Assurance Wireless Ratings and Reviews
Average Rating:
GD Star Rating
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Please rate above and contribute your review in the comments below.
Welcome to our Rating and Reviews page for Assurance Wireless. The star rating above is an overall customer satisfaction average of all those surveyed. Further below you’ll find reviews of the company from real customers. If you have a free government phone from Assurance Wireless we encourage you to rate the company and leave a review.
Please consider your overall satisfaction with Assurance Wireless — customer service, delivery, product quality, cell connection quality — and give them a one through five star rating above.
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Re certified my service on time and they told me that I did not re certify on time. After several attempts to get my service back they kept giving me different excuses as to why I did get approved . The customer service reps were very rude and after I finally got my service turned back on they also told me that I could keep my same number but now they are telling me different. I have half a notion to report this to proper authorities. They should all loose there jobs!!
DON’T go out of town and try to use your phone or text.I had an emergency had to go out of town while out of town I had an emergency. COULDN’T call for help.I was very upset.I know that it is free,but you should have service.Unless that is there way of controlling you.
Great website you have here but I was wondering if you knew of
any discussion boards that cover the same topics discussed here?
I’d really like to be a part of community where I can get feed-back from other experienced people that share the same interest. If you have any recommendations, please let me know. Thanks a lot!
I have probren with my pfone is broken my number is ***-552-4035
I am currently in the process of receiving my THIRD phone. The first two were faulty just as the original phone I was having issues with. They only send out reconditioned phones, which have problems. Also, customer service is by far the worst I have ever experienced. I was hung up on, and treated extremely rudely. They do not care about their customers. 0 Stars.
Very rude customer service. The people I get, it is obvious English is not their first language. I was denied for service, stating I did not fill out the app correctly. I called to find out what, if anything I did wrong and was treated like a second class citizen.
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