What are the three Safelink plans available?

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When you enroll in the Safelink program you’ll be asked to choose one of three plans which will dictate the number of airtime minutes you’ll receive each month, how your minutes are carried over each month, if your international long distance is free or not, and how your text messages are charged.

Here are the three plans that are currently available from Safelink:

  Free Monthly Minutes Included in Plan Unused Minutes Carryover Each Month Text Message Charge* Free International Long Distance Voicemail

Caller ID

Call Waiting
Plan 1 68 in all states (80 in MA) Yes 3 Texts/1 Minute Yes Yes
Plan 2 125 Yes 1 Text/1 Minute No Yes
Plan 3 250 No** 1 Text/1 Minute No Yes

 

You’ll note that the number of minutes per month varies with each plan, and with Plan 3 you get 250 minutes, double Plan 2 and almost quadruple Plan 1. However, you also lose some benefits as well, the biggest being the ability to carry over minutes from month to month.

Plan 1 and Plan 2 allow you to roll over your unused minutes into the next month. But with Plan 3, unused minutes will not carry over UNLESS you purchase and add more airtime by buying and redeeming a TracFone Airtime Card before the 25th day of the month. If you do this, they will roll over, but only for three consecutive months from the date of your last Airtime Card redemption. If you wait until the 26th day of the month, your airtime balance will be reset and not be carried over to the next month. (Adding more than one Airtime Card at the same time will not extend your airtime beyond the three months.)

Safelink really wants you to buy those TracFone Airtime Cards don’t they?

Another thing that is different is the text message charge. With Plan 2 and Plan 3, each text message you send or receive is equal to one minute of airtime. With Plan 1, however, it takes three texts to use up one minute of airtime. (Note that these text messaging rates apply even if a different rate is stated on an Airtime Card.)

The last difference between the plans is the International Long Distance Charges. The calls are no extra charge in Plan 1, but chargeable in Plan 2 and Plan 3.

It’s important that you understand the distinctions between the plans, or you are going to run out of minutes when you least expect to. If you are not happy with the plan you have, you can contact Safelink Wireless at any time to change to another plan.

For your application, go to the Safelink Wireless page for contact information.

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    • Terry Prothero says

      Purchase a tracfone and contact safelink. You’ll need to get the IME number off both phones (it’s located under the battery) and give that info the customer service person. They will transfer your account to the other phone. When you do this, though, you will lose any rollover minutes you had on the old phone and will start over with ten minutes. I had to do this because I accidentally damaged my phone. Just make sure it’s a tracfone and not a phone using the android operating system. Otherwise it won’t receive your new minutes properly.

      1-800-378-1684
      option 1: English
      option 4: Problems with your phone.
      option 6: All Other inquiries (gets you to a live person)

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