We all know who the big players in the Lifeline wireless phone market are: Assurance Wireless, Safelink Wireless and ReachOut Wireless. There’s another small player we’ve discovered that covers two states: Arkansas and Maryland. It’s a prepaid wireless company named Conexion Wireless. Conexion sells prepaid wireless phones into 49 states, but has only so far been approved to for the Lifeline phone service in the two states.
Unlike its larger competitors, we’re unimpressed with the information available on their website. There are literally two only paragraphs that tell you that you will be talking soon for free, but they do not tell you how to qualify for a free cell phone, how many minutes you’ll get, what the policy is on rollover minutes, international calling and other features.
The first thing they want you to do is to add a phone to your cart, and then supposedly after that you will complete a form to see if you qualify. And, we don’t know — but we doubt — if at that point they will actually tell you the terms of their service. We tried searching for further information and followed the resulting links but the pages we ended up on were strange pages that’s we’re sure were not intended for the customer.
You’ve got all three other popular choices in both Arkansas and Maryland, so we recommend you select one of them instead. At least until Conexion shows more interest in the Lifeline program and spends some time adding complete information on their website so you can comparison shop, and feel comfortable with the company.
In Arkansas, you qualify for a free cell phone from the government if you are at or under 135% of the Federal Poverty Guidelines, or are already participating in Aid to Families, Section 8 Housing, Home Energy program, Food Stamps or Medicaid.
In Maryland, you qualify for the free phone and free minutes if you are already in one of the following programs: Electric Universal Service Program: Maryland Energy Assistance, Medical Assistance, Public Assistance to Adults, Temporary Cash Assistance, Temporary Disability Assistance, Food Stamps or Supplemental Security Income (SSI).