Conexion Wireless Serves Arkansas and Maryland with Lifeline Cell Phones, but Should You Use Them?

conexion lifeline cell phone

NOTICE: It appears that Conexion Wireless must have gone out of business sometime in Spring 2013. When we have any information on what happened, and what happens to customers, we will update this page.

We all know who the big players in the Lifeline wireless phone market are: Assurance Wireless, Safelink Wireless and ReachOut Wireless. There’s another small player we’ve discovered that covers two states: Arkansas and Maryland. It’s a prepaid wireless company named Conexion Wireless. Conexion sells prepaid wireless phones into 49 states, but has only so far been approved to for the Lifeline phone service in the two states.

Unlike its larger competitors, we’re unimpressed with the information available on their website. There are literally two only paragraphs that tell you that you will be talking soon for free, but they do not tell you how to qualify for a free cell phone, how many minutes you’ll get, what the policy is on rollover minutes, international calling and other features.

The first thing they want you to do is to add a phone to your cart, and then supposedly after that you will complete a form to see if you qualify. And, we don’t know — but we doubt — if at that point they will actually tell you the terms of their service. We tried searching for further information and followed the resulting links but the pages we ended up on were strange pages that’s we’re sure were not intended for the customer.

You’ve got all three other popular choices in both Arkansas and Maryland, so we recommend you select one of them instead. At least until Conexion shows more interest in the Lifeline program and spends some time adding complete information on their website so you can comparison shop, and feel comfortable with the company.

In Arkansas, you qualify for a free cell phone from the government if you are at or under 135% of the Federal Poverty Guidelines, or are already participating in Aid to Families, Section 8 Housing, Home Energy program, Food Stamps or Medicaid.

In Maryland, you qualify for the free phone and free minutes if you are already in one of the following programs: Electric Universal Service Program: Maryland Energy Assistance, Medical Assistance, Public Assistance to Adults, Temporary Cash Assistance, Temporary Disability Assistance, Food Stamps or Supplemental Security Income (SSI).

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Comments

  1. Free Government Cell Phones says

    We have not heard anything about what happened to Conexion, nor any word on what happens to their customers. We’ll let you all know as soon as we hear something.

  2. Joan Spease says

    My son has an account with Conexion his phone went dead what’s the name of the company that took it over? His phone has died and needs to get another one.

  3. rb says

    What happen to conexion wirless are they out of biz…try to call them since 6/21/13 there phone number 1877-303-6075 don’t work their website…don’t work e-mail the same…i had their service for 1yr and now my phone doesn’t work…do u know what’s goin on

    • Free Government Cell Phones says

      We didn’t know anything about this. We just checked the site and yes it’s down. We called the phone number and there’s a message with another company name, unrelated to phones. We’ll look into it. But given the site and the phone no longer go to the company, I suspect they’ve closed their doors.

  4. Obvious says

    Hello, as I read these comments I see people who don’t take advantage of their emails and internet. First of all, getting a job doesn’t mean you can just go buy cell phones. Like myself, I have children and paying for a phone for two teenagers is not in my budget. This advantage is good, so why not use it. If it doesnt interest you, dont look on the website. OBVIOUSLY if you could have participated you would. Secondly, sending an email to the support team is beneficial. I got my minutes in 1 week of contacting someone. People stop putting your business in the public so someone couod come to your home and kill you. People look for persons just like you. Go to the website and enter it there. Or again, EMAIL the support team.

  5. Tim Rosson says

    I ordered my conexion wireless phone 9 mths ago and got it 4 mths ago and for the last month have been trying to get them to ad min. on the thing but I haven’t gotten any yet. I Have a medical condition and have to talk to doctors a lot and so I need the thing.. Hey the upside to the thing is that they have really nice reps if you can ever get one on the phone.. They didn’t load the 500 min.. on the phone like they advertised either.. 100 is all I got..

  6. me me lee says

    My cellphone was stolen and I would like to know who would I contact to get the phone turn off. If anyone has any answers can you please let me know. All i remember is that it was a free government cellphone, but I cant remember the company name. Like i said if anyone has any idea’s please let me know. Oh yea, I found out about them by a TV ad. They were advertising on TV.

    Thank you

  7. serethaparris says

    i get my phone but need to talk to them about min on it and what time of mo. you get them but they will not get the phone waited for 1 hour and 45 min on the phone and get mad.i call all the # they have too

  8. Don Wiltbank says

    I got an unsolicited phone in the mail. Works OK BUT you just get 100 minutes a month instead of 250 for other government phone carriers.

  9. KRYSTAL GAIL HUDSON says

    I WANT ONE OF YOUR PHONES …PLEASE CONTACT ME OK SEND ME AN APP.10339 OLD OCEAN CITY BLVD. BERLIN MD. 21811.410.641-3155

  10. marie says

    i got my phone in october with terrawiress i i cant hear people in my ear when i talking to them on the phone, only can talk to people when they on speaker.i called they tell them about the problem they told me u pass your month you have to get another phone its not right.

  11. Mike says

    Here’s an idea, stop bitching about not getting another free hand out from tax payers, get a job and pay for your own damn phone!

  12. kabura raye says

    This is kaburaraye so ineed form abaut this phone application pls send to me my address is 3801southshore dr apt b3 dayton ohio 45404 thanks.

  13. will t says

    thats cause they taking all your info ss# an may b use n it for other stuff. be very worried people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  14. justtrecia says

    honey the best government phone is REACHOUT WIRELESS i have been with them for 3yrs. now haven’t had a problem sent my phone out right away i order it friday and recieved it tueday REACHOUT WIRELESS IS IT. had a friend that order a phone from conexion BAD,BAD i’m just saying

  15. WANDA WALKINS says

    i sent off my application last month 3rd week in october 2011,that is so crazy..y send out apps.to send for a phone and u never recieve it.

  16. carrie says

    I placed an order also on5/17/2011 have not recieved a phone. the e-mail i recieved also said the phone is on back order. what is going on with this company is this something that need to be reported as a scam?

  17. Amber says

    I ordered my phone on April 27 and I still haven’t received my phone this is bs. i’ve called and all they tell me is it’s on back order what crap

  18. Sir Eric Andre says

    I applied 5 times over the last 5 months,constantly I was told my phone was on back order!Today I called and was told the company is no longer accepting new customers!Do not trust this site ,Do not give them your social security number as I believe they use this to pretend you are a customer and then get funds from the government from this! I am not sure what this company(for lack of a better word)is doing but I highly reccommend that everyone stay away!Down the road we will hear how they have been stealing or doing something unethical!!!

    • says

      I was thinking the same thing…i.e. they are getting gov’t funds to give out phones, and are sending out defective ones or none at all. I did get one and the one I did get died in two weeks…they said they would send a new one, couple of months ago. Called again recently, now they say buy a new battery, they’ll reimburse w/minutes. I about give up. Someone needs to report them to the gov’t, really.

  19. delores says

    back in june of 2011 i found an add for a free phone from conexion wireless. i waited and waited … i called in july 2011 was told there was alot of requests for this phone but my phone will be shipped out give it till the end of july 2011 which i did today is july 29 2011 i called 2 days ago and was told by a kim person that my application has been canceled due to the requests for this stupid phone i never heard to tell such bull? i’m very dissapointed with conexion wireless i just wasted my time applying for probably a phone that isnt worth being free any how good luck

  20. JEWEL says

    I SENT MY APPLICATION ON 5/20/2011 WAS TOLD ON BACK ORDER,EVERY TIME I CALL ONE STORY AFTER ANOTHER…..WHAT A JOKE!

  21. Kelly says

    I applied in April 2011, and still no phone. My mother in law got one back in late 2010/early 2011, and she actually got and uses her phone with 250 free minutes a month. I have talked to people via email and the phone and I get different stories of why it hasn’t shipped yet. I just emailed again today, and got this response,

    “Due to the overwhelming response to our product offer, we are currently unable to fulfill existing order request, and will be cancelling the order at this time. Please call our Customer Care Department at 1-877-303-0675 or email us at support@conexionwireless.com in 30 days to inquire again. We appreciate your patience. Have a great day.”

    What BS…..3 months later and they cancel the order. Don’t even bother trying to apply.

  22. wendy says

    I have also aplied for this free phone 2 or 3 months ago, and still no phone … My boyfriend aplied the same day and my grilfriend did too and no phones so 3 phones to three diffenant address no phone is this a joke or what????
    we get told on back order. we are behide so sorry bla bla bla ….

  23. lynda says

    i filled out my application for cell phone service 5/28 still haven,t gotten my phone they gave me a number to but ill still waiting ive three times but no help yet!!!!

  24. cora says

    I sent in my application on may 19 and i haven”t gotten my phone yet either after i had to call 3 times to get application i’ve beenduring this since the end of april

  25. Chris says

    Yeah I did my order early in May. It is now almost July and still no phone. When I check the status of the order it infinitely says “not yet shipped”. The contact person that you can email tells me that it is on back order. I have to say that their communication has been horrible. Their website is completely down today. Is this a scam? Has anybody actually gotten a phone with lifeline service from these clowns?

    • says

      Yes, I rec’d one, real nice phone, BUT, it only worked for about two weeks and then died….called them and they said they would replace it. No phone as of yet. Called now they said buy a new battery and they will reimburse in minutes…I’m convinced this company should never have accepted to participate in this program……Good luck…..

  26. Denise Raymond says

    I sent my apllication about 27-29 days ago.I have not gotten my phone yet. They gave me my phone number but no PHONE I sent it in the mail and also faxed it. What is going on ?
    Denise