That statement is true-ish.
Lifeline, the federal program that provides a discount on phone or internet service for eligible low-income consumers, is administered by the Federal Communications Commission (FCC). It’s available through participating service providers. When you apply for Lifeline, you will be required to provide proof of your income or participation in certain government assistance programs. They’re required to demonstrate that you are eligible for discounts that come with the program.
In general, you’ll not be required to submit to a credit check. However, it’s possible that a participating provider may conduct a credit check as part of their own internal processes when you apply for service. However, that credit check is not a requirement of the Lifeline program, and you shouldn’t be denied Lifeline assistance based on problems discovered in your credit history.
If you have any questions about the enrollment process or any requirements, you should contact the participating provider or the FCC directly for more information.