second paragraph above the
All states but California:
FREE, $5., $10., $20., $30, area..
“Unlike other major Lifeline phone suppliers you do not get text messaging unless you pay to get a better plan.”
But next to the Free it says this-
“Free: 250 minutes and 250 texts”
So which is it?
I like the fact, that (Budget) has you monitor your listing here at freegovernmentcellphones.net and answers question besides FreeGovernmentCellPhones.net, at least from all of them, that I have read about to offer service in Missouri, which was all of the listed.
Got one more Q for you, who does Budget use to offer their service through, which one of the Big 4 coverage areas do I look at to see coverage in my area. Ex: AT&T, Verizon, T-Mobile, Sprint.
Steve
Matt from Budget Mobile says
You receive free talk and text if you qualify for the Lifeline program. Period. You can pay for additional minutes and texts on top of the free offering if you choose. We offer service through Verizon, T-Mobile, and Sprint depending on what area you live in.
taylor says
Hello can someone tell me if there’s a way i could ask for my call records
Matt from Budget Mobile says
Hi Taylor. If you’re a Budget Mobile customer, you can check with customer service:
https://support.budgetmobile.com/anonymous_requests/new
Nicolette Denise Clark says
Hey yall I had lost my phone I don’t I know I was wondering can y’all send me other one in the mail
Matt from Budget Mobile says
Hi Nicolette. Lost or stolen phones are not covered under our warranty policy. You can purchase a new phone by either visiting one of our retail store locations or by sending a money order for $20 to the address below. http://www.budgetmobile.com/stores
Budget Mobile Returns
1325 Barksdale Blvd (1st Floor)
Bossier City, LA 71111
James Westenskow says
I make 1,592 mo. on unemploynent insurance. Do I qualify ?
Matt from Budget Mobile says
Hi James. You have to meet the federal poverty guidelines to qualify under low income, so it depends on how many people are in your household and some other factors. You can get in touch with our customer service department to learn more and get a better answer to your question.
https://support.budgetmobile.com/anonymous_requests/new
Hope Patlan says
HELP PLEASE, TODAY IS THE 25,SUNDAY AND I HAVE NOT YET RECIEVED MY MINUTES FOR THIS MONTH,TWO WEEKS AGO I HAD TO BUY MINUTES BECAUSE I HAD ZERO MINUTES BUT I CANNOT BUY MORE MINUTES ,I AM 65 YEARS OLD I AM DISABLED AND I HAVE NUMEROUS DR’S VISITS AND I USE HANICAPPED TRANSPORTAION, I SERIOUSLY NEED MY 250 MINUTES THAT THE GOVERNMENT GIVES ME, MY MOBILE PHONE NUMBER IS 612-**** PLEASE ADD MY MINUTES TO MY PHONE , I HAVE 2 DOCTOR’S APPOINTMENT HIS WEEK.
THANK YOU,
MRS. PATLAN
REPLY PLEEEEZEEE
FreeGovernmentCellPhones.net says
We wish we could help you, and Budget cannot help you through these public comments as we have to remove personal information. You will need to contact Budget directly.
Matt from Budget Mobile says
Hi Hope. The best way for us to help you is for you to fill out this form on our website:
https://support.budgetmobile.com/anonymous_requests/new
robin lastrapes says
I am unable to use my phone its saying online the phone is in inactive stastatus and I don’t know why. Please hlp and advise. My number is 424223****
Matt from Budget Mobile says
Hi Robin. Please file a ticket with our customer service department:
https://support.budgetmobile.com/anonymous_requests/new
Concerned citizen says
How can people ask Budget Co for assistance through web site when they have no internet? DUGH!
Free Government Cell Phones says
Ever heard of the library, Concerned Citizen? They have these things called computers. Maybe you’ve heard of them.
Fernando says
I have no idea who my service provider is. My phone is not ringing so I have no clue if someone is trying to call me. How do I get this fixed if I don’t know who my service provider is? I live in Stockton, CA
Matt from Budget Mobile says
Hi Fernando. Check with the Public Utilities Commission in your state. They may be able to tell you which provider you’re attached to. If you’d like to check with our customer service folks to see if you’re a Budget Mobile customer, send them a note on our website.
https://support.budgetmobile.com/anonymous_requests/new
jessica pineda says
Hello my name is jessica and I am interested in working for budget mobil I have Lot inexperience in this lifeline program and I have a group of people willing to work so I will love to get a contract..and how much you guys will offer me likebi said I have over 30 reps.
FreeGovernmentCellPhones.net says
This page explains how to work for the various companies:
https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones
Matt from Budget Mobile says
Hi Jessica. You can apply to be an agent on our website:
http://agentsignup.budgetmobile.com/
Crystal says
I’ve seen at different times tents set up at different locations where you can get an Obama phone right on the spot. Is there a website that will tell you the dates and places of where they will be set up for my area? I live in Phoenix, AZ.
Matt from Budget Mobile says
Hi Crystal. Our street teams are independent contractors, so there’s not a list of when and where they will be. You can always sign up directly on our website so you don’t need to wait to find a street team. http://www.budgetmobile.com
marissa says
Can I apply online and pick up the phone at a store or table instead of waiting for it in the mail?
Matt from Budget Mobile says
Hi Marissa. No, that is not an option. If you apply online you will have to receive your phone through the mail.
Lois Stewart says
Why can’t I get a person on the phone to speak to? The prompt says to press 9 for a person but it never works.
Matt from Budget Mobile says
Hi Lois. Please visit our Facebook page or file a ticket with customer service on our website.
https://www.facebook.com/BudgetMobile
https://support.budgetmobile.com/anonymous_requests/new
eric allen stanwood says
how minye days dos it take to you get the free pohs in the mael
Matt from Budget Mobile says
Hi Eric. It depends. We generally tell people that you’ll receive your phone 7-14 business days after you’ve been approved. The entire process can take about a month from the time you sign up to the time you receive your phone.
amy barnett says
can i swap my current phone out with one that i purchased?
Matt from Budget Mobile says
Hi Amy. You’ll need to visit one of our stores to see if that’s a possibility. http://www.budgetmobile.com/stores
Bridgette L. Boyd says
Why am I not eligible for a free govt phone? I have applied, and they sent me information and requested verification of social security benefits, that was sent in and I still am having difficulty getting approved.
Matt from Budget Mobile says
Hi Bridgette. Please get in touch with our customer service folks so they can help you get this ironed out. https://support.budgetmobile.com/anonymous_requests/new
ashley says
I need my phone number changed
FreeGovernmentCellPhones.net says
If you need to change your phone number, call Budget Mobile and request the change. There may or may not be a charge.
Matt from Budget Mobile says
Hi Ashley. Our customer service folks may be able to help you make this happen. You can file a ticket with them at this link: https://support.budgetmobile.com/anonymous_requests/new
Eugene GuidryJr says
I signed up for phone here in Stockton CA never received the phone can’t reach no one on the phone they medic cal card yes I qualified for phone don’t know the status or why they told me 10 business days no response
Matt from Budget Mobile says
Hi Eugene. Please file a ticket with our customer service folks so they can help figure out what happened. https://support.budgetmobile.com/anonymous_requests/new
Jessica says
Ok so I’ve had the budget mobile phone now for about two months and have not been able to make any calls outside of my home. I followed directions corretly and let the phone charge. put sim card in, etc and i only get service in one spot in my house. I live in the midde of town and am not sure why reception is so poor. If i leave my house I am not able to use the phone because of this. Im not sure if its the phone i have or the service the phone is through, which I believe is T-Moblie. Any suggestions?
Matt from Budget Mobile says
Hi Jessica. From your description, it’s tough to say exactly what’s wrong. If you live near a store, your best bet is to take it to one of those locations. That’s the first link below. The second link is to file a ticket with our customer service folks so they can help you get this figured out.
http://www.budgetmobile.com/stores
https://support.budgetmobile.com/anonymous_requests/new
jess says
can i change my number? if so how do I go about in doing so?
Matt from Budget Mobile says
Hi Jess. It’s not impossible, but it is unlikely. You can file a ticket with our customer service folks and see what they have to say. https://support.budgetmobile.com/anonymous_requests/new
Donna says
My phone was set into deactivated status because I “didn’t turn in a household information form” which I never received. I have had the phone since 2013. I talked to them last night, 1/5/2015 and I recorded the “household information” with the tech on the phone and was then put on hold and then a machine recording played and disconnected my call. How will I know when my service is reinstated? I’ve followed all the guidelines. Use the phone within the 60 day period, never go over my minutes, and re-certify when I receive the text. But all of this doesn’t seem to be enough.
Matt from Budget Mobile says
Hi Donna. Please file a ticket with our customer service folks so they can help you get this resolved. https://support.budgetmobile.com/anonymous_requests/new
lynda allen says
i’ve been trying since 11-25-2014 to reach someone , to receive the free gov. cell phone. have faxed budget all information with no results.i do qualify for program by having a ebt card for food and help on pg&e because of medical .Please Help!
Matt from Budget Mobile says
Hi Lynda. I’m not sure if you’ve actually applied for the Lifeline program based on your description. The first thing you can do is to visit our website at http://www.budgetmobile.com and apply there. If you’ve already done that, file a ticket with our customer service folks by filling out this form on our website: https://support.budgetmobile.com/anonymous_requests/new
Delilah Blair says
They said when you qualify for a free phone you get 1000 minutes or text. You are saying you don’t get any text unless I pay for it . Is this correct? can I get 2 phones ? one for me and one for my husband? Thank you very much for your time.
FreeGovernmentCellPhones.net says
You get the allotted txts free, and only one phone is allowed per physical home address.
Dee Dinkel says
I have tried for two days to reach you to report that my phone was stolen on Sunday, I did make a police report at our local police department they did give me a case number. What do I do next with you, and can I request a new phone?
Thank you for your help with this matter
Dee
Matt from Budget Mobile says
Hi Dee. Our warranty policy does not cover lost or stolen phones. You can purchase a new one by visiting any of our retail store locations. http://www.budgetmobile.com/stores
Sonia Nunes says
In modesto ca 95351
Where may people find a kiosk and what days + time so that they to may apply for budget mobile. There are many others in need and dont know where theres a kiosk. Thanks. I would like to let others know.
FreeGovernmentCellPhones.net says
There is no calendar of where the tents will be. Most likely this is because the companies often have independent agents and distributors deciding where they will set up shop for the day.
(More about becoming a sales rep at the tents yourself: https://www.freegovernmentcellphones.net/get-a-job-handing-out-free-cell-phones)
odeal mills says
Just got phone its not working what’s the deal
Matt from Budget Mobile says
Hi Odeal. Please file a ticket with our customer service department (1st link). You can also visit one of our retail store locations and see if your phone meets warranty standards to have it replaced (2nd link).
https://support.budgetmobile.com/anonymous_requests/new
http://www.budgetmobile.com/stores
Jackie Wahlig says
Have been tring for hours this a.m. and again this afternoon – to try to add minutes and cannot get ahold of anyone. Are your lines working? 888-777-4007?
Matt from Budget Mobile says
Hi Jackie. Please send a note to our customer service department at this link. Someone will be in touch with you.
https://support.budgetmobile.com/anonymous_requests/new
jeanette talamantes says
Sorry to ask but, i lost my phone and i wish to know if i may replace this service to an old phone without no service to continue having your good free government service. Thank you
Matt from Budget Mobile says
Hi Jeanette. Our warranty does not cover lost or stolen phones. You can purchase a new one by visiting one of our retail store locations.
http://www.budgetmobile.com/stores
david says
WHERE IS THE SEATTLE OFFICE? i HAVE A PHONE THAT DOESNT WORK AND THERE IS NO OFFICES IN SEATTLE LISTED ANYWHERE, JUST PEOPLE ON SIDEWALK OFFERING PHONES WHO WONT GIVE ADRESS , WTF? IS THIS MOBILE MEAN NO PLACE TO GO TO EXCHANGE UNWORKING PHONE?
Matt from Budget Mobile says
Hi David. Please send a note to our customer service department at this link.
https://support.budgetmobile.com/anonymous_requests/new
Erin Johnson says
Yes I’m getting ready to start school, I’m not working and I have no income. Can you tell me who might offer free internet service?
FreeGovernmentCellPhones.net says
Check out this site for not free, but $9.95/month broadband internet. The programs are designed for struggling Americans.
http://www.cheapinternet.com
Tracy Mclain says
My phone was either misplaced or stollen how do I get another?
Matt says
Hi Tracy. My name is Matt and I represent Budget Mobile. Unfortunately, our warranty policy does not cover lost or stolen phones. You can purchase a new one by visiting one of our retail store locations.
http://www.budgetmobile.com/stores
You can also mail a money order for $20 to the address below.
Budget Mobile Returns
1325 Barksdale Blvd (1st Floor)
Bossier City, LA 71111
sylvia Barnett says
My phone has been misplaced. How do I get another one?
FreeGovernmentCellPhones.net says
Call Budget and ask them for a replacement.
Matt from Budget Mobile says
Hi Sylvia. Lost and stolen phones are not covered under our warranty. You can purchase a new one for $20 by visiting one of our retail store locations.
http://www.budgetmobile.com/stores
cecelia cole says
i applied and got assurance wireless and was told I got 250 free mins and 250 free text I did for the first month but now I don’t have any mins and I haven’t been getting the free mins
jayne says
@Ms. Cole, if you have questions about Assurance Wireless, please visit the Assurance Wireless Facebook page! They’ll be happy to help
trice says
This is a good thing for people that really needs them. I think that it is false advertisement in sort of a way because it says you get a whole year free. But at the same time after 3 or 4 months they just stop wworking. Which is right after the warranty so there’s “nothing” they can do about it. You then have to purchase another phone for 21 $ for what they call the basic phone. the price is not bad but the point is that we are promised a year for “free” but it goes out and you have to purchase another phone…. another thing is if you pay 5 $ to send and receive 50 picture messages you have to use all 50 in that same month or the privalage is take in off and you can not send or recive any more pics without paying 5more $ for another 50 for another month. I do like the idea of helping people in need and giving them phones I just wish they would let us know
up from
Matt from Budget Mobile says
Hi Trice. I’m a little confused by what you mean when you say “false advertisement”? Lifeline service is free for as long as you qualify for it. As to our phones not working; they are refurbished phones. That means that they’ve been used by someone else prior to us giving it to you. Some of these last for long periods of time, others don’t work when our customers receive them (and we replace any phone that’s malfunctioning for free if it is under warranty).
All of our prepaid services are on a monthly basis and they do not roll over. This is not an uncommon practice in the telecom industry. We’re very upfront about all that information as it is listed on our website in our terms & conditions. If you have any questions, feel free to contact our customer service department at the link below.
https://support.budgetmobile.com/anonymous_requests/new
angela says
You guys are the best . better phone’s ,than your competitors.
Thank you budget.
Matt from Budget Mobile says
You’re very welcome, Angela. Thanks for your kind words.
Ralph Carpenter says
I fully understand that these phones are reconditioned and they are free, but they are junk for the most part. Very few people I know have received a phone that works properly if at all. The phone I received appears to work ok, I can make and receive calls and texts, but it has no internal phone memory storage capacity at all. I downloaded an operation manual from Verykool and found the misuse of the English language in said manual to be in line with the phone I received, neither one is worth much.
Matt says
Hi Ralph. My name is Matt and I represent Budget Mobile. As you say, the phones we offer are refurbished phones. We purchase these wholesale and distribute them to our customers. If you’re unhappy with the phone you received, you can visit any of our retail stores and purchase a new phone for $20. http://www.budgetmobile.com/stores
Billie J. Clark says
I have been trying to get minutes added to my phone. I get shut out on your site and have called customer but have NOT BEEN ABLE TO TALK TO A REAL PERSON. I WANT THE $10.00 LIFELINE PLAN FOR 500 MIN. UNLIMITED TEXTS AND 250 MB DATA. MY NUMBER IS 208-446-4522. THIS IS VERY VERY FRUSTRATING. PLEASE HELP ME. CALL ME AND WE DO THIS ON THE PHONE. THANK-YOU LUCKIEME
Matt says
Hi Billie. My name is Matt and I represent Budget Mobile. Please visit our website and fill out this form to talk with customer service. They will be able to help you order the plan you wish to purchase. https://support.budgetmobile.com/anonymous_requests/new
craig gavette says
I have 2 friends that need 2 get a govt ph- neitherhave em addresses. Can u tell me where in flint mi area i can take them 2 get a ph. Thanks Craig
FreeGovernmentCellPhones.net says
You need to look up the companies that serve Michigan and check each one’s website or call them. They are all listed here:
https://www.freegovernmentcellphones.net/states/michigan-government-cell-phone-providers
Matt says
Hi Craig. My name is Matt and I represent Budget Mobile. Your best bet is to contact our customer service folks by filling out this form online so they can help you get the answers you need.
https://support.budgetmobile.com/anonymous_requests/new
Janine Henschel says
there were some people that came out to the homeless shelter but I didn’t get their name, do you also help the homeless to get a phone too ? thank you
FreeGovernmentCellPhones.net says
Homeless cannot qualify as they do not have a physical address. They can’t use a shelter’s address unless they are the only one so far to use that address, as only one phone allowed per address.
Deborah says
You guys sent me a Motorola Q, the phone won’t hold a charge. It also says it’s in Flash Boot loader mode. I talk to someone from Motorola and they told me that phone needs to be replaced. I’m reading some of these past saying it’s 20 dollars to replace a phone. That’s not something I have. I’ve left messages and waited on hold for hours at a time, only to be hung up on. I’m frustrated. I have another government phone that I was told could be connected. I live in California, not in a vicinity by no means of a budget mobile store. I’m desperately in need of help, I’m legally blind. I need my ohone. Please help me.
Matt says
Hi Deborah. If you’ve had your phone for less than 60 days it is still under warranty and we can replace it free of charge if it meets warranty standards. Just send the phone and charger back to the address below and we will send you a new phone, free of charge (if it is under warranty and meets warranty standards).
Budget Mobile Returns
1325 Barksdale Blvd (1st Floor)
Bossier City, LA 71111
philip martin says
did not get my phone. Place where it was supposed to go will not release it to me. I need the plan stopped on that phone. Will provide a better address later.
Matt says
Hi Phillip. My name is Matt and I represent Budget Mobile. Your best bet is to open a ticket with our customer service department via the link below. After you fill that out, someone will be in touch with you soon.
https://support.budgetmobile.com/anonymous_requests/new
amanda says
my phone is broken were do i call to get a replacement? the phone in company is great i need a new phone though
FreeGovernmentCellPhones.net says
Contact your phone vendor, which I assume is Budget since you posted on the Budget page.
Matt says
Hi Amanda. My name is Matt and I represent Budget Mobile. Depending if your phone is under warranty, we may be able to replace it free of charge. You should visit one of our retail store locations for the best help. http://www.budgetmobile.com/stores
chad pitman says
i live in KY and and i get (snap) and medicaid does phone come with text on the basic plan
FreeGovernmentCellPhones.net says
Yes, it comes with text. All explained above.
Matt says
Hi Chad. Yes, it does. All of our plans include free talk and text.
http://www.budgetmobile.com
orville says
hello budget, thank you for my free phone with unlimited talk and text, i just received it in the mail. But im having a problem the phone you sent me is so small and the buttons are tiny, i am 46 years old my vision is not what it used to be, is there anyway possible to exchange for a different one, and also being a male maybe i can get a black one this time instead of flourescent green…thanks so much budget
Matt says
Hi Orville. My name is Matt and I represent Budget Mobile. If you don’t like the phone you received, you can purchase a different one for $20. The easiest way to do that is to visit one of our retail stores to pick out the exact phone you’d prefer. http://www.budgetmobile.com/stores
james christopher says
I have had this phone for a month now. I have been unable to get the budget staff to get my voice mail set up properly. I have never received such pathetic incompetent answers in my life. Every time I call 611 I hear how many minutes and txt time I have remaining about 500 times yet when I press 9 for customer service the dam thing hangs up EVERY SINGLE TIME
Matt says
Hi James. My name is Matt and I represent Budget Mobile. Please visit our website and fill out this form to have someone from customer service get in touch with you. https://support.budgetmobile.com/anonymous_requests/new
paula fields says
Im having issues with unlocking my phone and using it then i dropped it and it cracked cant see the screen can i switch my budget mobile account to another phone i have aroubd the house and if so how?
Matt says
Hi Paula. My name is Matt and I represent Budget Mobile. Please fill out this form so our customer service department can help you out. https://support.budgetmobile.com/anonymous_requests/new
Sean Franklin says
Hi, How do I know which phone I will receive? Will I have a choice as to whether I receive a certain model?
FreeGovernmentCellPhones.net says
No choices on phones.
Matt says
Hi Sean. My name is Matt and I represent Budget Mobile. If you sign up on our website (http://www.budgetmobile.com) we will assign a phone to you at random. If you visit one of our stores (http://www.budgetmobile.com/stores) you may be able to select the specific phone you prefer.
matilda says
I just received my phone, made a couple of calls, now it’s saying when I dial a number that this account can not be located…
Matt says
Hi Matilda. My name is Matt and I represent Budget Mobile. Please get in touch with our customer service department at the link below.
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
Tim says
Hope you don’t have a problem with your phone service. I just got told I would have to go to Indianapolis to get it fixed…….3 hours away. I just bought minutes for my phone yesterday and somehow 750 minutes is magically gone, but there is nothing they can do over the phone. I just got the run around and pretty much told oh well. Thanks budget
Matt says
Hi Tim. My name is Matt and I represent Budget Mobile. We’d like to help resolve this issue, but we need some more information. Please visit our Facebook page (http://www.facebook.com/budgetmobile) and send us a private message or fill out this form on our website to get in touch with customer service. https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
vanessa says
i would like to know how i can apply for a free phone?
FreeGovernmentCellPhones.net says
There’s a website you really might want to check out. It’s https://www.freegovernmentcellphones.net
Matt says
Hi Vanessa. My name is Matt and I represent Budget Mobile. The easiest way to get signed up is to visit our website a http://www.budgetmobile.com. All you need is to enter your information (Name, Address, SSN) and have proof of need. For example, if you signed up through SNAP (food stamps), you’d just need to provide an image of your EBT card.
Rhonda Nelson says
Hi. I am interested in the unlimited talk and texting because I live in California and am on the Federal Food Stamp Program but there is someone else who lives in this residence (my cousin) who receives the Lifeline Assistance Program with her cell phone through Cricket. I was wondering since she already receives Lifeline, if I would be eligible for a Budget phone. We have the same address but we consider ourselves as separate households. Thanks for the information.
FreeGovernmentCellPhones.net says
Unfortunately, the address will stop you from getting one — due to fraud protection, only one Lifeline discount per physical address. Not always fair, but that’s how it is.
Raquel Providell-Appenfelder says
I don’t have a job and I nee a way to talk to anyone to coordinate and know what is going on.
Matt says
Hi Raquel. My name is Matt and I represent Budget Mobile. Just visit this link to go to our website and begin the signup process.
https://www.budgetmobile.com/lifeline/index.cfm
timothy foley says
I need a phone i have no income what so ever. I NEED A PHONE FOTR MY DOCTORS APPOINTMENTS ANONG OTHER ERRENDS LIKE TRANSPORTATION
Matt says
Hi Timothy. My name is Matt and I represent Budget Mobile. Just visit this link to go to our website and begin the sign up process.
https://www.budgetmobile.com/lifeline/index.cfm
Sally Vue says
I just received my phone late October and I have been unable to use it since 11/21/2014. A whole bunch of error codes keep popping up as soon as I turn it on.
Matt says
Hi Sally. My name is Matt and I represent Budget Mobile. Depending on where you live, your best option is to visit one of our retail stores so they can help you. The list of our retail store locations in each state is the first link below. If none of those are near to you, please send a note to our customer service department and see if they can help you. That’s the second link below.
http://www.budgetmobile.com/stores/
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
dianne says
Hi matt how long does it take to receive the phone by mail? I live in Az its been 1 week since they approved me. They told me I was gonna received it in the mail.
Thank u.
Dianne Nunez
Matt says
Hi Dianne. It depends. I typically tell people it takes 2-4 weeks after you’ve been approved for the phone to arrive. If you want to check on your account status, you can send a note to our customer service department at the link below and they’ll get in touch with you.
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
peter says
stay away from this company they are horrible, you can never get any one on the phone and most of the time when you pick an option it just hangs up on you, i called to cancel service since i am going with another and they don’t seem to want to cancel they keep making up crap and saying it will be done soon sure they are trying to keep billing lifeline please stay away from this joke of an company
Matt says
Hi Peter. My name is Matt, I represent Budget Mobile. I’m sorry you had a poor experience with us. If you’d like to get in touch with our customer service department and try to straighten things out, please visit the link below and fill out this form.
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
peter says
a lot of good that dose you think i have not tried that its pointless
dianna henry says
do you have a free phone with the internet included
Matt says
Hi Dianna. My name is Matt, I represent Budget Mobile. We do not have a plan that includes free data as that is not allowed under the LifeLine program. You can purchase a monthly prepaid plan that includes data on our website. How much data is included depends on where you live as California and all other states have different plans:
http://www.budgetmobile.com/plans/
http://www.budgetmobile.com/california/lifeline-plans/
Gina says
In order to get a signal in waaaaay Northern WI, I need a free Verizon carrier. Are you?
Matt says
Hi Gina. We do offer phones on the Verizon network. You can sign up on our website:
http://www.budgetmobile.com
estefani says
You cant see the screen of my phone can I get another one??
FreeGovernmentCellPhones.net says
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
Matt says
Hi estefani. My name is Matt, I represent Budget Mobile. If your phone is still under warranty, we can replace it free of charge most likely. Please contact our customer service department at the link below.
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
monique says
I got a budget phone in sAcramento ca a few days later it was stolen so i purchased a new one. And now thos one dosent. Ring ive only had it a month and half
Matt says
Hi Monique. My name is Matt and I represent Budget Mobile. Your new phone should still be under warranty. Visit one of our Sacramento stores and the agents there will be able to replace your phone.
http://www.budgetmobile.com/california/stores
Amber cadue says
I live in sacramento and i need to find a store I’m having trouble with my phone as well
Nick says
I would like to change company’s
Matt says
Hi Nick. My name is Matt and I represent Budget Mobile. If you’re looking to switch to Budget Mobile, all you need to do is visit our website and go through the sign up process. That’s the first link below. If you’re unhappy with our service, we’d like to try and help make it right. Please send a note to our customer service department by filling out the form at the second link below.
https://www.budgetmobile.com/lifeline/index.cfm
https://support.budgetmobile.com/account/dropboxes/20066123#/dropbox/tickets/new
Charlie Phelps says
Hi,
Where in the zip code numbers 40004 or 40008 can I get a Obama Buget Phone, once I qualify of course? Or does the Obama phones have to be sent via mail?
Thank you for your time and reply.
Cordially,
Charlie
Matt says
Hi Charlie. My name is Matt, I represent Budget Mobile. If you would like to apply for a free government cell phone from Budget Mobile in person, the nearest store to you is in Louisville. I’ve linked to that store below. The store will have a selection of phones to choose from. Depending on how long the approval process takes, you could leave the store with a phone that day. If you can’t make it in to Louisville, you can apply on our website and we will mail the phone to you.
http://www.budgetmobile.com/stores/KY/Louisville-KY3499.cfm
http://www.budgetmobile.com
Matt says
Upon looking at an expanded map, Charlie, our store in Lexington may be closer to you. Here is the link to that store.
http://www.budgetmobile.com/stores/KY/Lexington-KY3495.cfm
lisa says
i cant here when somebody call me
Matt says
Hi Lisa. My name is Matt, I represent Budget Mobile. If your phone isn’t working for you, you can purchase a replacement phone for $20. Your best bet is to visit one of our retail store locations, which you can find in this link: http://www.budgetmobile.com/stores
silvia botello says
i need one im on ssi i have seizures and a brain tumor and no way of communication
Matt says
Hi Silvia. My name is Matt, I represent Budget Mobile. Just visit our website and enter your information to start the application process. No need to leave your home. http://www.budgetmobile.com
William Tomasso says
Hi I would like to signup for budget mobile,how do I obtain an application?
FreeGovernmentCellPhones.net says
You simply contact Budget Mobile. Contact info is above.
Matt says
Hi William. My name is Matt, I represent Budget Mobile. Just visit our website and enter your information to start the application process. http://www.budgetmobile.com
cindy avilez says
ihave reachout wireless but i m thinking of swiching my plan to budget because i need unlimlited. talk and text instead of lumited minutes
Matt says
Hi Cindy. My name is Matt, I represent Budget Mobile. We’d be happy to have you. Just visit our website at http://www.budgetmobile.com to get started on transferring your service.
danny phan says
My friend got a free phone from budget phone with t moble services, he want buy and activate to a smart phone, but we dont known where is local location telephone sevices in sacramento , can you let me known ? THANKS !
Matt says
Hi Danny. My name is Matt, I represent Budget Mobile. You can find a list of our stores on our website at http://www.budgetmobile.com/california/stores
patricia martinez says
i wood like Internet on my new Buget phone.
Matt says
Hi Patricia. My name is Matt, I represent Budget Mobile. If you’d like to purchase data, we offer monthly prepaid plans that include it. If you live in California, visit http://www.budgetmobile.com/california/lifeline-plans/ or http://www.budgetmobile.com/plans/ if you live in any other state.
Susana Melendez says
I trying to get a phone I just move I need a cellphone I have been very sick so I need a phone what do I have to do To get one let me know
Matt says
Hi Susana. My name is Matt, I represent Budget Mobile. Just visit our website at http://www.budgetmobile.com to start the sign up process.
julie vang says
have not received my phone I believe I applied for in September, should I re-apply?
Matt says
Hi Julie. My name is Matt, I represent Budget Mobile. I’m happy to look into what’s going on with your account. If you would visit our Facebook page and send a private message, I’ll get your name and address from you and then help you from there. http://www.facebook.com/budgetmobile
Harold Dickerson, Jr. says
I’m having trouble accessing the Wi-Fi/internet. Called the phone info at http://www.budgetmobile.com but they could not direct me to the manual on-line.
May I thank Budget for their assist in being able to have a phone.
Matt says
Hi Harold. You can find your phone’s user manual at this link. You’ll just need to know the make/model:
http://www.budgetmobile.com/phones/manuals.cfm
yvette says
How can i switch to this company i dont like telescape can u please help me
FreeGovernmentCellPhones.net says
Here’s an FAQ on how to switch to a new cell phone company:
https://www.freegovernmentcellphones.net/faq/how-do-i-switch-lifeline-providers
Matt says
Hi Yvette. My name is Matt, I represent Budget Mobile. You can sign up for service with us. Just indicate that you already have a LifeLine account and it will transfer your service over to us. http://www.budgetmobile.com
Gale Carlson says
I just filled out all of the information that you required for free cell phone service. It said that my address or something was not correct. I have lived at this address for 15 years. Now what do I do. Please let me know.
Matt says
Hi Gale. My name is Matt, I represent Budget Mobile. Our system follows the USPS system exactly. So, it doesn’t like punctuation or symbols. So, enter your address like this:
123 Main St APT 456
Your City, Your State
Zip Code
http://www.budgetmobile.com
Adam Ocejo says
i have a question i live in san ysidro CA I want to know where can i get the free phone
Matt says
Hi Adam. My name is Matt, I represent Budget Mobile. Just visit our website at http://www.budgetmobile.com/california to sign up.
Christina Trans says
I came into the office near 1879 Senter Road, San Jose, Ca 95112. To one to the representatives at the booth. I am waiting on my order status and delivery. Please send me updates. I can confirm any other information needed. Via email is the best form of contact.
Thank You!
Christina Trans
*****@gmail.com
FreeGovernmentCellPhones.net says
Christina, you’ll need to contact Budget directly.
Matt says
Hi Christina. My name is Matt, I represent Budget Mobile. You can either visit our website at http://www.budgetmobile.com and then click the contact us link to send us a note or visit our Facebook page at http://www.facebook.com/budgetmobile and then send us a private message. Either way, we’ll get back to you.
Loretta J Moran says
I qualify for free phone but I have a question will I be able to keep my current cell phone number.
Free Government Cell Phones says
No, you will not be able to keep your number.
amy nicholson says
Hi. I currently have a budget mobile phone I just received. I am wondering if leftover minutes rollover each month? Also wondering if I have to purchase a plan before I run out of minutes, or can I call after I am out of minutes and get more? I dont know how many minutes will be sufficient for me yet?
Matt says
Hi Amy. My name is Matt, I represent Budget Mobile. Your leftover minutes will not roll over, unfortunately. Your best bet would be to purchase add on minutes on our website. You can also purchase monthly prepay plans that allow for more minutes and texts each month, as well. http://www.budgetmobile.com
Dmitrii says
I am new American resident( 1 moths as I got a green card). Can I be qualify.?
Dumitru. Thank. You
Matt says
Hi Dumitru. My name is Matt, I represent Budget Mobile. If you qualify to receive government benefits like food stamps then you qualify for this program.
angie chavez says
hi I’m I need of a cell phone do 2 me being on ssi and I live by my self and I don’t have a car and I don’t know any one here ware I live and I have asmha and if I was 2 have one of my asmha ataecs I have no way 2 call 911so how do I get one of our cell phones for me a.s.a.p my add is p.o.box’s *** traver cali 93673 so can u help me plz thank u god bless u
angie chavez says
so sorry for my spelling not good at all and I’m using my kids phone do 2 she is here at my home but she don’t live by me at all she lives like 30 min from me in visalia cali and she comes by my house 2or3 times a mouth so I do need a phone cuz all my ssi money gos 2 my rent and bills and a little bit of food for me and by the 2 of the month I’m out of money 2 get me my own cell phone so plz can u help me god bless
Matt says
Hi Angie. My name is Matt, I represent Budget Mobile. Just visit our website at http://www.budgetmobile.com to sign up for a free government phone.
Anya Thomas says
I have a hearing amplified unit now, do you offer mobils with hearing amplification?
Matt says
Hi Anya. My name is Matt, I represent Budget Mobile. You can call our customer service line at 888-777-4007 and select the first option to speak with a representative. You can also visit our website for information on your free cell phone and its service. http://www.budgetmobile.com
marie litterio says
Would like to participate in your free cell/text services. However, I have special needs. Even when volume turned up all the way, I still cannot hear speaker &would like to keep conversations private. Had Budget Mobile in the past. Would also like to text. I still qualify.
TY
Marie
401-944-****
Matt says
Hi Marie. You can apply for service on our website at http://www.budgetmobile.com
sandy moua says
HI, I submited my application online and I got no respond. So I was just wondering do I qualify or not.
olfmdkkbodsokfb plmdfp,bk says
You don’t qualify!
Matt says
Hi Sandy. My name is Matt, I represent Budget Mobile. If you’ll visit our website and click the contact us section you can find ways to get in touch with us so we can look up your account information. http://www.budgetmobile.com
Gloria Arellano says
I wanted to ask f someone buys u a smart phone can we transfer services and keep everthing we have on our pho.es or do u have phones for sale
Geoff Scott says
How do you switch to a new phone I just bought 3 days ago I have had budget mobile for 2 years and who do you get a hold of??my old phone is dying!!
Matt says
Hi Gloria and Geoff. My name is Matt and I represent Budget Mobile. We offer smartphones for sale. You can visit one of our stores to see the types of phones we offer. Geoff, please visit our website for contact information. You can also visit one of our stores to replace your phone. http://www.budgetmobile.com/stores
Mr. Allison Smith says
How do i activate my Phone?
Deashley Campbell says
How long have u been doing this
Matt says
Hi Allison. My name is Matt, I represent Budget Mobile. You can visit one of our stores to see if we can activate your phone should you qualify. If you received a phone from us that wasn’t already activated, please visit a store to get it activated. http://www.budgetmobile.com/stores
Douglas Westen says
I received a phone in the mail with phone number 323 252 ****. Yesterday I received a letter from California LifeLine Program that I did not send it the proper paper work and therefore I have been disqualified
(002-007-****). If this is the case, why did I receive the phone and how and where do I return it?
I emailed with an attachment from Disability Insurance stating my monthly amount and the dates that I receive these amounts…..I am a bit confused and would like to know what I should do.
Douglas Westen
213 494 ****
Matt says
Hi Douglas. My name is Matt, I represent Budget Mobile. Please visit our website (http://www.budgetmobile.com) or call our customer service line at 888-777-4007 and select the first option for new service to talk to a representative. They’ll be able to figure out what went wrong.
Carolyn says
Can i be able to get a replacement phone, old phone one of the keys stopn functioning the stop working.
Matt says
Hi Carolyn. If your phone is not working and you fall within the warranty period, you can get a replacement phone. Please visit our website to find a store near you or for contact information. http://www.budgetmobile.com
Azadeh says
my mother has a budget phone. She was given a flip phone, it’s very old and too small for her vision. Am I allowed to go to the budget mobile and buy her a bigger size phone? Or she is only supposed to use the phone she was provided with?
Thank you
Matt says
Hi Azadeh. My name is Matt, I represent Budget Mobile. Yes, you can visit a retail store location and purchase a new phone for her. Our store locations can be found on our website. http://www.budgetmobile.com
curious says
How long has budget mobile been a cell phone provider?
Matt says
Hi Curious. My name is Matt, I represent Budget Mobile. Our parent company, Budget Prepay has been in business since the early 90’s.
ryan says
I have two questions. First, what kind or kinds of phones are these? Make and model? Second question, if I qualify and everything goes smoothly, how long after I send in the application until I receive the phone in the mail? Not sure if it matters but i reside in California. Thank you
Free Government Cell Phones says
The phones are whatever they have purchased at the time. There are no choices. We can’t tell you how long it takes to get the phone, each company is different.
Matt says
Hi Ryan. My name is Matt, I represent Budget Mobile. We offer a variety of phones ranging from flip phones to low-level Android and Blackberry. Generally speaking, it takes about 3-4 weeks to get your phone after you’ve sent in your application assuming all goes smoothly.
james knowles says
When i make calls my number shows up on caller ID as 626 240-****. When people call that number, they get someone answering ti Lomita.Help.
Matt says
Hi James. My name is Matt, I represent Budget Mobile. Please call our customer service line at 888-777-4007 and select the first option for new service to talk to a representative. You can also visit our website to file a report. http://www.budgetmobile.com
Chris C says
Hello I sign folks up for these phone through budget for the state of Colorado , just wanted to let you guys know that we do 250 talk and 250 text now. I have several spots around Denver if people need to know where to sign up
Free Government Cell Phones says
Thank you for the update. We’ve made the change to our page.
maria says
Where near 80215 can I sign up for 1?
Free Government Cell Phones says
No idea. Use the website or call them.
Matt says
Hi Maria. My name is Matt, I represent Budget Mobile. Our only store location in the Denver area is linked below. You can also visit our website and sign up there.
http://www.budgetmobile.com/stores/CO/Aurora-CO31.cfm
http://www.budgetmobile.com
michael gloudemans says
I have disconnected with budget on July 9, 2014 & I am trying to go with assurance. My old number is 317-498-****. My social security number is ***-**-**** Assurance wireless said’s they need a conformation number from budget in order for me to go with Assurance. It show ‘s on there records that I still have Budget. Please, e-mail me a conformation number so I can get this straighten out. I can’t get through when I call your customer service at 888-777-**** Please, call me for any questions at 317-589-****
Thank you
Michael Gloudemans
Free Government Cell Phones says
We are not Budget or Assurance, or any phone company, so unfortunately we cannot help you. But please, we urge you to not post your phone numbers and especially your social security number in open forums online — anywhere.
marcus says
my name is marcus, my phone has had problems with the voice and sound,i have california life line, so i stop[ to see the reppresenitive who hangs out on a table and laptop at the human resourse asking people to get an obama phone, well i stop to tell him ,,can i get another phone? and told him my problem,he siad ,,hay no problem, you sure can get another phone,, so this was last week i been waiting on a phone that should work better ok.. well to my surprise i get a letter that i had requested to be switched fromcalifornia life line to budget mobile??? i never requested this change they shut my service and i dont know whats going on??? customer service please take me off budget mobil i never asked for that ..i have californialifeline..thank you sorry for the trouble, hope there isnt an emergincie because i have noway of calling 911…….
Jennifer Sikora says
i have a free cell phone from buget but i lose my phone how can i get a new one please email me to let me know at ****@yahoo.com to tell me how i an get a new phone thanks
Free Government Cell Phones says
Read this page:
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
leola duff says
I fell using my budget while I was trying to dail 911 and it broke in 2 parts what can i do?
Free Government Cell Phones says
https://www.freegovernmentcellphones.net/faq/i-lost-my-phone-how-do-i-get-a-replacement
yenn says
Can I use a difff smart phone for ur services…? I think my phone is fried and not working…what do I do???:
michelle hrubes says
im interested in the lifeline program.
Tina Eddings says
I just gotten this buget phone a couple of weeks ago and i want ,,,, to use it but i can’t connect what should , i do i need a phone real bad because i’m thu the goverment program and i do have medical-cal and i need a phone to connect people and i’m on a program with the county of los angeles .And if i need to be contact i can’t so what should i do . I have been calling the phone but there no answers i’m very confuse…
scott micheal wilson says
if i have medical ,can i get a free phone i really need one
Free Government Cell Phones says
What do you mean, “if you have medical?” But, only the eligibility requirements we’ve listed qualify.
betty hook says
i lost my phone how can i get anther one…my cell number is 843 505 ****
Free Government Cell Phones says
Contact Budget and tell them.
Erika Boles says
Hi my name is Erika Boles. I want to know what kind of cell phone do you all have can the phone receive text and also can it receive picture. And daily inspirational texts.
Cheryl Townsend says
I need to find a free cell program that includes a free phone. I qualify for free service, but I do not have a cell phone. Are there programs that include a phone?
Free Government Cell Phones says
Yes they all include a free phone.
Djay Mcbee says
where do i find a form for a free phone and servics.I also have my own
Free Government Cell Phones says
Go to the Budget Mobile website – contact info above.
Djay Mcbee says
i would like to sign up for your service but there’s no form to fill out..What to do?
Free Government Cell Phones says
Please read the page above. We are not the phone service, we tell you where to get the phone.
roberta says
How do I upgrade my phone. I’ve had for almost 2 yrs and always shuts off on its own.
Free Government Cell Phones says
Call your cell phone provider and ask them. If they won’t contact a different company in your state (click our States menu link)
Travis Keith says
I recently got approved for a free lifeline phone thru another distributor,since receiving phone been having some problems with them. I heard something aboht switching providers. Is that true, and what providers allow you to switch .
Free Government Cell Phones says
You can always switch. We are looking into this, but I believe that if it’s within 60 days of a new contract, you must first contact your current company to de-enroll, and then contact a new company. If after the 60 days, you can go directly to the new company. But make a call to the company to be sure.
Sophia says
My phone was working , now it says initial programming needed what do I do and all I get is a busy signal I can’t make phone calls from the cell phone
Free Government Cell Phones says
We don’t know exactly, Sophia. You’ll need to ask Budget.
Rosamaria says
Interested In Your Line..
Free Government Cell Phones says
You should give Budget a call, their contact info is up on the page above.
Mary A. Lee says
I keep getting busy signals every time I dial a number and I know that I haven’t used all my minutes.
Brandie says
I would like to know who to contact if I’m having an issue with a lifeline phone company (budget Mobile).
alicia wright says
I am trying to get a phone everytime i try its difficult alot
julia conant says
How do I upgrade my new phone so tha t I can,log online
Edna Rose Arccher says
We draw social security and also we have melcare &melcaid.
Free Government Cell Phones says
You’re eligible then.
tanyawhitbey says
Hi I’m trying to sign up for phone it won’t let me put my code in
Ramon Morales says
I have a budget phone but, it has been disconnected and it needs up grading could you please contact me at cellphone ********* or thru my email.
Thank you,
Free Government Cell Phones says
Wish we could help, but we aren’t Budget. You’ll need to contact them.
JOHN REDDON says
thank you