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Will I be able to roam?

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updated 01/27/23

Your LifeLine Assistance/Affordable Connectivity Program free government cell phone may allow roaming. Or it may not.
Roaming is a service that allows you to use your cell phone while you are in another country or outside of your service provider’s coverage area. Roaming can be convenient for those who travel frequently, but it can also be expensive, because it’s usually accompanied by steep additional charges.

Some Lifeline providers offer roaming as part of their service, while others don’t. You need to check with your specific service provider to find out whether roaming is included in your Lifeline plan.

If you’re interested in using your phone while roaming, it’s a good idea to carefully consider your options before enrolling in a Lifeline plan. Compare different plans and service providers to find the one that best fits your needs. Remember that it’s very important to carefully read the terms and conditions of your plan before you travel.

Because as we said earlier, roaming can be expensive. Especially if you aren’t expecting any extra charges.

Comments

  1. Oruc Selcuk says

    November 22, 2020 at 9:10 am

    My Qlink zte3001s phone every time I call a number says you are roaming

    • Free Government Cell Phones says

      November 22, 2020 at 10:59 am

      Sounds like there’s a problem, Oruc. Contact customer service by calling 6-1-1 on your free government cell phone.

  2. Donna Smallwood says

    March 11, 2020 at 4:01 pm

    I have a crazy question.. Well my Q Link wireless phone always says it’s Roaming, and I cannot make a call while it says that.. what do I do??..

    • Free Government Cell Phones says

      March 11, 2020 at 9:31 pm

      Contact Q Link customer service/tech services.

  3. Darryl Cramer says

    May 20, 2019 at 7:17 am

    Just received my Free phone. My main question is ,about WiFi, as I am older (75) and do not understand about this. Will my phone pick up wi fi, and that takes me to internet? A little confusing for me right now, I am trying to figure out on my own. Thank you kindly

    • Free Government Cell Phones says

      May 20, 2019 at 8:17 am

      There’s not room here (nor time) to fully answer all your questions, Darryl. But you can try calling your service provider’s tech support team to get full answers. Theoretically, the short answer should be yes, you will be able to get WiFi. Of course, that is based on the assumption that the free cell phone you were given is a smart phone with WiFi capability.

      We would imagine that any phone store would be happy to help answer your question. But make sure you go in at a time of day when they aren’t busy.

      • Darryl Cramer says

        May 20, 2019 at 11:01 am

        Yes, my phone I got is Android smart phone..just afraid there may be hidden costs.thank you for quick reply.

        • Free Government Cell Phones says

          May 20, 2019 at 1:50 pm

          There should be no hidden costs, Darryl. Good luck.

  4. Sherry R Rolon says

    April 11, 2016 at 9:44 am

    Can I use my phone when traveling to Puerto Rico?

    • Free Government Cell Phones says

      April 11, 2016 at 10:24 am

      Depends on which company you’re with and which national network that company uses. If you’re with a service provider that does offers the free government cell phone program in Puerto Rico you can probably use it there. But you should make absolutely sure before you travel. Contact the customer service team at your service provider either by phone or online to confirm.

  5. Kenneth Wallace says

    January 19, 2016 at 7:11 pm

    I think my safe link phone is actually going to be a death link phone cause where I use the phone the most ( at home ), I have no signal. Have to go outside. If I’m hurt or dying in the house and try to call 911 I will not get thru and possibly die. It will be safe links fault in my eyes. You may not be a cell phone company but you should come up with a different name for them because safe link they are NOT

  6. Sarrah says

    December 1, 2015 at 6:10 pm

    I recently got my lifeline phone and it worked fine untill the first when my minutes renewed now it says I’m roaming.. What can I do to fix this?

  7. Jessica says

    July 22, 2015 at 9:13 am

    I have a safe link phone, and I moved recently. My phone is roaming and it will not make phone calls or text at all. So I guess the answer is you can’t roam with free government phones. I have been here for almost 2 weeks and still can not make calls/text.

    • Donna Smallwood says

      March 11, 2020 at 4:02 pm

      I have the same problem. Did you ever get to figure it out? Plz help..

  8. Larry Fullington says

    August 21, 2014 at 6:46 pm

    I live in an area with bad reception, so my son paid for a booster from AT&T so that we could use our phones. Will I be able to use a SafeLink phone from home ?

  9. Wolfie says

    May 2, 2014 at 2:16 pm

    Only Verizon works where I live. Does your service cover the same as Verizon?

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